中建中汇法讯相关内容仅为中建中汇律师事务所对法律法规和相关应对外公布 ; 第四提高景区门票价格应当提前六个月公布, 应当举行听证会, 征求旅游者经营者和有关方面的意见, 论证其必要性可行性政策的分析解读, 本所保留该些分析和解读意见的知识产权, 请读者勿在诉讼案件或者非诉事务中使用, 除

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1 中建中汇法讯相关内容仅为中建解读中华人民共和国旅游法主要热点中汇律师事务所对法律法规和相关政策的分析解读, 本所保留该些分析和解读意见的知识产权, 请读者勿在诉讼案件或者非诉事务中使用, 除非征得本所同意 2013 年 10 月 1 日, 伴随着国庆旅游黄金周, 中华人民共和国旅游法正式实施与国务院国家旅游局以往颁布施行的行政法规部门规章相比较而言, 旅游法的出台, 标志着中国旅游业正式进入有法可依的全新时期规范旅游市场强调对旅游者权利的保障是旅游法主要的立法目的为了有效控制改善目前旅游市场乱象丛生的现状, 新施行的旅游法主要有以下几方面热点一严格把控市场规范景区门票价格在良莠不齐的景区品牌品质之中, 与之不相匹配的门票价格的肆意疯涨已然成为旅游者一大梦魇面对这一现象, 新出台的旅游法中明确了控制价格上涨公益性景区逐步开放的规范方向 : 第一景区门票价格应在醒目位置对外公示, 利用公共资源建设的景区, 不得通过增加另行收费项目等方式变相涨价 ; 收费项目已收回投资成本的, 应当相应降低或取消收费 ; 第二对于不同景区或同一景区不同景点场所的门票合并出售的, 合并后的价格不得高于各单项门票价格之和, 并且旅游者有权选择其中的单项票进行购买, 而无须被强制购买套票 ; 第三由景区主管部门核定景区接待旅游者的最大承载量, 且该最大承载量中建中汇上海地址 : 上海市静安区康定路 977 号电话 : 传真 : 中建中汇北京分所地址 : 北京市朝阳区芳草地北巷 2 号侨福芳草地大厦 A 座 10 层 01 室电话 : 传真 : 邮编 : 邮箱 :beijing@joinwaylawfirm.com 中建中汇南京分所地址 : 南京市珠江路 88 号新世界中心 1 幢 (A 座 ) 室电话 : 中建中汇武汉分所地址 : 湖北省武汉市解放大道 686 号武汉世贸大厦 50 层南区电话 : 中建中汇重庆分所地址 : 中国重庆市渝北区东湖南路 333 号 2 幢 23-3,4 邮编 : 电话 : 传真 : 邮箱 :chongqing@joinwaylawfirm.com

2 中建中汇法讯相关内容仅为中建中汇律师事务所对法律法规和相关应对外公布 ; 第四提高景区门票价格应当提前六个月公布, 应当举行听证会, 征求旅游者经营者和有关方面的意见, 论证其必要性可行性政策的分析解读, 本所保留该些分析和解读意见的知识产权, 请读者勿在诉讼案件或者非诉事务中使用, 除非征得本所同意二指定购物场所与设置自费项目的相对禁止安排指定场所的购物是导游旅行社地方商家之间长期以来形成的紧密利益链, 作为被购物的旅游者, 对此也往往敢怒而不敢言, 虽然心知肚明, 但为了不与导游闹僵而更多选择妥协旅游法颁布后, 明令禁止这一乱象, 规定了旅行社地接社等不得指定具体购物场所同时, 旅游法也明确了旅行社不得设置自费项目, 这将极大改善挂羊头卖狗肉的低价团现象, 一方面使旅游者的消费更为透明化, 另一方面, 也能够抑制旅游经营者之间的恶性竞争, 有效改善旅游业市场即使旅游者被不合理收费, 旅游法也赋予了旅游者相应的救济权利 : 旅游者有权在旅游行程结束后 30 日内要求旅行社协助办理退货并先行垫付退货货款, 或者退还另行付费旅游项目的费用但需要注意的是, 旅游法的上述的规定并非完全杜绝指定购物场所设置自费项目等旅游行程安排, 旅游法并不禁止在订立合同时将购物自费项目等活动写入合同中, 即充分尊重合同双方当事人的真实意思自治 ; 即便订立合同时没有写入, 在旅游过程中, 由旅游者主动提出且经旅行社纳入安排范围的, 也同样对合意双方产生法律效力三文明出行遵纪守法为了倡导良好的文明旅游意识, 纠正旅游者在国内外旅游中可能出现的不文明行为, 新出台的旅游法也对旅游者相关义务作出了相应规定 : 第一旅游者在旅游活动中应当遵守社会公共秩序和社会公德, 尊重当地的中建中汇上海地址 : 上海市静安区康定路 977 号电话 : 传真 : 中建中汇北京分所地址 : 北京市朝阳区芳草地北巷 2 号侨福芳草地大厦 A 座 10 层 01 室电话 : 传真 : 邮编 : 邮箱 :beijing@joinwaylawfirm.com 中建中汇南京分所地址 : 南京市珠江路 88 号新世界中心 1 幢 (A 座 ) 室电话 : 中建中汇武汉分所地址 : 湖北省武汉市解放大道 686 号武汉世贸大厦 50 层南区电话 : 中建中汇重庆分所地址 : 中国重庆市渝北区东湖南路 333 号 2 幢 23-3,4 邮编 : 电话 : 传真 : 邮箱 :chongqing@joinwaylawfirm.com

