201412

103 12 December 2014 Indicators of Republic of China (Taiwan) 104 02 28 Published : February 28, 2015 Bureau, Financial Supervisory Commission

1. 2. 3. 4. 5. 6., 2004 7. http://www.tii.org.tw TEL:886-2-23972227 FAX:886-2-23517508

1-------------------------------------------------------------- 1 22----------------------------------------------- 45 2------------------------------------ 3 23----------------------------------------------- 47 3------------------------------ 5 24 ------------------------------------ 49 4 ---------------------------------------- 7 24-1 ------------------------------------ 51 5 ----------------------------------------------------- 9 25--------------------------------------------- 52 6 ----------------------------------------------------- 11 7 ----------------------------------------------------- 13 26--------------------------------------------- 53 8 ---------------------------------------------- 15 27--------------------------------------- 54 9 ---------------------------------------------- 17 10 --------------------------------------------- 19 28 2013 20----------------- 55 11 --------------------------------------------- 21 29 201320---------------------57 12----------------------------------------- 23 30 2013 20----------------- 58 13----------------------------------------- 24 14 --------------------------------------------------------- 25 31 ------------------------------ 59 15 ---------------------------------------------------------------- 27 15-1 ---------------------------------------------------------------- 29 16 --------------------------------------------------- 31 17 --------------------------------------------------- 32 16-1 --------------------------------------------------- 33 17-1 --------------------------------------------------- 35 18 -------------------------------------- 37 19 --------------------------------------------------- 39 20 --------------------------------------------------- 41 21 --------------------------------------------------- 43 v vi

Contents Contents I. Overall Index Page IV. Statistics of Complaint Page Table 1: National Statistical Data----------------------------------------- 01 Table 22: Statistics of Non-Life Complaint---------------- 45 Table 2: Ratio of Assets of Industry to Table 23: Statistics of Life Complaint---------------------- 47 Assets of Financial Institutions -------------------------- 03 V. Compulsory Automobile Liability Table 3: Density, Penetration, and Ratio of Table 24: Statistics of Compulsory Automobile having coverage of Life and Annuity-- 05 Liability ---------------------------------------------- 49 II. Industry Table 4: Number of Companies and Branches-------------- 07 Table 24-1: Statistics of Compulsory Automobile Liability ---------------------------------------------- 51 Table 5: Statistics of Actuary Personnel-------------------- 09 --Table 25: Statistics of the Compensation Fund------------------------ 52 Table 6: Statistics of Personnel------------------------------ 11 VI. Taiwan Residential Earthquake Table 7: Statistics of Premium Income---------------------- 13 Table 26: Statistics of Taiwan Residential Table 8: Statistics of Non-Life Premium Income---------- 15 Earthquake ------------------------------------------ 53 Table 9: Statistics of Non-Life Claims---------------------- 17 Table 27: Statistics of Taiwan Residential Earthquake Table 10: Statistics of Life Premium Income--------------- 19 Fund------------------------------------------------- 54 Table 11: Statistics of Life Benefit Payment--------------- 21 VII. Comparing Taiwan with Other Countries Table 12: Statistics of the Registration of Life Salesperson----------------------------------------- 23 Table 28: Global Ranking of Top 20 Premium Income in 2013----- 55 Table 13: Statistics of Persistency--------------------------------------- 24 Table 29: Global Ranking of Top 20 Density in 2013---- 57 Table 14: The Balance Sheet of Industry------------------- 25 Table 30: Global Ranking of Top 20 Table 15: The Income Statement of Industry-------------- 27 Penetration in 2013-------------------------------------------- 58 Table 15-1: The Income Statement of Industry------------ 29 VIII. Stabilization Fund Contribution Table 16: Investment Portfolio of Non-Life Industry---------------------------------------------- 31 Table 31: Statistics of Stabilization Fund Accumulated Contribution------------------------------------ 59 Table 17: Investment Portfolio of Life Industry----------- 32 Table 16-1: Investment Portfolio of Non-Life Industry--------------------------------------------- 33 Table 17-1: Investment Portfolio of Life Industry-------- 35 Table 18: Statistics of New Product Approval------------------------ 37 III. Auxiliary Table 19: Business Statistics of Agencies------------------ 39 Table 20: Business Statistics of Brokers-------------------- 41 Table 21: Business Statistics of Surveyors----------------- 43 vii viii

一 總 體 指 標 1 I. Overall Index () 1 % % Population of GNI GDP National Income National Income Consumer year Percentage of Household Economic (100 million (100 million (100 million Per Capita Price Index National Registered Growth Rate (1,000 persons) NTD) NTD) NTD) (NTD) (USD) (%) Savings 2001 22,406 103,502 101,582 90,159 403,556 11,936 89.81 27.10-1.30 2002 22,521 109,234 106,809 95,314 424,312 12,270 89.63 28.68 5.60 2003 22,605 112,947 109,659 98,180 435,145 12,642 89.38 29.65 4.10 2004 22,689 120,217 116,496 103,987 459,169 13,735 90.83 29.94 6.50 2005 22,770 123,831 120,923 106,809 469,907 14,602 92.92 29.20 5.40 2006 22,877 129,525 126,408 111,174 487,103 14,974 93.48 31.05 5.62 2007 22,958 137,398 134,071 115,910 505,770 15,401 95.16 31.46 6.52 2008 23,037 134,656 131,510 111,619 485,347 15,388 98.51 29.62 0.70 2009 23,120 133,757 129,617 109,853 476,000 14,398 97.66 29.29-1.57 2010 23,162 145,489 141,192 121,944 526,963 16,650 98.60 33.14 10.63 2011 23,225 147,006 143,122 122,907 529,918 17,982 100.00 31.46 3.80 2012 23,316 151,411 146,869 124,931 536,868 18,125 101.93 30.45 2.06 2013 23,374 156,462 152,212 129,959 556,699 18,700 102.74 31.35 2.23 (588 ) 1.2011 =100.00 2. 3.SNA(GNP) 58 劵 (GNI) Table1: National Statistical Data Source : Directorate General of Budget, Accounting and Statistics Executive Yuan, Taiwan, Republic of China (No. 588, Monthly Statistics of Taiwan ) Note : 1. Base year of consumer price index: Year 2011 = 100.00. 2. Should the figures listed in the table above are different from those in previous tables, use the figures listed above as the final criterion. 3.GNP has been amended as GNI from Issue No. 587 according to the regulations of SNA(UN). 1 2

2 Year/ Month Assets of Financial Institutions Assets Ratio % Table2:Ratio of Assets of Industry to Assets of Financial Institutions Assets Ratio % Assets Unit: NT$ Millions Industry Non-Life Life Ratio % 2002 27,176,004 3,682,023 13.55 183,621 0.68 3,498,402 12.87 2003 29,875,387 4,764,079 15.95 187,816 0.63 4,576,263 15.32 2004 32,531,284 5,646,628 17.36 195,955 0.60 5,450,673 16.76 2005 36,024,614 6,692,341 18.58 206,935 0.57 6,485,405 18.00 2006 38,408,672 7,958,299 20.72 201,788 0.53 7,756,511 20.19 2007 39,616,314 8,955,871 22.61 209,384 0.53 8,746,487 22.08 2008 42,197,744 9,411,112 22.30 241,663 0.57 9,169,449 21.73 2009 44,940,829 11,037,667 24.56 255,228 0.57 10,782,439 23.99 2010 47,243,764 12,391,558 26.23 267,858 0.57 12,123,701 25.66 2011 50,439,640 13,327,209 26.42 275,872 0.55 13,051,337 25.88 2012 53,397,797 14,811,219 27.74 282,461 0.53 14,528,759 27.21 2013 58,037,079 16,784,912 28.92 288,003 0.50 16,496,910 28.42 (588 ); Source: Directorate General of Budget, Accounting and Statistics Executive Yuan, Taiwan, Republic of China; (No. 588, Monthly Statistics of Taiwan ) Taiwan Institute 3 4

3 Year 1 Density (NTD) 3 % 4 % 5 Average dividend Non-Life Life Non-Life Life Ratio of having Ratio of Rate of Life Coverage Prevalence % 2001 36,585 4,054 32,531 8.07 0.89 7.18 135.40 259.64 4.05 2002 43,991 4,504 39,487 9.28 0.95 8.33 143.70 257.80 2.31 2003 54,949 4,843 50,106 11.33 1.00 10.33 158.87 273.73 1.62 2004 62,760 5,089 57,671 12.22 0.99 11.23 166.21 281.07 1.52 2005 69,225 5,204 64,021 13.04 0.98 12.06 176.13 293.63 1.84 2006 73,340 4,988 68,353 13.27 0.90 12.37 184.01 299.68 2.20 2007 86,579 4,904 81,675 14.83 0.84 13.99 196.03 315.09 2.47 2008 87,971 4,677 83,294 15.41 0.82 14.59 203.27 333.83 2.69 2009 91,195 4,406 86,790 16.27 0.79 15.48 204.84 344.59 0.95 2010 104,423 4,568 99,855 17.13 0.75 16.38 210.72 314.92 1.07 2011 99,514 4,867 94,647 16.15 0.79 15.36 215.84 320.12 1.34 2012 111,461 5,167 106,294 17.69 0.82 16.87 222.97 324.51 1.42 2013 115,874 5,344 110,530 17.79 0.82 16.97 229.67 321.85 1.42 1. 2. GDP 3. 4. 5.() 5 Table3: Density, Penetration, and Ratio of having insurance coverage of Life and Annuity 2 Penetration (%) Life and Annuity Source: Taiwan Institute Note:1. Density: average insurance expenditure per capita. 2. Penetration: the ratio of insurance premium to GDP. 3.Ratio of having insurance coverage of life insurance and annuity : the ratio of number of in-force policies of life insurance and annuity to the number of population. 4.Ratio of prevalence of life insurance and annuity : the ratio of sum assured of in-force policies of life insurance and annuity to national income. 5.Average dividend rate of life insurance : based on the listed interest rate of two-year fixed deposit of the first workday in the given month set by Taiwan Bank, First Bank, and Taiwan Cooperative Bank of China. 6

