2008 華碩電腦企業永續報告書 ation nov Quality In Speed Service Partn ership Quality Innovation Speed Service Partnership
2007 2006 Global Report Initiative Sustainability Reporting Guidelines Version 3 GRI G3 Global Report Initiative Sustainability GRI G3 B GRI-check Email: GreenASUS@asus.com 2009 http://green.asus.com/survey/chinese/ http://green.asus.com/survey/english/ 2008 1 1 2008 2008 2008 Q1 Q2 GRI G3 2008 1
3 1. 30 5. 4 2. Lean Six Sigma 12 3. 40 6. 21 4. 51 56 58 GRI GRI 2
1 Oliver Sheldon 1924 2000 Global Compact stakeholders 2008 EuP ITEU Flower EPEAT GRI 2004 2006 GreenASUS SERASUS Committee 1. 2. 3. 4. Jonney Shih Chairman 3
2 2.1 1989 1996 15 3C 2008 1 1 2007 Eee PC 2008 Eee Box Eee Top Eee Family 28 49 510 200811,151 2008 33 3 3 2008 5 1 3 5 20082008 2,6698.1 http://tw.asus.com/investor.aspx Global Service System Overview Overall 28 branvh offices, 49 service centers worldwide andover 510 service corners. US x 2, Netherlands,Germany,UK,Russia,Italy,France,Spain,Nordic,Czech Repubic,South Korea,Japan Australia x 3,New Zcaland,UAE,Turkey,Saudi Arabia,Singaporc,Malaysia,Hong Kong,Indoncsia,Thailand,Indiax 4,Pakistan) SBU RC ACI ATSI ACN ACH ACUK ACG ACF ACI ACZ ACIT ACRU SEOUL ACJ ACS ACC ACT America CSC * 1 Co Sales * 1 RC * 1 ASP * 1 Hub * 2 Europe CSC * 2 Co Sales * 7 RC * 1 ASP * 13 Hub * 2 APAC CSC * 2 Co Sales * 7 RC * 1 ASP * 13 Hub * 2 ACAU 2.1 4
2 1998 11 Business Week 100 2008 9 Interbrand2008 2008 International Brand Value Survey 2008 3,056 82004 2008 5 2008 51 2008 11 NBamboo Series IT EPEAT Electronics Products Environmental Assessment Tool, EPEAT EU Flower N EuP Energy-using Products N20A WinHEC Award http://www.asus.com/award.aspx. N 5
2 2.2 2008 ASUS DNA DNA Big Q S er v ice Rock Solid - Quality Heart Touching - InnovationSpeed Lean Cost Values Marketing ASUS Winning formula 2.2 DNA 6
2 Jonney Lunch Meeting 2006 5 33 52 Lunch Meeting ASUS DNA 2008 8 elearning Lunch Meeting ASUS DNA Classes for Global Managers ASUS DNA 2008 ASUS DNA 10 elearning ASUS DNA ASUS DNA ASUS DNA ASUS DNA DNA Story Blog DNA Forum DNA elearning DNA Ripple Card 2.3 ASUS DNA 2008 1 1 7
2 2.3 Sunshine is the best disinfectant; electric light is the most efficient policeman 7 31984 http://tw.asus.com/investor.aspx 1% 1. 2. 3. 8
2 2.4 1. 2. 3. 4. 1. 2. 3. 4. 1. Top Dow n 2. Bottom u p 3. 4. 2.4 9
2 2.5 2.1 TEEMA TCA BCSD IIA-TAIWAN Climate Saver Computing TEEMA TCA BCSD IIA-TAIWAN Climate Saver Computing 10
2 2.6 5 2.2 2009 http://green.asus.com/survey/chinese/ http://green.asus.com/survey/english/ 11
3 3.1 2004 7 GreenASUS Steering Committee SERASUS Steering Committee GreenASUS SERASUS ISO 9001:2000 IECQ QC 080000Restriction of Hazardous Substances, RoHSWaste Electrical and Electronic Equipment, WEEE ISO 14001 OHSAS 18001 Electronic Industry Code of Conduct, EICC 5 6 7 8 9 1 2 3 4 5 6 1 2 3 4 12
3 GreenASUS Steering Committee 3.1 GreenASUS Steering Committee 13
3 SERASUS Steering Committee 3.2 SERASUS Steering Committee 14
3 3.2 2008 15
3 ISO 14001 OHSAS 18001 PDCA P Plan D Do C Check A Action, PDCA 16
3 3.3 17
3 3.4 2008 2008 1.01 2008 B2C B2B 8.8 18
3 3.5 Carbon Disclosure Project, CDP CDP6 2007 2008 CDP79 CDP Carbon Disclosure Project http://www.cdproject.net/ IPPC Intergovermental Panel on Climate Change 2007 Assessment Report 4, AR4 EuP Energy-using Products, EuP Green Public Procurement GreenASUS Steering Committee SERASUS Steering Committee 2006 2007 2008 1 1 2008 2008 ISO 14064-1 1 2 3 19
3 2008 IPCC 2006 Guidelines 12,374.1 2 3 2 2008 3 EMS CO 2-e 12000.0 11982.2 2008 1,881 228 9,201 3% 3% 10000.0 8000.0 6000.0 2008 T5 4000.0 33 2009 2000.0 146.0 245.9 0.0 3.3 2008 97% 2% 1% 3.4 2008 20
4 4.1 Quality Management System ISO IECQ QC 080000 Hazardous Substance Process Management, HSPM ISO 9001 IECQ QC 080000 21
4 4.2 Design for Environment, DfE RoHS Registration, Evaluation, and Authorization of Chemicals, REACH WEEE EuP Energy Star 2004 GreenASUS RoHS REACH GreenASUS HSF S-AT2-001 2006 1 1 RoHS RoHS 6 50 2008 Halogen-Free 2009REACH GreenASUS HSF WEEE EuP Steering Committee 22
