2016-2017 Corporate Social Responsibility Report
Contents 01 02 03 04 08 10 12 PREFACE ABOUT THIS REPORT 2016-2017 IMPORTANT ACHIEVEMENTS IN 2016-2017 CURRENT STATUS AND DEVELOPMENT 07 08 38 48 MEDICAL QUALITY AND SAFETY FIRST 2016-2017 OCCUPATIONAL SAFETY AND HEALTH 04 05 14 20 FINANCIAL PERFORMANCE CORPORATE RESPONSIBILITY POLICY AND STRATEGY 09 56 TALENT DEVELOPMENT TOSHMS OHSAS 06 32 STAKEHOLDER ENGAGEMENT 10 86 COMMUNITY ENGAGEMENT
11 13 100 Green management 112 INFORMATION SECURITY 119 APPENDIX 12 14 106 SUPPLY CHAIN MANAGEMENT 116 SDGs DMA 15 117 DMA
04 Corporate Social Responsibility Report 2016-2017 2010 2017 3 / - - 63 4 35
PREFACE 05 2010 1 1 (TQM) ISO/ IWA1:2005 ISO 15189 ISO 27001 1954
06 Corporate Social Responsibility Report 2016-2017 2010 2016 2.0 2013
PREFACE 07 2015 KPI 2010 2.0-2.0 9
08 Corporate Social Responsibility Report 2016-2017 01 ABOUT THIS REPORT 2013 2016 2017 68 +886-7-2911101 8191 t6000@kmtth.org.tw
ABOUT THIS REPORT 09 2016 2017 2016 1 1 2017 12 31 2016 2018 2016 7 (Global Reporting Initiative, GRI) 2013 4 (GRI G4) GRI (SGS Taiwan Ltd.) GRI G4 (Core) AA1000 2016 2017 2017 2016-2017 (www.kmtth.org.tw)
10 Corporate Social Responsibility Report 2016-2017 02 2016-2017 2016 IMPORTANT ACHIEVEMENTS IN 2016-2017 104 2016 104 104 105 105 105 3 4 8 9 10 104 105-11 105 105 105 HACCP 12 104-105 2016 105 SNQ
IMPORTANT ACHIEVEMENTS IN 2016-2017 2016-2017 11 2017 7 105 10 105-106 11 106 2017 106 106 12 106 106 106 SNQ 106 SNQ 2017
12 Corporate Social Responsibility Report 2016-2017 03 CURRENT STATUS AND DEVELOPMENT 2010 ROT : : : HOME H Humanity O Originality M Modesty E Enthusiasm 2009 2017 2010 2013 418 2.0 2009.11.23 2011.05.14 2012.10.07 2013.11.25 2016
CURRENT STATUS AND DEVELOPMENT 13 14.1 21.5 2017.11 65 2017.11 65 2015.1.1-2018.12.31 2018.1.1-2021.12.31 20.7 20.2 2017.11 65 2017.11 65 65 65 2017.11 2009.12 2,776,846 392,864 14.1 9.9 26,959 5,803 21.5 15.9 24,249 5,029 20.7 15.3 51,178 10,319 20.2 14.3 65 2017.11
14 Corporate Social Responsibility Report 2016-2017 04 FINANCIAL PERFORMANCE 2017 62,000 3,700 8,700 2017 3,056,271,478 414,503,386 2017 8 1 7 31 2015 2016 2017 1,287,377,967 1,212,852,338 1,212,852,338 104 22.9 25.7 112.23% 21.4 22.8 106.54% 105 25.7 23.5 29.0 25.7 112.84% 109.36% 102-105 0.35-0.68 0.93-1.55 0.09-0.14 3 400
FINANCIAL PERFORMANCE 15 1 1 12 31 2015 2016 2017 2015 2016 2017 14,060,303 11,199,215 12,113,673 2,369,370,224 2,629,523,634 3,056,271,478 294,990,386 333,914,299 414,503,386 2015 2016 2017 28,387,375 35,251,371 39,252,434 38,457,744 40,075,173 32,662,730 247,572,839 285,092,406 361,931,707 ( ) 2,483,805 2,749,875 2,969,533 859,694,230 926,770,099 998,505,622 ( ) - 50,000 50,000 87,936,637 94,895,043 104,462,507 57
16 Corporate Social Responsibility Report 2016-2017 80,000 2011 70,000 60000 2013 566,133 2014 624,832 2015 639,999 2016 683,273 2017 727,270 50,000 2012 456,357 40,000 2011 313,460 30,000 2010 139,126 20,000 10,000 0 2010 2012 2013 2014 2015 2016 2017
FINANCIAL PERFORMANCE 17 6,000 2,000 1,000 0 2011 5,000 4,000 2011 33,484 2012 42,457 2013 42,750 2014 48,297 2015 46,317 2016 45,330 2017 45,479 3,000 2010 16,799 2010 2012 2013 2014 2015 2016 2017
18 Corporate Social Responsibility Report 2016-2017 12,000 2011 10,000 8,000 2012 73,227 2013 84,579 2014 90,714 2015 92,128 2016 94,820 2017 104,641 6,000 2011 56,463 4,000 2010 23,888 2,000 0 2010 2012 2013 2014 2015 2016 2017
FINANCIAL PERFORMANCE 19
20 Corporate Social Responsibility Report 2016-2017 05 CORPORATE RESPONSIBILITY POLICY AND STRATEGY 1954 1999 5 ROT 1945 2010 1 1 418 1,704 496 1954 1957 1998 2010
CORPORATE RESPONSIBILITY POLICY AND STRATEGY 21 [ ] 1 1 35 23 2 3 2 1 3 1 8 2 38 1 12 11 2 38 41 350 2014 2020
22 Corporate Social Responsibility Report 2016-2017 1 2 3 4 5 6 7 8 9 10 11 12 38 13 14 15 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.
