BOC H share (Chi)_(insert cover).indb

2015 :3988 :4601

1929 46

1912 2 19121949 1949 1994 2004 8 2006 67A+H 2015 5 46 1 2015

2015 2

4 5 6 7 10 11 13 15 17 17 32 48 56 58 59 61 68 84 95 100 102 104 106 263 267 268 269 271 273 275 3 2015

2015 4 A 1.00601988 H 1.00 3988 (Bp, Bps) 1 0.01 100 360002 360010 100 4601 A 571

2016 3 30 2015 1413 145 2015 2015 0.1752016 6 7 5 2015

2015 500 The Banker 1,000 4 FORTUNE 2015 50045 Forbes 2,0004 Global Finance The Asian Banker Euromoney AsiaMoney CFO WPP BrandZ100 Interbrand 20157 2014 ARC Annual Report Competition 2014 2015 6

456,328 473,912 407,509 366,176 328,298 230,159 229,237 211,685 187,060 168,531 163,741 177,198 179,417 145,746 130,848 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 0.45 0.50 0.56 0.61 0.56 1.17 1.19 1.23 1.22 1.12 18.32 18.13 18.04 17.28 14.53 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 2.12 2.15 2.24 2.25 2.12 32.45 31.73 30.61 28.57 28.30 30.53 29.83 30.41 30.65 29.63 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 0.32 0.29 0.32 0.58 0.63 1.00 0.95 0.96 1.18 1.43 220.75 236.30 229.35 187.60 153.30 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 7 2015

2015 2014 2013 2012 2011 328,650 321,102 283,585 256,964 228,064 1 145,262 135,226 123,924 109,212 100,234 473,912 456,328 407,509 366,176 328,298 (185,401) (177,788) (172,314) (159,729) (140,412) (59,274) (48,381) (23,510) (19,387) (19,355) 229,237 230,159 211,685 187,060 168,531 231,571 231,478 212,777 187,673 169,047 179,417 177,198 163,741 145,746 130,848 170,845 169,595 156,911 139,656 124,622 N.A. 55,934 54,755 48,851 43,268 16,815,597 15,251,382 13,874,299 12,680,615 11,829,789 9,135,860 8,483,275 7,607,791 6,864,696 6,342,814 (200,665) (188,531) (168,049) (154,656) (139,676) 2 3,595,095 2,710,375 2,403,631 2,272,724 2,000,759 15,457,992 14,067,954 12,912,822 11,819,073 11,072,652 11,729,171 10,885,223 10,097,786 9,173,995 8,817,961 1,304,946 1,140,859 923,916 824,677 723,914 294,388 288,731 279,365 279,147 279,147 0.56 0.61 0.56 0.50 0.45 3 0.175 0.19 0.196 0.175 0.155 4 4.09 3.70 3.31 2.95 2.59 % 5 1.12 1.22 1.23 1.19 1.17 % 6 14.53 17.28 18.04 18.13 18.32 % 7 2.12 2.25 2.24 2.15 2.12 % 8 30.65 29.63 30.41 29.83 30.53 % 9 28.30 28.57 30.61 31.73 32.45 10 1,197,868 1,068,706 925,037 N.A. N.A. 103,159 72,923 698 N.A. N.A. 212,937 250,714 262,768 N.A. N.A. % 11.10 10.61 9.69 N.A. N.A. % 12.07 11.35 9.70 N.A. N.A. % 14.06 13.87 12.46 13.63 12.98 % 11 1.43 1.18 0.96 0.95 1.00 % 12 1.43 1.18 0.96 0.95 1.00 % 13 153.30 187.60 229.35 236.30 220.75 % 14 0.63 0.58 0.32 0.29 0.32 % 15 2.62 2.68 2.62 2.62 2.56 1 6.4936 6.1190 6.0969 6.2855 6.3009 1 7.0952 7.4556 8.4189 8.3176 8.1625 1 0.8378 0.7889 0.7862 0.8108 0.8107 2015 8

1 2 3 4 5 2 6 9 2010 [2010]2 7 8 9 [2011]50 10 201520142013[2012]1 201520142013 20122011 [2004]22015 2014 11 12 13 14 2 15 9 2015

BANK OF CHINA LIMITEDBank of China 1 (86) 10-6659 2638 (86) 10-6659 4568 ir@bankofchina.com 1 (86) 10-6659 2638 (86) 10-6659 4568 ir@bankofchina.com 1 1 100818 (86) 10-6659 6688 (86) 10-6601 6871 http://www.boc.cn ir@bankofchina.com (86)-95566 1 A http://www.sse.com.cn http://www.hkexnews.hk 1 1 16 1 22 100000000001349 B0003H111000001 110102100001342 10000134-2 A 601988 H 3988 1 360002 2 360010 BOC 2014 PREF 4601 8 200 39 2014 12 82015 12 31 2015 3 312016 12 31 2015 10

11 2015

2015 12 2015 2015 1,794 1.25% 1,7080.74% 2015 0.175 2016 6 2015 27% 46 5 + 11 4,000 15.10% 2015 2016 3 30

13 2015

2015 14 2015 2015 16.82 15.46 1.30 10.26% 9.88% 14.38% 1,7941.25% 1,708 0.74% 11.10% 12.07% 14.06%1.43% 0.25 2015 3,287 2.35%1,453 7.42% 28.30%0.27 0.63% 87.75 1.37% 23.64%0.66 42% 1.36 8,439.48 7.75% 7,914.21 9.17% 6,525.85 7.69% 1.52 2.2 286 330 21,092 36.54% 26 1,044 328 1,073 50 35% 1.8 2,598 3.87 2016 + 2016 3 30

15 2015

2015 2016 2016 3 30 2015 16

% 10 8 2011 2015 2015 6 4 2 0 2011 2012 2013 2014 2015 % 4.0 3.5 3.0 2011 2015 6.9% 1.4% 10.7% 10% 5.6% 2.5 2.0 1.5 1.0 0.5 0.0 2011 2012 2013 2014 2015 17 2015

2011 2015 (M2)13.3% 150 6.80 1.111.72 1.81 138.1412.4% 22.9 108.3% 9.4% 31.7% 5.77% 125 100 75 50 25 0 2011 2012 2013 2014 2015 6.60 6.40 6.20 6.00 5.80 199.3 15.7%184.1 15.1% 1.59 2.4% 12,744 4,3181.67% 0.42 2.0 1.5 1.0 0.5 2011 2015 20 15 10 5 % 0.0 2011 2012 2013 2014 2015 0 2015 18

20151,794.17 1,708.45 1.25% 0.74% (ROA)1.12% 0.10 (ROE)14.53% 2.75 2015 2014 328,650 321,102 7,548 2.35% 145,262 135,226 10,036 7.42% 92,410 91,240 1,170 1.28% 473,912 456,328 17,584 3.85% (185,401) (177,788) (7,613) 4.28% (59,274) (48,381) (10,893) 22.52% 229,237 230,159 (922) (0.40%) 231,571 231,478 93 0.04% (52,154) (54,280) 2,126 (3.92%) 179,417 177,198 2,219 1.25% 170,845 169,595 1,250 0.74% 2015 10 12 2015 7 9 2015 4 6 2015 1 3 117,972 117,062 117,549 121,329 39,300 40,799 44,908 45,838 136,679 (131,980) 267,230 400,165 19 2015

2015 3,286.50 75.48 2.35% 1 2015 2014 8,916,436 4.88% 8,263,521 5.19% 652,915 (31) Bps 3,145,750 3.45% 2,461,952 3.50% 683,798 (5) Bps 2,257,994 1.31% 2,319,947 1.41% (61,953) (10) Bps 1,204,278 3.47% 1,229,126 4.48% (24,848) (101) Bps 15,524,458 3.96% 14,274,546 4.22% 1,249,912 (26) Bps 11,388,012 1.94% 10,650,698 2.02% 737,314 (8) Bps 2,703,157 2.01% 2,516,830 2.24% 186,327 (23) Bps 271,374 4.02% 260,750 3.88% 10,624 14 Bps 14,362,543 1.99% 13,428,278 2.10% 934,265 (11) Bps 2.12% 2.25% (13) Bps 6,459,621 5.77% 5,854,808 6.23% 604,813 (46) Bps 2,320,776 3.93% 1,826,017 3.90% 494,759 3 Bps 1,775,952 1.57% 1,872,829 1.67% (96,877) (10) Bps 882,036 4.12% 969,597 4.94% (87,561) (82) Bps 11,438,385 4.62% 10,523,251 4.90% 915,134 (28) Bps 8,492,422 2.28% 7,981,630 2.30% 510,792 (2) Bps 1,650,677 3.34% 1,481,293 4.33% 169,384 (99) Bps 143,719 4.90% 174,776 4.59% (31,057) 31 Bps 10,286,818 2.48% 9,637,699 2.66% 649,119 (18) Bps 2.38% 2.46% (8) Bps 75,272 2.35% 91,084 2.70% (15,812) (35) Bps 34,925 1.59% 27,940 1.52% 6,985 7 Bps 67,863 0.47% 60,453 1.05% 7,410 (58) Bps 178,060 1.49% 179,477 1.96% (1,417) (47) Bps 84,578 0.66% 81,127 1.20% 3,451 (54) Bps 89,163 0.39% 92,830 0.79% (3,667) (40) Bps 2,981 5.74% 412 5.34% 2,569 40 Bps 176,722 0.61% 174,369 0.99% 2,353 (38) Bps 0.88% 1.00% (12) Bps 1 2 3 1 2015 20

2015 2014 435,062 428,572 6,490 33,886 (27,396) 108,651 86,210 22,441 23,933 (1,492) 29,543 32,779 (3,236) (874) (2,362) 41,800 55,119 (13,319) (1,113) (12,206) 615,056 602,680 12,376 55,832 (43,456) 221,288 215,019 6,269 14,894 (8,625) 54,209 56,434 (2,225) 4,174 (6,399) 10,909 10,125 784 412 372 286,406 281,578 4,828 19,480 (14,652) 328,650 321,102 7,548 36,352 (28,804) 372,513 365,022 7,491 37,680 (30,189) 91,277 71,140 20,137 19,296 841 27,811 31,186 (3,375) (1,618) (1,757) 36,378 47,939 (11,561) (4,326) (7,235) 527,979 515,287 12,692 51,032 (38,340) 193,391 183,674 9,717 11,748 (2,031) 55,181 64,196 (9,015) 7,334 (16,349) 7,036 8,019 (983) (1,426) 443 255,608 255,889 (281) 17,656 (17,937) 272,371 259,398 12,973 33,376 (20,403) 1,770 2,456 (686) (427) (259) 556 424 132 106 26 320 637 (317) 78 (395) 2,646 3,517 (871) (243) (628) 559 972 (413) 41 (454) 348 732 (384) (29) (355) 171 22 149 137 12 1,078 1,726 (648) 149 (797) 1,568 1,791 (223) (392) 169 21 2015

2015 2014 4,022,655 6.00% 3,752,063 6.51% 270,592 (51) Bps 2,234,610 5.44% 1,986,408 5.71% 248,202 (27) Bps 202,356 4.75% 116,337 6.27% 86,019 (152) Bps 6,459,621 5.77% 5,854,808 6.23% 604,813 (46) Bps 4,312,654 5.98% 3,902,599 6.37% 410,055 (39) Bps 1 2,146,967 5.35% 1,952,209 5.97% 194,758 (62) Bps 2,144,678 0.69% 2,082,762 0.74% 61,916 (5) Bps 2,215,337 3.45% 2,133,567 3.54% 81,770 (9) Bps 1,381,000 0.52% 1,291,650 0.52% 89,350 2,435,218 3.37% 2,271,031 3.41% 164,187 (4) Bps 316,189 4.09% 202,620 4.24% 113,569 (15) Bps 8,492,422 2.28% 7,981,630 2.30% 510,792 (2) Bps 75,272 2.35% 91,084 2.70% (15,812) (35) Bps 27,031 0.14% 23,329 0.15% 3,702 (1) Bp 19,854 1.80% 26,082 2.96% (6,228) (116) Bps 19,695 0.05% 14,283 0.04% 5,412 1 Bp 15,532 0.63% 14,364 0.59% 1,168 4 Bps 2,466 2.31% 3,069 2.44% (603) (13) Bps 84,578 0.66% 81,127 1.20% 3,451 (54) Bps 20152.12%13 2014 11 1.22015 2015 2015 0.832.94 0.66 2015 22

2015 1,452.62 100.36 7.42% 30.65% 924.10 11.70 1.28% 19.50% 22.57% 12.28% 7.33% 2015 2014 24,481 19,973 4,508 22.57% 24,215 21,567 2,648 12.28% 11,888 14,815 (2,927) (19.76%) 16,541 16,112 429 2.66% 5,757 8,835 (3,078) (34.84%) 7,388 7,610 (222) (2.92%) 3,677 3,426 251 7.33% 6,958 6,200 758 12.23% 100,905 98,538 2,367 2.40% (8,495) (7,298) (1,197) 16.40% 92,410 91,240 1,170 1.28% 16,951 13,965 2,986 21.38% 20,771 18,369 2,402 13.08% 10,237 12,727 (2,490) (19.56%) 9,891 11,556 (1,665) (14.41%) 5,677 8,704 (3,027) (34.78%) 6,556 6,864 (308) (4.49%) 3,322 3,113 209 6.71% 5,040 4,611 429 9.30% 78,445 79,909 (1,464) (1.83%) (3,225) (2,701) (524) 19.40% 75,220 77,208 (1,988) (2.57%) 23 2015

528.52 88.66 20.16% 3 4 20151,854.01 76.13 4.28% 28.30% 0.275 6 2015 2014 80,324 77,889 2,435 3.13% 40,671 39,284 1,387 3.53% 13,218 13,214 4 0.03% 26,734 26,224 510 1.94% 14,123 10,900 3,223 29.57% 10,331 10,277 54 0.53% 185,401 177,788 7,613 4.28% 2015 558.72 92.66 19.88%0.63% 258.08 25.23 300.64 67.43 8 3 2015 521.54 21.26 3.92% 22.52% 9 2015 24

2015 168,155.97 15,642.15 10.26% 154,579.92 13,900.38 9.88% 2015 12 31 2014 12 31 8,935,195 53.14% 8,294,744 54.39% 3,595,095 21.38% 2,710,375 17.77% 2,196,063 13.06% 2,306,088 15.12% 1,007,855 5.99% 1,130,211 7.41% 1,081,389 6.43% 809,964 5.31% 16,815,597 100.00% 15,251,382 100.00% 11,729,171 75.88% 10,885,223 77.38% 2,627,973 17.00% 2,353,848 16.73% 313,210 2.03% 308,492 2.19% 787,638 5.09% 520,391 3.70% 15,457,992 100.00% 14,067,954 100.00% 1 2 91,358.60 6,525.85 7.69% 70,118.67 6,728.15 10.61% 3,270.90 233.306.66% 2,006.65 121.34 153.30%53.05 0.37 35,950.95 8,847.20 32.64% 28,330.62 7,040.94 33.07% 1,173.51 223.3423.51% 25 2015

2015 12 31 2014 12 31 119,062 3.31% 104,528 3.86% 1,078,533 30.00% 750,685 27.70% 1,790,790 49.81% 1,424,463 52.55% 606,710 16.88% 430,699 15.89% 3,595,095 100.00% 2,710,375 100.00% 2015 12 31 2014 12 31 1,411,475 39.26% 892,754 32.94% 62,293 1.73% 42,979 1.59% 441,288 12.28% 420,378 15.51% 292,978 8.15% 207,606 7.66% 278,719 7.75% 334,224 12.33% 160,000 4.45% 160,000 5.90% 2,646,753 73.62% 2,057,941 75.93% 289,498 8.05% 193,154 7.13% 50,534 1.41% 45,617 1.68% 157,267 4.37% 138,055 5.09% 106,776 2.97% 60,708 2.24% 604,075 16.80% 437,534 16.14% 344,267 9.58% 214,900 7.93% 3,595,095 100.00% 2,710,375 100.00% 2015 26

78.80% 2,833,062 78.55% 2,128,968 13.28% 477,259 14.23% 385,736 2015 12 31 2014 12 31 3.86% 138,893 4.82% 130,576 4.06% 145,881 2.40% 65,095 2014 7,710 5.44% 2019/04/08 2010 6,070 +0.52% 2017/01/26 2015 6,000 3.50% 2016/12/26 2015 5,500 4.95% 2018/01/19 2006 5,000 +0.60% 2016/12/12 2011 4,910 3.55% 2016/12/06 2010 4,750 +0.59% 2020/02/25 2009 4,660 +0.54% 2016/09/01 2015 4,620 3.94% 2020/04/23 2015 4,470 4.10% 2020/03/24 117,291.71 8,439.48 7.75% 91,146.67 5,303.32 6.18% 4,026.28 266.047.08% 27 2015

2015 12 31 2014 12 31 3,130,624 26.69% 2,663,173 24.46% 3,037,783 25.90% 3,013,812 27.69% 274,799 2.34% 234,187 2.15% 6,443,206 54.93% 5,911,172 54.30% 2,092,841 17.84% 1,847,870 16.98% 2,841,372 24.22% 2,709,995 24.90% 65,112 0.56% 83,300 0.76% 4,999,325 42.62% 4,641,165 42.64% 230,793 1.97% 278,576 2.56% 55,847 0.48% 54,310 0.50% 11,729,171 100.00% 10,885,223 100.00% 2,599,679 27.58% 2,254,165 26.10% 2,282,082 24.20% 2,238,938 25.93% 251,251 2.67% 204,590 2.37% 5,133,012 54.45% 4,697,693 54.40% 1,616,747 17.15% 1,411,723 16.35% 2,559,844 27.16% 2,394,343 27.73% 63,008 0.67% 80,884 0.94% 4,239,599 44.98% 3,886,950 45.02% 53,409 0.57% 49,956 0.58% 9,426,020 100.00% 8,634,599 100.00% 77.71% 9,114,667 78.86% 8,584,335 10.24% 1,201,162 8.97% 976,427 2015 12 31 7.51% 881,340 2014 12 31 7.35% 799,630 4.54% 532,002 4.82% 524,831 2015 28

13,576.05 1,741.77 14.72% (1)20151,794.17 1,708.45 (2) 280 (3) A (4) 2014 559.34 (5) 50.12 40 10,520.78 960.73 2015 6,720.94 5,451.76 16 7,572.79 5,566.80 287.15 835.55 29 2015