二 保 險 業 4 Year/ Month 1 Reinsurance () Headquarter (including cooperative) Local Branch 2 Offshore Branch Office in PRC II. Industry Branch in Taiwan Liaison Office in Taiwan Headquarter Branch 2 Offshore Branch Office in PRC Branch in Taiwan 2001 58 1 18 163 20 1 9 15 18 124 5 2 12 2 2002 56 1 17 161 19 3 8 12 20 132 6 2 10 1 2003 55 1 17 164 18 5 8 11 21 137 6 2 8 1 2004 57 2 17 174 18 5 9 11 21 135 6 5 8 2 2005 57 2 16 174 19 8 9 11 21 135 6 8 9 2 2006 57 2 17 183 19 10 8 9 22 136 6 8 8 2 2007 59 4 17 175 20 10 7 10 22 136 11 7 9 4 2008 61 4 17 176 22 10 8 9 23 139 12 7 9 4 2009 58 4 17 168 20 9 6 9 22 129 12 7 9 4 2010 57 3 17 163 15 9 6 9 23 129 13 7 8 4 2011 57 3 17 164 12 8 6 9 24 129 13 7 7 3 2012 57 3 17 164 11 6 6 9 24 129 13 9 7 3 2013 56 3 17 164 12 6 6 9 24 123 13 8 6 3 2014 54 3 17 165 10 6 5 8 24 123 13 8 5 2 ; 1. 2. Table4:Number of Companies and Branches Foreign Local Unit:No. of Companies Non-Life Industry Life Industry Foreign Liaison Office in Taiwan Source: Non-Life Supervision Division, Bureau; Life Supervision Division, Bureau Note:1.The numbers of insurance institutions are based on the business licenses issued. 2.Local insurance's offshore branch includes subsidiary, branch, representative office and liaison office. 7 8

5 Year/Month 1 Table5:Statistics of Actuarial Personnel 2 Non-Life Industry Life Industry 2001 155 33 122 2002 144 43 101 2003 159 47 112 2004 151 36 115 2005 171 45 126 2006 176 47 129 2007 180 49 131 2008 187 52 135 2009 192 52 140 2010 198 53 145 2011 200 55 145 2012 199 55 144 2013 200 55 145 2014 211 55 156 ; 1. 22 2.2004/11 Source: The Non-Life Association of the Republic of China; The Life Association of the Republic of China Unit: Person Note: 1.The definition of actuarial personnel is according to the "Regulations Governing Appointed Actuaries of Companies " article II, paragraph II. 2.From November, 2004,non-life insurance actuarial personnel do not include actuarial assistants. 9 10

6 Year Employees Growth Rate % Salespersons Office Staff Non-Life Salespersons Table6:Statistics of Personnel Industry Office Staff Ratio of Salespersons to Office Staff Salespersons Life Industry Office Staff Unit: Person Ratio of Salespersons to Office Staff 1999 299,924 14.95 261,522 38,402 26,233 13,209 1.99 235,289 25,193 9.34 2000 306,245 2.11 266,617 39,628 32,199 13,554 2.38 234,418 26,074 8.99 2001 322,134 5.19 281,908 40,226 37,209 13,529 2.75 244,699 26,697 9.17 2002 340,237 5.62 303,564 36,673 53,991 13,464 4.01 249,573 23,209 10.75 2003 338,333-0.56 299,986 38,347 60,179 13,963 4.31 239,807 24,384 9.83 2004 326,881-3.38 287,990 38,891 57,874 14,517 3.99 230,116 24,374 9.44 2005 309,414-5.34 270,275 39,139 67,538 14,300 4.72 202,737 24,839 8.16 2006 303,266-1.99 262,330 40,936 73,143 14,921 4.90 189,187 26,015 7.27 2007 298,126-1.69 256,083 42,043 80,730 15,012 5.38 175,353 27,031 6.49 2008 307,986 3.31 267,370 40,616 92,243 14,215 6.49 175,127 26,575 6.59 2009 315,574 2.46 275,968 39,606 107,236 13,581 7.90 168,732 26,025 6.48 2010 321,340 1.83 281,571 39,769 114,725 13,746 8.35 166,846 26,023 6.41 2011 323,396 0.64 282,509 40,887 116,568 14,210 8.20 165,941 26,677 6.22 2012 335,027 3.60 293,629 41,398 121,679 14,633 8.32 171,950 26,765 6.42 2013 336,430 0.42 295,414 41,016 126,016 14,948 8.43 169,398 26,068 6.50 ; Source: The Non-Life Association of the Republic of China; The Life Association of the Republic of China Note: Number of salespersons in life and non-life insurance is based on registered salespersons. 11 12

7 Year Premium Income of Industry Growth Rate % Table7:Statistics of Premium Income Premium Income Non-Life Life Unit: NT$ Million Premium Income; Non-Life vs. Life 2000 714,151 11.02 87,835 626,316 1:7.13 2001 819,719 14.78 90,829 728,890 1:8.03 2002 990,720 20.86 101,433 889,287 1:8.77 2003 1,242,121 25.38 109,469 1,132,652 1:10.35 2004 1,423,958 14.64 115,468 1,308,490 1:11.33 2005 1,576,252 10.70 118,502 1,457,750 1:12.30 2006 1,677,807 6.44 114,106 1,563,701 1:13.70 2007 1,987,680 18.47 112,583 1,875,097 1:16.66 2008 2,026,584 1.96 107,741 1,918,843 1:17.81 2009 2,108,418 4.04 101,859 2,006,559 1:19.70 2010 2,418,654 14.71 105,805 2,312,849 1:21.86 2011 2,311,204-4.44 113,033 2,198,171 1:19.45 2012 2,598,831 12.44 120,483 2,478,348 1:20.57 2013 2,708,436 4.22 124,904 2,583,532 1:20.68 2014 2,903,353 7.20 132,220 2,771,133 1:20.96 Source: Taiwan Institute 13 14

8 Year/ Month 1 Annual (monthly) Growth Rate % 2 Fire Marine 3 Automobile Aviation Table8:Statistics of Non-Life Premium Income Sub-total Engineering Miscellaneous Liability Accident Credit Unit: NT$ Million 2002 101,433 11.67 23,627 7,369 48,659 3,908 17,870 6,267 5,476 2,675 - - 3,452 2003 109,469 7.92 24,178 7,738 50,387 3,840 23,326 6,865 5,799 2,686 - - 7,976 2004 115,468 5.48 22,101 8,357 55,048 3,193 26,769 7,057 6,158 3,053 7,189-3,312 2005 118,502 2.63 22,036 8,665 58,862 1,971 26,968 5,711 6,217 3,193 8,431-3,416 2006 114,106-3.71 21,918 8,910 57,334 1,529 24,415 5,318 5,778 1,557 9,271-2,491 2007 112,583-1.33 21,881 9,219 55,550 1,365 24,567 5,315 6,157 967 9,864-2,264 2008 107,741-4.30 21,548 8,937 52,547 1,077 23,632 4,431 5,946 922 10,129 33 2,172 2009 101,859-5.46 18,705 7,637 50,276 1,153 24,087 4,808 6,023 970 10,178 139 1,970 2010 105,805 3.87 17,365 8,484 52,658 1,261 26,038 4,156 6,567 1,221 11,309 860 1,925 2011 113,033 6.83 19,050 8,773 55,826 1,097 28,288 4,482 7,513 1,102 12,671 1,069 1,452 2012 120,483 6.59 22,223 8,445 59,653 836 29,326 4,652 8,250 1,045 12,724 1,229 1,427 2013 124,904 3.67 21,896 7,657 64,454 696 30,201 4,402 8,601 996 13,354 1,322 1,526 2014/01 12,789 2.13 1,699 735 6,934 151 3,270 369 1,034 109 1,411 113 234 2014/02 8,381 2.62 1,060 574 4,616 11 2,119 310 672 34 939 93 72 2014/03 11,703 7.85 2,180 730 5,881 7 2,905 527 876 74 1,200 114 114 2014/04 10,638 1.35 1,913 715 5,636-8 2,382 287 654 85 1,128 110 118 2014/05 11,417 3.48 2,507 678 5,576 1 2,656 444 662 145 1,152 109 144 2014/06 12,742 6.50 3,636 555 5,842 75 2,634 276 711 164 1,200 120 165 2014/07 12,075 5.95 2,282 651 6,378 33 2,730 363 804 68 1,191 110 194 2014/08 9,714 3.07 1,655 532 5,007 14 2,506 270 785 69 1,165 120 98 2014/09 10,018 13.65 1,480 599 5,447 18 2,475 244 704 116 1,182 119 110 2014/10 10,475 7.27 1,248 581 5,889 274 2,484 275 743 92 1,161 108 104 2014/11 10,345 7.62 1,438 500 5,949 128 2,330 297 659 59 1,094 103 117 2014/12 11,922 9.83 1,598 506 7,042 107 2,670 261 781 89 1,204 211 124 1-12 132,220 5.86 22,697 7,355 70,197 811 31,161 3,922 9,084 1,103 14,026 1,431 1,595 Source: Taiwan Institute 1. Note: 1. The monthly growth rate refers to the ratio of the figures of 2014 to that of the same period of 2013. 2. 2003 2. The premium income of residential earthquake insurance has been included 3. in fire insurance since 2003. 3. The premium income of automobile insurance includes premium income from the voluntary automobile insurance and the compulsory automobile liability insurance. 15 16 Health Others