CORPORATE RESPONSIBILITY POLICY AND STRATEGY 23 2012 10
24 Corporate Social Responsibility Report 2016-2017 / / KPI
CORPORATE RESPONSIBILITY POLICY AND STRATEGY 25 KPI 2017
26 Corporate Social Responsibility Report 2016-2017 2016-2017 2018-2021 IORT DRG PGY
CORPORATE RESPONSIBILITY POLICY AND STRATEGY 27 65 20.2%- 21.5% 2 1 2 102 103 104 105 37 12 25 24 41 16 25 23 43 14 29 28 52 19 33 30
28 Corporate Social Responsibility Report 2016-2017 : 7 1 2 2016 1-11 (1) (2) 2016 1-3 17.98 2016 4-11 12.47 Yes No
CORPORATE RESPONSIBILITY POLICY AND STRATEGY 29
30 Corporate Social Responsibility Report 2016-2017 ROT 2016 2016 2017 2.0
CORPORATE RESPONSIBILITY POLICY AND STRATEGY 企業責任政策與策略 31
32 Corporate Social Responsibility Report 2016-2017 06 STAKEHOLDER ENGAGEMENT GRI G4 SDGs GRI G4
STAKEHOLDER ENGAGEMENT 33 11 12
34 Corporate Social Responsibility Report 2016-2017 13 15 16 14 17 GRI G4 18
STAKEHOLDER ENGAGEMENT 35 19 20 21 22 23 24 25 - - -
36 Corporate Social Responsibility Report 2016-2017 CSR 1. 2. 3. 1. 2. 3. 4. 5. 6. 1. 2. 1. 2. 3. 4. 1. 2. 3. 1. 2. 3. 1. 2. 3. 4. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. 7. 1. 2. 3. 4. 5. 6.
18 STAKEHOLDER ENGAGEMENT 37 25 20 21 24 CSR 25 17 12 13 16 22 23 19 14 11 15 1. 2. 1. 2. 3. 1. 2. 1 8 24 6 16 2 18 25 7 19 3 20 9 22 5 21 10 23 1. 2. 3. 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. 4 14 11 15 12 17 13
38 Corporate Social Responsibility Report 2016-2017 07 MEDICAL QUALITY AND SAFETY FIRST 2016 2017 HQIC 0.03% 2010 3 2016 2017 2017
MEDICAL QUALITY AND SAFETY FIRST 39 TCPI THIS 204 TCPI THIS 0 2 3 5 13 37 17 67 75 41 16 132 88 80 36 204
40 Corporate Social Responsibility Report 2016-2017 (1) (2) (3) (1) (2) 2016 12 90 2017 01 ~2017 03 2017 6 100 (1) 2016 0.08% 2017 0.05% (2) (1) (2) (3) (4) 2015 0.54% 2016 0.29% 58.6% 96.4% 54.5% 94.6% 2017 0.39%
MEDICAL QUALITY AND SAFETY FIRST 41 2016 2 2016 2017 2 2015 4 2 ( ) 100% 2016-2017 2016 PRECEDE (1) (2) (3) (1) E-learning (2) (3) 2016 2017 2017 57 2017 (1) (2) bundle (3) (1) (2) (3) 2016 2017 6.14 5.97 3.40% 2.78% 1.86% 1.90% 1.68% 1.32% 1.81% 1.47%
42 Corporate Social Responsibility Report 2016-2017 2017 5 100% 14 56.5%24 80.7% 24 100 2016-2017 98,200 24 8 11 12 13 2016 2017 51,600 46,600 24 78.5% 88.8%
MEDICAL QUALITY AND SAFETY FIRST 43 6 44 4.61 - - 7 ( HQIC) 40 - - - 8 -SDM 4 - - 445-2017 LEAN 382 4.53 922 4.33 2016 2017 1 50 4.32 - - 2 5S +5S 94 4.53 82 4.37 3 RCA 34 4.69 - - 1 RCA 34 4.69 - - 2 3 Shared Decision Making (Shared Decision Making, SDM) 78 4.61 151 4.33 72 4.44 205 4.45 4 80 4.46 - - 4 TRM 71 4.42 - - 5 11 4.75 - - 6 1( ) 47 4.48 - - 5 49 4.61 395 4.28 7 2( HFMEA & LEAN ) 40 4.49 - -
44 Corporate Social Responsibility Report 2016-2017 8 9 - - LEAN - - 77 4.47 - - 25 4.53 10 - - - 63 4.41 11 - - 70 4.37 12 - HFMEA - - 60 4.44 2016 2017 362 4.56 651 4.43 7 SAC 1 2 RCA 2016-2017 8 5 7 HQIC HQIC 17 45,000 SDM 6 HQIC 2017 9-10 SDM SDM
MEDICAL QUALITY AND SAFETY FIRST 45 (SDM) 106 (SDM) 2014 2017 8 100% 1 1 1 80% 60% 40% 20% 0% 2014 1 2014 2 2015 1 2015 2 2016 1 2016 2 2017 1 2017 2 88
46 Corporate Social Responsibility Report 2016-2017 2017 12 2016 9 16 14 12 12 12 14 11 11 15 15 10 8 2017 3 6 8 6 4 2 4 3 5 2017 03 04 05 06 07 08 09 10 11 12
MEDICAL QUALITY AND SAFETY FIRST 47
48 Corporate Social Responsibility Report 2016-2017 08 OCCUPATIONAL SAFETY AND HEALTH 105 HQIC 106 SNQ 1. 25 2. 174 3. 5 2 4. 145 5.
