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2017 2 02. 23. 25. 28. 06. 14. 18. 2017 2017 1 96% 2 3 2 8 www.hshgroup.com/zh-hk www.hshgroup.com/zh-hk/sustainable-luxury cr@hshgroup.com 2015 12 ESG GRI2016 11 IIRC 1 2 2017 23 24 3 PML PCCS PCCS

3 2007 GCRC 2020 2013 2020 2020 2020 52 2020 80% 2020 (UN SDG) 2015 9 2030 2017 SDG 12 SDG 8 SDG 11

4 2017 2017152 153 GCRC 2020

5 2020 2017 2018

2017 企業責任與可持續發展報告 6 香港上海大酒店有限公司 7 賓客

8 2017 2020 27 5 230

9 * 20062008 2020 * 25% 30% 10% 25% 11 25%2012 12 20.0% 20171,326 20% 19.8% 2017 1,100 19.8% 47.5% 201747.5% 80% 20% 19.8% 47.5%

10 2017 LED 30.9%2016 0.2%20% 13.1% 2017 30.2% 2020 2016 2015 2014 2013 2012 2011 2010 2009 2006-2008 2017 0 400 200 600 800 1,200 1,000 1,800 1,600 1,400 0 50 150 100 250 200

11 * 1600 1400 1200 1000 800 600 2500 2000 1500 1000 2018 400 200 0 2009 2010 2011 2012 2013 2014 2015 2016 2017 2006-2008 * 500 0 2017 2016 4.7%19.8% 20161.6% 2.8% 2016 1.6%35.6%

2017 12 2017 2012 6.8 22.8% 5.6 0.76 17.5% 0.92 tbc 2012 201747.5%2016 5.3% Clean the World 2017 3.21.9 262 2016119% 2020 60% HACCP

13 3 BREEAM 2018BREEAM Avenue Kléber 21 BREEAM HQE 40% 201788 92 BREEAM BREEAM Cradle to Cradle C2C LED BREEAM 2020

2017 企業責任與可持續發展報告 14 香港上海大酒店有限公司 15 員工 tbc

16 2017 201793 98 2020 40.7 2017 10.9% 500 21.3% 2016 0.7 0.3

17 201742.2% 41.9% 2017 2018 OHSAS 18001 2017 ISO 31000 2017 2016 5.1%100 7.9 2017 10040.72016 10.9% 2017 2017 (Speak Up Policy) 2015 2017 4

2017 企業責任與可持續發展報告 18 香港上海大酒店有限公司 19 所屬城市

20 2017 50 2020 10% 10 22.2% 2013 240 57,000 713 1,200 The Ethical Corporation Best Domestic Community Investment

21 les Apprentis d Auteuil 2017 1 75 4 2009 2017 11 2015 35 2019

22 2017 2020 * * 50% * 2017 90.4% 2017 0.9 62.8% 45.4% 22.2% 92.8% 2.9

23 2017 2017 12 31 3 22 25 27 ESG

2017 24 ISAE) 3000 ISAE 3410 1 ESG 28 32 ESG 2017 12 312017 KPMG 10 8 2018 3 16

25 ESGGRI 1. (1) 2017 2016 2015 2014 2013 2006-08 5,804 5,668 5,797 5,903 5,554 2,102 2,134 2,142 2,168 2,164 2,135 2,108 2,063 2,052 1,951 1,827 2,479 1,379 354 3,183 224 239 217 211 372 (2) 442 410 480 458 362 652 651 651 651 588 518 1,240 1,262 1,256 1,277 1,211 1,119 7,534 7,985 8,447 8,728 8,216 % 21.3% 22.0% 22.6% 19.9% 20.3% % 41.9% 42.6% 42.8% 42.3% 41.5% (3) (3) 20 20 7.9 8.3 7.9 7.4 7.2 40.7 45.6 57.0 75.6 77.1 102 103 107 116 112 117 156 158 164 178 190 226 (4) 000 864 866 892 871 843 858 (4) 1,326 1,329 1,369 1,338 1,434 1,658 (5) 13,136 4,522 6,644 6,517 10,383 1,784 1,776 1,899 1,880 1,846 1,921 (6) 1,100 1,154 1,168 1,132 1,181 1,373 1,665 1,638 1,752 1,765 2,012 1,712 489 613 137 124 126 (7) 7,605 7,746 7,832 7,778 7,101 (7) 3,610 3,270 3,294 3,219 2,772 3,250 4,232 6,273 4,197 8,900 (8) 6,370 9,040 7,115 7,196 8,581 (9) 2,730 2,125 2,447 2,689 2,077 (1.) 2 (2.) (3.) 2017 (4.) (5.) 2017 (6.) (7.) 201747.5% (8.) (9.)

