二 零 一 四 年 年 報

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二 零 一 四 年 年 報

i ii 1 2 3 4 6 10 12 122 123 126 128 129 131 132 133 134 135 275 14 14 17 30 35 42 45 48 54 56 62 64 277 287 288 66 78 92 106 112 114

释 义 及 重 大 风 险 提 示 2010 5 2011 72012 7 27 2011 7 2011 7 2012 6 12 A 2013 11 22260A 14 571 10 i

2015 3 192014 19 19 20140.251,979,051,313.259,140,120,705 20140.504,570,060,352.502015 10 10 9,140,120,7052014 2014 ii

1 9,000

2 2006 7 2007 3 1 IPO A 2011 7 2012 2014 5 21 Millward Brown 100 124 1994 1995 10 1996 4 2002 10 8 1988 5 27 1992 6 4 1994 2003 2 14 2003 12 2004 6 24 H 2006 5

392.79 39.5% 4 2,400 1,400 5.3% 112.97 44.7% 3 1.37 462,882 39,279 189,439 248,915 299,372 362,631 17,311 19,475 20,050 28,154 2010 2011 2012 2013 2014 2010 2011 2012 2013 2014 289,564 4,005,911 2,285,424 2,844,266 3,360,312 112,030 130,867 159,617 182,709 1,171,627 2010 2011 2012 2013 2014 (1) 2010 2011 2012 2013 2014 4.93 0.75 (2) 0.65 3.56 0.55 2.30 2.50 2.53 0.40 0.45 2010 2011 2012 2013 2014 2010 2011 2012 2013 2014 (1) (2) 0.502014 10 10 3

2014 12 31 2013 12 31 (%) 2012 12 31 4,005,911 3,360,312 19.2 2,844,266 3,652,095 3,120,607 17.0 2,634,617 353,816 239,705 47.6 209,649 289,564 182,709 58.5 159,617 8,892 7,916 12.3 7,916 2014 2013 (%) 2012 462,882 362,631 27.6 299,372 62,341 46,339 34.5 32,375 62,353 46,224 34.9 32,338 47,930 36,014 33.1 26,750 39,279 28,154 39.5 20,050 39,215 28,348 38.3 20,098 170,260 227,916 (25.3) 280,897 2014 12 31 2013 12 31 (%) 2012 12 31 32.56 23.08 41.1 20.16 (%) 92.8 94.6 1.8 94.4 2014 2013 (%) 2012 4.93 3.56 38.5 2.53 4.68 3.55 31.8 2.53 4.93 3.58 37.7 2.54 (%) 18.3 16.4 (%) 18.2 16.5 1.9 13.8 1.7 13.8 21.38 28.79 (25.7) 35.48 2014 2013 2012 (134) 22 (25) 282 191 89 (55) (39) (49) (81) (289) (52) (27) (75) (22) 79 (4) 11 64 (194) (48) 2008 43 1-4

2014 2013 2012 458,812 329,653 285,874 1,474,098 1,230,367 1,074,188 (%) 5.3 5.1 4.7 (%) 5.1 5.1 2.9 (%) 205.1 174.4 185.6 179,169 148,919 134,028 (%) 20.3 11.1 8.8 (%) 5.3 5.1 4.7 (%) 5.0 5.0 2.8 37,527 32,926 32,540 (%) (1) 1.3 1.1 0.9 264,223 203,038 177,460 (%) 219.9 171.9 190.6 109,610 91,280 79,116 (%) 20.1 15.4 24.7 (%) 5.3 5.3 4.8 (%) 5.6 5.4 3.3 72,154 58,391 48,388 43,629 35,192 29,802 65,132 57,737 47,972 (%) (2) 95.3 97.3 95.3 (%) (3) 57.7 60.4 59.4 (%) 164.5 167.1 178.4 (4) 53,046 40,688 33,036 19,802 15,231 13,512 (%) 2.40 2.14 2.19 (%) 2.57 2.31 2.37 (%) 36.33 40.77 39.41 1,533,183 1,217,002 1,021,108 1,024,734 847,289 720,780 (%) (5) 10.86 9.90 11.37 (%) 1.02 0.89 0.95 (%) 200.90 201.06 182.32 (6) 5,186 4,141 3,539 2,199 1,962 1,484 399,849 290,320 212,025 3,826 2,639 2,711 924 510 845 (1) = ++ (2) = - + - ++ + + - + (3) = - + - (4) (5) 2013 12 312012 12 31 (6) 5

2014 30% 24% 1 2 3 1 2 3 2014 800 2014 2014 11 23 APP 2014 7 9 - e + 2014 2014H 5.94 368.31 2014 392.79 39.5% 2014 12 31 2,895.64 58.5% 4 19.2% 2014 2,527.30 15.2% 20.9% 2,253.64 14.4% 533.08 20.7% 1,720.56 12.5% 2014 12 31 63.5 14.1% 6,244 2013 5.9% 1,428.57 23.8% 95.3% 892.80 1,081.0523.5% 34.3% 170.93 24.7% 6

7 4 6 5 2014 12 31 14,740.98 5.3%2013 0.2 5.1% 2014 112.97 2013 44.7% 2014 12 312.19 15.6% 1.53 3,161.81 26.0% 1.02 20.9% 2014203.61 77.0% 27.7% 2013 2014 1.02% 3 37.3%3,998.49 37.7% 70.0% 2014 400 2014 23 6 224.4% 1.37 2014 12 31 500 2014 P2P 5 4 2014 4 2014 5 2014 5 2014 6 2014 8 2014 16

7 8 7 8 2014 8 28 40 2014 12 22014 7,00019.59 5050 4,036 C2B 2014 702 26% 120 2014 240.27 1,597.71 54.4% 39.5% 27.2% 2014 2014 20 40 3,471 11 5,058 1,700 2116,500 18 2014 6,817.18 94 200 800 400 2015 8

2015 2015 3 19 9

10

1988 2.30 17.3% 2.50 2.53 16.0% 13.8% 3.56 16.4% 4.93 18.3% 2010 2011 2012 2013 2014 51.60 26.29 14.66 29.77 16.53 36.11 20.16 41.64 23.08 32.56 2010 2011 2012 2013 2014 (%) 150 100 50 0-50 08-12 09-12 10-12 11-12 12-12 13-12 14-12 11

2014 (Fortune) 500128 (Forbes) 200062 (Financial Times) 500172 (Euromoney) (FinanceAsia) 29 7 & 500 & 10013 (Institutional Investor) (Corporate Governance Asia) (FinanceAsia) 7 (The Asset) 3A (Asiamoney) 12

& - 21 25 (Millward Brown, WPP) BrandZ 10077 BrandZ100 11 Interbrand 2014 7 & 2014 10 13

392.79 39.5% 2014 2,410.09 1,428.57 95.3% 2014392.79 2013 39.5% 2014 12 31 2,895.642013 58.5% 4 2013 19.2% 2014 2013 462,882 362,631 326,423 269,051 (400,541) (316,292) 62,341 46,339 47,930 36,014 39,279 28,154 2014 2013 15,689 12,219 8,807 5,856 19,147 14,904 (1) 2,199 1,962 924 510 (2) 1,164 563 47,930 36,014 (1) (2) 14

2014 1.91 20133.81 2014 2013 21,555 12,315 2014856.652013 691.6823.9% 2014 12 31 2014 (7,132) (2,105) 14,423 10,210 2013102.1041.3% 2014 144.23 2013 12 31 2013 (%) 4,005,911 3,360,312 19.2 3,652,095 3,120,607 17.0 289,564 182,709 58.5 H2014 39,279 28,154 39.5 2014 12 31 2014 2013 12 31 2013 (%) 2,236 1,554 43.9 45,841 27,241 68.3 51,215 30,253 69.3 197,177 298,080 (33.9) 14,983 8,033 86.5 37,886 26,107 45.1 351,435 236,863 48.4 429,216 276,332 55.3 20,901 10,391 101.1 15,119 25,482 (40.7) 14,344 10,043 42.8 24,452 16,058 52.3 4,725 3,495 35.2 17,013 12,060 41.1 15,623 8,244 89.5 26,068 17,106 52.4 36,635 23,656 54.9 88,119 56,756 55.3 12,984 7,818 66.1 15

2014 12 31 2014 2013 12 31 2013 (%) 22,413 13,836 62.0 78,735 54,917 43.4 (191) (381) (49.9) 17,636 11,034 59.8 10,188 7,574 34.5 12,532 9,210 36.1 34,937 25,383 37.6 15,915 11,962 33.0 6,974 3,202 117.8 27,104 17,431 55.5 24,896 8,966 177.7 14,423 10,210 41.3 30,774 (6,212) 2014 1 1 2014 12 31 33,655 327 55,526 3,402 (384) 4,311 230,806 37,816 (8,934) 347,371 39,603 47,250 304,064 327 37,816 (8,934) 450,147 3,692 36 4,747 2,918 252 2,770 39,603 47,250 46,213 288 54,767 16

2,410.09 1,400 2,000 2014 2013 (1) 241,009 210,125 11,134 8,756 587 477 252,730 219,358 (2) 173,995 146,091 8,861 6,977 417 309 183,273 153,377 (1) (2) [2009]15 2014 416 2,800 2014 12 31 338 920.57 13,786.95 2014 2013 173,995 146,091 (%) (1) 13.7 13.6 (1) 2014 13.7% 17