OCCUPATIONAL SAFETY AND HEALTH 49 1. 1. 1. 1. 2. 4 5 2. 37 2. 2. 500W 3. 3. 3. QR code 3. 36 4. 2 (1) (2) ECRS (3)
50 Corporate Social Responsibility Report 2016-2017 RO CO2 Line
OCCUPATIONAL SAFETY AND HEALTH 51 2014-2017 51 - -2-0005 64% 3% 3% 3% 3% 3% 3% 10% 2% 2014-2017 6 2014-2017 9 28% 5% 21% 2017 28% 14% 4% 2014-2017 2014 3 2014 4 2015 2 2015 5 2016 0 2017 1 2016 0 2017 0
52 Corporate Social Responsibility Report 2016-2017 1. 2. 110 1. 2. 3. 1. 2. 3. 4. P D 1. 2. 110 3. 4. - -2-0005 A C PDCA 1. 2017 0 10 2. HVA 10 0-2 37 HICS
OCCUPATIONAL SAFETY AND HEALTH 53 3. 565 3 12000 72.4 1. 2. 3. 1. 7 2. (GSM) 225 41 0-2 1 2 HICS 0 HICS 8911
54 Corporate Social Responsibility Report 2016-2017 1 2016.02.06 2016.02.06 1. 2. 3. 4. 5. 2 2017.02.04 2017.02.21 1. 2. 3. 4. 5. 2016 9 21 921 2017 10 27 106 14 12 10 8 8 12 12 6 4 2 2015 2016 2017
OCCUPATIONAL SAFETY AND HEALTH 55
56 Corporate Social Responsibility Report 2016-2017 09 TALENT DEVELOPMENT 2016 ( 14%) 3%~5%560~3,300 76.44% 75.5% 71.43% 77.78% 19% 98%2017 8 2016 2017 2017 OHSAS 18001 TOSHMS 2017 17%~24%
TALENT DEVELOPMENT 57 943 159 (16.9%) 784 (83.1%) 34 6.9 561 59.5% 506 53.7% 38 172 18.1% 81.9% 28 123 18.5% 81.5% 943 50.5% 22.3% 16% 11.2% 250 200 150 100 50 0 112 6 20-25 224 25 193 45 150 41 64 18 27 12 10 3 26-30 31-35 36-40 41-45 46-50 51-55 56-60 60 4 6 0 3 94.9% 90% 81.1% 78.5% 78% 69.2% 76.9% 40% 0% 5.1% 12.5% 10% 26.4% 18.9% 25.2% 21.5% 20.3% 22% 8.7% 30.8% 4.1% 23.1% 1.4% 60% 1.1% 100% 0.3% 80 26 75.5% 24.5% 13 463 2.7% 97.3% 159 784 16.9% 83.1% 1 10 60 634 76 3-2 7 115 24 11 100% 90.9% 89.6% 84.6% 76% 21.4% - 18.2% 10.4% 15.4% 24% 78.6% 0.1% 1.2% 7.1% 79.4% 10.6% 1.5%
58 Corporate Social Responsibility Report 2016-2017 150 17.4% 9 11.1% 159 16.9% 2016 109 56% 44% 56% 44% 712 82.6% 72 88.9% 784 83.1% 2016 862 91.4% 81 8.6% 943-375 62 437 46.3% 409 97 506 53.7% 784 159 943 20~25 31 55.4% 2 40.0% 33 26~30 14 25.0% 2 40.0% 16 31~35 8 14.3% - 0.0% 8 36~40 3 5.4% - 0.0% 3 51~55-0.0% 1 20.0% 1 20~25 24 54.5% 1 25.0% 25 26~30 9 20.5% 1 25.0% 10 31~35 6 13.6% 1 25.0% 7 36~40 2 4.5% - 0.0% 2 41~45 1 2.3% 1 25.0% 2 46~50 1 2.3% - 0.0% 1 51~55 1 2.3% - 0.0% 1
TALENT DEVELOPMENT 59 55.6% 44.4%2016 2017 98 40.8% 59.2% 40% 56% 5 56 55.6% 56% 60% 46.2% 53.8%2017 2016 4 44.4% 2017 44 44% 20~25 21 61.8% 2 33.3% 23 44% 26~30 3 8.8% 4 66.7% 7 31~35 8 23.5% - 0.0% 8 36~40 1 2.9% - 0.0% 1 41~45 1 2.9% - 0.0% 1 20~25 25 49.0% - 0% 25 40.8% 6 34 46.2% 40% 26~30 13 25.5% 1 14% 14 31~35 6 11.8% 2 29% 8 36~40 6 11.8% 2 29% 8 41~45-0.0% 1 14% 1 2017 7 51 53.8% 60% 46~50 1 2.0% - 0% 1 59.2% 61 0 0.0% 1 14% 1
60 Corporate Social Responsibility Report 2016-2017 2016 2017 194 50% 11 86 18.2% 51.5% 51.5% 48.5% 40.7% 59.3% 2016-2017 16 59.3% 81 48.5% 20~25 23 26.7% 1 9.1% 24 50% 26~30 36 41.9% 5 45.5% 41 31~35 17 19.8% 3 27.3% 20 36~40 9 10.5% 0 0.0% 9 41~45 1 1.2% 2 18.2% 3 20~25 18 22.2% 0 0.0% 18 26~30 23 28.4% 6 37.5% 29 31~35 15 18.5% 4 25.0% 19 36~40 9 11.1% 1 6.3% 10 41~45 5 6.2% 1 6.3% 6 2016-2017 917 2016-2017 20~25 52 5.7% 4 0.4% 56 46~50 7 8.6% 2 12.5% 9 51~55 3 3.7% 2 12.5% 5 61 1 1.2% 0 0.0% 1 26~30 17 1.9% 6 0.7% 23 31~35 16 1.7% 0 0.0% 16
