H H H H H H H H H 20-1
H H H H H H H H H H 20-2
H H H H H H ( ) H 2000 H H 20-3
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H 1 2 3 4 5 6 2. H 1 2 3 4 5 6 20-6
3. H H (1) (2) (3) (4) Irwin L. Goldstein 1993 Anderson & Ball1978 Kirkpatrick1959 1. H 2. 80 3. 20-7
20-8 4. 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9
1. 1 H 2 3 4 H 5 2. 1 2 20-9
3 4 H 3. 1 2 3 4 5 6 7 20-10
1. 2. H 3. 4. 5. H 1. H 2. 1 2 3. 1 2 20-11
3 4. 1 2 H 3 H 4 H 5. H H 1. 20-12
2. 3. 4. 1. 2. 3. 4. 1. 2. 3. 4. 20-13
H 1. (Cost per Trainee) 2. (Cost per Trainee Hour ) 3. (Knowledge change) 4. (Performance change) 20-14
5. (Employees Trained Percentage) 6. (Training Cost Factor) 7. (Training Cost Percentage) 8. (Training Investment Factor) 9. (Training Staff Ratio) 10. (Internal Staff Training Hours Percentage) 11. (External Staff Training Hours Percentage) 20-15
Ceriello & Freeman(1991) 1986 50 H 20-16
H H H 20-17
Cerillo, V. R., & Freeman, C. (1991) Human Resource Management Systems. New York: VRC Consulting Group. Goldstein, I. L. (1993), Train in Organizations: Needs Assessment, Development, and Evaluation, Pacific Grove, CA: Brooks/Cole Publishing Company. Noe, R. A. (1998), Employee Training & Development, Irwin/McGraw-Hill, Singapore. 20-18
( ) ( ) 1. 3 2. 3-5 3. 4. 4 ( ) 5. ( ) 6. ( ) 7. 8. http:www.tabf.org.tw 9. 20-19
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