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1 和如何为我们的客户创造价值以 2012

3 2012 Caterpillar Douglas R. Oberhelman Caterpillar Caterpillar Caterpillar Tier 4 5% 20% Cat Product Link Caterpillar Caterpillar Doug Oberhelman Caterpillar 3

4 Caterpillar Inc Caterpillar Caterpillar Caterpillar Financial Services Corporation Caterpillar Caterpillar Remanufacturing Services Caterpillar Progress Rail Services Corporation Progress Rail Caterpillar Caterpillar / Caterpillar 4

5 2012 Caterpillar Caterpillar Caterpillar Caterpillar

6 2012 Caterpillar 2020 Caterpillar Caterpillar 6 Sigma 6

7 Caterpillar Caterpillar Caterpillar Caterpillar Caterpillar Caterpillar Caterpillar 8 / / Caterpillar / 防止浪费开发更好的系统提高质量 7

8 2012 通过更佳的效率和质量措施防止浪费并减少废气排放可持续发展优势再制造 / 翻新旧设备和旧组件以保留内嵌能源和材料再利用 / 回收利用废物和副产品以回收有用的材料和能源治理 / 控制废物和废气排放以降低其不利影响以适当的方式处理 / 排放废物和废气 / / / / / 8

9 Emiquon Progress Rail Services, Inc. EMBARQ EPA Cat D7E 2009 Cat D7E Caterpillar Financial Services Corporation LEED 2010 Electro-Motive Diesel EMD Greenmark Gold Plus / LEED 2011 Bucyrus International, Inc. MWM Holding GmbH 2012 Cat 336E H 966K XE Medina Valley Co-Gen Caterpillar 2020 LEED 9

10 Caterpillar i ii iii iv v vi Cat Financial vii Cat Financial viii ix x ERA Mining Machinery Limited Bucyrus International, Inc. xixii xiii xiv Caterpillar Production System Caterpillar xv xvixvii xviii xix xx Cat Financial xxi xxiixxiii xxiv / xxv xxvi xxvii xxviii Form 10-K Item 1A Risk Factors CAT CATERPILLAR Caterpillar Yellow POWER EDGE Caterpillar Cat Caterpillar Caterpillar Inc.100 N.E. Adams Peoria IL CATERPILLAR 10

11 2012 Caterpillar 500 Caterpillar 11

12 2012 Caterpillar 20 Caterpillar Caterpillar Caterpillar Caterpillar Caterpillar 13 Caterpillar Caterpillar Caterpillar 12 70% PM NOx SO 2

13 2012 ( 续 ) 15%-45% CO % Caterpillar Caterpillar 13

14 2012 Caterpillar Caterpillar Caterpillar Caterpillar Caterpillar ISO Caterpillar Caterpillar ISO 14

15 2012 ( 续 ) Caterpillar Caterpillar WRI Caterpillar 1906 Holt Steam Traction Engine #37 Cat Cat 15

16 2012 Caterpillar Caterpillar Caterpillar Caterpillar safety.cat.com - Safely home. Everyone. Every day. Caterpillar Caterpillar Caterpillar Caterpillar Caterpillar Caterpillar 16

17 2012 ( 续 ) Caterpillar Caterpillar Caterpillar Caterpillar Caterpillar 1925 Caterpillar 17

18 2012 Caterpillar 1952 Caterpillar

19 2012 Caterpillar WRI Doug Oberhelman Caterpillar WRI Caterpillar 2012 WRI WRI WRI Caterpillar WRI Doug Oberhelman Caterpillar WRI WRI Caterpillar Caterpillar CO 2 15% 1100 Caterpillar 1250 WRI WRI Manish Bapna Caterpillar 19

20 2012 Standard Bank Deputy Group Ben Kruger Cat Cat Financial Cat Caterpillar Loutfy Mansour Mantrac Unatrac Group Caterpillar Cat Financial Cat Financial Standard Bank Cat Mantrac Unatrac Group Caterpillar Mantrac Unatrac Group Loutfy Mansour Standard Bank Caterpillar Cat Financial Caterpillar 20

21 2012 Michael Duncan Caterpillar Caterpillar Cat Gregory Poole Equipment Pitt Caterpillar 17 Caterpillar Youth Apprenticeship Program 80 Caterpillar Accelerated Training Program Caterpillar Pitt 12 Caterpillar 125 Cat 525C Cat 573 Cat 559 DS Gregory Poole Pitt 2012 Caterpillar Michael Duncan 21