2014 12 31 2013 12 31 62,108 57,846 1,127 998 63,235 58,844 635,551 556,965 3,913 3,475 68,455 64,614 2014 2013 6,244 5,894 1.1 1.0 (%) 13 91.0 91.7 25 87.4 88.3 201493.54 41.5% 2014 2014 117 APPATM APP 63.53,913 6.8 2014 2,410.09634.80 20.5% 1,775.29 63.5 14.1% 6,244 1.12,253.11 14.4%532.69 20.7% 1,720.42 12.5% 95% 147 47 1,171 95% 2014 5 201429.2% 18

(2) (2) (2) (1) 19,515 9,942 2,597 9,338 3,066 6,173 5,887 (1) (2) 2004 2014 12 3143.6 20144.95 29.2% 897.27 82.39 88.54 177.01 285.31 264.02 2014 12 31 2,138.46 892.80 1,081.05 164.61 2014 8.2% 2014 1 24 14.38 7,035 327.4 717 10 1,633 2014 35.0% 19

2014 2013 252,730 219,358 (4,784) (4,352) (64,673) (61,629) 183,273 153,377 179,169 148,919 62,319 46,044 471 (78) (49) (146) 7,972 6,392 249,882 201,131 (1) (149,837) (131,605) (22,797) (15,798) (1,150) (602) (22,856) (19,325) 966 877 (1,511) (1,055) (24,667) (17,822) (8,841) (1,259) (230,693) (186,589) 90 38 (3,590) (2,361) 15,689 12,219 (1) 2013 122.1928.4% 2014156.89 2014 2013 2014 2013 50,372 41,540 43,469 33,833 705 478 168 20 2,231 2,138 3,192 2,929 53,308 44,156 46,829 36,782 172,056 152,884 112,755 97,559 225,364 197,040 159,584 134,341 1,525 2,343 1,516 2,335 6,858 4,316 6,922 4,373 3 2 4 3 8,386 6,661 8,442 6,711 5,465 4,529 5,395 4,465 13,851 11,190 13,837 11,176 77 79 4,102 3,682 609 582 9,260 7,285 9,220 7,255 13,439 11,046 9,829 7,837 76 82 23 23 13,515 11,128 9,852 7,860 252,730 219,358 183,273 153,377 20131,970.40 14.4% 20142,253.64 2013441.5620.7% 2014533.08 20131,528.84 12.5% 20141,720.56 20

2014138.51 2013111.9023.8% 2014 2014 2013 20,489 21,143 10,743 6,798 2013111.28 21.5% 2014135.15 2013 72.8527.1% 201492.60 9,884 10,503 7,249 2,942 3,781 2,707 1,127 23 35 40 2014 2013 115,753 108,293 76,166 71,314 22,108 10,823 20,030 14,609 13,734 10,223 2,532 1,479 2,407 2,617 252,730 219,358 53,308 44,156 (%) 20142013 38.4 (47.9) 20.2 (15.4) 18.5 (23.8) 13.6 (6.6) 7.1 (6.1) 2.1 (0.1) 0.1 (0.1) (%) 20142013 45.8 (49.4) 30.1 (32.5) 8.8 (4.9) 7.9 (6.6) 5.4 (4.7) 1.0 (0.7) 1.0 (1.2) 2014 2013 40,041 33,458 17,649 16,870 16,964 13,817 15,643 13,931 14,784 14,008 105,081 92,084 252,730 219,358 21

(%) 20142013 2014 2013 10,188 7,574 15.8 (15.3) 7.0 (7.7) 6.7 (6.3) 6.2 (6.4) 5.8 (6.4) 58.5 (57.9) 6,036 4,720 5,587 5,292 17,405 15,910 8,499 7,004 (3,459) (2,511) 5,871 5,311 2014 2013 (1) 58,346 46,488 (2) 5,521 732 (8,822) (1,253) 55,045 45,967 (%) (3) 5.3 5.1 (%) (3) 5.0 5.0 (1) (2) (3) Modified Dietz 2013464.8825.5% 2014583.462013 5.1% 20145.3% 2014 20137.32 201455.21 99,710 88,305 149,837 131,605 201375.7434.5% 2014 101.88 201347.2027.9% 2014 60.36 2013159.109.4% 2014174.05 2014 201370.0421.3% 2014 84.99 201353.1110.5% 2014 58.71 2013883.05 12.9% 2014997.10 201312.53 201488.22 2014 550.452013459.6719.7% 5.0%2013 2014 2013 5,442 2,927 2,262 1,190 15,093 11,681 22,797 15,798 22

2013157.9844.3% 2014227.97 2013193.2518.3% 2014228.56 201310.5543.2% 2014 15.11 2013178.2238.4% 2014246.67 201323.6152.1% 2014 35.90 2014 12 31 2013 12 31 1,970 2,596 2,657 2,040 654,886 554,483 69,452 65,964 728,965 625,083 52,316 65,965 983 4,635 145,851 157,317 436,667 318,351 2,427 2,308 90,721 76,507 728,965 625,083 2013 12 316,250.83 16.6% 2014 12 317,289.65 2014 12 31 210 441.57 1,943.98 2014 2013 142,857 115,365 (%) (1) 18.9 17.8 (1) 2014 2014 1,428.57 23.8% 23

620.53 22.3% 292.41 24.0% 18.9% 2014 95.3% 2013 2 57.7% 2013 2.7 2014 12 31 2013 12 31 31,787 25,982 1,782 1,747 33,569 27,729 7,589 7,305 (1) 49,616 37,573 (1) (%) 95.3 97.3 95.3 41 2,200 35.9 59.4 36.9 37.6 60.4 57.7 2014199.49 144.55 54.680.26 0.22 2012 2013 2014 2014 2014 201495.7% 19,849,707 110,530 55,559 1,344 77,912 36,404 15,299 1,987 2,765 18,214 9,851,085 5,091 2,770 (105) 4,959 8,171,643 3,163 1,295 405 2,967 132,399,853 2,621 585 525 1,912 24

(%) 20142013 2014 2013 143,150 115,674 109,610 91,280 6,740 5,476 2 (1) (4) (36) 694 615 117,042 97,334 (1) (63,172) (55,152) (2) (15,450) (11,486) (8,050) (6,486) (24,692) (21,202) 6,997 5,707 (238) (397) (292) (240) (201) (121) (105,098) (89,377) 36 (31) (3,173) (2,070) 8,807 5,856 (1) (2) 77.3 (77.9) 20.4 (19.8) 2.3 (2.3) 2013900.9122.8% 20141,106.67 2013228.50 28.0% 2014292.57 201396.0559.3% 2014 152.99 201354.31 5.1% 201451.53 201326.5821.1% 201432.19 201327.3318.0% 201432.26 2013 58.5650.4% 201488.07 2014 2014 2013 110,667 90,091 29,257 22,850 3,226 2,733 143,150 115,674 2014 2013 22,607 17,729 10,714 8,741 8,800 7,008 8,500 6,993 8,363 6,988 58,984 47,459 143,150 115,674 25

(%) 20142013 15.8 (15.3) 7.5 (7.6) 6.1 (6.1) 5.9 (6.0) 5.8 (6.0) 58.9 (59.0) 2014 2013 (1) 6,569 5,571 (2) 384 100 (5) 6,948 5,671 (%) (3) 5.3 5.3 (%) (3) 5.6 5.4 (1) (2) (3) Modified Dietz 201355.7117.9% 201465.695.3% 2014 20131.00 20143.84 201356.7122.5% 201469.4820135.4% 20145.6% 2014 2013 55,179 47,169 6,762 6,909 1,231 1,074 63,172 55,152 2013471.6917.0% 2014551.79 201369.09 2.1% 201467.62 2014 201310.74 14.6% 201412.31 2014 2013 10,673 7,856 4,180 3,068 597 562 15,450 11,486 (%) 10.8 9.9 2013114.8634.5% 2014154.50 20139.9% 201410.8% 2013212.0216.5% 2014246.92 26

201431.73201320.70 53.3% 2014 12 31 2013 12 31 72,154 58,391 43,629 35,192 115,783 93,583 78,096 63,125 35,010 28,334 2,677 2,124 115,783 93,583 2014 2013 (1) 66,652 53,067 (2) 5,905 838 (8,828) (1,253) 63,729 52,652 (%) (3) 5.3 5.1 (%) (3) 5.1 5.1 (1) (2) (3) Modified Dietz 2013 935.8323.7% 2014 1,157.83 2013530.6725.6% 2014 666.5220135.1% 20145.3% 2014 20138.38 201459.05 201312.53 201488.28 2014 A 52.9% 9 2014 637.292013526.52 21.0%5.1%2013 2013 12 3182.2% 2014 12 31 79.7% 10.5% 14.1% 27

2014 12 31 2013 12 31 (%) (%) 235,760 16.0 224,865 18.3 691,723 46.9 639,241 51.9 117,683 8.0 76,641 6.2 (1) 80,412 5.5 30,760 2.5 (2) 49,633 3.3 40,186 3.3 35,051 2.4 32,781 2.7 146,633 10.0 87,250 7.1 (1) 16,860 1.1 466 (3) 8,611 0.6 8,686 0.7 20,301 1.4 20,349 1.7 71,431 4.8 69,142 5.6 1,474,098 100.0 1,230,367 100.0 19,022 1.3 19,943 1.6 307,613 20.9 202,398 16.4 574,193 38.9 548,504 44.6 544,358 36.9 430,338 35.0 28,912 2.0 29,184 2.4 1,474,098 100.0 1,230,367 100.0 (1) (2) (3) 28