2017 26 27 2. (1) 2017 2016 (2) (1) (2) (3) 6,123 1,411 7,534 6,391 1,594 7,985 57.5% 60.7% 58.1% 56.5% 60.8% 57.4% 42.5% 39.3% 41.9% 43.5% 39.2% 42.6% 14.9% 9.6% 13.9% 7.7% 6.7% 7.5% 85.1% 90.4% 86.1% 92.3% 93.3% 92.5% 22.1% 16.3% 21.0% 21.3% 13.7% 19.8% (4) 20.5% 25.0% 21.3% 20.9% 26.3% 22.0% 30 34.2% 33.4% 34.1% 35.1% 28.9% 34.3% 3050 17.1% 23.5% 18.2% 16.6% 23.1% 17.8% 50 9.8% 22.6% 13.6% 11.6% 30.0% 17.5% (5) HK$3,279 HK$1,656 HK$2,979 HK$3,555 HK$1,728 HK$3,205 (6) 20 8.9 4.1 7.9 9.2 5.3 8.3 (6) 20 41.6 37.0 40.7 45.6 45.7 45.6 (7) / 1.9% 2.0% 2.0% 1.9% 2.0% 1.9% (8) 82 20 102 83 20 103 1 14 7 21 15 7 23 2 (9) 68 13 81 68 13 80 / 168 121 156 170 122 158 (10) (11) (12) '000 699 165 864 707 159 866 '000 192 92 284 194 85 279 '000 507 73 580 513 74 587 / 1,436 1,001 1,326 1,452 967 1,329 (13) 1,364 420 1,784 1,374 402 1,776 (14) / 1,100 1,154 (15) / 1,665 1,638 (16) 132 357 489 128 485 613 (17) 6,248 1,357 7,605 6,447 1,299 7,746 (17) 3,464 145 3,610 3,146 124 3,270 26.1 6.1 32.1 26.3 7.9 34.2 2,355 895 3,250 3,193 1,039 4,232 2,056 799 2,855 2,169 243 2,413 299 96 395 1,024 795 1,819 (18) 4,695 1,675 6,370 7,577 1,463 9,040 (19) 2,730 2,125 (20) 8,238 2,375 10,613 11,936 3,458 15,394 1,332 344 1,676 1,294 364 1,658 (1) 2015 2006 2008 (2) (1) (2) 6,453 1,994 8,447 57.5% 56.0% 57.2% 42.5% 44.0% 42.8% 6.7% 6.1% 6.6% 93.3% 93.9% 93.4% 21.5% 10.6% 18.9% 21.1% 28.1% 22.6% 36.5% 40.1% 37.0% 16.1% 23.4% 17.5% 13.3% 29.5% 18.6% HK$3,461 HK$1,618 HK$3,048 9.0 4.5 7.9 49.5 79.8 57.0 2.0% 1.9% 2.0% 86 21 107 92 25 117 15 7 22 17 8 25 70 14 84 75 17 92 176 128 164 244 177 226 725 167 892 705 153 858 194 90 284 214 69 283 531 77 608 491 84 575 1,489 1,017 1,369 1,865 1,097 1,658 1,467 432 1,899 1,536 385 1,921 1,168 1,373 1,752 1,712 132 5 137 6,653 1,179 7,832 3,118 176 3,294 37.5 8.2 45.7 157.0 141.3 298.3 5,726 547 6,273 1,973 257 2,230 3,753 290 4,043 4,900 2,215 7,115 2,447 11,095 2,065 13,160 1,097 269 1,366 (1.) (2.) The Landmark (3.) 90%2017 (4.) GRI 2016 (5.) 7.1% (6.) 2017 (7.) 2015 (8.) 1 2 3 (9.) 22017 2 20172 88,487 (10.) (11.) (12.) 2017189,197 95,062 508,99213,194 57,763 (13.) (14.) (15.) 201615.76 201715.50 (16.) 2016 (17.) 201747.5% (18.) (19.) (20.)

