2004 2012 2012 7 2012 11 2012 29 2012 2010 2012 2012 2010 2011 30 1 2012 2012 32 2004 34 2 3 1 2010 2011 1 5 ~ 14 2012 2012 2011 2012 7 26 ~ 30 2 2012

* 2012 2012 2012 D630. 1 A 2095-3151 2013 10-0022 - 19 2011 50% 1 30 * 2012 1 2011 51. 27% 2012 5 21 http / / money. 163. com /12 /0521 /11 /821AREOV00253G87. html. 22

2004 2012 2012 7 2012 11 2012 29 2012 2010 2012 2012 2010 2011 30 1 2012 2012 32 2004 34 2 3 1 2010 2011 1 5 ~ 14 2012 2012 2011 2012 7 26 ~ 30 2 2012 1 1 ~ 7 3 2003 25 20 2002 7 5 ~ 7 2004 3 10 ~ 13 23

1 7 2 8 3 4 9 5 6 瑏 瑠 2003 SARS 瑏 瑡 17 2004 2006 5 14 ~ 15 2004 7 9 ~ 15 2 2006 6 7 ~ 13 2012 5 42 3 20 2003 25 4 510 6 5 ~ 7 8 9 瑏 瑡 2004 2 47 2000 4 7 ~ 13 2002 7 2012 1 8 ~ 12 2006 5 14 ~ 15 2004 5 52 ~ 57 24

1 2 7 3 8 2005 3 2006 4 10 2008 2011 5 6 1 2 3 4 2005 1 35 ~ 36 2007 7 103 ~ 106 2003 3 35 ~ 36 2003 9 27 5 191 ~ 201 2009 1 6 7 8 2010 2 3 ~ 11 2004 3 10 ~ 13 2006 6 7 ~ 13 25

2 3 4 2004 2004 39 14 5 2007 21 121 5 1 6 2007 4 10 2006 165 31 2000 ~ 2004 7 2011 12 3 4 5 6 7 2012 5 42 2009 2010 1 35 2012 2 20 2011 2011 2007 26

7 7 4 2010 ~ 2011 38 9 2012 1 2011 6 30 World Economic Forum WEF 2 1993 Global Competitiveness Index GCI 5 International Institute for Management Development IMD World Competitiveness Index 3 2011 6 WCI 6 Foreign Policy Global Cities Index 7 30 Economist Intelligence Unit EIU Quality of Life 8 Doing Business 9 Accenture Leadership in Customer Service Project 1 2010 ~ 2011 2011 2 4 3 2011 9 2011 2012 2012 126 ~ 144 4 2012 35 http / /wwweeocomcn / 2012 /0618 /228481shtml 2012 06-18. 5 World Economic Forum. The Global Competitiveness Index 2011-2012 Setting the Foundations for Strong Productivity \ R \. Geneva World Economic Forum 2011. 6 IMD. 2010 World Competitiveness Report \ R \. Lausanne International Institute for Management Development 2010. 7 8 9 Foreign Policy. The 2008 Global Cities Index \ J \. Foreign Policy 2008 69 11 /12 68. Economist Intelligence Unit. Quality of Life Index \ R \. London Economist Intelligence Unit 2005. World Bank. Doing Business 2012 Doing Business in a More Transparent World \ M \. Washington DC World Bank 2011. 27

1 Mercer 221 Quality of Living 2010 2 30 2012 2012 2011 2012 68 1 68 1 Accenture. Leadership in Customer Service Creating Shared Responsibility for Better Outcomes \ R \. Dublin Accenture 2009. 2 Mercer. Quality of Living Worldwide City Rankings 2010 \ R \. New York Mercer 2010. 28

5 11 1 ~ 5 5 3 0 ~ 10 11 5 5 22 10 11 12 10 Z - score Principal Component Analysis PCA 13 1 Miller TI Miller MA. Standards of Excellence U. S. Residents' Evaluations of Local Government Services \ J \. Public Administration Review 1991 51 6 503-514. 2 Miller TI Miller MA. Assessing excellence poorly The bottom line in local government \ J \. Journal of Policy Analysis and Management 1992 11 4 612-623. 29