(%) 2014 12 312013 12 31 79.7 (82.2) 14.1 (10.5) 4.8 (5.6) 1.4 (1.7) 67% 29% AAA94% AA+ 5% AA1% 2014 12 31 2013 12 31 2014 12 31 2013 12 31 107,231 70,256 30,243 24,714 48,771 40,865 18,385 14,793 >=100% 219.9% 171.9% 164.5% 167.1% 201348.080 2013 100% 2014 12 31 29

219 000001 2014 12 312.19 1,309.49114.25 747 2014 2014 198.02 30.0% 112.97 44.7% 2014 12 31 15,331.83 26.0% 10,247.34 20.9% 2014 36.33% 4.44 0.54 0.26 0.26 2014 203.61 77.0% 201322.0% 2014 27.7% 30

e e e E 1,260 190 2014 2014 12 31 1.02%0.13 2.06% 0.27 200.90% 0.16 2014 33.25 2014 5214 2014 43747 129 2014 2014 2013 53,046 40,688 17,378 10,456 3,168 1,140 (10) (82) (388) (163) 213 150 73,407 52,189 (5,482) (4,065) (26,668) (21,279) (15,011) (6,890) (47,161) (32,234) 2014 150 2014 12 3110.86% 8.64% 8.64% (52) 85 (6,392) (4,809) 19,802 15,231 2014 198.02112.97 44.7% 31

2014 2013 3,885 3,315 20,422 19,188 71,270 53,528 23,179 16,842 446 229 119,202 93,102 (37) (32) (26,911) (24,457) (37,551) (27,253) (1,657) (672) (66,156) (52,414) 53,046 40,688 (%) (1) 2.40 2.14 (%) (2) 2.57 2.31 2,064,595 1,762,388 1,963,857 1,668,199 (1) (2) 2013406.8830.4% 2014 530.46 2014 2013 1,544 1,220 2,947 728 6,780 4,996 1,967 1,467 3,730 1,895 203 282 2,535 1,233 19,706 11,821 (543) (223) (1,639) (1,044) (146) (98) (2,328) (1,365) 17,378 10,456 2013 104.5666.2% 2014173.78 2014 2013 26,668 21,279 (%) (1) 36.33 40.77 (1) 2014 36.33% 4.44 2013212.7925.3% 2014 266.68 32

201368.90 2014 150.11 (%) 2014 12 312013 12 31 2014 2013 (%) (1) 24.40 24.00 (1) 2014 12 31 2013 12 31 1,280,430 1,005,337 252,753 211,665 1,533,183 1,217,002 (%) 2014 12 312013 12 31 62.4 (61.6) 27.5 (28.2) 10.1 (10.2) 2014 12 31 10,247.34 20.9%22.6% 6,397.39 2014 12 3162.4% 2013 12 31 61.6%18.1% 2,820.96 2014 12 3127.5% 2013 12 31 28.2% 18.5% 1,028.99 2014 12 3110.1% 2013 12 31 10.2% 83.5 (82.6) 16.5 (17.4) 2014 12 31 2013 12 31 977,284 821,721 36,949 18,027 4,374 4,375 2013 12 3112,170.02 26.0% 2014 12 3115,331.83 2014 12 31 2013 12 31 639,739 521,639 282,096 238,816 102,899 86,834 1,024,734 847,289 2,146 1,575 3,981 1,591 1,024,734 847,289 10,501 7,541 (%) 1.02 0.89 (21,097) (15,162) (%) 2.06 1.79 (%) 200.90 201.06 2014 105.01 201329.60 1.02%20130.13 2.06%0.27 200.90%20130.16 33

2014 12 31 2013 12 31 (%) (%) 312,713 1.10 266,690 1.05 242,546 0.58 219,911 0.49 111,712 0.55 85,720 0.31 203,893 0.52 158,228 0.36 153,870 2.59 116,740 2.40 1,024,734 1.02 847,289 0.89 2012 6 7 2013 1 12018 2014 12 31 10.86% 8.64%8.64% 2014 12 31 2013 12 31 119,241 100,161 119,241 100,161 149,951 115,884 1,380,432 1,170,412 (%) >=7.5% 8.64 8.56 (%) >=8.5% 8.64 8.56 (%) >=10.5% 10.86 9.90 (1) 34

3 69.88 196.70 213.08 2014 2014 2014 41.23 46.2% 16.61 39.7% 2014 12 31 3 37.3% 2014500 1,000 46.9% 500 1,000 46.8% 2014 12 31 3,685.68 1,001.47 201327.6% 1,001.12 20130.6% 487.57201391.0% 1,195.522013 67.0% 2014 12 31 2013 12 31 100,147 78,466 100,112 100,766 48,757 25,523 119,552 71,609 368,568 276,364 35

(%) 2014 12 312013 12 31 2014 12 31 2013 12 31 2014 12 31 2013 12 31 27.2 (28.4) 27.2 (36.5) 13.2 (9.2) 32.4 (25.9) 2014 95.0% 2014 12 31 2013 12 31 95,664 39,696 27,863 25,947 73,721 37,732 197,248 103,375 71,642 58,212 32,152 53,829 56,086 41,079 1 19,997 16,240 2 22,724 17,585 202,601 186,945 399,849 290,320 (1) (2) 13,979,910 10,907,111 399,849 290,320 69.3% 75.1% 30.0% 34.5% 30.7% 24.9% 70.0% 65.5% 2014 12 31 3,998.49 2,799.6947.3%70.0% 1,972.48 90.8%49.3% 201313.7 2,026.018.4% 35.3%2013 3.3 16.4% 60% 50% 2013 1.6220140.96 36

2014 400 2014 II 2014 12 31 145.87 2 170.6%100% 74.2% 2014 12 31 2013 12 31 >=200 14,587 12,937 >=100% 170.6% 202.1% >=40% 74.2% 75.5% 2014 APP 2014 E 24 2014 25 2014 2013 17 2014 2014 37

2014 2013 2,854 2,117 1,682 1,466 650 558 5,186 4,141 (277) (200) (1,195) (1,003) (648) (225) (93) (250) (218) (34) (2,431) (1,712) 2 10 (558) (477) 2,199 1,962 201319.6212.1% 201421.99 2013 2014 2013 4,123 2,820 171 124 4,294 2,944 (1,440) (827) (1,440) (827) 201328.2046.2% 201441.23 20138.2774.1% 14.40 2014 2013 (1) 931 896 (2) 824 543 (94) (250) 1,661 1,189 (1) (2) 2013 39.7% 201416.61 2014 20135.5816.5% 2014 6.50 1996 2006 2008 2009 2012 2014 12 31 55 101.98618.78 2,854 2,117 38

2014 196.0% 298.8% 2014 9.24 81.2% 23 6 483.48 75.9% 2014 201326.6% 38.9% 2014 12 31 105.42224.4% 1,064.5297.0% 335.10 + 102.62 219.8% 2014 30 18.74 2014 7 2014 2014 11 2014 12 2014 2013 2,002 1,485 1,721 1,163 82 (52) 21 43 3,826 2,639 (195) (142) (1,908) (1,533) (483) (4) (11) (40) (45) (2,630) (1,731) (32) (260) (240) (138) 924 510 20149.24 81.2% 2013 2014 2013 1,385 987 473 387 356 268 2,214 1,642 (175) (115) (37) (42) (212) (157) 2,002 1,485 39

201413.85 40.3% 20133.8722.2% 2014 4.73 2014 2013 (1) 1,703 1,117 (2) 103 (3) (23) (38) 1,783 1,076 (1) 2014 12 31 16,319.5228.0% 1,693.36103.9% 2014 9.77 44.5% 7.26 38.0% (2) 20142013 52.5% 17.03 2013 0.0320141.03 201310.7665.7% 201417.83 982,363 1,275,288 1,631,952 2014 12 31 5 2014 2014 52.9% 35.6% 12.8% 2014 2012 2013 2014 12 31 12 31 12 31 2014 2014 12 31 292.93 40

20113 2012 9 2014 500 2014 12 31 64 464 5 2014 113 41

1.377,000 APP 2,000 P2P 27 2014 2014 12 31 1.37 6,925 9,141 3,81541.7% 2,767 2014APP 1,971 1,401 APP1,016 704 2014 P2P 42

APP 13,734 1,971 9,141 6,925 2,767 1,016 1,401 704 APP 2014 79 101 26 14 220 1,315 3,258 851 147 5,571 1,366 2,718 887 129 5,100 178 202 32 15 427 33 64 11 3 111 2,971 6,343 1,807 308 11,429 52 166 158 62 84 522 287 10,062 899 591 283 12,122 109 137 41 187 238 712 7 29 13 15 6 70 455 10,394 1,111 855 611 13,426 (1) (2) APP 43

44 2014 500 2014 640% 19P2P 5 P2PLend Academy P2P 2014 19.59 183.0% 46.61 284.5%27.6% 2014 7,000 50 8 50 2014 O2O 90272014 1708 80 5,000 C2BB2B B2C 2014 O2O 2014 4,0005,000 19 29 APP 2014 2014 APP2014 2014 2,200-10% 2014 200 7x24

2014 2014 12 31 8,935 10%2014 1,951 2014 2013 7,903 6,799 (1) 1,951 1,913 (2) 401 369 1,347 1,084 456 671 399 479 41 43 (3) 8,935 7,903 (1) (2) (3) 201470226% 2014 1,510 1,510 738 815 205 3,268 331 360 464 83 1,238 282 623 415 138 1,458 170 373 377 36 956 13 38 22 24 2 99 796 2,544 1,497 1,718 464 7,019 45