2015 2014 2015 2014 2015 2014 2015 2014 2015 2014 282,151 270,405 31,738 33,467 14,761 17,230 328,650 321,102 101,468 98,969 41,769 33,102 3,150 4,161 (1,125) (1,006) 145,262 135,226 75,220 77,208 14,729 11,758 3,302 3,033 (841) (759) 92,410 91,240 (150,393) (147,149) (31,370) (26,990) (4,763) (4,655) 1,125 1,006 (185,401) (177,788) (56,409) (43,940) (2,095) (2,850) (770) (1,591) (59,274) (48,381) 176,817 178,285 42,376 38,048 12,378 15,145 231,571 231,478 13,053,114 12,071,129 3,010,958 2,715,651 1,819,844 1,843,435 (1,068,319) (1,378,833) 16,815,597 15,251,382 11,970,984 11,125,104 2,784,066 2,521,863 1,770,859 1,799,659 (1,067,917) (1,378,672) 15,457,992 14,067,954 2 130,531.14 9,819.85 8.13% 72.99% 2015 1,768.17 14.68 0.82% 76.36% 30,109.58 2,953.07 10.87% 16.84% 2015 423.76 43.28 11.38% 18.30% 18,198.44 235.91 1.28% 10.17% 2015 123.78 27.67 18.27%5.34% 2 2015 30

82,285 99,864 17,579 2,211 5,642 3,431 4,144 4,218 74 (1,118) 15,888 9,338 (6,550) 712,138 1,029,842 317,704 11,999 18,482 6,483 (54) 26,548 30,209 3,661 47,967 82,236 34,269 (40,734) (69,160) (28,426) 1,143 (5,776) (1,617) 4,159 33 (317,487) (339,911) (22,424) (403) (7,224) (7,012) 212 (11) 6 31 2015

2015 2014 440,847 93.02% 429,300 94.08% 206,231 43.52% 209,912 46.00% 135,652 28.62% 126,250 27.67% 98,964 20.88% 93,138 20.41% 22,062 4.66% 18,231 4.00% 11,003 2.32% 8,797 1.92% 473,912 100.00% 456,328 100.00% 2015 12 31 2014 12 31 2013 12 31 4,818,850 4,431,867 4,179,257 314,162 265,826 284,253 1,310,194 1,213,479 957,368 6,443,206 5,911,172 5,420,878 3,982,160 3,688,329 3,508,797 257,439 198,621 188,356 759,726 754,215 683,406 4,999,325 4,641,165 4,380,559 4,402,258 4,021,257 3,688,976 398,103 500,208 503,179 1,569,551 1,524,131 1,247,184 6,369,912 6,045,596 5,439,339 2,397,327 2,082,757 1,864,654 1,406 1,551 1,371 367,215 353,371 302,427 2,765,948 2,437,679 2,168,452 2015 32

20153,779.21 134.19 3.68% 2015 2014 183,928 48.67% 192,006 52.68% 118,849 31.45% 112,960 30.99% 73,820 19.53% 58,524 16.05% 1,324 0.35% 1,012 0.28% 377,921 100.00% 364,502 100.00% 2015 1,839.28 80.78 4.21% 48,188.50 3,869.83 8.73% 483.80 2025 44,022.58 3,810.01 9.47% 613.07 2015 3.98 1.67% 33 2015

2015 34 20155.39 2.93 (CRI)(ORI) 2015 50% 2015 286 330870 2010 46 18

12 43 179 1,600 110 1,449 (CIPS)76 (QFII/ RQFII) B 35 2015

2015 + + 3 11,457 1,075289 18,130 2015 11 4,0001 4,000 3,500 70% 12 3 2014 [2014]7 2015 36

2015 37 387.35 80.51 26.24% 1,318.00 322.48 32.39% 1 2015 1,188.49 58.89 5.21% 24 39,821.60 2,938.31 7.97% 396.45 IT 23,973.27 3,145.70 15.10% 7,204 30334 10% 8.65 8,100

(ETC) e + APP (O2O) 30 1985 2015 30 1987 1988 1994 2008 2010 2013 2015 e 20155,300 51 8 + 2015 38

IC 20 EMV EUROPAY MASTERCARD VISA 30 70% 2015 12 31 2014 12 31 41,947.56 36,193.04 15.90% 5,328.18 4,786.94 11.31% 7,397.19 6,069.07 21.88% 2015 2014 27,267.53 21,240.41 28.38% 14,417.24 13,382.30 7.73% (ICE) (LBMA Gold Price) (SDR) 72 + 5 24 39 2015

2015 40 3823,981 22 17G3 2015 5,589 (CIFED) 44.99 83.93 (QDLP) (QDIE) (QDII)(QFII) (RQFII) 6.86 CFO 8 50 2015 7664 173178% 33% 73.0 71.36% 150.80 49.33% 152.44 50.78% 91.44%1.42%3.40% 239.33%

2015 41 2015 3,502.05 2,957.65201573.21 19.72% 46 5644 1618 3 500 2015 2.09 2.46 17 VISA 16 40 710 1.18 330.9637.43% 20 10 (CIPS)

2015 42 2015 (IPO) 10 20.5 360 2015 12 18 4 680 8 4

2015 43 771.9 153 42.48 11 IPO 78 50 (CME)(LME) (ICE Europe) LME IPO IPO 481.03 100.75 20.99

20.12 14.85 7.43 96% 6,764 97%2,778 73% TOP 982.82 66.89 226.63 8.29 76.13 38.90 20.20 1.23 10.67 52.84% 119.8050.16 46.08 2.82 2015 44

2015 45 5,863.4 166.52% 90 7,627.08 50 176 68.99% A- 80.31 14.55 48.32 394% 0.1413 88.4% 851.51 546.54 53.77115% 7 125 24 3.43 227 43 3062 3.3 50 (EMTN) (GMTN) 144A S7.5 8 A- 2015 18 2124 22 30241 2021

46 20152,598 10,687 302 644 2015 12 31 2014 12 31 ATM 45,506 44,594 2.05% 32,302 26,689 21.03% 14,045 13,527 3.83% 2015 153.4513.00% 87.97% 5.18152.00% 2015 12 31 2014 12 31 285.05 259.90 9.68% 12,246.06 11,249.49 8.86% 7,998.85 6,460.05 23.82% 10,549.31 9,582.76 10.09% 2015 2014 1,293,221.99 1,144,206.13 13.02% 197,927.80 175,167.12 12.99% 51,780.79 20,548.17 152.00% 42,977.50 38,349.34 12.07% 2015 46

2015 47 USBKey + O2O + e 50 200 E O2O 1.22 B2C B2B (NFC) 450E E (CIPS) IT 500 ITe

2015 48 2015 (RAROC)

2015 1,308.97 304.031.43% 0.25 2,006.65 121.34 153.30% 34.30 1,276.35 305.781.77% 0.30 2,291.65 285.11 2.51% 0.14 2015 12 31 2014 12 31 8,775,798 96.06% 8,182,127 96.45% 229,165 2.51% 200,654 2.37% 58,741 0.64% 54,369 0.64% 41,516 0.45% 24,705 0.29% 30,640 0.34% 21,420 0.25% 9,135,860 100.00% 8,483,275 100.00% 130,897 1.43% 100,494 1.18% 6,854,159 95.21% 6,319,759 95.67% 217,300 3.02% 188,957 2.86% 57,049 0.79% 52,925 0.80% 40,612 0.56% 22,991 0.35% 29,974 0.42% 21,141 0.32% 7,199,094 100.00% 6,605,773 100.00% 127,635 1.77% 97,057 1.47% 49 2015

% 2015 2014 2013 2.22 1.92 1.68 22.07 9.89 10.52 48.25 42.38 31.09 46.25 46.94 8.86 39 1,302.37 304.481.43% 0.25 1,276.35 305.781.77% 0.30 26.02 1.300.13% 0.02 2015 2014 2013 99,789 73,119 65,455 71,325 60,197 31,658 (40,877) (33,527) (23,994) 130,237 99,789 73,119 97,057 70,433 62,844 69,422 58,577 30,325 (38,844) (31,953) (22,736) 127,635 97,057 70,433 2015 12 31 2014 12 31 2013 12 31 7,011,867 112,983 6,339,052 86,914 5,741,454 61,452 2,123,993 17,254 2,144,223 12,875 1,866,337 11,667 9,135,860 130,237 8,483,275 99,789 7,607,791 73,119 6,799,585 112,763 6,104,014 86,205 5,553,630 61,184 399,509 14,872 501,759 10,852 504,550 9,249 7,199,094 127,635 6,605,773 97,057 6,058,180 70,433 2015 50

4 3 2015558.7292.66 0.63%0.05 533.2797.53 0.77% 0.08 % 2015 12 31 2014 12 31 2013 12 31 10 2.3 2.4 2.1 50 14.0 14.7 14.2 1 2 17 3 2015 A 33,899 0.37% B 30,979 0.34% C 27,014 0.30% D 22,793 0.25% E 19,026 0.21% F 16,503 0.18% G 16,494 0.18% H 14,653 0.16% I 14,129 0.15% J 13,806 0.15% 51 2015

4 25 5 2015 12 31 2014 12 31 25 (2,046) (191) (90) (239) (1,240) (149) 86 132 25 2,046 191 90 239 1,240 149 (86) (132) 5 2015 25 2015 52

2015 % 2015 12 31 2014 12 31 2013 12 31 25 48.6 49.9 48.0 25 62.0 59.9 62.2 1.5 2.3 1.7 19.0 14.6 23.8 8 1.1 0.3 0.2 8 0.1 0.4 2.3 5 2015 12 31 2014 12 31 1,940,702 2,042,886 (5,673,516) (5,015,706) 1 (1,163,853) (804,780) 1 3 (236,711) (97,853) 3 1 734,148 230,541 15 2,009,358 1,696,225 5 3,747,477 3,132,115 1,357,605 1,183,428 53 2015

2015 54 2015 2015128 1.52 (RACA) (KRI) (LDC) 100% RAROC 2015 3 13 280 1,000

400 99.94% 2014 4 22015 2015 12 31 2014 12 31 2015 12 31 2014 12 31 1,182,300 1,054,389 1,042,396 929,096 1,285,459 1,127,312 1,142,110 1,000,841 1,498,396 1,378,026 1,335,327 1,234,879 11.10% 10.61% 11.06% 10.48% 12.07% 11.35% 12.12% 11.29% 14.06% 13.87% 14.17% 13.93% 11.38% 11.04% 11.56% 11.20% 14.45% 14.38% 14.53% 14.45% 7 2015 4 1 2015 12 31 2014 12 31 1,285,459 1,127,312 18,297,331 18,230,490 7.03% 6.18% 55 2015

201511,633 10,989 64410,68737323 10,326 5,644,926 29.86% 1,901 16.34% 57,980 18.69% 686,305 3.63% 953 8.19% 26,256 8.47% 3,726,724 19.71% 3,614 31.07% 93,295 30.09% 2,678,824 14.17% 2,804 24.10% 69,527 22.43% 1,341,178 7.09% 1,717 14.76% 38,001 12.26% 3,010,958 15.92% 510 4.38% 20,021 6.46% 1,819,844 9.62% 134 1.16% 4,962 1.60% (2,093,162) 16,815,597 100.00% 11,633 100.00% 310,042 100.00% 2015 56

2015 57 30 36.21% 51 41-50 31-40 22.97% 8.75% 32.07% 5.80% 6.92% 24.31% 62.97% 13.14% 13.44% 0.37% 42.43% 9.94% 8.84% 2.41% 9.43% 2015 310,042 285,059 277,657 24,983 6,009 2015 (EPS) 2015 111,904 2,741,209

2015 58 2016 + 2016 12%

3 18 50 90% 13 59 2015

13 100 16212 16012 7 4 190 12 17 20 4 2015 2015 60

2015 1 1 2015 12 31 288,731,148,000 100.00% 5,656,643,241 5,656,643,241 294,387,791,241 100.00% 1 205,108,871,605 71.04% 5,656,643,241 5,656,643,241 210,765,514,846 71.59% 2 3 83,622,276,395 28.96% 83,622,276,395 28.41% 4 288,731,148,000 100.00% 5,656,643,241 5,656,643,241 294,387,791,241 100.00% 1 2015 12 31294,387,791,241210,765,514,846 A83,622,276,395 H 2 2015 12 31AH 3 A5,656,643,241 61 2015

2015 12 31 963,786761,073 A202,713 H 992,136789,535 A202,601 H 2015 12 31 1 (717,500,000) 188,461,533,607 64.02% A 2 135,064,583 81,805,031,953 27.79% H 3 7,418,756,636 7,440,607,204 2.53% A 4 1,810,024,500 1,810,024,500 0.61% A 5 1,060,059,360 1,060,059,360 0.36% A 6 841,994,500 841,994,500 0.29% A 7 The Bank of Tokyo-Mitsubishi UFJ Ltd. 520,357,200 0.18% H 8 477,023,612 477,023,612 0.16% A 9 208,018,959 208,018,959 0.07% A 10 169,185,719 171,033,415 0.06% A H H 2015 12 31 H 2015 62

2015 12 31336 A H 188,461,533,607 A 89.42% 64.02% 1,810,024,500 A 0.86% 0.61% 190,271,558,107 A 90.28% 64.63% 7,518,157,041 H 8.99% 2.55% BlackRock, Inc. 5,846,941,761 H 6.99% 1.99% 509,000(S) H 0.00061% 0.00017% JPMorgan Chase & Co. 1,641,783,188 H 1.96% 0.56% 417,388,660(S) H 0.50% 0.14% 388,015,115 H 0.46% 0.13% 13,800 H 0.00002% 0.000005% 3,810,970,114(P) H 4.56% 1.29% 5,840,782,217 H 6.98% 1.98% 417,388,660(S) H 0.50% 0.14% 3,810,970,114(P) H 4.56% 1.29% 1 AH2015 12 31A H 2 BlackRock, Inc.BlackRock Holdco 2 Inc. BlackRock Holdco 2 Inc.BlackRock Financial Management, Inc. BlackRock, Inc. BlackRock Holdco 2 Inc. BlackRock Financial Management, Inc.BlackRock, Inc.BlackRock Financial Management, Inc. 5,846,941,761 H 509,000 H5,846,941,761 H 12,658,000 3 JPMorgan Chase & Co.JPMorgan Chase Bank, N.A. JPMorgan Chase & Co.JPMorgan Chase Bank, N.A.JPMorgan Chase & Co.JPMorgan Chase Bank, N.A.5,840,782,217 H 417,388,660 H5,840,782,217 H 3,810,970,114 H349,510,304 H 417,388,660 H 4 S P 2015 12 31 336 63 2015

2003 12 16 2015 12 31 1 34.68% 2 34.71% 3 40.03% 4 64.02% 5 57.11% 6 55.67% 7 21.96% 8 73.63% 9 71.56% 10 31.34% 11 100.00% 12 78.57% 13 25.03% 14 28.45% 15 40.00% 16 100.00% 17 70.00% 18 14.54% 19 100.00% A H (www.china-inv.cn) 20072007 10 9 2015 12 3110% 2015 64

[2014]563[2014]9382014 10 23 399.4 65 2014 10 24 [2014]562[2014]9902014 11 21 320 [2014]818 2014 12 82015 3 13 280 [2015]377 2015 3 31 2015 12 31 4847 1 4847 1 2015 12 31 1 399,400,000 39.96% 2 180,000,000 180,000,000 18.01% 3 50,000,000 5.00% 4 30,000,000 3.00% 5 22,000,000 2.20% 6 7,000,000 21,000,000 2.10% 005L FH002 7 20,000,000 2.00% 7 12,500,000 20,000,000 2.00% 7 10,000,000 20,000,000 2.00% 5 10 4,000,000 19,000,000 1.90% 65 2015

2015 12 31 Euroclear Clearstream 399,400,000100% 10 [2010]148[2010]7232010 6 2 400A [2010]17 400A2010 6 18 A 14,846,250,000 14,820,428,000 25,822,000 2015 66

14,820,428,000 5,656,643,241 15,240,628,510 5.61% A 2015 3 6 25,822,000 400 0.06%A 15,240,628,5102010 12 1271,545,137,605 5.61%2015 3 13 29 67 2015

1960 2013 5 2016 1960 2014 4 2017 1968 2016 2 2018 1957 2011 7 2017 1972 2011 7 2017 1962 2013 7 2016 1957 2014 9 2017 1954 2014 10 2017 1964 2015 9 2018 1946 2010 10 2016 1950 2011 3 2017 Nout WELLINK 1943 2012 10 2018 1963 2013 7 2016 1951 2013 9 2016 1956 2010 3 2016 1957 2004 8 2016 1958 2004 8 2016 1959 2010 8 2016 1956 2012 8 2015 1971 2012 8 2015 1953 2015 6 2018 1956 2004 8 1963 2014 7 1962 2015 5 1962 2015 6 1960 2014 11 1963 2015 6 2015 10 1 2 2016 1955 2004 8 2015 6 1955 2010 10 2015 5 1949 2011 5 2015 11 1960 2010 8 2015 4 1956 2010 8 2015 3 1969 2014 7 2016 1 1960 2007 3 2015 3 1968 2012 9 2015 6 2015 68

2015 2015 1 1 2015 44.80 16.99 61.79 44.80 16.53 61.33 20.16 7.20 27.36 45.00 45.00 40.00 40.00 Nout WELLINK 50.00 50.00 50.00 50.00 40.00 40.00 44.80 18.69 63.49 68.42 35.11 103.53 63.69 32.78 96.47 5.00 5.00 5.00 5.00 5.00 5.00 9.72 9.72 40.32 18.51 58.83 40.32 13.80 54.12 26.88 9.81 36.69 20.16 7.20 27.36 93.66 41.52 135.18 40.50 17.25 57.75 69 2015

20.16 10.28 30.44 15.04 15.04 10.08 4.03 14.11 6.72 2.81 9.53 40.32 13.80 54.12 130.72 17.12 147.84 33.34 15.94 49.28 1 20072009 2 2015 3 4 5 2015 6 7.10 20151,353.98 2015 1 12015 12 31 2015 2015 70

1 2 3 4 5 6 7 8 9 71 2015

1 2013 5 2013 42010 122013 4 1999 42010 12 1983 71999 4 2013 61983 2 2014 42014 219902008 62014 22000 62008 5 2011 12 2014 3 1982 1999 3 2016 22015 6 20152013 42015 32010 22014 12 2010 72011 102011 112014 12 1991 4 2011 72004 112010 6 2005 42010 62001 82004 11 1999 92001 9 2004 12008 121986 19881990 5 2011 7 20012011 19912001 199519982001 2015 72