3 中建中汇法讯相关内容仅为中建中汇律师事务所对法律法规和相关风俗习惯文化传统和宗教信仰, 爱护旅游资源, 保护生态环境, 遵守旅游文明行为规范 ; 第二旅游者购买接受旅游服务时, 应当向旅游经营者如实告知与旅游活动相关的个人健康信息, 遵守旅游活动中的安全警示规定 ; 政策的分析解读, 本所保留该些分析和解读意见的知识产权, 请读者勿在诉讼案件或者非诉事务中使用, 除非征得本所同意第三旅游者对国家应对重大突发事件暂时限制旅游活动的措施以及有关部门机构或者旅游经营者采取的安全防范和应急处置措施, 应当予以配合 ; 第四出境旅游者不得在境外非法滞留, 随团出境的旅游者不得擅自分团脱团 ; 入境旅游者不得在境内非法滞留, 随团入境的旅游者不得擅自分团脱团结语旅游法的正式实施无疑是对旅游市场整治规范的一剂良药, 但真正成功塑造运营维护和谐规范的旅游市场, 不单单是立法层面的意识思想进步, 更为重要的是监管力执行力的正确实施乃至每一位参与者执法者的自律束己, 否则旅游法终将只是纸上谈兵, 空为美好的愿景, 旅游法仍然需要充足的时间与具体的实践来检验和完善中建中汇上海地址 : 上海市静安区康定路 977 号电话 : 传真 : 中建中汇北京分所地址 : 北京市朝阳区芳草地北巷 2 号侨福芳草地大厦 A 座 10 层 01 室电话 : 传真 : 邮编 : 邮箱 :beijing@joinwaylawfirm.com 中建中汇南京分所地址 : 南京市珠江路 88 号新世界中心 1 幢 (A 座 ) 室电话 : 中建中汇武汉分所地址 : 湖北省武汉市解放大道 686 号武汉世贸大厦 50 层南区电话 : 中建中汇重庆分所地址 : 中国重庆市渝北区东湖南路 333 号 2 幢 23-3,4 邮编 : 电话 : 传真 : 邮箱 :chongqing@joinwaylawfirm.com

4 The Main Hot Spots on Tourism Law of the People s Republic of China Upon October 1st, 2013, with the approach of the tourism golden week of National Day, Tourism Law of the People's Republic of China officially came into force. Compared with the administrative regulations and departmental rules issued by the State Council and the National Tourism Administration. The promulgation of Tourism Law indicates that Chinese tourism industry has officially entered into a new era of law. Standardizing the tourism market and laying emphases on the protection of the rights of tourists are the main purposes of legislation of Tourism Law. In order to effectively control and improve the existing situations of tourism market which is in chaos, as follows are several major spotlights in Tourism Law : Ⅰ.Strictly supervise the scenic area and regulate the ticket price thereof The unrestricted rise in ticket prices, which does not match the quality of numerous tourist spots,has become tourist s nightmares. To solve this problem, Tourism Law specifies the guiding direction as controlling increasing price and expanding public area gradually: 1. Scenic spots shall make public their ticket prices. Scenic spots which are built with public resources shall not raise prices by adding services that are charged separately or in any other form; services with the investment in them fully recovered shall be charged at low prices or provided for free. 2. In case the tickets of several scenic spots or those of different sightseeing sites within one scenic spot are sold in a package, the price of the package

