1 2011
2 2011
3 2011
2011 CSR 2011 1 1 2011 12 31 G3.0 AA1000 2008 2011 9 2011 www.pingan.com/csr 4 2011
1 2011 2 4 8 60 62 64 66 74 14 15 19 44 45 53 22 23 31 56 57 59 34 35 41 GRI 2012 2012 2012 2012 2012
( ) 1988 2318 60 1318 2 2011
3 2011 22,854 7,000 486,911 175,136 2011 12 31 22,854.24 1,308.67 2011 2000 147 500107 500328 100 MIT 2011 350 MIT MIT 511.7 100 125,362 289.95 3,905 1,409 3,675 2,500 9 2010 50 2011 12 31 109,944 7,000
4 2011
5 2011 2011 2 2011 CSR 2 011 2 194.7512.5% 79.77 MIT MIT 5 0.5 62.9% 40 350 2011 3 99.7% 99.9% 54 194.75 99.9%
100 8 48,631 2011 6.49 4,327 45,008 PK 2 011EAP 6 2011
7 2011 2011MIT 511.70 1,800 2011 12 31108 12 5,362289.95 3,905 1,409 2 011 2,50056 2,500 2011 12 31 2010 2011 2011 WPP 100 2012 2012 511.70 108 2,500
2011 2011 588 476 CSR KPI 2011 27 2011 8 2011
CSR 2011 CSR A1 A2 A3 200 2011 CSR CSR CSR CSR CSR A1 CSR A2 CSR CSR A3 2011 CSR CSR 9 2011
10 2011
2011 11 2011
12 2011
20 11 13 2011
14 2011
15 2011 2011 2011 2 800 176.8% 1.2 IPO 2,000 8,000 2011 2011 4 27 2011 / H A
2011 2011 IT 2011 2011 10 20 11 16 2011
20112011 17 2011
2011 2011 2011 2011 16 30 30 30 50 50 50 30 30 30 50 50 50 30 30 30 50 50 50 2011 83.34% 16.67% 0 33.34% 66.67% 100% 0 0 16.67% 83.33% 90% 10% 0 55% 45% 2010 84.2% 15.8% 0 36.8% 63.2% 85.7% 14.3% 0 57.1% 42.9% 85.7% 14.3% 0 66.7% 33.3% 2009 89.5% 10.5% 0 26.1% 73.9% 85.7% 14.3% 0 57.2% 42.8% 90% 10% 0 70.8% 29.2% 18 2011
2012 2011 2012 19 2011
20 2011
2011 21 2011
2011 22 2011
23 2011 2011 3 iphone iphone 39 9 2011 0.07% 0.03% 2011 51.0% 42.9% 42.9% 63.3% 27 395 IT 80% 2011 1,5001,000 E 60
2007 5 2011 182 1,332 976 56%2012 212 2011 3 4 12011 12 31 3 99.7% 0.68 24 2011
25 2011 2011 CSR 2011 9 2011 99.9% 54 2011 93.7% 91.5% 2011 2011 3 2011 11 2 20 2010 5,00030 6.5 6.5 2011 7 23 39 192 2 10,000 2011 0.33% 0.07% 0.01% 0.02% 0.75%
2011 95511 300 9 2.7% MIT 5 2011 7 MIT 5 0.5 POS MIT EPOS 40 350 62.9% 2 011 2 011 604,000 26 2011
2011 20 2011 12 31 2,4 99 6, 765 99.6% 158 50% 2010 1.42%20 110.75% 27 2011
中国平安国人财商指数报告 开创了国内财商指数 研究的先河, 开创了国内投资理财研究新的领域, 是 针对中国人财商的有效科学分析, 为公众强化理财意识提供了有效路径 尤其是在通货膨胀严重的形势下, 有助于让更多的城市居民重视对自身财商的培养和提升 中国平安国人财商指数报告 帮助 引导国人建立更健康的财富观念, 尤其是在通货膨胀背景下, 有助 于让更多的城市居民重视对自身财商的培养和提升, 并更有效地规划自身的财富生活, 实现资产的保值增值, 具有深远的意义 2011 60.1 2011 12 31 IPSOS 3,746.4273% 13,66117% 26. 06 10 2% 28 2011
29 2011 2011 2011 2010 10 2011 12 31 30,000 2011 9 2011 12 31 4 6.7
