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2 5 7 9 12 22 42 57 61 76 78 80 81 83 85 86 88 186 191 193 200 1

2013 2007 11 1,024 187 14 23 60 2013 12 31 561787 777 757 747 737 380 330 320 2013 6.0 2

3

4

2013 12 26 2013 12 26 5

183 17M BNY Mellon Shareowner Services P.O. Box 30170 College Station, TX 77842-3170 U.S.A. 166 36 278 510405 www.csair.com 95 9 B1 10 22 202 2 11 6

2013 12 31 2012 2013 12 31 2012 2013 2012 2013 2013 % 88,271 89,544 112,276 14,478 (1.4%) 6,413 6,556 8,157 1,052 (2.2%) 94,684 96,100 120,433 15,530 (1.5%) 3,863 3,414 4,914 634 13.2% 98,547 99,514 125,347 16,164 (1.0%) 54,010 54,690 68,698 8,859 (1.2%) 7,805 7,971 9,927 1,280 (2.1%) 15,091 14,072 19,195 2,475 7.2% 7,754 7,134 9,863 1,272 8.7% 2,470 2,425 3,142 405 1.9% 9,347 8,264 11,889 1,533 13.1% 536 682 88 1,267 1,321 1,612 208 (4.1%) 98,280 95,877 125,008 16,120 2.5% 1,243 1,462 1,581 204 (15.0%) 1,510 5,099 1,920 248 (70.4%) 307 235 390 50 30.6% (1,651) (1,376) (2,100) (271) 20.0% 294 317 374 48 (7.3%) 96 121 122 16 (20.7%) 2,903 267 3,692 476 987.3% 25 75 32 4 (66.7%) 3,484 4,738 4,430 571 (26.5%) (734) (954) (934) (120) (23.1%) 2,750 3,784 3,496 451 (27.3%) 1,986 2,619 2,525 326 (24.2%) 764 1,165 971 125 (34.4%) 2,750 3,784 3,496 451 (27.3%) 0.20 0.27 0.26 0.03 (25.9%) 7

2013 12 31 10.7862 16.0969 2013 12 31 160,000 148,416.55 200,000 186,799.84 0.8 140,000 135,534.73 180,000 169,569.13 0.7 0.66 120,000 160,000 140,000 0.6 0.59 100,000 120,000 0.5 80,000 100,000 0.4 60,000 80,000 0.3 40,000 60,000 40,000 0.2 20,000 20,000 0.1 0 2012 2013 0 2012 2013 0.0 2012 2013 3.9% 6.5% 20.6% 20.1% 15.1% 1.9% 1.7% 2.2% 72.3% 77.5% 78.2% 71,277 (72.3%) 2,162 (2.2%) 14,832 (15.1%) 6,413 (6.5%) 3,863 (3.9%) 144,732.62 (77.5%) 3,594.29 (1.9%) 38,472.93 (20.6%) 116,105.71 (78.2%) 2,574.27 (1.7%) 29,736.57 (20.1%) 8

1 12 3 2 A380 A380 4 8 9

4 20 7.0 40 65 300 5 31 6 2 B787 B787 A380 6 19 8 1 72 9 28 10 12 10

12 2 12 31 20131,180 9,179170 234 11

12

2013 13

182.94 1.2170 234 174.698.1% 9,179 6.1% 985.47 1.0% 44.8% 2.9252 14.5% 156 20.5% 4.5 B787 A380 B787 50 2013 710 14

+ SMS + 15

70% 72 16

SKYTRAX SKYTRAX SKYTRAX PSDA 17

2014 2014 2014 3.7% 2014 IATA 422013 7.5% 1 18

2014 2014 2014 2014 19

2014 2014 20

2014 2014 21

22

A380 B787 72 3.9% 6.4%11.1% 10.8%81% 55% 1.18 23

SKYTRAX65% 4 43% 11 7 300 100 B787 24

2008 2012 ETS ETS 25

26

2013 2012 12 31 2013 2012 % (RPK) 116,105.71 107,278.56 8.23% 2,574.27 2,536.91 1.47% 29,736.57 25,719.26 15.62% 148,416.55 135,534.73 9.50% (RTK) 11,765.27 10,924.30 7.70% 241.05 242.43 (0.57%) 5,462.27 4,993.39 9.39% 17,468.59 16,160.12 8.10% (RTK) 10,285.77 9,524.08 8.00% 226.65 223.64 1.35% 2,628.76 2,277.71 15.41% 13,141.18 12,025.43 9.28% 27

2013 2012 12 31 2013 2012 % (RTK) 1,479.50 1,400.22 5.66% 14.40 18.79 (23.36%) 2,833.51 2,715.68 4.34% 4,327.41 4,134.69 4.66% 82,172.28 77,634.23 5.85% 2,019.28 1,928.54 4.71% 7,599.41 6,922.22 9.78% 91,790.97 86,484.99 6.14% 923.73 890.38 3.75% 13.70 15.66 (12.52%) 338.92 325.82 4.02% 1,276.35 1,231.86 3.61% (ASK) 144,732.62 131,821.86 9.79% 3,594.29 3,464.29 3.75% 38,472.93 34,282.98 12.22% 186,799.84 169,569.13 10.16% (ATK) 16,486.17 15,069.70 9.40% 407.59 396.74 2.73% 8,058.23 7,598.25 6.05% 24,951.99 23,064.69 8.18% 28

2013 2012 12 31 2013 2012 % (RPK/ASK)(%) 80.22 81.38 (1.43%) 71.62 73.23 (2.20%) 77.29 75.02 3.03% 79.45 79.93 (0.60%) (RTK/ATK)(%) 71.36 72.49 (1.56%) 59.14 61.11 (3.22%) 67.78 65.72 3.13% 70.01 70.06 (0.07%) 0.61 0.69 (11.59%) 0.84 0.84 0.50 0.53 (5.66%) 0.59 0.66 (10.61%) 1.42 1.57 (9.55%) 6.02 5.22 15.33% 1.49 1.57 (5.10%) 1.48 1.59 (6.92%) 6.24 6.96 (10.34%) 9.33 9.20 1.41% 3.49 3.57 (2.24%) 5.42 5.95 (8.91%) 3.94 4.16 (5.29%) 29

2013 2012 12 31 2013 2012 % 282 243 16.05% 253 225 12.44% 26 23 13.04% 561 491 14.26% 731.61 682.73 7.16% 17.25 16.03 7.61% 61.01 58.26 4.72% 809.87 757.02 6.98% 1,147.07 1,052.50 8.99% 1,829.43 1,680.69 8.85% 9.79 10.04 (2.49%) 9.79 9.95 (1.61%) 6.32 5.97 5.86% 9.63 9.81 (1.83%) 6.00 6.32 (5.06%) 30

2013 12 31 Boeing 787 0 8 0 8 8 Boeing 777-200 0 0 8 2 8 Boeing 757-200 0 0 19 19 Boeing 737 68 51 118 44 13 237 Boeing 747-400F 0 0 2 2 Boeing 777-200F 0 4 4 2 8 Airbus 380-800 0 2 3 1 5 Airbus 330-300 8 3 0 3 11 Airbus 330-200 2 11 3 16 Airbus 320 84 58 79 24 221 EMB190 20 0 0 3 20 EMB145 0 0 6 6 182 137 242 85 15 561 2013 12 31 Boeing 787 228 Boeing 777-200 360/284 Boeing 757-200 204/197/196/192/180/174 Boeing 737 170/164/161/159/148/144/140/138/128/126/120 Boeing 747-400F n/a Boeing 777-200F n/a Airbus 380-800 506 Airbus 330-200 258/218 Airbus 330-300 284/275 Airbus 320 179/152/122 EMB190 98 EMB145 50 31

