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1 efamilypro Life Insurance Plan CONTENTS Page A. GENERAL PROVISIONS MEANINGS AND DEFINITIONS ENTIRE CONTRACT INCONTESTABILITY SUICIDE IN FORCE TERMINATION BY POLICYHOLDER PAYMENT OF PREMIUM GRACE PERIOD REINSTATEMENT OWNERSHIP ASSIGNMENT BENEFICIARY DEATH BENEFIT DEATH BENEFIT CLAIM NON-PARTICIPATION PAYMENT OF BENEFITS REDUCTION OF SUM INSURED COLLECTION AND USE OF CUSTOMER INFORMATION, FINANCIAL CRIME RISK MANAGEMENT ACTIVITY AND TAX COMPLIANCE APPLICABLE LAW RIGHTS OF THIRD PARTIES POLICY SERVICING B. PREMIUM ADJUSTMENT C. CONVERSION PRIVILEGE APPENDIX Supplemental Benefit Listed On The Policy Schedule 1 (if any) IL509 04/18

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3 The terms and conditions of this Policy are as follows: A. GENERAL PROVISIONS 1. MEANINGS AND DEFINITIONS In this Policy, Hang Seng Insurance Company Limited is referred to as the Company, we, our or us and the Policyholder is referred to as you or your. Application means your application for this Policy and includes any medical information received by us in respect of the Life Insured and any statements or representations made by you in respect of the Life Insured as evidence of insurability. Basic Plan means the Basic Plan specified in Policy Schedule 1. Beneficiary(ies) means the Beneficiary(ies) designated under provision A12. Benefit Cessation Date means the date specified as Benefit Cessation Date in Policy Schedule 1. Death Benefit means at any time subject to provisions A2(c) and A4, an amount calculated in accordance with provision A13 and payable upon the death of the Life Insured. Grace Period means, in respect of a premium payable under this Policy, the period referred to in provision A8. Hong Kong SAR means the Hong Kong Special Administrative Region of the People s Republic of China. Insurance Age means, at any date, the age of the Life Insured or Policyholder (where applicable) on the most recent birthday prior to the Policy Date plus the number of completed Policy Years. If the Life Insured s or Policyholder s (where applicable) birthday is on the Policy Date, it will be calculated based on the age on such Policy Date. Issue Date means the date specified as Issue Date in Policy Schedule 1. Life Insured means the person named as Life Insured in Policy Schedule 1. Payment Cessation Date means the date specified as the Payment Cessation Date in Policy Schedule 1. Policy means the Application and the provisions set out in this Policy document including the Policy Schedules, the Supplemental Benefit provisions (if any) and in any Policy Endorsements issued by us. Policy Anniversary means each anniversary of the Policy Date. Policy Date means the date specified as Policy Date in Policy Schedule 1. 1

4 (c)

5 Policy Endorsement means any document issued by us which sets out amendments to the provisions of this Policy. Policy Schedule means the initial schedule(s) attached to this Policy and any amendments thereto, any schedule substituted for an existing schedule and any new schedule expressly adopted by us, in each case as notified in writing to the Policyholder. Policyholder means the person named as Policyholder in Policy Schedule 1. Policy Year means the period from and including a Policy Anniversary up to but excluding the next subsequent Policy Anniversary. The period from and including the Policy Date up to but excluding the first Policy Anniversary is deemed to be the first Policy Year. Sum Insured means the amount indicated as such in Policy Schedule 1 or in any Policy Endorsements issued by us. Supplemental Benefit means any benefit supplement to the Basic Plan as listed under the section of Benefit Details in Policy Schedule 1 or any Policy Endorsement issued by us. Term means a period as specified in Policy Schedule 1 during which the premium is level. Terms defined above and any other terms defined in this Policy shall have the same meaning whenever used in this Policy unless the context requires otherwise. All words in this Policy denoting the singular shall where the context permits include the plural and vice versa. 2. ENTIRE CONTRACT The entire contract between you and us is constituted by this Policy, your Application for this Policy, any medical evidence received by us in respect of the Life Insured and the Policyholder (where applicable) and any written statements and answers given to us as evidence of insurability. (b) Subject to provision A2(c), no amendment to this Policy will take effect unless it is written in a Policy Endorsement or a revised Policy Schedule issued by us and you agree to such amendment in writing. (c) We may amend this Policy without your agreement if, (i) (ii) any particulars contained in Policy Schedule 1 or in any written statements or answers given as evidence of insurability (in particular, relating to age, sex or smoking status) are found to be incorrect; or we discover that you have or the Life Insured has, misrepresented or omitted any facts which you or the Life Insured knew, or a reasonable person in your or the Life Insured s circumstance ought to have known, was material to our assessment of the risk of insuring the Life Insured. 2

