案由：研商「生活服務小組」96年度工作重點、行動計畫及績效目標事宜

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() 97 10 30 0970005767A 98 () 97 12 17 4 5. WISDOM M 7. Manpower Cultivation Plan 7.5 () 98 3 2 2 () OECDWTOAPECEU 1

( ) 70%~80% 2006 15 GDP 2% 30.1 47.5% 15 14.3 2008 2007 Beyond Borders 2008 MyLinEThe Online Resources for Learning in English English for Academic Purposes English for General Communication Rest and Relax with English2009 IELTS2006 6 2005 20 2

7.46 7.01 6.90 77% 9 63% 10 3 2005 53 2010 22 3,600 2020 30 70 2005 2008 CEF A2 B1 B2 C1 52 2009 2 3

26 23 121 2,913 2009 5 36 2 4 1 5 3 1 1 4 2 4 2 1 2 1 1 1 1 () 2008 2009 5 IMD 2009 2008 13 23 22 23 2 18 6 27 4

ICT ICT ICT 2008 2 544 94.9 2012 3 4,124 1 3,570 166.4 70 Change () 90 5

City can talk! a space of flows 2006 60 50% 2030 50 5 3 12% 40% 13% 30.8% 1% 11% 21% 25% 6

2009 3 25 2009 7 2 3150 (productivity) (competition) (implementation) (development) () 1. IELTS 2007 Academic Training Academic Training 20 16 2. TOEFL 2007 36 12 1 7 7

9 3. Wall Street Institute School of English Survey (WSI) 1 7 WSI 7 3 1. 21.2% 4.2% 1.6% 1% 0.7% 0.3% 0.3% 2. 55.4% 21.3% 14.5% 7.9% 23.2% 16.6% 29.6% 3. 54.3% 10 14.5% 6.9% 39.4% 8.6% 15.1% 22.7% 4. 79.7% 61.2% 64.3% 35% 66.4% 71.2% 91.7% 5. 30.6% 1.4% 0.9% 0.6% 1.2% 0.4% 2.3% 6. 40.5% 68.1% 56.5% 45.8% 54.3% 59.6% 53.3% 7. 4.1% 10.6% 29% 46.3% 22.5% 23.8% 17.1% IELTS TOEFL IELTS TOEFL WSI IELTS TOEFL 1612 8

TOEFL IELTS TOEFL () 2009 400 4,022 2007 51.37 GDP 1.34 2012 90 GDP 2 United Nations Conference on Trade and Development, UNTTAD 2008 39.4 2002 4,353 2007 6,329 1,976 7.73 GDP 3.7 9

1 20 SWOT () 2009 4 7 391 10

http://www.immigration.gov.tw () 1999 2001 8 http://wise.edu.tw/resource/course/all-english/ () 2007 275 15 44 2,000 2008 351 16 50 2,500 2009 300 4 17 45 2,250 () 11

1. 2. 3. 4. 5. 6. VISA 14 30 2 2008 (2002-2007 ) 2002 10 30 2810 9 38 2003 42.20% 2007 61.75 12

19.55 2.12.2 2003 1 2.1 2003 2 2004 2005 2006 2007 42.20 43.50 46.10 54.32 57.86 61.75 47.93 47.49 49.49 53.22 54.94 53.44 64.70 61.90 66.45 66.29 69.54 72.03 55.01 56.14 57.94 57.32 60.53 64.83 27.38 27.18 31.95 50.00 45.18 45.93 59.53 59.25 58.68 67.50 68.33 64.84 56.23 55.27 54.80 58.18 60.36 59.81 - - - 42.36 49.64 51.10 45.47 51.47 55.40 58.33 53.72 56.53 33.60 32.20 40.10 50.34 41.37 54.51 21.05 22.55 28.05 35.46 28.53 33.44 29.60 29.53 35.57 43.04 39.92 49.06 25.95 30.40 35.45 37.54 37.54 40.85 66.37 27.33 2.2 2003 1 2003 2 2004 2005 2006 2007 28.50 29.60 42.50 52.10 47.14 50.31 33.05 30.40 45.60 53.45 45.85 52.59 27.30 28.50 40.70 47.44 38.25 44.92 36.20 38.30 46.65 52.89 44.52 46.04 52.20 50.50 55.50 60.38 54.68 55.02 13

