30 414 2013 12 31 2013 12 31 20 500 2013 500 1 2013 29 2014 3 31 SM BOT 2013 11 2014 1 1. http://www.fangchan.com/zt/top500/) 145
20112012 201340.8% 41.1% 60.2% 20112012201324.6% 43.5% 28.6% 146
18.5% 10% 2003 12 2009 10 2012 6 2012 12 2014 3 312,785,878 7,274,2532014 3 31 1,163,781 2,656,083 11,803,602 147
2011 3,793.0 58.2% 2012 6,000.7 2011 938.8 49.1% 2012 1,399.7 20136,399.2 857.3 30 414 2013 12 31 1998 ITO BPO 80,000 148
500 1998 500 16 IBM IBM 149
2013 11 2014 1 210 150 2007 200844 2008 150
20092010 2011 2012 18.5% 10% 60 200 151
2519 2012 2008 152
2013 12 3147 500201172% 201281%201384% 2014 2 2829,321 153
154
2014 3 31 BOT 2014 3 31 2013 11 2014 1 155
201120122013 163.2 7.2% 2011 2012 2013 114.3 159.2 92.3 5.1% 3.3% 1.9% 143.8 2.7% 1.6% 85.0 87.7% 94.8% 95.8% 1,979.3 4,557.7 5,156.5 2013 11 156
2014 3 31 2014 3 31............................................ 3,767,914 1,825,967 2,948,333 2,863,804 297,423 5,305,420 10,079,720 3,168,178 1,427,526 2,245,963 2,184,069 228,535 3,350,629 7,024,118............................................ 1,510,993 1,510,993 755,498 755,498............................................ 76,913 13,565 119,784 106,678 3,737 137,086 76,913 13,565 119,784 106,678 2,990 136,339............................................ 47,256 24,901 42,069 40,980 66,970 47,256 24,901 42,069 40,980 66,970............................................ 57,576 8,833 8,833 20,152 3,092 3,092............................................ 3,949,659 1,873,266 3,110,186 3,011,462 297,423 6,820,150 11,803,602 3,312,499 1,469,084 2,407,816 2,331,727 228,535 4,109,117 7,986,017 2014 3 31..................................... 836,225 788,641 328,342 2,336,119 3,453,102 601,170 573,311 282,014 1,200,877 2,056,202................................... 212,506 212,506 212,506 186,843 186,843 186,843................................... 1,010,597 251,801 1,168,286 199,500 1,237,252 2,657,339 848,581 206,874 908,884 156,925 624,609 1,740,367 (1)................................... 402,814 301,444 656,073 724,581 1,682,098 296,989 218,598 527,218 508,908 1,254,724...................................... 80,654 62,966 86,107 544,087 693,160 50,979 33,291 60,881 224,501 318,673........................... 243,082 81,475 111,931 193,406 201,580 59,150 97,289 156,439........................... 2,785,878 1,617,358 2,320,283 199,500 4,953,970 8,891,611 2,186,142 1,218,917 1,838,147 156,925 2,656,184 5,713,248...................................... 874,647 123,521 452,175 84,909 951,146 1,526,842 847,528 119,607 315,938 58,596 678,971 1,114,516..................................... 150,270 81,480 233,303 6,501 654,203 968,986 146,588 79,653 152,362 6,501 519,203 751,218...................................... 81,031 50,907 87,176 6,513 228,531 366,614 81,031 50,907 84,430 6,513 225,534 360,871........................... 57,833 17,249 32,300 49,549 51,210 16,939 29,225 46,164............ 1,163,781 255,908 789,903 97,923 1,866,180 2,911,991 1,126,357 250,167 569,669 71,610 1,452,933 2,272,769...................................... 3,949,659 1,873,266 3,110,186 297,423 6,820,150 11,803,602 3,312,499 1,469,084 2,407,816 228,535 4,109,117 7,986,017 (1) 157
* * * (i) (ii) (iii) (iv) (v) (vi) (vii) 158
(viii) (ix) (i) (ii) (iii) (iv) 159
2014 3 31 100% 389,615 1998 2013 390,903 175,845 27,152 1,035 (1) (1) 626,236 594,935 2,378 7,162 7,162 1, 2, 3, 27 100% 224,744 2009 2015 670,793 160,312 243,391 235,099 30,156 6,017 734 3,004 3,004 13, 15, 17, 25, 35 56,960 133,595 30,156 85,758 81,980 17,594 19,524 100% 614,359 1,297,029 755,247 243,391 235,099 30,156 8,395 734 10,166 10,166 100% 417,800 2011 2018 59,230 59,230 222,810 222,810 557,530 108,000 1,641 2,735 2,492 (2) 2,492 (2) 4, 30, 49, 50 49,628 148,230 330,369 72,600 9,602 74,580 175,560 35,400 51,601 100% 826,490 2010 2016 365,076 124,226 575,433 569,933 87,502 363,773 91,340 6,020 3,558 5,752 (2) 5,752 (2) 18, 19, 20, 31, 33, 46, 47, 48 92,149 336,909 87,502 183,322 49,780 31,075 205,994 59,000 40,000 1,002 27,030 31,238 1,156 100% 1,244,290 424,306 183,456 798,243 792,743 87,502 921,303 199,340 7,661 6,293 8,244 8,244 50% 618,762 2014 2016 918,741 220,175 100% 246,847 2014 2016 1,138,916 454 3,489 509 254 59 372,077 739 1,375 770 770 62 294,393 61,247 16,437 50%-100% 865,609 1,510,993 1,193 4,864 1,278 1,024 160