6 (b) 2(c) (c) (i) (ii) 1 2

7 Any such amendment will be contained in a Policy Endorsement to this Policy or a revised Policy Schedule and will retrospectively adjust its terms and conditions to reflect the basis on which we in our absolute discretion consider we would have issued and operated this Policy taking into account the full and correct information. 3. INCONTESTABILITY Subject to provision A2(c), we will not in the absence of fraud contest this Policy during the lifetime of the Life Insured after it has been in force for two years from the later of the Issue Date or the effective date of reinstatement pursuant to provision A9. This provision will not apply to any Supplemental Benefits. 4. SUICIDE If the Life Insured dies by suicide, whether sane or insane, within one year of the later of the Issue Date or the effective date of reinstatement pursuant to provision A9, our liability will be limited to any amount paid to us by the Policyholder (excluding any interest received by us pursuant to provision A9) under this Policy less any amount paid by us under this Policy in respect of coverage since the Policy Date or the effective date of reinstatement if this Policy has been reinstated, and less any outstanding premiums. 5. IN FORCE This Policy comes into force on the Policy Date and will remain in force until the earliest of to (f) as follows: the Benefit Cessation Date of the Basic Plan as stated in Policy Schedule 1; (b) the Policy Anniversary at which the Life Insured s Insurance Age is eighty; (c) the date of death of the Life Insured under provision A13; (d) the due date of the unpaid premium if this Policy lapses in accordance with provision A8; (e) (f) the date this Policy is cancelled or is terminated pursuant to provisions A6 or A18 or the terms of any Supplemental Benefits; and the date this Policy is made void by us in the following manner: we have the right to request from you various information or data to verify your identity in a way that meets the requirements of the relevant regulators pursuant to such rules or guidelines issued by such regulator, and if you do not provide such information or data within a time period as requested by us, which is reasonable in the context of such requirements, then upon the expiry of such time period this Policy becomes voidable by us. Prior to the expiry of such time period and notwithstanding any other provisions as stated in the Policy, we have the sole discretion to suspend or defer any transactions or provision of any services under this Policy if such identity verification remains uncompleted within such time period as stipulated in such rules and guidelines issued by such regulator. 3

8 3. 2(c) (f) 1 (b) (80) (c) 13 (d) 8 (e) (f)

9 6. TERMINATION BY POLICYHOLDER The Policyholder may terminate this Policy by sending a termination notice to the Company in a duly completed prescribed form. Such termination shall become effective on the next premium due date after receipt of such form by the Company. 7. PAYMENT OF PREMIUM The premiums are payable to us while the Life Insured is alive, on or before the premium due dates up to but excluding the relevant Payment Cessation Date as specified in Policy Schedule 1, or until the last premium due date prior to the date of termination of this Policy, whichever is earlier. Premiums are payable monthly or in such other frequency or by any method we make available. You may, subject to our consent, request to change the frequency of premium payment at a Policy Anniversary by giving us one month written notice. If accepted by us, we will then inform you of the adjusted premiums due. 8. GRACE PERIOD We allow a Grace Period of 30 days for payment of any premium when due. A premium will not be regarded as paid unless it is received by us within the Grace Period. If a premium is not paid by the end of the Grace Period, this Policy will immediately lapse with effect as at the due date of first unpaid premium. If death of the Life Insured occurs within the Grace Period, we will pay the Death Benefit pursuant to provision A REINSTATEMENT If this Policy has lapsed due to non-payment of premium, you may apply to reinstate this Policy within one year from the due date of the first unpaid premium. To reinstate this Policy, we require: a written application for reinstatement in a prescribed form; (b) production, at your expense, of evidence of insurability of the Life Insured satisfactory to us; and (c) payment of all overdue premiums with interest since the due date of the first unpaid premium and up to the time of reinstatement. It will be at our sole discretion whether to accept any application for reinstatement. Where accepted, the applicable interest on overdue premiums will be calculated at a rate determined by us from time to time. 4

