( ) CSR ( ) CSR (Global Reporting Initiative) ( GRI G) CSR GRI CSR (http://www.china-motor.com. tw/) CSR -789-7777 Emailanny.fu@china-motor.comjj.yao@china-motor.com 8
8 7 8 8 8 9 7
8 9 7 7 7 8 87 9 INDEX
MESSAGE FROM THE MANAGEMENT..7.9%
999
7 8 CSR 9
CORPORATE SOCIAL RESPONSIBILITY AND MANAGEMENT CSR GR : CSR ( CSR ) GR 7
CSR ( ) CSR CSR ( ) ( ) 8 ISO CS 8
CORPORATE SOCIAL RESPONSIBILITY AND MANAGEMENT 7 9
8
INTRODUCTION OF CHINA-MOTOR 公司概況 988 - (Varica) GreenTrans 999 Motor Asia Research & Technology Center China- CARTEC 7 CMC ZINGER.9 (Leadca) - - e-moving COLT PLUS 988 / - LANCER FORTIS 997 ZINGER (Varica) Freeca VERYCA Grunder
.. China Motor Corporation 99 8 ( ) 8. ( ) 8.8,99 (.9%) 9 9 8 7 LANCER SPORTBACK COLT PLUS X-SPORTS ZINGER.L DX7 % GreenTrans POWER KIT LANCER io 9 9 8 8 OUTLANDER OUTLANDER PHEV COLT PLUS X-SPORTS e-moving Bobe OUTLANDER A J.D. Power LANCER SPORTBACK.8L/ PAJERO.L Mitsubishi LANCER io/fortis e-moving Super %
INTRODUCTION OF CHINA-MOTOR
Drive @ earth / GreenTrans ( ) ( ) B to B ( GreenTrans ) Africa Europe Middle East Asia Taiwan North America Central America South America
INTRODUCTION OF CHINA-MOTOR / : FUSO TRUCK BUS
HARMONY INNOVATION TOP HIT HIT(HarmonyInnovationTop)
INTRODUCTION OF CHINA-MOTOR ISO IT IT 7
.,7 ( ),.9%.. (.7%. ( ),.. ) 9,.7%,78 ( ).% ( ( 8.8 ) 9. ) ( ( * 8 ) / ) (,78 8. CBU( ),9. CKD( ) 8,8. ( ),8.9 )
INTRODUCTION OF CHINA-MOTOR,9,8,9,7,88,7,7,,8,8,,88,,8,8,,,,99,7,9,.%.%.7% 9,8,9 * :~ IFRS ( ) 9
( ) ( ),88 / ( ),87,,89,7,7 9,9 ( ) ( ), / ( ) 78,7,,7 *
INTRODUCTION OF CHINA-MOTOR ( ) ( ),8,89,,9,, ( ) ( ) 9,,8,8 *
9, 8,9,9 9,,97 * ~
INTRODUCTION OF CHINA-MOTOR ( ) 8 8...9% ( ) ( Daimler Vans Hong Kong Ltd. ) ( ) / ( )
trengths eaknesses pportunities / hreats SWOT SWOT SWOT
INTRODUCTION OF CHINA-MOTOR ~7 7,8,,,88,9 7,9 ESCTPMS LED
7 8 8
CORPORATE GOVERNANCE 8 ( ) 7
.%.9%.9%.8%.7% 9 ( ) ~ 8
CORPORATE GOVERNANCE % ( ) (%) % % % % % % % % % % % : 9
. -..... TIFRS. TIFRS?. - -.. / -..
CORPORATE GOVERNANCE 7 8 9 :.. ( ).... 7. 8. 9.. 7
() ( )
CORPORATE GOVERNANCE ( ) PDCA ( )
8 9
EMPLOYEE WELFARE :,9 9 ( ) 9:.8 % (C) (A) (A)/(C) (B) (B)/(C) % % ~9 8 9% 8 9% 88 ~9 8 9% 8% ~9 % 7% % % / 7 % 88% 9 % 9% % % % 7% 8% % 7 % % / 7 % 88% 9
(C) (A) (A)/(C) (B) (B)/(C) % % ~9 % 98% ~9 % 77% ~9 % % % % / 7 8% 79 9% 8 7 9% 9 9% 7 % % % % % % % % / 7 % 79 88% 8 (A) (B) (B)/(A) ( )(C) (D) (D)/(C),9, % 7 7 %
EMPLOYEE WELFARE (C) (A) (A)/(C) (B) (B)/(C) %,78 89%,9 % 9% % % %,7 89%,9 97 % % 8,8 9% 88%,8 %,7 89%,9 % % ~9 7% 8 9% ~9 ~9 7 9 7% % 78 8% 9% 9 87 ~9 9% 9% 7 % % %,7 89%,9 % 9% ~ 7 % 9 78% 7 ~ % 8% ~ 9% 9% 9 ~ % 89% 8 ~ 9% 9% 8 % % %,7 89%,9 % % 77 % 9% 8 9 9% 8% 9 9 8%, 9%, %,7 89%,9 7
% ( ) 8
EMPLOYEE WELFARE... B.. ( / ). DVDCD. 7,, 7,,. 8 9... 9
.. -.....