2014 2016 Boeing 787 4 12 4 16 16 Boeing 777-300ER 5 5 2 7 3 10 Boeing 777-200 8 4 4 4 Boeing 757-200 2 17 7 10 10 Boeing 737 31 12 256 28 4 280 4 284 Boeing 747-400F 2 0 0 0 Boeing 777-200F 8 4 12 12 Airbus 380-800 5 5 5 Airbus 330-300 4 15 4 19 5 24 Airbus 330-200 16 16 16 Airbus 320 21 2 240 10 250 250 EMB190 20 20 20 EMB145 6 0 0 0 65 24 602 52 15 639 12 0 651 32

201319.86 201226.19 2012 995.14 9.671.0% 2013 985.47 2012 79.9% 0.4 2013 79.5% 2012 0.66 10.61% 2013 0.59 2012 5.95 2013 5.42 8.91% 2012 958.77 24.032013 982.802.5% 2013 15.10 2012 50.99 35.89 2013 2012 % % % 94,684 96.1% 96,100 96.6% (1.5%) 88,271 89,544 (1.4%) 71,277 73,845 (3.5%) 2,162 2,133 1.4% 14,832 13,566 9.3% 6,413 6,556 (2.2%) 3,863 3.9% 3,414 3.4% 13.2% 1,040 757 37.4% 349 350 (0.3%) 684 495 38.2% 484 445 8.8% 565 647 (12.7%) 98,547 100.0% 99,514 100.0% (1.0%) (13,062) (13,378) 85,485 86,136 33

中 国 南方航空股份有限公 司 二零一三年年度報告 管理層對財務狀況及業績的討論與分析 運輸收入構成 人民幣百萬元 6,413 (6.8%) 6,556 (6.8%) 88,271 (93.2%) 89,544 (93.2%) 2013 2012 客運收入 貨郵運收入 客運收入構成 人民幣百萬元 14,832 (16.8%) 13,566 (15.2%) 2,133 (2.4%) 2,162 (2.4%) 71,277 (80.8%) 2013 國內客運收入 73,845 (82.5%) 2012 港澳臺客運收入 國際客運收入 本集團的經營收入絕大部分來自航空運輸業務 運輸收入在 2013 年及 2012 年分別佔經營收入的 96.1% 及 96.6% 在 2013 年的運輸收入中93.2%為客運收入 6.8%則為貨郵運收入 報告期內 本集團的運輸收入總額為人民幣946.84億元 比去 年同期減少人民幣14.16億元或1.5% 主要是由於營業稅改增值稅導致國內收入下降47.98億元 本集團的其他經營收入來 自佣金收入 逾期票證結算 酒店及旅游服務收入 通用航空服務收入和地面服務收入 經營收入下降的主要原因是客運收入由 2012 年的人民幣 895.44 億元下降 1.4% 至 2013 年的人民幣 882.71 億元 載客總人 次在2013年增加6.14%至9,179.10萬人次 收費客公里由2012年的1,355.35億客公里 增加9.50%至2013年的1,484.17 億客公里 主要由於載客人數增加 本年的每收費客公里收益由 2012 年的人民幣 0.66 元降至 2013 年的人民幣 0.59 元 主 要由於營業稅改增值稅的影響 34

2013 80.7% 2012 738.45 2013 712.77 3.5% 9.79% 8.23% 2012 81.4% 1.2 2013 80.2% 2012 0.692013 0.61 2.4% 2012 21.33 2013 21.62 1.4% 3.75% 1.47% 2012 73.2% 1.6 2013 71.6%0.842012 16.8% 2012 135.66 2013 148.32 9.3% 12.22%15.62% 2012 75.0% 2.3 2013 77.3% 2012 0.53 2013 0.50 6.8% 6.5% 2012 65.56 2013 64.13 2.2% 2012 34.14 13.2% 2013 38.63 2013982.80 201224.032.5% 2012 96.3%2013 99.7% 35

2013 2012 54,010 55.0% 54,690 57.0% 35,538 37,401 4,767 4,897 5,799 5,051 7,805 7.9% 7,971 8.3% 15,091 15.4% 14,072 14.7% 7,754 7.9% 7,134 7.5% 2,470 2.5% 2,425 2.5% 9,347 9.5% 8,264 8.6% 536 0.5% 1,267 1.3% 1,321 1.4% 98,280 100.0% 95,877 100.0% 2013 2.5% 7.9% 9.5% 0.5% 1.3% 60,000 50,000 40,000 30,000 15.4% 7.9% 55.0% 20,000 10,000 0 2013 2012 55.0% 2012 546.90 1.2% 2013 540.10 65.8% 2012 374.01 5.0% 2013 355.38 7.9% 2012 79.71 2.1% 2013 78.05 36

15.4% 2012 140.72 7.2% 2013 150.91 2012 89.84 5.9% 2013 95.10 7.9% 2012 71.34 8.7% 2013 77.54 2.5% 2012 24.25 1.9% 2013 24.70 2013 15.10 2012 50.99 20129.671.0% 24.032.5% 2012 14.62 2.192013 12.43 2012 13.76 2.752013 16.51 201329.03 20122.67 26.36 2013 7.34 2012 9.54 2.20 2013 12 31 286.402013 12 31 97.03 122.05 41.68 16.66 2013 2012 9,703 11,704 (12,205) (12,153) 4,168 668 1,666 219 37

2013 2013 12 31 1,662.702012 1,731.622013 12 311,209.04 2012 1,127.93 2014 12 31 12 12 2013 2012 92,497 73,960 25.1% 4,974 6,139 (19.0%) 87,523 67,821 (29.0%) 4,974 (5.4%) 6,139 (8.3%) 87,523 (94.6%) 67,821 (91.7%) 2013 2012 38

2013 2012 88,970 70,865 670 807 2,857 2,288 92,497 73,960 2013 2012 1 23,878 24,393 1 2 14,805 9,639 2 5 30,553 23,112 5 23,261 16,816 92,497 73,960 2013 2012 104,345 86,669 20.4% 42,451 39,734 6.8% 246% 218% 12.8% 42,451 (28.9%) 39,734 (31.4%) 104,345(71.1%) 86,669 (68.6%) 2013 2012 39

2013 12 31 2012 12 31 866.69 1,043.45 20.4% 2013 12 31343.29 2012 12 31 328.39 14.90 2013 12 31 424.512012 397.34 2013 12 31 246% 2012 12 31218% 2009 2013 12 31 802.33 2012 605.38 40

2013 12 31 513.532012 751.29 476.51 37.02 2013 12 31 2013 2012 70 119 58 113 128 232 171 218 299 450 2013 7.2 60% 40% 2013 (a) 1997 5 22 (b) 6.562012 5.81 2013 12 31 4.64 2012 3.98 0.062012 0.03 (c) 2011 7 11 0.46 0.12198135A 2012 0.13 2013 7 25 0.28 41

2013 12 31 2013 2013 12 31 78 185 2013 12 31191 192 2013 12 31 2012 2013 12 31 3.93 9,817,567,000 10 0.4 2013 A H 10% HH 10% 1994 5 13 [1994]020 42

36 37 2013 12 31 3.212012 3.89 2013 12 31 22 20.1% 2013 35.7% 5% 2013 30% 19 30 47 43

2013 12 3180,175 2012 73,668 2011 11 30H 50(c) 18 14 50 2013 2012 0-500,000 1 1 500,001-1,000,000 8 8 1,000,001-1,500,000 1 4 1,500,001-2,000,000 3 1 13 14 25 2013 44

