(02)2701-1777 E-mailbbb@cosmosbank.com.tw (02)2701-1777 E-maillawrence@cosmosbank.com.tw 113114 96 B1 http://www.tsc.com.tw (02)2504-8125 100 23 (02)2368-8277 156 12 http://www.deloitte.com.tw (02)2545-9988 http://www.cosmosbank.com.tw

... 1.. 3.. 5 26 30 30 32 38... 41 41 44 44 44 44 45 47 49 50 95 95 96 97 97 98 98 99.. 105.. 106...... 109...... 109...... 109...... 109...... 110...... 111...... 112...... 112...... 113

93 5.71% 90 93 7 George & Mary Banking in Asia George & Mary 93 12 twbbb/twa-3 twa-/twa-2 93 George & Mary Auto Lending Machine ALM George & Mary 93 Smile Happy Zoo Card A/O 360 1

ALM KPIs, Key Performance Indicators (globalization) 2

84 80 8 13 81 1 14 81 2 12 24 88 George & Mary 90 Living Mall EMV ( Europay, MasterCard, Visa ) 93 George & Mary 92 93 A/O 87 4 13 90 8 13 92 7 28 91 10 31 86 23 63 93 1 2 3 3

1 George & Mary 2 3 ATM / ATM ATM 4 Smile K MALL JCB Happy Zoo Card 4

1 94 4 14 OBU 5

2 NPL 6

1 93 12 31 1 () 68,683,282 3.88 93.06.11 3 80.12.27 68,683,282 3.88 0 0 0 0 2,088 0.00 93.06.11 3 80.12.27 71,197,413 4.02 71,197,413 4.02 0 0 0 0 11,094,562 0.63 93.06.11 3 87.03.20 11,094,562 0.63 2 59 0.00 60,000 0.00 93.06.11 3 93.06.11 60,000 0.00 285,649 0.02 11,139 0.00 93.06.11 3 87.03.20 11,139 0.00 111,580 0.01 0 0 0 0 0 0 0 0 11,621 0.00 0 0 93.06.11 3 87.03.20 18,598,663 1.05 18,598,663 1.05 0 0 0 0 34,359,234 1.94 93.06.11 3 84.05.27 34,359,234 1.94 0 0 0 0 0 0.00 93.06.11 3 80.12.27 7,965,816 0.45 7,965,816 0.45 1,081,585 0.06 0 0 93.06.11 3 80.12.27 37,599,669 2.12 37,599,669 2.12 0 0 0 0 32,422,990 1.83 93.06.11 3 84.05.27 32,422,990 1.83 0 0.00 93.06.11 3 87.03.20 55,699 0.00 55,699 0.00 53,375 0.00 27,048,171 1.53 93.06.11 3 87.03.20 27,048,171 1.53 187,480 0.01 0 0 0 0 0 0 0 0 34,863 0.00 0 0 7

1 () 116,210 0.01 93.06.11 3 87.03.20 116,210 0.01 548,081 0.03% 0 0 0 0 58,105 0.00 ST. John s University MBA Retirement System for Saving Institutions Citibank, N.A. 93.06.11 3 84.05.27 58,105 0.00 0 0 0 0 Morgan Stanly Asset Management Inc Sumitomo Bank 0 0.00 GTF Asset Management (Global) Ltd. Credit Swisse First Boston; General Motors Asset Management (GMAM) 903,000 0.05 93.06.11 3 90.05.28 903,000 0.05 6,203,397 20,000 0.00 0.35 0 0 43,102,561 2.43 93.06.11 3 80.12.27 43,102,561 2.43 0 0.00 80,000 0.00 93.06.11 3 93.06.11 80,000 0.00 633 0.00 139,452 0.01 93.06.11 3 80.12.27 139,452 0.01 279 0.00 0 0 0 0 0 0 0 0 0 0 0 0 1 294.1.21 8

93 12 31 9

93 12 31 Ruth-YIN HUA 10

2 93 12 31 () (1) (2) (3) (4) (5) (6) (7) v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v v (1) (2) (3) (4) (5) (6) (7) 11

3 93 12 31 () 870407 285,649 0.02 813,479 0.05 0 0.00 801227 187,480 0.01 0 0.00 0 0.00 921113 53,375 0.00 0 0.00 0 0.00 910327 78,291 0.00 0 0.00 0 () 0.00 : 871001 67,256 0.00 58,105 0.00 0 0.00 881101 548,081 0.03 0 0.00 0 0.00 881101 158,808 0.01 0 0.00 0 0.00 12