TALENT DEVELOPMENT 61 36~40 4 0.4% 0 0.0% 4 41~45 1 0.1% 0 0.0% 1 51~55 0 0.0% 1 0.1% 1 2016-2017 20~25 23 2.5% 1 0.1% 24 26~30 36 3.9% 5 0.5% 41 90 9.8% 11 1.2% 101 31~35 17 1.9% 3 0.3% 20 20~25 49 5.3% 1 0.1% 25 36~40 9 1.0% 0 0.0% 9 41~45 1 0.1% 2 0.2% 3 26~30 22 2.4% 2 0.2% 10 86 9.4% 11 1.2% 97 31~35 12 1.3% 3 0.3% 7 20~25 18 22.2% 0 0.0% 18 36~40 8 0.9% 2 0.2% 2 41~45 1 0.1% 2 0.2% 2 46~50 2 0.2% 0 0.0% 1 26~30 23 28.4% 6 37.5% 29 31~35 15 18.5% 4 25.0% 19 36~40 9 11.1% 1 6.3% 10 41~45 5 6.2% 1 6.3% 6 51~55 1 0.1% 0 0.0% 1 46~50 7 8.6% 2 12.5% 9 61 0 0.0% 1 0.1% 0 51~55 3 3.7% 2 12.5% 5 61 1 1.2% 0 0.0% 1 95 10.4% 11 1.2% 106 81 8.8% 16 1.7% 97 185-22 - 207 167-27 - 194
62 Corporate Social Responsibility Report 2016-2017 2018 1 3%~5% 560~3,300 2016 1.12 2017 1.06 2016 1.12 2017 1.06 1 : 1.24 1 : 1.24 1 : 1.21 1 : 1.22 1 : 0.82 1 : 0.87 1 : 0.83 1 : 0.89 1 : 0.97 1 : 0.94 1 : 0.93 1 : 0.93 2016 2017 1 : 1.06 1 : 1.17 1 : 1.05 1 : 1.24 1 : 1.07 1 : 1.07 1 : 1.01 1 : 1.01 1 : 0.93 1 : 0.94 1 : 0.94 1 : 0.93
TALENT DEVELOPMENT 63 1. 9 4,300~15,000 2. 3,500~9,500 3. 2,300~100,000 530~3,500 4. 2,400~9,000 5. 15% 19% 98% 2017 8 17%~24% 76.44% 75.5% 71.43% 77.78% 2013 10 3 15.5% 5.4% 2016 1 14%29.4% 17.9% 2017 8 17%~24%
64 Corporate Social Responsibility Report 2016-2017 1. 2. ISO 180 6 4 98.98% 20,000 105 808 808 100% 144 81.82% 32 18.18% 176 399 97.32% 11 2.68% 410 105 81.40% 24 18.60% 129 24 25.81% 69 74.19% 93 672 83.17% 136 16.83% 808
TALENT DEVELOPMENT 65 1% 2007 12 106 55.2% 2014 2017 15 106 48 55.2% 106 39 44.8% 46 54.8% 38 45.2% 105 105 48-89381 48-89062 8932 8933 8932 8933 44 40 8972 8191 40 90.9% 4 9.1% ( )
66 Corporate Social Responsibility Report 2016-2017 2014 2017 38 2014 2017 174 8,768 2016 2017 2014 2016 66.28% 3.67
TALENT DEVELOPMENT 67 (2) (3) (4) 2015 2016 3.63% 3.7% 3.84% 3.78% 3.48% 3.44% 3.53% 3.61% 3.7% 3.68% 3.76% 3.76% 3.68% 3.71% 6 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 2015 8 104 70% 60% 10% 2016 10 (1)
68 Corporate Social Responsibility Report 2016-2017 2016 110 2017 29 100% 13 6 1 5 4.24 4.30 4.26 4.28 4.14 4.26 23 2 3 4.23 6 6 3.8 3.9 4.0 4.1 4.2 4.3 4.4 4.5 2 4 2014-2017
TALENT DEVELOPMENT 69 23 27 27 80 E-learning 13 6 3 6
70 Corporate Social Responsibility Report 2016-2017 2016-2017 2016 81 73 2017 66 65 80 70 60 50 40 30 20 10 0 71 2016 22 77 2017 24 6000 5,000 4,000 3,000 2,000 1,000 0 5,725 1,600 2016 5,080 1,556 2017 2016 81 78 2017 80 86 450 400 350 300 250 200 150 100 50 0 11 2016 411 13 2017 439 35,000 30,000 25,000 20,000 15,000 10,000 5,000 0 32,076 894 2016 37,565 1,035 2017 100 112 114 10,000 2016 54 59 2017 67 87 9,878 80 60 8,000 6,000 6,646 40 20 26 28 4,000 2,000 1,404 1,877 0 2016 2017 0 2016 2017