9 Year/ Month 1 Annual (monthly) Growth Rate % 2 Fire Marine Table9:Statistics of Non-Life Claims Sub-total Engineering Miscellaneous Liability Credit Accident Unit: NT$ Million 2002 47,287-30.06 2,877 2,695 29,770 4,192 7,753-300 2,625 3,444 - - 1,984 2003 49,603 4.90 2,606 3,322 31,671 3,612 8,392 1,745 2,129 2,299 - - 2,219 2004 52,229 5.29 4,741 5,029 33,735-1,567 10,291 2,554 2,246 2,120 2,631-740 2005 65,874 26.13 13,470 4,243 35,609-335 12,887 2,062 2,631 3,791 3,741-663 2006 55,153-16.28 4,767 5,529 34,215-905 11,547 2,131 2,190 1,950 4,538-738 2007 51,274-7.03 3,736 7,413 31,001 1,229 7,894 1,132 1,715 528 4,186-332 2008 50,092-2.30 5,525 5,158 29,745 15 9,649 1,381 2,173 1,114 4,472 0 508 2009 54,774 9.35 5,373 5,907 29,682-84 13,897 3,978 2,930 839 4,724 47 1,379 2010 62,247 13.64 14,406 3,855 32,618 109 11,260 2,341 3,011-161 4,703 211 1,154 2011 57,976-6.86 7,355 5,277 34,496 104 10,745 2,138 2,272 260 5,365 394 316 2012 60,863 4.98 7,097 3,508 38,321 377 11,560 1,965 2,790 382 5,604 501 318 2013 61,545 1.12 5,508 4,471 39,448 158 11,960 1,880 2,928 382 5,830 564 376 2014/01 5,669 1.89 485 498 3,711 0 975 141 226 49 465 45 50 2014/02 4,714 14.72 123 909 2,932 71 680 112 158 1 363 36 11 2014/03 5,208-7.05 214 401 3,439 5 1,149 146 351 31 531 36 54 2014/04 5,284 6.57 620 277 3,415-89 1,060 160 266 53 503 46 31 2014/05 4,824-7.28 188 493 3,287-70 925 111 213 34 508 43 16 2014/06 4,843 15.29 322 379 3,128 56 957 124 254 59 454 50 17 2014/07 5,453 0.46 178 415 3,265 257 1,338 544 244 11 453 47 40 2014/08 5,207-0.28 327 259 3,290 311 1,019 97 209-2 583 51 82 2014/09 5,131 14.54 332 213 3,336 1 1,248 140 434 6 541 52 75 2014/10 5,848 1.49 291 331 3,985 56 1,185 121 383 3 581 50 48 2014/11 5,255-3.45 397 211 3,649 33 965 98 256 7 520 50 34 2014/12 7,459 33.84 838 710 4,738 19 1,155 159 292-1 577 58 69 1-12 64,895 5.44 4,315 5,096 42,176 651 12,658 1,952 3,286 250 6,079 563 527 1. 2. 2003 3. 17 3 Automobile Aviation Health Others Source: Taiwan Institute Note: 1. The monthly growth rate refers to the ratio of the figures of 2014 to that of the same period of 2013. 2. The premium income of residential earthquake insurance has been included in fire insurance since 2003. 3. The claims of automobile insurance include claims from the voluntary automobile insurance and the compulsory automobile liability insurance. 18

10 Year/ Month ( 1 ) Annual (Monthly) Growth Rate % Life Health Table10:Statistics of Life Premium Income Individual Accident Annuity Life Group Health Unit:NT$ Million Accident 2002 889,287 22.01 692,725 107,705 51,944 16,724 6,861 5,642 7,686 2003 1,132,652 27.37 864,722 120,321 52,044 73,617 6,837 5,601 9,510 2004 1,308,490 15.52 948,114 134,241 48,706 155,004 6,896 6,341 9,188 2005 1,457,750 11.41 1,120,305 143,869 49,059 121,040 6,803 7,230 9,444 2006 1,563,701 7.27 1,238,954 155,594 49,537 97,113 6,059 7,778 8,666 2007 1,875,097 19.91 1,461,458 171,412 50,100 169,438 5,105 9,322 8,262 2008 1,918,843 2.33 1,330,840 188,180 50,609 327,997 4,573 9,151 7,493 2009 2,006,559 4.57 1,301,359 210,842 50,026 424,536 4,215 8,714 6,867 2010 2,312,849 15.26 1,491,337 225,365 49,088 527,064 4,511 8,421 7,063 2011 2,198,171-4.96 1,671,867 242,013 50,229 213,610 4,774 8,795 6,883 2012 2,478,348 12.75 1,927,367 263,150 51,751 215,304 5,081 8,752 6,943 2013 2,583,532 4.24 1,850,835 281,433 53,195 377,264 5,067 8,912 6,826 2014/01 272,060 0.66 208,959 23,912 4,560 32,778 451 786 614 2014/02 177,560 25.89 141,858 19,663 3,747 10,959 333 513 487 2014/03 228,076 13.67 183,722 22,177 4,251 16,254 371 723 578 2014/04 231,088 13.38 186,268 24,931 4,689 13,182 415 954 649 2014/05 211,478-1.87 161,250 23,992 4,468 19,875 423 853 617 2014/06 220,269 18.51 167,559 24,343 4,249 22,290 335 958 535 2014/07 248,622 7.51 192,040 28,409 4,935 21,649 395 613 581 2014/08 195,291 3.36 149,537 22,114 4,128 18,057 347 595 513 2014/09 300,797 57.05 246,639 27,049 4,948 20,699 334 589 539 2014/10 202,603-13.57 152,398 22,830 4,382 21,252 347 808 586 2014/11 180,212-12.88 133,010 22,289 4,112 19,255 316 734 496 2014/12 303,077-3.29 234,384 35,550 5,935 25,056 405 1,118 629 1-12 2,771,133 7.26 2,157,624 297,259 54,404 241,306 4,472 9,244 6,824 Source:Taiwan Institute 1. Note: 1. The monthly growth rate refers to the ratio of the figures of 2014 to that of 2. 2003 the same period of 2013. 2. The statistics of 2003 include data received from the Chunghwa Post Co. Ltd. 19 20

11 Year/ Month ( 1 ) Annual (Monthly) Growth Rate % Life Health Table11:Statistics of Life Benefit Payment Individual Accident Annuity Life Group Health Unit: NT$ Million Accident 2002 288,570 11.06 228,547 29,770 16,540 1,759 3,565 4,724 3,665 2003 390,253 35.24 325,394 30,268 15,369 5,793 4,841 4,901 3,687 2004 480,584 23.15 398,180 35,332 15,855 13,192 8,153 5,880 3,992 2005 499,182 3.87 403,951 37,850 15,662 25,688 5,668 6,607 3,756 2006 648,304 29.87 505,552 41,756 15,450 69,180 5,577 7,172 3,617 2007 863,947 33.26 639,659 46,390 15,191 145,230 6,510 7,465 3,502 2008 1,108,565 28.31 873,637 52,619 16,065 148,601 6,111 8,049 3,483 2009 902,347-18.60 597,103 57,681 17,128 214,833 3,836 8,374 3,392 2010 1,191,464 32.04 726,199 62,231 16,846 370,832 3,604 8,457 3,295 2011 1,416,217 18.86 963,634 67,485 17,509 351,715 3,882 8,610 3,382 2012 1,249,036-11.80 922,126 73,766 17,900 219,135 4,113 8,583 3,413 2013 1,253,908 0.39 918,587 78,666 18,154 219,714 6,783 8,685 3,319 2014/01 109,234 9.12 81,662 7,166 1,691 17,226 348 830 311 2014/02 102,540 44.97 75,851 5,214 1,174 19,251 257 568 225 2014/03 140,395 30.14 106,316 6,966 1,501 24,128 361 825 298 2014/04 139,702 23.32 104,658 7,142 1,603 24,896 331 799 273 2014/05 128,862 8.94 98,620 7,168 1,577 19,999 397 793 308 2014/06 146,991 59.60 111,339 6,861 1,472 26,017 323 728 251 2014/07 128,298 27.82 93,707 7,535 1,684 23,967 320 778 307 2014/08 125,762 22.83 94,500 7,185 1,550 21,146 355 738 288 2014/09 134,489 37.50 103,475 7,211 1,568 20,921 280 763 271 2014/10 134,118 22.77 107,312 7,794 1,693 15,813 361 847 298 2014/11 146,832 38.89 121,396 6,991 1,660 15,533 266 729 257 2014/12 184,775 35.87 153,267 8,245 1,777 19,918 413 831 324 1-12 1,621,998 29.36 1,252,103 85,478 18,950 248,815 4,012 9,229 3,411 1. 2. 2003 Source:Taiwan Institute Note: 1. The monthly growth rate refers to the ratio of the figures of 2014 to that of the same period of 2013. 2. The statistics of 2003 include data received from the Chunghwa Post Co. Ltd. 21 22