2013 12 31 (%) 1. H 2,794,917,000 28.47 2. A 7,022,650,000 71.53 9,817,567,000 100.00 2013 12 31 336 A H A 4,150,050,000(L) 59.10% 42.27% H 1,064,770,000(L) 38.10% 10.85% 5,214,820,000(L) 53.12% H 1,064,770,000(L) 38.10% 10.85% 1,064,770,000 H 31,120,000 H H 1.11% 1,033,650,000 H H 36.98% 31,120,000 H 2014 1 22 2014 1 22 A 1,175,267A4,151,225,267 42.28% 53.13% 45

2013 12 31 336 2013 12 31 252,561 2013 12 31 10 % 42.27 4,150,050,000 H 17.83 1,745,768,297 H 10.53 1,033,650,000 A 2.09 205,263,890 A 1.62 159,000,000 A 1.51 147,878,224 A 1.45 142,050,000 A 0.24 23,976,800 A 0.20 20,110,035 A 0.19 18,970,000 2013 12 31 46

2013 12 31 2013 12 31 2013 12 31 56 59 57 2013 1 24 58 49 55 48 2013 1 24 48 2013 12 26 68 64 48 62 2013 12 26 49 51 52 47 53 2013 12 26 57 2013 12 26 55 2013 1 1 47

2013 12 31XV XV 7 8 352 2013 12 31 2013 12 31 2013 (1) 1995 3 25 1997 5 22 48

(2) A 2011 1 28 2011 1 1 2013 12 31 9,720 2013 4 19 2013 1 1 2013 12 31 9,720 16,000 2013 12 31 120,876,000 2014 1 9 2014 1 12016 12 31 16,000 B 40% 60% 2013 4 19 2013 1 1 (a) 49

(b) 9,80010,500 11,300 2013 12 31 77,266,000 C 66% 21% 13% 2010 11 8 2011 1 1 2013 12 31 40 5,000,000 2012 3 16 < > 2012 5 31 2013 12 31 60 2013 12 31 2,675,443,000 2013 11 8 2014 1 1 2016 12 31 60 2013 12 26 2013 50

D 2011 1 28 2011 1 1 2013 12 31 250,000,000 2013 12 31 19,226,000 32,739,000 107,238,000 2013 11 8 2014 1 12016 12 31 250,000,000 E 2008 12 29 2012 12 28 2012 1 12014 12 31 110KV 51

2013 1 11 2012 1 1 2014 12 31 32,750,000 22,250,000 2013 12 31 42,700,000 27,300,000 2013 12 31 63,915,000 F 50.1% 2013 4 19 2013 1 1 2015 12 31 14A.41 (a) (b) 10,000 11,500 13,225 2013 12 31 83,732,000 52

G 50% MTU 2009 9 28MTU MTU MTU MTU 2031 4 5 2013 12 31 795,526,000 (3) 1997 5 22 (China Southern)(China Southern Airlines) 2007 5 (4) A 2008 12 29 2009 1 1 2011 12 31 2012 9 25 2012 1 12014 12 31 2014 12 31 35,924,400 2012 9 25 2012 4,437,000 2012 1 12013 12 31 2013 4 19 2013 2013 1 1 2013 12 31 30,259,100 2013 12 31 2012 2013 70,620,000 53

B 1997 5 22 C 2011 2 14 2011 2011 2011 2011 2013 56,329,131 2011 2011 2013 42,975,542 2013 12 31 56,329,000 42,508,000 2014 1 9 2014 1 1 2016 12 31 (4)A 2012 2016 12 31 40,114,700 63,582,200 (a) (b) 54

(c) 3000 740 14A 38 (a) (b) (c) (d) 49 14A 14A 2013 12 31 912 2013 12 31 52 2013 12 31 55

2014 2014 2014 3 28 56

2013 2013 1 2013 1 24 2 2013 3 26 1) 2012 2) 20123) 2012 4) 2012 5) 2012 6) 2012 3 2013 4 19 1) < > 2) 3) 4 2013 4 25 2013 5 2013 8 262013 6 2013 10 30 2013 57

7 2013 11 7 1) 2) < > 8 2013 11 81) 2) 9 2013 12 26 1 2013 1) 2013 2) 3) 58

2 1) 2013 2) 2013 2013 2013 3) 3 1) 2) 59

4 1) 2013 3 21 2012 2) 2013 3 262012 2012 2013 8 2014 2014 2014 2014 3 28 60

2013 12 31 1. 2. 3. 4. 5. 6. 61

2013 12 26 2013 2 2013 12 31 193 199 2013 33 2013 62

33/33 3/3 33/33 1/3 33/33 3/3 2013 1 24 33/33 1/2 33/33 1/3 33/33 3/3 33/33 3/3 2013 1 24 33/33 2/2 2013 12 26 30/30 3/3 33/33 3/3 33/33 3/3 33/33 0/3 2013 12 26 3/3 0/0 3.10 3.13 2013 2013 63

2013 2013 12 31 2013 5 2013 6 2013 7 2013 2013 6 2013 12 64

2013 12 31 C.3.3 www.hkexnews.hk www.csair.com 20132013 2013 2012 2013 8 2013 12 26 4/4 2013 12 26 4/4 8/8 8/8 65

2011 2012 2013 6 18 20122013 2013 2012 2013 2013 2012 12 10 4 4 16 14 2013 12 31 www.hkexnews.hk www.csair.com 66

2013 1 1/1 2013 12 26 1/1 1/1 2013 12 26 0/0 2013 2013 12 31 www.hkexnews.hk www.csair.com 67

2013 1 2013 1/1 2013 12 26 1/1 1/1 2013 12 26 0/0 D.3.1 2013 12 31 76 77 68

2013 12 31, 1 2013 1 24 2013 26 2013 6 18 2012522013 12 26 2013 24 2 2012 2012 2012 3 2013 47 89 2 4 2013 3 2012 8 2013 69

5 2013 5 11 2 6 2013 5 www.csair.com 1 2 (8620) 8612-4462(8620) 8665-9040 ir@csair.com 2013 2012 12 6 2013 4 24 2013 11 7 www.hkexnews.hk www.csair.com 79(3) 70

2013 2013 1 2 3 4 5 6 710 7 2013 www.hkexnews.hk 71

72

2013 12 31 2013 12 26, 2013 12 31 73

(1) (2) (3) 10A-3 10A-3b(1) 303A.02 2013 12 31 74

303A 75

78185 2013 12 31 2013 12 31 76

77

2013 12 31 2013 2012 5 94,684 96,100 7 3,863 3,414 98,547 99,514 8 54,010 54,690 9 7,805 7,971 10 15,091 14,072 11 7,754 7,134 12 2,470 2,425 13 9,347 8,264 22 536 1,267 1,321 98,280 95,877 15 1,243 1,462 1,510 5,099 307 235 16 (1,651) (1,376) 26 294 317 27 96 121 36(e) 2,903 267 17 25 75 3,484 4,738 19 (734) (954) 2,750 3,784 78

2013 12 31 2013 2012 20 1,986 2,619 764 1,165 2,750 3,784 21 0.20 0.27 2013 2012 47 491 1,964 88 185 79

2013 12 31 2013 2012 2,750 3,784 29 (8) 5 (3) 30 2 (1) 2,741 3,788 1,981 2,622 760 1,166 2,741 3,788 88 185 80