22 S.T.A.R.T. Wagner TRIR Curt Siroky Wagner Equipment 2012 Wagner Equipment Siroky S.T.A.R.T Wagner S.T.A.R.T Caterpillar Supervisor Training in Accident Reduction Techniques S.T.A.R.T S.T.A.R.T. Wagner Cat Wagner Equipment Curt Siroky TRIR S.T.A.R.T. 22

23 2012 Cat Atticus Fleming Cat AWC AWC Atticus Fleming Cat AWC Wongalara AWC Wongalara Kakadu National Park 75% Wongalara 1000 AWC Cat 140G D6H 950 AWC Wongalara Cat

24 Cat Hess Landscape Ghirardi Compton Hess Landscape Cat Hess Cat Cat Cat 1500 WaterSmart Caterpillar Caterpillar 2011 Caterpillar China CSCLCaterpillar Wuxi Asia Power Systems APS Caterpillar China Caterpillar 350 CSCL Caterpillar Wuxi 2800 APS 1000 Caterpillar China Caterpillar Caterpillar Beijing

25 2012 CATERPILLAR Caterpillar 25

26 2012 Dave Damerell Caterpillar Caterpillar Caterpillar Caterpillar K K K 26

27 2012 ( 续 ) 防止浪费开发更好的系统提高质量 27

28 % 50% Joel Feucht Caterpillar Caterpillar Energy & Power Systems Caterpillar Solar 2011 MWM Caterpillar 2012 Caterpillar LNG Caterpillar 2012 Westport Innovations Westport Caterpillar Electro-Motive Diesel EMD 2012 Caterpillar MINExpo - Cat EMD Caterpillar

29 2012 ( 续 ) Caterpillar EMD Joel Feucht 防止浪费开发更好的系统提高质量 Caterpillar 29

30 2012 年可持续发展报告专题高科技高价值运营效率是印第安纳州富兰克林再制造厂调整新思路之后获得的最大收益 Caterpillar 通过再制造这种高级回收利用方式将接近报废的零件恢复到最初的工程设计规格在传统流程中再制造发动机缸体上的缸孔壁会使孔径尺寸变大因此需要安装新的大尺寸活塞和活塞环但是为了满足新的排放要求和燃油效率要求工程师必须减小缸孔的壁厚因此传统流程不再可行努力创新以实现我们的目标可以说最难的创新是在现有流程中引入新的思维 Caterpillar 工程师做到了在近来的两个案例中尽管情况大不相同但两种创新都提高了效率和可持续发展优势新的创新性流程也称 Plasma Transferred Wire Arc PTWA 喷涂通过在缸壁上喷涂涂层以使孔恢复最初的设备规格从而解决了这一问题此外 PTWA 流程的喷焊金属涂层还可使表面更加耐磨从而生产出更节省燃料的发动机按照目前的生产率 PTWA 每一年可减少 500 万磅以上的钢材损耗在印地安那州拉斐特的 Caterpillar Lafayette 发动机中心 LEC 我们的电力部和大型动力系统部工程团队必须对试制的发电机组进行数万小时的操作以证明其耐久性和可靠性此耐久性测试流程会产生能量由于没有合适的基础设施加以利用在不久前这些能量只能通过负荷组作为废热释放我们发动机中心的工程师提出了新的想法使之转变为一个不仅能捕获能量而且还能将能量为机构自身供电的流程新的耐久性工厂 Endurance Facility 可以产生多达 6.5 MW 基载电力操作 LEC 需要 9.0 MW 基载电力每年可节省高达 350 万美元的公共电力费用由于借助专业的废气催化后处理系统使用天然气和超低硫柴油为燃料的发电机组可以维持较低的氮氧化物和一氧化碳排放超过了所有的联邦和地方排放要求与由燃煤发电厂产生并由公用电网提供的电力相比发电机组生成的电力所产生的碳和氮氧化物排放量分别是前者的二分之一和三分之一大型动力系统部的天然气和石油产品经理 Frank Starke 表示我们的产品因其可靠性和耐久性而闻名于世在新的耐久性机构中进行发动机和发电机组测试不仅能为客户创造价值同时还能为制造厂供电这是更具可持续性和成本效益的方式这一创新性的动力计划是在 LEC Caterpillar 的主要工厂之一主要开发海洋石油电力机车和工业动力系统庆祝其成立 30 周年时提出的应用我们的可持续发展方针印度两所工厂的创新防止了能源和材料的浪费同时 PTWA 喷镀工艺提高了耐用性大大改善了产品部件的质量防止浪费开发更好的系统提高质量 30

