Microsoft Word - Zero-defect Lean Quality Management-Cover-en

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1 Zero-defect Lean Quality Management A two-day workshop to assist production management, especially quality management, sourcing and supplier management and production management professionals to improve including six sigma, lean quality management, action plan, quality management tools and cases capability and skills, to improve quality and serve more efficiently end customers. Shanghai, China 23rd & 24th August 2012 Your International Facilitator: Kevin Li, Senior Lean manufacturing Consultant of Mercedes-Benz Technology 18 years working experience in manufacturing industry. Solid working experience on shop floor, position including QC, Production, Logistics, Maintenance, Process Engineering. Production & Logistics Manager, Operation Manager,Vice GM at Fortune 500 Solid lean manufacturing consulting experience and the clients cover automobile, electronic and machinery. His talks and workshops have been very well received and the sharing of his practical experience and advice has been valuable to many corporations in recent years. Has rich public speaking and training experience. His Methodological Competence include: Supply chain management New plant layout design TPM system Lean logistics Lean warehouse design Lean Inventory optimize Value Stream Map(VSM) analysis and design Productivity Improvement (Kaizen) Implemetation of Kanban(Junjo) and pull system SMED to reduce the change over time SQAG-Supplier Quality Assessment and Growing Shopfloor Management Course Description: With the fierce competition, the products appeared similar function with similar design, quality management have been improved from quality control to quality assurance and overall quality management. In order to stay competitive with other companies, product quality defects have become unbearable problems. And the top problem of products made in China is quality problem. Zero defect lean quality management can not only improve customer satisfaction and the competitiveness of products, but also can effectively reduce the product service cost and maintenance cost, it become an important part of core competence of enterprises. This training course will explore how to apply the lean production way and method to quality management, and thus keep the reliability of products and improve customer satisfaction. What the Seminar will help you achieve: How to correctly recognize the defects in the product causing additional cost expenses How to correctly recognize characteristics and application of lean quality management What methods and tools are there for lean production quality management How to use the lean manufacturing quality management tools How to correctly recognize 6-sigma quality management How to combine lean quality tools and 6-sigma quality management together How to understand the essence of quality management in cases and games How to set your zero defect quality management road map Martin Linking professional training Pre-Course Questionnaire In order to tailor this course precisely to your needs, the course leaders would value information on your knowledge, experience and requirements.

2 Training Programme Day One Thursday 23rd August 2012 Day One Session One - What is the cost of quality? The cost of quality is much higher than people thought. Realization of its potential is the start of a journey to improve quality. Why quality? Discussion: cost of quality Quality: top concern of made in China Quality potential: gold in the mine Session Four Stable process: road map for practical implementation A structured and proven approach to achieve the result is more desirable than a toolkit. Conclusion Day One Session Two Where to get started? Lean quality concept. Quality perspective: lean and mass production Quality: priority, variables and attributes Lean quality game Error at its source Stable process is the first step towards good quality Session Three Stable process: tools and methods for achievement The condition of good quality is a stable process being setup and running. Without this, quality is empty talk. The focus and tools for creating stable process are: 5S for production 5S for support functions TPM, including OEE (overall equipment efficiency) SMED methodoloty for reduction of setup times About Martin Linking Martin Linking Business Consulting plans to produce more than 80 trainings and conferences and works with senior executives from the majority of the world's top 1000 companies to improve their business strategy and match their learning and training needs in one year. And we continue to grow. We also invite the leading business practitioners, industry decision makers and innovators to share insights, best business practice, and new technology at our forums. We are dedicated to give attendees cutting edge information they can use immediately. We constantly research and listen to all industry sectors to ensure that the business intelligence we provide is timely and cutting-edge. Workshop Schedule Day One & Two 0830 Registration and coffee 0900 Workshop commences 1045 Morning refreshments 1115 Workshop re-commences 1200 Luncheon 1300 Workshop commences 1500 Afternoon refreshments 1530 Workshop re-commences 1730 Workshop concludes In-House Training Solutions If you have a number of delegates with similar training needs, then you may wish to consider having an In-House Training solution delivered locally on-site. Course can be tailored to specific requirements. Please contact Whitney Shen on or whitney.shen@martinlinking.net to discuss further possibilities. Martin Linking reserves the right to change the venue of, or speakers at the conference should circumstances require. Martin Linking