2013 12 31 12 31 12 31 2013 2012 22 119,777 100,040 23 17,459 18,689 24 2,267 2,198 26 1,305 1,033 27 1,197 1,103 28 162 160 566 672 29 61 69 30 1,251 1,223 31 589 480 144,634 125,667 32 1,647 1,708 33 2,173 1,853 34 3,431 2,139 35 11,748 10,082 440 803 758 40 331 247 20,573 16,787 36 20,242 21,899 37 3,636 2,494 38 1,407 1,825 5,815 4,854 39 1,244 1,201 495 346 40 457 308 41 11,898 11,800 42 4,019 4,004 49,213 48,731 2(a(i)) (28,640) (31,944) 115,994 93,723 81

2013 12 31 12 31 12 31 2013 2012 36 37,246 30,196 37 31,373 19,371 39 2,069 1,649 43 1,076 902 44 41 66 45 858 1,011 30 880 794 73,543 53,989 42,451 39,734 46 9,818 9,818 47 24,511 23,021 34,329 32,839 8,122 6,895 42,451 39,734 2014 3 28 88 185 82

2013 12 31 2013 2012 12 31 12 31 22 100,399 82,016 23 12,315 14,809 24 1,347 1,384 25 3,036 2,191 26 437 347 27 483 483 28 100 100 484 585 29 25 22 30 1,221 1,181 31 488 404 120,335 103,522 32 1,251 1,320 33 1,800 1,549 34 2,231 1,167 35 5,467 5,367 87 518 541 40 449 300 11,803 10,244 36 16,547 18,835 37 3,558 2,446 38 486 1,026 5,153 4,381 39 1,154 1,121 480 230 40 2,256 2,089 41 10,057 9,402 42 3,004 3,347 42,695 42,877 (30,892) (32,633) 89,443 70,899 83

2013 12 31 2013 2012 12 31 12 31 36 29,093 23,152 37 30,482 18,610 39 1,860 1,466 43 689 581 44 39 64 45 808 998 62,971 44,871 26,472 26,018 46 9,818 9,818 47 16,654 16,200 26,472 26,018 2014 3 28 88 185 84

2013 12 31 2012 1 1 9,818 14,131 21 1,082 7,123 32,175 5,602 37,777 2012 2,619 2,619 1,165 3,784 3 3 1 4 3 2,619 2,622 1,166 3,788 132 (132) 2011 47 (1,964) (1,964) (1,964) (6) (6) (11) (17) 140 140 47(c) 10 10 10 20 (12) (12) 2 2 2 2012 12 31 2013 1 1 9,818 14,131 24 1,226 7,640 32,839 6,895 39,734 2013 1,986 1,986 764 2,750 (2) (3) (5) (4) (9) (2) (3) 1,986 1,981 760 2,741 113 (113) 2012 47 (491) (491) (491) (6) (6) (25 (a (i)&(v))) 560 560 (87) (87) 2013 12 31 9,818 14,131 22 1,336 9,022 34,329 8,122 42,451 88 185 85

2013 12 31 2013 2012 35(b) 11,546 14,475 220 224 (1,538) (1,758) (525) (1,237) 9,703 11,704 205 522 33 77 5 28 & 29 14 12 2 (8,402) (1,100) 8,481 4,100 25 53 (12,308) (15,733) (72) 142 10 (51) (101) 5 (277) (12,205) (12,153) 86

2013 12 31 2013 2012 47(b) (491) (1,964) 38,324 31,940 500 (31,243) (27,533) (2,895) (1,978) (500) 20 560 140 (87) (12) (17) 72 4,168 668 1,666 219 1 1 10,082 9,863 12 31 11,748 10,082 88 185 87

1 1995 3 25 233 203 2014 3 28 2 (a) 2(e) 88

2 (a) 3 2013 12 31 (i) 2013 12 31 286.40 2013 12 31 1,6632012 1,732 1,2092012 1,128 (ii) 2013 1 1 7 10 89

2 (a) (ii) 11 28 2011 11 2013 12 12 13 13 1 27 2011 10 27 2011 90

2 (a) (ii) 2011 2009-2011 1 1 16 32 34 (iii) 2013 1 1 1 10 11 12 19 (iv) 2013 1 1 9 9 39 9 39 9 2014 1 1 32 32 32 2014 1 1 36 36 2014 1 1 91

2 (a) (iv) 2013 1 1 21 37 37 21 2014 1 1 (b) 2(n) 2(o) 92

2 (b) 2(e) 2(c) 2(k) 39 93

2 (c) 11 11 2(e 2(k)) 2(k) 94

2 (d) (i) (ii) (i) (ii) (ii) (i) 2(k) (e) 2(w)(iv) 2(k) 2(k) 95

2 (f) 2(k) 2(w)(iii) (g) 2(k) 2(z) 3 12 96

2 (g) 5 35 15 20 15 20 3 15 4 10 6 8 (h) 2(k) (i) (i) 97

2 (i) (ii) 2(g)2(k) (iii) 30 70 (iv) (j) 2(k) 98

2 (k) (i) 2(c) 2(k)(ii) 2(k)(ii) 99

2 (k) (i) (ii) 100

2 (k) (ii) 101

2 (k) (iii) 34 2(k (i) (ii)) (l) (m) 2(k) (n) 102

2 (o) 2(q)(i) (p) (q) (i) (i) (ii) 2(q)(ii) (ii) 103

2 (r) (s) (t) (u) (v) 104

2 (v) 105

2 (w) (i) (ii) (iii) 106

2 (w) (iv) (v) (vi) (x) (y) 107

2 (z) (aa) (i) (ii) (iii) (ab) 108

2 (ab) (ac) (a) (i) (ii) (iii) (b) (i) (ii) (iii) (iv) (v) (vi) (a) (vii) (a)(i) 109

2 (ad) 3 444(g) (a) 110

3 (b) 36 (c) (d) (e) (f) 111

4 (a) 2013 12 31286.4 2013 12 31 97.03 122.05 41.68 16.66 2013 2013 12 31 1,662.72012 1,731.62 1,209.04 2012 1,127.93 2014 12 31 12 12 2013 12 3136 37 112

4 (b) 36 37 2013 12 31 100 4.432012 3.07 2012 2012 (c) 37 36 48(b) 2005 7 21 113

4 (c) 2013 2012 2% 1,308 2% 1,033 (2%) (1,308) (2%) (1,033) 2% 7 2% 8 (2%) (7) (2%) (8) 10% 177 10% 125 (10%) (177) (10%) (125) 2012 114

4 (d) 2013 12 31 10.462012 8.87 33 (e) 10% 2012 10%) 35.54 2012 37.40 (f) 2013 2013 12 31 246% 2012 218%) 115

4 (g) (i) 7 1 2 3 2013 12 31 2013 61 61 25 25 2012 69 69 22 22 2013 2012 1 2 116

4 (g) (i) (a) 1 1 1 A (b) (c) (d) 2013 12 31 2012 12 31 5 2013 2012 88,271 89,544 6,413 6,556 94,684 96,100 117

5 2012 11 1 3% 2010 2010 1 1 2012 7 31 [2012]71 2012 11 1, 2013 5 27 [2013]37 2013 8 1 17% 11% 6% [2012]71 2013 12 31 2.672012 24.64 6 (a) 6(c) 118

6 (a) 2013 12 31 * 97,659 471 98,130 1,147 (1,147) 97,659 1,618 (1,147) 98,130 2,796 123 431 3,350 2,118 100 431 2,649 678 23 701 300 7 307 1,611 40 1,651 9,425 80 9,505 567 1 568 296 296 96 96 28,780 82 28,862 119

6 (a) 2012 12 31 * 101,007 476 101,483 1,159 (1,159) 101,007 1,635 (1,159) 101,483 4,120 102 526 4,748 3,179 90 526 3,795 941 12 953 230 5 235 1,329 47 1,376 8,204 80 8,284 (7) 1 (6) 318 318 121 121 24,316 57 24,373 120