2014 120 2014 2014 (%) 2013 (%) 20,369 14.2 17,206 14.9 3,674 42.9 2,914 41.9 170,324 28.2 140,029 33.1 10,413 27.2 4,714 17.0 201 39.5 218 39.8 2014 2014 APP 215 + 6 80 + 46

47 2014IT IT APP 1-2 15 1 E 2011 1,600 MIT 1,300MIT 99% MIT40% MIT 89.4% E 600 60% 2014 APP 700 2014 96% 95% 0.82

2014 12 314,588.12 219.66 2014 12 31 2014 12 31 2005 9 2014 12 31 2014 12 31 2014 2014 2015 3 19 48

2014 4-2014 12 31 2012 5 15 2012 452014 2009 15 2014 12 31 2013 12 31 11.0% 11.0% 284,418 189,371 89,829 62,756 1999 6 (7,342) (8,242) 1999 6 215,626 176,219 (33,890) (27,695) 458,812 329,653 264,223 203,038 2014 12 31 2013 12 31 11.0% 11.0% 25,190 20,563 (3,224) (2,400) 21,966 18,163 49

2014 1 11.0% 1999 6 11.0% 2 4.75%0.25%5.5% 3 25%12% 3%18%5.5% 4 (2000-2003)65% 65% (2000-2003) 60% 50% 5 15% 85% 6 7 2% 8 75% 80% 50

2014 2013 (%) 2014 2013 (%) 46,731 38,680 20.8 20,800 16,860 23.4 17,090 13,707 24.7 863 837 3.1 8,382 6,647 26.1 303 466 (35.0) 72,203 59,035 22.3 21,966 18,163 20.9 2014 2013 2014 2013 44.5% 43.6% 44.7% 43.5% 5.0% 6.1% 8.9% 11.0% 3.6% 7.0% 13.7% 16.8% 30.4% 30.8% 37.6% 37.0% 100% 10% 2014 12 314,588.12 2014 2013 12 31 203,038 19,185 2014 22,249 201411.0% 2,317 815 21,320 2014 275 2014 12 269,210 32.6% 51

2014 1,000 10 (5,987) 2014 12 31 264,223 2013 12 31 126,615 21,888 3,801 2014 12 31 152,304 (1,265) 5 7.65 7,252 59.87 5 7.65 42,839 H288.42 A 139.97 (1,000) 10 (5,541) 2014 12 31 194,589 2014 12 31 458,812 2014 12 31 51.60 2014 12 31 237.402014 12 31 187.53 394.77 2014 2013 12 31 20,724 43,899 (20,974) 1,000 10 (5,987) 815 2014 12 31 39,477 52

2013 50 50 10% 10% 10% 5% 150% 10.5% 11.0% 11.5% 11.0% 182,331 174,394 166,926 174,575 10.5% 11.0% 11.5% 11.0% 23,585 21,966 20,464 22,249 174,394 21,966 2013 171,050 21,825 50 194,177 24,117 50 154,239 19,812 10% 178,181 22,692 10% 178,081 22,950 10% 176,381 22,214 5% 167,898 21,400 150% 157,275 20,354 11.0% 11.0% 53

2014 12 31 2014 8 H 594,056,000 368.312013 11 23A 2014 5 232014 12 31 A 381,971,800 88.92 2014 10,255 5,500 21,000 5,150 15,000 3,000 2014 12 31497.91 153 2014 12 31 2013 12 31 49,791 34,491 2014 H 2014 2014 12 31 2,895.64201358.5% 2014 12 31 2013 12 31 2014 AHA 2014 12 (%) 92.8 94.6 54

2013 7 18 (IAIS) (FSB) (G-SIIs) IAIS (LRMP) 20132,279.16 25.3% 20141,702.60 201368.87 2014853.68 H 2014 12 31 2013 12 31 192,924 141,786 66,368 100,058 4,668 3,033 263,960 244,877 100% 2014 12 31 205.1% 2014 12 31 2013 12 31 2014 2013 170,260 227,916 (236,889) (236,063) 85,368 6,887 369,995 264,163 180,381 151,452 >=100% 205.1% 174.4% 201330.7 2014 80 150 5.94H368.31 55

2014 11(FSB) (IAIS) (G-SIIs) G-SII G-SII 2014FSB IAISG-SII (SRMP)(RRP) (LRMP) G-SII G-SII G-SII 56

2014 G-SII 57

2014 12 31 10 (1,247) 10 3,009 * +10% -10% 8,573 +10% 4,712 +5% 1,683 * 10% 10% 2014 12 31 +5% 1,831 +5% 125 58

50 2014 12 31 50 81 2,722 10 (VaR) (VaR) (99%) 10 59

2014 12 31 (VaR) 2014 12 31 10,705 5% 2014 12 31 5% 1,020 1,950 60

2014 12 31 AA A-1 97.65% A 99.92% 2014 12 31 205.1% KPI 2014 61

2014 1 2 3 1 2 3 2014 9 16 20 2014 200 500 CEO - 2014 4 23 2014 9 16 20 2014 2,400 (NPS) NPS2 95% 0.82 4 0.5 93% 1 1,091 SAAS 62

63 EAP 47249 1,900300 APP 24 1,381 2014 0.14 2014 12 31 24.3 EAP 26,950 5,058 1,700 18 6,817.18 400 800 200 2014

64 2015 A 2014 2015 2015 2015 2014 8

2014 20,234.81 17.5% 10,901.69 7,203.381,587.18 542.5710.16 2013 22.6% 2015 2014 2014 65

A 2013 12 31 2014 12 31 (%) (%) 1 4,786,409,636 60.46 +381,971,800 (1) 5,168,381,436 58.12 2 3 3,129,732,456 39.54 +594,056,000 3,723,788,456 41.88 4 7,916,142,092 100.00 +594,056,000 +381,971,800 (1) +976,027,800 8,892,169,892 100.00 7,916,142,092 100.00 +594,056,000 +381,971,800 (1) +976,027,800 8,892,169,892 100.00 (1) 381,971,800 A 2013A H 2014 12 8 62 594,056,000 2014 12 8 594,056,000 A 2013 11 22 100 260,000,000 2013 12 9 260,000,000 2015 1 12 2014 1163 2014 12 8594,056,000HH H 3,129,732,4563,723,788,456 2013 11 22 260 A2013 12 9 2015 1 12 2015 1 15 A 381,971,800 A A A AA381,971,800H594,056,0002014 12 31 8,892,169,892A5,168,381,436H3,723,788,456 2014 12 31 2015 3 13 254,070 248,903 355,678 350,665 66

(%) 5.41 481,359,551 A 190,030,000 4.44 394,500,996 H 394,500,996 2.84 252,886,317 +13,797,118 H 252,886,317 2.53 224,929,005-21,634,118 H 38,985,136 1.45 128,864,004-37,801,061 A 1.10 98,112,886-41,000,000 A 98,000,000 TEMASEK FULLERTON 1.03 91,259,513 +17,169,541 A ALPHA PTE LTD 0.96 85,355,857-116,877,642 A 85,000,000 0.54 47,581,476 +44,124,571 A 0.49 43,518,830-29,500,183 A 43,500,000 89.81% 10% 2014 12 31 H 872,316,318 2014 12 31 88.92 9.81% A 98,112,886 2014 12 31 1.10%10.91% 10% 100% 89.81% 4.44% 2.53% 2.84% 1.10% 32.07% 57.02% 67

1921 16 400 30 51% 1976 9 2317,616,500,000 313 Silom Road, C.P. Tower, Bangrak, Bangkok 10500, Thailand0105519010951 www.cpthailand.com A 2013 11 22 260 A 2013 12 9 113005 A 100260,000,000 2014 5 2341.33 A 25,816,258,001.04 A 2014 12 313,690 A A A 2014 12 31 A (%) (1) - - 774,166,000 774,070,000 7.55-504,228,000 4.92 - - 438,344,000 358,344,000 4.27 368,804,000 368,804,000 3.60-335,674,000 255,674,000 3.27-225,000,000 225,000,000 2.19-223,305,000 223,305,000 2.18-213,154,000 2.08-203,771,000 1.99-202,258,000 1.97 2014 12 31A 10,255,013,000 A A 68

A A2014 5 232015 1 9 2014 12 31A 381,971,800 A 2013 12 31 A 2014 12 31 A A 26,000,000,000 15,744,987,000 381,971,800 381,971,800 4.83% 10,255,013,000 39.44% A A 41.33 2014 6 27 40.88 2014 6 20 2013 2014 9 12 40.63 2014 9 5 2014 2014 12 10 41.22 2014 12 8 H 41.22 A 2014 4 24 2013 ASD 2014 066A AAA AAA A 2013 11 222014 11 21A0.8% 2014 11 18 2014 A A2014 11 112014 12 22 3015 2014 12 22014 12 22 2014 11 112014 12 940.63 2014 12 10 41.22 130%A 2015 1 9 69

