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2017-2018 Highlights of the Singapore Hotel Management Program 单车环台菁英课程 Day 1 & Day 2 2018

1 Highlights of the Singapore Hotel Management Program 单车环台菁英课程 Day 1 & Day 新加坡酒店管理项目第一天 & 第二天家长说明会国际部学务处活动组 Activity Section DSA, Int. Dept 学生事务处活动组李冠皇 KK Lee

After 5 hours and 45 minutes of flight, we arrived at the hotel at 18:00 and everybody had a good

2 Forewords 前言 Led by Rachel Xing of DSA, three students set on their journey to Singapore Hotel Management Program on 22 nd July, After 5 hours and 45 minutes of flight, we arrived at the hotel at 18:00 and everybody had a good rest to get ready for the official course 年 7 月 22 日, 国际部学务处邢颖老师带领 3 位同学从上海浦东国际机场前往新加坡, 参加新加坡酒店管理项目经过 5 小时 45 分钟的飞行, 我们于当地时间 18:00 安全抵达入住酒店, 休息整顿, 为第二天的课程做准备

Different Types of Businesses and Attractions within the Hospitality and Tourism Industry in Singapore.

3 Introduction to Singapore s Hospitality & Tourism Industry Ⅰ 课程一 : 新加坡旅游业与酒店业概述 The course officially started on 23 rd July at SDH Institute. Lessons in the morning included three parts: 1. History and Development of SDH 2. Social Etiquette Orientation 3. Different Types of Businesses and Attractions within the Hospitality and Tourism Industry in Singapore. Since all the lessons are designed to be given in English, the teacher asked the students to read English articles out loud to test their English level and correct their pronunciation.

酒店管理学院正式开始上午的课程主要分为三个部分 : 1. SDH 学院的历史与发展 2. 社交礼仪及要求 3.

4 Introduction to Singapore s Hospitality & Tourism Industry Ⅰ 课程一 : 新加坡旅游业与酒店业概述 7 月 23 日, 课程在新加坡 SDH 酒店管理学院正式开始上午的课程主要分为三个部分 : 1. SDH 学院的历史与发展 2. 社交礼仪及要求 3. 新加坡酒店和旅游业的不同类型因所有课程为全英文授课, 老师还请同学们阅读英文文章, 对同学们的英文水平进行考察, 并纠正发音

There are 3 assignments and 1 final presentation included in this 5-day course and all of them should be

5 Group Assignments Briefing 课程二 : 小组作业说明 In the afternoon, the teacher gave the group assignments briefing to all the students. There are 3 assignments and 1 final presentation included in this 5-day course and all of them should be finished in group. Our students are teammates with students from Souzhou North America High School, Shenzhen Vanke Meisha Academy and Zhangjiagang Foreign Language School. Let s look forward to their performance!

6 Group Assignments Briefing 课程二 : 小组作业说明下午, 老师对本次课程的小组作业进行说明五天的课程中, 共包含三篇小组报告及最终成果展示, 均需以小组为单位提交我校学生分别与苏州北美高级中学万科梅沙书院及张家港外国语学校的学生组成小组, 期待他们的精彩表现!

Then, he showed us around the hotel by visiting its special restaurants, banquet halls and hotel rooms, making the students more

7 Excursion to a Five-Star Hotel 课程三 : 五星级酒店参访学习 Then, we visited Orchard Mandarin Hotel, a five-star hotel in Singapore. The manager there first introduced the hotel s history, departments, profile and characteristics. Then, he showed us around the hotel by visiting its special restaurants, banquet halls and hotel rooms, making the students more familiar with hotel s daily work and operation. 接下来, 同学们前往五星级酒店 Orchard Mandarin Hotel 进行参访学习首先, 该酒店的培训与发展经历给同学们介绍酒店历史发展及特色接着, 酒店负责人带领同学们到酒店各部门进行参观与讲解, 包括特色餐厅各类宴会厅客房等, 让同学们对于酒店的日常工作有更进一步的了解

8 Excursion to a Five-Star Hotel 课程三 : 五星级酒店参访学习

They said they would help doing chores at home, so they are looking forward to the

9 Reflection 引导反思 During the reflection at night, students said that they were impressed by the way Singapore teacher taught and their strict attitude towards grooming. They said they would help doing chores at home, so they are looking forward to the housekeeping practice very much. 在晚上的引导反思中, 学生表示, 对新加坡老师的授课方式印象深刻, 更是对于其服装礼仪的严谨态度表示佩服学生表示自己在家就会帮助父母整理家务, 对于后面的客房整理实践课程非常期待

10 Reflection 学生心得 Today is our first class in SDH. We arrived at the site of class at 9:00 in the morning. First of all, we learned about the etiquette of hotel management and some introductions and achievements in SDH. We also had assignment on the first day about hotel trend, and it would due tomorrow. Then we went to visit a five-star hotel Orchard Mandarin, understood their management pattern, history, various departments as well as the characteristics of the hotel. The hotel has its own characteristics respectively, such as Singapore's most delicious Hainan chicken rice is among them, and the hotel is also distinctive Sichuan restaurant, secondary is a Michelin restaurant. Another bar on 5 bar was the only place where you could smoke on orchard road in the early days (it's no longer allowed). I gained a lot on the first day, which made me more interested and confident to understand hospitality. 张菡彧

11 Reflection 学生心得今天是我们来新加坡的第二天我们上午了解了 SDH 的学习情况, 酒店的应该注意的礼仪和新加坡的酒店历史吃完中饭以后, 老师给我们认真的讲解了作业最后, 老师带我们参观了 Orchard Mandarin 这是一家年代久远的五星级酒店, 里面有五家餐厅, 美味的自助早餐, 酒吧, 甜点店和两家有名的餐厅老师还带我们参观了顶楼豪华的咖啡厅之后, 我们参观了两个超大的宴会厅与房间, 里面的装饰都十分的漂亮这家酒店包含了许多的特色, 比如以前是舞厅的宴会厅秦艺文今天是第一天参观了新加坡的文华酒店, 也了解了很多东西, 一个酒店要做的比别的酒店好, 不是一件简单的事情, 每个酒店之后也有自己的历史和故事每个酒店都有自己的严格的规定, 才可以做好有很多地方的人都来到这个不大的国家学习酒店管理, 今天知道了为什么, 他们对所有的细节都十分的严谨这个很值得让我们学习, 也让我知道其实无论在什么事情上, 只有严谨和认真才能做好张影

12 To be continued 未完待续

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