() 930901 125,996 0.01 0 0.00 0 0.00 () 930312 168,401 0.01 0 0.00 0 0.00 840901 82,291 0.00 0 0.00 0 0.00 930312 158,866 0.01 30,000 0.00 0 0.00 921113 43,461 0.00 0 0.00 0 0.00 () 920602 0 0.00 0 0.00 0 0.00 900601 527,008 0.03 0 0.00 0 0.00 920603 316 0.00 0 0.00 0 0.00 13

() 921120 61,061 0.00 0 0.00 0 The City University of New York Master of 0.00 Science 910122 45,213 0.00 11,189 0.00 0 0.00 860411 56,834 0.00 0 0.00 0 0.00 891228 80,303 0.00 0 0.00 0 0.00 931221 52,809 0.00 0 0.00 0 0.00 930901 0 0.00 0 0.00 0 0.00 910122 128,101 0.01 0 0.00 0 0.00 () 910122 28,000 0.00 0 0.00 0 0.00 921113 52,416 0.00 1,161 0.00 0 0.00 14

() 921126 84,951 0.00 34,863 0.00 0 0.00 901121 35,377 0.00 0 0.00 0 0.00 901121 52,865 0.00 0 0.00 0 0.00 920822 74,148 0.00 0 0.00 0 0.00 931221 77,945 0.00 0 0.00 0 0.00 () 920303 19,148 0.00 11,621 0.00 0 0.00 () 931221 44,351 0.00 23,242 0.00 0 0.00 () 921120 246,282 0.01 1,161 0.00 0 0.00 930115 28,878 0.00 0 0.00 0 0.00 15

() 890825 3,210 0.00 0 0.00 0 0.00 910122 37,606 0.00 0 0.00 0 0.00 900103 48,374 0.00 0 0.00 0 () 0.00 911108 68,166 0.00 11,621 0.00 0 0.00 () 921120 41,937 0.00 0 0.00 0 0.00 () 931001 21,187 0.00 0 0.00 0 0.00 () 910528 59,965 0.00 31,223 0.00 0 0.00 911129 41,696 0.00 0 0.00 0 0.00 930115 54,341 0.00 0 0.00 0 0.00 101 16

() 930115 42,865 0.00 0 0.00 0 0.00 921120 71,207 0.00 0 0.00 0 0.00 920303 70,417 0.00 0 0.00 0 0.00 () 921120 36,396 0.00 0 0.00 0 0.00 911128 46,646 0.00 0 0.00 0 0.00 931221 14,282 0.00 39,351 0.00 0 0.00 910808 90,896 0.01 0 0.00 0 0.00 () 911108 27,017 0.00 0 0.00 0 0.00 () 871124 73,131 0.00 0 0.00 0 0.00 17

() 911125 26,017 0.00 0 0.00 0 0.00 921127 3,018 0.00 740 0.00 0 0.00 () 921127 46,998 0.00 0 0.00 0 0.00 () 931001 105,051 0.01 0 0.00 0 0.00 () () 931015 873 0.00 0 0.00 0 0.00 () () 901213 26,396 0.00 0 0.00 0 0.00 930518 846 0.00 0 0.00 0 0.00 930115 24,242 0.00 0 0.00 0 0.00 921209 26,846 0.00 6,308 0.00 0 0.00 18

() 920714 885 0.00 0 0.00 0 0.00 931221 0 0.00 0 0.00 0 0.00 920714 635 0.00 11,621 0.00 0 0.00 920714 13,813 0.00 4,325 0.00 0 0.00 900726 82,456 0.00 20,785 0.00 0 0.00 920915 12,393 0.00 0 0.00 0 0.00 910614 31,105 0.00 0 0.00 0 0.00 920822 0 0.00 0 0.00 0 0.00 901025 64,338 0.00 0 0.00 0 0.00 () () 19

() 921007 22,873 0.00 6,000 0.00 0 0.00 910415 27,907 0.00 0 0.00 0 0.00 911030 25,346 0.00 3,257 0.00 0 0.00 920714 2,000 0.00 0 0.00 0 0.00 () 910422 53,315 0.00 3,369 0.00 0 0.00 880330 54,534 0.00 0 0.00 0 0.00 910807 51,592 0.00 0 0.00 0 0.00 () 930618 60,000 0.00 0 0.00 0 0.00 () 901121 20,000 0.00 0 0.00 0 0.00 20

() 911119 15,873 0.00 0 0.00 0 0.00 930506 20,230 0.00 0 0.00 0 0.00 911120 5,000 0.00 0 0.00 0 0.00 890301 30,517 0.00 0 0.00 0 0.00 () () () () 911119 20,000 0.00 0 0.00 0 0.00 930506 0 0.00 0 0.00 0 0.00 () 901121 37,556 0.00 0 0.00 0 0.00 901121 253,501 0.01 0 0.00 0 0.00 911120 95,576 0.01 0 0.00 0 0.00 () 21