1 2012 2012 34 1 2012 5 7 2012 5 7 CATI CATI 1 4 22 5 15 5 2012 2012 34 2012 30

2012 5 7 34 2012 700 99% 2011 ± 5% 100 10 23 923 1000 1 10% 10 3606 100 2 1 695 704 704 701 * 750 703 703 705 * 699 * 700 700 702 * 707 * 700 702 700 * 705 703 704 * 700 * 701 * 702 700 698 703 703 * 705 700 702 701 716 702 700 703 * 31

2 102 105 106 107 * 113 100 109 104 * 103 * 109 111 107 * 106 * 110 110 104 * 102 109 100 * 102 * 103 * 107 107 105 112 112 * 103 108 106 105 107 107 104 101 * 2012 3 2012 3 1 5. 74 6 5. 62 1 5. 74 7 5. 50 3 5. 70 8 5. 49 4 5. 64 9 5. 44 5 5. 63 10 / 5. 42 32

4 2011 2012 2011 11 12 13 2012 2011 2012 2011 2012 34 2011 2011 11 6. 13 6. 44 2011 7. 39 7. 24 2011 2011 12 14 15 2011 4 1 8. 23 6. 39 6. 21 4. 47 5. 17 1 7. 70 6. 18 6. 07 4. 45 5. 13 3 7. 65 6. 15 6. 04 4. 44 5. 11 4 7. 59 6. 13 5. 94 4. 33 5. 03 5 7. 43 6. 10 5. 90 4. 30 5. 00 6 7. 37 6. 10 5. 88 4. 28 4. 98 7 7. 35 6. 09 5. 83 4. 17 4. 97 8 7. 30 6. 05 5. 75 4. 17 4. 96 9 7. 29 5. 98 5. 75 4. 16 4. 95 10 7. 28 5. 95 5. 74 4. 13 4. 94 33

5 4. 98 2011 34 6 7. 25 11 ~ 15 4. 47 0 ~ 10 11 5 2012 5 34

2013 10 2498 35 2 GDP 1. 2. 2

3. 4. 2012 5. 2011 2011 2011 2011 2012 6. 5 6 2011 2011 2011 2012 2012 34 5 1 6. 50 6 6. 22 2 6. 49 7 6. 12 3 6. 40 8 6. 10 4 6. 35 9 6. 08 5 6. 22 10 6. 07 36

2011 6. 68 8. 14 8. 03 2011 2012 2011 2012 6. 43 8. 13 2011 2011 2011 4. 36 0 ~ 10 11 2012 4. 36 34 5. 00 6 1 8. 09 8. 01 5. 59 4. 36 1 7. 89 7. 94 5. 54 4. 32 3 7. 75 7. 89 5. 48 4. 30 4 7. 75 7. 66 5. 43 4. 25 5 7. 53 7. 63 5. 41 4. 20 6 7. 51 7. 58 5. 39 4. 18 7 7. 46 7. 55 5. 38 4. 15 8 7. 44 7. 49 5. 20 4. 11 9 7. 38 7. 45 5. 19 4. 07 10 7. 37 7. 42 5. 14 4. 07 37

7 6. 30 7. 35 GDP GDP - 0. 295 0. 091 0. 109 0. 539 5% 7 * 1 5. 96 6 5. 38 2 5. 58 7 5. 37 3 5. 50 8 5. 35 4 5. 40 8 5. 35 5 5. 39 8 5. 35 * Z-score 34 = + Z-score 38

/ 2011 2011 2011 2011 2011 8 24 000 4 3 3 2012 8 2012 * 1 5. 67 6 5. 43 2 5. 64 7 5. 41 3 5. 58 8 5. 40 4 5. 52 9 5. 40 5 5. 52 10 / 5. 39 * = + Z-score 39

2011 2012 2012 2010 2012 2012 2012 30 GDP 40