TALENT DEVELOPMENT 71 2016 35 56 2017 68 68 8 7 6 5 4 3 2 1 0 8 2016 1 8 2017 1 500 400 300 200 100 0 280 56 2016 547 68 2017 160 140 120 100 80 60 40 20 0 30 2016 157 31 2017 169 8,000 6,000 4,000 2,000 0 2016 50 51 2017 53 54 9,135 8,074 1,515 1,648 2016 2017 700 600 500 400 300 200 100 0 146 2016 703 157 2017 747 60,000 50,000 40,000 30,000 20,000 10,000 0 2016 301 317 2017 334 359 58,202 48,452 9,817 10,186 2016 2017
72 Corporate Social Responsibility Report 2016-2017 2016 39 8 2016-2017 525 203 51 353 186 41 321 125 369 429.28
TALENT DEVELOPMENT 73 104 105 106 1 8,956 9,068 8,286 8,973 13,503-2 2,850 2,761 2,765 3,008 3,335-3 750 123 750 984 750-4 5 8,500 3,434 6,000 5,130 4,443-21,056 15,386 17,801 18,096 22,032 - / 0.5
74 Corporate Social Responsibility Report 2016-2017 104 105 106 2011 2016 2017 476 2016 2017 25 910 2016 2017 1,536 658 2017 691 22,452 22,609 26,136 29,660 32,315 1,505 2,145 1,718 2,223 2,256 1,667 1,231 856 1,426 1,530 242 198 3,000 650 1 115 302 213 2 1 2 84 84 38 38-104 105 106 104 105 0 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000 30,000,000 35,000,000
TALENT DEVELOPMENT 75 40 40 39 CEA 8 40 sgot 2 65 65 2016-2017 307 B MMR 10-12 2016-2017 100% 2016 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 2017 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
76 Corporate Social Responsibility Report 2016-2017 1. 2. 3. BMI TG X 2014 11.88% - 9.34% 9.89% 5.20% 0.77% 2.68% 1.14% 2015 10.94% 9.98% 7.33% 8.27% 4.46% 0.47% 0.78% 0.47% 2016 13.79% 14.93% 11.81% 11.72% 8.10% 0.69% 1.38% 0.00% 2017 13.61% 10.65% 9.76% 7.69% 0.62% 0.30% 0.30% 0.89% 16% 8% 7.23% 14% 12% 10% 8% 6% 4% 4.74% 6% 4% 2% 0% 2% 0% 2014 2015 2016 2017 2014 2015 1.23% 2016 0.19% 2016 0.65% 2017 0.30% 2017 2014-2017 2014-2017
TALENT DEVELOPMENT 77 2016 2017 26% 24% 22% 20% 18% 20% 23.08% 100% 76.2% 23.8% 20% 164% 2017 2017 2016 90% 93.4% 103.8% X2 P 1 80% 80.2% 100.3% 38 28.9% 47.4% 23.7% 2 16% 24% 60% 8.444 0.015 20% 100.7% 503.7% 80% 98.1% 122.6% 63 23.8% 76.2% 80 0% 100% X2 P 21.28 <0.001
78 Corporate Social Responsibility Report 2016-2017 2016 2017 a. 123 17 140 124 14 138 2016 49 49 0 0 2017 33 33 0 0 b. 40 0 40 33 0 33 c. 32 0 32 32 0 32 d. 25 0 25 28 0 28 24 3,177 2016-2017 32 10 171 2016 2017 73 53 e1. = e2. = 78% 0% 78% 91% 0% 91% 78% 0% 78% 88% 0% 88%
TALENT DEVELOPMENT 79 35,800 2 80 / / 12,508,923 15,854,915 104 105 10,100,499 13,805,744 2016 162 940,959 80 348,000 2017 49 255,912 16 76,000 1. 162 160 1,020,651 156 161 1,600 1,400 158 156 154 152 959,836 152 941,643 1,200 1,000 980 960 150 148 940 920 146 105 105 106 900 105-106
80 Corporate Social Responsibility Report 2016-2017 6% PDCA 2017 12 OHSAS 18001 TOSHMS 2. 1. 2. B C
TALENT DEVELOPMENT 81 30 25 20 15 10 5 0 15 13 3 2017 34 1877 4 27 14 5 2 14 11 1 20 21 10 3 15 18 13 3 4 2011 2012 2013 2014 2015 2016 2017 2011-2017 27 12 3 FR SR FSI 2015 4.86(0.54) 53.53(2.7) 0.51(0.04) 0.5977% 2016 2.81(0.56) 85.49(9.00) 0.49(0.07) 0.3558% 2017 2.95(0.59) 81.48(25.98) 0.49(0.12) 0.4062% 2016 (1.01) (36) (0.19) - 1 2 3 (FR) 106 4 (SR) 106 5 (FSI) (FR SR) 1000 6 2015 195 + 1046 + 53 849 *2015 255 7 2016 180 + 647 + 25 884 *2016 248 8 2017 263 + 661 + 26 943 *2017 248 2015-2017 3 2.72 2.76 2.14 2.47 2.48 2 1 0 1.69 1.95 2011 2012 2013 2014 2015 2016 2017