10 (b) (c) 4

11 10. OWNERSHIP Subject to the rights of any irrevocable beneficiary, you have all rights of ownership in this Policy while it is in force. You may subject to our consent change the ownership of this Policy, from yourself to a new policyholder. To request such a change you must file a written request with us in a form specified by us together with satisfactory documentary proof as reasonably requested by us. If this change takes effect, all right of ownership in this Policy will be passed to the new policyholder on the effective date of change. Any change will not be effective until it is accepted and recorded by us. Once accepted and recorded, the change will take effect as of the date you signed the request, subject to any payment we have made or action we have taken before recording the change. 11. ASSIGNMENT You may assign this Policy as collateral for a loan without the consent of any revocable beneficiary. A request for assignment will not be effective until it is accepted and recorded by us. We will not be responsible for the consequences, validity or effect of any attempted assignment. 12. BENEFICIARY When a beneficiary(ies) is/are designated either in this Policy or by a declaration in writing provided to us by the Policyholder, such Beneficiary(ies) recorded in our latest record will, subject to any applicable laws or regulations to the contrary, be deemed to be beneficially entitled to the Death Benefit of this Policy at the time of death of the Life Insured. (b) While this Policy is in force, you may change the Beneficiary(ies) by giving us a written request which we may require to be in a specified form. A change of Beneficiary(ies) shall be effective only if accepted and recorded by us. (c) A change of Beneficiary(ies) will be deemed effective as of the date the request is signed whether or not the Life Insured is alive at the time of our approval and recording of such request. 13. DEATH BENEFIT We will pay the Death Benefit on the death of the Life Insured provided that this Policy is in force at the date of death of the Life Insured and we receive the documents or information as set out in provision A14 or pursuant to the terms of the Supplemental Benefit (if any). (b) The Death Benefit which applies under this Policy is, at the date of death of the Life Insured, the Sum Insured as specified in Policy Schedule 1 or in any Policy Endorsements issued by us less any outstanding premiums. 5

12 (b) (c) (b) 1 5

13 14. DEATH BENEFIT CLAIM If the Life Insured dies while this Policy is in force, we will pay the Death Benefit to the surviving Beneficiary(ies), or if none has been designated or the designated Beneficiary(ies) has or have died before the Life Insured, to you or your estate. If the Life Insured and Beneficiary(ies) die in circumstances rendering it uncertain that any one of them, or which of them, survived the other or others, the Life Insured shall be deemed to have survived the Beneficiary(ies). (b) Subject to provision A16 below, any amount payable on the death of the Life Insured will be paid after we have received written proof of the validity of claim satisfactory to us. Proof of the validity of claim shall include: (i) (ii) evidence of the death of the Life Insured and the cause of death; evidence of the right of the claimant to be paid; (iii) this Policy document; and (iv) any other information which we may reasonably require to establish the validity of the claim. (c) The receipt of the Death Benefit payable under this Policy by the Beneficiary(ies), you or your estate or any assignee will discharge us from any further liability under this Policy. 15. NON-PARTICIPATION This Policy does not participate in the profits of the Company. 16. PAYMENT OF BENEFITS Any premiums outstanding at the time of any payment under this Policy shall be deducted from the amount otherwise payable under this Policy. Our claim for any outstanding premiums shall be prior to any payment to the Policyholder or the Beneficiary or the assignee or other persons (as the case may be) under this Policy. 17. REDUCTION OF SUM INSURED The Policyholder may request us, in writing, to reduce the Sum Insured while this Policy is in force. If the request is agreed by the Company, the Sum Insured and Death Benefit under this Policy will be adjusted and reduced proportionally. The Company will issue a written confirmation with a set of revised Policy Schedules as relevant to the Policyholder to effect the changes. 6