() 930506 79,275 0.00 0 0.00 0 () 0.00 () 880324 31,965 0.00 0 0.00 0 0.00 堃 891017 81,763 0.00 0 0.00 0 0.00 () 871001 10,000 0.00 0 0.00 0 0.00 22

4 5,100 (1) 4,698 300 300 (2) 300 180 180 180 180 180 180 180 180 90 3 90 180 12,498 13.89% 1 4,800 300 2 93 150 93 150 3 93 6 11 5 300 180 180 660 0.73% 23

6 10,923 3,780 14,703 16.34% 7 1 93 94 3 31 93 94 3 31 94.4.12 1% 0 77,000 0-2,550,000 V 0 750,000 0 0 V -348,000-248,302-633 0-18,000 0 0 0-32,000 0 0 0 1,000 0 0 0-116,000 0 0 0-95,661 0 0 0-40,000 0-48,374 0-13,000 0 0 0 堃 -10,000 0 0 0-8,000 0 0 0-27,000 0 0 0 2 24

80 0.40 0 0.00 80 0.40 6,000 7.5 0 0.00 6,000 7.5 6,991 33.90 0 0.00 6,991 33.90 900 3.46 0 0.00 900 3.46 1,025 0.51 0 0.00 1,025 0.51 125 5 0 0.00 125 5 3,000 5 0 0.00 3,000 5 5,091 0.20 0 0.00 5,091 0.20 54,000 4.95 0 0.00 54,000 4.95 4,912 1.23 0 0.00 4,912 1.23 10,000 0.57 0 0.00 10,000 0.57 2,000 1.00 0 0.00 2,000 1.00 8,785 20.00 0 0.00 8,785 20.00 25

94 3 31 81 1 10 1,200,000 12,000,000 1,200,000 12,000,000 86 4 10 1,253,460 12,534,600 1,253,460 12,534,600 86.4.30 86120178 87 7 10 1,337,481 13,374,810 1,337,481 13,374,810 87.4.24 87717793 89 4 10 1,400,928 14,009,277 1,400,928 14,009,277 89.3.7 89073362 91 10 10 1,771,002 17,710,015 1,771,002 17,710,015 91.9.3 ( ) 0918011575 1,771,002 728,998 2,500,000 94 4 12 7 21 100 37,424 55 37,607 3,249 175,649 981,738 577,260 33,106 1,771,002 0.18 9.92 55.43 32.60 1.87 100.00 26

94 4 12 1 999 18,132 4,088,142 0.23 % 1,000 5,000 9,790 21,415,286 1.21 % 5,001 10,000 2,771 20,695,377 1.17 % 10,001 15,000 4,495 52,625,742 2.97 % 15,001 20,000 504 9,417,205 0.53 % 20,001 30,000 632 15,785,287 0.89 % 30,001 50,000 453 18,494,150 1.05 % 50,001 100,000 345 24,338,150 1.37 % 100,001 200,000 214 29,710,804 1.68 % 200,001 400,000 104 29,873,203 1.69 % 400,001 600,000 33 16,732,786 0.94 % 600,001 800,000 15 10,805,627 0.61 % 800,001 1,000,000 9 8,435,512 0.48 % 1,000,001 110 1,508,584,294 85.18 % 37,607 1,771,001,565 100.00 % 27

94 4 12 108,452 6.12 84,474 4.76 81,608 4.60 79,881 4.51 71,197 4.02 68,683 3.87 62,214 3.51 60,929 3.44 49,599 2.80 43,637 2.46 43,103 2.43 37,600 2.12 37,287 2.10 36,703 2.07 34,863 1.96 34,359 1.94 32,423 1.83 27,048 1.52 26,652 1.50 19,985 1.12 18,599 1.05% 18,358 1.03% 28

93 92 94 3 31 25.10 19.10 15.70 12.70 11.65 14.10 17.10 15.12 14.79 11.49 11.46 11.11 1 11.46 1 1,723,356 1,723,356 1,723,356 0.05 0.68 0.37 (3) 2 342 22.24 39.97 3 3 193 2 = / 393 92 1 (1) (2) (3) 29

2 1 2 3 1 93 2 91 60,000 12,354 94 190.8.13 292.7.28 391.10.31 30

91 9 27 370,073,820 10 3,700,738,200 31

1 (1) (2) (3) 2 93 92 92 17,063,571 88.38% 16,120,632 84.76% 942,939 5.85% 1,925,621 9.97% 1,533,605 8.06% 392,016 25.56% 57,742 0.30% 395,642 2.08% -337,900-85.41% - - 642 - -642-261,086 1.35% 969,468 5.10% -708,382-73.07% 19,308,020 100.00% 19,019,989 100.00% 288,031 1.51% 32