EMPLOYEE WELFARE (Harmony) (Innovation) (Top) 999..... HRD.
TTQS 8,,9 97 8, 8,,98,
EMPLOYEE WELFARE (Sincerity, Accountability, Full participation, Exempt from hazard, SAFE) PDCA
( ).9.8.7....8.... 8 8. :
EMPLOYEE WELFARE 員工照護
7
ENVIRONMENTAL SUSTAINABILITY (e-moving Bobee-movinge-moving Pluse-moving e-moving Super) Automated Guided Vehicle AGV 9 ISO ISO ISO LED 977 ISO COe COe,7.8,8.9 N/A 7,9. 7.87% 7.% N/A.% :... ( RTO ) ( CO ) ( ),7.8 COe/ 7.87,8.9 COe/ 7. 7
( COe/ ) ( COe/ ) 9,9.8,.8,87.,.,.97 9,78.8 9,98.9,8. 8,8.,78. 7,7.8,79.97 7,9.,7.9 /..8...8...97.9... 9 ISO 8
ENVIRONMENTAL SUSTAINABILITY /,9 7,89 7,98, /,7.7,.7,.,. : /.9.7. 9.9 m/ ) 8 7,7 7,99,7 8,7 9
m/ ) 7,79 8,9 7,,9 m/ ),8,8,877 9,8 : % %...... 7. 8. 9.... Punch HEM# Press NO Cooling HEM. no.. ED LB-.. ED. NO. 7. BB NO. 8. PUMP OFF 9. 8.. 9. R-a
ENVIRONMENTAL SUSTAINABILITY 997 ISO BSI ISO
ISO
ENVIRONMENTAL SUSTAINABILITY % 8% ( ) 8% 98.% 87 8. VOCs 9 THC ppm VOCs % VOCs VOCs COD mg/l mg/l. FRP RC. VOCs VOCs VOCs.%.% 8.8% 8.7% (Par) (SOx) (NOx) VOCs (RTO)
.% 8.8% 8.7%VOCs % (Par) - ( / )...9.987.9....78...8. (SOx) - 8.8.7...8.7.9..79.8. (NOx) - 8 7..7.8.7......8.
ENVIRONMENTAL SUSTAINABILITY (VOCS) - ( / ) ( / )..8 88. 7.8...9 7.... COD BODSS PH ( ) (mg/l) (mg/l) (mg/l) (mg/l) (mg/l) (mg/l) (mg/l) (mg/l) (mg/l) (mg/l) (mg/l) ~9........ 7. 7. 9.79 8.9 979 ND. ND. ND. ND.7 7..7...9 8 ND.7 ND. ND ND ND ND 7.. 8. 7.9. 7 ND..7. ND. ND ND 7..9..8 7. 88 ND... ND. ND ND : ND(No Data) PH (mg/l) (mg/l) ~9 7..9 7. 7..8 78 7.7.9 8. 7...8
PH PH COD SS ( ~7%) ( ~%) ~7% ~ m ~ m / (m/ ) (m/ ) 9,88 9,,8 87,9.....7...7..%.7.8..7.98.9
ENVIRONMENTAL SUSTAINABILITY ( ),88. 7.99 8..7.9.8 98..9..9,8.7..9..8. 7.7.8.99 98.,99.9. 9.7..7 7.7 89.99 7.8 7. 97.,9.. 8.7.. 8. 8.8 9..9. 7
( ) ( ) ( ) ( ) A. B. C.,98,9,,, 8
ENVIRONMENTAL SUSTAINABILITY -.. ( ) ( ) ( ),77,,9,9 ( ) 79 7 ( ),9,9,88,8 8 7 7,8,9,98,8 9
R MIVEC MIVEC 8 8 8% 8% GreenTrans e-movinggreentrans
ENVIRONMENTAL SUSTAINABILITY COLT PLUS COPA 99c.c. CVT D COLT PLUS COSA 99 c.c. CVT D COLT PLUS COSB 99c.c. CVT D COLT PLUS COSA 99c.c. CVT D COLT PLUS COPA 99c.c. CVT D LANCER FORTIS LC8SDA 798c.c. CVT D LANCER FORTIS LC8SDA 798cc LANCER FORTIS LCSDA 998 C.C. CVT D LANCER io LC8SDAS 798c.c. CVT D LANCER io LC8SDAS 798cc LANCER io LCSDAS 998cc OUTLANDER REHA 9c.c. CVT D OUTLANDER REHAX 9c.c. CVT D OUTLANDER REHDA 9c.c. CVT D OUTLANDER REH7AX 9c.c. CVT D VERYCA CMMFI 99c.c. M D VERYCA CMMPI 99c.c. M D VERYCA CMMPW 99c.c. M D VERYCA CMMV 99c.c. M D VERYCA CMMV 99c.c. M D VERYCA CMMV8 99c.c. M D ZINGER FUHA 78c.c. A D ZINGER FUHA 78c.c. A D ZINGER FUHA 78c.c. A D OUTLANDER REHA 9c.c. CVT D OUTLANDER REHAX 9c.c. CVT D OUTLANDER REHDA 9c.c. CVT D OUTLANDER REH7AX 9c.c. CVT D