14 14. (b) 16 (i) (ii) (ii) (iv) (c)

15 18. COLLECTION AND USE OF CUSTOMER INFORMATION, FINANCIAL CRIME RISK MANAGEMENT ACTIVITY AND TAX COMPLIANCE Definitions Terms used in this provision and in Appendix 1 shall have the following meanings: Authorities includes any local or foreign judicial, administrative, public or regulatory body, any government, or public or government agency or authority, any Tax Authority, securities or futures exchange, court, central bank or law enforcement body, self-regulatory or industry bodies or associations of financial service providers or any of their agents with jurisdiction over any part of the HSBC Group. Compliance Obligations means obligations of any member of the HSBC Group to comply with: Laws or international guidance and internal policies or procedures, (b) any demand or request from Authorities or reporting, disclosure or other obligations under Laws, or (c) Laws requiring us to verify the identity of our customers and Connected Persons. Connected Person means a person or entity other than you whose information (including Personal Data or Tax Information) is provided by you, or on your behalf, to any member of the HSBC Group or otherwise received by any member of the HSBC Group in connection with the provision of the Services. A Connected Person may include, but is not limited to, any person identified as a beneficiary under this Policy, any person who is, or may be, entitled to receive a payment under this Policy, a director or officer of a company, partners or members of a partnership, any substantial owner, controlling person, or beneficial owner, trustee, settlor or protector of a trust holding or controlling (directly or indirectly) this Policy, any of your representatives, agents or nominees, or any other persons or entities with whom you have a relationship that is relevant to your relationship with the HSBC Group. Controlling Persons means individuals who exercise control over an entity (for a trust, these are the settlor, the trustees, the protector, the beneficiaries or class of beneficiaries, and any other individual who exercises ultimate effective control over the trust, and in the case of a legal entity other than a trust, these are persons in equivalent or similar positions of control). Customer Information means all or any of the following items relating to you or a Connected Person, where applicable: (i) Personal Data, (ii) information about you, your accounts, transactions, use of our products and services and your relationship with the HSBC Group, and (iii) Tax Information. Financial Crime means money laundering, terrorist financing, bribery, corruption, tax evasion, fraud, evasion of economic or trade sanctions, and violations, or attempts to circumvent or violate any Laws relating to these matters. 7

16 18. 1 (b) (c) (i) (ii) (iii) 7

17 Financial Crime Risk Management Activity means any action to meet Compliance Obligations relating to or in connection with the detection, investigation and prevention of Financial Crime that we or members of the HSBC Group may take. HSBC Group means HSBC Holdings plc and any of its affiliates, subsidiaries, associated entities and any of their branches and offices, and any member of the HSBC Group has the same meaning. Laws include any applicable local or foreign law, regulation, rule, judgment, voluntary code, directive, sanctions regime, court order, agreement between any member of the HSBC Group and an Authority, or agreement or treaty between Authorities and applicable to us or a member of the HSBC Group. Personal Data means any data relating to an individual from which the individual can be identified. Services includes the opening and maintaining of this Policy, (b) the provision of services relating to this Policy and its termination or expiry, and (c) the maintenance of our overall relationship with you. Substantial Owners means any individuals entitled to more than 10% of the profits of or with an interest of 10% or more in an entity either directly or indirectly. Tax Authorities means Hong Kong SAR or foreign tax, revenue, fiscal or monetary authorities. Tax Certification Forms means any forms or other documentation as may be issued or required by a Tax Authority or by us from time to time to confirm your tax status or the tax status of a Connected Person. Tax Information means any documentation or information about your tax status and/or the tax status of any Connected Person, owner, controlling person, substantial owner or beneficial owner. Reference to the singular includes the plural (and vice versa). (b) COLLECTION, USE AND SHARING OF CUSTOMER INFORMATION This provision explains how we will use information about you and Connected Persons. The Personal Information Collection Statement that applies to you and any other individuals (the PICS ), also contains important information about how we and the HSBC Group will use your information and you should read this provision in conjunction with the PICS. We and members of the HSBC Group may use Customer Information in accordance with this provision and the PICS. 8