100% 162,291 2011 2015 (1) (1) 151,286 151,286 118,798 584 881 (3) (3) 28, 29, 51 113,930 94,063 37,356 24,735 59.5% 100% 675,410 2010 2017 286,081 139,088 612,034 572,386 30,430 172,188 5,864 2,081 6,092 4,626 10, 16, 36, 41, 52 78,673 449,749 30,430 94,613 58,180 116,249 76,775 2,235 6,388 59.5% 100% 837,701 286,081 139,088 763,320 723,672 30,430 290,986 6,448 2,962 6,092 4,626 50% 275,944 2005 2015 230,163 159,182 95,953 1,145 411 1,866 933 5, 56 141,731 95,953 17,451 50% 275,944 230,163 159,182 95,953 1,145 411 1,866 933 30% 968,994 2009 333,855 317,982 172,373 163,157 1,330,709 6,761 4,577 9,476 (2) 2,843 (2) 8, 9, 42, 43, 60 206,379 66,182 828,806 36,661 68,187 41,008 32,712 389,501 33,934 64,263 32,529 30% 602,798 2010 214,444 62,403 342,956 324,137 51,412 804,026 5,510 2,028 2,404 721 23, 24, 44, 61 24,019 248,033 51,412 664,924 38,292 75,651 74,560 92 453 55,310 30% 1,571,792 548,299 380,385 515,329 487,294 51,412 2,134,735 12,271 6,605 11,880 3,564 30% 100% 5,409,695 2,785,878 1,617,358 2,320,283 2,238,808 199,500 4,953,970 199,340 37,113 21,869 39,525 28,557 161
25% 100% 1,247,938 1998 2018 (1) (1) 982,036 208,609 628,050 624,996 97,923 1,862,443 1,557,936 13,410 12,661 11,876 (2) 9,084 (2) 6, 11, 12, 26, 32, 37, 38, 40, 45, 53, 54, 55, 57 83,291 361,338 84,909 951,146 797,654 78,669 210,950 6,501 654,203 534,620 46,649 52,708 6,513 224,794 193,362 100% 132,379 2006 2015 47,256 24,901 42,069 40,980 512 209 659 659 14, 39 24,901 40,980 80% 100% 192,478 2006 2016 76,913 13,565 119,784 106,678 3,737 724 559 350 344 7, 21, 34, 58 9,307 49,857 22,353 4,258 34,468 3,737 35% 14,123 2009 2012 57,576 8,833 1,318 505 177 22 6,022 2,811 25% 100% 1,586,918 1,163,781 255,908 789,903 772,654 97,923 1,866,180 1,557,936 15,964 13,429 13,390 10,264 25% 100% 6,996,613 3,949,659 1,873,266 3,110,186 3,011,462 297,423 6,820,150 1,757,276 53,077 35,298 52,914 38,821 (1) 2013 12 31 (2) 4649545560 (3) 282951 1,226 162
1998 2014 3 31 1,010(1) 100%(2) 100%(3) 50%(4) 100% 59.5% 100%(5) 50%(6) 30% 2013 11 2014 1 IBM 2014 3 31 2,785,878836,225 1,010,597 212,50680,654402,814 2014 3 31583,840 74.3% 758,796 75.1% 71 24 163
164
3 SOM2006 2009 500 2014 3 311,297,029 399,038 448,681175,845 33,638 159,125 2014 3 31133,595 30,156 165
............................. 399,038 390,903............................ 175,845 175,845............................... 448,681 56,960 133,595 30,156............................. 159,125 112,910 81,980............................... 33,638 18,629 19,524.................... 80,702 8,292.......................... 1,297,029 755,247 243,391 30,156 (1) 19981999 1,911.32013 12 31 8,395.3734.0 387,3513,552 175,84518,629 1,035 2013 12 312,377.8 166
% 12 31 2011......................... 72 58.31 172.7 2012......................... 81 58.57 217.2 2013......................... 84 60.36 237.2 167
500................ 202,924 57.5 IBM 500................ 3,198 0.9..................... 51,799 14.6 SAP..................... 95,219 27.0 2014 3 31265 600 2014 3 3147500 206,122 58.4% IBM9.9% 8.9% 4.4% 27% 47% 26% 201422%2015 21%2016 57% E 168
E E 21,606128,993 122,7732012 2014 3 31331 2,55522,279 321.6 2013 12 311,025.0.......................................... 86,147 85,816.......................................... 14,347 11,792........................................ 22,279.......................................... 122,773 97,608 169
2010 173,504684,458 636,232 1,227.3 66,957 202,014 190,71411 20132014 3 31 13,4396,07514,715 2013 12 311,658.3 68,534239,053 210,418 10 20132014 3 3140,157 3,00640,619 2013 12 311,808.5 170
