2010 social responsibility report
Contents 01--02 03--06 07--11 12--15 16--17 18--21 22--25 26 27 28-29
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Board chairman oration - 04 -
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1 2-19 -
3 4 5 6-20 -
7 8 9-21 -
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- 26 -
2011-27 -
Electronic Ticket Common Use Self Service Bar Coded Boarding Passes - 28 -
Radio Frequency Identification Global Distribution System Inventory Control System Computer Reservation System Airport Passenger System - 29 -