OUTLANDER OLHA 9cc CVT D OUTLANDER OLHAX 9cc CVT D LANCER FORTIS 998C.C. LANCER io 998C.C. COLT PLUS COSB 99cc CVT D OUTLANDER OLHA 9cc CVT D OUTLANDER OLHAX 9cc CVT D LCSDA A7A9A- LCSDAS A7A9A- COSB A7AA- / e-moving COLT PLUS COSB 99cc CVT D LANCER FORTIS 798C.C. LANCER io 798C.C. LANCER FORTIS 798C.C. LANCER FORTIS 798C.C. LANCER io 798C.C. OUTLANDER REHAX 9c.c. OUTLANDER REHDA 9c.c. OUTLANDER REHA 9c.c. COLT PLUS 98cc CVT D LANCER io 798C.C. COLT PLUS COSA 99c.c. CVT D EM98 EMA EMA EMA8 EMAR EMAT COSB A7AA-7 LC8SDA A7A9A- LC8SDAS A7A9A- LC8SDA A7A9A- LC8SDA A7A9A- LC8SDAS A7A9A- REHAX A7EA- REHDA A7EA- REHA A7EA- COPA A7CA- LC8SDAS A7A9A-7 COSA A7AA- COSA A7AA- COSA A7AA- COLT PLUS COSA 99c.c. CVT D COSA A7AA- COSA A7AA- COSA A7AA- COSA A7AA-7 ZINGER 78c.c. FUHA A7EA- FUHA A7EA- FUHA A7EA- FUHA A7CA- LANCER FORTIS LC8SDA 798C.C. LANCER io LC8SDAS 798C.C. LANCER io LCSDAS 998C.C. LANCER FORTIS LCSDA 998C.C. VERYCA 99C.C. LC8SDA A7AA- LC8SDA A7AA- LC8SDA A7AA- LC8SDAS A7AA- LC8SDAS A7AA- LCSDAS A7AA- LCSDA A7AA-7 CMMPI A7CA- CMMPW A7CA- CMMV A7CA- CMMV A7EA7- CMMV8 A7EA7-
ENVIRONMENTAL SUSTAINABILITY CO.9.8.7.......9.8.7.......8.....8.... Lancer.8 Lancer. Colt Plus Outlander Veryca. Veryca. ZingerAT ZingerMT Delica.8.....8.... :. Veryca.Veryca. CO.g/km. Veryca.ZingerMT 9 NOx.....7.7.................... Lancer.8 Lancer. Colt Plus Outlander Veryca. Veryca. ZingerAT ZingerMT Delica :. Veryca.Veryca. NOx.g/km. Veryca.ZingerMT 9
THC..9.8.7...... Lancer.8 Lancer. Colt Plus Outlander..9.8.7...........9.8.7............9.8.7....... Veryca. Veryca. ZingerAT ZingerMT Delica :. Veryca.Veryca. THC.g/km. Veryca.ZingerMT 9, Fortis 87.%, Colt Plus 89.8%, Outlander 87.% 8%
ENVIRONMENTAL SUSTAINABILITY e-moving e-moving e-moving e-moving e-moving e-moving e-moving e-moving,
e-moving e-moving ( ) 7 A B ( ) e / e-moving e-moving 7 e-moving
ENVIRONMENTAL SUSTAINABILITY 環境永續 e-moving PM. ~ e-moving Fedex 7 DHL e-moving (~ ), 7
9 7 8
CUSTOMER AND PARTNERSHIP 8 8 8 ISO 8 8 8 8, 9