31 CO 2 Cat Cat Caterpillar Caterpillar Cat Cat Caterpillar Progress Rail Services Electro-Motive Diesel CO 2 B5 Caterpillar Progress Rail 16 Cat 3512C HD 90% PM D11T D11R 40 CO 2 CO NOxPM Caterpillar Jeffrey Jacobs 10% 70% Caterpillar Global Petroleum Sam Ternes 31

32 2012 ( 续 ) ADEM A4 EMCP 4.4 Cat 2013 Caterpillar 防止浪费开发更好的系统提高质量 32

33 K XE 966K XE 966K 25% CO 2 966K XE Cat C9.3 ACERT 220kW 290 hp IIIB Kern & Co. KBI Manfred Reh-berg 防止浪费开发更好的系统提高质量 966K XE 33

34 2012 Caterpillar Cat 336E H 336E 336E H 25% 336D 50% Randy Peterson 336E H 336D Caterpillar % Caterpillar Cat Caterpillar Ken Gray 336E H 336E H Caterpillar Caterpillar E Tier 4 Interim IIIB 336E 336E H 1 2 Cat Adaptive Control System ACS 3 336E 336E H 15 ppm ULSD 20% ULSD 防止浪费开发更好的系统提高质量 336E H 336E H 34

35 2012 Caterpillar Kiewit 10 - Caterpillar Kiewit Cat Kiewit Compaction Control Product Link Cat Compaction Control Compaction Control Product Link Product Link Cemex Lyons JSS JSS Caterpillar Wagner Equipment Co. Cemex Lyons JSS 30% JSS Cemex Craig Olmstead JSS JSS 35

36 2012 Caterpillar ( 续 ) JSS JSS 20 JSS Caterpillar 防止浪费开发更好的系统提高质量 JSS 36

37 Cat G3520C Caterpillar Cat G3520C 70% Cat 189MW 防止浪费开发更好的系统提高质量 Cat 37

38 2012 Osisko Mining Corporation Osisko Canadian Malartic Caterpillar Osisko 793F 793F Cat Osisko Osisko Mining Corporation Denis Cimon Osisko Cimon C A N A D A Q u e b e c Malartic 40% Canadian Malartic Canadian Malartic 防止浪费开发更好的系统提高质量 Caterpillar Canadian Malartic 38

39 2012 Caterpillar La Yesca Empresas ICA, S.A.B. de C.V. ICA Geostroy Cat Zagorskaya km Zagorskaya Cat Zeppelin Russland Geostroy Eco Operator Training SM Cat Product Link Cat Tracsa 150 Cat Caterpillar Cat Tracsa ICS Cat Cat 39

40 2012 ( 续 ) Great Lakes Dredge & Dock Co. GLDD Cat GLDD Cat GLDD Carl Pfeil Caterpillar 防止浪费开发更好的系统提高质量 40

41 2012 Caterpillar 针对其运营产品服务和解决方案制定了鼓舞人心的长期目标我们认为这些标准表明了我们坚定的决心, 引领本行业走向可持续发展的光明未来 ( 以 2006 年为基准 ) % 25% 20% % 25% / 20% LEED LEED % 20% 20% 20% 20% 20% 41

42 / Caterpillar 41% 65% % 1% % % EHS 2013 / <1% 2008 Caterpillar % 42

43 2012 Caterpillar Cast Metals Organization RIF RIF RIF 2010 RIF 20 RIF 50% 25% Caterpillar RIF 91% 2012 RIF 21% Cat U U U U Caterpillar 43

44 % 25% % Caterpillar Japan Ltd Direct Dealer Electro-Motive Diesel EMD a) b) c) 44

45 % 2 30% % 80% Cat kwh CCMC CCMC LED 200 CO Caterpillar Cardinal Drive 2009 GHG HVAC 5700 CO Caterpillar HVAC 45

46 % 25% CO 2 5.3% % 2012 / % % Caterpillar Japan Ltd Direct Dealer Electro-Motive Diesel EMD a) b) c) 46

47 % 90% kwh CO CO Caterpillar 2500 CO

48 % / / 20% % / % 2012 Caterpillar 18.2 / Caterpillar Caterpillar 85% 85% Caterpillar Japan Ltd Direct Dealer Electro-Motive Diesel EMD 48

49 % / 2012 Caterpillar Caterpillar 51.5 MW Caterpillar Caterpillar CO 2 Caterpillar Caterpillar Solar Turbines