18 (b) (c) 10% 10% (b) 8

19 Customer Information will not be disclosed to anyone (including other members of the HSBC Group), other than where: (1) we are legally required to disclose; or we have a public duty to disclose; or our legitimate interests require disclosure; or the disclosure is made with your consent; and (2) it is disclosed as set out in the PICS. COLLECTION (i) We and other members of the HSBC Group may collect, use and share Customer Information. Customer Information may be requested by us or a member of the HSBC Group or on our behalf or on behalf of a member of the HSBC Group, and may be collected from you or a Connected Person (or a person acting on your behalf or on behalf of a Connected Person), from other sources (including from publicly available information), and it may be generated or combined with other information available to us or any member of the HSBC Group. USE (ii) We and other members of the HSBC Group may use, transfer and disclose Customer Information in connection with (1) the purposes set out in Appendix 1 (applicable to Customer Information other than Personal Data), (2) the PICS (applicable to Personal Data), and (3) matching against any data held by us or the HSBC Group for whatever purpose (whether or not with a view to taking adverse action against you) ((1) to (3) are collectively referred to as the Purposes ). SHARING (iii) We may (as necessary and appropriate for the Purposes) transfer and disclose any Customer Information to the recipients set out in the PICS (who may also use, transfer and disclose such Customer Information for the Purposes) and Appendix 1 (applicable to Customer Information other than Personal Data). YOUR OBLIGATIONS (iv) You agree to inform us promptly, and in any event, within 30 days in writing if there are any changes to Customer Information supplied to us or a member of the HSBC Group from time to time, and to respond promptly to any request for Customer Information from us, or a member of the HSBC Group. 9

20 (1) (2) (i) (ii) (1) 1 (2) (3) (1) (3) (iii) 1 (iv) 30 9

21 (v) You confirm that every Connected Person whose information (including Personal Data or Tax Information) has been (or will be) provided to us or a member of the HSBC Group has (or will at the relevant time have) been notified of and agreed to the use, processing, disclosure and transfer of their information as set out in these policy terms, Appendix 1 and the PICS (as may be amended or supplemented by us from time to time). You and every Connected Person have (or will at the relevant time have) read and understand the PICS. You shall advise such Connected Persons that they have rights of access to, and correction of, their Personal Data. (vi) You consent and shall take such steps as are required from time to time for the purposes of any applicable data protection law or secrecy law to permit us to use, store, disclose, process and transfer all Customer Information in the manner described in these policy terms. You agree to inform us promptly in writing if you are not able or have failed to comply with the obligations set out in (v) and (vi) in any respect. (vii) Where: you or a Connected Person fail(s) to provide promptly Customer Information reasonably requested by us, or you or a Connected Person withhold(s) or withdraw(s) any consents that we may need to process, transfer or disclose Customer Information for the Purposes (except for purposes connected with marketing or promoting products and services to you), or we have, or a member of the HSBC Group has, suspicions regarding Financial Crime or an associated risk, we may: a. be unable to provide new, or continue to provide all or part of the Services to you; b. take actions necessary for us or a member of the HSBC Group to meet the Compliance Obligations; and/or c. terminate this Policy if we reasonably consider that by continuing this Policy or the relationship with you we may break any Laws or we, or a member of the HSBC Group, may be exposed to action or censure from any Authority. Any termination will take effect as a surrender or rescission of this Policy. In addition, if you fail to supply promptly your, or a Connected Person s, Tax Information and accompanying statements, waivers and consents as may be requested, then we may make our own decision with respect to your status or that of a Connected Person, including whether you or a Connected Person is reportable to a Tax Authority, and may require us or other persons to withhold amounts as may be legally required by any Tax Authority and paying such amounts to the appropriate Tax Authority. 10