12 13 Statistics of the Registration of Life Salesperson Statistics of Persistency Year Number of Newly Registered Saleperson 1 Rate of Registration Renewal % 13 2 The 13th Month Retention Ratio of % Persistency % 13 The Thirteenth Month Case Insured Amount 25 The Twenty-Fifth Month Case Insured Amount 2002 48,356 34.13 52.77 2002 85.53 84.66 79.22 78.05 2003 30,923 33.14 53.73 2003 84.66 83.54 78.25 77.54 2004 26,060 36.86 48.64 2004 85.72 84.07 78.26 76.39 2005 29,547-46.59 2005 84.87 82.15 80.15 77.35 2006 38,334-40.07 2006 83.25 80.99 76.90 72.06 2007 35,355-43.96 2007 84.96 84.66 76.70 74.29 2008 35,718-49.70 2008 85.93 84.96 77.99 76.42 2009 27,315-40.19 2009 84.85 85.33 78.69 77.68 2010 24,872-38.93 2010 87.50 87.52 77.83 77.22 2011 22,645-42.07 2011 87.49 87.18 81.81 81.43 2012 26,151-45.37 2012 90.03 89.19 82.39 81.71 2013 24,017-44.01 2013 90.07 90.36 84.51 83.47 1. Source: The Life Association of the Republic of China. 2. 13 Note: All ratios for all items are calculated by taking the average of all insurance companies' statistical data. 3. Source:The Life Association of the Republic of China Note:1.The rate of registration renewal of insurance salesperson is the number of registration renewal of insurance salesperson to total registered insurance salepersons. 2.The 13th month retention ratio is the number of registered insurance salesperson who have either stayed at his/her post for 13 months and have concluded at least one contract to the total numbers of registered insurance saleperson. 3.All ratios for all items are calculated by taking the average of all insurance companies' statistical data. 23 24 Year

14 Table14:The Balance Sheet of Industry Unit: NT$ Million Non-Life Life Year Assets Liabilities Liabilities Equities 1 Capital Assets Liabilities Liabilities Equities 1 Capital Assets Liabilities Liabilities Equities 1 Capital 2002 3,682,023 3,453,489 3,304,066 228,533 3,532,599 183,621 112,813 78,202 70,808 149,010 3,498,402 3,340,676 3,225,864 157,725 3,383,589 2003 4,764,079 4,467,260 4,214,771 296,819 4,511,590 187,816 115,600 83,977 72,216 156,193 4,576,263 4,351,660 4,130,794 224,603 4,355,397 2004 5,646,628 5,326,996 4,958,286 319,632 5,277,918 195,955 123,937 91,923 72,018 163,941 5,450,673 5,203,060 4,866,363 247,614 5,113,977 2005 6,692,341 6,350,570 5,794,492 341,771 6,136,264 206,935 134,231 100,964 72,704 173,668 6,485,405 6,216,338 5,693,529 269,067 5,962,596 2006 7,958,299 7,390,654 6,542,142 567,645 7,109,786 201,788 134,649 105,942 67,139 173,080 7,756,511 7,256,005 6,436,200 500,506 6,936,706 2007 8,955,871 8,456,557 7,257,159 499,313 7,756,472 209,384 143,023 114,164 66,360 180,524 8,746,487 8,313,534 7,142,995 432,953 7,575,948 2008 9,411,112 9,142,276 8,008,085 268,836 8,276,921 241,663 186,941 160,152 54,722 214,874 9,169,449 8,955,335 7,847,933 214,114 8,062,047 2009 11,037,667 10,532,764 9,137,136 504,902 9,642,038 255,228 185,617 162,199 69,610 231,809 10,782,439 10,347,147 8,974,937 435,292 9,410,229 2010 12,391,558 11,841,400 10,393,531 550,158 10,943,689 267,858 193,861 170,504 73,996 244,500 12,123,701 11,647,539 10,223,028 476,161 10,699,189 2011 13,327,209 12,823,687 11,358,508 503,522 11,862,030 275,872 202,371 174,106 73,500 247,606 13,051,337 12,621,315 11,184,402 430,022 11,614,424 2012 14,811,219 14,043,687 12,416,767 767,533 13,184,299 282,461 200,095 166,959 82,366 249,325 14,528,759 13,843,592 12,249,808 685,167 12,934,974 2013 16,784,912 16,050,544 14,324,037 734,369 15,058,406 288,003 198,137 166,736 89,866 256,601 16,496,910 15,852,406 14,157,301 644,503 14,801,804 2014 18,938,005 17,861,795 15,805,007 1,076,210 16,881,217 302,881 205,315 172,012 97,566 269,578 18,635,124 17,656,480 15,632,995 978,643 16,611,639 1. 2. 2014 3. 2011 4. 2014103.1.10 Source: Taiwan Institute Note:1. capital include equities and insurance liabilities. 2.2014 data has not been audited by a certified accountant. 3.Following the adoption of Statement of Financial Accounting Standards No.40 Contracts and the modification of Regulations Governing the Preparation of Financial Reports by Enterprise in 2011, some items of financial statements have been adjusted accordingly. 4.Following the modification of Regulations Governing the Preparation of Financial Reports by Enterprise in January 10, 2014, some items of financial statements have been adjusted accordingly. 25 26

15 Table15:The Income Statement of Industry Unit: NT$ Million Year Operating Revenues Non-Life Life Operating Cost Operating Expenses Non- Operating Balance Net Income Income Operating Revenues Financial Receipts Outgo Operating Expenses Business & Administrative Expenses 2002 178,961 158,252 16,838 314 3,186 1,344,659 1,193,428 145,800 1,344,794 1,248,556 70,063-135 2003 192,317 166,343 18,909 265 6,241 1,750,129 1,515,144 215,783 1,702,660 1,607,861 77,953 47,469 2004 202,826 176,036 19,570 366 6,306 2,018,774 1,771,276 227,355 2,001,688 1,888,030 74,697 17,086 2005 228,747 201,497 20,687-76 5,295 2,253,739 1,961,764 270,493 2,226,779 2,101,598 78,070 26,960 2006 219,302 190,510 22,818-1,864 2,965 2,535,543 2,214,854 285,444 2,495,561 2,376,470 82,166 39,982 2007 212,257 184,097 21,907-454 4,530 3,159,325 2,798,574 327,535 3,102,442 2,977,707 77,710 56,883 2008 207,353 181,074 22,090-694 2,219 3,570,255 3,235,497 301,635 3,696,916 3,434,554 76,313-126,661 2009 204,446 172,965 21,435-1,632 4,505 3,514,945 3,128,398 383,637 3,510,181 3,360,884 71,645 4,764 2010 210,128 179,631 22,178 171 7,820 4,096,205 3,562,375 561,154 4,116,061 3,852,099 72,770-19,856 Source: Taiwan Institute Net Income 27 28

15-1 Non-Life Table15-1:The Income Statement of Industry Unit: NT$ Million Life Year Operating Revenues Operating Cost Operating Expenses Non-Operating Balance Net Income Operating Revenues Operating Cost Operating Expenses Non-Operating Balance Net Income 2011 87,735 54,260 22,794 82 8,978 2,484,127 2,408,226 82,712 1,472-901 2012 94,135 57,132 20,345 16 9,200 2,883,734 2,753,739 96,899 2,722 35,501 2013 101,380 59,970 22,039 1,696 13,054 3,013,402 2,854,831 97,220 2,289 62,492 2014 107,087 67,455 27,402 147 10,555 3,347,432 3,139,256 95,592 2,617 103,795 Source: Taiwan Institute 1.2014 Note:1.2014 data has not been audited by a certified accountant. 2. 2011 2.Following the adoption of Statement of Financial Accounting Standards No.40 Contracts and the modification of Regulations Governing the Preparation of Financial Reports by Enterprise in 2011, some items of financial statements have been adjusted accordingly. 29 30