38,013243,391 235,099 20152014 3 3130,156 2013 12 31931.3 734.0............................ 142,384 128,945............................ 6,075.......................... 42,255 27,540............................ 190,714 156,485............................ 149,738 109,581............................ 3,006.......................... 57,674 17,055............................ 210,418 126,636............................ 133,595 30,156............................ 19,524.......................... 81,980............................ 235,099 30,156 171
29,634100,734 89,353 2012 172
182.72013 12 31594.3.......................................... 70,412 67,379.......................................... 9,176 3,217........................................ 9,765 1,620.......................................... 89,353 72,215 173
12 2010 2012 12 2014 3 31 424,30649,628 236,4583,681 46,489798,243148,230 336,90927,030 280,574 2014 3 31921,303 174
................... 49,628 49,628 148,230 330,369..................... 236,458 92,149 336,909 87,502 183,322................... 46,489 40,677 280,574 234,560..................... 3,681 1,002 27,030 82,839..................... 88,050 5,500 90,213..................... 424,306 183,456 798,243 87,502 921,303 2,766.82013 12 31 7,661.2 6,293.6 2008 2013 12 314,334.2 2,295.3 2013 12 31 32.3 175
20112014 201599,25898,600 309,370 72,600 % 2013 12 31......... 41 32.0 7.82 2013 20132013 12 3154.2% 500....... 1,432 5.1............ 26,514 94.9 2014 3 3127,946 5.1% 500500 52.5% 22.9% 176
24.6% 23.6% 201422.5% 201553.9% 2016 55,592126,092112,648 13 2013 173.92013 12 31827.9.......................................... 85,295 68,347.......................................... 3,681 2,679........................................ 23,673 5,812.......................................... 112,648 76,838 177
178,606137,952 79,168336180260 20122013 2013 435.92013 12 31 1,496.5.......................................... 79,168 19,683 178
81,440165,171 148,870 24 101,0312013 2014 179
214.72013 12 31 990.177.3............................ 71,996 56,280...................................................... 13,214............................ 85,210 56,280............................ 32,308 24,153............................ 4,750.......................... 26,602............................ 63,660 24,153 43,472167,193165,693 122011 20152014 3 3137,423 180
134.82013 12 31768.3 318.7.......................................... 125,201 37,423.......................................... 12,100........................................ 28,392.......................................... 165,693 37,423 82,641 254,500252,780 15 20132016 2014 3 3125,926.......................................... 120,500 25,926.......................................... 6,280........................................ 126,000.......................................... 252,780 25,926 292.12013 12 31603.6 882.5 305,836258,433 168,6242014 2016 553.52013 12 31 834.91,458.4 181
50,432 91,340 2014 2016 127.52013 12 3163.8 562.5 7,185 14,0008,0006,000 2015 2016 40.02013 12 3141.7 75.0 21,28589,600 87,8002014 1,0002013 122018 12 13.0 73.447.1 13.2 182
138.72013 12 31392.9 183.8........................................................ 58,900........................................................ 3,900...................................................... 25,000........................................................ 87,800 50% 3.43.1 30% 50% 11 2013 1 183
50% 200,000 235,836 168,100 108,40018,40041,3002012 8 20142014 3 3119,317IBM 7,400 618,7621,138,917 20142016 397.3 2013 12 31454.1 3,488.9 2013 12 246,847372,077 708.62014 3 31 15 ITO 2014 3 31286,081 188,9412,23575,991 763,320113,930 449,749 6,388 153,6052014 3 31 290,986................... 113,930 94,063..................... 188,941 78,673 449,749 30,430 94,613................... 75,991 58,180 153,605 101,510..................... 2,235 2,235 6,388..................... 18,914 39,648 800..................... 286,081 139,088 763,320 30,430 290,986 184
2,089.9 190.92013 12 31 584.3 881.0 135,355249,004 242,310 1117 20102012 185
59.5% 430.42013 12 31 1,977.1.......................................... 164,084 94,667.......................................... 2,235........................................ 75,991 17,811.......................................... 242,310 112,478 160,552 299,770293,100 19 201120142014 3 3116,263 186