6 2013 7 2007 62013 6 2012 12 2004 82007 31997 12004 8 19841987 7 2014 9 2004 112014 8 2004 12004 111994 112004 1 1982 31988 82002 6 8 2014 10 2013 62014 62010 62013 6 2004 92010 61978 91994 51993 1994 5 2004 91978 8 1989 101990 21985 41986 4 9 2015 9 2014 122015 9 2010 42014 12 1996 112010 4 1986 73 2015

10 11 12 13 14 2015 74

10 2010 102003 52010 1 AustralianSuper Pty. Ltd.19972003 1992199720032010 1 20032010 120072008 2009 200120071970 1979198219872010 200320052010 11 2011 340 200220072001 200219992001 2007 200819741999 201320112008VaporStream 2012 2013 Russell Reynolds Associates20112014 20102013 2008201020012010 19721974 75 2015

12 Nout WELLINK 2012 1030 142011 7 1 1999 1997 20022006 2006201119972011 198219771982 19611968 1975 2008 19881998 MNI Connect Mauritshuis Westeinde 1980 2011Orange-Nassau 13 2013 7 19941999 20012007 20072014 20012005 2013 2014 2004 9 2005 112009 12 2011 1 2004 22010 12 1988 1996 14 2013 9 1987 72011 620092010 2012 7 1976 1981 19821985 1988 1989 1991 2015 76

1 2 3 4 5 6 7 77 2015

1 2010 32009 12 2006 92009 122000 112006 82000 62009 12 1998 42001 4 1990 101998 4 1995 2 2004 82005 4 2003 72004 8 2001 102003 72000 102001 10 1996 112000 91985 81996 10 1985 2008 3 2004 82005 42014 1 2001 112004 81984 82001 11 1984 4 2010 8 2008 72010 72007 6 2008 7 2008 22008 71993 62007 6 1984 81993 61984 5 2012 82011 62014 6 2008 72011 51998 102008 7 1983 71998 10 1983 2015 78

6 2012 82010 32015 6 2005 72010 3 2003 32005 7 2000 102005 7 1993 72000 10 1993 2004 12 7 2015 62008 122013 82004 42008 12 2000 32004 4 1996 122000 3 1994 41996 12 1992 31994 3 1986 8 1992 3 1986 79 2015

1 2 3 4 5 6 2015 80

1 2 2004 82002 62004 8 1998 82002 71983 3 4 2014 7 20142013 102014 5 2003 82013 10 2015 101988 5 2015 5 19862005 22015 3 2004 72005 21996 92004 7 2015 32015 8 1986 6 2015 6 20152013 82015 4 2007 82013 8 2003 102007 8 1999 32003 10 2015 72015 10 1983 81 2015

7 8 7 2014 11 19942009 112014 112004 52009 112007 12009 11 1999 122004 5 2002 112004 5 1994 8 2015 62015 10 2006 1995 2015 82

2015 5 21 2015 6 11 2015 9 7 2016 2 1 2015 3 6 2015 3 26 2015 4 2 2015 5 6 2015 6 11 2015 6 11 2015 6 11 2015 6 17 2015 11 2 2015 6 16 2015 6 16 2015 10 29 2016 1 14 2015 10 29 83 2015

2015 84 A 2015 2015

2015 85 2015

2015 86 2015 6 17 2014A 2014 20142014 2014 2015 2015 Nout WELLINK 11 2014 2014 2015 12 4 2015 2015A 2015HA 2015 2014 H 9 H 2015A2015 H2015 2015A 2015H H 2015 6 172015 12 4

2014 2015 2015 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 2015 3 14 26 5 2015 3 113 254 295 216 178 2810 1610 29 12 17 9 67 2014 7 2015 9 2015 87 2015

2015 1/2 15/18 8/8 2/2 15/18 8/8 2/2 18/18 8/8 9/9 2/2 18/18 8/8 9/9 2/2 18/18 8/8 5/5 2/2 18/18 8/8 5/5 2/2 18/18 8/8 5/5 1/1 5/5 4/4 2/2 2/2 18/18 5/5 5/5 9/9 3/3 2/2 18/18 8/8 5/5 5/5 2/3 Nout WELLINK 2/2 18/18 8/8 5/5 5/5 2/2 18/18 5/5 9/9 3/3 2/2 18/18 5/5 9/9 3/3 0/0 4/8 0/1 0/0 6/6 2/2 2/2 1 2 2015 6 17 20142015 6 1710 1610 29 3 2015 5 2110 1610 29 4 2015 3 254 295 216 9 3 24 2015 3 25 5 2015 12 15 2015 88

2015 89 2015 A.6.5 20259 2015 5 3.13 2015 100% 99% 2015 2015 [2003]56 Nout WELLINK 2015 12 31 10,770.70 10 Nout WELLINK

2015 90 20156 2 2014 7 Nout WELLINK 20155 2016 2015 2014 2014 20152015 2015 2015 2016 20152015 2016 2015

2015 91 2015 2016 2016 5 Nout WELLINK Nout WELLINK 20155 (EPS) 2015 3 25 3 Nout WELLINK Nout WELLINK 2015 (EPS) 5 20157 2 2014 2015

2015 92 Nout WELLINK 2014 5 20153 2014 2014 2014 73 31 2015 4 1 4

2015 93 2015 26 162 2015 3 10 2014 2015 2015 2015 12 31 2.14 1,575 2,347.71 2015 2015 2016 2016

2015 94 2015 20142015 200 A 2015 3 A A2015 6 50 e 2015 850 e 136 2015 2015 2015 ARC(Annual Report Competition) (League of American Communications Professionals)

2015 12 31 30% 2015 2015 0.175 2016 6 7 2015 2016 6 7 A 2016 6 24H 2016 7 20 2015 6 172014 0.192014 AH2015 7 559.34 2015 6 302015 2015 8 28 2015 10 23 6.75%2015 11 23 6.00% 2016 1 19 2016 3 14 5.50% 2014 0.190 55,934 169,595 33% 2013 0.196 54,755 156,911 35% 2012 0.175 48,851 139,656 35% 2015 10 23 439 6.75% 2015 11 23 1,920 6.00% 2016 3 14 1,540 5.50% 95 2015

2009 2013 10% 2014 2014-2016 2015 2014 H 2016 6 20 6 23 H H 2016 6 17 4 30 183 17 1712-1716 H 2016 6 16 5,885.91 38 20 2015 96

2015 97 2015 18 2015 12 31 XV 352 33

2015 98 2015 12 31 2,969 28 2015 12 31 A [2012]85 [2015]101 11 1 1 1 50% 1 20% 12

2015 99 10% H H 10% H [2008]897 H2008 10% H 10% 10% Nout WELLINK 2016 3 30

2015 3 254 298 2810 29 4 2014 2014 2014 2015 2014 17 2015 4/4 4/4 3/4 4/4 4/4 4/4 2/2 4/4 1 2015 4 29 2 2015 2015 1 2014 42014 2014 2015 100

2015 101 2015 BGL 4

2015 102 54 2015 12 18 6802015 7 1412 18 2005 11 42

(1) (2) 2015 7 8 103 2015

1 22 108 262 2015 12 312015 12 31 2015 104

2015 12 31 2015 2016 3 30 105 2015

............................................................................. 108......................................................................... 109......................................................................... 110..................................................................... 112......................................................................... 113....................................................................... 115....................................................................... 116.......................................... 141.............................................................................. 144 1..................................................................... 144 2............................................................ 145 3..................................................................... 145 4................................................................... 146 5....................................................................... 147 6....................................................................... 147 7...................................................... 148 8................................................................... 151 9......................................................................... 152 10...................................................... 153 11................................................................... 154 12................................................................. 155 13................................................................... 155 14....................................................................... 156 15..................................... 157 16.......................................................... 159 17................................................................. 161 18....................................................................... 164 19.......................................................... 167 20....................................................................... 168 21....................................................................... 171 22....................................................................... 172 2015 106

23................................................................... 175 24....................................................................... 176 25................................................................. 177 26...................................................... 177 27....................................................................... 177 28....................................................................... 178 29....................................................................... 179 30................................................................... 182 31....................................................................... 182 32................................................................... 182 33................................................................. 184 34..................................................................... 184 35.......................................................... 187 36....................................................................... 188 37............................................. 191 38....................................... 193 39................................................................... 194 40................................................................. 194 41............................................................. 198 42....................................................................... 198 43....................................................................... 205 44................................................................. 210 45..................................... 211 46........................................................ 212 47.................................................. 214 48....................................................................... 216 1........................................................................... 217 2............................................................... 217 3....................................................................... 217 4....................................................................... 241 5..................................................................... 249 6....................................................................... 255 7....................................................................... 260 8....................................................................... 262 107 2015

2015 2014 1 615,056 602,680 1 (286,406) (281,578) 328,650 321,102 2 100,905 98,538 2 (8,495) (7,298) 92,410 91,240 3 9,460 11,099 5,765 1,795 4 37,627 31,092 473,912 456,328 5 (185,401) (177,788) 8 (59,274) (48,381) 229,237 230,159 19 2,334 1,319 231,571 231,478 9 (52,154) (54,280) 179,417 177,198 170,845 169,595 8,572 7,603 179,417 177,198 10 0.56 0.61 0.56 0.58 38.3 2015 108

2015 2014 179,417 177,198 11 (161) (233) 14 5 (147) (228) 6,573 8,430 (361) 256 6,896 (2,759) 336 471 13,444 6,398 13,297 6,170 192,714 183,368 182,171 175,165 10,543 8,203 192,714 183,368 109 2015

2015 12 31 2014 12 31 12 654,378 813,054 13 2,196,063 2,306,088 14 426,848 402,280 26 91,191 76,517 176,753 194,531 15 119,062 104,528 16 82,236 47,967 17 8,935,195 8,294,744 18 3,476,033 2,605,847 1,078,533 750,685 1,790,790 1,424,463 606,710 430,699 19 10,843 14,379 20 182,031 172,197 21 23,281 18,653 34 22,246 25,043 35 237,937 22 181,500 175,554 16,815,597 15,251,382 2015 110

2015 12 31 2014 12 31 24 1,764,320 1,780,247 25 415,709 348,271 26 91,331 76,607 27 447,944 225,330 16 69,160 40,734 28 11,729,171 10,885,223 11,389,260 10,567,736 339,911 317,487 29 282,929 278,045 30 30,281 30,447 31 37,982 41,636 32 4,255 4,566 34 4,291 4,287 35 196,850 36 383,769 352,561 15,457,992 14,067,954 37.1 294,388 288,731 37.4 99,714 71,745 37.2 140,098 130,797 37.3 (86) (25) 11 (2,345) (13,671) 38.1 111,511 96,105 38.2 179,485 159,341 38 482,181 407,836 1,304,946 1,140,859 39 52,659 42,569 1,357,605 1,183,428 16,815,597 15,251,382 2016 3 30 111 2015

2015 1 1 288,731 71,745 130,797 (13,671) 96,105 159,341 407,836 (25) 42,569 1,183,428 11 11,326 170,845 10,543 192,714 37.1 5,657 10,973 16,630 37.4 27,969 27,969 38.1 15,686 (15,686) 38.2 20,144 (20,144) 38.3 (60,946) (3,497) (64,443) 37.3 (61) (61) 3,077 3,077 (1,545) (1,545) (127) (280) 276 (33) (164) 2015 12 31 294,388 99,714 140,098 (2,345) 111,511 179,485 482,181 (86) 52,659 1,357,605 2014 1 1 279,365 115,369 (19,241) 80,225 144,450 323,776 (28) 37,561 961,477 11 5,570 169,595 8,203 183,368 37.1 9,366 17,974 27,340 37.4 71,745 71,745 38.1 15,888 (15,888) 38.2 14,897 (14,897) 38.3 (54,755) (3,234) (57,989) 37.3 3 3 39 39 (2,546) (2,546) (8) (6) 5 (9) 2014 12 31 288,731 71,745 130,797 (13,671) 96,105 159,341 407,836 (25) 42,569 1,183,428 2015 112

2015 2014 231,571 231,478 59,274 48,381 12,850 12,775 2,758 2,788 (788) (199) (2,026) (684) (2,334) (1,319) (105,279) (83,847) (483) (458) (5,765) (1,795) 10,909 10,125 (1,329) (879) 126,827 (121,015) (31,746) (77,077) 17,484 (1,814) (27,772) (22,668) (833,615) (901,980) (122,913) (9,102) (12,809) 228,623 67,444 147,332 225,136 (113,935) 1,028,905 787,437 (166) 877 91,644 51,070 727,777 184,114 (55,683) (57,196) 672,094 126,918 113 2015

2015 2014 12,580 9,624 7,416 1,078 663 851 94,085 78,472 1,276,488 910,115 (3,390) (260) (36,942) (35,108) (2,108,179) (1,165,371) (757,279) (200,599) 109,991 173,256 27,969 71,745 3,077 39 (93,643) (94,603) (11,445) (8,896) (60,946) (54,755) (3,497) (3,234) (221) 3 (28,715) 83,555 17,827 (12,289) (96,073) (2,415) 1,148,151 1,150,566 41 1,052,078 1,148,151 2015 114

1912 2 51949 1949 1994 2004 8 26 2006 B0003H111000001 100000000001349 1 2015 12 31 64.02% 2014 12 3165.52% 2016 3 30 115 2015

1 1.1 2015 2015 1 1 19 2010 2012 2011 2013 2013 12 2015 19 20152010 2012 2011 2013 2 2015 116

1 1.1 2015 3 9 39 3 8 (1) (2) 24 13 9 39 40 3 622 117 2015

1 1.2 2015 9 2018 1 1 27 2016 1 1 10 2016 1 1 28 15 2018 1 1 10 2016 1 1 12 28 1 2016 1 1 11 2016 1 1 16 2016 1 1 38 16 2019 1 1 7 2017 1 1 2012 2014 2014 9 2016 1 1 2014 79 39 9 27 10 28 2015 118

1 1.2 2015 2014 5 15 10 12 28 1010 28 1 11 3 16 38 119 2015

1 1.2 2015 16 17 7 2012 2014 2014 9 2016 1 1 2015 2 2.1 2015 120

2 2.1 2.2 20% 50% 121 2015

2 2.3 3 3.1 3.2 2015 122

3 3.2 4 4.1 (1) 123 2015

4 4.1 (1) (2) (3) 2015 124

4 4.1 (4) (5) 4.2 4.3 125 2015

4 4.4 4.5 2015 126

4 4.6 50%50% 620%20%1 30% 127 2015

4 4.6 (1) 2015 128

4 4.6 (2) 4.7 129 2015

4 4.7 (1) (2) (3) 2015 130

4 4.8 4.9 4.10 131 2015

5 6 7 2015 132

7 7.1 15 50 3% 1.9% 6.5% 3 15 3% 6.4% 32.4% 4 6 3% 16.1% 24.3% 7.2 25 0% 15% 7.3 8 8.1 8.2 133 2015

8 8.3 9 10 11 2015 134

12 12.1 2004 1 1 12.2 2003 12 31 135 2015

12 12.3 12.4 12.5 13 14 14.1 2015 136

14 14.2 (1) (2) 14.3 15 137 2015

16 17 18 19 2015 138

20 21 22 22.1 139 2015

22 22.2 23 24 2015 140

1 141 2015

2 3 39 4 39 5 6 12.2 32 2015 142

7 8 9 143 2015

25% 5% 1% 7% 3% 2% 16.5% 1 2015 2014 435,062 428,572 (1) 108,651 86,210 29,543 32,779 41,800 55,119 615,056 602,680 (221,288) (215,019) (53,050) (55,428) (12,068) (11,131) (286,406) (281,578) (2) 328,650 321,102 1,387 947 (1) (2) 6,115.192,733.06 2014 6,001.902,726.84 2015 144

2 2015 2014 24,481 19,973 24,215 21,567 16,541 16,112 11,888 14,815 7,388 7,610 5,757 8,835 3,677 3,426 6,958 6,200 100,905 98,538 (8,495) (7,298) 92,410 91,240 3 2015 2014 10,057 9,853 (1,884) 631 841 119 446 496 (1) 9,460 11,099 (1) 2015 39.85 2014 43.86 145 2015

4 2015 2014 (1) 16,166 12,256 6,130 5,852 6,088 5,757 2,026 684 857 521 765 696 21 620 546 4,975 4,780 37,627 31,092 (1) 2015 2014 19,204 13,836 (8,215) (7,199) 10,989 6,637 5,884 6,351 (707) (732) 5,177 5,619 16,166 12,256 2015 146

5 2015 2014 6 80,324 77,889 (1) 40,671 39,284 26,734 26,224 13,218 13,214 10,531 7,265 3,592 3,635 5,723 5,455 4,608 4,822 185,401 177,788 (1) 20152.14 2014 1.99 0.47 2014 0.46 2015 71.04 117.70 2014 65.96114.53 6 2015 2014 54,462 53,857 2,919 2,443 202 288 3,280 2,984 6,587 6,272 2,060 1,862 413 447 163 157 223 201 5,428 4,978 1,911 1,925 7 20 2,669 2,455 80,324 77,889 147 2015

7 2015 (4) (2) 448 112 58 618 (4) (2) 448 107 58 613 (4)(5) (2) 202 75 27 304 (1) (1) (1) (1) (1) (1)(6) (1)(5) 450 450 400 400 Nout WELLINK 500 500 500 500 400 400 (4) 448 129 58 635 (4) 684 113 238 1,035 (4) 637 100 228 965 50 (3) 50 50 (3) 50 50 (3) 50 (6) 97 97 (5) 150 150 2,647 2,867 636 667 6,817 2015 148

7 2014 (4) (4) (2) 525 74 264 613 615 2,091 (4) (2) 39 16 20 46 46 167 (4) (2) 468 99 233 546 548 1,894 (4) (2) 454 124 237 531 532 1,878 (4) (2) 151 28 76 177 177 609 (1) (1) (1) (1) (1) (1) (1) 450 450 400 400 Nout WELLINK 500 500 500 500 400 400 (4) 459 120 239 536 539 1,893 (4) 409 105 227 473 475 1,689 (4) 383 101 216 442 444 1,586 50 (3) 50 50 (3) 50 50 (3) 50 180 180 259 259 2,839 2,888 667 1,512 3,364 3,376 14,646 149 2015

7 (1) 2015 2014 (2) 2015 2014 (3) (4) 2015 2015 2014 2015 8 28 3 (5) 2015 6 11 2015 5 21 2015 11 2 (6) 2015 9 72015 6 17 2015 2014 2015 2014 16 14 83 70 2 5 101 89 2015 150

