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票潘
7 years ago
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5 e 7 103

6 104 3

8 2 20% 10% 40%

9 11 HR 10 8 review 40% % 20% 40% 9 20% 3

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11 /3 103 focus 5

12 ICF talent management 80%20% talent identification identifytalent recruit recruit 6

13 selection interviewinterview viewinter interview interview study licenseschool knowledgesupport 10% 7

14 90%pick up 90% emotional worker interview interview personalityinterpersonal skill SOPSOP loss interpersonal skillinterview interviewsituational-based Interview Behavior-event based Interview interview target job 8

15 Behavior-event Interview STAR SituationTask Action deadline Result 9

16 STAR STAR TVBS goal 10

17 setting intellectual ability focus 60% 40%80%20% 11

18 HRDDI PAPER interview jogcareerjob love the work careerjob 15 12

19 40% 2/

20 3-6 80%20% 14

21 % Mr. Eugene TAN 15

22 sniper % 60%

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24 ABCDEEA DE 18

25 critical incidence 3 follow follow 19

26 interview London Times 5 Foreign Affairs summary YESYES never says yesyes YES 20

27 10 1,300 FBI EQ 21

28 part time What's the matter with youno matter with me. What's the matter with you 22

29 4,5002, torture 23

30 shock shock 24

31 EMBA EMBAEMBA as long as we are honest, earnest, modest, and we must be the best 25

32 the true beauty of Taiwan 40% 40% adaptabilityflexibility and creativity MBTIPDP 26

33 MBTI200 focus 27

34 MBA 28

35 target position Knowledge, Skills, Attitudes, KSAs 29

36 (Situational Interview) Critical Incident Technique intention Latham, Saari, Pursell & Campion, 1980 (Behavior-event interview) Dipboye, Wooten, & Halverson, 2004 (job-based knowledge interview) knowledge of facts procedural knowledge Kurt Levin B=f PE Behavior Person Environment 30

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41 Latham, & Saari, 1984; Klehe, & Latham, 2006 Behavior Event Interview, BEI Critical Incident TechniqueCIT 35

42 Thematic Apperception TestTAT 36

43 McClelland, 1998 STAR STAR STAR SSituation TTask AAction RResult STAR STAR STAR 37

44 S A STAR STAR 38

45 STAR - A. B. - STAR A. B. 39

46 goal-setting theory concurrent and predictive validity 40

47 Day & Carroll, P< meta analysis effect size 0.25 Taylor & Small, 2002 Latham, 1999; Weekly, 1989 McDaniel, Whetzel, Schmidt, & Maurer,

48 Pulakos & Schimtt, 1995; Huffcutt, Conway, Roth, & Klehe, Huffcutt, Weekley, Wiesner, Degroot, & Jones, 2001 future orientation past orientation follow-up questioning 42

49 professional competency

51 STAR intervew 45

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53 Day, A. L., & Carroll, S. A Situational and patterned behavior description interviews: A comparison of their validity, correlates, and perceived fairness.human Performance, 16, Dipboye, R. L., Wooten, K., & Halverson, S. K Behavioral and situational interviews. In J. C. Thomas Ed., Comprehensive Handbook of Psychological Assessment pp Hoboken, NJ: John Wiley & Sons Inc. Huffcutt, A.I., Weekley, J.A., Wiesner, W.H., Degroot, T.G. & Jones, C Comparison of situational and behavior description interview questions for higherlevel positions. Personnel Psychology, 54, Huffcutt, A. I., Conway, J. M., Roth, P. L., & Klehe, U. C The impact of job complexity and study design on situational and behavior description interview validity. International Journal of Selection and Assessment, 12, Klehe, U., & Latham, G What would you do really or ideally Constructs underlying the behavior description interview and the situational interview inpredicting typical versus maximum performance. Human Performance, 19, Latham, G.P., Saari, L.M., Pursell, E.D. & Campion, M.A The situational interview. Journal of Applied Psychology, 65, Latham, G.P., Saari, L.M Do people do what they say Further studies on the situational interview. Journal of Applied Psychology, 69, Latham, G.P. and Sue-Chan, C A meta-analysis of the situational interview: An enumerative review of reasons for its validity. Canadian Psychology, 40, McDaniel, M. A., Whetzel, D. L., Schmidt, F. L., & Maurer, S. D The validity of employment interviews: A comprehensive review and meta-analysis. Journal of Applied Psychology, 79, McClelland, David C Identifying competencies with behavioral-event interviews. Psychological Science, 95, Pulakos, E.D. & Schmitt, N Experience-based and situational interview questionsstudies of validity. Personnel Psychology, 48,

54 Robertson IT, Gratton L, Rout U.1990 The validity of situational interviews for administrative jobs. Journal of Occupational and Organizational Psychology, 65, Taylor, P. J., & Small, B Asking applicants what they would do versus what they did do: A meta-analytic comparison of situational and past behavior employment interview questions. Journal of Occupational and Organizational Psychology, 75, Weekly JA, Gier JA Reliability and validity of the situational interview for a sales position. Journal of Applied Psychology, 723,

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56 VS. (Knowledge Worker) (Emotional Worker) 50

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61 STAR Ssituation TTask 55

62 STAR AAction STAR Rresult 56

63 STAR S A STAR STAR 57

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66 (meta analysis) (effect size)

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69 63

70 ! Q & A 64

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87 WTOAPEC e 100 OSCE 101 OSCE 81

89 :30-09: :00-09:10 09:10-09: :30-09:35 09:35-10: :15-10: :30-10:45 10:45-11:00 11:00-11:15 11:15-11:50 11:50-12: :00 83

91 Southwest State University TSSCI 104 SAP HR ICF 85

92 ( ( ) 86

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94 CIP , ISBN GPN ISBN

考選論壇季刊第 3 卷第 4 期 competency 2010 2005 Robert Wood Tim Payne David McCelland 1973 2005 Robert Wood Tim Payne 邁永銳向續意卓發革越展新之談論管理務

考選論壇季刊第 3 卷第 4 期 competency 2010 2005 Robert Wood Tim Payne David McCelland 1973 2005 Robert Wood Tim Payne 邁永銳向續意卓發革越展新之談論管理務銳意革新論政職能分析導入國家考口制度之探討陳玉貞壹前言 2009 貳職能理論 David McClelland 1973 McLagan 1980 Spencer Spencer 1993 16 考選論壇季刊第 3 卷第 4 期 competency 2010 2005 Robert Wood Tim Payne David