2015 1 9 25,965,569,000 A A 629,922,613 A7,916,142,0927.95744%A34,431,000 260 0.13243%9,140,120,705 2015 1 122015 1 15 (113005) (191005) H 2014 12 31 XV23336 10% H/A H/A H/A (%) (%) H 1,174,978,613 31.55 13.21 317 50,000,000 1.34 0.56 (1),(2),(3) 1,224,978,613 32.90 13.78 (1) 302,662,295 8.13 3.40 Dhanin Chearavanont H 317 1,174,978,613 31.55 13.21 50,000,000 1.34 0.56 (1),(2),(3) 1,224,978,613 32.90 13.78 317 (3) 302,662,295 8.13 3.40 King Ace International Limited H 317 1,174,978,613 31.55 13.21 50,000,000 1.34 0.56 (1),(2),(3) 1,224,978,613 32.90 13.78 317 (3) 302,662,295 8.13 3.40 70

H/A H/A H/A (%) (%) H (1), (2) 394,500,996 10.59 4.44 H (1), (2) 302,662,295 8.13 3.40 302,662,295 8.13 3.40 H (1), (2) 224,929,005 6.04 2.53 H (1), (2) 252,886,317 6.79 2.84 JPMorgan Chase & Co. H 110,978,759 2.98 1.25 56,952,548 1.53 0.64 1,072 0.00 0.00 103,659,234 2.78 1.17 (4) 271,591,613 7.29 3.05 (4) 66,340,177 1.78 0.75 UBS AG H 251,534,689 6.75 2.83 20,401,059 0.55 0.23 (5) 50,250,169 1.35 0.56 (5) 322,185,917 8.65 3.62 (5) 548,202,657 14.72 6.17 UBS Group AG H 20,401,059 0.55 0.23 (6) 301,784,858 8.10 3.39 (6) 322,185,917 8.65 3.62 (6) 548,202,657 14.72 6.17 BlackRock,Inc. H (7) 201,400,656 5.41 2.26 A 481,359,551 9.31 5.41 (1) 394,500,996 H302,662,295 H224,929,005 H252,886,317 H 302,662,295 H 31750,000,000 H (2) Chia Tai Primrose Investment LimitedChia Tai Primrose Investment Limited Chia Tai Primrose Holdings Limited Chia Tai Primrose Holdings Limited Chia Tai Giant Far LimitedChia Tai Giant Far LimitedChia Tai Resources Holdings Limited Chia Tai Resources Holdings Limited CPG Overseas Company Limited CPG Overseas Company Limited (3) Boom Dragon Limited Long Growth Global Limited 25,000,000 HBoom Dragon Limited Long Growth Global Limited King Ace International LimitedKing Ace International Limited Dhanin ChearavanontKing Ace International Limited Dhanin Chearavanont3171,174,978,613 H (4) JPMorgan Chase & Co.271,591,613 H 66,340,177 H JPMorgan Chase & Co. 2014 12 15HJPMorgan Chase & Co. 71

% J.P. Morgan Clearing Corp J.P. Morgan Securities LLC 100.00 8,049,567 0 JF International Management Inc. JPMorgan Asset Management (Asia) Inc. 100.00 1,912,500 0 JF Asset Management Limited JPMorgan Asset Management (Asia) Inc. 100.00 32,777,000 0 JPMorgan Asset Management (Japan) Limited JPMorgan Asset Management (Asia) Inc. 100.00 995,000 0 JPMorgan Asset Management (Taiwan) Limited JPMorgan Asset Management (Asia) Inc. 100.00 2,179,500 0 J.P. Morgan Investment Management Inc. JPMorgan Asset Management Holdings Inc 100.00 10,485,160 0 J.P. Morgan Whitefriars Inc. J.P. Morgan Overseas Capital Corporation 100.00 61,816,976 37,821,020 J.P. Morgan Securities plc J.P. Morgan Capital Financing Limited 0.69 41,112,216 28,516,957 Bank One International Holdings Corporation J.P. Morgan International Inc. 100.00 102,929,192 66,340,177 J.P. Morgan International Inc. JPMorgan Chase Bank, N.A. 100.00 102,929,192 66,340,177 J.P. Morgan Chase International Holdings J.P. Morgan Chase (UK) Holdings Limited 100.00 41,112,216 28,516,957 J.P. Morgan Securities plc J.P. Morgan Chase International Holdings 99.31 41,112,216 28,516,957 JPMorgan Chase Bank, N.A. JPMorgan Chase & Co. 100.00 105,598,012 0 JPMorgan Asset Management (UK) Limited JPMorgan Asset Management Holdings (UK) Limited 100.00 5,837,000 0 JPMorgan Funds Management, Inc. JPMorgan Distribution Services, Inc. 100.00 152,182 0 JPMorgan Asset Management (Singapore) Limited JPMorgan Asset Management (Asia) Inc. 100.00 676,500 0 J.P. Morgan Structured Products B.V. J.P. Morgan International Finance Limited 100.00 0 2,200 J.P. Morgan Capital Financing Limited JPMorgan Chase & Co. 100.00 41,112,216 28,516,957 J.P. Morgan Securities LLC J.P. Morgan Broker-Dealer Holdings Inc 100.00 8,049,567 0 J.P. Morgan Broker-Dealer Holdings Inc JPMorgan Chase & Co. 100.00 8,049,567 0 72

% J.P. Morgan Capital Holdings Limited J.P. Morgan International Finance Limited 100.00 41,112,216 28,516,957 JPMorgan Asset Management Holdings Inc JPMorgan Chase & Co. 100.00 54,862,660 0 JPMorgan Asset Management (Asia) Inc. JPMorgan Asset Management Holdings Inc 100.00 38,540,500 0 J.P. Morgan Chase (UK) Holdings Limited J.P. Morgan Capital Holdings Limited 100.00 41,112,216 28,516,957 JPMorgan Asset Management Holdings (UK) Limited JPMorgan Asset Management International Limited 100.00 5,837,000 0 J.P. Morgan Overseas Capital Corporation J.P. Morgan International Finance Limited 100.00 61,816,976 37,821,020 JPMorgan Asset Management International Limited JPMorgan Asset Management Holdings Inc 100.00 5,837,000 0 JPMorgan Chase Bank, N.A. JPMorgan Chase & Co. 100.00 102,929,192 66,340,177 J.P. Morgan International Finance Limited Bank One International Holdings Corporation 100.00 102,929,192 66,340,177 JPMorgan Distribution Services, Inc. JPMorgan Chase & Co. 100.00 152,182 0 JPMorgan Chase & Co. 103,659,234 H 44,683,422 H 49,407,177 H 11,408,460 H9,220,500 H 5,329,500 H15,982,500 H 8,254,843 H5,572,389 H 19,690,619 H18,631,788 H (5) UBS AG50,250,169 H UBS AG 2014 12 22HUBS AG % UBS Fund Management (Switzerland) AG UBS AG 100.00 5,715,500 0 UBS Fund Services (Luxembourg) S.A. UBS AG 100.00 7,209,483 0 UBS Global Asset Management (Americas) Inc. UBS AG 100.00 4,703,500 0 UBS Global Asset Management (Australia) Ltd UBS AG 100.00 208,500 0 UBS Global Asset Management (Canada) Inc. UBS AG 100.00 3,378,000 0 73

% UBS Global Asset Management (Hong Kong) Limited UBS AG 100.00 4,992,468 0 UBS Global Asset Management (Japan) Ltd UBS AG 100.00 1,214,552 0 UBS Global Asset Management (Singapore) Ltd UBS AG 100.00 11,532,500 0 UBS Global Asset Management Trust Company UBS AG 100.00 723,000 0 UBS Global Asset Management (UK) Ltd UBS AG 100.00 10,175,000 0 UBS Global Asset Management (Deutschland) GmbH UBS AG 100.00 19,500 0 UBS Financial Services Inc. UBS AG 100.00 1,466 0 UBS Bank (Canada) UBS AG 100.00 26,000 0 UBS Swiss Financial Advisers AG UBS AG 100.00 295,500 0 UBS Limited UBS AG 100.00 55,200 0 187,729,094 H548,202,657 H 1,070,700 H3,536,000 H 650,550 H11,140,471 H 13,223,238 H24,180,124 H 172,784,606 H509,346,062 H (6) UBS Group AG301,784,858 H 548,202,657 H UBS Group AG 2014 12 22HUBS Group AG % UBS AG UBS Group AG 96.64 251,534,689 548,202,657 UBS Fund Services (Luxembourg) S.A. UBS Group AG 96.64 7,209,483 0 UBS Global Asset Management (Americas) Inc. UBS Group AG 96.64 4,703,500 0 UBS Global Asset Management (Australia) Ltd UBS Group AG 96.64 208,500 0 UBS Global Asset Management (Canada) Inc. UBS Group AG 96.64 3,378,000 0 74

% UBS Global Asset Management (Hong Kong) Limited UBS Group AG 96.64 4,992,468 0 UBS Global Asset Management (Japan) Ltd UBS Group AG 96.64 1,214,552 0 UBS Global Asset Management (Singapore) Ltd UBS Group AG 96.64 11,532,500 0 UBS Global Asset Management Trust Company UBS Group AG 96.64 723,000 0 UBS Global Asset Management (UK) Ltd UBS Group AG 96.64 10,175,000 0 UBS Global Asset Management (Deutschland) GmbH UBS Group AG 96.64 19,500 0 UBS Financial Services Inc. UBS Group AG 96.64 1,466 0 UBS Bank (Canada) UBS Group AG 96.64 26,000 0 UBS Swiss Financial Advisers AG UBS Group AG 96.64 295,500 0 UBS Fund Management (Switzerland) AG UBS Group AG 96.64 5,715,500 0 UBS Limited UBS Group AG 96.64 55,200 0 187,729,094 H548,202,657 H 1,070,700 H3,536,000 H 650,550 H11,140,471 H 13,223,238 H24,180,124 H 172,784,606 H509,346,062 H (7) BlackRock,Inc.201,400,656 H BlackRock,Inc. 2014 12 15HBlackRock,Inc. % Trident Merger, LLC Blackrock Inc. 100.00 1,326,000 BlackRock Investment Management, LLC Trident Merger, LLC 100.00 1,326,000 BlackRock Holdco 2 Inc. Blackrock Inc. 100.00 200,074,656 BlackRock Financial Management, Inc. BlackRock Holdco 2 Inc. 100.00 196,101,156 BlackRock Financial Management, Inc. BlackRock Holdco 2 Inc. 100.00 3,973,500 BlackRock Holdco 4 LLC BlackRock Financial Management, Inc. 100.00 106,548,500 75