3 Training Programme Day two Friday 24th August 2012 Day Two Session One Lean quality tools and methods Poke yoke methodology: identify problems, seek root cause, create solution, measure results Root cause analysis FMEA: identify potential source of error before failure occurs. Other tools: histogram, parent diagram, etc Lean quality game Session Two Review of 6-sigma quality management Lean and 6-sigma are not independent of each other. An overview will include: SPC: for variables and attributes Capability study: For machine For process SPC pattern: what to look for? Problem solving: common tools and approaches Session Four Lean quality management summary up In lean quality initiative: It s important to understand cost of quality Stable process is key before throwing in quality tools and methods Lean and six sigma are complementary to each other Conclusion Day two Course Format: Martin Linking trainings are developed based on in-depth experience, best practices and real companies case studies. The trainer will use interactive case studies and group discussions to enable participants to acquire practical knowledge and capabilities for implementation. Session Three Lean quality management: case study Insight from different industries is offered, to see and learn how they deal with quality issues: Auto industry case study Food and beverage industry case study Team work activity Create your own poke yoke solution for specific problems Martin Linking reserves the right to change the venue of, or speakers at the conference should circumstances require. Martin Linking

4 零缺陷精益质量管理这是一个为期两天的培训, 以协助生产管理, 特别是质量管理采购和供应商管理和生产管理的专业人士提升包括 6 西格玛精益质量管理行动计划质量管理工具和案例等各项能力和技能, 以提高质量和更有效地服务于终端客户中国上海 2012 年 8 月日您的国际培训师 : 使您的公司走向国际化的推动者 : 李升宝, 梅赛德斯奔驰技术有限公司高级咨询顾问 18 年制造型企业的工作经验. 扎实的车间现场工作经验, 岗位职责包括 : 质量管理, 生产管理, 物流管理, 维修管理和工艺工程管理. 500 强企业的生产和物流经理, 运营经理, 副总经理扎实可靠的精益制造咨询经历, 客户覆盖汽车制造业, 电子行业, 家电行业和机械加工行业他的讲解和工作坊已得到广泛认可近几年来, 对他的实践经验和建议的分享, 已使许多企业受益匪浅具有丰富的公众演讲和培训的经历他传授的领域包括 : 供应链管理新工厂布局设计 TPM 体系实施精益物流精益库房设计精益库存优化价值流图分析及设计生产力提升 (Kaizen) 看板 ( 顺序板 )Kanban(Junjo) 和拉动式系统 SMED 单分钟换模减少换模时间 SQAG- 供应商质量评估及培育车间现场管理体系精益生产系统设计课程描述 : 随着产品同质化的加剧和市场竞争的加剧, 质量管理已经从质量控制提高到了质量保证和全面质量管理的高度为了保持产品在市场上的竞争力, 产品质量缺陷已经成为无法忍受的问题而中国制造的产品头号问题就是质量问题零缺陷精益质量管理不仅能提高客户的满意度, 提高产品的竞争力, 还能有效降低产品的服务成本和维修成本, 成为企业核心竞争力的重要组成部分这一培训课程将探讨如何通过把精益生产的方式和方法应用质量管理中, 从而保持产品的可靠性和提高客户的满意度这次培训将会在以下方面给你帮助 : 如何正确认识缺陷产品导致的额外成本支出如何正确认识精益质量管理的特点和应用精益生产质量管理有哪些方法和工具如何利用精益生产的质量管理工具如何正确认识 6- 西格玛质量管理如何把精益质量工具和 6- 西格玛质量管理结合起来如何在案例和游戏中了解质量管理的精髓如何制定你的零缺陷质量管理路线图马汀令可专业培训预先课程问卷为了使这一课程真正适合您的需求, 培训师将会评估你现有的知识, 经验和需求.

5 培训第一天 2012 年 8 月 23 日星期四第一天第一节什么是质量成本? 质量成本远高于人的想法认识其潜在的成本是提高质量旅程的开始质量为什么? 讨论 : 质量成本第四节稳定的流程 : 实施路线图一个结构的和可靠的方法达到的效果的比一个工具包更理想第一天总结质量 : 中国制造最担忧的的问题质量潜在收益 : 矿石里的黄金第二节从哪里开始? 精益质量的概念质量的视角 : 精益和批量生产质量 : 优先级变量和属性精益质量游戏错误的源头稳定的流程是好质量的第一步第三节稳定的流程 : 获取成功的工具和方法好质量的条件是一个已经建立和运行的稳定的流程没有这个, 质量就是空谈创造稳定流程的焦点和工具 : 生产的 5S 关于马汀令可马汀令可商务咨询计划每年组织超过 80 场的培训和会议, 与全球 1000 强公司的高层经理一起提高他们的商务战略, 满足他们的学习和培训需求并且我们在不断成长我们邀请领先企业的管理者决策者和创新者在我们的活动中分享他们的思想观念最佳商业实践和新技术我们致力于为我们的客户提供即刻可用的前沿信息我们不断地研究和聆听所有行业的声音来保证我们提供商业信息的及时性和前沿性支持功能的 5S TPM, 包括 OEE( 整体设备效率 ) 减少安装时间的快速换模方法 (SMED) 培训时间表 - 第一天和第二天 0830 签到及早茶 0900 培训开始 1045 上午休息 1115 培训继续 1200 午餐 1300 培训开始 1500 下午休息 1530 培训继续 1730 培训总结内训方案如果贵公司有许多人有类似的培训需要, 那么你不妨考虑内部培训的解决方案培训将在贵公司现场举行并且培训可以根据您具体的要求来进行请联系 Whitney Shen 来讨论合作的可能 : 电话 : 电邮 :whitney.shen@martinlinking.net 马汀令可保留在必要的情况下更换培训地点和培训师的权利马汀令可