82 Corporate Social Responsibility Report 2016-2017 ( ) 2017-08 4/7 R intubation( ) 2017-09 4/18 2017-10 5/9 2AI CVP 2017-11 5/12 8C 2017-07 2017/7/13 57 2017-08 2017/9/4 9A 4 2017-09 2017/9/12 30 2017-10 2017/9/25 6AB 30
TALENT DEVELOPMENT 83 CVP 20160531 2AI Amp Amp 1. Amp 2. 3. 4. 1.2016/5/20 CVP 3 2.2016/6/5 CVP 5CC 1.2017/1/12 6C 2.2017/1/22 8A 1. 100 *55 =5,500 1.2017/1/18 & 6C 2.2017/2/1 set + = 2. 2AI
84 Corporate Social Responsibility Report 2016-2017 P 2016 FR4.86% SR 53.53% FSI 0.51 D PDCA
TALENT DEVELOPMENT 85 SWOT 2017 C 1. 1.25 0.5 2. FR 4.33 1.10 74.6% 3. SR 55.83 33.12 40.7% A HPH TOSHMS OHSAS 2017 1,878 26 ; 19 130 71 11 TOSHMS(CNS15506) OHSAS 18001 2007
86 Corporate Social Responsibility Report 2016-2017 10 COMMUNITY ENGAGEMENT 2,406 902 $6,990,486 313 2016 2016 2017 773 21,645 2016 2017 753 23,133 2017 2016 2017 446 22,074
COMMUNITY ENGAGEMENT 87 2014 2015 2016 2017 374 377 323 285 263 230 229 181 5 1 1-237 250 228 235 280 186 205 190 465 425 432 434 10 8 12 5 - - - 1 43 35 12 12 1 3 2 1 - - - - 421 291 267 225
88 Corporate Social Responsibility Report 2016-2017 1,240 1,230 1,220 1,210 1,200 1,190 1,180 1,170 1,160 1,150 1,140 1,222 2014 1,200 2015 1,231 2016 1,175 2017 2,406 902 $6,990,486 600 500 485 488 430 400 400 350 300 250 200 150 363 330 354 358 300 200 182 201 200 178 195 317 164 100 50 0 57 54 15 26 29 37 37 49 22 5 0 13 7 13 4 20 2014 2015 2016 2017 100 0 64 14 2014 2015 2016 2017
COMMUNITY ENGAGEMENT 89 2014-2017 $85,452 $758,105 $35,330 $211,173 $561,182 $1,031 2014 $1,738,017 0 500 1,000 1,500 2,000 2,500 3,000 $232,239 $1,276,779 $75,159 $154,239 $486,191 $34,780 $2,225,638 2015 0 500 1,000 1,500 2,000 2,500 3,000 $113,527 $1,237,642 $166,207 $855,519 $34,780 2016 $2,407,675 0 500 1,000 1,500 2,000 2,500 3,000 2017 $43,546 $513,035 $326,483 $293,310 $1,123,097 $24,200 $2,323,671 0 500 1,000 1,500 2,000 2,500 3,000
90 Corporate Social Responsibility Report 2016-2017 2014 2015 2016 2017 1 225 235 241 257 161 11 2 213 212 276 272 2016 2017 3 203 221 297 300 4 232 226 321 293 155 161 39,845 40,265.5 5 248 236 251 305 6 230 265 321 317 7 225 253 251 292 8 210 236 272 329 9 231 222 259 294 10 218 215 262 248 11 233 193 277 260 12 231 188 302 291 2017
COMMUNITY ENGAGEMENT 91 9 5 9 13 2016 324 27 2017 488 29 2016-2017 313 2016 2017 27 45 45 72 2016-2017 2016 2017 2015-2017
92 Corporate Social Responsibility Report 2016-2017 12 2016 85 2,506 13 39 2017 68 2,004 39 49 2016-2017 4 ( ) 2014 200 90% 2016
COMMUNITY ENGAGEMENT 93 100% 2016 2017 753 23,133 2016 2017 2016 2017 12 35 47 98 152 98 89 93 187 191 196 348 23 17 20 40 147 320 226 340 373 0 50 100 150 200 250 300 350 400 0 100 200 300 400 2016-2017 2016-2017 136 411 547 2,577 2,879 5,586 1,941 2,505 4,518 5,384 5,610 11,196 1,563 980 1,845 4,408 2,543 8,304 6,033 10,149 10,441 0 2,000 4,000 6,000 8,000 10,000 12,000 0 2,000 4,000 8,000 10,000 12,000 2016-2017 2016-2017