16 Investment Portfolio of Non-Life Industry Unit: NT$Million Year/ Month Amount 2008 % Amount 2009 2010 2008 % Amount 1 劵 Investment Protfolio of Life Industry Unit: NT$Million 2009 2010 % Year/ Month Amount % Amount % Amount % 34,000 20.31 37,856 20.76 49,213 25.08 Bank Deposits Bank Deposits 529,959 6.64 688,378 7.43 728,477 6.95 76,920 45.94 89,712 49.19 92,635 47.21 Securities Securities 3,439,311 43.09 3,999,857 43.18 4,539,414 43.29 Government,Treasury & deposit 25,979 15.52 23,891 13.10 25,657 13.07 Government & Treasury 1,944,621 24.36 2,032,023 21.94 2,263,275 21.58 Bonds Bonds 18,788 11.22 29,802 16.34 28,283 14.41 Stocks Stocks 367,029 4.60 551,980 5.96 679,539 6.48 7,603 4.54 8,799 4.82 8,995 4.58 Corporation Bonds Corporation Bonds 295,288 3.70 376,214 4.06 497,719 4.75 5,453 3.26 6,365 3.49 7,706 3.93 Funds & Benefit Certificates Benefit Certificates 183,715 2.30 177,568 1.92 153,195 1.46 19,097 11.41 20,855 11.44 21,994 11.21 Others Others 648,658 8.13 862,072 9.31 945,686 9.02 () 22,207 13.26 21,399 11.73 22,305 11.37 Investment in Real Estates Investment in Real Estates 321,072 4.02 386,923 4.18 408,002 3.89 2,029 1.21 1,479 0.81 939 0.48 Loans Loan to Policy-holders 616,912 7.73 612,523 6.61 625,385 5.96 25,248 15.08 25,220 13.83 24,091 12.28 Foreign Investments Loans 631,347 7.91 569,810 6.15 544,542 5.19 4,345 2.59 3,565 1.95 2,741 1.40 Authorized Projects or Public Foreign Investment 2,419,200 30.31 2,980,183 32.17 3,615,039 34.47 2,501 1.49 2,879 1.58 3,475 1.77 Investment on Enterprise Authorized Projects or -36-0.01 129 0.07 688 0.35 Public Investment Derivatives 23,931 0.30 24,884 0.27 25,439 0.24 229 0.14 135 0.07 152 0.08 Other utilizations of capital (Approved) Amount of Capital 167,443 100.00 182,374 100.00 196,239 100.00 Invested Amount of Capital Invested 214,874 231,809 244,500 Capital Capital 7,981,732 100.00 8,062,047 9,262,558 135.75 9,410,229 10,486,298 100.00 10,699,189 241,663 255,228 267,858 Assets Assets 9,169,449 10,782,439 12,123,701 1 77.93 78.67 80.26 Capital Investment Ratio % Capital Investment Ratio% 99.00 98.43 98.01 1. 1. Source: Taiwan Institute Source: Taiwan Institute Note: 1.Capital investment ratio is the ratio of total amount of capital invested to total capital. Note: 1.Capital investment ratio is the ratio of total amount of capital invested to total capital. 31 32

16-1 Bank Deposits Securities Year/ Month 2011 2012 2013 2014 Amount % Amount % Amount % Amount % 55,183 29.47 50,452 26.15 48,209 23.52 39,704 18.26 79,684 42.55 84,507 43.80 93,994 45.85 99,202 45.63 Government & Treasury Bonds 20,596 11.00 19,452 10.08 18,921 9.23 15,199 6.99 Financial bond, deposit receipt, bank draft and promissory note Stocks Corporation Bonds Funds & Benefit Certificates Securitized products and other Real Estates 16,235 8.67 17,847 9.25 19,939 9.73 27,264 12.54 24,405 13.03 27,318 14.16 31,708 15.47 34,328 15.79 8,890 4.75 9,681 5.02 9,973 4.86 9,404 4.33 7,550 4.03 6,270 3.25 9,470 4.62 8,337 3.83 2,010 1.07 3,939 2.04 3,984 1.94 4,670 2.15 22,316 11.92 23,988 12.43 26,149 12.75 31,101 14.31 Investment 14,012 7.48 9,906 5.13 10,014 4.88 21,298 9.80 Private Use 8,304 4.43 14,083 7.30 16,135 7.87 9,802 4.51 Loans Foreign Investments Authorized Projects or Public Investment 24,111 12.87 29,149 15.11 32,299 15.75 44,142 20.31 2,979 1.59 2,352 1.22 2,074 1.01 1,865 0.86 Investment on Enterprise 2,304 1.23 1,731 0.90 1,769 0.86 1,135 0.52 Derivatives -66-0.04 154 0.08-1 0.00-265 -0.12 Other utilizations of capital (Approved) 86 0.05 0 0.00 20 0.01 0 0.00 Amount of Capital Invested Capital Assets 1 Capital Investment Ratio % 676 0.36 1. 2. 2014 3. 2011 0.32 Table16-1 Investment Portfolio of Non-Life Industry Unit: NT$ Million 497 0.24 187,274 100.00 192,943 100.00 205,011 100.00 217,391 100.00 174,106 249,325 256,601 269,578 503,522 282,461 288,003 302,881 33 611 506 0.23 107.56 77.39 79.89 80.64 Source: Taiwan Institute Note: 1.Capital investment ratio is the ratio of total amount of capital invested to total capital. 2. 2014 data has not been audited by a certified accountant. 3.A few items of Investment Portfolio have been adjusted according to the amendment of Article 146 of Law from 2011. 34

17-1 Bank Deposits Securities Year/ Month 2011 2012 2013 2014 Amount % Amount % Amount % Amount % 705,905 6.16 740,847 5.81 708,878 4.83 420,485 2.54 4,700,105 40.98 4,904,880 38.44 5,325,451 36.28 5,182,736 31.31 Government & Treasury Bonds 2,443,501 21.31 2,410,606 18.89 2,469,572 16.83 2,305,351 13.93 Financial bond, deposit receipt, bank draft and promissory note Stocks Corporation Bonds Funds & Benefit Certificates Securitized products and other Real Estates 774,768 6.76 822,553 6.45 775,067 5.28 744,128 4.50 714,040 6.23 858,857 6.73 1,091,072 7.43 1,237,382 7.47 519,101 4.53 558,002 4.37 645,939 4.40 628,922 3.80 150,755 1.31 150,818 1.18 249,921 1.70 169,462 1.02 97,941 0.85 104,044 0.82 93,879 0.64 97,491 0.59 543,299 4.74 668,519 5.24 819,790 5.59 1,087,046 6.57 Investment 461,158 4.02 572,966 4.49 702,443 4.79 970,015 5.86 Private Use 82,141 0.72 95,553 0.75 117,347 0.80 117,031 0.71 Loan to Policy-holders 569,237 4.96 530,206 4.16 556,811 3.79 582,549 3.52 Loans 569,502 4.97 626,819 4.91 819,819 5.59 940,439 5.68 Foreign Investments Authorized Projects or Public Investment Table17-1:Investment Protfolio of Life Industry 4,327,620 37.74 5,223,997 40.94 6,396,747 43.58 8,285,339 50.05 17,030 0.15 16,479 0.13 17,574 0.12 26,040 0.16 Investment on Enterprise 9,586 0.08 11,948 0.09 6,850 0.05 4,084 0.02 Derivatives 13,246 0.12 20,612 0.16 9,456 0.06-9,606 (0.06) Other utilizations of capital (Approved) 12,621 0.11 14,297 0.11 16,280 0.11 35,282 0.21 Amount of Capital Invested Capital Assets 1 Capital Investment Ratio % 1. 2. 2014 3. 2011 11,468,150 100.00 12,758,605 100.00 14,677,656 100.00 16,554,393 100.00 11,614,424 12,934,974 14,801,804 16,611,639 13,051,337 14,528,759 16,496,910 18,635,124 35 Unit: NT$ Million 98.74 98.64 99.16 99.66 Source: Taiwan Institute Note: 1.Capital investment ratio is the ratio of total amount of capital invested to total capital. 2. 2014 data has not been audited by a certified accountant. 3.A few items of Investment Portfolio have been adjusted according to the amendment of Article 146 of Law from 2011. 36

18 Year/ Month cases Non-Life Examine-and- Approval Policy Cases File-and-Use Policy Use-and-File Policy Life Examine-and- Approval Policy File-and-Use Policy Use-and-File Policy 2002 1,179 99 27 1,053 407 251 110 46 2003 2,267 108 101 2,058 368 168 143 57 2004 2,256 136 137 1,983 217 100 59 58 2005 283 110 34 139 222 62 55 105 2006 451 88 13 350 527 102 28 397 2007 715 5-710 631 51-580 2008 1,114 41-1,073 751 116-635 2009 1,763 31-1,732 788 113-675 2010 1,201 13-1,188 688 96-592 2011 868 12 0 856 580 41 0 539 2012 897 10 0 887 700 45 0 655 2013 806 10 0 796 930 53 0 877 2014 1,188 12 0 1,176 800 105 0 695 ; 1. 2. 2001 12006 8 15 60 3. 2006 9 15 4.10312 ( )5,805 12 2,621 2,633105 3,0673,172 Table18:Statistics of New Product Approval Cases 37 38 Cases Source: Non-Life Supervision Division, Bureau; Life Supervision Division, Bureau Note:1.The figures of Year/Month represent the beginning of the year till the end of given month. 2.Started from January 2001 till August 2006, the insurance products filing are divided into examine-and-approval policy, file-and-use policy, and use-and-file policy. The policy would be approved if the application is not rejected within 15 working days after submission. Examine-and-approval policy should be approved within 60 working days after application is submitted. 3.Started from September 2006, the insurance products filing are divided into examine-andapproval policy and use-and-file policy. Examine-and-approval policy should be approved by Bureau before it s sold. Use-and-file policy should be submitted its filing material to Bureau or appointed institute within 15 working days after it s sold. 4.The above table demonstrates only the number of new insurance products filing. The number of all insurance products submitted for review is 5,805 December 2014 ( including new products and existing products with partial amendment ). Particularly, Non-life insurance products submitted for review totaled 2,633,including 12 submitted for prior approval and 2,621 submitted under use-and-file policy.life insurance products submitted for review totaled 3,172 including 105 submitted for prior approval and 3,067 submitted under use-and-file policy.