% BlackRock Holdco 6 LLC BlackRock Holdco 4 LLC 100.00 106,548,500 BlackRock Delaware Holdings, Inc. BlackRock Holdco 6 LLC 100.00 106,548,500 BlackRock Institutional Trust Company, N.A. BlackRock Delaware Holdings, Inc. 100.00 47,659,500 BlackRock Fund Advisors BlackRock Delaware Holdings, Inc. 100.00 58,889,000 BlackRock Advisors Holdings Inc. BlackRock Financial Management, Inc. 100.00 89,552,656 BlackRock Capital Holdings, Inc. BlackRock Advisors Holdings Inc. 100.00 993,000 BlackRock Advisors, LLC BlackRock Capital Holdings, Inc. 100.00 993,000 BlackRock International Holdings Inc. BlackRock Advisors Holdings Inc. 100.00 88,559,656 BR Jersey International LP BlackRock International Holdings Inc. 100.00 88,559,656 BlackRock Cayco Ltd. BR Jersey International LP 100.00 2,492,500 BlackRock Trident Holding Company Limited BlackRock Cayco Ltd. 100.00 2,492,500 BlackRock Japan Holdings GK BlackRock Trident Holding Company Limited 100.00 2,492,500 BlackRock Japan Co Ltd BlackRock Japan Holdings GK 100.00 2,492,500 BlackRock (Institutional) Canada Ltd BR Jersey International LP 100.00 337,000 BlackRock Holdings Canada Limited BlackRock (Institutional) Canada Ltd 100.00 337,000 BlackRock Asset Management Canada Limited BlackRock Holdings Canada Limited 100.00 337,000 BlackRock Australia Holdco Pty Ltd BR Jersey International LP 100.00 1,165,000 BlackRock Investment Management (Australia) Limited BlackRock Australia Holdco Pty Ltd 100.00 1,165,000 BlackRock HK Holdco Limited BR Jersey International LP 100.00 24,236,527 BlackRock Asset Management North Asia Limited BlackRock HK Holdco Limited 100.00 24,236,527 BlackRock Group Limited BR Jersey International LP 100.00 60,328,629 BlackRock (Netherlands) B.V. BlackRock Group Limited 100.00 603,500 Blackrock Advisors (UK) Limited BlackRock Group Limited 100.00 24,879,375 BlackRock International Limited BlackRock Group Limited 100.00 44,000 BlackRock International Limited BlackRock Group Limited 100.00 1,526,186 BlackRock Luxembourg Holdco S.a.r.l. BlackRock Group Limited 100.00 27,666,480 BlackRock Investment Management Ireland Holdings Ltd BlackRock Luxembourg Holdco S.a.r.l. 100.00 17,449,583 BlackRock Asset Management Ireland Limited BlackRock Investment Management Ireland Holdings Ltd 100.00 17,449,583 BlackRock (Luxembourg) S.A. BlackRock Luxembourg Holdco S.a.r.l. 100.00 10,216,897 BlackRock Investment Management (UK) Ltd BlackRock Group Limited 100.00 1,476,500 76

% BlackRock Investment Management (UK) Ltd BlackRock Group Limited 100.00 4,132,588 BlackRock Holdings Deutschland GmbH BlackRock Investment Management (UK) Ltd 100.00 188,000 BlackRock Asset Management Deutschland AG BlackRock Holdings Deutschland GmbH 100.00 188,000 BlackRock Fund Managers Ltd BlackRock Investment Management (UK) Ltd 100.00 1,288,500 BlackRock Life Limited BlackRock International Limited 100.00 44,000 993,000 H (8) 2014 12 31 XV23 336 77

59 2012.06-2015 62 2012.06-2015 45 2012.07-2015 44 2012.06-2015 49 2013.06-2015 (1) 41 2014.07-2015 52 2012.06-2015 52 2012.06-2015 45 2012.06-2015 50 2013.06-2015 78

50 2013.06-2015 50 2013.06-2015 71 2012.06-2015 54 2012.06-2015 52 2012.06-2015 72 2012.07-2015 (Stephen Thomas MELDRUM) 67 2013.06-2015 59 2013.06-2015 55 2013.06-2015 (1) 41 2012.07-2014.07 67 2012.07-2015 79

66 2012.07-2015 52 2012.07-2015 35 2013.06-2015 54 2012.07-2015 49 2012.07-2015 45 2012.07-2015 (2) 58 2004.01-2014.01 59 2007.04-57 2007.01-58 2011.01-49 2008.10-55 2012.08- 樑 55 2012.02- (1) 2014 3 12 2014 6 122013 2014 7 2 (2) 2014 1 3 1988 3 1995 32008 101994 10 1990 7 2012 7 2011 32015 2 19922010 62011 3 2010 62010 12 2007 42011 5 CEO 2009 32010 3 80

2009 62010 42009 6 2012 102010 62001 52008 3 2010 42007 12010 6 2004 22007 1 2004 22012 22002 122007 120012002 (FSA) 2013 62011 1 20042004 2 2005 32005 32010 12007 12012 2 2014 7 2007 72012 22013 9 2009 102012 22014 1 2012 3 2012 4 1993 62009 8 2009 82011 1 2003 520002013 19972000 2009 6 2012 42012 10 2012 102013 1 2007 12011 7 2003 52006 12 1998 82003 4 1993 81998 7 1991 71993 7 81

2013 6 True Corporation Public Company Limited CP ALL Public Company LimitedTrue Visions Public Company Limited 2013 6 2013 6 2009 42012 12 2007 42013 9 2011 72012 5 2009 6 2006 12 2008 122000 12006 12 1999 32000 1 2009 6 19831985 1989 2012 20002003 20092012 2011 7 2008 1 2008 82

(Stephen Thomas MELDRUM) 2012 7 2008 2012 3 2007 12009 1 2003 22007 1 19992003 19951998 19861995Lincoln National (UK) plc. 19691986 ILI(UK) Cannon Assurance Cannon Lincoln Lincoln National (UK) 2013 6DSG International (Thailand) PLC 1965 2003 1 2005 52005 42012 6 2005 52012 6 2002 112005 5 (CFP)(CFMP) 2013 6 JPMorgan Chinese Investment Trust plc 2008 92011 12 ARN Investment SICAV ARN Asian Enterprise Fund Limited 2013 6 2009 6 2013 52014 8 2008 112010 10 2008 10 AMP(151) 2009 62011 102014 10 2009 122014 122009 32011 11 19691988 6 1998 11 20082012 83

2012 7 2013 6 2010 3 1988 2012 7 1992 2012 7 1995 7 2007 4 1991 112004 32007 4 2002 122007 42002 122005 62002 412 2007 11992 122003 22007 1 2002 62006 5 2002 62007 419992002 19961999 19951996 19931995 2011 12006 32008 32010 7 20042004 22006 32006 3 2011 1 2010 6 84

2003 92008 5 2007 4 2008 102012 2 2004 62008 52003 9 (FCIS) (FCS) 2012 82009 1 2005 CEO BNP PARIBAS 2012 2 2007 32004 6 1992 9 2011 1-2012 4-1995 5-2012 10-2012 10-2012 10-2012 10-2012 10-2012 10-85

1. 2014 3 12 2014 6 122013 2014 7 2 2. 2014 1 3 1. 2014 2 2. 2015 2 3. 2015 3 4. 2014 4 5. 2014 1ARN Investment SICAV 2014 4 2014 3 2014 7 2014 8JPMorgan Chinese Investment Trust plc 6. 2014 10 7. 2014 10 2014 11 8. 2014 8 2014 11 2014 12 9. 2014 102014 12 10. 2014 10 86

2014 12 31 22014 XV XV XV7 8 352 H/A H A(%) (%) H 10,000 10,000 0.00027 0.00011 A 1,898,280 1,898,280 0.03673 0.02135 A 100,000 100,000 0.00193 0.00112 H 12,000 12,000 0.00032 0.00013 H 12,000 12,000 0.00032 0.00013 A 6,600 6,600 0.00013 0.00007 (1) A 73,019,013 43,518,830-29,500,183 0.84202 0.48941 A 1,700 1,700 0.00003 0.00002 樑 H 10,000 10,000 0.00027 0.00011 (1) H/A (%) A 43,542 52,251 +8,709 (1) 0.00046 (1) 2013 9,520,745,656 101.60 10 2 87

2014 12 31 352 18 5,144.47 3,538.49 429.76 6.24 329 6 25.76 5.24 2.94 0.56 624.46 465.55 349.81 250.85 360.47 249.55 495.29 365.34 513.99 380.64 112.11 67.55 69.19 16.58 29.76 6.24 29.00 6.00 88