3 (1) 93 92 92 43,209,826 19.81% 38,545,529 18.34% 4,664,297 12.10% 174,956,884 80.19% 171,674,668 81.66% 3,282,216 1.91% 218,166,710 100.00% 210,220,197 100.00% 7,946,513 3.78% (2) 93 92 92 85,132,335 55.36% 77,396,317 52.80% 7,736,018 10.00% 68,655,277 44.64% 69,196,231 47.20% -540,954-0.78% 153,787,612 100.00% 146,592,548 100.00% 7,195,064 4.91% (3) 93 1,413,582 92 1,017,230 396,352 38.96% (4) 93 151 8,998 92 106 6,890 45 2,108 42.38% 1,270 4,735 92 1,232 1,731 38 3,004 3.11% 360 1 (1) George & Mary (2) 33

(3) (4) (5) 2 (1) (2) (3) SME (4) (5) 3 (1) (2) (3) 4 (1) (2) (3) IRB (4) RAROC 1 93 93 5.71% 34

94 (Fed) 94 4.21% 2 (1) 93 12 5 6,032 18.04% 9,051 59.57% 88 George & Mary (2) (3) 43 1 (1) George & Mary 88 George & Mary 94 3 140 719 George & Mary 93 94 3 100 35

(2) 90 92 9 94 3 (3) ATM 92 9 ATM 94 3 ATM 1 (4) 91 93 (5) 94 3 43 142,367 (6) 93 2 93 92 20,770 19,904 4.35% 3 (1) 93 92 11,857 7,266 63.18% 1,860 857 117.04% 13,717 8,123 68.87% 36

(2) GeorgeMary ATM (DVR) 4 (1) MOD( ) Safe Home Banking 94 (2) 94 (3) (4) 93 94 (5) 94 1 P33 2 (1) GeorgeMary know-how GeorgeMary 37

(2) (3) 25 92 93 94 3 31 2,832 3,121 3,095 85 60 59 2,917 3,181 3,154 31.16 31.87 32.13 4.16 4.6 4.83 0.00% 0.00% 0.00% 3.98% 4.40% 4.28% 85.71% 87.24% 87.42% 9.68% 7.89% 7.86% 0.63% 0.47% 0.44% 38

92 93 94 3 31 711 1,075 1,120 90 126 138 307 351 356 859 994 1,043 1 1 1 69 117 116 195 283 486 214 213 218 147 150 152 1 1 1 73 81 82 138 146 147 5 5 5 1,443 1,677 1,726 2 2 3 1,869 2,305 2,449 484 746 807 (FRM) 0 1 1 35 36 37 4 4 5 2 3 3 0 1 1 1 1 1 39

94 3 31 78 13 17 1 8 8 2 2 65 (FRM) 1 21 3 1 1 2 3 4 40

5 41

93 10 IBM 2066-001 IBM 2066-0C1 94 3 Z/OS 94 10 BRS(Business Recovery Services) ( ) 1 ( ) ( ) 24 2 IBM 爲 IBM RACF(Resource Access Control Facility) 3 (1) (2) ( ) (3) CYBER GUARD Administrator (4) 4 (1) CyberGuard KnightStar (2) Symantec AntiVirus 42

(3) (VPN: Virtual Private Network) (Internet) (Intranet) A VPN RSA Security VPN (4) (Web Sense) (5) (Mail Sweeper) (6) (Single Sign On) User-ID 5 (1) (2) (3) 6 (1) RACF (2) (3) (4) ( ) (5) 7 (1) (2) (3) 43