2011 30 2,000 1 2011 152 713 2011 2011 7,693 1.56 2011 5 2010-2011
2011 2011 10 2011 12 31 480 2010 280 2011 2012 MIT 31 2011
32 2011
20 11 33 2011
160.98 15.23 34 2011
EAP 2011 EAP EAP 201112 1,750 5 2 20 10 7 EAP 7 EAP 622111 12 201167 226 2011 12 31 2868 EAP 35 2011
2011 36 2011 EAP 4+1 5 2011 48,6 31 EAP 2011 3 120 EAP 2010 2011 2011145 600 8 2011 4 399 80 / 2011 160.98 38.77 2011 1.45 2011 12 318.44 91% 67,430 8.44 2% 3%
3 100% PK 2011 2011 PK 37 2011
2011 2011 100 2011 6.49 4,32 7 2011 1,47945,008 2011 2010 2009 SUPER STAR () 6.49 4.87 3.87 SUPER ( ) 4,327 3,824 PK 100 90 80 ( ) 38 2011
2011 2010 2009 ( ) 1,479 1,178 575 ( ) 86.94 1 4.65 2 4.75 2 45,008 33,000 18,000 () 6 95.0% 98.0% 86.0% 99.4% 95.7% 98.3% 972,536 984,244 667,001 () 1,087,129.3 1,244,897.1 965,725 269,952 269,885 122,498 ( ) 502 493 347 A 79.0% 79.0% 77.0% ( ) 2,589 B 76.0% 58.0% 52.0% ( ) 35,574 C 27.0% 61.0% 58.0% 1. 11 20 1002. 102009 5 39 2011
20 11 CEO 2011 12 31 3 7 05 ( ) ( ) 2011 2010 2009 30,000 30,000 25,000 705 531 400 86% 83% 76% ( ) 80 1 12 2 1. CEO 2011 LTL ETL) NTL 5 215 2011 2010 2009 ( ) 185 223 135 ( ) 1,066 935 645 238 368 347.45 () 2. CEO 200820 10 2011 40 2011
41 2011 2011 200 90% 2011 22 2011 853 73,688 123 2012
42 2011
43 2011
44 2011
100 100 2011 2.3 1,002 IT 20 1120 10 5.4% 122 IT 20:004 2011 45 2011
2011 46 MIT 2011 483201056% 1,25620 10 2 7% MIT MIT 40 4 2011 MIT 402.762.9% 109.5 2011 17.1% 30 7.2 2011 2010 180% 304 1,000 88 1,000
2010 8 UNEPFI 2011 12 31 436.519.28% 0.3 11.79% 3.62 0.49% 0.07 0.09 2011 12 31 134.86 26.29 24.21% 5 2.683.29 6.66% 2011882.4 35.6% 116.5 882.4 2011 1 47 2011
IPO IPO IPO 2011 1.549% 60030 2011 200 27 48 2011
100 2011 3 24 100 2011 203 3 5,000 26 8:30 9:30 30 2011 2011 50 2502011 10 300 49 2011
21 KPI 2011 50 2011
51 2011 2011 12 31 100 100 2007 2011 12 31 1,527 20,982 2011 2007 2011 12 31 5,362289.95 2010 2010 2011 12 3112 5,000 DVD MP3 2011 20040 1 95511 1 2002 1 2011 12 31 9,300 2011 12 31 4,787 400
2011 2009, 3,905 2011 1,409 22100 1,250 30 69 500 52 2011
2011 2011 56 2,500 20102011 12 31 109,944 2011 30,96020 1022% 2011 60 2004 2011 12 31 2011 2,500 190,223 2012 100 53 2011
54 2011
55 2011
56 2011
57 2011 20% 2011 /46 1 3 2009 4
2011 58 2011 2,271 2011 2011 20102.09% 11.97% 1. 02 8. 06% 4,370 1.02 B2B024 B2B / B2B007 B2B B2B005 B2B 2011 6,620 2011 471 3 2009 50%54% 13 28% 30%
59 2011 2011 8 10 200 1+N 2012