22 (v) 1 (vi) (v) (vi) (vii) (b) (c) 10

23 (c) FINANCIAL CRIME RISK MANAGEMENT ACTIVITY (i) (ii) Financial Crime Risk Management Activity may include, but is not limited to: (A) screening, intercepting and investigating any instruction or communication by you or on your behalf or by a Connected Person or on their behalf; (B) investigating the source of or intended recipient of funds; (C) combining Customer Information with other related information in the possession of the HSBC Group; and (D) making further enquiries as to the status of a person or entity, whether they are subject to a sanctions regime, or confirming your or a Connected Person s identity and status. To the extent permissible by law, neither we nor any other member of HSBC Group shall be liable to you or any third party in respect of any loss (however it arose) that was suffered or incurred by you or a third party, caused in whole or in part in connection with the delaying, blocking or refusing of any payment or the provision of all or part of the Services or otherwise as a result of Financial Crime Risk Management Activity. (d) TAX COMPLIANCE You acknowledge that you are solely responsible for understanding and complying with your tax obligations (including but not limited to, tax payment or filing of returns or other required documentation relating to the payment of all relevant taxes) in all jurisdictions in which those obligations arise and relating to the opening and use of account(s) and the provision of Services. Certain countries may have tax legislation with extra-territorial effect regardless of your place of domicile, residence, citizenship or incorporation. Neither we nor any member of the HSBC Group provide tax advice. You are advised to seek independent legal and tax advice. Neither we nor any member of the HSBC Group have any responsibility in respect of your tax obligations in any jurisdiction which they may arise including any that may relate specifically to the opening and use of account(s) or Services provided by us and members of the HSBC Group. (e) SURVIVAL UPON TERMINATION This provision shall continue to apply notwithstanding the termination of the Services or the expiry of this Policy. (f) MISCELLANEOUS (i) In the event of any conflict or inconsistency between any terms of this provision and the other terms of this Policy, the terms of this provision shall prevail. (ii) If all or any part of the provisions of the terms of this provision become illegal, invalid or unenforceable in any respect under the law of any jurisdiction, that shall not affect or impair the legality, validity or enforceability of such provision in any other jurisdictions or the remainder of the terms in that jurisdiction. 11

24 (c) (i) (ii) (A) (B) (C) (D) (d) (e) (f) (i) (ii) 11

25 19. APPLICABLE LAW The terms and conditions of this Policy shall be governed by and construed in accordance with the laws of the Hong Kong SAR. 20. RIGHTS OF THIRD PARTIES No person other than you and us will have any rights to enforce the provisions of this Policy. 21. POLICY SERVICING This Policy is intended for sale only in the Hong Kong SAR. If you, or anyone else with authority over or otherwise connected to this Policy (such as the Life Insured or the Beneficiary) is temporarily or permanently: (i) (ii) outside of the Hong Kong SAR; or otherwise subject to the laws of any other place, such that we reasonably believe that by complying with a particular term or condition we would breach any laws of the Hong Kong SAR or such other place, then we are entitled not to comply with such term or condition for any period of time we deem necessary, regardless of what such term or condition may provide. This might include declining to service some of your requests related to this Policy. You agree we will not be liable for any losses, damages, claims, liabilities or costs you or any other relevant person may suffer from our exercise of our rights under this provision. The prior sentence continues to apply even if this Policy terminates for any reason. B. PREMIUM ADJUSTMENT The premium is guaranteed level for the first 10 years from the Policy Date provided that there is no change of Sum Insured during the prevailing Term. The premium will then be adjusted at every 10th Policy Anniversary until this Policy is terminated. The adjusted premium will remain level provided that there is no change of Sum Insured: for a period of 10 years until the next premium adjustment date; or (b) where the Policy is terminated or ceases to be in force within such 10 year period, for such shorter period until this Policy is terminated or ceases to be in force. The premium adjustment will be determined in accordance with the Company s prevailing rate table applicable to this class of policy and the Insurance Age of the Life Insured at the time of adjustment. A notice of such premium adjustment will be sent to the Policyholder prior to it taking effect. 12