94 Corporate Social Responsibility Report 2016-2017 2014-2017 16 127 ( ) 2015 2016 2016 3,112 2,242 2,133 1,560 2017 4,572 4,066 3,083 1,306 2016 2017 2016 2017 2016 2017 124 9,047 152 12,522 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0 4,572 4,066 3,112 3,083 2,242 2,133 1,560 1,306 2016-2017 2016-2017
COMMUNITY ENGAGEMENT 95 10 2016 13 1,065 2017 6 6,000 2017 14 1,790 YES NO 2015 2016 2017 1,372,821 15,636,145 3,296,004 3
96 Corporate Social Responsibility Report 2016-2017 2016 570 114 2017 835 172 2016 4,995 1,356 2017 6,517 1,376 2 2016 90 2017
COMMUNITY ENGAGEMENT 97 2016 1,045 134 2016 2 2017 1,094 217 2017 14 30 19.4% 20% 2016 8 2017 1 65 6 13.53% 3 13.66% 38 6 20% 2.0 ABC A B C 1.0 8 17 2002 2011 2015 364,745 310,582 54,163 13,541 12,047 11,033 1,014 254 254
98 Corporate Social Responsibility Report 2016-2017 9 2015 2017 8 2 30 2017-20 2016 8 300 18 2.0
COMMUNITY ENGAGEMENT 99
100 Corporate Social Responsibility Report 2016-2017 11 GREEN MANAGEMENT 5% 3% 5% 5% 2% 55% 10% 2016 ( ) 15% 2018 ISO 50001 2 5 2017 2016 2017 1.C 20 2016 8 1 1 3~5% 2. TR1 1. LED 70W 15W LED 2. 20 3. T8 T5 100 4. TR2 5. 6. 900,000 800,000 700,000 600,000 500,000 400,000 1 2 3 4 5 6 7 8 9 10 11 12 2014 2015 2016 2017 7,305,600 7,477,000 7,780,400 7,844,000 2014-2017
GREEN MANAGEMENT 101 3,000,000 2014-2017 2,500,000 2,000,000 1,500,000 2014 22,487,805 1,000,000 2015 21,444,548 500,000 2016 20,090,012 2017 19,881,487 0 1 2 3 4 5 6 7 8 9 10 11 12 250,000 2014-2017 200,000 150,000 2014 2,149,432 100,000 2015 2,023,729 50,000 2016 2,171,315 2017 2,260,975 0 1 2 3 4 5 6 7 8 9 10 11 12
102 Corporate Social Responsibility Report 2016-2017 102 2016 2017 2016 2017 2014 TR1 (73) 1. 189 5,305,112.96 3,858,554.88 2. 2015 TR3 (73) 245 104,502.53 104,502.53-1,446,958.08 3. 2017 TR2 (73) 4. 280 24,618.38 24,618.38 67,430,205.95 67,981,406.54 20 TR2 1984 8 896,818.97 879,658.95 31 24 LED T8 (38W) LED T8 (18W) B1F~2F HFMEA HFMEA (Risk PriorityNumber, RPN) 50% 35 1 3~5% RO RO RO B2F 2/3RO (1) 10% 2 (2) 10% 3
GREEN MANAGEMENT 103 GPS GPS 10 1 B2F
104 Corporate Social Responsibility Report 2016-2017 e ADR (PACS) X (kg) 2016 2017 82,589.1 91,620.0 392,040.0 392,040.0 25,250.0 27,300.0 12,779.6 12,975.6 10,106.2 9,599.7 75,530.0 79,620.0 1,190.0 955.0 93.0 17.3 15.5 58.8 51.5 63.5
GREEN MANAGEMENT 105 2016 2017 150,000 125,000 125,021.8 130,589.9 12,000 10,000 101,06.5 9,599 30,000 25,000 25,250 27,300 100,000 8,000 20,000 75,000 6,000 15,000 50,000 4,000 10,000 25,000 2,000 5,000 0 2016 2017 0 2016 2017 0 2016 2017 15,000 12,000 12,779 12,975 18,000 16,000 14,000 15,840 16,046 9,000 12,000 10,000 6,000 8,000 6,000 3,000 0 2016 2017 4,000 2,000 0 2016 2017
106 Corporate Social Responsibility Report 2016-2017 12 SUPPLY CHAIN MANAGEMENT X 3 / 24
SUPPLY CHAIN MANAGEMENT 107 V - V V TB V 1 V 1 V 5 V 2 2014-2017 V V 263 9.5% V V V V 168 8.3% 29 1.40% 167 59.0% V V - - V BLS - V 272 21.8%
108 Corporate Social Responsibility Report 2016-2017 30 2017 A B 56.18% 600 500 400 300 200 100 0 2016 2017 519 518 493 327 387 352 180 152 BLS ( ) BLS
SUPPLY CHAIN MANAGEMENT 109 QSD GMP Lead Time 1. 2. 9 11 3.