4 A. 25 10 B. 25 ISO 11469 100 100 Life Cycle Inventory Analysis, LCI Power4 Gear CPU LCD Windows DVD 35% Power4 Gear 2008Eee PC Eee PC Super Hybrid Engine Eee PC 23
4 4.3 QSA Quality System Audit QPA Quality Process Audit GA HSF Hazardous Substance Free QSA QPA GA QBR Quality Business Review QSA QPA GA PDCA 2 0 0 8 CSR Corporate Social Responsibility 2008 12 92% QSA QPA GA GA Qualified Vendors List, QVL 24
4 25 2008 SRM Supply Relationship Management RoHS SRM egreen 4.1 QBR QBR Fail QBR Source Pass Pass Pass & QBR QBR QBR ( ) N Y N N N N Y Y Y
4 4.4 2000 Bronze Product 50% Silver Product 75% Gold Product 4.1 EPEAT 50% 75% 2008 N Bamboo Series EPEAT EU Flower Energy Star N EU Flower EU Flower EuP N20A WinHEC Award EPEAT EPEAT Institute of Electrical and Electronics Engineers, IEEEIEEE 1680 23 required criteria 28 optional criteria EPEAT 8 IT EPEAT N 2008EPEAT N N10J N10E N20A N50Vc N50Vn N80Vr N80Vc N80Vn U2E U6V EPEAT http://www.epeat.net/ 26
4 EU Flower 10 EU Flower N EU Flower EU Flower 2008 EU Flower N N10 N20 N50 N80 Rut Bizkova 1 EU Flower 2 1992 3 19 20 30% 100% http://greenliving.epa.gov.tw/greenlife/green-life/index.aspx U2E U6V EU Flower EU Flower http://www.eco-label.com/ 27
4 EuP EuP / EuP N EuP WinHEC Award WinHEC Award Windows ASUS N20A WinHEC Award Windows 2008 12 9 10 Windows WinHEC 2008 Taipei Windows 12 9 Windows Jon DeVaan IT ASUS EuP EuP WinHEC Award 28
4 4.5 WEEE 2008 3C http://recycling.asus.com/ WEEE 2006 2008 9 4.2 B a s e l Convention Pledge of True Stewardship 29
5 30 5.1 2008 1 1 2007 101,350 2008 11,1516,497 99% 93% 52%41% 5.3 5.2 5.3 5.1 32% 68% 1% 52% 41% 6% 0 20000 40000 60000 80000 100000 120000 84,863 77,140 90,528 11,151 6,497 10,822 7,723 2006 2007 2008 4,654 101,350
5 5.2 SPA 31
5 5.3 EICC 32
5 5.4 ASUSDesign DRPSLSS DigiTrend 24 2119 Employee Assistance Program EAP 24 33
5 5.5 2008 Talent Development Plan, TDP 2008 Learning & Growth Plan 2008 3,551 (MBO/ ) 5.5 5.4 34
5 2008 225 6,305 278 2,497 20081,526 10,602 5.1 1. / 2. 3. 4. 5. 6. 1. training 2. 3. 4. 1. (e-learning) 2. 3. 4. 5. On-job training 1. 2. 3. 4. 35
5 5.6 Lean Six Sigma LSS - The ASUS Way 2006 5LSS Program Office ASUS DNA ASUS LSS LSS LSS in Orientation E-learning The ASUS Way ASUS DNA LSS LSS overview White Belt Lean practice Work out CCFCC 5.5 1. LSS LSS 2. elearning LSS - The ASUS Way 3. LSS LSS overview/lss White Belt (Define, Measure, Analyze, Improve, and Control, DMAIC)/Lean Practice/Work-Out/ CCFCC (Crucial Conversation For Constructive Confrontation) LSS LSS 36
5 5.2 LSS - The ASUS Way White Belt Yellow Belt Green Belt Black Belt The ASUS Way BIZ management BIZ operation management Change management CAF (Soft Skill) Biz Leaders CAF (Hard Skill) Master BB Champions Black Belt Frist line Leaders Green Belt All ASUS people Yellow Belt CCFCC Lean Work-out White Belt LSS Ov erview E-Learning:The ASUS Way Commom Language and Values 5.6 Lean Six Sigma - Knowledge Map 2006 5 LSS - The ASUS Way LSS LSS - The ASUS Way LSS - The ASUS Way ASUS DNA Lean Six Sigma 37
5 The ASUS Way - White Belt 2007 White Belt ASUS 5W1H D M A I C The ASUS Way - Yellow Belt Yellow BeltLSS The ASUS Way LSS The ASUS Way - Green Belt Green Belt ASUS Easy PC The ASUS Way - Black Belt Black Belt ASUS ( ) DMAIC 38
5 5.7 KPI 1-6 1-12 39
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6 6.1 2008 3 500 Windows Eee PC 5,000 2008 72009 12 B2C B2B 1. 2. B2C B2B 3. ) 41
6 2008 12 3C 250 42
6 6.1 2008 51234 1,665 http://recycling.asus.com/ 43
6 6.2 Trans 2009 44
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6 6.3 2 46
6 2008 47
6 6.4 6 5 2008 4 22 2008 6 1 2009 1 4 22 48
6 49
6 99 2008 11 99 2008 11 2009 2 50
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BGlobal Report Initiative Sustainability GRI G3 B GRI-check 2008 ISO 14001 OHSAS18001 IECQ QC 080000 IECQ HSPM 58
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