59.5% 550.02013 12 311,548.8 552.7.......................................... 211,801 16,263.......................................... 4,966........................................ 76,333.......................................... 293,100 16,263 265,916349,342 304,143 37,0772012 312,265 187
279,2862010 2017 2014 3 3114,167 532.2 2013 12 311,866.6 821.7............................ 24,857 15,601............................ 237,948 14,167............................ 1,422.......................... 39,916............................ 304,143 15,601 14,167 113,587 172,188 20142017 379.32013 12 31471.0 706.5 50% 188
275,944326,116 197.62014 3 31 230,163181,180 48,98370,981 2014 3 31 141,73117,451 95,953 2005 102013 12 31 1,144.6 410.5.......................... 181,180 141,731 95,953.......................... 48,983 17,451............................ 230,163 159,182 95,953 % 12 31............... 2011......................... 63 39.66 43.3 2012......................... 83 41.88 59.7 2013......................... 88 47.45 71.8 500................ 62,038 49.8..................... 21,392 17.2..................... 41,147 33.0 189
2014 3 31 49.8%500 50.2%5.5% 48.0%46.5% 38.0%201418.0%2015 44.0% 2016 30%48% 22% SOM Palmer&Turne WSP ITO BPO HNCHKB354 2014 3 31 320 34 20092014 3 31 548,299206,379 36,661136,517 41,100127,642 2014 3 31515,329 2,134,735 190
2014 3 31ITO BPO 58.6%50041.4% HNC 139,973214,445 174,901 2013 30% 198.9.......................................... 136,517 112,498.......................................... 92........................................ 38,292.......................................... 174,901 112,498 HKB 31,600 135,487119,940 191
20112014 2014 3 3151,412 30% 217.8.......................................... 91,317 51,412........................................ 28,623.......................................... 119,940 51,412 58,026 176,719 174,3132013 20152014 3 31 30% 148.5........................................................ 135,861........................................................ 453...................................................... 37,999........................................................ 174,313 2013 11 ITO 2014 1 ITO 192
2008 6 2009 5 142,2182008 2014 3 3176,454 54%201120122013 4.54.64.7 235,836 168,100 20122013 6.847.6 2013 1 BOT BOT 70%30% 2007BOT 2011 90,3302009 7 87,28787,287 193
50% 50%BOT 2012 528,6772012 100,10680,290 194
127,622 194,834 20072010 2007 20102014 3 31 300.92013 12 311,077.4 8,41164,783 195
61,7072012 2014 3 31 136.22013 12 31709.0 453,732 774,205734,644 200720082009 2013 586,051 548,130 163,635 161,9962010 108,335 2013 2014 36,663 18,332 196
2013 12 314,553.7 299.3............................ 114,789 114,789............................ 14,650 8,055.......................... 13,850 9,831............................ 143,289 132,674............................ 62,748 62,748.......................... 18,583 8,041............................ 81,331 70,789............................ 84,403 77,401.......................... 16,517 11,646............................ 100,920 89,047............................ 149,013 143,493............................ 18,597 6,112.......................... 54,981 28,715............................ 222,591 178,320............................ 74,889 4,120............................ 645.......................... 31,862............................ 107,396 4,120............................ 13,100 12,041............................ 25,000 6,474.......................... 16,500............................ 54,600 18,515..................... 18,332............................ 18,332 197
7,149 34,41827,775 20112014 3 31 55.52013 12 31 209.8 198
329,140634,969 52.6% 128,152247,627 157,26790,3062011 20152014 3 31 53,990 2013 12 31336.5 820.4 534.2 52.6% 129,868216,708 129,971 5,79080,347 199
