A Study on the Relationships among Trust, Job Satisfaction and Knowledge Sharing. Abstract This thesis investigates the impact of employees organizational trust, superior trust and colleague trust on job satisfaction by testing how these variables could foster greater knowledge sharing intention and behavior as well as implementing expectation theory and social exchange theory. By doing so, this study tests the mediating role of job satisfaction among three interpersonal variables and knowledge sharing. By manipulating Statistica 6.0, the results of a field investigation of 412 subjects from banks and military financial institutes show that superior trust, colleague trust have positive relationships on knowledge sharing intension. On the other hand, internal job satisfaction mediates the positive relationships among superior trust, colleague trust and knowledge sharing behavior. Keywordsknowledge sharing behavior, knowledge sharing intension, trust, job satisfaction, LISERL. - 251 -
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Mayer et al.1995 Cook & Wall 1980 Costigan et al. 1998 institutional trust - 253 -
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Cronbach s α - 260 -
CR GFI CFI NFI RMSEA - 261 -
χ 2 df χ 2 df p-value RMSEA - 262 -
Cronbach s α - 263 -
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