Unit1 1 Dialogue Sorry to Disturb You S Housekeeping Supervisor G Guest English for Housekeeping (The housekeeping supervisor wants to check on the guest in order to make sure that everything is all right. The guest has been in his room all day without leaving. It is late in the afternoon.) housekeeper 6
S (Knock! Knock! Knock! The housekeeping supervisor knocks on the guest s door with her knuckles.) Housekeeping! (The guest opens his door. He looks very tired and sleepy.) Good afternoon, sir. Sorry to disturb you. I am the housekeeping supervisor. Unit 1English for Housekeeping G What time is it? S your room cleaned, sir? G No, not really. S Is everything all right? G Yes. Thank you. S Would you like your towels changed? G No, thank you. S Very well, sir. Please call us if you need anything. housekeeping cart housekeeping 7
Pair Work H Housekeeper hand towels G Guest 2 1 Would You Like Your Towels Changed? bath towels H Would you like your changed? 1 towels 2 bath towels 3 hand towels 4 face towels 1 Yes, please. G face towels 2 No, not really.. 3 2 H Would You Like Your Room Cleaned? 1 room 2 living room Would you like your cleaned? G 3 adjoining room 4 bedroom. 1 Yes. I would. 2 No, thank you. Not right now. 5 suite 6 bathroom 8
A GUEST ROOM Unit 1English for Housekeeping What do we find in a guest room? What are some of the things that we will have to do? Every guest room has a door with a lock that we must open with our key or key card. By the entrance, you will find a light switch. By the bedside table, you will find a table lamp. Switch all the lights on, and make sure that they are working. Also, open the curtains and the window, and air out the room. table lamp key card bedside table curtains 9
robes mattress wardrobe/closet slippers In the wardrobe or closet, there are coat hangers to hang clothes on. You will also find drawers to put clothes in. There should also be a suitcase or luggage rack to put suitcases (bags or luggage) on. Above the bed there is often a painting that you will need to dust. The linen on the bed includes the mattress pad to protect the mattress, sheets to cover the mattress pad and mattress, and a pillowcase to cover the pillow. Covering the sheets will be a blanket and a bedspread. Next to the bed is a console or a bedside table with a built-in radio and remote control for the television. pillow remote control 10
sofa Unit 1English for Housekeeping There is often a small rug beside the bed. The floor will probably be covered by a wall-to-wall carpet ( fitted carpet ) that we will need to vacuum with our vacuum cleaner. There should be easy chairs in the bedroom and possibly a couch (sofa or divan) to sit on. There should also be a corner table and/or a coffee table that we will need to wipe clean. In the guest s room, we usually find three mirrors one in the bedroom above the desk, dressing table, or chest of drawers; a full-length mirror for dressing as well as a mirror in the bathroom. easy chair desk coffee table 11
TYPES OF ROOMS a studio room A studio room has a couch that can be converted into a bed. studio room a single room with a bathtub a single room with a shower a double room a twin room 12
connecting/ family rooms two adjoining rooms a triple room Unit 1English for Housekeeping Connecting or family rooms are really two bedrooms with a connecting door. Adjoining rooms are rooms that are beside each other without a connecting door. connecting room family room Adjoining room (cc by North Star Guayaquil) a suite a junior suite A junior suite is a small suit with a sitting room. (cc by Almc121) junior suite a standard suite a royal suite a deluxe suite a presidential suite (cc by Grand Velas Riviera Maya) 13
4 Words and Expressions 1. supervisor ['supqva0zq] 2. knuckle ['nkk9] 3. linen ['l0n3n] 4. cart [kart] 5. adjoining [3'dIc0n0H] (a.) 6. living room bedroom 7. suite [swit] 8. entrance ['Gntr3ns] 9. carpet ['karp0t] 10. air [Gr] (v.) 11. closet ['klaz0t] 14
Unit 1English for Housekeeping 12. rack [r$k] 13. stool [stul] 14. dust [dkst] (v.) 15. pillowcase ['p0lo`kez] 18. full-length mirror 16. bedspread ['bgd`sprgd] 17. vacuum cleaner ['v$kju3m 'klinq] 20. chest [tngst] 19. balcony ['b$lk3n0] 21. vanity table ['v$n3t0 'teb9] 22. refuse bag 23. soiled-linen bag [sc0ld 'l0n3n b$g] 24. fresh linen 15
ExerciseS Fill in the blanks with the words from the box. Tom has been in his room all day leaving. It s eight the morning. This room has a door a lock that you must open with a key card. We can find a table lamp the table. Please switch all the lights. There is a painting hanging on the wall the bed. This remote control is the television. We use a special cleanser the bathroom. This room is by a fitted carpet. There should be chairs to sit. above on with in without covered for Combine the sentences using the given words in the parentheses. Example: Each room has a door with a lock. You must open it with a key or key card. (that) In the closet there are coat hangers. I hang my clothes on the hangers. (to) You need to open the window. You need to air out the room. (and) There is a corner table or a coffee table. You will need to wipe clean. (that) 16
Complete the following sentences. I m very sorry. Unit 1English for Housekeeping If you need anything, please. There is also a luggage rack. The manager wants. This is a special cleanser. Translate the following sentences into English. 17