三 保 險 輔 助 人 Year 19 1 Number of Companies Non-Life Life Salespersons Non-Life Life Written Premium Non-Life III. Auxiliary Income Table19:Business Statistics of Agencies Life Market Shares % Non-Life Life Unit: NT$ Thousand Agency Fee Income Non-Life Life 2000 392 263 129 10,241 4,334 5,907 80,199,702 73,512,720 6,686,982 83.69 1.07 6,632,599 4,407,093 2,225,506 2001 398 278 120 25,093 6,325 18,768 81,100,278 74,320,153 6,780,125 81.82 0.93 11,146,358 8,314,217 2,832,141 2002 412 284 128 48,227 7,716 40,511 91,032,354 80,863,211 10,169,143 79.72 1.14 10,528,447 4,846,312 5,682,135 2003 414 281 133 58,608 9,182 49,426 153,219,168 48,597,354 104,621,814 44.39 9.24 16,635,860 7,047,358 9,588,502 2004 439 303 136 59,407 12,530 46,877 211,151,976 57,427,992 153,723,984 49.73 11.75 18,469,665 9,552,745 8,916,920 2005 477 338 139 76,555 18,570 57,985 260,923,588 66,316,660 194,606,928 55.96 13.35 22,109,599 11,523,712 10,585,887 2006 514 378 136 74,968 17,922 57,046 237,760,256 64,713,964 173,046,292 56.71 11.07 18,985,040 10,969,417 8,015,623 2007 486 353 133 81,497 18,945 62,552 243,259,319 52,908,625 190,350,693 47.00 10.15 19,759,373 9,866,653 9,892,720 2008 455 314 141 89,147 25,688 63,459 266,921,805 31,185,902 235,735,903 28.95 12.29 18,111,166 6,786,891 11,324,275 2009 397 267 130 93,357 34,677 58,680 327,608,716 26,810,497 300,798,219 26.32 14.99 16,760,110 5,217,643 11,542,467 2010 337 213 124 97,881 38,236 59,645 377,114,634 24,725,974 352,388,659 23.37 15.24 16,515,679 4,312,654 12,203,025 2011 316 207 109 81,890 35,924 45,966 329,980,977 26,938,437 303,042,540 23.83 13.79 18,793,758 4,981,725 13,812,033 2012 323 212 111 92,237 35,398 56,839 365,548,568 29,743,179 335,805,389 24.69 13.55 24,071,553 5,773,505 18,298,048 2013 312 207 105 99,564 43,489 56,075 369,491,298 32,302,601 337,188,697 25.86 13.05 24,824,021 6,168,035 18,655,986 1. 2. 2004 Source: Taiwan Institute Note: 1.The number of companies include both personal and organizational types of institutes. 2.From 2004 on, statistical data are based on information compiled and submitted by insurance auxiliaries to TII. 39 40

20 Table20:Business Statistics of Brokers Year 1 Number of Companies Non-Life Life Salespersons Non-Life Life Written Premium Income Non-Life Life Non-Life Life Unit: NT$ Thousand Non-Life Life 2000 382 121 261 16,900 168 16,732 16,739,505 10,716,293 6,023,212 12.20 0.96 4,072,411 987,421 3,084,990 2001 394 123 271 22,702 148 22,554 17,301,922 11,037,782 6,264,140 12.15 0.86 4,266,158 1,026,918 3,239,240 2002 380 147 233 24,656 482 24,174 20,267,146 13,109,574 7,157,572 12.92 0.80 4,735,435 1,139,879 3,595,556 2003 494 187 307 39,521 9,725 29,796 27,267,698 12,890,039 14,377,659 11.78 1.27 8,345,598 1,123,082 7,222,516 2004 418 155 263 51,337 25,785 25,552 109,388,770 23,033,198 86,355,572 19.95 6.60 12,652,506 1,692,470 10,960,036 2005 450 - - 42,757 - - 112,220,020 15,016,683 97,203,337 12.67 6.67 16,275,860 2,239,510 14,036,350 2006 504 - - 66,423 - - 132,105,541 15,911,230 116,194,311 13.94 7.43 16,128,612 2,888,166 13,240,446 2007 510 - - 75,130 - - 172,505,222 13,122,176 159,383,046 11.66 8.50 16,815,384 2,832,644 13,982,741 2008 556 - - 68,843 - - 209,590,439 12,959,564 196,630,875 12.03 10.25 18,761,873 3,086,767 15,675,107 2009 562 - - 92,171 - - 308,186,501 20,382,229 287,804,272 20.01 14.34 19,931,580 3,224,331 16,707,249 2010 528 - - 86,870 - - 428,235,130 20,996,207 407,238,923 19.84 17.61 17,740,931 3,042,163 14,698,767 2011 505 - - 114,537 54,581 59,956 373,943,052 17,567,268 356,375,784 15.54 16.21 20,713,826 3,140,845 17,572,981 2012 503 - - 116,057 52,750 63,307 440,051,707 24,724,470 415,327,237 20.52 16.76 28,992,118 3,316,518 25,675,600 2013 495 - - 120,978 51,380 69,598 506,336,193 28,097,450 478,238,743 22.50 18.51 30,242,588 3,458,329 26,784,259 1. 2. 2004 3. 2011 1 2 Market Shares % Commission Income Source: Taiwan Institute Note: 1.The number of companies includes both personal and organizational company types of institutes. 2.From 2004 on, statistical data are based on information compiled and submitted by insurance auxiliaries to TII. 3.From 2011 on, the estimation of the total number of salesperson is based on those who registered. A salesperson who registered both in life insurance and non-life insurance under the same company will only be caculated as one in the estimation. 41 42

21 Table21:Business Statistics of Surveyors Year 1 Number of Companies Number of Cases General Marine General & General Marine General & General Marine General & Marine Marine Marine 2000 93 43 50-36,877 17,465 19,412-840,222 587,886 252,336-2001 94 45 49-38,491 18,367 20,124-859,480 593,744 265,736-2002 95 45 50-37,893 17,874 20,019-848,389 585,642 262,747-2003 90 38 52-33,360 11,790 21,570-872,752 371,055 501,697-2004 85 37 48-11,006 4,111 6,895-363,989 256,588 107,401-2005 71 35 36-12,743 7,438 5,305-534,708 413,386 121,322-2006 75 35 40-14,357 8,155 6,202-512,581 384,404 128,177-2007 82 33 49-14,994 7,986 7,008-559,492 422,589 136,903-2008 83 39 44-20,779 15,533 5,246-584,371 424,850 159,520-2009 82 4 3 75 20,117 1,042 3,317 15,758 717,998 26,647 130,292 561,059 2010 81 9 4 68 19,535 1,533 1,807 16,195 641,338 31,585 61,274 548,479 2011 81 22 18 41 16,801 3,865 3,704 9,232 654,660 112,418 131,033 411,209 2012 76 23 47 6 17,664 6,549 7,446 3,669 674,520 250,910 215,801 207,809 2013 79 22 50 7 18,674 7,214 8,864 2,596 720,750 281,332 209,099 230,319 1. 2. 2004 3. 2009 "" "" " " Source: Taiwan Institute Note: 1.The number of companies includes both personal and organizational types of institutes. 2.From 2004 on, statistical data are based on information compiled and submitted by insurance auxiliaries to TII. 3.From 2009 on, statistical data are categorized into General,Marine and General & Marine. 43 44 () Surveyor fee income (NT$ 1000 dollars)

四 保 險 申 訴 統 計 22 Handled by IV. Statistics of Complaint Table22 Statistics of Non-Life Complaint 1 Complaints Opinions Companies Oopinions Complaint Number of Number of Year Rate % % % % Policy Written Complaint Ratio to Ratio to Ratio to Ratio to (thousand) Filed Cases Cases Cases Cases Complaints Complaints Complaints Complaints Filed Filed Filed Filed 2000 0.0162 19,165 310 109 35.16 149 48.06 40 12.90 12 3.87 2001 0.0250 19,766 495 148 29.90 246 49.70 36 7.27 65 13.13 2002 0.0314 20,142 633 114 18.01 120 18.96 68 10.74 331 52.29 2003 0.0246 23,501 578 189 32.70 231 39.97 21 3.63 137 23.70 2004 0.0183 30,115 552 136 24.64 146 26.45 105 19.02 165 29.89 2005 0.0238 19,574 466 93 19.96 147 31.55 65 13.95 161 34.55 2006 0.0279 19,755 551 130 23.59 155 28.13 145 26.32 121 21.96 2007 0.0140 37,826 529 143 27.03 104 19.66 129 24.39 153 28.92 2008 0.0148 38,556 572 138 24.13 151 26.40 146 25.52 137 23.95 2009 0.0130 39,864 519 135 26.01 134 25.82 93 17.92 141 27.17 2010 0.0143 40,909 585 115 19.72 171 29.33 114 19.56 183 31.39 2011 0.0146 45,639 667 99 14.84 208 31.18 156 23.39 204 30.59 2012 0.0175 50,772 890 147 16.52 418 46.97 174 19.55 151 16.97 2013 0.0130 52,058 679 161 23.71 343 50.52 98 14.43 77 11.34 1.2012 Handled by Reconciliation Others Sources: Non-Life Supervision Division, Bureau Note: 1.After 2012, the Number of complaint cases is based on the complaints received by the Financial Ombudsman Institution. 45 46