29.00 6.00 29.76 6.24 (Stephen Thomas MELDRUM) 29.76 6.24 29.76 6.24 29.00 6.00 54.23 35.03 25.76 5.24 2.94 0.56 321.26 218.06 254.34 164.27 79.81 20.52 194.62 114.55 222.12 137.05 377.72 272.41 222.67 135.35 730.81 555.11 樑 161.57 90.08 1. 2. 2014 3 12 3. 2014 7 2 3. 2014 1 3 4. 3 5 89

20042014 2014 2015 2 5 90

2014 12 31 235,999 68,960 29.22% 123,008 52.12% 13,584 5.76% 30,447 12.90% 11,566 4.90% 111,610 47.29% 86,696 36.74% 26,127 11.07% (%) (%) 29.22 52.12 5.76 12.90 4.90 47.29 36.74 11.07 2014APP 2014 316 2,03960,606 63.12% 166 1,5825 91

2014 12 31 2013 2014 6 12 2013 201320132013 2013 2013 2014 H2013 2013 2013 20132014 6 13 (www.sse.com.cn)(www.hkexnews.hk) 92

(3) 1988 3 21 1/1 100% 1995 3 29 1/1 100% 2012 7 17 1/1 100% 2009 6 9 1/1 100% 2013 6 17 1/1 100% (1) 2014 7 2 (1) 2012 7 17 0/1 0% 2012 3 8 0/1 0% 2003 5 16 0/1 0% 2009 6 9 0/1 0% 2013 6 17 1/1 100% 2013 6 17 1/1 100% 2013 6 17 0/1 0% 2009 6 9 1/1 100% 2009 6 9 0/1 0% 2011 7 22 1/1 100% (Stephen Thomas Meldrum) 2012 7 17 1/1 100% 2013 6 17 1/1 100% 2013 6 17 1/1 100% 2013 6 17 0/1 0% (1) 2014 3 122014 6 122013 2014 7 2 (2) 93

(IR@pingan.com.cn) 2014 12 31 196 6 7 2014 12 31 94

5 5/5 100% 0/5 0% 5/5 100% 0/5 0% 5/5 100% 0/5 0% 5/5 100% 0/5 0% 5/5 100% 0/5 0% (1) 3/3 100% 0/3 0% (1) 1/2 50% 1/2 50% 4/5 80% 1/5 20% 4/5 80% 1/5 20% 2/5 40% 3/5 60% 3/5 60% 2/5 40% 4/5 80% 1/5 20% 5/5 100% 0/5 0% 5/5 100% 0/5 0% 5/5 100% 0/5 0% 3/5 60% 2/5 40% (Stephen Thomas Meldrum) 5/5 100% 0/5 0% 5/5 100% 0/5 0% 5/5 100% 0/5 0% 5/5 100% 0/5 0% (1) 95

2014 3 132013 2013 20142013 2014 4 282014 2014 7 15 H 2014 8 192014 20142014 2014 10 282014 2014 6 122013 2013 7,916,148,4630.45 3,562,266,808.35 2014 8 19 2014 7,916,205,2530.25 1,979,051,313.25 96

2014 12 31 53 60%1 2014 2 20142013 2013-2015 H H 2/2 100% 0/2 0% 2/2 100% 0/2 0% 2/2 100% 0/2 0% 2/2 100% 0/2 0% 2/2 100% 0/2 0% 2014 12 31 5 1 83.3% 97

2014 5 2013 12 31 2014 3 31 2014 6 302014 9 30 2014 20152014 12 31 5/5 100% 0/5 0% 5/5 100% 0/5 0% (Stephen Thomas Meldrum) 5/5 100% 0/5 0% 5/5 100% 0/5 0% 5/5 100% 0/5 0% 3/5 60% 2/5 40% 20132014-47 6 2 20 75 98

2 2014 12 314 1 80% 1 20143 2013 2013 2013 2011 3/3 100% 0/3 0% 3/3 100% 0/3 0% 2/3 67% 1/3 33% 2/3 67% 1/3 33% 2/3 67% 1/3 33% 1 2014 12 313 260% 1 99

20141 2013 1/1 100% 0/1 0% 1/1 100% 0/1 0% 1/1 100% 0/1 0% 1/1 100% 0/1 0% 1/1 100% 0/1 0% 7223 4 7 100

2009 10 2012 3 2012 7 (www.pingan.com) (IR@pingan.com.cn) (PR@pingan.com.cn) HA e 2014 2 11 1 132 12050 4002,000 20143A 101

7 2008 3 2007 82009 4 2013 2014 2013 2013 2014 5 5 0 0 5 5 0 0 5 3 2 0 5 5 0 0 (Stephen Thomas Meldrum) 5 5 0 0 5 5 0 0 5 5 0 0 102

+1 2014 2014 2014 103

2014 2014 TeamMate 2007 8 2010 42011 8 2014 4 2010 42014 104

D.3.1 2014 1 12014 12 31 A.2.1 A.2.1 1. 1994 2. 3. 4. 2007 82014 4 2014 1 12014 12 31 2015 3 19 105

2014 12 31 1% 5% 3 2014 6 12 201320137,916,148,463 2013 0.45 3,562,266,808.35 A 2014 6 26 2014 6 27 H 2014 7 22014 8 8 106

2014 8 192014 7,916,205,253 20140.25 1,979,051,313.25 A 2014 9 11 2014 9 12H 2014 9 172014 10 17 2014 6 132014 8 20 2013 2014 2014 6 202014 9 5 2014 2014392.7972.14 10% 326.78 20140.25 1,979,051,313.259,140,120,705 2014 0.50 4,570,060,352.50 201510 10 9,140,120,705 2014 107

(1) (%) 2013 (2) 0.65 5,145 28,154 18.3 2012 (2) 0.45 3,562 20,050 17.8 2011 (2) 0.40 3,166 19,475 16.3 (1) (2) 2014 12 31 326.7820140.50 2014 2015 1,350.05201410 1091.40 2014 12 8594,056,000H 36,831,472,000 36,480,684,404.91 2014 12 31 329.86 20142014 12 31 108

2014 55 23 22 2014 2012 72012 8 2013 7 2014 7 2014 12 31 2014 12 31 2014 109

2014 14 2014 1 1 2014 12 31 20132014 2012 2012 110

2015 3 192014 12 3120% 2015 3 19 111

2014 3 132013< 2013 ><2013> 2014 4 234 28 < 2014 > 2014 8 19 <2014 > 2014 10 2310 28< 2014 > / / 2009 6 3 4/4 100% 0/4 0% 2009 6 3 4/4 100% 0/4 0% 2012 7 17 2/4 50% 2/4 50% 2013 6 17 4/4 100% 0/4 0% 2010 3 19 4/4 100% 0/4 0% 2012 7 17 4/4 100% 0/4 0% 2012 7 17 4/4 100% 0/4 0% 2014 9 2013 112

(1) (2) 2014 (3) 2014 12 8594,056,000H 36,831,472,000 36,480,684,404.91 2014 12 31 329.86 (4) (5) 2014 2014 (6) 2015 3 19 113

(%) 1 600556 181 14.8 207 21.9 26 2 300232 119 7.9 106 11.2 (13) 3 110029 63 0.5 70 7.4 7 4 000016 A 33 5.5 33 3.5 5 000538 5 0.4 24 2.5 (2) 6 110015 14 0.1 16 1.7 2 7 600030 14 0.4 15 1.6 1 8 600016 14 1.3 15 1.5 1 9 600036 13 0.9 14 1.5 1 10 600837 12 0.5 13 1.4 1 416 435 45.8 33 370 884 948 100.0 427 (1) (2) (3) (%) 1 HK1398 554 564 30 40 1.3 601398 19,288 22,474 1,258 5,869 2 HK1288 150 152 10 3 1.6 601288 13,774 18,970 976 6,239 3 HK0939 565 568 32 53 1.1 601939 12,534 17,483 829 6,676 4 HK3328 127 159 3 39 1.3 601328 4,586 6,191 245 2,253 5 000538 1,407 6,157 9.4 33 (472) 114

(%) 6 BE0974264930 Ageas 23,874 2,662 5.2 130 (491) Fortis 7 601166 1,167 1,603 0.5 23 464 8 600000 1,160 1,565 0.5 46 111 9 HK2601 103 141 2 38 0.5 601601 945 1,313 8 376 10 HK3988 432 514 29 96 0.1 601988 721 847 7 128 (1) (2) (3) (%) 1 2 3 361 186 10.33 1,290 125 929 65 5 0.08 62 750 750 13.04 750 (1) (1) 13,997 136,944 11,913 7,317 115

2014 7 15 45%-50% 50%-60% H 2014 7 15 H 2013 H 2014 6 12 H 20% H2014 12 8 62.00 61.4 6 10 594,056,000H 62.00 H2014 11 28 65.05 4.69% 2014 10 28 2014 11 3 2015 2 5 116

2012 6 27 2011 20132015 15 2013 2 6 5%10.1.3 2014 2 6 2014 2 6 15 2012 3 15 (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) 2012 3 152014 12 31 10 2014 2 610 14A 117

14,225 33,579 33,579 (%) 11.6 70%2014 12 31 30,464 2014 1 50% 2 14,2252014 12 31 33,579 11.6%50% 3 4 118

2010 2 22 5389,592,366 A 331,117,788 A30%A 88,112,8865 88,112,886 A30% 2014 12 31 (1) (2) (3) 2014 12 31 A A 2014 12 31 1,323,384,991 1,323,384,9912014 1 9 2014 12 31 119