1 2 3 4 92 1 1 92 12 31 90 9 1 92 9 1 93 6 1 94 6 1 93 6 30 93 9 26 44

93 92 91 90 89 12,501,615 25,476,469 24,069,260 24,533,275 21,053,641 29,793,134 19,532,039 16,960,969 5,905,038 5,817,452 11,405,723 12,110,474 8,817,216 5,206,593 4,793,629 7,539,862 - - - - 192,798 91,688 91,271 89,927 58,697 156,636,387 151,982,558 141,044,996 142,687,389 131,732,765 4,060,048 3,538,543 938,503 2,914,444 2,644,869 161,337 140,494 147,077 159,138 147,883 7,818,303 7,077,797 4,967,093 4,466,670 4,133,481 22,978,127 21,140,831 21,317,031 10,081,365 9,701,200 8,358,303 - - - - 1,306,259 5,475,933 2,672,970 2,269,410 2,277,157 3,954,972 3,409,402 3,209,273 4,714,555 4,749,490-3,409,402 3,209,273 4,714,555 4,743,799 218,178,175 210,221,374 191,817,316 174,381,749 159,399,890 117,603 191,752 187,638 204,501 176,564 1,367,800 2,047,602 1,889,289 433,582 485,880 17,710,015 17,710,015 17,710,015 14,009,277 14,009,277 - - - - 563,436 - - - - - 176,404 176,404 176,404-28,787 - - - - - 2,479,780 2,389,801 1,221,901 30,765 ( 1,606,864 ) - 2,389,801 1,221,901 30,765 ( 1,008,950 ) ( 561,977 ) ( 531,390 ) ( 531,390 ) - - 253,087,334 241,090,893 218,353,416 196,043,839 180,083,617 233,283,112 221,346,063 199,776,486 182,003,797 167,088,981-221,346,063 199,776,486 182,003,797 167,083,290 19,804,222 19,744,830 18,576,930 14,040,042 12,994,636-19,744,830 18,576,930 14,040,042 13,000,327 1 2 1,581,574 28,787 45

93 92 91 90 89 94 3 31 19,308,020 19,019,989 15,264,583 14,192,359 13,647,503 4,982,434 18,634,589 17,479,066 13,635,169 12,862,651 17,544,698 4,945,269 ( ) 673,431 1,540,923 1,629,414 1,329,708 (3,897,195) 37,165 19,470 62,494 (3,219) 6,846 (66,045) (655,037) ( ) 692,901 1,603,417 1,626,195 1,336,554 (3,963,240) (617,872) ( ) 89,979 1,167,900 1,191,549 1,039,715 (3,195,754) (637,632) 0.05 0.68 0.83 0.74 (2.28) (0.37) 94 3 31 89 90 91 1 92 1 93 2 1 2 93 1 1 5051 46

93 92 91 90 89 94 3 31 92.14 91.78 91.42 92.79 92.71 92.29 1,101.62 1,064.57 1,032.46 1,241.92 1,226.24 1,147.42 39.48 35.85 26.74 31.81 31.81 41.13 12.40 9.73 13.58 10.53 8.70 12.27 72.56 73.12 74.13 82.85 83.71 71.95 2.35 2.87 3.22 6.97 4.37 2.98 0.09 0.08 0.07 0.08 0.07 0.08 6,285 7,121 7,047 7,644 8,231 1,569 29 437 550 560 ( 1,928 ) ( 201 ) 0.04 0.51 0.58 0.55 ( 1.73 ) ( 1.02 ) 0.46 6.10 7.31 7.69 ( 21.90 ) ( 13.10 ) 0.47 6.14 7.81 7.33 ( 23.42 ) ( 12.80 ) 0.05 0.68 0.83 0.74 ( 2.28 ) ( 0.37 ) 6.17 46.91 41.83 20.78 79.86 234.10 537.45 703.11 819.80 238.76 1.00 5.13 3.40 3.09 13.46 9.67 9.70 10.13 8.25 8.08 19,499,756 19,152,224 18,268,878 12,768,478 11,886,540 201,618,725 197,500,255 180,419,667 154,718,137 147,137,575 9.57 9.67 9.94 9.07 8.83 7.83 8.34 8.68 7.47 7.02 7.83 8.19 8.51 7.16 7.22 7.68 15,115,780 14,757,037 14,709,781 11,968,805 14,286,550 14,720,963 9.49 9.72 9.68 8.41 10.27 9.33 0.85 0.86 0.84 0.77 0.72 1.12 1.21 1.15 0.78 0.72 0.97 1.00 0.96 0.88 0.85 0.99 1.07 1.03 1.02 0.92 194 3 31 4 12 47

48 2 1. (1) 3 (2) (3) 2. 3. (1) (2) (3) (4) (5) 4. (1) (2) (3) (4) ( ) 4 5. 5 (1) (2) (3) 6. (1) = (2) (3) 12.5 (4) (5) (6) (7) 7. (1) 6 (2) (3) (4) 3 4 1. 2. 3. 4. 5. 5 1. 2. 3. 4. 6