26 (i) (ii) (b) 10 12

27 C. CONVERSION PRIVILEGE At any Policy Anniversary at which the Life Insured s Insurance Age is less than 60, this Policy may be converted to a new whole of life or endowment policy on the life of the Life Insured for a Sum Insured less than or equal to the Sum Insured shown in Policy Schedule 1. The new policy must be a prevailing product determined by us at the time of policy conversion and its conversion will be subject to prevailing regulatory and the Company s requirements for new application except the medical underwriting requirements will be waived. The premium for the new policy will be determined in accordance with the Company s rate table applicable to that class of policy prevailing at the date of conversion, and the Insurance Age of the Life Insured at such date. Supplemental Benefit which is attached to this Policy may be added to the new policy in the same amounts, provided that such Supplemental Benefit is then available, failing which we may offer to add any similar supplemental benefits which are available by us. 13

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29 APPENDIX 1 The following terms supplement the provision in the policy terms entitled Collection and Use of Customer Information, Financial Crime Risk Management Activity and Tax Compliance and relate to the use, store, process, transfer and disclosure of Customer Information other than Personal Data. Terms used in this Appendix 1 shall have the meanings set out in that provision. USE OF CUSTOMER INFORMATION OTHER THAN PERSONAL DATA The purposes for which Customer Information (other than Personal Data) may be used are as follows: (1) processing, assessing and/or approving applications for and any alterations, variations, cancellation, renewals and reinstatements of products and services; (2) verifying and conducting any eligibility, identity, medical and/or underwriting in connection with provision of products and/or services; (3) offering, providing, maintaining, reviewing, administering and evaluating products and/or services including processing any claims or investigation or analysis of such claims; (4) marketing, designing, improving or promoting Services or related products to you (and to Connected Persons to the extent permissible by Laws) and conducting market research; (5) exercising any right of subrogation; (6) enabling an actual or proposed assignee, transferee or participant or sub-participant of our rights to evaluate the transaction intended to be the subject of the assignment, transfer, participation or sub-participation; (7) complying with any obligations, requirements or arrangements, whether compulsory or voluntary, of us or any member of the HSBC Group to comply with, or in connection with any Compliance Obligations; (8) conducting Financial Crime Risk Management Activity; (9) meeting any obligations, demand or request from Authorities; (10) exercising any rights we or a member of the HSBC Group may have in connection with the products or services provided to you; (11) maintaining HSBC Group s or our overall relationship with you; and (12) any purposes relating or incidental to any of the above. 14

30 1 1 (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) 14

31 SHARING AND TRANSFER OF CUSTOMER INFORMATION OTHER THAN PERSONAL DATA We may (as necessary and appropriate for all or any of the Purposes) transfer, share, exchange and/or disclose any Customer Information (other than Personal Data) to all such persons as we may consider necessary (wherever located) including without limitation: any member of the HSBC Group; (b) any agents, contractors, sub-contractors, service providers, reinsurers or associates of the HSBC Group (including their employees, directors, officers, agents, contractors, service providers and professional advisers); (c) any Authorities; (d) any party involved in any business transfer, disposal, merger or acquisition by us or any member of the HSBC Group; (e) any person to or with whom we or any member of the HSBC Group is under an obligation or required or expected to make disclosure or use data for the purposes set out in paragraph 7, 8 or 9 above; (f) anyone acting on behalf of you, payment recipients, beneficiaries, account nominees, intermediary, correspondent and agent banks, clearing houses, clearing or settlement systems, market counterparties, upstream withholding agents, swap or trade repositories, stock exchanges, companies in which you have an interest in securities (where such securities are held by us or any member of the HSBC Group for you); and (g) any party acquiring an interest in or assuming risk in or in connection with the Services. 15