6 培训第二天 2012 年 8 月 24 日星期五第二天第一节精益质量工具和方法防错系统 (Poke yoke) 方法 : 定义问题寻求根源创造解决方案衡量结果根本原因分析 FMEA: 识别在故障发生前潜在的错误源其他工具 : 直方图父图等精益质量游戏第二节六西格玛质量管理综观精益和六西格玛不是相互独立的概述包括 : SPC: 变量和属性能力研究 : 机器过程 SPC 模式 : 找什么? 问题解决 : 一般的工具和方法第三节精益质量管理 : 案例研究提供对不同行业的深入了解, 来看并学习它们是如何处理质量问题的汽车工业的案例研究食品饮料产业的案例研究团队活动创造您自己解决具体问题的防错系统第四节精益质量管理总结在精益质量活动中 : 明白质量的成本非常重要在运用质量工具和方法前稳定的流程是关键精益生产和六西格玛是互补的第二天总结培训形式 : 马汀令可的培训是基于丰富的经验最佳实践和真实的公司案例研究来制定的培训师将会用互动的案例研究和小组讨论的方式来使得参会者获得实际的知识和实施的能力马汀令可保留在必要的情况下更换培训地点和培训师的权利马汀令可

Zero-defect Lean Quality Management SH20120823-2-Sales Contract-Please Complete in Capital Letters and Black Ink Sales Contract Please complete this form immediately and fax back to Whitney Shen Fax

7 Zero-defect Lean Quality Management SH Sales Contract-Please Complete in Capital Letters and Black Ink Sales Contract Please complete this form immediately and fax back to Whitney Shen Fax No: Fee Per Delegate Two Day Training Fee RMB 8850 per person All the registered delegates are entitled for a set of documentation free of charge DOCUMENTATION RMB 2040 If you are unable to attend the conference/training but wish to receive copies of the conference/training documentation, please complete the sales contract, tick this box and return the contract with payment details. Full Payment is required within 5 working days Register Now Contact: Whitney Shen Tel: Fax: whitney.shen@martinlinking.net Business Opportunities An exhibition space is available at the conference. Sponsorship opportunities covering lunch, evening receptions and advertising in documentation packs are also available. Please contact Ms. Whitney Shen at Payment Method Our payment terms are 5 working days on receipt of invoice and full payments can be made by bank transfer Authorization (Signatory must be authorized to sign on behalf of contracting organization.) This booking is invalid without a signature. Terms & Conditions: 1. Fees are inclusive of program materials and refreshments. 2. Payment Terms - Following completion and return of the registration form, full payment is required within five (5) working days upon the issuance of invoice. Payment must be received prior to the conference/ training date. A receipt will be issued on payment. Due to limited conference/training seats, we advise early registration to avoid disappointment. We reserve the right to refuse admission if payment is not received on time. 3. Client s Cancellation/substitution - Provided the total fee has been paid, client s cancellation must be received in writing by MAIL or FAX four (4) weeks prior to the event in order to obtain an 85% credit to attend for any future Martin Linking Events. Under such circumstances, Martin Linking will retain the other 15% service fee to cover expenses for prior cost that has already been incurred upon the acceptance of registration.all bookings carry a 50% cancellation liability immediately after a signed sales contract has been received by Martin Linking. 4. If, for any unexpected circumstances or reasons that Martin Linking decides to postpone this event, the client hereby indemnifies and holds Martin Linking harmless from any cost incurred in by the client. The event fee will not be refunded, but can be credited to future Martin Linking s events. Martin Linking reserves the right to change the content without notice. 5. Copyright etc. - All Intellectual Property rights in all materials produced or distributed BY Martin Linking in connection with this event is expressly reserved and any unauthorized duplication,publication or distribution is strictly prohibited. 6. Important note: In the event that Martin Linking permanently cancels the event for any reason whatsoever, (Including, but not limited to any force majeure occurrence) and provided that the event is not postponed to a later date nor is merged with another event, the client shall receive a refund for the amount that the Client has paid to such permanently cancelled event. Martin Linking Business Consulting Company Limited

Microsoft Word - Five Steps to Setup EHS Management System_EN

Microsoft Word - Five Steps to Setup EHS Management System_EN MARTIN LINKING Five Steps to Setup EHS Management System Shanghai, China 17 th &18 th November, 2011 Workshop Purpose: The request to setup a systematical EHS management structure and achieve increasingly