7 2015 2014 13,000,001 14,000,000 1 2 14,000,001 15,000,000 1 15,000,001 16,000,000 1 16,000,001 20,000,000 2 1 30,000,001 40,000,000 1 1 2015 2014 8 2015 2014 30,064 23,321 25,808 23,285 55,872 46,606 (66) (183) 65 760 (1) 577 (35) (29) 1,690 1,654 548 1,748 1,227 (1) 59,274 48,381 (1) 17 23 151 2015

9 2015 2014 44,376 48,126 4,210 3,576 3,218 4,285 273 2,872 52,077 58,859 34 77 (4,579) 52,154 54,280 25% 7 2015 2014 231,571 231,478 57,893 57,870 (4,010) (3,561) 3,696 2,619 (1) (10,865) (7,973) (2) 6,569 3,704 (1,129) 1,621 52,154 54,280 (1) (2) 2015 152

10 2015 2014 170,845 169,595 (5,012) 165,833 169,595 293,722 280,009 0.56 0.61 2015 2014 288,731 279,365 5,018 655 (27) (11) 293,722 280,009 2015 2014 165,833 169,595 47 1,120 165,880 170,715 293,722 280,009 640 13,861 294,362 293,870 0.56 0.58 153 2015

11 2015 2014 (161) (234) 1 (161) (233) 14 5 (147) (228) 14,096 12,334 (3,674) (3,532) (4,972) (426) 1,123 54 6,573 8,430 1,498 276 5 (20) (1,864) (361) 256 6,765 (2,583) 131 (176) 6,896 (2,759) 336 471 13,444 6,398 13,297 6,170 2015 154

11 2014 1 1 1,652 (21,542) 649 (19,241) 8,050 (2,851) 371 5,570 2015 1 1 9,702 (24,393) 1,020 (13,671) 7,278 4,345 (297) 11,326 2015 12 31 16,980 (20,048) 723 (2,345) 12 2015 12 31 2014 12 31 73,371 85,123 538,501 697,158 1,377 505 41,063 29,863 66 405 654,378 813,054 13 2015 12 31 2014 12 31 (1) 1,580,456 1,727,805 (2) 132,833 158,224 (3) 482,774 420,059 2,196,063 2,306,088 (1) 2015 12 31 17.0% 2014 12 3120.0%5.0% 2014 12 315.0% (2) (3) 155 2015

14 2015 12 31 2014 12 31 118,664 130,015 214,495 182,046 93,881 90,414 12 (1) 427,040 402,487 (192) (207) 426,848 402,280 158 173 0.04% 0.04% (1) 2015 12 31 2014 12 31 33,500 30,932 41,452 50,935 151 1,300 75,103 83,167 1,527 20,002 76,630 103,169 2015 156

15 2015 12 31 2014 12 31 5,151 2,104 6,301 9,036 19,122 12,130 4,694 5,946 12,646 13,260 506 365 2,138 2,868 3,446 3,636 54,004 49,345 3,547 1,457 7,471 14,168 65,022 64,970 157 2015

15 2015 12 31 2014 12 31 390 356 102 1,444 2,291 2,295 4,216 7,345 2,305 61 25,016 17,711 11,540 3,728 45,860 32,940 2,095 754 (1) 4,218 4,144 1,867 1,720 54,040 39,558 (2)(3) 119,062 104,528 31,921 24,120 (4) 53,690 50,365 33,451 30,043 119,062 104,528 (1) 2015 2014 (2) 2015 12 31 2015 12 31 2014 12 31 5,541 2,459 0.00% 4.26% 1.95% 4.54% (3) 2015 12 31172.00 2014 12 31 66.15 (4) 2015 158

16 16.1 2015 12 31 2014 12 31 (1) 4,516,512 67,447 (55,366) 2,784,008 32,106 (29,101) 225,919 1,727 (1,710) 215,372 4,526 (849) 4,742,431 69,174 (57,076) 2,999,380 36,632 (29,950) 1,051,031 5,235 (5,802) 666,049 4,521 (4,730) 31 2,512 4 (1) 3,503 3 (3) 1,053,543 5,239 (5,803) 669,583 4,524 (4,733) 9,855 441 (279) 14,573 627 (680) 189,905 7,382 (6,002) 176,856 6,184 (5,371) 5,995,734 82,236 (69,160) 3,860,392 47,967 (40,734) (1) 159 2015

16 16.2 2015 12 31 2014 12 31 7,225 (993) 5,968 (466) 73,721 1,461 (1,014) 60,534 1,800 (890) (1) 80,946 1,461 (2,007) 66,502 1,800 (1,356) 1,017 42 (80) 1,467 8 (30) (2) 1,017 42 (80) 1,467 8 (30) 81,963 1,503 (2,087) 67,969 1,808 (1,386) (1) 2015 2014 (89) (1,701) 317 1,985 228 284 (2) 2015 0.26 2014 0.642015 2014 2015 2014 2015 160

16 16.2 (3) 2015 10.23 20140.27 2015 2014 17 17.1 2015 12 31 2014 12 31 6,105,959 5,820,128 263,953 225,468 6,369,912 6,045,596 2,045,787 1,694,275 268,923 268,026 451,238 475,378 2,765,948 2,437,679 9,135,860 8,483,275 (60,791) (49,239) (139,874) (139,292) (200,665) (188,531) 8,935,195 8,294,744 17.2 3.5 161 2015

17 17.3 (1) (2) 2015 12 31 9,005,623 39,563 90,674 130,237 9,135,860 1.43% (117,530) (22,344) (60,791) (83,135) (200,665) 8,888,093 17,219 29,883 47,102 8,935,195 2014 12 31 8,383,486 29,113 70,676 99,789 8,483,275 1.18% (122,887) (16,405) (49,239) (65,644) (188,531) 8,260,599 12,708 21,437 34,145 8,294,744 (1) (2) 2015 162

17 17.4 2015 2014 49,239 139,292 188,531 39,202 128,847 168,049 36,419 67,358 103,777 31,674 52,380 84,054 (6,355) (41,550) (47,905) (8,353) (29,095) (37,448) (19,551) (25,646) (45,197) (13,493) (12,238) (25,731) 1,186 136 1,322 660 94 754 (529) (800) (1,329) (390) (489) (879) 382 1,084 1,466 (61) (207) (268) 60,791 139,874 200,665 49,239 139,292 188,531 17.5 2015 2014 152,682 35,849 188,531 136,978 31,071 168,049 89,871 13,906 103,777 74,257 9,797 84,054 (47,704) (201) (47,905) (37,290) (158) (37,448) (36,210) (8,987) (45,197) (21,120) (4,611) (25,731) 1,279 43 1,322 685 69 754 (961) (368) (1,329) (587) (292) (879) 1,423 43 1,466 (241) (27) (268) 160,380 40,285 200,665 152,682 35,849 188,531 163 2015

18 2015 12 31 2014 12 31 198,333 81,134 22,245 12,470 153,831 126,212 153,622 93,622 129,027 152,974 189,310 85,522 18,020 17,065 106,867 106,078 58,587 37,061 1,029,842 712,138 30,209 26,548 18,482 11,999 (1) 1,078,533 750,685 1,117,213 758,291 37,548 28,009 276,054 278,686 70,272 68,254 128,292 147,379 84,913 94,310 20,092 21,904 23,361 11,529 33,239 16,319 1,790,984 1,424,681 (194) (218) (2) 1,790,790 1,424,463 2015 164

18 2015 12 31 2014 12 31 (3) 160,000 160,000 (4) 42,500 42,500 52,571 36,250 (5) 63,034 31,561 324 11,957 6,323 2 2 8 17 330,396 276,653 (6) 278,068 154,110 (1,754) (64) 606,710 430,699 (7)(8) 3,476,033 2,605,847 47,203 34,704 639,331 430,376 343,308 247,058 5,775 4,573 162 362 42,754 33,612 26,561 16,368 1,552,348 1,229,194 211,881 178,901 606,710 430,699 3,476,033 2,605,847 79,539 55,645 2,191,841 1,659,932 1,204,653 890,270 3,476,033 2,605,847 165 2015

18 2015 12 31 2014 12 31 26,561 26,791 16,368 16,612 1,552,348 1,593,092 1,229,194 1,233,453 (1) 2015 12 3114.10 48.642014 12 31 19.2452.03 (2) 201575.13 2014 393.30 (3) 199920002000 7 11,600 2.25% 2010 2020 6 30 [2004]87 (4) 1998 8 184252028 8 18 7.20%2004 12 1 2.25% (5) 2015 12 31 25.07 2014 12 31 35.71 (6) (7) 2015 12 31 2015 12 31 2014 12 31 955,457 697,973 0.00% 5.41% 1.80% 5.31% (8) 2015 12 311,182.51 2014 12 31 869.44 2015 166

19 2015 2014 14,379 13,368 3,390 260 (9,762) (394) 2,334 1,319 (180) (393) 682 219 10,843 14,379 42.4 2015 12 31 2014 12 31 3,759 2,981 1,306 1,120 1,060 753 761 614 472 403 360 259 323 285 317 316 249 238 1,570 8,076 10,843 14,379 2015 12 31 167 2015

20 2015 94,323 62,216 26,061 68,398 250,998 446 5,736 13,607 10,848 30,637 21 557 (3) 554 8,194 816 (10,875) 1,865 (1,943) (2,775) (125) (14,031) (18,874) 870 295 435 4,223 5,823 102,447 66,288 29,100 71,303 269,138 (26,189) (44,373) (7,043) (77,605) (3,015) (7,456) (2,390) (12,861) 713 2,567 2,313 5,593 21 27 27 (194) (206) (435) (835) (28,658) (49,468) (7,555) (85,681) (749) (245) (202) (1,196) (24) (285) (309) 5 24 62 91 (12) (12) (768) (221) (437) (1,426) 67,385 17,843 25,816 61,153 172,197 73,021 16,820 28,879 63,311 182,031 2015 168

20 2014 86,599 58,785 23,040 62,964 231,388 1,848 6,809 11,096 13,153 32,906 21 1,287 (2) 1,285 5,644 451 (7,998) 1,903 (764) (3,816) (76) (9,851) (14,507) (291) (13) 1 229 (74) 94,323 62,216 26,061 68,398 250,998 (24,067) (40,486) (6,660) (71,213) (2,834) (7,592) (2,349) (12,775) 654 3,701 1,990 6,345 21 21 21 37 4 (24) 17 (26,189) (44,373) (7,043) (77,605) (757) (245) (205) (1,207) (114) (114) 8 118 126 (1) (1) (749) (245) (202) (1,196) 61,775 18,299 22,795 56,099 158,968 67,385 17,843 25,816 61,153 172,197 169 2015

20 2015 12 31 6.55 2014 12 31 6.40 2015 12 31629.74 2014 12 31 607.21 2015 12 31416.22 2014 12 31 466.02 30 2015 12 31 2015 12 31 2014 12 31 50 2,916 3,840 10 50 8,505 7,978 10 14 3 11,435 11,821 50 1,934 2,004 10 50 56,269 51,223 10 3,383 2,337 61,586 55,564 73,021 67,385 2015 170

21 2015 2014 18,653 20,271 4,263 533 20 (581) (1,306) (334) (1,461) 4 620 546 660 70 23,281 18,653 2015 12 31 93.34119.65 2014 12 31 85.93 80.00 2015 12 31 2015 12 31 2014 12 31 50 3,566 3,343 10 50 6,504 5,911 10 10,070 9,254 50 4,790 671 10 50 7,523 7,672 10 898 1,056 13,211 9,399 23,281 18,653 171 2015

22 2015 12 31 2014 12 31 (1) 77,354 76,814 (2) 76,706 72,220 (3) 8,104 8,563 (4) 5,750 4,654 2,949 3,506 (5) 2,449 1,953 (6) 2,070 2,289 6,118 5,555 181,500 175,554 (1) 2015 12 31 2014 12 31 46,202 35,452 24,309 27,943 6,843 13,419 77,354 76,814 2015 2014 76,814 62,820 613,255 601,139 (612,715) (587,145) 77,354 76,814 2015 172

22 (2) 2015 12 31 2014 12 31 80,560 74,641 (3,854) (2,421) 76,706 72,220 2015 12 31 2014 12 31 1 73,523 (943) 68,964 (336) 1 3 2,436 (1,077) 1,094 (451) 3 4,601 (1,834) 4,583 (1,634) 80,560 (3,854) 74,641 (2,421) (3) 2015 12 31 2014 12 31 50 140 230 10 50 6,992 7,627 10 972 706 8,104 8,563 173 2015

22 (4) 2015 2014 9,479 7,872 2,128 1,670 (15) (64) 37 1 11,629 9,479 (4,825) (3,893) (1,032) (966) 8 35 (30) (1) (5,879) (4,825) 4,654 3,979 5,750 4,654 (5) 2015 2014 1,953 1,982 386 (36) 110 7 2,449 1,953 2006 2.41 15.64 2015 174

22 (6) 2015 12 31 2014 12 31 1,352 1,306 533 159 832 1,834 2,717 3,299 (647) (1,010) 2,070 2,289 20155.80 2014 5.20 2015 12 31 23 2015 207 3 (18) 192 (1) 188,531 103,777 (47,905) (45,204) 1,466 200,665 18 7,127 125 (126) (1,299) 447 6,274 218 (35) 11 194 64 2,161 (471) 1,754 1,196 285 (67) 12 1,426 1,010 (200) (174) 11 647 15 15 2,421 2,414 (988) (43) 50 3,854 1,206 253 (1) (55) 46 1,449 201,995 109,018 (49,744) (46,842) 2,043 216,470 175 2015

23 2014 195 86 (55) (19) 207 (1) 168,049 84,054 (37,448) (25,856) (268) 188,531 18 7,013 761 (184) (496) 33 7,127 246 (29) 1 218 65 (1) 64 1,207 114 (126) 1 1,196 1,129 81 (94) (107) 1 1,010 22 (7) 15 2,110 756 (539) 93 1 2,421 328 882 (4) 1,206 180,364 86,734 (38,353) (26,518) (232) 201,995 (1) 24 2015 12 31 2014 12 31 535,209 515,188 1,022,792 918,510 183,973 261,237 22,346 85,312 1,764,320 1,780,247 2015 176

25 2015 12 31 2014 12 31 160,533 142,443 255,176 205,828 415,709 348,271 26 27 2015 12 31 2014 12 31 271,387 83,696 107,482 41,561 53,721 78,545 15,354 21,528 (1) 447,944 225,330 (1) 2015 2014 12 31 12 31 (i) 183,498 37,061 (i) 40.2 177 2015

28 2015 12 31 2014 12 31 3,130,624 2,663,173 2,092,841 1,847,870 5,223,465 4,511,043 3,037,783 3,013,812 2,841,372 2,709,995 5,879,155 5,723,807 230,793 278,576 (1) 55,847 54,310 11,389,260 10,567,736 274,799 234,187 65,112 83,300 (2) 339,911 317,487 (3) 11,729,171 10,885,223 (1) 2015 12 31 3138 0.15% 7.92% 2014 12 310.15% 7.92% (2) 2015 2014 (3) 2015 12 313,383.85 2014 12 31 4,507.46 2015 178

29 2015 12 31 2014 12 31 2005 2005 2020 (1) 2 18 3 4 5.18% 9,000 2009 2009 2024 (2) 7 6 7 8 4.00% 24,000 24,000 2010 (3) 2010 3 9 2025 3 11 4.68% 24,930 24,930 2010 2010 2 11 2020 2 11 5.55% 15,921 15,192 2011 (4) 2011 5 17 2026 5 19 5.30% 32,000 32,000 2012 2012 2022 (5) 11 27 11 29 4.70% 5,000 5,000 2012 2012 2027 (5) 11 27 11 29 4.99% 18,000 18,000 (8) 119,851 128,122 179 2015

29 2014 (6) 2014 8 8 2015 12 31 2014 12 31 2024 8 11 5.80% 29,971 29,968 2014 (7) 2014 11 13 2024 11 13 5.00% 19,365 18,237 (8) 49,336 48,205 2010 (9) 2010 6 2 2016 6 2 14,917 (10) 67,670 50,657 (11) 20,104 14,887 (12) 12,673 19,261 100,447 84,805 (13) 13,295 1,996 (14) 282,929 278,045 (1) 2005 2 18 5.18% 2015 3 4 (2) 2009 7 6 4.00% 2019 7 8 3.00% (3) 2010 3 9 4.68% 2020 3 11 3.00% (4) 2011 5 175.30% 5.30% 2015 180

29 (5) 2012 11 27 4.70% 4.70% 4.99% 4.99% (6) 2014 8 8300 10 5.80% (7) 2014 11 13 30 10 5.00% (8) (9) 2010 6 2400A A 2015 3 6 2015 3 13 2015 2014 14,917 38,597 32 915 (i) (14,923) (24,595) (26) 14,917 (i) 2015 14,820,428,000 2014 24,540,517,000 5,656,643,24120149,366,595,563A 37.1 (10) 20112015 20162025 (11) 20122015 20162030 (12) 20132015 20162023 (13) 2014 20152015 13100 2015 12 31 132.95 2016 (14) 2015 2014 181 2015

30 20 2015 12 311111 0.36% 2.45% 2014 12 310.23% 2.74% 2015 2014 31 2015 12 31 2014 12 31 31,563 34,858 5,996 6,176 395 430 292 306 (264) (134) 37,982 41,636 32 2015 12 31 2003 12 31 26.35 2014 12 31 25.75 16.20 2014 12 31 19.91 20152014 12 31 2015 2014 4,566 4,815 150 201 213 317 (674) (767) 4,255 4,566 2015 182

32 2015 12 31 2014 12 31 2.83% 3.64% 2.60% 3.41% 6.0% 4.0% 6.0% 4.0% 8.0% 4.0% 8.0% 4.0% 8.0% 8.0% 60 60 50/55 50/55 20152014 12 31 183 2015

33 2005 11 25% H 34 34.1 2015 12 31 2014 12 31 81,700 22,246 93,289 25,043 (22,035) (4,291) (23,574) (4,287) 59,665 17,955 69,715 20,756 2015 184

34 34.2 2015 12 31 2014 12 31 121,017 30,437 116,577 29,242 19,125 4,781 20,305 5,076 27,946 6,922 18,981 4,745 1,629 290 202 53 12,493 2,329 4,252 1,007 182,210 44,759 160,317 40,123 (37,615) (9,404) (22,709) (5,677) (20,402) (5,045) (9,879) (2,262) (14,917) (2,575) (11,880) (2,041) (10,447) (2,048) (10,824) (2,109) (39,164) (7,732) (35,310) (7,278) (122,545) (26,804) (90,602) (19,367) 59,665 17,955 69,715 20,756 2015 12 31 703.36 2014 12 31 532.96 22.2 185 2015