99 8... Supply Chain Management, SCM SCM (Dealer Management System, DMS ) (Market Production Balance System, MPBS) (Production Data Value Chain, PDVC) (Enterprise Resource Planning, ERP) 7
CUSTOMER AND PARTNERSHIP SCM ERP (Product Data Management, SCM PDM) (Quality Management, QM) PDVC EO(Engineer Order) PO( Production Order), ERP ERP. // 8// (Lancer/Outlander). ( ) 8 ISO 7
.... ( :-7778) SOP,8 7 ( ) 7
CUSTOMER AND PARTNERSHIP / CS KPI 7
7 7
SOCIAL WELFARE 999 999 ~ ~ ~ ~ ( ),7 7 7 9, 9 9,78 9 ( ) 7
( ) ) 9 8 9 9 7 7 7 8 9 7 8 9 8 9 7 7 7 8 7 8 ( ) 7 8 7 9 8 9 9 7 7 7 8 9 7 8 9 7 9 8 7 8 8 9 7 ( ( ) 7 8 9 9 9 9 7 7 7 9 7 8 7 9
SOCIAL WELFARE 社會公益 ( 9 9 9 9 9 8 ( ) ) 9 8 9 9 9 8 8 7 9 9 7 7 7 9 9 9 9 8 7 8 7 8 7 7 8 8 9 8 9 9/ 9 9/ 9 9 / ( ) 8 8 /8 8 / 7 / 7 7 ~7 7 ( ( ) ( ) ) ( ( ) ) # 77
99 7 78
SOCIAL WELFARE 社會公益 ~ 7 79
( ) 8
SOCIAL WELFARE 社會公益, 8
8 7,7
SOCIAL WELFARE 8.8% 79.% 7 7.....7%.% 8%.8%.7%.% 8.8%.9% 7 /,? 79.% 79.%.9% 8
7 7 COLT PLUS (~ ) SAE (~ ) 7 (~ ) 8
SOCIAL WELFARE ( ) SAE Taipei Section SAE 8
87 9 GRI/G 8
APPENDIX TPM 9 9 7 7 8 7 7 7 7 8 7 8 9 8 J.D.Power 9 TPM TPM ADVANCED GSP(Good Service Practice) (BSI) ISO/TS99 TPM JIPM( ) TPM Accenture JIPM( ) TPM J.D.POWER (SSI) 87
9 999 999 998 997 997 / 997 7 99 99 / 99 9 99 / 99 / 99 99 / 99 / 99 BSI ( ) ISO 9 ISO ISO 9 AAAAA 99 8 9 8 8 9 7 TTQS TTQS TTQS 8 e 88
APPENDIX 997 99 99 99 99 99 99 / 99 99 ( ) 8 8 8 8 9 8 7 7 7 7 9 9 9 998 8 - CSR CSR - 9 89
997 99 99 99 99 99 9 / 99 9 99 99 9 99 99 99 8 99 99 99 ( ) ( ) ( ) 9
APPENDIX GRI/G GRI GRI ( ) G- ~ G- G- G- ~ G- G- G-7 8 G-8 G-9 8 G- G- 8 G- 7-7 G- ** ** G- ~ G- 7 G- 8 : " " " " " " 9
GRI GRI ( ) G-7 G-8 9 G-9 9 G- 9 G- 9 G- G- ** ** ** ** G- 8 G- 8 G- 8 G-7 8 G-8 G-9 G- G- CSR G- GRI / G- / G- 9
APPENDIX GRI GRI ( ) G- 7 ~ G-EC 8~ G-EC 7 G-EC 8 G-EC G-EC ~7 G-EC G-EC7 7~8 G-EC8 G-EC9 7 G-EN 9~ G-EN G-EN 9~ G-EN 9~ G-EN G-EN7 : " " " " " " 9
GRI GRI ( ) G-EN8 9~ G-EN9 9~ G-EN ** G-EN 9 G-EN 9 G-EN 9 G-EN IUCN 9 G-EN ( ) 7 G-EN ( ) 7 G-EN7 ( ) 7 G-EN9 G-EN (ODS) G-EN G-EN G-EN 7~8 G-EN 9 G-EN IIIIIIVIII 7~8 G-EN ( ) G-EN7 G-EN8 G-EN9 9 9
APPENDIX GRI GRI ( ) G-EN G-EN 9 G-LA G-LA G-LA G-LA G-LA G-LA8 ( ) / ~7 8 8 8 8 G-LA9 G-LA ~ G-LA ~7 G-LA ~7 G-LA ~7 : " " " " " " 9
GRI GRI ( ) G-HR G-HR G-HR G-HR ** ** ** G-HR ** ** G-HR ** ** G-HR7 ** ** G-HR8 ** ** G-SO ** ** G-SO ~ G-SO ** ** G-SO / ** ** 9
APPENDIX GRI GRI ( ) G-SO7 ** ** G-SO8 ** ** G-PR : 9 G-PR 9 G-PR 9 G-PR 9 G-PR 9 G-PR7 9 G-PR8 9 G-PR9 ** ** : " " " " " " 97