110 Corporate Social Responsibility Report 2016-2017 2016 2017 32.6% 39.1% / 64.6% 2016 2.8% 56.2% 2017 4.7% 30.8% 39.3% 2014 2015 2016 1.7% 2017 12 25 67.5% 57.2% 3.5% 15 17
SUPPLY CHAIN MANAGEMENT 111 1. 2. 3. 4. T5 T8 5. 6. 2016 450 2017 460
112 Corporate Social Responsibility Report 2016-2017 13 INFORMATION SECURITY 15 2012 ISO 27001 (ISMS) 2 16 26 72 ISO27001 2013.08.07 2014.07.31 2015.07.31 2016.07.14 2017.08.15 2013.09.04-2016.09.03 2016.09.04-2019.09.03
INFORMATION SECURITY 113 (EIS) 2016.12.01 QC HIS & HIS
114 Corporate Social Responsibility Report 2016-2017 1 1 2016 HICS 2016-2017 22 1. 2016.06.01 2. 2016.10.31 36 27 -EMR 2016.05.02 2014.07.09 2015.07.09 2016.05.03 2017.06.02 2014-2017 ISO27001 18 27 18
INFORMATION SECURITY 115 2016 2017 1 2 3 4 5
116 Corporate Social Responsibility Report 2016-2017 14 SDGs 8 9 (SDGs) 10 1 11 2 12 3 13 4 14 5 15 6 16 7 17
DMA 117 15 DMA 104.07 105.07 106.07 350 309 319 50,500 54,502 60,000 7,600 8,072 9,000 3,950 3,610 4,000 2.08 2.16 2.4 1. 2.37 2. 3% 3. 2% 4. 2.4 14-19 KPI 100% 20-31 14-19 >5% - >3000 +4 1. 2. >3 30 86-99 WHO-HPH 2016-2017 10-11
118 Corporate Social Responsibility Report 2016-2017 1. 2. 100-105 1. 1.5% 2. >3 2 56-85 1. 2. SNQ SNQ HQIC IPSG 38-47 1. 2. SDM RCA PDCA 1. 2. 1. >50 2. >3 20-31 =0 112-115
APPENDIX 119 APPENDIX G4-1 04-07 G4-3 12-13 G4-4 12-13 G4-5 12-13 G4-6 12-13 G4-7 12-13 G4-8 12-13 G4-9 G4-10 56-85 14-19 56-85 G4-11 56-85 G4-12 106-111 G4-13 G4-14 12-13 106-111 38-47 100-105 G4-15 - G4-16 56-85
120 Corporate Social Responsibility Report 2016-2017 G4-17 a. b. 2016-2017 08-09 - G4-18 a. 32-37 b. 32-37 G4-19 32-37 G4-20 32-37 G4-21 32-37 G4-22 - G4-23 - G4-24 32-37 G4-25 32-37 G4-26 32-37 G4-27 32-37 G4-28 08-09 G4-29 08-09 G4-30 08-09 G4-31 08-09
APPENDIX 121 a. 08-09 G4-32 b. GRI GRI - c. 08-09 a. 08-09 G4-33 b. 08-09 c. 08-09 d. 20-31 G4-34 20-31 G4-56 56-85 DMA G4-DMA DMA DMA 117-118 G4-EC1 14-19 G4-EC2 100-105 G4-EC3 56-85 G4-EC4 14-19 G4-DMA DMA DMA 117-118 G4-EC5 56-85
122 Corporate Social Responsibility Report 2016-2017 G4-EC6 56-85 G4-DMA DMA DMA 117-118 G4-EC7 86-99 G4-EC9 106-111 G4-DMA DMA DMA 117-118 G4-EN3 100-105 G4-EN6 100-105 G4-DMA DMA DMA 117-118 G4-EN23 100-105 G4-EN24 - G4-EN27 106-111 G4-EN29 - G4-EN31 100-105 106-111 G4-EN32 106-111 G4-EN33 106-111 G4-EN34 -
APPENDIX 123 G4-DMA DMA DMA 117-118 G4-LA1 56-85 G4-LA2 56-85 G4-LA3 56-85 G4-DMA DMA DMA 117-118 G4-LA4 - G4-LA5 48-55 G4-LA6 56-85 G4-LA7 56-85 G4-LA9 56-85 G4-LA10 56-85 G4-LA11 56-85 G4-LA12 56-85
124 Corporate Social Responsibility Report 2016-2017 G4-LA13 56-85 G4-LA14 106-111 G4-LA15 106-111 G4-LA16 56-85 G4-HR2 56-85 G4-HR3 - G4-HR4 - G4-HR5 - G4-HR6 - G4-HR7 106-111 G4-HR8 -
APPENDIX 125 G4-HR9 0% - G4-HR10 0% - G4-HR11 - G4-HR12 - G4-SO1 86-99 G4-SO5 - G4-SO6 - G4-SO7 - G4-SO9 106-111 G4-SO11 -
126 Corporate Social Responsibility Report 2016-2017 G4-DMA DMA DMA 117-118 G4-PR1 38-47 112-115 G4-PR2 38-47 G4-PR3 38-47 G4-PR4 38-47 G4-PR5 38-47 G4-PR6 38-47 G4-PR7 ( ) 38-47 G4-DMA DMA DMA 117-118 G4-PR8 112-115 G4-DMA DMA DMA 117-118 G4-PR9 2016 5 2017 5 38-47
APPENDIX 127
2016 2017 68 07-2911101 www.kmtth.org.tw 2018 06