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壤周娄
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1 Professional Accounting Education Provided by Academy of Professional Accounting (APA) ACCA F1 习题详解 Accountant in business (AB) 企业中的会计师第十讲 ACCA Lecturer: Tom Liu ACCAspace 中国 ACCA 特许公认会计师教育平台 Copyright ACCAspace.com

2 Part F Management Topics Texts Quantity Writers on management Fayol's five function of management Mintzberg's nine managerial roles Leadership style Adair's action-centred leadership model Communication patterns Total 13 2

3 Writers on management Which of the following writers is not a member of the school of management thought to which the others belong? A FW Taylor B Elton Mayo C Abraham Maslow D Frederick Herzberg FW Taylor 泰勒是科学管理理论 (scientific management) 的创始人 Elton( 梅奥 ) Maslow( 马斯洛 ) Herzberg( 亨兹伯格 ) 共同建立了人际关系理论体系 A 3

4 Fayol's five function of management Which of the following is not one of Fayol's five functions of management? A Planning B Organising C Motivating D Commanding 法约尔管理五大职能理论里的五大职能是 : Planning Organising Commanding Co-ordinating Controlling C 4

5 Mintzberg's nine managerial roles Which of the following is an 'interpersonal' role of management, in Mintzberg's classification of nine managerial roles? A Spokesperson B Figurehead C Negotiator D Resource allocator 明兹伯格的九大管理角色理论中的九大角色是 :( 明明是十个!) 人际关系角色 :Figurehead 代表人物 Leader 领导人 Liaison 联络人信息角色 :Monitor 监督者 Spokesperson 发言人 Disseminator 传播者决策角色 :Entrepreneur 企业家 Disturbance handle 骚乱应对者 Resource allocator 资源分配者 Negotiator 谈判者 B 5

6 Leadership style Which of the following leadership styles gives the most discretion or decision-making power to subordinates? A Autocratic B Consultative C Democratic D Persuasive Tells (autocratic) 领导说了算 Sells (persuasive) 请你听领导的 Consults 我想听听你的看法 ( 然而还是我决定 ) Joins (democratic) 我们大家一起来商量商量 C 6

7 Adair's action-centred leadership model Which leadership approach sees the leadership process in a context made up of three interrelated variables: task needs, the individual needs of group members and the needs of the group as a whole? A Action-centred leadership B Contingency theory C The managerial grid D Dispersed leadership A 7

8 Communication patterns Jared is the leader of a virtual team which stays in contact via . Team members send all messages to Jared, who forwards them to the rest of the network. Which communication pattern is reflected in this situation? A The circle B The 'Y' C The wheel D The all-channel The Circle 绕一个圈 The Y 几个人通知一个人, 这个人传话给下一个人, 下一个人再传话给下下个人 The Wheel 有一个核心的人 The all-channel, 所有人都可以互相沟通 C 8

9 Part F Management Topics Texts Quantity Belbin Team roles Tuckman's Group Team Development Maslow s hierarchy of needs theory Vroom s expectancy theory Total 9 9

10 Belbin Team Roles Team-member Tom is one of those people who is dynamic and thrives on pressure. He tends to be the one who challenges and pushes other team members, sometimes annoying or upsetting them but also getting the team past difficult periods. Which of Belbin's team roles does Tom exercise? A Plant B Co-ordinator (chair) C Implementer D Shaper Plant: Solves difficult problems Co-ordinator (chairman): Clarifies goals, promotes decision-making, delegates well Implementer (company worker): Turns ideas into practical actions Shaper: Has the drive and courage to overcome obstacles D 10

11 Tuckman's Group Team Development At the Soli-Darretty Bros factory, a project team has been put together by management. The team are engaged in debating how they are going to approach the task, and who is going to do what. Some of their first ideas have not worked out but they are starting to put forward some really innovative ideas: they get quite excited in brainstorming sessions, and are uninhibited in putting forward their views and suggestions. Factions are emerging, not only around different ideas, but around two dominating individuals who always seem to disagree. At what stage of Tuckman's group development model is this team? A Forming B Storming C Norming Forming: 刚刚建立, 大家互相认识, 目标不明确, 领导不明确 Storming: 团队内部会发生观点的激烈碰撞, 于是有人会走, 有人会留, 领导中心确立, 目标明确 Norming: 留下来的人经过讨论形成了分工, 形成了工作流程 Performing: 执行任务, 直到完成目标 B 11

12 Maslow s hierarchy of needs theory Which of the following is not a category in Maslow's hierarchy of needs theory? A Physiological needs B Freedom of inquiry and expression needs C Need for affiliation D Safety needs C 12

13 Vroom s expectancy theory Willy Dewitt-Ornott works in Sales. There is always a sales competition at the year end and the winner is likely to be made team leader. Willy's quite certain that he will be able to win and that he will have more responsibility, which he would like. But he would also have to work much longer hours, and he is quite reluctant to do this for family reasons. If an expectancy equation were used to assess Willy's motivation to work hard at the end of the year, based on the information given, which of the following results would you expect to see? A Valence would be high, expectancy high, motivation high B Valence would be high, expectancy low, motivation low C Valence would be around 0, expectancy high, motivation low D Valence would be around 0, expectancy high, motivation high F = V X E where: F = the force or strength of the individual's motivation to behave in a particular way V = valence: the strength of the individual preference for a given outcome or reward E = expectancy: the individual's perception that the behaviour will result in the outcome/ reward C 13

14 Professional Accounting Education Provided by Academy of Professional Accounting (APA)

2009.05

2009.05 2009 05 2009.05 2009.05 璆 2009.05 1 亿平方米 6 万套 10 名 20 亿元 5 个月 30 万亿 60 万平方米 Data 围观 CCDI 公司内刊企业版 P08 围观 CCDI 管理学上有句名言 : 做正确的事, 比正确地做事更重要方向的对错于大局的意义而言,