32 (b) (c) (d) (e) (f) (7) (8) (9) (g) 15

33 SUPPLEMENTAL BENEFIT TERMINAL ILLNESS BENEFIT This Supplemental Benefit (i.e. Terminal Illness Benefit) forms part of the Policy. Should any provisions of this Supplemental Benefit be inconsistent with any provisions of the Policy, the former shall prevail for the purpose of this Supplemental Benefit. Definitions used in this Supplemental Benefit where defined in the Policy shall have the same meaning as in the Policy except where specifically provided for in this Supplemental Benefit. 1. DEFINITIONS Date of Terminal Illness means the commencement of Terminal Illness as determined by us on the basis of evidence we receive regarding the Terminal Illness and the advice of our appointed Registered Doctor. Terminal Illness means a medical condition of the Life Insured that is certified by our appointed Registered Doctor to be reasonably expected to result in death of the Life Insured within twelve (12) months from the date of certification. Registered Doctor means a person duly qualified and legally registered as such in the Hong Kong SAR and should a claim occur outside of the Hong Kong SAR shall mean a practitioner of western medicine who is duly registered as such under the laws of that geographical area in which the claim arises, but excluding the Life Insured, Policyholder, Beneficiary, Life Insured s or Policyholder s business partner and employer and employee, or a member of either the Life Insured s or Policyholder s parents, brothers, sisters, spouse and children unless approved by the Company in writing. 2. BENEFIT If the Life Insured suffers from Terminal Illness and this Policy was in force at the Date of Terminal Illness, we will pay 100% of the Death Benefit of the Basic Plan in advance for one Terminal Illness only and for one time payment only, even if the Life Insured is diagnosed as having more than one Terminal Illness. Upon receipt of this Supplemental Benefit by the Policyholder, the Policy which includes the Basic Plan and all Supplemental Benefits (if any) will be terminated and the Company will be fully discharged from all further liability. 3. EXCLUSIONS No benefit will be paid for any Terminal Illness resulting directly or indirectly from, or caused or contributed by, any condition which existed before the Issue Date of this Policy or effective date of this Supplemental Benefit or effective date of last reinstatement, whichever is the latest, in respect of the Life Insured and which presented sign or symptom of which the Policyholder or Life Insured was aware of or should reasonably have been aware of as of the Issue Date of this Policy or effective date of this Supplemental Benefit or effective date of last reinstatement, whichever is the latest. 1 IL510 04/18

34 1. (12)

35 4. CLAIMS A claim must be made within ninety (90) days from the Terminal Illness was first diagnosed on the Life Insured, and whilst this Policy is in force. If the claim is not made within that period, we will not be liable to pay the benefit unless it is shown that it was not reasonably practicable to make a claim within that time period, and that the claim was made as soon as was reasonably practicable. We will pay this Supplemental Benefit only when we receive written proof of claim satisfactory to us. Proof of claim must include: a fully completed claim form supplied by us; (b) evidence of the Terminal Illness of the Life Insured and the cause of such illness; and (c) any other information which we may reasonably require to establish the validity of the claim. Any variation or waiver of the foregoing shall be at the Company s sole discretion and must be evidenced in writing. 5. TERMINATION This Supplemental Benefit will automatically terminate from the earliest of the following dates: if whenever applicable, when this Policy terminates, expires, lapses, becomes void, is cancelled or is surrendered in accordance with the relevant provisions of this Policy; (b) on the Benefit Cessation Date of this Supplemental Benefit as specified in Policy Schedule 1; or (c) upon payout of this Supplemental Benefit. 6. RIGHTS OF THIRD PARTIES This Supplemental Benefit forms part of the Policy and no person other than you and us will have any rights to enforce the provisions of this Supplemental Benefit. 2

36 4. (90) (b) (c) 5. (b) 1 (c) 6. 2