34 34.3 2015 2014 20,756 19,543 9 (77) 4,579 (2,546) (3,497) (178) 131 17,955 20,756 34.4 2015 2014 1,195 6,281 (1,550) (255) (295) (215) 573 (1,232) (77) 4,579 2015 186

35 2015 2015 12 31 2015 12 31 13,679 13,433 18,214 138,292 44,267 10,052 237,937 3,118 2,522 184,957 6,253 196,850 228 187 2015

36 2015 12 31 2014 12 31 (1) 174,256 163,228 72,867 58,218 8,242 8,275 37,193 35,029 (2) 26,711 26,158 7,099 8,104 7,012 7,224 (3) 3,362 2,616 (4) 1,617 5,776 (5) 45,410 37,933 383,769 352,561 (1) 2015 12 31 2014 12 31 155,652 141,708 11,099 15,441 7,505 6,079 174,256 163,228 2015 2014 163,228 132,052 286,406 281,578 (275,378) (250,402) 174,256 163,228 2015 188

36 (2) 2015 22,147 54,462 (54,693) 21,916 2,919 (2,919) 697 3,280 (3,089) 888 134 6,587 (6,563) 158 24 2,060 (2,062) 22 7 413 (413) 7 1 163 (163) 1 2 223 (223) 2 30 5,428 (5,408) 50 2,865 1,911 (1,407) 3,369 12 7 (6) 13 239 2,669 (2,623) 285 (i) 26,158 80,122 (79,569) 26,711 2014 21,666 53,857 (53,376) 22,147 2,443 (2,443) 614 2,984 (2,901) 697 114 6,272 (6,252) 134 1 1,862 (1,839) 24 4 447 (444) 7 1 157 (157) 1 2 201 (201) 2 33 4,978 (4,981) 30 2,315 1,925 (1,375) 2,865 12 20 (20) 12 167 2,455 (2,383) 239 (i) 24,929 77,601 (76,372) 26,158 (i) 20152014 12 31 189 2015

36 (3) 2015 12 31 2014 12 31 40.1 860 606 2,502 2,010 3,362 2,616 2015 2014 2,616 2,139 807 624 (61) (147) 3,362 2,616 (4) 2015 2014 (5) 2015 12 31 2014 12 31 1 1 75 68 1 2 2 75 69 2 3 3 226 69 3 178 375 554 581 (53) (54) 501 527 2015 190

37 37.1 2015 A 1 H 1 2015 1 1 205,108,871,605 83,622,276,395 288,731,148,000 A 29 5,656,643,241 5,656,643,241 2015 12 31 210,765,514,846 83,622,276,395 294,387,791,241 AH 37.2 2015 12 31 2014 12 31 139,921 128,948 177 1,849 140,098 130,797 37.3 2015 12 312,969 2014 12 31 722 191 2015

37 37.4 2015 2015 1 1 2015 12 31 2014 (1) 3.994 39,782 3.994 39,782 2014 (2) 3.200 31,963 3.200 31,963 2015 (3) 2.800 27,969 2.800 27,969 7.194 71,745 2.800 27,969 9.994 99,714 (1) 2014 10 23 399.40 100 399,400,000 6.75%18.07% 2019 10 23 (2) 2014 11 21 320 100 320,000,000 6.0% 2019 11 21 (3) 2015 3 13 280 100 280,000,000 5.5% 2020 3 13 2015 192

38 38.1 10% 50% 25% 2016 3 30 201510% 152.20 2014 156.28 38.2 [2012]20 1.5% 5 2016 3 30 2015 190.05 2014 141.77 20152014 12 31 66.5161.90 38.3 2015 6 17 2014 2014559.34 2015 0.1752014 0.19 2015 12 31 515.18 20152016 6 7 193 2015

38 38.3 2015 8 28 50.12 2016 1 19 2016 3 14 5.5% 15.40 39 2015 12 31 2014 12 31 45,539 39,077 4,658 2,303 2,462 1,189 52,659 42,569 40 40.1 2015 12 31 2015 12 31 8.60 2014 12 31 6.06 36 2015 194

40 40.2 2015 12 31 2014 12 31 325,025 126,995 2,052 3,227 327,077 130,222 40.3 2015 12 31 240.94 2014 12 31 66.50 2015 12 31 2014 12 310.11 40.4 2015 12 31 2014 12 31 64,492 57,149 2,652 37,895 721 712 23 28 148 1,916 232 68,036 97,932 195 2015

40 40.5 (1) 2015 12 31 2014 12 31 1 6,313 5,852 1 2 4,864 4,706 2 3 3,675 3,591 3 7,498 7,947 22,350 22,096 (2) 2015 12 31 70.01 2014 12 31 62.13 301.15 2014 12 31 270.43302.20 2014 12 31 281.34 40.6 2015 12 31 446.98 2014 12 31 378.10 2015 196

40 40.7 2015 12 31 2014 12 31 (1) 1 88,629 82,431 1 744,650 633,338 (2) 1,077,070 1,148,535 558,141 479,685 386,725 484,243 169,876 248,158 121,720 145,593 63,222 68,228 (3) 3,210,033 3,290,211 (1) 2015 12 31 3,131.31 2014 12 31 2,581.34 (2) (3) 2015 2014 12 31 12 31 1,045,835 1,293,082 40.8 2015 12 31 2014 12 31 197 2015

41 3 2015 12 31 2014 12 31 217,599 342,087 586,733 556,498 185,606 195,094 62,140 54,472 1,052,078 1,148,151 42 42.1 2007 9 2915,500 42.2 (1) 8,282.09 64.02% 64.02% 71093296-1 2015 198

42 42.2 (2) 2015 2014 26,442 35,001 75,811 38,940 (84,309) (47,499) 17,944 26,442 2015 12 31 64.71 2014 12 31 58.31 30 199 2015

42 42.2 (3) 2015 12 31 2014 12 31 35,668 59,807 122,169 58,583 389,968 284,151 2,542 446 10,533 11,192 (299,098) (273,142) (205,400) (22,470) (2,631) (707) (14,182) 2,553 2,944 2015 12 31 2014 12 31 0.00% 5.70% 0.00% 8.20% 0.00% 6.20% 0.04% 6.80% 0.00% 6.38% 0.54% 8.40% 0.66% 6.40% 0.77% 7.28% 0.00% 6.25% 0.00% 6.51% 0.00% 9.50% 0.10% 8.89% 0.00% 0.30% 2015 200

42 42.3 42.4 2015 12 31 2014 12 31 593 714 (8,975) (4,008) 120 2,261 1,406 201 2015

42 42.4 % % 73665036-4 37.14 37.14 2,500 80.00 (1) 0.0025 71782747-8 20.00 20.00 100 56456896-1 40.00 40.00 1,940 MA2MRFTW-5 46.83 46.83 19.50 (1) 0.01 55967948-0 33.69 33.69 79478975-1 12.65 (1) 1,000 77076550-1 10.36 (1) 3,050 76573427-6 12.35 (1) 165 (1) 42.5 2015 2014 2015 202

42 42.6 2015 2014 2015 2014 2015 2014 (1) 10 27 1 1 11 28 (1) 2015 2015 42.7 2015 12 31 0.61 2014 12 31 0.77 0.18 2014 12 31 0.16 42.8 2015 12 31 2014 12 31 32,415 29,291 64,707 55,215 (58,889) (115,285) (52,888) (32,499) 203 2015

42 42.8 % % (1) 2001 9 12 34,806 100.00 100.00 (4) 1998 7 10 3,539 100.00 100.00 1992 7 23 3,749 100.00 100.00 1993 5 18 34,052 100.00 100.00 1942 1,000 50.31 50.31 2007 9 24 250 100.00 100.00 2005 1 5 4,535 100.00 100.00 (2) 2001 9 12 52,864 66.06 66.06 (3)(4) 1964 10 16 43,043 66.06 100.00 (4) 1948 2 2 3,145 66.06 100.00 (3)(4) 1947 4 24 300 46.57 70.49 1980 9 9 480 66.06 100.00 (4) 1997 12 1 200 76.43 100.00 1993 11 25 608 100.00 100.00 (1) (2) (3) 66.06%70.49% (4) 54% 6% 6% 34% 66.06% 66.06% 46.57% 100% 2015 204

43 205 2015

43 2015 12 312015 544,487 38,541 24,710 63,251 32,059 (24,741) 615,056 (262,336) (13,441) (18,072) (31,513) (17,298) 24,741 (286,406) 282,151 25,100 6,638 31,738 14,761 328,650 78,445 12,984 6,782 19,766 4,978 (2,284) 100,905 (3,225) (3,470) (1,567) (5,037) (1,676) 1,443 (8,495) 75,220 9,514 5,215 14,729 3,302 (841) 92,410 8,942 887 (80) 807 (289) 9,460 3,487 1,193 1,077 2,270 8 5,765 (1) 13,819 12,246 11,717 23,963 129 (284) 37,627 383,619 48,940 24,567 73,507 17,911 (1,125) 473,912 (1) (150,393) (20,857) (10,513) (31,370) (4,763) 1,125 (185,401) (56,409) (1,252) (843) (2,095) (770) (59,274) 176,817 26,831 13,211 40,042 12,378 229,237 1 2,333 2,334 2,334 176,817 26,832 15,544 42,376 12,378 231,571 (52,154) 179,417 13,053,114 1,946,338 1,053,777 3,000,115 1,819,844 (1,068,319) 16,804,754 51 10,792 10,843 10,843 13,053,114 1,946,389 1,064,569 3,010,958 1,819,844 (1,068,319) 16,815,597 (2) 99,138 22,463 101,458 123,921 4,702 (161) 227,600 11,970,984 1,811,943 972,123 2,784,066 1,770,859 (1,067,917) 15,457,992 (13,701) 2,287 10,328 12,615 1,086 446 38 982 1,020 (625) (841) 11,030 1,040 24,619 25,659 209 36,898 11,540 837 2,991 3,828 240 15,608 2,909,919 238,142 136,096 374,238 356,650 (430,774) 3,210,033 2015 206

43 2014 12 312014 536,899 39,180 26,915 66,095 36,904 (37,218) 602,680 (266,494) (13,285) (19,343) (32,628) (19,674) 37,218 (281,578) 270,405 25,895 7,572 33,467 17,230 321,102 79,909 10,552 5,486 16,038 4,670 (2,079) 98,538 (2,701) (3,077) (1,203) (4,280) (1,637) 1,320 (7,298) 77,208 7,475 4,283 11,758 3,033 (759) 91,240 8,107 1,077 962 2,039 953 11,099 218 646 943 1,589 (12) 1,795 (1) 13,436 7,576 10,140 17,716 187 (247) 31,092 369,374 42,669 23,900 66,569 21,391 (1,006) 456,328 (1) (147,149) (16,934) (10,056) (26,990) (4,655) 1,006 (177,788) (43,940) (832) (2,018) (2,850) (1,591) (48,381) 178,285 24,903 11,826 36,729 15,145 230,159 1 1,318 1,319 1,319 178,285 24,904 13,144 38,048 15,145 231,478 (54,280) 177,198 12,071,129 1,693,707 1,007,565 2,701,272 1,843,435 (1,378,833) 15,237,003 46 14,333 14,379 14,379 12,071,129 1,693,753 1,021,898 2,715,651 1,843,435 (1,378,833) 15,251,382 (2) 99,043 21,731 86,536 108,267 4,956 (161) 212,105 11,125,104 1,578,712 943,151 2,521,863 1,799,659 (1,378,672) 14,067,954 (26,168) 4,086 15,467 19,553 6,615 245 76 869 945 (431) (759) 13,528 811 20,624 21,435 290 35,253 11,620 859 2,839 3,698 245 15,563 3,252,579 186,419 120,720 307,139 288,371 (557,878) 3,290,211 (1) (2) 207 2015

43 2015 12 312015 338,078 186,931 141,272 1,228 2,166 942 (55,561) 615,056 (171,106) (97,287) (70,820) (315) (11) (2,428) 55,561 (286,406) 166,972 89,644 70,452 913 2,155 (1,486) 328,650 41,428 41,356 14,738 4,326 658 (1,601) 100,905 (2,943) (2,948) (753) (1,205) (1,834) (32) 1,220 (8,495) 38,485 38,408 13,985 3,121 (1,834) 626 (381) 92,410 76 573 9,493 306 (582) (419) 13 9,460 10 519 3,771 295 413 757 5,765 688 6,508 1,263 307 16,968 13,878 (1,985) 37,627 206,231 135,652 98,964 4,942 17,120 13,356 (2,353) 473,912 (73,563) (70,594) (18,850) (2,758) (15,914) (6,075) 2,353 (185,401) (42,153) (14,362) (1,793) 60 (67) (959) (59,274) 90,515 50,696 78,321 2,244 1,139 6,322 229,237 844 (4) 1,533 (39) 2,334 90,515 50,696 78,321 3,088 1,135 7,855 (39) 231,571 (52,154) 179,417 7,185,768 2,960,341 6,300,439 74,058 106,706 279,010 (101,568) 16,804,754 3,888 7,015 (60) 10,843 7,185,768 2,960,341 6,300,439 77,946 106,706 286,025 (101,628) 16,815,597 7,907,454 5,232,341 2,078,706 64,366 93,485 183,047 (101,407) 15,457,992 (18,528) 54,247 (35,228) 166 116 (773) 495 781 (1) (1,207) 313 (381) 3,371 3,738 178 125 104 29,382 36,898 5,046 6,178 1,168 68 92 3,056 15,608 2,559,433 650,600 3,210,033 2015 208

43 2014 12 312014 342,900 177,949 135,031 1,362 2,140 732 (57,434) 602,680 (181,584) (91,575) (63,097) (442) (2,314) 57,434 (281,578) 161,316 86,374 71,934 920 2,140 (1,582) 321,102 49,861 35,257 11,147 3,298 496 (1,521) 98,538 (2,743) (2,371) (658) (877) (1,804) (28) 1,183 (7,298) 47,118 32,886 10,489 2,421 (1,804) 468 (338) 91,240 859 493 8,965 790 (1) (19) 12 11,099 3 401 255 89 191 856 1,795 616 6,096 1,495 238 13,247 11,436 (2,036) 31,092 209,912 126,250 93,138 4,458 13,773 11,159 (2,362) 456,328 (73,960) (67,514) (17,774) (2,474) (12,504) (5,921) 2,359 (177,788) (36,907) (9,630) (336) (335) (10) (1,163) (48,381) 99,045 49,106 75,028 1,649 1,259 4,075 (3) 230,159 382 (5) 939 3 1,319 99,045 49,106 75,028 2,031 1,254 5,014 231,478 (54,280) 177,198 6,681,512 2,532,905 5,705,555 91,622 86,076 251,585 (112,252) 15,237,003 3,101 11,336 (58) 14,379 6,681,512 2,532,905 5,705,555 94,723 86,076 262,921 (112,310) 15,251,382 7,261,202 4,691,732 1,900,406 83,882 75,015 167,807 (112,090) 14,067,954 (23,561) 55,628 (31,493) 301 124 (999) 10 191 (1,166) 1,303 (338) 4,065 4,497 215 61 75 26,340 35,253 5,046 6,339 1,082 71 57 2,968 15,563 2,724,474 565,737 3,290,211 209 2015

44 2015 12 31 2014 12 31 5,170 4,942 10,246 10,195 20152014 12 31 2015 12 318.58 2014 12 31 5.54 2015 210

45 2015 12 31 11,070.79 2014 12 31 8,469.472015 85.97 2014 79.66 2015 193.00 2014 255.50 2015 12 31 2014 12 31 2015 128.92 2014 127.13 442015 12 31 2,778 2014 12 31 1,609 211 2015

45 2015 12 31 2015 12 31 4,832 15,853 20,685 20,702 100 100 100 243 270,886 271,129 271,129 26,837 6,353 116 33,306 33,306 2014 12 31 1,209 10,042 11,251 11,289 170 170 170 120,012 120,012 120,012 11,907 11,311 55 23,273 23,273 46 * 2015 12 31 32,710 32,710 (19,513) (834) 12,363 851 851 (851) 9,308 (6,934) 2,374 2,374 42,869 (6,934) 35,935 (20,364) (834) 14,737 2014 12 31 21,502 21,502 (10,808) (1,654) 9,040 11,671 (9,140) 2,531 2,531 33,173 (9,140) 24,033 (10,808) (1,654) 11,571 2015 212

46 * 2015 12 31 43,965 43,965 (19,931) (7,535) 16,499 4,636 4,636 (4,636) 7,690 (6,934) 756 756 56,291 (6,934) 49,357 (24,567) (7,535) 17,255 2014 12 31 21,580 21,580 (11,182) (1,028) 9,370 2,960 2,960 (2,960) 9,362 (9,140) 222 222 33,902 (9,140) 24,762 (14,142) (1,028) 9,592 * 213 2015

47 47.1 2015 12 31 2014 12 31 649,628 731,409 2,089,759 2,211,837 425,192 405,101 5,777 4,908 173,540 191,625 56,129 44,035 58,178 26,433 8,027,160 7,377,812 2,993,194 2,225,804 688,981 445,465 1,710,303 1,355,313 593,910 425,026 94,354 94,705 60 56 85,685 85,772 1,951 2,036 24,085 26,277 101,986 109,547 14,786,678 13,537,357 2015 214

47 47.1 2015 12 31 2014 12 31 1,746,218 1,814,414 364,428 299,656 5,917 4,999 479,216 233,987 48,344 29,127 10,403,693 9,565,329 10,089,331 9,279,854 314,362 285,475 233,986 233,383 34,455 38,222 4,255 4,566 101 121 254,157 243,402 13,574,770 12,467,206 294,388 288,731 99,714 71,745 138,832 129,404 7,104 (346) 109,215 93,868 172,029 152,633 390,626 334,116 1,211,908 1,070,151 14,786,678 13,537,357 2016 3 30 215 2015

47 47.2 2015 1 1 288,731 71,745 129,404 (346) 93,868 152,633 334,116 1,070,151 7,450 152,199 159,649 5,657 10,973 16,630 27,969 27,969 15,347 (15,347) 19,396 (19,396) (60,946) (60,946) (1,545) (1,545) 2015 12 31 294,388 99,714 138,832 7,104 109,215 172,029 390,626 1,211,908 2014 1 1 279,365 113,976 (6,472) 78,219 138,425 262,447 865,960 6,126 156,281 162,407 9,366 17,974 27,340 71,745 71,745 15,649 (15,649) 14,212 (14,212) (54,755) (54,755) (2,546) (2,546) (4) 4 2014 12 31 288,731 71,745 129,404 (346) 93,868 152,633 334,116 1,070,151 48 2016 2 23200202016 3 2 2016 3 1 2015 216