6 (a) 2013 12 31 2012 12 31 * 2013 12 31 160,759 2,304 (658) 2,740 165,145 122,320 1,271 (658) 122,933 2012 12 31 138,023 1,905 (313) 2,879 142,494 102,011 1,200 (313) 102,898 * (b) (1) (2) 2013 2012 76,828 81,322 19,053 17,821 2,249 2,340 98,130 101,483 121

6 (b) (c) 2013 2012 98,130 101,483 (i) 684 495 (ii) (267) (2,464) 98,547 99,514 2013 2012 3,350 4,748 (14) (iii) 133 3 (iv) 3 2 (2) (1) 3,484 4,738 122

6 (c) 2013 2012 165,145 142,494 (iii) 351 218 (iv) (210) (225) (79) (33) 165,207 142,454 2013 2012 122,933 102,898 (iv) (178) (190) 1 12 122,756 102,720 (i) (ii) (iii) (iv) 123

7 2013 2012 1,040 757 684 495 565 647 484 445 349 350 226 176 176 109 137 125 202 310 3,863 3,414 8 2013 2012 35,538 37,401 5,799 5,051 4,767 4,897 2,295 2,352 2,036 1,868 784 660 194 203 2,597 2,258 54,010 54,690 9 2013 2012 5,334 5,633 1,712 1,584 759 754 7,805 7,971 124

10 2013 2012 9,510 8,984 5,581 5,088 15,091 14,072 11 2013 2012 4,356 3,865 2,303 2,183 526 458 118 260 451 368 7,754 7,134 12 2013 2012 2,334 2,327 16 14 120 84 2,470 2,425 125

13 2013 2012 6,861 6,328 2,477 1,874 (146) (74) 155 136 9,347 8,264 14 2013 2012 13,113 11,953 1,324 939 44 12 20 14,449 12,912 8 12 50(c) 15 2013 2012 1,155 1,243 (8) 9 (70) 7 166 203 1,243 1,462 126

15 (i) (ii) 2013 12 31 16 2013 2012 1,275 1,289 692 468 44 5 8 (321) (389) 1,651 1,376 2013 2.06% 2.81% 2012 2.25% 3.23%) 17 2013 2012 25 21 54 25 75 127

18 (a) 2013 12 31 (i) (i) (i) (i)&(ii) (i) (i) 636 121 757 (ii) 639 120 759 (i) 636 120 756 (i) 291 122 413 (iii) 300 122 422 (iv) (iii) 150 150 150 150 150 150 150 150 (iv) 600 2,502 605 3,707 128

18 (a) 2012 12 31 (i) (i) (i) (i) 743 70 813 710 70 780 (v) 576 44 620 (i) 710 69 779 (i) 346 68 414 (iii) 352 69 421 (iii) 150 150 150 150 150 150 150 150 600 3,437 390 4,427 50(c) 129

18 (a) (i) (ii) 2013 1 24 (iii) 2013 12 26 (iv) 2013 12 26 (v) 2012 12 6 (b) 2013 5 2012 5 2012 5 2013 2012 6,268 6,166 595 338 6,863 6,504 5 2012 5 2013 2012 1,000,000 1,500,000 786,200 1,179,300 1,500,000 2,000,000 1,179,300 1,572,400 5 5 130

19 (a) 2013 2012 705 774 (31) (61) 674 713 30 60 241 734 954 25% 2012 25%) 15% 131

19 (b) 2013 2012 3,484 4,738 863 1,157 19 26 (9) (108) (110) 32 3 (41) (29) (31) (61) (23) 734 954 : 25% 2012 25%) 15% 25% 2012 15% 25%) 20 2013 12 31 9.45 2012 9.02 21 2013 12 31 19.862012 26.19 9,817,567,000 2012 9,817,567,000 132

22 (a) 2012 1 1 611 8,031 75,522 29,932 15,090 4,636 133,822 72 2,676 4,106 1,311 488 8,653 23 610 5,526 5,525 476 102 12,239 56 (56) 764 (764) (58) (1,477) (132) (307) (150) (2,124) 2012 12 31 667 8,599 83,011 38,667 16,570 5,076 152,590 2013 1 1 667 8,599 83,011 38,667 16,570 5,076 152,590 17 41 2,772 10,935 1,120 507 15,392 23 68 4,707 9,363 353 11 14,502 (72) 72 69 (69) 327 (327) (39) (1,953) (320) (566) (248) (3,126) 2013 12 31 681 8,672 88,864 58,318 17,477 5,346 179,358 133

22 (a) 2012 1 1 157 2,148 25,229 6,685 8,881 3,011 46,111 21 343 4,732 1,874 892 340 8,202 8 (8) 329 (329) (43) (1,133) (132) (258) (149) (1,715) 22(f) (48) (48) 2012 12 31 186 2,440 29,109 8,098 9,515 3,202 52,550 2013 1 1 186 2,440 29,109 8,098 9,515 3,202 52,550 22 339 5,023 2,477 1,106 371 9,338 (39) 39 4 (4) 15 (15) (20) (1,665) (320) (346) (227) (2,578) 22(g) 500 36 536 22(f) (170) (95) (265) 2013 12 31 173 2,794 32,812 10,240 10,216 3,346 59,581 2013 12 31 508 5,878 56,052 48,078 7,261 2,000 119,277 2012 12 31 481 6,159 53,902 30,569 7,055 1,874 100,040 134

22 (b) 2012 1 1 245 5,280 59,553 28,695 13,711 3,303 110,787 87 24 2,600 4,106 1,136 327 8,280 23 324 2,109 5,525 415 47 8,420 (3) 3 764 (764) (4) (1,090) (132) (202) (98) (1,526) 2012 12 31 329 5,627 63,936 37,430 15,060 3,579 125,961 2013 1 1 329 5,627 63,936 37,430 15,060 3,579 125,961 22 2,724 10,933 1,022 349 15,050 23 52 2,212 9,058 353 9 11,684 (67) 67 327 (327) (11) (1,908) (320) (555) (163) (2,957) 2013 12 31 262 5,757 67,291 56,774 15,880 3,774 149,738 135

22 (b) 2012 1 1 87 1,414 20,482 6,306 8,236 2,214 38,739 12 207 3,607 1,792 775 268 6,661 (3) 3 329 (329) (2) (992) (132) (177) (104) (1,407) 22(f) (48) (48) 2012 12 31 96 1,622 23,378 7,637 8,834 2,378 43,945 2013 1 1 96 1,622 23,378 7,637 8,834 2,378 43,945 11 260 3,747 2,410 934 213 7,575 (38) 38 15 (15) (8) (1,621) (320) (346) (157) (2,452) 22(g) 500 36 536 22(f) (170) (95) (265) 2013 12 31 69 1,912 25,849 9,712 9,363 2,434 49,339 2013 12 31 193 3,845 41,442 47,062 6,517 1,340 100,399 2012 12 31 233 4,005 40,558 29,793 6,226 1,201 82,016 136

22 (c) 2013 12 3117.641.202012 14.34 1.79 2013 12 3116.561.202012 13.26 1.79 (d) 2013 12 31 802.33696.20 2012 605.38501.9036 37 (e) 2012 12 31 0.17 2013 (f) 2011 737-300 21 2011 12 31 5.442012 12 31 3 737-300 0.48 2013 12 31 8 737-300 1.70 (g) 747-400 EMB145 2013 8 9 2013 12 31 5.36 2013 12 31 2013 12 31 137

22 (h) 2013 12 31 2013 12 31 35.57 26.46 2012 36.6925.16 (i) 1 14 0.85 2012 0.80 2013 2012 1 45 79 1 5 54 46 5 2 5 101 130 138

