1
( 0 ) (Albert Einstein) 2
3
1 (Peter F. Drucker) 2 3 1 1996 85 2 (Peter F. Drucker) (The Practice of Management) 1999 470 3 1996 26-27 4
4 5 6 (John Keegan) (Andrew Carnegie) 4 30 5 51-52 6 38 5
7 8 9 10 7 219-220 8 1996 4 9 1996 58 10 9 6
(Daniel Goleman) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) --- ( ) ( ) ( ) ( ) ( ) ( ) ( ) 11 12 11 (Daniel Goleman) EQII Working Intellegence (EQII EQ) 2003 130 12 89 7
13 14 15 16 17 13 479 14 82 15 84 16 59 17 27 8
18 19 20 爲 21 18 1996 19 47 20 26 21 1995 41 9
22 22 82 10
(Aristotle) 23 23 (Aristotle,384-322B.C.) 11
24 (Self-Awareness) 25 26 27 28 29 30 24 93-94 25 (Self-Awareness) (Daniel Goleman) EQII Working With Emotional Intelligence (EQII EQ ) 2003 49-50 (Emotional Competence) (Self-Regulation) (Motivation) (Empathy) (Social Skills) 26 7 27 8 28 119 29 32 30 18 12
(Emotional Competence) EQII EQ (Daniel Goleman) 31 (Emotional Intelligence) (Emotional Competence) 31 44 13
32 33 34 35 32 105-106 33 82 34 23-24 35 84 14
36 37 36 280 37 80-81 15
( ) ( ) ( ) ( ) ( ) 38 39 40 38 EQII Working With Emotional Intelligence (EQII EQ ) 346-347 39 71 40 27 16
41 42 43 (Self-Awareness) (Self-Regulation) (Motivation) (Empathy) (Emotional Intelligence) (Emotional Competence) 44 41 47 42 35 43 8 44 (?-196B.C.) (?-196B.C.) (?-190B.C.) (?-189B.C). (?-186B.C.) (?-193B.C.) (?-189B.C,) (?-186B.C.) (256-196B.C.) (277-204B.C.) 17
45 EQ 劎 劒 竞 46 ( ) ( ) 劒 ( ) 劒 47 45 1989 4450 46 533 47 560-565 18
宫 48 49 EQ 50 51 48 565 49 643 50 566 51 670 19
52 53 54 EQ 55 56 52 606-607 53 600 54 646 55 1989 56 4470-4471 20
57 58 59 60 ( ) ----- 57 4470-4471 58 674 59 674 60 674 21
( 195B.C.) 61 62 63 61 27 62 207 63 58-59 22
( ) 64 65 66 ( ) 67 64 31 65 80 66 73-74 67 126 23
68 69 ( ) 70 ( ) 71 72 ( ) 68 25 69 33 70 60 71 77 72 77 24
73 ( ) 74 75 ( ) 76 ( ) 77 73 66 74 37 75 37 76 61 77 4 25
78 ( ) 79 80 81 78 87 79 2 80 98 81 113 26
27
8.. 1989 28
22..Peter M. Senge The Fifth Discipline ---The Art and Practice of the Learning Organization ( ) 1999 23..Daniel Goleman EQ Emotional Intelligence 1996 24..Daniel Goleman EQII Working with Emotional Intelligence (EQII EQ) 2003 25. Daniel Goleman Destructive Emotions ( ) 2003 29