49

14 24,108,516 16,308,993 12,202,433 12,231,745 9,151,825 3,079,920 237,353 50

3 0920123784 0920123784 51

1100 4 $ 3,724,657 2 $ 6,322,785 3 2105 23 1110 5 8,776,958 3 19,153,684 8 16 $ 8,358,303 3 $ - - 2120 17 1,306,259-5,475,933 2 1130 236 27 2140 18 3,954,972 2 3,409,402 2 29,793,134 12 19,532,039 8 23XX 19 26 218,178,175 86 210,221,374 87 25XX 20 117,603-191,752-1140 271426 2820 2 10 1,367,800 1 2,047,602 1 27 11,405,723 5 12,110,474 5 2XXX 233,283,112 92 221,346,063 92 1220 23 8 7,539,862 3 - - 3101 10 1250 192,798-91,688-2,500,000 1,771,002 1,771,002 17,710,015 7 17,710,015 7 13XX 2926 3201 176,404-176,404-32 156,636,387 62 151,982,558 63 3301 717,064-366,694-3302 1,672,737 1 855,207-2 10 3310 89,979-1,167,900 1 144101 138,801-144,600-3401 ( 30,587 ) - - - 144102 932,442-960,519-3510 47,646 ( 531,390 ) - ( 531,390 ) - 1441 1,071,243-1,105,119-3XXX 19,804,222 8 19,744,830 8 1457 211 12 2,988,805 1 2,433,424 1 2 28 1470 27 161,337-140,494-2 13 1501 4,357,807 2 4,218,214 2 1521 2,462,650 1 2,335,811 1 1531 1,224,846-855,178-1541 233,253-190,860-1551 414,228-425,258-15X1 8,692,784 3 8,025,321 3 15X2 ( 1,213,476 ) - ( 1,108,849 ) - 7,479,308 3 6,916,472 3 1570 338,995-161,325-15XX 7,818,303 3 7,077,797 3 1859 212 14 17,358,514 7 13,444,192 6 1856 2 24 129,428-230,039-1821 1226 28 3,194,385 1 3,480,228 1 1824 2 15 2,295,800 1 3,986,372 2 18XX 22,978,127 9 21,140,831 9 1XXX $ 253,087,334 100 $ 241,090,893 100 $ 253,087,334 100 $ 241,090,893 100 52

4501 226 33 $ 17,063,571 89 $ 16,120,632 85 4516 2 26 1,925,621 10 1,533,605 8 4531 2 57,742-395,642 2 4534 2 33 - - 642-4601 2 12 261,086 1 969,468 5 4100 19,308,020 100 19,019,989 100 5501 26 33 3,559,512 19 3,912,890 21 5516 435,380 2 377,580 2 5532 2 10 12,581-67,648-5534 2 33 19,409 - - - 5535 2 2,746,300 14 3,512,863 18 5609 212 14 4,986,360 26 3,736,778 20 5810 2 23 6,875,047 36 5,871,307 31 5800 18,634,589 97 17,479,066 92 6100 673,431 3 1,540,923 8 4999 2 35,942-69,346-5999 2 12 16,472-6,852-6300 692,901 3 1,603,417 8 6400 2 24 602,922 3 435,517 2 6900 $ 89,979 - $ 1,167,900 6 7000 25 $ 0.40 $ 0.05 $ 0.93 $ 0.68 53

2 2 1 2 2 2 1 2 2 1 2102 2 1,771,002 $ 17,710,015 $ 176,404 $ 9,229 $ - $ 1,212,672 $ 1,221,901 $ - ( $ 531,390 ) $ 18,576,930 - - - 357,465 - ( 357,465 ) - - - - - - - - 855,207 ( 855,207 ) - - - - - - - - - 1,167,900 1,167,900 - - 1,167,900 1,771,002 17,710,015 176,404 366,694 855,207 1,167,900 2,389,801 - ( 531,390 ) 19,744,830 - - - 350,370 - ( 350,370 ) - - - - - - - - 817,530 ( 817,530 ) - - - - - - - - - 89,979 89,979 - - 89,979 - - - - - - - ( 30,587 ) - ( 30,587 ) 1,771,002 $ 17,710,015 $ 176,404 $ 717,064 $ 1,672,737 $ 89,979 $ 2,479,780 ( $ 30,587 ) ( $ 531,390 ) $ 19,804,222 54

$ 89,979 $ 1,167,900 100,611 306,625 2,746,300 3,512,863 3,852,671 3,008,212 199,985 183,981 555,004 444,885 ( 162,792 ) ( 926,452 ) 793,734 461,766 727,121 ( 65,430 ) 21,366 67,648 ( 38 ) ( 14 ) 3,010-63,977-451,508 222,089 ( 10,114,191 ) ( 1,184,454 ) 1,046,277 ( 3,166,063 ) ( 101,110 ) 71 2,604 2,876 545,570 134,190 20,530 ( 1,412 ) 842,116 4,169,281 10,376,726 1,870,594 ( 7,539,862 ) - 151,366 305,880 5,799,594 9,010,000 ( 873,922 ) ( 1,321,186 ) ( 22,140,879 ) ( 23,253,610 ) ( 1,001,361 ) ( 1,482,065 ) 108 4,689 - ( 163,723 ) ( 1,348,005 ) ( 415,405 ) 864,424 96,307 763,876 387,083 55