23 2012 1 1 15,238 702 15,940 14,404 886 15,290 22 (11,527) (712) (12,239) (302) (302) 2012 12 31 18,115 574 18,689 2013 1 1 18,115 574 18,689 12,721 795 13,516 22 (14,423) (79) (14,502) (244) (244) 2013 12 31 16,413 1,046 17,459 139

23 2012 1 1 11,359 306 11,665 11,151 464 11,615 22 (8,049) (371) (8,420) (51) (51) 2012 12 31 14,461 348 14,809 2013 1 1 14,461 348 14,809 8,761 581 9,342 22 (11,623) (61) (11,684) (152) (152) 2013 12 31 11,599 716 12,315 24 2013 0.582012 0.47 30 702020 2073 140

25 (a) 2013 2012 3,079 2,234 (43) (43) 3,036 2,191 2013 12 31 2012 0.43 6,000,000,000 60% (i)&(ii) (ii) 5,000,000,000 51% (ii) 1,200,000,000 60% (ii) 280,000,000 60% (ii) 251,332,832 51.84% (ii) 250,000,000 60% 141

25 (a) (ii)&(v) 380,000,000 60% (iii) 120,000,000 55% (ii) 50,000,000 61% (ii) 18,000,000 100% (ii) 10,200,000 100% 3,270,000 51% (i) 2013 7 8 60 36 60% 2013 12 31 7.204.8060% 40% (ii) (iii) (iv) 142

25 (a) (v) 2011 5 2013 3 2011 0.60.4 2013 1.2 0.8 (b) 2013 12 31 81.22 60.56 7.64 6.39 2013 2012 5,517 5,162 (6,974) (6,167) (1,457) (1,005) 23,574 20,849 (9,757) (8,626) 13,817 12,223 12,360 11,218 143

25 (b) 2013 2012 16,598 16,674 1,750 2,520 (438) (618) 1,312 1,902 (8) 3 1,304 1,905 74 2013 2012 3,152 3,558 86 108 (209) (209) (477) (857) 2,552 2,600 (4,171) (634) 1,833 (880) 214 1,086 3,595 2,509 3,809 3,595 144

26 2013 2012 1,305 1,033 2013 2012 474 405 (37) (58) 437 347 2013 12 31 0.37 2012 0.58 2013 12 31 33.98% 21.09% 12.89% 33.98% 39% 39% 39% 40% 40% 40% 145

26 2013 2012 1,305 1,033 294 317 (3) 291 317 27 2013 2012 1,197 1,103 2013 2012 483 483 146

27 2013 12 31 50% 50% 50% 51% 51% 50% 50% 50% 50% China Southern West 48.12% 48.12% 50% Australian Flying College Pty Ltd ( Flying College ) 2013 2012 1,197 1,103 96 121 96 121 147

28 2013 2012 2013 2012 162 160 100 100 2013 12 31 0.112012 0.11 29 2013 2012 2013 2012 61 69 25 22 61 69 25 22 2013 12 31 3002012 100 30 (a) 2013 2012 2013 2012 12 443 404 413 362 12 808 819 808 819 1,251 1,223 1,221 1,181 12 (880) (794) 371 429 1,221 1,181 148

30 (b) 2013 12 31 870 (23) 847 145 28 173 106 (31) 75 345 48 393 47 22 69 1,513 44 1,557 (319) (44) (363) (643) (64) (707) (11) 2 (9) (111) 4 (107) (1,084) (104) 2 (1,186) 429 (60) 2 371 149

30 (b) 2012 12 31 822 48 870 223 (78) 145 127 (21) 106 443 (98) 345 29 18 47 1,644 (131) 1,513 (270) (49) (319) (591) (52) (643) (10) (1) (11) (102) (9) (111) (973) (110) (1) (1,084) 671 (241) (1) 429 150

30 (c) 2013 12 31 724 17 741 145 27 172 40 (40) 320 53 373 15 15 30 1,244 72 1,316 (3) (1) (4) (60) (31) (91) (63) (31) (1) (95) 1,181 41 (1) 1,221 151

30 (c) : 2012 12 31 583 141 724 223 (78) 145 77 (37) 40 412 (92) 320 8 7 15 1,303 (59) 1,244 (3) (3) (49) (11) (60) (52) (11) (63) 1,251 (70) 1,181 152

30 (d) 2013 12 31 0.292012 0.97 5 2013 12 31 2.362012 2.40 2013 2012 2013 92 2014 32 131 2015 2016 4 11 2017 6 2018 200 236 240 153

31 2012 1 1 14 280 206 500 36 36 56 56 (14) (10) (82) (106) (6) (6) 2012 12 31 270 210 480 2013 1 1 270 210 480 24 24 182 182 (10) (87) (97) 2013 12 31 260 329 589 154

31 2012 1 1 14 280 153 447 5 5 42 42 (14) (10) (60) (84) (6) (6) 2012 12 31 270 134 404 2013 1 1 270 134 404 4 4 152 152 (10) (62) (72) 2013 12 31 260 228 488 32 2013 2012 2013 2012 1,799 1,914 1,455 1,580 153 166 74 85 1,952 2,080 1,529 1,665 (305) (372) (278) (345) 1,647 1,708 1,251 1,320 155

32 2013 2012 2013 2012 1 1 372 405 345 378 21 21 (88) (33) (88) (33) 12 31 305 372 278 345 33 2013 2012 2013 2012 2,200 1,879 1,821 1,571 (27) (26) (21) (22) 2,173 1,853 1,800 1,549 156

33 (a) 13 2013 2012 2013 2012 1 1,810 1,519 1,513 1,291 1 3 345 304 274 253 3 12 25 38 21 10 1 20 18 13 17 2,200 1,879 1,821 1,571 (27) (26) (21) (22) 2,173 1,853 1,800 1,549 1 (b) (i) 2(k) 2013 2012 2013 2012 1 1 26 29 22 25 13 8 11 7 (7) (7) (12) (4) (12) (3) 12 31 27 26 21 22 157

33 (b) (ii) 2013 12 31 0.112012 0.22 2013 2012 3 12 11 22 (iii) 2013 12 31 0.342012 0.342013 12 31 0.272012 0.26 2013 2012 3 12 14 16 12 20 18 34 34 (c) 2013 2012 2,155 1,823 158

33 (d) 2013 2012 2013 2012 1,795 1,314 1,443 1,038 135 142 135 142 73 184 73 182 38 35 38 35 18 24 18 18 30 25 30 25 111 155 84 131 2,200 1,879 1,821 1,571 2013 12 31 34 2013 2012 2013 2012 1,114 1,095 919 981 862 911 422 500 215 110 23 11 16 79 87 40 59 574 551 223 183 3,433 2,142 2,231 1,169 (2) (3) (2) 3,431 2,139 2,231 1,167 159

34 : 2012 12 31 2013 2013 12 31 4.22 35 (a) 2013 2012 2013 2012 4,844 6,454 982 2,379 6,904 3,628 4,485 2,988 11,748 10,082 5,467 5,367 2013 12 31 26.7525.50 2012 23.07 22.15 49(d)(iii) 2013 2012 2013 2012 10,976 9,092 4,655 4,410 401 610 375 597 80 98 80 98 17 74 17 74 26 19 11 8 248 189 329 180 11,748 10,082 5,467 5,367 160

35 (b) 2013 2012 3,484 4,738 13 9,338 8,202 13 155 136 13 (146) (74) 22(a) 536 26 (294) (317) 27 (96) (121) 15 78 (16) 17 (25) (75) (307) (235) 16 1,651 1,376 28 & 29 (14) (12) (2,903) (308) 61 (90) (321) 292 (959) (206) (205) (42) 118 114 (418) (1,022) 961 (445) 648 2,325 200 (314) 463 765 (421) (276) (31) (31) (7) 111 11,546 14,475 161