1 2 3 3.1 (1) 217 2015

3 3.1 (1) PDPD A B C DAAA AA A BBB+ BBB BBB- BB+ BB BB- B+ B- CCC CC C DD 2015 218

3 3.1 (1) (2) 2008 (3) 219 2015

3 3.2 (1) (i) (1)(2) (3) (ii) 2015 220

3 3.2 (2) (i) 95% 90% 85% 50% 70% 70% 40% 40.3 (ii) 221 2015

3 3.3 (1) 39 (i)(ii) (2) 39 2015 222

3 3.4 2015 12 31 2014 12 31 581,007 727,931 2,196,063 2,306,088 426,848 402,280 91,191 76,517 104,082 86,429 82,236 47,967 8,935,195 8,294,744 1,032,004 713,603 1,790,790 1,424,463 606,710 430,699 147,441 142,392 15,993,567 14,653,113 1,077,070 1,148,535 2,132,963 2,141,676 3,210,033 3,290,211 19,203,600 17,943,324 20152014 12 31 2015 12 31 46.53% 2014 12 31 46.23%18.37%2014 12 3114.77% 223 2015

3 3.5 (1) (i) 2015 12 31 2014 12 31 7,199,094 78.80% 6,605,773 77.87% 1,100,615 12.05% 1,085,928 12.80% 836,151 9.15% 791,574 9.33% 9,135,860 100.00% 8,483,275 100.00% 2015 12 31 2014 12 31 1,158,592 16.09% 1,042,449 15.78% 484,432 6.73% 457,802 6.93% 2,863,049 39.77% 2,685,603 40.66% 1,768,388 24.57% 1,597,434 24.18% 924,633 12.84% 822,485 12.45% 7,199,094 100.00% 6,605,773 100.00% 2015 224

3 3.5 (1) (ii) 2015 12 31 734,829 127,512 194,426 1,056,767 4,065,532 632,015 615,598 5,313,145 2,398,733 341,088 26,127 2,765,948 7,199,094 1,100,615 836,151 9,135,860 2014 12 31 713,054 148,191 255,968 1,117,213 3,808,411 606,550 513,422 4,928,383 2,084,308 331,187 22,184 2,437,679 6,605,773 1,085,928 791,574 8,483,275 225 2015

3 3.5 (1) (iii) 2015 12 31 2014 12 31 1,684,276 18.43% 1,690,267 19.92% 1,318,028 14.43% 1,270,883 14.98% 892,207 9.77% 825,423 9.73% 760,511 8.32% 714,573 8.42% 442,536 4.84% 413,033 4.87% 371,581 4.07% 356,991 4.21% 332,835 3.64% 230,508 2.72% 184,112 2.01% 170,358 2.01% 168,631 1.85% 189,017 2.23% 110,242 1.21% 89,024 1.05% 104,953 1.15% 95,519 1.13% 6,369,912 69.72% 6,045,596 71.27% 2,045,787 22.39% 1,694,275 19.97% 268,923 2.95% 268,026 3.16% 451,238 4.94% 475,378 5.60% 2,765,948 30.28% 2,437,679 28.73% 9,135,860 100.00% 8,483,275 100.00% 2015 226

3 3.5 (1) (iii) 2015 12 31 2014 12 31 1,401,271 19.47% 1,385,487 20.97% 859,541 11.94% 821,011 12.43% 779,443 10.83% 707,646 10.71% 462,914 6.43% 470,149 7.12% 397,511 5.52% 372,713 5.64% 227,805 3.16% 201,333 3.05% 209,285 2.91% 112,005 1.70% 161,428 2.24% 147,512 2.23% 168,608 2.34% 188,983 2.86% 104,719 1.45% 85,707 1.30% 27,836 0.39% 28,919 0.44% 4,800,361 66.68% 4,521,465 68.45% 1,779,310 24.72% 1,444,715 21.87% 256,204 3.56% 256,049 3.87% 363,219 5.04% 383,544 5.81% 2,398,733 33.32% 2,084,308 31.55% 7,199,094 100.00% 6,605,773 100.00% 227 2015

3 3.5 (1) (iv) 2015 12 31 2014 12 31 2,727,927 29.86% 2,650,613 31.25% 1,867,312 20.44% 1,625,428 19.16% 3,548,200 38.84% 3,158,716 37.23% 992,421 10.86% 1,048,518 12.36% 9,135,860 100.00% 8,483,275 100.00% 2015 12 31 2014 12 31 1,925,265 26.74% 1,831,113 27.72% 1,583,108 21.99% 1,368,779 20.72% 2,992,839 41.57% 2,708,384 41.00% 697,882 9.70% 697,497 10.56% 7,199,094 100.00% 6,605,773 100.00% 2015 228

3 3.5 (2) 2015 12 31 2014 12 31 2015 12 31 2014 12 31 6,229,020 5,950,539 4,665,423 4,430,716 35,316 12,928 31,746 11,184 105,576 82,129 103,192 79,565 6,369,912 6,045,596 4,800,361 4,521,465 2,713,972 2,391,737 2,351,401 2,043,175 27,315 28,282 22,889 23,641 24,661 17,660 24,443 17,492 2,765,948 2,437,679 2,398,733 2,084,308 9,135,860 8,483,275 7,199,094 6,605,773 (i) 3.1 2015 12 31 2014 12 31 6,052,761 176,259 6,229,020 5,787,588 162,951 5,950,539 2,712,922 1,050 2,713,972 2,391,091 646 2,391,737 8,765,683 177,309 8,942,992 8,178,679 163,597 8,342,276 2015 12 31 2014 12 31 4,497,469 167,954 4,665,423 4,276,206 154,510 4,430,716 2,351,299 102 2,351,401 2,043,055 120 2,043,175 6,848,768 168,056 7,016,824 6,319,261 154,630 6,473,891 229 2015

3 3.5 (2) (ii) 1 2015 12 31 1 3 3 27,271 7,727 318 35,316 14,925 12,361 29 27,315 42,196 20,088 347 62,631 1 2014 12 31 1 3 3 10,310 2,441 177 12,928 17,857 10,341 84 28,282 28,167 12,782 261 41,210 1 2015 12 31 1 3 3 23,924 7,589 233 31,746 10,953 11,936 22,889 34,877 19,525 233 54,635 1 2014 12 31 1 3 3 8,798 2,236 150 11,184 13,775 9,866 23,641 22,573 12,102 150 34,825 3 2015 230

3 3.5 (2) (iii) (a) 2015 12 31 2014 12 31 127,635 98.00% 1.77% 97,057 97.26% 1.47% 1,482 1.14% 0.13% 1,827 1.83% 0.17% 1,120 0.86% 0.13% 905 0.91% 0.11% 130,237 100.00% 1.43% 99,789 100.00% 1.18% 2015 12 31 2014 12 31 20,363 15.95% 1.76% 15,675 16.15% 1.50% 8,081 6.33% 1.67% 5,507 5.67% 1.20% 54,508 42.71% 1.90% 44,754 46.11% 1.67% 29,970 23.48% 1.69% 20,974 21.61% 1.31% 14,713 11.53% 1.59% 10,147 10.46% 1.23% 127,635 100.00% 1.77% 97,057 100.00% 1.47% 231 2015

3 3.5 (2) (iii) (b) 2015 12 31 2014 12 31 105,576 81.06% 1.66% 82,129 82.30% 1.36% 24,661 18.94% 0.89% 17,660 17.70% 0.72% 130,237 100.00% 1.43% 99,789 100.00% 1.18% 2015 12 31 2014 12 31 103,192 80.85% 2.15% 79,565 81.98% 1.76% 24,443 19.15% 1.02% 17,492 18.02% 0.84% 127,635 100.00% 1.77% 97,057 100.00% 1.47% 2015 232

3 3.5 (2) (iii) (c) 2015 12 31 2014 12 31 44,385 34.08% 3.17% 34,541 34.61% 2.49% 35,561 27.30% 4.14% 27,925 27.98% 3.40% 7,878 6.05% 1.01% 8,291 8.31% 1.17% 4,205 3.23% 0.91% 2,149 2.15% 0.46% 3,427 2.63% 0.86% 3,106 3.11% 0.83% 3,337 2.56% 1.46% 1,103 1.11% 0.55% 136 0.10% 0.06% 250 0.25% 0.22% 3,150 2.42% 1.95% 1,407 1.41% 0.95% 282 0.22% 0.17% 198 0.20% 0.10% 299 0.23% 0.29% 312 0.31% 0.36% 532 0.41% 1.91% 283 0.28% 0.98% 103,192 79.23% 2.15% 79,565 79.72% 1.76% 7,118 5.47% 0.40% 5,045 5.06% 0.35% 8,636 6.63% 3.37% 5,277 5.29% 2.06% 8,689 6.67% 2.39% 7,170 7.19% 1.87% 24,443 18.77% 1.02% 17,492 17.54% 0.84% 127,635 98.00% 1.77% 97,057 97.26% 1.47% 2,602 2.00% 0.13% 2,732 2.74% 0.15% 130,237 100.00% 1.43% 99,789 100.00% 1.18% 233 2015

3 3.5 (2) (iii) (d) 2015 12 31 127,635 (59,279) (22,227) 46,129 1,482 (752) (78) 652 1,120 (760) (39) 321 130,237 (60,791) (22,344) 47,102 2014 12 31 97,057 (47,582) (16,305) 33,170 1,827 (1,102) (47) 678 905 (555) (53) 297 99,789 (49,239) (16,405) 34,145 17.3 (e) 2015 12 31 2014 12 31 73,143 56,416 32,433 25,713 105,576 82,129 24,894 18,451 2015 12 31 2014 12 31 72,103 54,696 31,089 24,869 103,192 79,565 24,041 17,502 2015 234

3 3.5 (2) (iii) (e) (3) 6 2015 2014 12 31 20152014 12 3190 235 2015

3 3.5 (4) (i) 2015 12 31 190 91360 3613 3 17,438 13,626 6,740 2,713 40,517 19,002 27,470 9,287 4,328 60,087 34,465 19,904 10,135 5,347 69,851 1,513 4,380 2,260 419 8,572 72,418 65,380 28,422 12,807 179,027 2014 12 31 190 91360 3613 3 15,946 7,360 3,038 3,018 29,362 13,988 13,760 8,593 2,167 38,508 24,553 14,713 7,483 5,128 51,877 3,904 1,119 583 583 6,189 58,391 36,952 19,697 10,896 125,936 2015 12 31 190 91360 3613 3 16,410 13,479 6,586 2,664 39,139 16,501 27,455 9,268 3,900 57,124 30,140 19,691 10,040 5,337 65,208 1,045 4,236 2,175 413 7,869 64,096 64,861 28,069 12,314 169,340 2014 12 31 190 91360 3613 3 14,843 7,157 2,874 2,962 27,836 13,323 13,654 8,517 2,139 37,633 20,199 14,596 7,003 5,116 46,914 3,050 892 168 569 4,679 51,415 36,299 18,562 10,786 117,062 2015 236

3 3.5 (4) (ii) 2015 12 31 2014 12 31 169,340 117,062 5,882 7,296 3,805 1,578 179,027 125,936 1.96% 1.48% 3 (72,418) (58,391) 3 106,609 67,545 3 (49,286) (29,886) 3.6 2015 12 31 12 14 A 237 2015

3 3.7 2015 12 31 AAA AA A A 1,409,744 1,731 1,411,475 62,293 62,293 41,654 399,634 441,288 62,090 100 735 137,062 92,991 292,978 144,391 12,142 112,319 9,867 278,719 160,000 160,000 428,774 100 1,464,275 650,746 102,858 2,646,753 193,524 24,256 68,372 3,346 289,498 849 22,734 21,779 5,172 50,534 7,042 4,614 45,818 73,998 25,795 157,267 10,974 27,423 15,888 35,616 16,875 106,776 18,865 248,295 107,741 183,158 46,016 604,075 (1) 447,639 248,395 1,572,016 833,904 148,874 3,250,828 2015 238

3 3.7 2014 12 31 AAA AA A A 889,823 2,931 892,754 42,979 42,979 55,491 364,887 420,378 42,889 498 516 111,845 51,858 207,606 230,144 16,624 74,238 13,218 334,224 160,000 160,000 476,012 498 962,454 553,901 65,076 2,057,941 52,504 132,344 5,457 2,849 193,154 699 25,028 14,556 5,334 45,617 2,017 5,583 51,478 64,896 14,081 138,055 9,430 15,840 3,247 21,617 10,574 60,708 12,146 98,955 201,625 97,304 27,504 437,534 (1) 488,158 99,453 1,164,079 651,205 92,580 2,495,475 (1) 2015 12 31 14.101.94 2014 12 31 19.242.18 13.142.96 2014 12 31 32.56 3.70 239 2015

3 3.8 2015 12 31 2014 12 31 74,872 29,431 2,506 2,776 365 524 3,547 3,128 81,290 35,859 45,389 26,620 1,208 2,038 127,887 64,517 3.9 22 2015 240

4 4.1 4.2 (1) 99% 1% 1 241 2015

4 4.2 (1) 2015 2014 2015 2014 6.98 13.32 3.44 4.50 7.43 1.65 3.86 8.41 1.81 9.41 14.28 3.50 0.30 0.81 0.09 0.09 0.37 0.03 0.71 1.32 0.06 0.44 1.32 0.01 7.91 14.41 4.09 10.24 14.93 5.37 20152014 2015 2014 (i) 2.67 4.85 1.65 3.13 5.09 2.11 1.70 2.62 1.13 1.75 2.51 1.24 0.02 0.05 0.00 0.04 0.09 0.01 0.00 0.02 0.00 0.03 0.17 0.00 3.27 4.95 2.30 3.09 4.52 2.09 (ii) 1.35 2.29 0.50 0.95 1.97 0.31 0.95 1.76 0.66 1.09 1.54 0.67 0.08 0.32 0.04 0.18 0.61 0.04 2.33 3.74 1.31 1.42 2.62 0.97 (i) (ii) 20152014 2015 242

4 4.2 (2) 4.3 25 2015 12 31 2014 12 31 25 (2,566) (1,171) 25 2,566 1,171 25 107.16 2014 95.32 243 2015

4 4.3 2015 12 31 1 1 3 3 1 15 5 124,019 91,767 361,286 1,827 75,479 654,378 2,064,120 131,943 2,196,063 158,286 71,528 173,974 23,060 426,848 8,972 13,959 20,211 30,615 30,325 14,980 119,062 82,236 82,236 2,271,591 1,900,358 4,337,626 93,349 59,740 272,531 8,935,195 64,132 151,607 167,734 455,700 192,482 46,878 1,078,533 46,486 91,150 301,202 819,218 532,734 1,790,790 39,338 53,237 204,940 206,918 102,277 606,710 135,688 35,564 39,997 21,372 443 4,873 237,937 6,006 1,907 588 679,344 687,845 4,918,638 2,411,077 5,607,558 1,652,059 918,001 1,308,264 16,815,597 1,170,766 60,558 221,521 129,352 182,123 1,764,320 230,608 80,054 83,282 19,335 2,430 415,709 237,435 181,274 27,917 1,318 447,944 69,160 69,160 6,529,728 1,221,139 2,225,183 1,581,239 3,628 168,254 11,729,171 5,828 9,235 32,987 126,217 108,662 282,929 115,324 31,314 33,242 4,999 16 11,955 196,850 9,250 3,689 2,960 12,116 17,017 506,877 551,909 8,298,939 1,587,263 2,627,092 1,874,576 129,323 940,799 15,457,992 (3,380,301) 823,814 2,980,466 (222,517) 788,678 367,465 1,357,605 2015 244

4 4.3 2014 12 31 1 1 3 3 1 15 5 364,984 169,796 191,207 1,565 85,502 813,054 2,152,838 153,250 2,306,088 164,596 99,775 128,637 9,272 402,280 9,472 12,238 17,299 32,662 14,638 18,219 104,528 47,967 47,967 2,125,565 1,846,482 3,991,102 57,124 45,998 228,473 8,294,744 65,596 97,646 149,386 259,841 140,631 37,585 750,685 32,645 61,129 218,051 744,993 367,645 1,424,463 11,977 49,983 92,634 47,604 228,501 430,699 5,117 6,638 4,175 660,944 676,874 4,932,790 2,343,687 4,792,491 1,153,061 797,413 1,231,940 15,251,382 1,557,680 53,525 61,690 59,769 26,021 21,562 1,780,247 129,603 105,721 97,741 10,307 4,899 348,271 111,424 43,924 51,424 18,553 5 225,330 40,734 40,734 5,879,818 1,290,696 2,237,125 1,328,283 11,797 137,504 10,885,223 12,264 35,473 16,477 100,137 113,694 278,045 13,473 19,988 9,562 1,117 858 465,106 510,104 7,704,262 1,549,327 2,474,019 1,518,166 152,370 669,810 14,067,954 (2,771,472) 794,360 2,318,472 (365,105) 645,043 562,130 1,183,428 245 2015

4 4.4 4.2 2015 2014 12 31 12 31 * 2015 12 31 2014 12 31-1% (654) (503) (280) (236) -1% 472 416 (1,471) (1,230) * 1% 2015 246

4 4.4 20152014 12 31 2015 12 31 547,998 64,079 17,314 6,457 7,234 2,374 8,922 654,378 1,719,641 344,446 13,189 20,454 28,358 44,901 25,074 2,196,063 273,947 82,142 30,764 2,908 32 2,655 34,400 426,848 46,844 52,709 18,831 580 17 81 119,062 29,044 2,213 35,320 438 312 11,200 3,709 82,236 6,840,062 1,147,024 631,308 140,075 9,256 24,824 142,646 8,935,195 576,382 261,381 114,358 12,222 65,685 2,647 45,858 1,078,533 1,618,055 160,191 5,702 117 647 584 5,494 1,790,790 591,781 2,978 2 11,949 606,710 82,994 44,845 102,090 3,614 235 694 3,465 237,937 269,996 114,845 109,632 2,057 2,809 1,793 186,713 687,845 12,596,744 2,276,853 1,078,510 188,922 114,585 91,753 468,230 16,815,597 1,002,165 510,671 21,686 32,645 16,113 6,443 174,597 1,764,320 232,832 170,901 9,909 2,067 415,709 289,664 112,002 13,527 22,310 1,940 4,522 3,979 447,944 6,718 14,438 32,383 498 144 10,993 3,986 69,160 9,114,667 1,201,162 881,340 148,277 45,044 44,191 294,490 11,729,171 167,300 102,956 788 8,321 3,564 282,929 74,740 39,000 75,136 3,909 227 535 3,303 196,850 327,837 62,504 144,082 2,463 426 2,263 12,334 551,909 11,215,923 2,213,634 1,178,851 218,423 63,894 71,014 496,253 15,457,992 1,380,821 63,219 (100,341) (29,501) 50,691 20,739 (28,023) 1,357,605 (208,637) 22,587 181,262 36,718 (48,410) (18,568) 49,757 14,709 2,055,776 725,409 250,301 81,590 6,348 22,980 67,629 3,210,033 247 2015