328 500 328 20 11 Triple A (F ortune) (T he Asset) 50010 7 20 11500 20 11200 (Financial imes) T & 200014 7 (F orbes) ( Capital) 20 11 10034 & 10043 (Financ e Asia) 20 11 60 2011
BrandZ 100 83BrandZ 509 Millward Brown, WPP 21 21 2011 100 (Brandz Top A 100 2011) 83 (Financial imes) T 20 11 6 20 11 Interbrand 20 11 ( ) (R eader's Digest) () 20 119 20 11 6 3 61 2011
62 2011
63 2011
2011 64 GRI GRI ID EC1 P EC2 P EC3 F EC4 N/A EC5 F EC6 P EC7 N/A EC8 F EC9 P EN1 P EN2 P EN3 P EN4 P EN5 P EN6 P EN7 P EN8 N/A EN9 N/A EN10 N/A EN11 N/A EN12 N/A EN13 N/A EN14 N/A EN15 IUCNRed List N/A GRI ID EN16 P EN17 P EN18 P EN19 N/A EN20 NOx SOx N/A EN21 N/A EN22 P EN23 N/A EN24 I N/A EN25 N/A EN26 P EN27 N/A EN28 N/A EN29 N/A EN30 P LA1 P LA2 P LA3 F LA4 P LA5 F LA6 NR LA7 F LA8 P LA9 P LA10 F
GRI ID GRI ID LA11 LA12 LA13 LA14 HR1 HR2 HR3 HR4 P F PR4 F F PR5 F P PR6 F N/A N/A PR3 PR7 PR8 F PR9 F F F P P HR5 HR6 HR7 HR8 HR9 F F SO1 F FS7 SO2 P FS8 SO3 F F N/A SO4 P SO5 F SO6 SO7 PR1 PR2 SO8 N/A F F F F FS1 P FS2 FS3 F FS4 FS5 FS6 FS9 FS10 FS11 FS12 FS13 FS14 P / / N/A P F P A NR N/ P P P P P P N/A N/A F FS P FS15 P FS16 P 65 2011
2009-2011 2011 2010 2009 2,285,424 1,171,627 935,712 248,915 189,439 147,835 2.50 2.30 1.89 16,098 10,617 7,864 16,242 7,732 6,325 (%) 166.7 197.9 302.1 2,285,424 2.30 2.50 16,098 1.89 10,617 935,712 1,171,627 7,864 2009 2010 2011 2009 2010 2011 2009 2010 2011 66 2011
2011 2010 2009 1 5.00 100.00% 100.00% 100.00% 2 2.10 100.00% 100.00% 100.00% 3 79.00% 83.00% 78.63% 86.27% 4 95.00% 65.00% 65.00% 61.61% 5 30.00% 31.00% 30.00% 91.50% 90.90% 89.10% 1. 73 2.87 3.03 13.83 11.98 13.00 794. 74% 7 9 5.00% 7 9 3.63% 100.00% 100.00% 100.00% 1.02 1.03 1.05 92.85% 93.50% 93.00% 98.44% 98.70% 98.90% 6 93.65% 92.75% 92.66% 1. 2. 3. 20 () 4. NPS OP2 5. 2011 6. 20 11 102009 67 2011
175,136 85,106 90,030 100,267 128,808 53,723 63,045 46,544 65,763 2009 2010 2011 2009 2010 2011 2009 2010 2011 20 11 12 31 MIS 1. 2. 52.36% 47.64% 2011 47.64% 52.36% 2010 47.00% 53.00% 2009 48.00% 52.00% 2008 54.00% 46.00% 0.93% 27.28% 30 30 31-50 50 51 71.79% 30( 30 ) 31-50 ( 50 ) 51 2011 71.79% 27.28% 0.93% 2010 69.00% 30.00% 1.00% 2009 63.00% 35.00% 2.00% 2008 60.00% 37.00% 3.00% 68 2011