36 (a) 2013 12 31 2013 2012 2013 2012 (i) 21,888 20,435 14,767 13,767 15,358 9,761 14,326 9,385 37,246 30,196 29,093 23,152 (i) 2,867 3,620 1,803 3,067 2,963 7,560 2,371 6,308 (ii) 265 14,147 10,719 12,373 9,460 20,242 21,899 16,547 18,835 57,488 52,095 45,640 41,987 20,242 21,899 16,547 18,835 10,666 7,317 9,245 5,806 19,479 14,833 15,167 11,455 7,101 8,046 4,681 5,891 57,488 52,095 45,640 41,987 (i) 2013 12 31247.55 165.70 2012 240.55168.34 321.55225.58 2012 299.69 203.97 162

36 (a) 2013 12 31 (ii) 2013 12 31 2.65 2.77 (iii) (i) 2013 2012 2013 2012 49(e) 94 94 (b) 2013 12 312.10% 2.45% 2012 2.47% 2.52% 163

36 (c) 1 2013 2012 2013 2012 3 2012 12 31 4.86% 2013 60 2013 12 31 90% 95% 100% 2016 640 635 2013 12 31 3.00% 3.23% 2017 311 423 2013 12 31 1 0.80% 2.20% 2021 2,149 2,156 1,810 2,156 2013 12 31 3 0.59% 3.01% 2023 33,758 31,018 28,337 27,120 2013 12 31 6 0.5% 2.8% 2023 6,218 7,081 3,120 3,251 43,076 41,376 33,267 32,527 1 (5,830) (11,180) (4,174) (9,375) 37,246 30,196 29,093 23,152 164

36 (d) 2013 2012 2013 2012 1 21,528 22,865 17,517 19,532 1 2 11,603 7,906 9,944 6,202 2 5 20,711 15,779 15,988 12,064 5 7,454 8,386 4,885 6,074 61,296 54,936 48,334 43,872 (e) 2013 2012 2013 2012 670 807 105 56,818 51,288 45,640 41,882 57,488 52,095 45,640 41,987 2013 12 31 37 2013 29.032012 2.67 (f) 2013 12 31 5.202012 4.26 49(d)(i) (g) 2013 12 31 2 165

37 10 12 2015 2025 2013 12 31 2013 2012 1 3,636 4,498 862 2,494 3,021 527 1 2 4,139 4,887 748 2,322 2,793 471 2 5 11,074 12,690 1,616 8,279 9,255 976 5 16,160 17,356 1,196 8,770 9,527 757 35,009 39,431 4,422 21,865 24,596 2,731 1 (3,636) (2,494) 31,373 19,371 2013 2012 1 3,558 4,379 821 2,446 2,935 489 1 2 4,058 4,770 712 2,273 2,707 434 2 5 10,346 11,894 1,548 7,856 8,746 890 5 16,078 17,271 1,193 8,481 9,232 751 34,040 38,314 4,274 21,056 23,620 2,564 1 (3,558) (2,446) 30,482 18,610 166

37 2013 2012 2013 2012 2013 12 31 4.25% 6.01% 4,431 4,962 3,693 4,153 2013 12 31 3 0.55% 3.30% 15,946 8,724 15,715 8,724 2013 12 31 6 0.03% 3.30% 11,775 5,891 11,775 5,891 2013 12 31 6 1.44% 476 553 476 553 2013 12 31 3 0.75% 1.90% 1,985 1,213 1,985 1,213 2013 12 31 6 3.00% 396 522 396 522 35,009 21,865 34,040 21,056 167

37 2013 12 31 480.78470.622012 305.69297.93 350.09340.402012 218.65 210.56 2013 12 31 2 38 2013 2012 2013 2012 1 987 1,287 386 750 1 3 252 309 37 132 3 6 79 185 20 139 6 1 73 8 40 5 1 16 36 3 1,407 1,825 486 1,026 2013 12 31 2013 2012 2013 2012 1,066 1,303 225 695 329 522 257 331 12 4 1,407 1,825 486 1,026 168

39 40 (a) 2013 2012 2013 2012 74 100 74 100 95 51 89 37 162 90 162 90 6 124 73 49(c) 331 247 449 300 1 (b) 2013 2012 2013 2012 168 109 168 106 78 188 51 186 15 11 96 11 93 10 100 1,933 1,787 49(c) 457 308 2,256 2,089 1 169

41 2013 2012 2013 2012 3,286 2,845 3,052 2,481 2,337 2,217 1,924 1,722 2,259 2,222 1,679 1,577 2,128 2,084 1,674 1,438 462 596 308 418 43 415 1,010 348 857 269 156 224 122 215 293 331 432 44 32 38 31 38 495 339 486 317 11,898 11,800 10,057 9,402 42 2013 2012 2013 2012 1,213 1,137 1,092 1,023 573 763 515 505 390 321 333 268 377 351 179 259 103 110 92 91 1,363 1,322 793 1,201 4,019 4,004 3,004 3,347 170

43 2013 2012 2013 2012 1 1 1,912 1,753 1,438 1,372 300 562 251 459 (721) (403) (652) (393) 12 31 1,491 1,912 1,037 1,438 41 (415) (1,010) (348) (857) 1,076 902 689 581 44 2013 2012 2013 2012 1 1 104 136 102 132 14 12 20 11 20 16 5 8 5 8 (48) (62) (48) (60) 2 2 12 31 73 104 70 102 41 (32) (38) (31) (38) 41 66 39 64 171

45 2013 2012 2013 2012 (i) 249 343 249 343 (ii) 319 371 319 371 (iii) 121 146 121 146 144 121 97 113 25 30 22 25 858 1,011 808 998 (i) (ii) (iii) 46 2013 2012 2012 123,900,000 1.00 124 4,150,050,000 1.00 2012 4,026,150,000 1.00 4,150 4,026 A 1.00 2012 2,872,600,000 1.00 2,873 2,873 H 1.00 2012 2,794,917,000 1.00 2,795 2,795 9,818 9,818 2010 10 29123,900,000 A, 8.12 A 2013 11 1 H A 172

47 2013 2012 2013 2012 1 1 12 31 14,131 14,131 13,878 13,878 1 1 24 21 11 10 (2) 3 2 1 12 31 22 24 13 11 1 1 1,056 924 1,056 924 (a) 113 132 113 132 12 31 1,169 1,056 1,169 1,056 1 1 170 158 146 146 (3) 2 (2) (c) 10 12 31 167 170 144 146 1 1 7,640 7,123 1,109 2,215 1,986 2,619 945 990 (113) (132) (113) (132) (491) (1,964) (491) (1,964) (6) 12 31 9,022 7,640 1,450 1,109 24,511 23,021 16,654 16,200 173

47 (a) 10% 50% 25% (b) 2013 2012 10 0.4 2012 10 0.5 393 491 2013 12 31 10 0.4 3.93 2014 3 28 (c) SMS 2012SMS 0.2SMS 174

48 (a) 2013 12 31 2013 2012 2013 2012 47,651 71,309 24,875 44,340 47,651 71,309 24,875 44,340 2,880 120 70 119 70 119 58 113 58 113 128 232 3,008 352 171 218 171 218 299 450 3,179 570 1,411 1,406 1,097 1,228 2,291 2,414 1,431 1,462 3,702 3,820 2,528 2,690 51,652 75,579 30,582 47,600 175