$ 285,843 ( $ 559,386 ) ( 45,817 ) 6,583 ( 128,999 ) ( 229,657 ) - ( 518,800 ) ( 14,836,908 ) ( 16,262,696 ) ( 4,169,674 ) 2,802,963 7,956,801 7,822,853 ( 76,753 ) 1,238 ( 718,737 ) 72,914 8,358,303-11,349,940 10,699,968 46,724 ( 545 ) ( 2,598,128 ) ( 1,393,992 ) 6,322,785 3,280,739-4,436,038 $ 3,724,657 $ 6,322,785 $ 3,713,646 $ 4,014,023 $ 236,461 $ 150,534 $ 40,584 $ 207,412 $ - $ 165,011 $ - $ 2,114,312 $ 8,454,633 $ 3,630,562 7,959,231 3,324,682 495,402 305,880 344,036 - $ 151,366 $ 305,880 56

1 62 3,181 2,917 2 32 57

3 58

59

60

George & Mary 61

3 60,562 4 $2,477,137 $2,249,477 755,967 724,073 491,553 3,349,235 $3,724,657 $6,322,785 5 $ 4,953,851 $ 4,691,433 1,843,428 8,964,829 1,518,206 2,402,270 461,473 466,152-2,629,000 $ 8,776,958 $19,153,684 62

6 $19,568,516 $10,849,729 3,997,682 3,123,760 3,989,363 3,445,803 2,663,041 2,007,522 298,447-32,875 34,997 10,000 110,000 30,559,924 19,571,811 ( 766,790 ) ( 39,772 ) $29,793,134 $19,532,039 5,517,300 7 $ 7,408,800 $ 6,165,665 1,658,401 2,534,924 1,293,332 2,476,018 14 344,036-320,394 4,983 114,632 94,016 39,644 43,305-565,125 3,042 145,985 366,238 446,443 11,548,519 12,476,464 ( 142,796 ) ( 365,990 ) $11,405,723 $12,110,474 63

8 7,539,862 7,546,197 2,426,700 9 $ 90,724,564 $ 84,797,360 39,372,581 37,130,629 23,679,752 24,655,160 4,455,449 7,065,514 71,668 39,184 158,304,014 153,687,847 ( 1,667,627 ) ( 1,705,289 ) $156,636,387 $151,982,558 4,208,705 6,605,371 300,032 586,255 $ 764,399 $ 940,890 $ 1,705,289 3,305,320 ( 339,194 ) 2,966,126 451,508-451,508 ( 3,453,095 ) - ( 3,453,095 ) ( 823 ) ( 1,378 ) ( 2,201 ) $ 1,067,309 $ 600,318 $ 1,667,627 64

$ 465,502 $ 671,517 $ 1,137,019 3,245,876 269,868 3,515,744 107,473-107,473 222,089-222,089 166,269-166,269 ( 3,442,805 ) - ( 3,442,805 ) ( 5 ) ( 495 ) ( 500 ) $ 764,399 $ 940,890 $ 1,705,289 10 $ 138,801 20.00 $ 144,600 20.00 182,609 0.20 - - - - 182,609 0.20 500,000 4.95 500,000 4.95 100,000 0.57 100,000 0.57 60,000 7.50 60,000 7.50 49,120 1.23 46,610 1.17 30,000 5.00 30,000 5.00 20,000 1.00 20,000 1.00 10,250 0.51 10,250 0.51 9,000 3.46 9,000 3.46 1,250 5.00 1,250 5.00 800 0.40 800 0.40 963,029 960,519 ( 30,587 ) - 932,442 960,519 $ 1,071,243 $ 1,105,119 ( $ 84,092 ) 33.90 ( $ 68,525 ) 33.90 65

11 12 $ 2,235,103 $ 2,114,312 753,702 297,987-21,125 $ 2,988,805 $ 2,433,424 (1) Ginnie Mae Series 2004-19 Class AB $265,648 $ - 5.25% 1.46 Ginnie Mae Series 2004-64 Class DL 207,077-5.00% 1.98 Ginnie Mae Series 2004-19 Class CD 154,877-5.25% 1.40 Ginnie Mae Series 2004-26 Class AB 126,100-5.00% 1.89 Ginnie Mae Series 2003-70 Class GC - 89,932 5.50% 4.50 Ginnie Mae Series 2003-75 Class UA - 208,055 6.00% 6.14 $ 753,702 $ 297,987 (2) 2.8% 66