5 shall not exceed the sum of all tickets it contains, and tourists shall have the right to choose from the tickets contained. The tourists won t be forced to purchase the package. 3. A scenic spot shall not receive more tourists than its maximum capacity as approved by the tourism authority. It shall make public its maximum capacity as approved by the tourism authority. 4. Scenic spots shall make public their intention to raise ticket prices six months in advance. In case of any intention to charge or raise prices, a hearing shall be held to solicit opinions from tourists, tourism operators and related organizations and to demonstrate its necessity and feasibility. Ⅱ. Relative forbiddance of Designating specific shopping places and additional payment for tourism services Designating specific shopping places is the Profits-Chain among guides, travel agencies and local shops. As the forced shopper, tourists usually suffer silently, despite of their anger and complaints. Although the tourists are conscious thereof, they choose to compromise for not displeasing the guides. With the promulgation of Tourism Law, such mess will be solved effectively. Tourism Law provides that travel agencies, local travel agencies shall not specify the shopping sites. At the same time, additional payment for tourism services is forbidden by Tourism Law as well, which will greatly improve the current phenomenon of deceptive low-price tour groups. On one hand, tourists consumptions become more transparent, on the other hand, vicious competitions between tourism operators are stifled consequently and tourism markets are improved effectively. Even if the tourists are unreasonably charged, Tourism Law also entitles the

6 corresponding relief rights to tourists: Tourists shall have the right to, within 30 days from the end of the travel, require the travel agency to return their purchases and pay the price of the returned purchases on behalf in advance, or refund the payment made for tourism services that require additional payment. It is notable that such regulations do not completely eliminate the Designated specific shopping places and Additional payment for tourism services. Tourism Law does not forbid such arrangement in the articles of contracts, which fully respect the autonomy of both parties. Even though such articles are not set up, the arrangements raised by tourists and agreed by travel agencies during the tour still have legal effects on both parties. Ⅲ.Civilized travel and Laws obedience In order to promote a good consciousness of civilized travel and correct tourist s uncouth behaviors during the tour at home and aboard, Tourism Law provides several tourists obligations as follows: 1. Tourists shall observe public order and respect social morality in tourism activities, respect local customs, cultural traditions and religious beliefs, care for tourism resources, protect the ecological environment, and abide by the norms of civilized tourist behaviors. 2. When purchasing and accepting tourism services, tourists shall truthfully inform the tourism operators of their personal health conditions relating to the tourism activities, and follow the safety warnings and requirements in tourism activities. 3. Tourists shall act in line with the measures taken by the State which temporarily restrict tourism activities in order to settle major emergencies, as

7 well as the security and emergency response measures taken by relevant departments, agencies or tourism operators. 4. Outbound tourists are not allowed to stay abroad illegally. Outbound tourists who travel in a group are not allowed leaving or separating from the group without permission. Inbound tourists are not allowed to stay within the territory of China illegally, or leave or separate from the group without permission if travelling in a group. Conclusion The formal implementation of Tourism law is undoubtedly?a magical dose to fix the tourism?market, but how to operate, run, maintain the harmonious? standard travel market,?is not only the progress in conciseness of legislation,? but also the correct?implementation of supervision and execution, furthermore, the?self-discipline of each participant and law executor?. Otherwise, Tourism Law?will be?an armchair strategy and?the Utopian. Tourism Law should be examined and refined, which takes sufficient time and concrete practice.

摘要摘要隨著自由行的實施, 越來越多的內地旅客進入澳門, 有效地帶動了澳門旅遊博彩酒店和零售等行業的發展然而, 伴隨旅客數量的增加, 旅遊糾紛也層出不窮, 這無疑為以

摘要摘要隨著自由行的實施, 越來越多的內地旅客進入澳門, 有效地帶動了澳門旅遊博彩酒店和零售等行業的發展然而, 伴隨旅客數量的增加, 旅遊糾紛也層出不窮, 這無疑為以題目 : 隨團訪澳內地旅客與澳門旅遊業者對旅遊相關法律的認知 ---- 從旅遊糾紛的角度出發 Title:Study on Cognition of Laws on Tourism Dispute between Package-tour Visitors from Mainland China and Local Tourist