48 (a) 2013 12 31 2013 2012 2013 2012 2013 23,671 20,256 2014 20,945 19,951 14,388 13,491 2015 14,417 14,990 7,835 7,964 2016 6,365 6,589 2,567 2,629 2017 5,924 6,108 85 47,651 71,309 24,875 44,340 (b) 2013 12 31 2013 2012 2013 2012 1 4,608 4,110 3,844 3,357 1 5 14,740 12,532 12,779 10,657 5 6,874 5,519 6,274 5,160 26,222 22,161 22,897 19,174 176

49 (a) 18 2013 2012 12,412 14,124 2,074 1,303 14,486 15,427 2013 2012 18(a) 3,108 4,615 11,378 11,342 14,486 15,957 14 (b) 2013 2012 (i) 107 82 (i) 1 7 (ii) 257 (ii) 16 177

49 (b) 2013 2012 (iii) 796 830 (iv) 121 96 (v) 19 18 (i) 33 18 (vi) 169 152 (vii) 63 50 (viii) 84 79 (ix) 1,783 1,468 (x) 270 257 (xi) 77 49 (xii) 120 118 (xv) 14 (x) 31 36 (xiii) 14 22 (xi) 32 17 (xiv) 12 8 (xvi) 18 (xvii) 7 (xviii) 444 440 (xi) 43 178

49 (b) (i) (ii) 2010 8 27 2011 12 2012737-8002.57 737-800 0.16 (iii) (iv) (v) (vi) (vii) (viii) 2011 11 179

49 (b) (ix) (x) (xi) 2012 6 29 (xii) China Southern West Australian Flying College Pty Limited Flying College (xiii) (xiv) (xv) (xvi) (xvii) (xviii) 180

49 (c) 2013 2012 74 100 95 51 162 90 6 40(a) 331 247 2013 2012 246 297 15 96 11 100 40(b) 457 308 2013 2012 498 419 31 46 772 679 330 494 1,631 1,638 181

49 (d) (i) 2013 12 31 5.202012 4.26 2013 2012 1 56 406 1 2 8 20 2 5 456 36(f) 520 426 2013 12 31 0.282012 0.30 5.54% 5.84% 2012 4.86% 5.84%) (ii) 2012 12 31 1.05 90 2013 (iii) 2013 12 31 26.752012 23.07 2013 12 31 0.662011 0.61 (e) 2012 0.942013 (f) 2013 12 31 0.662012 1.75 182

50 (a) 10% 22% 2012 8% 25%) (b) (i) 2002 9 2012 (ii) 183

50 (c) 2011 11 30H H 2011 12 31 11824,660,000 3.92 H H 2012 5 31 2013 6 18H0.20 0.250.05 0.06 47(b)(ii) H 3.61 8,380,000 H Black-Scholes 2013 12 31 1,893,000 2012 2,303,000 410,000 2012 2,072,000 51 2013 12 31172.682012 81.78 184

52 (a) 1997 5 22 (b), 6.56 2012 5.81 2013 12 31 4.642012 3.98 0.062012 0.03 (c) 2011 7 11 0.46 0.12198135A 2012 0.13 2013 7 25 0.28 53 2013 12 31 54 (a) 2014 1 22A 1,175,267 4,150,050,000 42.27 4,151,225,267A42.28 53.13 (b) 2014 3 212014 30 180 100 5.1% 185

2013 12 31 2013 2012 98,130 101,483 87,061 85,932 267 2,464 7,855 7,204 2,689 2,603 (1,294) 1,027 568 (6) 431 526 1,415 2,785 2,070 2,027 135 64 3,350 4,748 701 953 2,649 3,795 1,895 2,628 754 1,167 2,649 3,795 186

2013 12 31 2013 2012 20,571 16,787 2,679 2,309 136,563 118,229 3,993 3,903 1,339 1,266 165,145 142,494 49,213 48,731 880 782 72,840 53,385 122,933 102,898 34,139 32,740 8,073 6,856 42,212 39,596 165,145 142,494 187

2013 12 31 (1) 2013 2012 1,895 2,628 (a) (14) (d) 3 2 (b) 133 3 (e) (2) (1) (33) (1) (10) 2 1,986 2,619 188

2013 12 31 (2) 2013 2012 12 31 12 31 34,139 32,740 (b) 351 218 (c) (23) (23) (d) (32) (35) (e) 8 10 (88) (55) (26) (16) 34,329 32,839 (a) 2001 1 1 (b) (c) 2010 1 1 189

2013 12 31 (2) (d) (e) 190

12 31 2013 2012 2011 2010 2009 98,547 99,514 90,395 76,495 54,802 (98,280) (95,877) (87,063) (70,689) (55,355) 1,243 1,462 1,021 476 1,989 1,510 5,099 4,353 6,282 1,436 307 235 179 93 68 (1,651) (1,376) (1,067) (1,265) (1,497) 294 317 456 56 69 96 121 125 112 214 1,078 2,903 267 2,755 1,746 93 25 75 129 (13) 45 3,484 4,738 6,930 8,089 428 (734) (954) (840) (1,677) 96 2,750 3,784 6,090 6,412 524 1 986 2,619 5,110 5,792 327 764 1,165 980 620 197 2,750 3,784 6,090 6,412 524 0.20 0.27 0.52 0.70 0.05 191

12 31 2013 2012 2011 2010 2009 144,634 125,667 109,927 95,476 85,199 28,640 31,944 24,928 16,466 28,441 73,543 53,989 47,222 48,694 43,390 34,329 32,839 32,175 26,817 10,457 8,122 6,895 5,602 3,499 2,911 192

56(EMBA) 1975 2004 10 2009 12004 12 312009 1 49 1990 2006 1 2007 22007 2 2009 1 2009 1 2009 2 2009 2 2011 52011 5 2006 6 152013 1 24 591972 2002 9 2003 5 13 57 1976 12 2002 4 2007 9 2007 9 2008 7 2011 11 30 193

581973 2000 9 2002 10 2004 92009 5 2010 7 2012 8 2013 1 24 55(EMBA) 1976 2005 2 2007 12 2007 12 2009 2 2009 22009 6 30 48 (EMBA)1986 2001 4 2003 8 481984 2004 52006 3 2012 8 2012 8 2013 1 24 64 1993 3 2008 11 2008 11 2010 8 2010 12 29, 194

481990 2010 12 29 621996 2000 CEO 2005 2008 2009 2010 2010 2011 11 30 49 1985 2008 10 12 2008 12 2013 12 26 195

51 1986 2005 1 2007 112007 11 2010 11 2010 11 2010 12 29 52 (EMBA) 1976 2003 12 2007 12 2007 122012 2 2009 6 30 47 (EMBA) 1988 2007 10 2008 10 2008 10 2008 6 53 2002 5 2004 6 196

55 1976 2001 3 2003 12 2003 12 2009 42009 4 2013 12 26 49 (EMBA) 1986 2005 3 2007 1 2007 1 2009 4 2009 5 49 (EMBA) 2007 8 601970 2007 12 48(EMBA) 1987 2009 8 53(EMBA)1980 2004 9 2009 1 2009 1 2012 7 2012 8 197

52 1981 2004 10 2009 2 2009 2 2012 7 2012 8 45 SITA INC. 2007 32007 6 51 (EMBA) 2000 7 2007 11 2007 12 47 (EMBA) 19882004 1 51 (EMBA)1982 2009 3 2011 1 2011 2012 4 44 (EMBA)1989 2006 12 2014 1 2014 12012 6 198

50 1980 2005 12 2008 22008 2 2009 5 2009 5 2009 9 2012 9 2012 9 41 (EMBA) 2007 11 199

ASK ATK RPK RTK 2,204.6 200