2003 1 2003 2 2004 2005 2006 2007 32.35 30.30 41.15 46.32 44.92 48.69 - - - 62.62 55.58 54.67 2003 2 1 2003 7 9 2 2003 11 2004 2 (2008-2009 ) G2F Government-to-Foreigner 4 12 2008 8 27 G2F 2008 9 16 2008 12 18 G2F 2009 1 1 PASS 14

2008 8 30 2009 5 Google Map ( ) ( ) 2008 67.9 2007 61.75% 6.15 2.3 2.3 1-5 3.5 69.1 3.3 66.1 3.3 65.8 3.2 64.9 3.4 67.2 4.3 87.0 15

1-5 4.1 82.2 3.4 67.9 2008 () () 16

() () () 400 55 2009 17

70% 80% Change 18

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1,500 3 99 100 101 1. 2,000 2,000 2,000 2. 500 500 500 3. 600 600 600 4. 500 500 500 20

5 35 5 35 () 1. 2. 3. 4. 5. 6. 7. 8. 21

() 1. 2. e 3. 4. 5. () 1. 2. 3. 4. 5. 6. 7. 8. 22

9. 10. () 1. 2. 3. 4. 5. 6. 7. 8. () 1. 2. 23

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() () () () () () () () e () () () () () 29

() () () () () () () () () () () 30

() () () () () () () () () 99 1 101 12 3 5.20 1.716 3.484 31

6.1 6.2 6.1 99 100 101 1. 0.730 0.210 0.160 0.050 0.260 0.220 0.040 0.260 0.220 0.040 2. 1.540 0.340 0.040 0.300 0.600 0.000 0.600 0.600 0.000 0.600 3. 1.481 0.341 0.031 0.310 0.570 0.200 0.370 0.570 0.200 0.370 4. 1.049 0.209 0.065 0.144 0.420 0.140 0.280 0.420 0.140 0.280 5. 0.400 0.100 0.100 0.000 0.150 0.100 0.050 0.150 0.100 0.050 5.200 1.200 0.396 0.804 2.000 0.660 1.340 2.000 0.660 1.340 6.2 99 100 101 3.484 0.804 1.340 1.340 1.716 0.396 0.660 0.660 5.200 1.200 2.000 2.000 32

99 1 101 12 3 5.20 7 7 99 100 101 5.20 1.20 2.00 2.00 5.20 1.20 2.00 2.00 5 35 5.20 99~101 8 8 33

99 100 101 0.730 0.210 0.260 0.260 () 0.140 0.040 0.050 0.050 () 0.140 0.040 0.050 0.050 () 0.050 0.010 0.020 0.020 () 0.150 0.050 0.050 0.050 () 0.080 0.020 0.030 0.030 () 0.060 0.020 0.020 0.020 () 0.050 0.010 0.020 0.020 () 0.060 0.020 0.020 0.020 1.540 0.340 0.600 0.600 34

99 100 101 () 0.120 0.020 0.050 0.050 () e 0.080 0.020 0.030 0.030 () 0.780 0.180 0.300 0.300 () 0.500 0.100 0.200 0.200 () 0.060 0.020 0.020 0.020 1.481 0.341 0.570 0.570 () 0.311 0.111 0.100 0.100 () 0.220 0.020 0.100 0.100 () 0.110 0.010 0.050 0.050 35

99 100 101 () 0.120 0.020 0.050 0.050 () 0.120 0.020 0.050 0.050 () 0.130 0.030 0.050 0.050 () 0.120 0.020 0.050 0.050 () 0.140 0.040 0.050 0.050 () 0.150 0.050 0.050 0.050 () 0.060 0.020 0.020 0.020 1.049 0.209 0.420 0.420 36

99 100 101 () 0.430 0.130 0.150 0.150 () 0.119 0.019 0.050 0.050 () 0.110 0.010 0.050 0.050 () 0.110 0.010 0.050 0.050 () 0.130 0.010 0.060 0.060 () 0.050 0.010 0.020 0.020 () 0.050 0.010 0.020 0.020 () 0.050 0.010 0.020 0.020 0.400 0.100 0.150 0.150 () 0.050 0.010 0.020 0.020 37

99 100 101 () 0.050 0.010 0.020 0.020 () 0.120 0.020 0.050 0.050 () 0.180 0.060 0.060 0.060 5.200 1.200 2.000 2.000 38

() () () () () () () () 39