HR - N Internet B2E Business to Employees B2E e-office HR e Forrester Research HR 60 80 1
20 40 HR HR e HR 1996 N ( ) 2000 Z N 2000 11 67600 1998 2000 3.21 2
N 2000 26 300 N N HR HR HR e-hr HR 1. 2. e 3. HR e 4. e e-hr 3
e-office e-hr e-hr HR e-hr e-hr e-hr HR 4
HR HR HR HR e HR HR e... e B2B( ) B2C( ) B2E( ) 73% 72% e Eric Brynjolfsson (Information Technology Paradox) Lucas 5
1. 2. 3. e-office e-hr 1. 2. 6
3. 4. 5. e-hr 1. 2. HR 3. 4. Watson Wyatt 2000 Web-based 78 7
75 1000 74 68 IVR Interact Voice Response Call center IVR IVR IVR e-hr e-hr HRIS e HRIS e-hr e-hr e 8
e-hr N e-hr e-hr 1999 e SAP e-hr SAP TM1 NOTES DB Organization Talent Review project e-hr e e-hr 9
1. About N-business N 2. Employee Information 3. Job @ N-business 4. Performance Management System 5. e-learning 6. Event & Communication e-hr N e-hr 10
T I HR HRIS 8 HR E HR HR People-Soft e-hr e-hr Lotus e-hr Notes My Yahoo portal Web Mail 360 e-hr 11
e-hr 1. e-hr 2. HR 3. MIS HR 4. 12
5. e 6. 7. e 8. e 9. 13
e-hr e-hr e-hr HR e e-hr e-hr e HR 159 153 Sales 125 14
1. 10 12 2000 72 2. 88 5 Sales e-hr 3. 4. E-Mail HR 5. e-learning 1. Q&A 15
2. 3. Sales Sales HR 1. HR e-mail e HR 2. e e-learning e e Q A HR e-learning e-training 16
e-hr 1. 10 HR 2. 3. 4. 5. e-hr 6. 17
Sales e-mail e-hr HR HR email HR e-hr e-hr HR 18
e HR e HR 1. 2. 19
1. e-learning e-learning 2. 3. 4. 5. 20
1. 2. 1. 2. 1. 2. e-hr 3. 21
1. OTR 2. 1. 1. 2. e-hr 3. 1. HR 2. 22
1. 2. 3. 1. Q&A Q A 2. 1. 2. 3. e-hr 23
e-hr N e e-hr 24
1. 2000e HR HR 2. 2001 e 323 3. Alfred J. Walker and Towers Perrin (2001), Web-Based Human Resources, McGraw-Hill. 4. Steven C. McCormick, "e HR = Smart.", Work-Span, July, 2000., p12-16. 5. Ulrich, D. (2000) From e Business to e HR, Human Resource Planning,23(2), pp.12-21. 6. Bill Robert, 1999.What Does It Take To Develop an HRIS Professional, HR Magazine, p110-p116. 7. Bill Roberts, 2000 Focus on Making Employee Data Pay, HR Magazine, p86-p96. 8. Watson Wyatt http://www.ehr.com/index.asp 9. http://www.harment.com/ 25