H H(1)594,056,000 (2) (3) (4) H2014 11 30 2014 12 8 180 (a) (b) (c) (a) (b) (c) (d) 2014 12 31 2008 1 1 2015 8 3 HH 2014 10% HH 2014 H 10% 2015 7 28 120

1993 045 2011 1 4 H HH 1993 045 2011 348 HH 201410% H10%10% < > 2009 124 2015 7 28 H H H 121

(2015) 10021 )2014 12 31 2014 (1) (2) 2014 12 31 2014 2015 3 19 122

2014 12 31 2014 12 31 2013 12 31 2013 1 1 1 442,707 349,442 383,223 2 2,236 1,554 711 3 45,841 27,241 65,426 4 51,215 30,253 27,755 5 4,311 3,402 972 6 197,177 298,080 190,788 7 35,387 28,949 28,668 8 30,740 24,205 18,756 9 14,983 8,033 8,979 10 7,520 8,924 6,109 11 15,587 13,839 9,341 12 37,908 12,985 510 13 37,886 26,107 18,558 14 1,053,882 861,770 709,402 15 209,097 200,384 212,110 16 351,435 236,863 301,911 17 783,497 744,070 566,009 18 429,216 276,332 136,000 19 12,898 12,081 9,960 20 12,037 11,791 11,769 21 11,589 10,961 10,958 22 17,371 18,264 15,049 23 26,408 16,841 15,673 24 30,794 32,103 25,568 25 12,354 15,253 10,680 26 84,585 50,982 23,140 27 47,250 39,603 36,241 4,005,911 3,360,312 2,844,266 123

2014 12 31 2014 12 31 2013 12 31 2013 1 1 29 20,901 10,391 3,566 2,754 2,264 16,168 30 380,744 447,673 351,579 31 15,119 25,482 39,268 4,747 3,692 1,722 5 2,770 2,918 952 32 99,672 121,642 154,977 33 1,496,104 1,181,472 979,325 34 14,344 10,043 7,611 35 2,721 2,618 3,615 5,029 5,014 4,331 36 24,452 16,058 11,179 4,725 3,495 2,701 37 8,746 12,303 6,475 38 17,013 12,060 9,567 39 15,623 8,244 5,816 40 26,068 17,106 11,497 41 27,737 22,503 17,935 42 28,673 25,232 21,681 43 353,148 310,296 267,095 44 844,748 718,666 613,926 45 36,635 23,656 9,734 46 88,119 56,756 38,793 25 6,160 6,238 5,599 47 78,093 35,182 13,264 27 47,250 39,603 36,241 3,652,095 3,120,607 2,634,617 124

2014 12 31 2014 12 31 2013 12 31 2013 1 1 48 8,892 7,916 7,916 49 129,374 87,544 83,424 71 25,884 (4,427) 797 50 7,470 6,982 6,982 51 19,196 14,680 10,861 52 98,748 70,014 49,637 289,564 182,709 159,617 53 64,252 56,996 50,032 353,816 239,705 209,649 4,005,911 3,360,312 2,844,266 125

2014 2014 2013 54 326,423 269,051 38 55 (24,660) (21,034) 55 (12,984) (7,818) 288,779 240,199 56 119,422 93,291 56 (64,527) (50,861) 56 54,895 42,430 57 25,643 15,815 57 (3,230) (1,979) 57 22,413 13,836 58 78,735 54,917 59 615 596 (191) (381) 60 17,636 11,034 462,882 362,631 (10,188) (7,574) 61 (102,659) (90,663) 12,532 9,210 62 (108,419) (94,545) 63 1,596 2,126 (5,871) (5,311) (4) (7) (34,937) (25,383) 64 (15,915) (11,962) 65 (85,665) (69,168) 7,963 6,584 (6,974) (3,202) 65 (27,104) (17,431) 66 (24,896) (8,966) (400,541) (316,292) 126

2014 2014 2013 62,341 46,339 67 512 405 68 (500) (520) 62,353 46,224 69 (14,423) (10,210) 47,930 36,014 39,279 28,154 8,651 7,860 47,930 36,014 70 4.93 3.56 70 4.68 3.55 (8) (10) 37,816 (7,036) (7,075) 823 41 11 71 30,774 (6,212) 78,704 29,802 69,590 22,930 9,114 6,872 78,704 29,802 127

2014 2014 7,916 87,544 (4,427) 6,982 14,680 70,014 56,996 239,705 39,279 8,651 47,930 71 30,311 463 30,774 30,311 39,279 9,114 78,704 H 594 28,248 28,842 46 382 13,615 13,997 52 (5,541) (5,541) 488 (488) 4,516 (4,516) (1,078) (1,078) (15) (1,103) (1,118) (7) 428 421 (11) (105) (116) 8,892 129,374 25,884 7,470 19,196 98,748 64,252 353,816 2013 7,916 83,424 797 6,982 10,861 49,637 50,032 209,649 28,154 7,860 36,014 71 (5,224) (988) (6,212) (5,224) 28,154 6,872 29,802 52 (3,958) (3,958) 3,819 (3,819) (834) (834) 1,097 1,097 361 (361) 46 3,731 3,731 28 190 218 7,916 87,544 (4,427) 6,982 14,680 70,014 56,996 239,705 128

2014 2014 2013 328,012 268,203 247,392 298,133 453 20,985 31,758 118,717 87,076 22,911 69,392 1,306 24,114 10,778 72(3) 26,158 20,392 835,223 740,557 (97,044) (85,726) (6,439) (2,298) (3,325) (2,546) (183,973) (135,467) (70,215) (18,271) (13,936) (92,836) (70,080) (40,623) (30,861) (30,133) (21,065) (6,353) (42,367) (10,406) (11,751) (266) (903) (2,867) (20,773) (14,412) 72(4) (99,710) (62,958) (664,963) (512,641) 72(1) 170,260 227,916 769,477 789,426 88,403 73,065 701 101 3,278 1,223 861,859 863,815 129

2014 2014 2013 (1,071,077) (1,081,578) (13,530) (10,083) (11,703) (7,559) (1,226) (1,212) (658) (1,098,748) (1,099,878) (236,889) (236,063) 29,181 1,192 339 1,192 37,792 16,980 66,766 29,600 44,558 12,299 178,297 60,071 (45,764) (12,215) (14,194) (15,401) (1,111) (839) (9,691) (23,339) (23,280) (2,229) (92,929) (53,184) 85,368 6,887 344 (749) 72(2) 19,083 (2,009) 244,877 246,886 72(5) 263,960 244,877 130

2014 12 31 2014 12 31 2013 12 31 2013 1 1 1 26,214 4,159 8,858 2 6,613 8,888 6,985 3 649 13,486 1,780 494 114 95 4 6,500 1,000 5 16,133 2,115 1,880 1,400 100 6 143,556 128,895 111,045 22 25 33 1,942 177 1,139 197,023 164,359 132,915 7 5,970 1,700 1,200 400 200 8 750 557 483 9 31 3 2 89 33 9 1,200 4,430 4,230 9,131 22,188 160 103 96 17,331 29,414 6,220 8,892 7,916 7,916 129,317 87,454 83,817 72 (163) (102) 7,470 6,982 6,982 395 395 395 33,546 32,361 27,687 179,692 134,945 126,695 197,023 164,359 132,915 131

2014 2014 2013 10 8,909 9,344 96 4 387 263 9,392 9,611 (22) (15) 11 (664) (508) (1,489) (449) (2) (1) (2,177) (973) 7,215 8,638 2 1 (3) (7) 7,214 8,632 12 7,214 8,632 1 234 (61) 13 235 (61) 7,449 8,571 132

2014 2014 7,916 87,454 (163) 6,982 395 32,361 134,945 7,214 7,214 13 235 235 235 7,214 7,449 594 28,248 28,842 382 13,615 13,997 (5,541) (5,541) 488 (488) 8,892 129,317 72 7,470 395 33,546 179,692 2013 7,916 83,817 (102) 6,982 395 27,687 126,695 8,632 8,632 13 (61) (61) (61) 8,632 8,571 (3,958) (3,958) (94) (94) 3,731 3,731 7,916 87,454 (163) 6,982 395 32,361 134,945 133

2014 2014 2013 837 234 837 234 (230) (213) (11) (24) (684) (365) (925) (602) 14(1) (88) (368) 34,984 23,135 8,522 10,117 1 43,506 33,253 (57,835) (49,830) (4) (2) (57,839) (49,832) (14,333) (16,579) 28,842 5,970 2,700 26,000 200 34,812 28,900 (4,930) (2,000) (5,939) (4,281) (400) (11,269) (6,281) 23,543 22,619 96 14(2) 9,218 5,672 17,645 11,973 26,863 17,645 134

2014 ) 1988 3 21H) A ) 15 16 17 18 ) 1992 19941997 )2002 )) 2003 1 24 2015 3 19 2006 2 15-15 - 2014 39-40 - 41-9 - 30-33 - 20132013 2014 2-2 - 2013 12 31 2013 1 1 12,081 18,138 (6,057) 9,960 15,895 (5,935) 236,863 230,806 6,057 301,911 295,976 5,935 135

2014 2014 30-30 - 2013 12 31 2013 1 1 87,544 83,006 4,538 83,424 84,121 (697) 111 (111) 100 (100) (4,427) (4,427) 797 797 2014 33-33 - 2013 12 31 2013 1 1 14,680 395 14,285 10,861 395 10,466 70,014 84,299 (14,285) 49,637 60,103 (10,466) 201437-2014 2013 136