23 Table23:Statistics of Life Complaint Year Complaint Rate Number of Policy Written (thousand) 1 Number of Complaint Filed Handled by Complaints Opinions Cases % Ratio to Complaints Filed Handled by Companies Oopinions Cases % Ratio to Complaints Filed Reconciliation Cases % Ratio to Complaints Filed Cases % Ratio to Complaints Filed 2000 0.0032 163,228 520 92 17.69 376 72.31 33 6.35 19 3.65 2001 0.0036 177,365 644 73 11.34 471 73.14 43 6.68 57 8.85 2002 0.0058 210,599 1,226 295 24.06 290 23.65 77 6.28 564 46.00 2003 0.0054 230,612 1,234 505 40.92 378 30.63 116 9.40 235 19.04 2004 0.0050 254,325 1,275 322 25.25 344 26.98 229 17.96 380 29.80 2005 0.0094 138,710 1,306 470 35.99 353 27.03 233 17.84 214 16.39 2006 0.0113 145,822 1,644 662 40.27 526 32.00 161 9.79 295 17.94 2007 0.0159 155,127 2,474 891 36.01 826 33.39 365 14.75 392 15.84 2008 0.0196 162,379 3,180 764 24.03 1,143 35.94 792 24.91 481 15.12 2009 0.0224 168,130 3,759 872 23.20 1,517 40.36 745 19.82 402 10.70 2010 0.0176 175,682 3,092 634 21.23 1,259 42.15 660 22.10 434 14.53 2011 0.0146 187,622 2,736 504 18.42 1,000 36.55 735 26.86 497 18.17 2012 0.0166 190,902 3,173 671 21.15 1,818 57.30 516 16.26 168 5.29 2013 0.0123 202,983 2,496 607 24.32 1,369 54.85 393 15.75 127 5.09 1.2012 Others Sources: Life Supervision Division, Bureau Note: 1.After 2012, the Number of complaint cases is based on the complaints received by the Financial Ombudsman Institution. 47 48

五 強 制 汽 機 車 責 任 保 險 24 Table24 Statistics of Compulsory Automobile Liability Unit: NT$ Thousand MotorVehicle Motorcycle 2 4 2 4 Vehicle Premium 3 Policies Pure Claims Paid Ratio of Claims Motorcycle Premium 3 Policies Pure Claims Paid Ratio of Claims Insured Income In Force Premium (Liability- Based) Paid (Liability- Based) to Pure Premium % Insured Income In Force Premium (Liability- Based) Paid (Liability- Based) to Pure Premium % Year/ Month 2004 6,315,473 11,337,662 6,531,480 9,066,213 - - 5,542,058 5,742,702 8,535,972 4,247,405 - - 2005 6,720,993 11,961,357 6,820,546 9,513,479 - - 5,372,360 5,560,735 8,772,617 4,105,294 - - 2006 6,808,623 11,748,758 7,092,863 9,297,415 - - 5,785,535 6,040,757 9,059,956 4,489,769 - - 2007 6,884,785 11,774,590 7,195,206 9,315,550 6,975,734 74.88 5,916,023 6,158,179 9,425,775 4,587,885 3,949,672 86.09 2008 6,882,734 11,231,651 7,326,516 8,813,411 6,200,309 70.35 6,295,020 6,472,705 9,906,000 4,825,643 3,868,232 80.16 2009 6,830,751 10,311,432 7,353,094 7,909,253 5,918,509 74.83 6,261,670 5,917,256 10,137,891 4,302,969 3,963,819 92.12 2010 6,987,173 9,583,025 6,809,865 7,092,024 6,125,611 86.37 6,583,608 5,765,418 9,930,762 4,218,137 4,357,122 103.29 2011 7,229,004 9,317,479 6,986,900 6,672,733 6,440,367 96.52 6,776,315 5,778,868 10,153,998 4,293,196 5,251,462 122.32 2012 7,321,361 9,377,767 7,126,638 6,695,588 6,967,658 104.06 6,965,669 5,908,754 10,370,494 4,402,618 5,519,706 125.37 2013 7,570,537 9,635,741 7,300,827 6,863,221 6,928,052 100.94 7,334,275 6,048,369 10,614,309 4,558,652 5,908,217 129.60 2014 7,849,994 9,938,297 7,497,933 7,069,419 - - 7,648,574 5,956,371 10,695,439 4,454,389 - - 1. 2. ( ) 3.2009 12 2010 1 4. 5. 6. ( ) V.Compulsory Automobile Liability Source: Taiwan Institute Note: 1. The annual and monthly figures are cumulative figures from the beginning of the year to the end of the given month. 2. The premium income indicated in this table represents written premiums collected during the specified period (including expected losses, the business expenses of insurers, contribution to the Stabilization Fund, overhead associated with actuarial calculation of rates, research and development, information inquiry services, information transmission and other expenses necessary to ensure the soundness of this insurance. However, this does not include contribution to the Compensation Fund.) 3. Prior to December 2009, the statistical data for the number of policies in force indicated in this table was calculated based on the statistical cutoff month. Starting from January 2010, the calculation is based on the statistical cutoff date, which is also the last day of each month. 4.The figures in this column are liability-based paid losses, which are calculated by converting, on the basis of liability, the amount of the claims paid for the year. They are an insurance cost used in the premium rate calculation basis. The figures represent paid claims. For any outstanding claims, the accident liability ratio is undetermined, so the figures do not include the difference between year-end outstanding losses and year-opening outstanding losses. 5. This table uses business statistics as its basis; it therefore differs from other tables that use financial accounting as their basis. 6. Premium income is calculated by expected losses and collected when the insurance contract is entered into. Nevertheless, insured events and claims could occur years after the premium income was collected. Therefore,it is considered appropriate to place the development of net premium income and liability-based paid losses under long-term observation. 49 50

24-1 Statistics of Compulsory Automobile Liability Year/ Month Vehicle Insured 2 Premium Income 3 Policies In Force Pure Premium 4 Claims Paid (Liability- Based) Unit: NT$ Thousand Combined s for Motor Vehicles and Motorcycles Ratio of Claims Paid (Liability- Based) to Pure Premium % 25 Statistics of the Compensation Fund Year/Month Income from Shared Quota 2004 11,857,531 17,080,364 15,067,452 13,313,618 - - 2004 534,245 326,828 558 2005 12,093,353 17,522,091 15,593,163 13,618,773 - - 2005 491,489 526,627 1,709 2006 12,594,158 17,789,516 16,152,819 13,787,184 - - 2006 486,824 610,400 2,628 2007 12,800,808 17,932,770 16,620,981 13,903,435 10,925,406 78.58 2007 489,540 557,086 2,700 2008 13,177,754 17,704,356 17,232,516 13,639,054 10,068,541 73.82 2008 481,003 641,752 3,543 2009 13,092,421 16,228,688 17,490,985 12,212,222 9,882,328 80.92 2009 445,383 561,439 3,800 2010 13,570,781 15,348,443 16,740,627 11,310,161 10,482,733 92.68 2010 424,151 534,097 3,870 2011 14,005,319 15,096,347 17,140,898 10,965,929 11,691,829 106.62 2011 438,221 460,907 3,778 2012 14,287,030 15,286,521 17,497,132 11,098,207 12,487,364 112.52 2012 409,895 463,705 3,717 2013 14,904,812 15,684,110 17,915,136 11,421,874 12,836,269 112.38 2013 426,770 514,182 3,876 2014 15,498,568 15,894,668 18,193,372 11,523,807 - - 2014 433,407 381,123 3,705 1. 2. 103 2 Source: Taiwan Institute Notes: 1. Same as the notes for the preceding table. 2. This table is added from February 2014. 1 Compensation Expenditure Unit: NT$ Thousand Compensation Cases 1. Source: Motor Vehicle Accident Compensation Fund Note: 1.Compensation Expenditure includes settled and unsettled amount, the settled amount is estimated at the date Compensation Cases are filed. 51 52