4 4.4 2014 12 31 712,920 70,538 9,859 4,286 1,916 1,087 12,448 813,054 1,904,294 298,087 10,685 50,231 3,867 18,672 20,252 2,306,088 259,408 82,968 13,005 1,057 308 7,306 38,228 402,280 44,797 38,100 21,059 427 90 55 104,528 9,689 13,640 20,316 627 118 1,711 1,866 47,967 6,176,901 1,302,278 613,502 67,156 7,993 13,295 113,619 8,294,744 393,396 203,998 101,447 11,093 331 5,815 34,605 750,685 1,268,586 143,405 6,097 616 511 5,248 1,424,463 422,189 233 1,973 6,304 430,699 261,225 89,192 120,636 1,350 909 1,656 201,906 676,874 11,453,405 2,242,439 918,579 136,227 16,058 50,143 434,531 15,251,382 1,033,495 499,133 17,925 27,945 8,843 5,315 187,591 1,780,247 185,775 147,335 15,161 348,271 118,159 82,386 14,383 2,077 3,353 2,294 2,678 225,330 2,927 13,164 14,653 891 2,099 3,353 3,647 40,734 8,584,335 976,427 799,630 168,279 38,179 63,533 254,840 10,885,223 174,698 84,086 742 9,828 1,572 5,273 1,846 278,045 298,682 62,509 129,523 2,555 881 1,295 14,659 510,104 10,398,071 1,865,040 992,017 211,575 54,927 81,063 465,261 14,067,954 1,055,334 377,399 (73,438) (75,348) (38,869) (30,920) (30,730) 1,183,428 (75,751) (249,557) 147,721 72,896 37,780 31,254 40,651 4,994 2,247,538 667,694 203,347 79,163 7,011 19,757 65,701 3,290,211 2015 248

4 4.5 2015 12 31 5 2.97 2014 12 31 2.47 4.2 5 5.1 249 2015

5 5.2 2015 12 31 1 1 3 3 1 15 5 22 130,446 69,030 91,767 361,286 1,827 654,378 1,580,456 576,307 26,582 136 12,582 2,196,063 158,256 69,729 174,865 23,998 426,848 14,460 8,729 12,997 18,787 32,407 31,682 119,062 13,629 7,091 6,845 44,929 8,834 908 82,236 49,971 110,598 406,547 918,256 2,173,435 2,250,542 3,025,846 8,935,195 46,529 28,557 116,306 181,096 510,301 195,744 1,078,533 29,719 68,270 287,726 869,988 535,087 1,790,790 39,338 53,237 204,616 207,242 102,277 606,710 10,061 13,924 39,762 24,869 53,170 71,440 24,711 237,937 239,203 293,031 34,025 26,729 47,425 29,215 18,217 687,845 1,940,702 1,137,935 847,636 1,389,141 3,559,917 4,005,794 3,934,472 16,815,597 1,121,330 182,428 68,261 236,929 155,372 1,764,320 123,381 109,657 80,054 83,282 19,335 415,709 237,435 181,274 27,917 1,318 447,944 8,874 7,279 7,721 33,636 9,422 2,228 69,160 5,310,840 1,349,408 1,211,480 2,236,700 1,606,338 14,405 11,729,171 5,828 9,235 32,987 124,591 110,288 282,929 77,062 48,191 31,001 35,309 5,265 22 196,850 169,964 71,263 36,826 139,009 74,795 60,052 551,909 6,811,451 2,011,489 1,625,852 2,825,769 1,996,436 186,995 15,457,992 1,940,702 (5,673,516) (1,163,853) (236,711) 734,148 2,009,358 3,747,477 1,357,605 2015 250

5 5.2 2014 12 31 1 1 3 3 1 15 5 190,770 259,717 169,796 191,206 1,565 813,054 1,727,805 549,386 28,897 2,306,088 164,596 99,529 128,686 9,469 402,280 17,670 9,844 11,738 17,104 33,326 14,846 104,528 8,559 5,542 5,753 21,443 4,185 2,485 47,967 32,171 111,458 391,002 1,000,634 2,106,643 2,050,490 2,602,346 8,294,744 37,082 37,339 60,324 152,721 312,691 150,528 750,685 11,079 31,189 191,746 794,693 395,756 1,424,463 11,977 49,983 86,774 52,664 229,301 430,699 228,158 287,218 35,126 29,822 25,947 48,146 22,457 676,874 2,042,886 1,147,391 955,119 1,458,768 2,922,270 3,307,229 3,417,719 15,251,382 1,286,794 184,231 53,489 107,013 120,949 27,771 1,780,247 111,482 23,020 105,721 97,741 10,307 348,271 111,587 43,772 51,424 18,547 225,330 4,744 6,385 6,287 15,605 5,821 1,892 40,734 4,615,797 1,354,720 1,278,159 2,261,560 1,350,454 24,533 10,885,223 10,861 35,473 17,710 39,788 174,213 278,045 144,280 69,095 33,720 140,676 65,138 57,195 510,104 6,163,097 1,759,899 1,556,621 2,691,729 1,611,004 285,604 14,067,954 2,042,886 (5,015,706) (804,780) (97,853) 230,541 1,696,225 3,132,115 1,183,428 251 2015

5 5.3 2015 12 31 1 1 3 3 1 15 5 22 130,775 70,082 93,589 369,511 2,035 666,014 1,580,456 577,123 26,583 136 12,582 2,196,880 158,573 70,307 178,895 26,064 433,839 14,460 8,938 13,328 20,900 38,744 41,881 138,251 50,893 111,302 429,958 990,650 2,406,538 2,958,049 3,994,428 10,941,818 46,529 31,559 125,094 217,720 573,281 212,372 1,206,555 33,406 77,370 339,288 1,022,008 616,860 2,088,932 40,185 55,679 215,572 240,346 120,271 672,053 8,308 13,634 39,790 25,417 55,129 77,388 30,924 250,590 364 102,252 15,254 2,090 8,704 84 1,013 129,761 1,701,032 935,086 854,328 1,453,660 3,824,839 4,937,999 5,017,749 18,724,693 1,122,036 185,851 70,309 242,674 165,323 1,786,193 123,387 110,100 80,652 84,367 20,826 419,332 238,145 182,799 28,512 1,462 450,918 5,318,884 1,390,053 1,240,530 2,319,899 1,781,907 14,918 12,066,191 6,081 10,827 42,509 162,305 126,208 347,930 76,972 48,112 30,883 35,495 5,468 22 196,952 131,021 20,277 6,996 5,491 18,092 17,214 199,091 6,772,300 1,998,619 1,622,996 2,758,947 2,155,383 158,362 15,466,607 3,265 26 (3,602) (975) (361) (1,647) 118,046 1,059,809 734,110 2,652,194 340,921 4,237 4,909,317 (118,004) (1,058,948) (731,960) (2,646,928) (339,347) (4,223) (4,899,410) 2015 252

5 5.3 2014 12 31 1 1 3 3 1 15 5 191,969 260,772 171,919 200,269 1,788 826,717 1,727,805 549,407 28,897 2,306,109 165,175 103,084 135,084 11,010 414,353 17,670 10,405 12,582 22,295 58,956 26,170 148,078 33,203 111,947 412,721 1,045,157 2,383,343 2,761,023 3,570,297 10,317,691 37,082 38,513 62,971 164,753 357,257 172,339 832,915 11,793 33,209 222,841 915,028 463,882 1,646,753 12,751 70,447 101,110 76,103 235,097 495,508 1,020 9,881 32,074 28,236 17,611 17,023 9,823 115,668 1,816,780 863,204 973,101 1,527,605 3,247,306 4,198,188 4,477,608 17,103,792 1,286,858 184,753 54,572 115,943 130,645 31,173 1,803,944 111,482 23,039 105,821 98,367 10,575 349,284 111,954 44,127 52,635 18,573 227,289 4,615,900 1,358,487 1,286,559 2,326,005 1,474,481 25,945 11,087,377 10,883 36,274 22,882 76,876 271,777 418,692 45,941 58,979 29,238 65,705 41,176 24,115 265,154 6,060,181 1,748,095 1,556,591 2,681,537 1,752,326 353,010 14,151,740 3,080 215 552 1,870 124 (171) 5,670 48,142 904,198 639,313 1,291,589 232,797 3,178 3,119,217 (48,090) (904,868) (639,320) (1,291,280) (232,423) (3,171) (3,119,152) 253 2015

5 5.4 40.5 2015 12 31 1 15 5 (1) 1,072,470 255,368 63,582 1,391,420 1,241,276 347,950 229,387 1,818,613 2,313,746 603,318 292,969 3,210,033 6,313 13,040 2,997 22,350 17,160 47,596 3,280 68,036 2,337,219 663,954 299,246 3,300,419 2014 12 31 1 15 5 (1) 946,233 185,343 63,878 1,195,454 1,466,529 415,277 212,951 2,094,757 2,412,762 600,620 276,829 3,290,211 5,852 12,760 3,484 22,096 54,986 35,497 7,449 97,932 2,473,600 648,877 287,762 3,410,239 (1) 40.7 2015 254

6 6.1 2015 12 31 255 2015

6 6.1 2015 12 31 1,342 96,991 1,531 99,864 5,642 5,642 4,218 4,218 9,338 9,338 13,621 68,615 82,236 117,498 911,390 954 1,029,842 3,812 715 13,955 18,482 5,588 2,352 22,269 30,209 2,170 21,111 23,281 (1,617) (1,617) (339,911) (339,911) (7,012) (7,012) (9,115) (60,045) (69,160) 2014 12 31 209 81,226 850 82,285 2,211 2,211 4,144 4,144 15,888 15,888 11,959 36,008 47,967 34,702 676,457 979 712,138 2,356 314 9,329 11,999 4,663 2,616 19,269 26,548 2,274 16,379 18,653 (5,776) (5,776) (317,487) (317,487) (7,224) (7,224) (8,191) (32,543) (40,734) 2015 256

6 6.1 2015 1 1 850 979 9,329 19,269 16,379 7 16 581 474 3 2,852 (148) (73) (251) (1,852) (1,063) 754 675 3,610 697 3,893 (1) (458) 83 2,933 282 2015 12 31 1,531 954 13,955 22,269 21,111 2 (38) (36) 474 2014 1 1 301 5,430 6,930 19,215 17,383 (7) 9 (253) (422) 1,052 40 530 (998) (17) (2,766) (1,565) (195) (2,570) 573 63 3,687 1,669 70 (1,797) 726 (320) 38 2014 12 31 850 979 9,329 19,269 16,379 (7) 5 (314) (457) 381 257 2015

6 6.1 2015 201420152014 12 31 2015 2014 676 402 1,078 768 (389) 379 2015 6.2 2015 12 31 2014 12 31 2015 12 31 2014 12 31 (1) 1,790,790 1,424,463 1,835,942 1,430,467 330,332 276,589 332,428 276,941 (2) 282,929 278,045 294,821 289,875 (1) (2) 2015 258

6 6.2 2015 12 31 82,146 1,753,796 1,835,942 129,812 116 129,928 294,821 294,821 2014 12 31 90,276 1,340,139 52 1,430,467 74,386 55 74,441 23,365 266,510 289,875 259 2015

7 2018 8.50% 9.50% 11.50% 2015 260

7 (1) 2015 12 31 2014 12 31 11.10% 10.61% 12.07% 11.35% 14.06% 13.87% 1,197,868 1,068,706 294,388 288,731 139,572 130,116 111,207 95,630 179,416 159,291 451,585 383,213 29,016 27,329 (2) (7,316) (15,604) (15,568) (14,317) (96) (96) (5,369) (4,554) (204) (131) (86) (25) 16 10 (9,829) (9,521) 1,182,300 1,054,389 103,159 72,923 99,714 71,745 3,445 1,178 1,285,459 1,127,312 212,937 250,714 153,266 166,368 45,839 67,299 13,832 17,047 1,498,396 1,378,026 10,654,081 9,934,105 261 2015

7 (1) (2) 8 2015 262

1 2015 12 31 2014 12 31 48.65% 49.91% 62.02% 59.91% (1) 2018 100%2014 2015 2016 2017 60% 70% 80% 90% 100% 100% 2015 (2) (3) 119.33% 5.46 2015 119.33% 113.87% 122.71% 122.10% 263 2015

1 2015 1 3,254,171 2 5,521,391 458,848 3 1,865,498 93,259 4 3,655,893 365,589 5 7,395,289 2,850,910 6 3,616,006 882,928 7 3,767,631 1,956,330 8 11,652 11,652 9 1,361 10 925,982 105,629 11 29,985 29,985 12 13 895,997 75,644 14 160,466 160,466 15 3,410,892 66,021 16 3,643,235 17 159,739 134,875 18 1,041,514 649,418 19 239,089 131,803 20 1,440,342 916,096 21 3,254,171 22 2,727,139 23 % 119.33% (1) 30 (2) (3) 2015 264

2 2015 12 31 1,038,079 15,909 248,416 1,302,404 (991,084) (266,086) (289,553) (1,546,723) 4,395,569 408,637 793,915 5,598,121 (4,375,139) (205,517) (780,544) (5,361,200) * (1,998) (131) (44) (2,173) 65,427 (47,188) (27,810) (9,571) 27,971 147,136 55,557 230,664 2014 12 31 1,204,041 21,526 146,298 1,371,865 (850,686) (219,768) (358,942) (1,429,396) 2,111,819 359,305 688,830 3,159,954 (2,425,461) (206,214) (495,257) (3,126,932) * 10,598 3,550 (3,512) 10,636 50,311 (41,601) (22,583) (13,873) 23,628 123,041 44,199 190,868 * 3 2014160 265 2015

3 10% 2015 12 31 591,217 162,261 938,167 1,691,645 19,804 82 450,424 470,310 108,248 83,632 271,457 463,337 719,269 245,975 1,660,048 2,625,292 52,986 145,505 122,046 320,537 63,131 45,090 127,127 235,348 835,386 436,570 1,909,221 3,181,177 4 (1) 2015 12 31 2014 12 31 3 72,418 58,391 3 6 21,143 16,195 6 12 44,237 20,757 12 41,229 30,593 179,027 125,936 3 0.79% 0.69% 3 6 0.23% 0.19% 6 12 0.49% 0.24% 12 0.45% 0.36% 1.96% 1.48% (2) 20152014 12 31 2015 266

2015 2014 20152014 12 31 267 2015

[2014]1 (1) 2015 1 18,297,331 2 1,571,871 3 1,694,820 4 1,876,592 5 389,856,406 6 6,882,093 7 651,001 8 6,079,876 9 408,217 10 8,237 11 2,499,748 12 4,020,968 (1) 2015 268

(1) 2015 12 31 2015 9 30 2015 6 30 2015 3 31 1,285,459 1,241,650 1,202,597 1,212,919 18,297,331 18,256,503 17,875,933 17,624,946 7.03% 6.80% 6.73% 6.88% 2015 12 31 1 16,815,597 2 (9,829) 3 4 72,341 5 17,980 6 1,604,959 7 (203,717) 8 18,297,331 269 2015

2015 12 31 1 16,458,753 2 (15,568) 3 16,443,185 4 81,819 5 72,758 6 7 8 9 10 11 154,577 12 76,621 13 14 17,989 15 16 94,610 17 3,699,678 18 (2,094,719) 19 1,604,959 20 1,285,459 21 18,297,331 22 7.03% (1) 2015 270

2016 2015 2015 2015 2016 2016 3 30 2016 4H 2016 6 7 2016 8 31 2015 2016 6 79 30 2015 0.1752015 2006 6 12006 7 5 2010 6 182015 3 13 2014 10 24 2014 12 8 2015 3 31 294,387,791,2412015 12 31 A210,765,514,846 H83,622,276,395 999,400,0002015 12 31 600,000,000 399,400,000 2015 AH 12 3110,875.672015 12 31 A H 100 =83.778 2015 12 31 A 4.01 5.96 3.43 H 3.46 5.68 3.25 A 194.16 142.50 A H 601988 3988 601988.SS 3988.HK 601988 CH 3988 HK 271 2015

1 2 360002 360010 EK6323670 EK8196546 BOC 2014 PREF 4601 4601.HK EK5371647 A H 166 183 17M 36 (852) 2862 8555 (86) 21-3887 4800 (852) 2865 0990 166 36 (86) 21-3887 4800 H (HSCI) (MSCI) A A1 A A AAA 1 8 (86) 10-6659 2638 (86) 10-6659 4568 ir@bankofchina.com H 183 17M www.boc.cn www.sse.com.cn www.hkexnews.hk H(852)2862 8688 (86) 10-6659 2638 2015 272

