完善 加密列車班次
車站座椅 單程智能車票
香港客運業務 28
2013151.66 2012 4.4% 5.4% 84.49 3.2% 67.1744.3% 2013 3.0% 18.234 18.1913.0% 14.747 2012 3.0% 2013 1.5% 1.114 1,370 2012 7.6% 2013 201246.4% 46.9% 2.8 14.2 2013 2.8 14.6 11.6 11.5 46.4 46.9 24.7 24.5 2012 66.7% 4.1 2013 4.2 29.2 29.1 2013 2.193 2.9% 7.3% 430 66.7 2012 66.7 2013 3.5% 525 22.0% 3.6% 430 21.8 22.0 2013 78.2 78.0 2012 2013 29
香港客運業務 2013 2012 46.4% 46.9% 66.7% 54.2%53.4% 21.8% 22.0% 2013 150.21 2012 4.4% 105.11 70% 1.6% 7.13 2013 29.23 2012 2.7% 8.43 6.0% 2013 6.00 2012 3.8% 1.44 127.5% 2013 4 20132017 0.6% 2013 2.7% 3.2% 2014 (31 ) 2 0 1 3 8 Holiday 2013 9 11 17 2013 8 11 15 30
2013 31
香港客運業務 2013 12 31140 2013 7 15 15 2013 2013 99.9% 2013 2013 2012 73 74 84 84 69 66 69 68 62 63 72 70 69 64 66 66 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 7.58 2009 1,819 14.9 7.69 7.84 8.07 8.18 2010 2011 2012 2013 1,900 1,800 1,700 1,600 1,500 1,400 1,300 1,200 1,100 1,000 900 800 700 600 500 400 300 200 100 0 1,400 1,200 1,000 800 600 400 200 0 1980 1985 1990 1995 2000 2005 2013 7.92% 4.58% 4.14% 99.9 99.9 99.9 99.9 70 73 66 68 = 100 2012 2011 32
2013 2013 2012 2013 2013/ MTR Mobile The Global AirRail AWARDS 2013 North Star Air Rail Link of the Year 2013 2013 MTR Mobile 2013 33
香港客運業務 2013 2013 2012 1,300 93,000 2013 9 100 100 = 100 100 100 2012 2011 21.5 21.5 23.1 24.2 24.9 99.9% 2009 2010 2011 2012 2013 34
2013 35
香港客運業務 2013 902020 602013 50 2013 2015 2012 30 52 2016 8380 36
2012 2014 326 15 2012 650 201341 2014 180 MTR MobileTraffic News MTR Tourist 2013 9 Next Train 2013 7 84Wi-Fi Wi-Fi 2013 6 2011 (Quality Award) 2013 2013 20% 27% Next Train 2013 37
香港客運業務 11 2013 5 6 30 2013 2 (Office of Rail Regulation) 2012 CoMET MTR Stockholm AB MTRS London Overground Rail Operations Limited LOROL 2013 5 Metro Trains Melbourne Pty. Ltd. MTM11 2013 12 2013 38
2013 2012 218.2 218.2 2,106 2,050 84 84 68 68 e 49 49 1,336 1,331 21,104 21,081 23,954 23,570 19.0 19.0 19.5 19.5 120 120 120 120 126 144 126 144 112 130 120 130 212 212 212 212 327 327 327 327 600 600 600 600 180 240 180 240 150 150 150 150 360 360 360 360 240 240 240 240 600 600 600 600 171 210 180 210 270 270 270 270 270 300 270 300 15 2012 * A B C D E F G H I J K L M O 1,541 1,147 1,076 1,246 1,609 606 2,464 1,681 1,620 491 650 1,380 877 602 507 261 263 205 517 361 194 776 559 249 104 132 339 130 105 122 175 323 229 439 226 283 313 480 217 115 104 439 65 113 146 82 154 132 270 163 247 172 424 303 66 100 250 58 97 173 * London Underground Limited New York City Transit Sistema de Transporte Colectivo Régie Autonome des Transports Parisiens Metro Régie Autonome des Transports Parisiens Réseau Express Régional Metropolitano de São Paulo Moscow Metro Metro de Madrid Metro de Santiago Berliner Verkehrsbetriebe 2013 39
香港客運業務 2013 98.5% 99.5% 99.9% 98.5% 99.5% 99.9% 98.5% 99.5% 99.9% 98.5% 99.5% 99.9% 98.5% 99.5% 99.9% 98.5% 99.0% 99.9% 98.5% 99.0% 99.9% 98.5% 99.0% 99.9% 98.0% 99.0% 99.8% 98.0% 99.0% 99.9% 98.0% 99.0% 99.9% 98.0% 99.0% 99.9% 98.0% 99.0% 99.9% 600,000 3,474,269 600,000 4,412,228 8,000 14,606 98.0% 99.0% 99.6% 98.0% 99.0% 99.9% 98.0% 99.0% 99.8% 99.0% 99.7% 97.0% 99.0% 99.5% 97.0% 99.0% 99.6% 97.0% 99.0% 99.6% 99.0% 99.9% 40
2013 97.0% 99.0% 99.8% 97.0% 99.0% 99.9% 97.0% 99.0% 99.9% 99.0% 99.9% 98.0% 99.0% 99.9% 98.0% 99.0% 99.9% 98.0% 99.0% 99.9% 98.5% 99.5% 99.8% 98.5% 99.5% 99.8% 98.5% 99.5% 99.9% 97.5% 99.9% <3 0 91.0% 99.7% 98.5% 99.9% 99.0% 100.0% 99.0% 99.5% 99.0% 100.0% 99.0% 100.0% 2013 41