2011 2010 2009 0 0.00000% 0.00000% 1.33681% 0.00000% 0.00000% 1.52303% 0.00000% 0.00000% 38 0.09915% 0.00898% 0.51216% 0.02273% 0.01453% 0.16866% 0.03191% 0.02860% 27 0.06201% 0.01951% 0.12382% 0.00764% 0.01161% 0.14649% 0.02027% 0.00624% 4 0.07819% 0.02863% 1.04141% 0.04129% 0.00000% 0.02748% 0.02788% 0.00050% 0 0.00000% 0.00000% 0.72809% 0.00000% 0.00000% 0.28167% 0.00000% 0.00000% 0 0.00000% 0.00000% 0.26411% 0.00000% 0.00000% 0.05855% 0.00000% 0.00000% 1 0 0.00000% 0.00000% 0.84014% 0.00000% 0.00000% 0.88276% 0.00000% 0.00000% 2 0 0.00000% 0.00000% 0.81143% 0.00000% 0.00000% 1.85391% 0.20744% 0.00000% 0 0.00000% 0.00000% 0.55556% 0.00000% 0.00000% 0.62870% 0.00000% 0.00000% 15 0.12550% 0.01539% 2.00629% 0.00051% 0.00000% 1.26247% 0.00000% 0.00000% 3 6 0.00000% 0.00000% 0.33600% 0.00154% 0.00106% 0.66661% 0.00213% 0.00213% 4 13 0.06597% 0.00818% 0.76915% 0.01980% 0.00438% 0.58520% 0.00231% 0.00000% 0 0.00000% 0.00000% 0.53637% 0.01506% 0.00239% 0.04015% 0.00000% 0.00000% 0 0.00000% 0.00000% 1.50820% 0.00000% 0.00000% 1.83373% 0.00000% 0.00000% 0 0.00000% 0.00000% 0.32176% 5 0 0.00000% 0.00000% 0.18539% 1. 2. 3. 2011 4. 5. 2011 8 2011250 PS 2011 2010 2009 6,443 1% 20 11 2,66 9 1% 2, 700 1% MIS 69 2011
MIT 2011 62.90% 17.10% 16.00% 35.60% 2010 17.80% 8.80% 4.40% 22.40% 2009 1.30% MIT 2011 177 130 88 117 2010 22 30.54 67 2009 10.20 1. 2.MIT2010 102010 7 200820 10 4 70 2011
2011 2010 2009 ( ) 67,472,414.69 21,088,080 52,556,823 19,989,200 56,578,975 20,122,720 ( ) 650,712.81 162,711 528,574 152,795 629,959 201,392 ( ) 30,892 333,548 25,640 287,209 21,351 268,221 ( ) 2,184.14 758.68 2,049.80 835.18 2,649.94 900.28 ( ) 21.06 5.85 20.62 6.38 29.50 9.01 ( ) 2,200 141,010 5,272 146,005 2,571 134,315 ( ) 709,378.76 0 968,578 0 1,220,000 0 ( ) 926 333,548 3,800 287,209 2,613 268,221 ( ) 2.38 0.42 1.39 0.508358 0.98 0.50 ( ) 17,396 0 12,198 0 9,030 0 ( ) 40.78 0 79.40 0 135.11 0 ( ) 85,363,927.30 72,712,378.08 76,831,600.10 1 2 =/ =/ = / 12 23 3 2009-20 10 8262011 11 4 20 PC 2011 12,950 5,353 2010 9,385 4,646 2009 5,759 3,651 1 PC 2 2011 2009-2011 71 2011
2011 2010 2009 40.58 41.95 36.30 2,960.48 2,807.97 1,441.34 12009 2010 2011 2 20 11 2011 261,891 2010 256,491 2009 256,491 836 1,282 84 100 108 56 2009 2010 2011 2009 2010 2011 72 2011
2011 2010 2009 2,035 1,860 1,755 2,474 2,070 1,918 317() 78() 75 72 38 25 22 108 101 99 7 4 3 2011 2010 2011 2010 15.37% 17.46% 11.97% 11.64 12.66 8.06% 4,370 800 1,670 112 4,850 4,950 73 2011
1. A1 A2 A3 A1 CSR A2 A1 A3 A2 2. MIT 3. MIS Management Information System 4. 5. 1 6. 7. 74 2011
2011 2011 w ww.pingan.com/csr csr@pingan. com.cn w ww.pingan.com 75 2011
76 2011