2015 273

10,989 644 37 323 10,326 76 64 42 37.14% 2015 274

1 SWIFT BKCHCNBJ 22254BCHOCN (86) 010-66596688 (86) 010-66016871 100818 www.boc.cn 2 A C E SWIFT BKCHCNBJ110 (86) 010-85122288 (86) 010-85121739 100010 8 SWIFT BKCHCNBJ200 (86) 022-27108001 (86) 022-23312805 300204 28 SWIFT BKCHCNBJ220 (86) 0311-69696681 (86) 0311-69696692 050000 186 SWIFT BKCHCNBJ680 (86) 0351-8266016 (86) 0351-8266021 030006 12 SWIFT BKCHCNBJ880 (86) 0471-4690052 (86) 0471-4690001 010010 9 SWIFT BKCHCNBJ810 (86) 0411-82586666 (86) 0411-82637098 116001 699 SWIFT BKCHCNBJ840 (86) 0431-88408888 (86) 0431-88408901 130061 19 SWIFT BKCHCNBJ860 (86) 0451-53626841 (86) 0451-53624147 150001 200 SWIFT BKCHCNBJ300 33062BOCSHCN (86) 021-50375566 (86) 021-50372911 200120 148 SWIFT BKCHCNBJ940 34116BOCJSCN (86) 025-84207888 (86) 025-84206082 210005 321 SWIFT BKCHCNBJ910 (86) 0571-85011888 (86) 0571-87074837 310003 313 SWIFT BKCHCNBJ780 (86) 0551-62926995 (86) 0551-62926993 230061 136 SWIFT BKCHCNBJ720 92109BOCFJCN (86) 0591-87090999 (86) 0591-87090111 350003 10 SWIFT BKCHCNBJ550 (86) 0791-86471503 (86) 0791-86471505 330038 59 SWIFT BKCHCNBJ500 (86) 0532-81858000 (86) 0532-85818243 266071 CBD3-1 SWIFT BKCHCNBJ530 (86) 0371-87008888 (86) 0371-87007888 450018 677 SWIFT BKCHCNBJ600 (86) 027-85562866 (86) 027-85562959 (86) 027-85562955 430022 593 SWIFT BKCHCNBJ970 (86) 0731-82580703 (86) 0731-82580707 410005 197 199 SWIFT BKCHCNBJ400 (86) 020-83398888 (86) 020-83348080 510180 39 SWIFT BKCHCNBJ480 (86) 0771-2879316 (86) 0771-2813844 530022 2931 SWIFT BKCHCNBJ740 (86) 0898-66562023 (86) 0898-66562040 570102 35 SWIFT BKCHCNBJ570 (86) 028-86741950 (86) 028-86403346 (86) 028-86744859 610031 347 SWIFT BKCHCNBJ240 (86) 0851-85822419 (86) 0851-85825770 550002 275 2015

515 SWIFT BKCHCNBJ640 (86) 0871-63106335 (86) 0871-63175165 650051 7 SWIFT BKCHCNBJ900 (86) 0891-6835311 (86) 0891-6835311 850000 18 SWIFT BKCHCNBJ620 (86) 029-89593900 (86) 029-89592999 710077 525 SWIFT BKCHCNBJ660 (86) 0931-7825003 (86) 0931-7825004 730000 218 SWIFT BKCHCNBJ280 (86) 0971-8178888 (86) 0971-8174971 810000 39 SWIFT BKCHCNBJ260 (86) 0951-5681501 (86) 0951-5681509 750002 1 SWIFT BKCHCNBJ760 (86) 0991-2328888 (86) 0991-2825095 830002 218 SWIFT BKCHCNBJ59A (86) 023-63889234 (86) 023-63889217 400013 2022 SWIFT BKCHCNBJ45A (86) 0755-22338888 (86) 0755-82259209 518001 188 SWIFT BKCHCNBJ95B (86) 0512-65113558 (86) 0512-65114906 215002 139 SWIFT BKCHCNBJ92A (86) 0574-87196666 (86) 0574-87198889 315000 22 SWIFT BKCHCNBJ51B (86) 0531-86995099 (86) 0531-86995099 250063 40 SWIFT BKCHCNBJ73A (86) 0592-5066417 (86) 0592-5095130 361012 253 SWIFT BKCHCNBJ82A (86) 024-22810827 (86) 024-22857333 110013 110 9 10 11 (86) 010-83260001 (86) 010-83260006 100032 www.bocins.com 200 45 (86) 021-38834999 (86) 021-68873488 200120 www.bocim.com 200 1409 (86) 021-63291680 (86) 021-63291789 200120 www.boccfc.cn boccfcadmin@boccfc.cn 200 39 (86) 021-20328000 (86) 021-58883554 200120 www.bocichina.com admindiv.china@bocichina.com 110 9 (86) 010-57765000 (86) 010-57765550 100032 www.bocfullertonbank.com 118 28 (86) 010-58201888 (86) 010-58201999 100022 www.boc-samsunglife.cn 1 52 (852) 28462700 (852) 28105830 www.bochk.com 1 26 (852) 39886000 (852) 21479065 www.bocigroup.com info@bocigroup.com 1 7 (852) 28101203 (852) 25377609 71 9 (852) 28670888 (852) 25221705 www.bocgroup.com/bocg-ins info_ins@bocgroup.com 1 23 (852) 22007500 (852) 28772629 www.bocgi.com bocginv_bgi@bocgroup.com 2015 276

1111 1 13 (852) 21608800 (852) 28660938 www.bocgroup.com/bocg-life boc_life@bocgroup.com SWIFT BKCHMOMX (853) 28781828 (853) 28781833 www.bocmacau.com 418 (853) 28322323 (853) 28570737 www.taifungbank.com tfbsecr@taifungbank.com 105 1 4 SWIFT BKCHTWTP (886) 2-27585600 (886) 2-27581598 service.tw@bankofchina.com ASIA-PACIFIC AREA SINGAPORE BRANCH 4 BATTERY ROAD, BANK OF CHINA BUILDING, SINGAPORE 049908 SWIFT BKCHSGSGXXX (65) 65352411 (65) 65343401 service.sg@bankofchina.com TOKYO BRANCH BOC BLDG. 3-4-1 AKASAKA MINATO-KU, TOKYO 107-0052 JAPAN SWIFT BKCHJPJT (813) 35058818 (813) 35058868 service.jp@bankofchina.com SEOUL BRANCH 41, CHEONG GYE CHEON-RO, JONGNO-GU, (1/2/3F., YOUNG POONG BLDG., 33 SEOLIN-DONG) 03188, SEOUL, KOREA SWIFT BKCHKRSEXXX (82) 16705566 (82) 23996265 BANK OF CHINA (THAI) PUBLIC COMPANY LIMITED 179/4 BANGKOK CITY TOWER SOUTH SATHORN ROAD, THUNGMAHAMEK SATHORN DISTRICT, BANGKOK 10120, THAILAND SWIFT BKCHTHBK (662) 2861010 (662) 2861020 (662) 6795566 service.th@bankofchina.com BANK OF CHINA (MALAYSIA) BERHAD GROUND, MEZZANINE, & 1st FLOOR PLAZA OSK, 25 JALAN AMPANG 50450 KUALA LUMPUR, MALAYSIA SWIFT BKCHMYKL (603) 23878888 (603) 21615150 service.my@bankofchina.com HO CHI MINH CITY BRANCH 19/F., SUNWAH TOWER 115 NGUYEN HUE BLVD., DISTRICT 1 HOCHIMINH CITY, VIETNAM SWIFT BKCHVNVX (848) 38219949 (848) 38219948 service.vn@bankofchina.com MANILA BRANCH G/F. & 36/F. PHILAMLIFE TOWER 8767 PASEO DE ROXAS, MAKATI CITY MANILA PHILIPPINES SWIFT BKCHPHMM (632) 8850111 (632) 8850532 service.ph@bankofchina.com JAKARTA BRANCH TAMARA CENTER11th FLOOR, JALAN JEND. SUDIRMAN KAV. 24 JAKARTA 12920, INDONESIA SWIFT BKCHIDJA (6221) 5205502 (6221) 5201113/5207552 service.id@bankofchina.com SYDNEY BRANCH 39 41 YORK STREET, SYDNEY NSW 2000, AUSTRALIA SWIFT BKCHAU2SXXX (612) 82355888 (612) 92621794 service.au@bankofchina.com BANK OF CHINA (AUSTRALIA) LIMITED 39 41 YORK STREET, SYDNEY NSW 2000, AUSTRALIA SWIFT BKCHAU2AXXX (612) 82355888 (612) 92621794 service.au@bankofchina.com BANK OF CHINA (NEW ZEALAND) LIMITED LEVEL 17, TOWER 1, 205 QUEEN STREET, AUCKLAND, 1010, NEW ZEALAND SWIFT BKCHNZ22 (64) 99809000 service.nz@bankofchina.com JSC AB (BANK OF CHINA KAZAKHSTAN) 71B, MICRODISTRICT ZHETYSU-2, AUEZOV DISTRICT,050063, ALMATY, REPUBLIC OF KAZAKHSTAN SWIFT BKCHKZKA (7727) 2585510 (7727) 2585514/2501896 bockz@ittle.kz PHNOM PENH BRANCH CANADIA TOWER, 1st & 2nd FLOOR, #315 ANG DOUNG St. (CORNER OF MONIVONG BLVD. P.O.BOX 110, PHNOM PENH, CAMBODIA SWIFT BKCHKHPP (85523) 988 886 (85523) 988 880 service.kh@bankofchina.com VIENTIANE BRANCH NO.A1003 A2003, VIENTIANE CENTER, KHOUVIENG ROAD, NONGCHAN VILLAGE, SISATTANAK DISTRICT, VIENTIANE CAPITAL, LAO P.D.R. SWIFT BKCHLALAXXX (856) 21228888 (856) 21228880 service.la@bankofchina.com ULAANBAATAR REPRESENTATIVE OFFICE 11th FLOOR CENTRAL TOWER, 2 GREAT CHINGGIS KHAAN SQUARE, SBD-8, ULAANBAATAR 14200, MONGOLIA (976) 77095566 (976) 77195566 277 2015

BAHRAIN REPRESENTATIVE OFFICE OFFICE 1502, AL JASRAH TOWER, DIPLOMATIC AREA BUILDING 95, ROAD 1702, BLOCK 317, MANAMA KINGDOM OF BAHRAIN (973) 17531119 (973) 17531009 bldbcbgs@mail.notes.bank-of-china.com BANK OF CHINA MIDDLE EAST (DUBAI) LIMITED LEVEL 11 TOWER 2, AL FATTAN CURRENCY HOUSE DUBAI INTERNATIONAL FINANCIAL CENTRE P.O. BOX 118842 DUBAI, U.A.E. SWIFT BKCHAEAD (9714) 3819100 (9714) 3880778 BANK OF CHINA (DHABI) BRANCH LEVEL 11 TOWER 2, AL FATTAN CURRENCY HOUSE DUBAI INTERNATIONAL FINANCIAL CENTRE P.O. BOX 118842 DUBAI, U.A.E. SWIFT BKCHAEAD (9714) 3819100 (9714) 3880778 service.ae@bankofchina.com BANK OF CHINA LTD ABU DHABI GROUND FLOOR, MANSOUR TOWER, AL SALAM STREET, P.O.BOX 73098 ABU DHABI, U.A.E. SWIFT BKCHAEAA (9712) 4041666 (9712) 4041668 abudhabi.ae@bankofchina.com ISTANBUL REPRESENTATIVE OFFICE BUYUKDERE CAD. NO.185 KANYON OFIS BLOGU K.15, 34394, LEVENT ISTANBUL, TURKEY (90) 2122608888 (90) 2122798866 service.tr@bankofchina.com YANGON REPRESENTATIVE OFFICE 08-06, LEVEL 8, UNION FINANCIAL CENTER (UFC), CORNER OF MAHABANDOOLA ROAD & THEIN PHYU ROAD 45TH STREET, BOTATUNG TOWNSHIP, YANGON, MYANMAR (95) 18610408 service.mm@bankofchina.com BOC AVIATION PTE. LTD. 8 SHENTON WAY #18-01 SINGAPORE 068811 (65) 63235559 (65) 63236962 www.bocaviation.com information@bocaviation.com EUROPE LONDON BRANCH 1 LOTHBURY, LONDON EC2R 7DB, U.K. SWIFT BKCHGB2L (4420) 72828888 (4420) 76263892 http://www.bankofchina.com/uk/ service.uk@bankofchina.com BANK OF CHINA (UK) LIMITED 1 LOTHBURY, LONDON EC2R 7DB, U.K. SWIFT BKCHGB2U (4420) 72828888 (4420) 76263892 http://www.bankofchina.com/uk/ service.uk@bankofchina.com BOC AVIATION (IRELAND) LIMITED THE CRESCENT BUILDING NORTHWOOD, SANTRY DUBLIN 9 D09 C6X8 REPUBLIC OF IRELAND (353) 1 893 4173 PARIS BRANCH 23 25 AVENUE DE LA GRANDE ARMEE 75116 PARIS, FRANCE SWIFT BKCHFRPP 281 090 BDCSP (33) 149701370 (33) 149701372 FRANKFURT BRANCH BOCKENHEIMER LANDSTR. 24 60323 FRANKFURT AM MAIN, GERMANY SWIFT BKCHDEFF (4969) 1700900 (4969) 170090500 www.bankofchina.com/de/ service.de@bankofchina.com LUXEMBOURG BRANCH 37/39 BOULEVARD PRINCE HENRI L-1724 LUXEMBOURG P.O. BOX 114 L-2011, LUXEMBOURG SWIFT BKCHLULL (352) 268688300 (352) 221795 www.bankofchina.com/lu/ reception.lu@bankofchina.com BANK OF CHINA (LUXEMBOURG) S.A. 37/39 BOULEVARD PRINCE HENRI L-1724 LUXEMBOURG P.O. BOX 721 L-2017, LUXEMBOURG SWIFT BKCHLULA (352) 268688300 (352) 221795 reception.lu@bankofchina.com BANK OF CHINA (LUXEMBOURG) S.A. BRUSSELS BRANCH 20 AVENUE DES ARTS, 1000, BRUSSELS, BELGIUM SWIFT BKCHBEBB (32) 24056688 (32) 22302892 service.be@bankofchina.com BANK OF CHINA (LUXEMBOURG) S.A. ROTTERDAM BRANCH WESTBLAAK 109, 3012KH ROTTERDAM, THE NETHERLANDS SWIFT BKCHNL2R (3110) 2175888 (3110) 2175899 service.nl@bankofchina.com BANK OF CHINA (LUXEMBOURG) S.A. STOCKHOLM BRANCH BIRGER JARLSGATAN 28, 114 34 STOCKHOLM, SWEDEN SWIFT BKCHSESS (46) 107888888 (46) 107888801 service.se@bankofchina.com BANK OF CHINA (LUXEMBOURG) S.A. POLAND BRANCH UL. ZIELNA 41/43, 00-108 WARSAW, POLAND SWIFT BKCHPLPX (48) 224178888 (48) 224178887 service.pl@bankofchina.com 2015 278

BANK OF CHINA (LUXEMBOURG) S.A. LISBON BRANCH RUA DUQUE DE PALMELA Nº 35, 35A E 37; 1250-097 LISBOA, PORTUGAL SWIFT BKCHPTPL (351) 210495710 (351) 210495738 service.pt@bankofchina.com MILAN BRANCH VIA SANTA MARGHERITA, 14/16 20121 MILAN, ITALY SWIFT BKCHITMM (3902) 02864731 (3902) 89013411 BANK OF CHINA (HUNGARY) CLOSE LTD. 7 JOZSEF NADOR TER, 1051 BUDAPEST, HUNGARY SWIFT BKCHHUHB (361) 4299200 (361) 4299202 www.boc.cn/hu HUNGARIAN BRANCH 7 JOZSEF NADOR TER, 1051 BUDAPEST, HUNGARY SWIFT BKCHHUHH (361) 4299200 (361) 4299202 www.boc.cn/hu BANK OF CHINA (HUNGARY) CLOSE LTD. PRAGUE BRANCH NA FLORENCI 2116/15, NOVE MESTO, 11000 PRAHA 1, CZECH REPUBLIC SWIFT BKCHCZPPXXX (42) 0225986618 (42) 0225986618 service.cz@bankofchina.com BANK OF CHINA (HUNGARY) CLOSE LTD. VIENNA BRANCH BÖRSEPLATZ 6, A-1010 VIENNA, AUSTRIA SWIFT BKCHATWWXXX (43) 153666 (43) 153666888 service.at@bankofchina.com BANK OF CHINA (RUSSIA) 72, PROSPEKT MIRA, MOSCOW, 129110 RUSSIA SWIFT BKCHRUMM (7495) 2585301 (7495) 7950454 iboc@boc.ru AMERICA NEW YORK BRANCH 410 MADISON AVENUE NEW YORK, NY 10017 U.S.A. SWIFT BKCHUS33 WU 661723 (1212) 9353101 (1212) 5931831 www.bocusa.com BANK OF CHINA (CANADA) SUITE600, 50 MINTHORN BOULEVARD MARKHAM, ONTARIO CANADA, L3T7X8 SWIFT BKCHCATT (1905) 7716886 (1905) 7718555 service.ca@bankofchina.com GRAND CAYMAN BRANCH GRAND PAVILION COMMERCIAL CENTER 802 WEST BAY ROAD, P.O. BOX 30995, GRAND CAYMAN KY1-1204 CAYMAN ISLANDS SWIFT BKCHKYKY (1345) 9452000 (1345) 9452200 bocky@ky.bocusa.com PANAMA BRANCH P.O. BOX 0823-01030 PUNTA PACÍFICA CALLE ISAAC HANONO MISSRI P.H. OCEANÍA BUSINESS PLAZA TORRE 2000 PISO 36 PANAMA CITY, REPUBLIC OF PANAMA SWIFT BKCHPAPA (507) 2635522/2169400 (507) 2239960 bocpa@pa.bocusa.com BANCO DA CHINA BRASIL S.A. R.FREI CANECA, 1332, CEP01307-002, CONSOLACAO, SAO PAULO, SP, BRASIL SWIFT BKCHBRSP (5511) 35083200 (5511) 35083299 AFRICA JOHANNESBURG BRANCH 14TH 16TH FLOORS, ALICE LANE TOWERS, 15 ALICE LANE, SANDTON, JOHANNESBURG, SOUTH AFRICA SWIFT BKCHZAJJ (2711) 5209600 (2711) 7832336 service_za@mail.notes.bank-of-china.com BANK OF CHINA (ZAMBIA) LIMITED PLOT NO. 2339, KABELENGA ROAD, P. O. BOX 34550, LUSAKA, ZAMBIA SWIFT BKCHZMLU (260211) 233271 (260211) 236782 executive.zm@mail.notes.bank-of-china.com NAIROBI REPRESENTATIVE OFFICE MORNINGSIDE OFFICE PARK, NGONG ROAD, P.O. BOX 21357-00505, NAIROBI, KENYA (254) 203862811 (254) 203862812 service.ke@bankofchina.com LUANDA REPRESENTATIVE OFFICE CONDOMINIO CAJUEIRO, CASA NO. I16, TALATONA, LUANDA, REPUBLIC OF ANGOLA (244) 222020568 (244) 222020568 MOROCCO REPRESENTATIVE OFFICE TWIN CENTER, TOUR OUEST, 16 ÈME ÉTAGE, ANGLE BD. ZERKTOUNI ET AL MASSIRA, 20100, CASABLANCA, MOROCCO (212) 522958397 (212) 522958399 service.ma@bankofchina.com 279 2015

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