六 住 宅 地 震 保 險 26 Statistics of Taiwan Residential Earthquake Year/ Month Written Premium Policy Count 1 Claims Amount Unit:NT$Thousand 2003 1,242,788 2 2,849 859,213 7,600,000 11.31 2003 447,853 488,670 840,160 2004 1,702,959 1 283 1,173,082 7,600,000 15.44 2004 807,580 932,995 1,773,155 2005 2,101,527 0 0 1,447,545 7,600,000 19.05 2005 1,035,167 1,161,405 2,934,560 2006 2,425,076 0 0 1,672,043 7,600,000 22.00 2006 1,294,089 1,447,224 4,381,784 2007 2,722,298 0 0 1,872,195 7,800,000 24.00 2007 1,543,644 1,691,626 6,073,410 2008 2,947,698 0 0 2,029,369 7,800,000 26.02 2008 1,726,190 1,765,223 7,838,633 2009 2,951,981 0 0 2,168,528 7,900,000 27.45 2009 1,703,332 1,737,206 9,575,839 2010 3,057,969 4 3,088 2,294,738 8,077,482 28.41 2010 1,775,621 1,817,573 11,393,412 2011 3,193,562 0 0 2,390,202 8,166,245 29.27 2011 1,875,180 1,911,904 13,305,316 2012 3,202,554 0 0 2,459,152 8,166,245 30.11 2012 1,676,472 600,902 13,906,218 2013 3,336,938 0 11 2,553,337 8,372,927 30.50 2013 1,790,771 1,814,810 15,721,028 2014 3,463,141 0 0 2,637,811 8,372,927 31.50 2014 1,897,149 1,908,562 17,629,590 Source:Taiwan Residential Earthquake Fund Note:1.The amounts of Claims include the adjustment expenses incurred by insurance companies for attending their own insured s losses; meanwhile, effective from July 2013, the said Claim amounts also include the following items- 1) Adjustment expenses incurred by insurance companies for attending other companies losses in the case of coordinated claim services; 2) Other adjustment expenses incurred by TREIF. 2.Take-up-rate = Policy Count / Household Count. 3.The Household Count will be altered periodically by Financial Data Center,Ministry of Finance. 53 Policy Count Unit:NT$Thousand Household Count 2 Take-up rate % 1. 2013 7 2. =/ 3. VI.Taiwan Residential Earthquake 27 Statistics of Taiwan Residential Earthquake Fund Year/ Month Net Income Provision(Recovery ) for Special Reserve Accumulated Special Reserve 1. 2012 2012 11 2. 2013 3 Source:Taiwan Residential Earthquake Fund Note:1.As stipulated under Article 7 of Regualtions Governing the TREIF", effective 2012, the unearned premium reserve has been set aside by the 1/24 method according to the pure premium to which the TREIF is entitled. As the unearned premium reserve set aside in 2012 was over NT$1.1 billion, the 2012 Accumulated Special Reserve amount decreased substantially. 2.Effective from March 2013, the figures under the following headings are re-defined as below: -Provision(Recovery) for Special Reserve: the annual (or year-to-date) Special Reserve amount listed for the respective individual year. -Accumulated Special Reserve: the Special Reserve accumulated from 2003 to the end of the respective year. 54

七 我 國 與 世 界 其 他 各 國 比 較 28 2013 20 Continent Ranking Premium income Shares % VII. Comparing Taiwan with Other Countries 1 Ranking Premium income Shares % Ranking Premium income Shares % North America U.S. 1 1,263,183 27.45 1 730,002 35.52 1 533,181 20.94 Asia Japan 2 494,282 10.74 4 110,706 5.39 2 383,576 15.06 Europe U.K. 3 325,675 7.08 5 106,655 5.19 3 219,020 8.60 Asia PR China 4 280,120 6.09 3 126,820 6.17 5 153,300 6.02 Europe France 5 253,626 5.51 6 96,241 4.68 4 157,385 6.18 Europe Germany 6 247,725 5.38 2 133,063 6.48 7 114,662 4.50 Europe Italy 7 168,852 3.67 10 50,790 2.47 6 118,062 4.64 Asia South Korea 8 145,867 3.17 9 54,400 2.65 8 91,467 3.59 North America Canada 9 127,921 2.78 8 74,928 3.65 10 52,993 2.08 Europe Netherlands 10 99,432 2.16 7 75,171 3.66 21 24,261 0.95 Asia Taiwan 11 90,977 1.98 17 15,964 0.78 9 75,013 2.95 South America Brazil 12 82,744 1.80 11 38,970 1.90 13 43,774 1.72 Oceania Australia 13 78,386 1.70 13 32,667 1.59 12 45,719 1.80 Europe Spain 14 72,673 1.58 12 38,803 1.89 17 33,870 1.33 Asia India 15 65,187 1.42 22 13,218 0.64 11 51,969 2.04 Europe Switzerland 16 63,492 1.38 14 28,255 1.38 16 35,237 1.38 Africa South Africa 17 51,604 1.12 28 9,785 0.48 15 41,819 1.64 Europe Ireland 18 50,731 1.10 32 8,580 0.42 14 42,151 1.66 Europe Sweden 19 41,479 0.90 26 10,614 0.52 19 30,865 1.21 Europe Belgium 20 37,871 0.82 16 16,260 0.79 24 21,611 0.85 in the World Country Table28:Global Ranking of Top 20 Premium Income in 2013 Non-Life 4,601,169 100.00 2,054,900 100.00 2,546,269 100.00 " Swiss Re, Sigma No. 3/2014" Source: Quoted and translated from Swiss Re, Sigma No. 3/2014 1. Note: 1.Property insurance includes health and accident insurance. Unit: US$ Million Life 55 56

29 201320 Global Ranking of Top 20 Density in 2013 30 2013 20 Global Ranking of Top 20 Penetration in 2013 Density (USD ) Penetration % Ranking Country Life Non-Life Ranking Country Life Non-Life 1 Switzerland 7,800.3 4,329.0 3,471.3 1 Taiwan 18.74 15.45 3.29 2 Netherlands 5,914.1 1,443.0 4,471.1 2 South Africa 14.70 11.91 2.79 3 Denmark 5,703.5 4,005.7 1,697.8 3 Hong Kong 13.59 12.13 1.46 4 Luxembourg 5,398.9 3,114.9 2,284.0 4 Netherlands 11.64 2.84 8.80 5 Finland 5,357.7 4,345.2 1,012.5 5 South Korea 11.01 6.90 4.11 6 Hong Kong 5,159.7 4,606.9 552.8 6 Finland 10.90 8.84 2.06 7 U.K. 4,511.4 3,412.7 1,098.7 7 U.K. 10.80 8.17 2.63 8 Norway 4,420.6 2,734.2 1,686.4 8 Japan 10.26 7.96 2.30 9 Sweden 4,319.7 3,214.3 1,105.4 9 Denmark 9.53 6.69 2.84 10 U.S. 3,991.8 1,684.9 2,306.9 10 Switzerland 9.26 5.14 4.12 11 Japan 3,888.1 3,017.3 870.8 11 France 8.60 5.47 3.13 12 Taiwan 3,885.7 3,203.8 681.9 12 Bahamas 8.35 1.85 6.50 13 Ireland 3,731.4 2,871.4 860.0 13 Portugal 7.65 5.40 2.25 14 France 3,669.3 2,334.8 1,334.5 14 U.S. 7.51 3.17 4.34 15 Canada 3,644.5 1,509.8 2,134.7 15 Sweden 7.43 5.53 1.90 16 Singapore 3,539.2 2,636.6 902.6 16 Ireland 7.41 5.70 1.71 17 Australia 3,383.6 1,973.5 1,410.1 17 Italy 7.34 5.26 2.08 18 Belgium 3,181.6 1,917.1 1,264.5 18 Namibia 7.25 5.05 2.20 19 Germany 2,976.3 1,393.2 1,583.1 19 Belgium 7.01 4.22 2.79 20 South Korea 2,904.5 1,821.3 1,083.2 20 Canada 6.96 2.88 4.08 World 644.8 356.8 288.0 World 6.13 3.39 2.74 " Swiss Re, Sigma No. 3/2014" 1. Source Quoted and translated from Swiss Re, Sigma No. 3/2014. Note 1. Density: average insurance expense per capita. " Swiss Re, Sigma No. 3/2014" 1. GDP Source:Quoted and translated from Swiss Re, Sigma No. 3/2014. Note 1. Penetration: the ratio of insurance premium to GDP. 57 58

八 保 險 業 安 定 基 金 提 撥 VIII. Stabilization Fund Contribution 31 Statistics of Stabilization Fund Accumulated Contribution Year/Month Accumulated Non-Life Ins. Stabilization Fund Life Stabilization Fund Unit: NT$ Million Taiwan Guaranty Fund 2004 11,032 2,469 8,563-2005 12,898 2,753 10,145-2006 12,900 1,535 11,365-2007 14,693 1,777 12,916-2008 16,644 1,998 14,646-2009 12,051 1,569 6,142 4,340 2010-1,615 12,613 14,229 2011-1,959 14,481 16,440 2012-2,176 16,732 18,908 2013-2,482 489 2,971 2014 2,007 206 2,213 ; ; 1 1. 98. 劵 2. 99 99 3. 102.04.01163.68 Source: Non-life Stabilization Fund;Life Stabilization Fund; Taiwan Guaranty Fund Note: 1. The Taiwan Guaranty Fund is established on July, 2009, and its initial fund was contributed by the Life Stabilization Fund and the Non-life Stabilization Fund. 2.The Life Stabilization Fund and the Non-life Stabilization Fund were ordered to dissolve in 2010, and all of the residual fund of the two organizations were contributed to the Taiwan Guaranty Fund. Therefore, the amount of accumulated fund of the Taiwan Guaranty Fund after 2010 is the sum of the fund from the life insurance stabilization account and the non-life insurance stabilization account. 3. To respond accordingly to the matter of Kuo Hua life insurance auction project,the Life Guaranty Fund has paid $ 16.368 billion on April the first, 2013. 59