201120152014 3 31 1,488 2013 12 31310.4 645.3 439.1 71,120170,687 2014 2017 2013 12 31249.7 262.3 714.3.................................................................................. 157,267 53,990............................................................................... 90,306........................................ 247,573 53,990.................................................................................. 129,971 1,488........................................ 5,790....................................... 80,347........................................ 216,108 1,488.................................................................................. 113,792....................................... 56,896........................................ 170,687 200
24,621 80,30078,600 2011 20142014 3 3117,390 396,501 328.02013 12 31750.3 6.8.......................................... 61,000 17,390.......................................... 1,850 39........................................ 15,750 6,501.......................................... 78,600 23,931 107,501 527,236 20152018 201
176,557 1,140,000 2,908.8 A80,586 590,000 298,500 97,480 165,82016,300 20142016 2013 12 31 A862.8 A2,239.8 B95,971 550,000 362,900180,000 3,00025%B 2014 20172013 12 31 B 2,647.6B2,776.6 202
132,379 85,09084,611 73 32,23721,173 16 2011 63,06943,290 34 201017 2012 172015 37,07320,201 23 20112015 93.3 203
2013 12 31511.6 209.5............................ 21,120 14,604................... 22,511 4,126................... 20,779............................ 20,201............................ 84,611 18,730 113,288 92,2382010 111,70398,310 2011 204
13.8422.4 174,692 43,2002010 26,907 22,407 2007 2011 16.72013 12 31 200.8 205
2008 151,562 76,91376,739 54 2006 2011 34.3 543.9.......................................... 72,481 63,174.......................................... 4,258.......................................... 76,739 63,174 40,293 119,783 106,677 206
201420162014 3 31 96.72013 12 31138.0 541.4 6233,737 80% 20.02013 12 3141.8 14,123 57,57647,387 20122014 3 31 6,0232,811 207
35% 327.02013 12 311,317.9.......................................... 41,722 35,700........................................ 5,665 2,854.......................................... 47,387 38,554 208
209
500 210
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212
213
214
201120122013 92% 91% 84% 8% 9% 16% 215
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(2) 2012108.1 8.1% 25 217
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IBM 201120122013219.8264.9 293.1 20112012 20136.4% 15.5% 8.5%25.7% 25.4% 15.4%201120122013 201120122013 25.0% 4.2% 5.4% 30.3% 11.9% 6.9%2011 5% 2014 3 31387 220
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21,533 8,170 12 YiDA CSIO DLSPYiDA23 yidagroup.comchinaoutsourcing.net.cndl-bestcity.com.cn B. 2. (i)(ii) 225
2014 3 31 3,1262014 3 31...................................................... 27..................................................... 72..................................................... 182..................................................... 196..................................................... 318..................................................... 150..................................................... 387..................................................... 170..................................................... 171..................................................... 247..................................................... 1,006..................................................... 42..................................................... 79........................................................ 79........................................................ 3,126 226
2011 20122013 1.2 0.22.3 227
228 322014 3 2 62211 78(1) 32 122122 (1)2004 2012 (2)2005 2012 (3)2009 2012 (4)2010 2012 (5)2010 2012 (6)2010 2012 111 122 122(1) (1A) 300,000 122 300,000 12 111(1) 50,000 111(4) 111 122 Hart Giles, Solicitors & Notaries 32 351A 111122 111 122 111122
229 62211 107(4) 32 111111 2007 111(1) 2008 2008 11 21 111 122 (1) (2) 111122 2013 7(i) (ii) 2014 3 (a) 431
610111122 (b) (c) (d) (i) (ii) 3.083.09 8.04 230