2017 28 GRIESG ESG2015 12 GRI2016 11 GRI www.globalreporting.org/standards ESG GRI23 24 ESGGRI ESG 2017AR GRI ESG GRI 102 102-1, 102-2, 102-3, 102-4, 102-5, 102-6, 102-7, 102-10 2, AR 6 9 102-8 B1.1 26 27 90% 102-9 22 102-11 3 4, AR53, AR 82, AR 84 85 102-12, 102-13 AR 139 141 102-14 AR 22 53 102-16 3 4, 16 17 102-18 4, AR 125 102-40, 102-42, 102-43, 102-44 5, AR 139 141 102-41 26 27 102-45 2, AR 6 9 102-46 2 5 102-47 3 5 102-48 25 27 102-49 25 27 102-50, 102-53, 102-54 2 102-51 2016 102-52 102-55 28 32 102-56 2, 23 24

29 GRI ESG GRI 200 103-1,103-2, 25, AR 175 233 201-1 B8.2 25, AR 175 233 201-3 AR 208 211 103-1,103-2, B1 AR 126 128 202-2 103-1,103-2, B5 22 204-1 201756% B5.1 B5.2 22 103-1,103-2, B7 16 17 205-3 B7.1 17 2017 B7.2 17 www.hshgroup.com/zh-hk/corporate-governance/speak-up-policy 103-1,103-2, 17 206-1 2017 GRI 300 103-1,103-2, A2, A3 9 10, 13 302-1 A2.1 9 10, 25 27 302-3 A2.1 9 10, 25 27 302-4 A2.3 9 10, 25 27 103-1,103-2, A2, A3 9 11, 13 303-1 A2.2 9 11 A2.4 9 11

2017 30 GRI ESG 103-1,103-2, A1, A3 9 10 305-1 A1.1, A1.2 9 10, 25 27 305-2 A1.1, A1.2 9 10, 25 27 305-4 A1.2 9 10, 25 27 305-5 A1.5 9 10, 25 27 305-6 A1.1 26 27 103-1,103-2, A1, A1.5, A3 9 13 306-2 A1.3, A1.4 9 13, 25 27 1% A1.6 9 13 103-1,103-2, A1 9 10 307-1 A1 2017 A2.5 A3.1 9 13, 22 GRI 400: 103-1,103-2, B1 16 17 401-1 B1.2 26 27 401-3 103-1,103-2, B1 16 17 402-1 1 12 103-1,103-2, B2 16 17 403-2 B2.1, B2.2, B2.3 16 17, 25 27

31 GRI ESG 103-1,103-2, B3 16 17 404-2 B3 16 17 B3.1, B3.2 25 27 103-1,103-2, B1 16 17 405-1 B1.1 18%82% 50 82% 26 27 >3026% 30 5054% >5020% 103-1,103-2, B1 16 17 406-1 B1 16 17 103-1,103-2, B4 16 17 407-1 408-1 409-1 B4.1, 4.2 16 17, 22 103-1,103-2, 16 17 412-2 16 17 103-1,103-2, B8 20 21 413-1 20 21 B8.1 20 21, 25 27 B8.2 20 21, 25 27 103-1,103-2, B6 16 17, AR145 416-1, 416-2 B6.1

2017 32 GRI ESG 103-1,103-2, 417-2 B6 103-1,103-2, B6 AR145, 148 149 418-1 B6.5 www.peninsula.com/zh-cn/privacy-security 103-1,103-2, B1, B2, B4 419-1 B6.2 B6.3 www.hshgroup.com/ zh-hk/corporate-governance/our-code-of-conduct B6.4

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