50 Caterpillar % 95 / x % Caterpillar Caterpillar Japan Ltd Direct Dealer Electro-Motive Diesel EMD a) b) c) 50

51 2012 CSCL Caterpillar Brasil Ltd. CBL % % Caterpillar % EMD Electro-Motive Diesel EMD kwh 205 BTU CO kg

52 % Caterpillar Japan Ltd Direct Dealer Electro-Motive Diesel EMD a) b) c) 52

53 % % Caterpillar 33% Caterpillar % VOC 31% Caterpillar ETP ETP % 53

54 2012 LEED LEED / 2012 Caterpillar LEED-NC - - Cat K LEED Caterpillar CRDC LEED % kwh kg CRDC -- CRDC CRDC CATERPILLAR LEED 2012 Caterpillar LEED 10% 80 45% 46% LEED Caterpillar LEED LEED 90% 34% 51% % 45% 54

55 2012 Caterpillar safety.cat.com Cat 16M Caterpillar Caterpillar Cat CW34 LCD Cat C15 ACERT Cat MineStar Proximity Awareness GNSS Proximity Awareness 55

56 % 20% Cat M 2 ACERT Cat B Tier 4 Interim Cat C Tier 4 Interim C Cat Cat D6T D7E D8T 2%-12% 90%50% 56

57 % 20% 992K 777G 992K 98% C4.4 C6.6 Tier 4 Interim B 57

58 % 20% Caterpillar CAES CAES CAES EMD SD70ACE Electro-Motive Diesel EMD SD70ACe QuietCab 600 -/ 230 -/ 40 80% HYDO Caterpillar HYDO SAE 10 SAE 30 Caterpillar 6000 Cat HYDO HF201B Cat kg 40% Cat EL

59 2012 年可持续发展报告目标与进展高科技高价值业绩概况工作场所安全可记录伤害率 RIF 损失工时事故率 LTCFR 每个工作小时的可记录伤害数每个工作小时的损失工时事故数数据不包括 2011 年 6 月 1 日后收购的机构 Caterpillar Caterpillar Japan Ltd Direct Dealer 的运营或 Electro-Motive Diesel EMD 的运营由于以下原因更新了 2012 年以前的数据 a 收购 b 因准确度提高而更新数据 c 剥离资产 3. 仅基于可再生能源将来会包括替代能源 4. 数据不包括 Progress Rail 或 EMD 公司的运营数据 5. 数据不包括 Progress Rail EMD 或 Solar 公司的运营数据环境影响 1, 2 绝对温室气体 CO2e 排放当量的绝对百万公吨数以 2006 年为基准回收百分比废料回收的绝对磅数/总废料的绝对磅数用水绝对消耗量单位十亿加仑以 2006 年为基准替代资源/可再生资源百分比 3 可再生电能用量/总电能用量以 2001 年为基准的收入增长百分比再制造报废产品回收百分比再制造报废产品回收重量 Cat 认证翻修业务增长接收的报废材料单位百万磅以 2001 年为基准的收入增长百分比 CAT 认证翻修 4 实际报废退货/符合条件的退货再制造 REMAN 2, 5 再制造业务增长能源效率美元收入/绝对吉焦耳能耗以 2006 年为基准

60 2012 Caterpillar LUKE DANIELSON BRUCE M. EVERETT BRADLEY GOOGINS Caterpillar Caterpillar THOMAS LOVEJOY Cat MARK B. MILSTEIN WILLIAM R. MOOMAW KEVIN SWEENEY Caterpillar STEPHANIE HANFORD-HASS Connectivity Consulting, LLC Caterpillar Caterpillar WILLIAM A. WALLACE Engineers Without Borders USA DURWOOD ZAELKE STUART L. HART S.C. Johnson 60

61 sustainability-index.com Solar Turbines asiapacificpartnership.org Solar Turbines bcse.org Caterpillar businessroundtable.org Caterpillar dieselforum.org Caterpillar energytechnologies.co.uk Caterpillar Caterpillar 2005 nature.org Caterpillar 1990 tropicalforestfoundation.org Caterpillar usgbc.org Caterpillar woodybiomass.net WBCSD Caterpillar 200 wbcsd.org Caterpillar Caterpillar - wfp.org Caterpillar Caterpillar wri.org Caterpillar Caterpillar opportunity.org 61

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CATERPILLAR 2011 1 3 6 12 19 20 23 / 26 30 34 38 43 68 2 Douglas R. Oberhelman 10 10 Caterpillar 27 13 3 13 13 Caterpillar Caterpillar Production System Caterpillar Caterpillar / 23% Caterpillar 20 4 Caterpillar