12 (1) George & Mary 11,567,438 11,390,000 335,000 a. 7,820,000 230,000 b. 1,190,000 35,000 2.2%c. 2,380,000 70,000 2.6% d. George & Mary 2,380,000 a. b. c. d. e. 926,452 87,217 George & Mary 38,991 123,801 67

$ 87,217 $ - 38,991 87,217 ( 55,661 ) ( -) ( 63,977 ) - $ 6,570 $ 87,217 (2) 8% 1.09 2.4% 2.6% (3) 10%20% $2,235,103 $2,114,312 0.25 1.09 13.98% 8% 10% ( 18,722 ) ( 78,712 ) 20% ( 35,823 ) ( 149,933 ) 4.48% 2.4% 10% ( 2,477 ) ( 24,333 ) 20% ( 4,952 ) ( 48,554 ) 68

(4) $ - $ 9,010,000 George & Mary 5,799,594 565,125-169,403 58,371-216,590 - (5) George & Mary $ 71,785,102 $ 1,971,856 $ 2,327,079 ( 8,255,037 ) ( 2,579,475 ) George & Mary $ 60,950,590 George & Mary $ 71,653,616 $ 2,958,664 $ 1,967,143 ( 1,380,863 ) ( 10,200,000 ) George & Mary $ 60,072,753 (6) George & Mary 581,323 69

13 $ 247,965 $ 202,210 572,150 533,938 105,907 99,416 287,454 273,285 $1,213,476 $1,108,849 14 $ 16,308,993 $ 12,202,433 538,052 644,239 145,166 171,700 26,724 25,507 12 6,570 87,217 333,009 313,096 $ 17,358,514 $ 13,444,192 (1) 3,753,942 291,750 3,462,192 a. b. 291,750 262,575 c. d. e. 2% (2) 4,700,691 203,652 4,497,039 70

a. b. 203,652 81,461 c. d. e. (3) 3,630,562 305,880 3,324,682 a. b. 305,880 c. d. e. (4) 6,240,239 2,195,301 1,186,570 7,248,970 3,714,614 2,753,317 892,298 5,575,633 15 $3,355,536 $4,861,429 ( 1,059,736 ) ( 875,057 ) $2,295,800 $3,986,372 71

16 8,358,303 8,364,290 17 $1,217,878 $1,352,471 62,200 4,090,000 14,424 23,765 11,757 9,697 $1,306,259 $5,475,933 18 $1,151,475 $1,305,680 755,967 724,073 602,051 520,196 378,812 372,090 359,337 93,197 79,242 77,509 39,962 43,305 588,126 273,352 $3,954,972 $3,409,402 19 $157,436,886 $153,716,395 50,769,736 47,756,665 8,120,810 6,694,912 1,506,178 1,413,355 11,465 23,747 333,100 616,300 $218,178,175 $210,221,374 20 72

$569,543 $476,432 119,032 92,589-95 458-7,122 8,513 ( 19,527 ) ( 8,086 ) $676,628 $569,543 (1) $120,761 $105,950 25,483 27,257 ( 24,704 ) ( 65,248 ) 96 27,505 $121,636 $ 95,464 (2) $ 46,640 $ 35,703 640,784 535,248 687,424 570,951 276,503 235,075 963,927 806,026 ( 790,794 ) ( 721,255 ) 173,133 84,771 ( 11,563 ) ( 13,490 ) 11,589 13,420 ( 157,486 ) ( 71,632 ) $ 15,673 $ 13,069 (3) $ 55,156 $ 43,884 73

(4) 3.25% 3.25% 2.25% 2.25% 3.25% 3.25% 21 (1) (2) (3) 74

30% 350,370 817,530 25,000,000 30% 357,465 855,207 22 47,646 - - 47,646 47,646 - - 47,646 75

(2) 23 $2,593,001 $2,128,724 153,185 121,925 121,737 95,560 247,450 213,375 248,631 188,353 306,373 256,532 24 (1) $485,177 $560,372 - ( 391,023 ) ( 7,220 ) ( 7,240 ) 29,295 ( 3,198 ) ( 15,994 ) - ( 10,190 ) ( 4,698 ) 98,578 ( 85,794 ) - 391,023 ( 427 ) - ( 651 ) ( 778 ) 24,354 ( 23,147 ) $602,922 $435,517 25% $ 173,215 $ 400,844 ( 28,335 ) ( 14,839 ) 239,796 15,995 ( 10,272 ) 158,372 10% 110,773 - $ 485,177 $ 560,372 76

(5) (6) (7) (3) $ 72,565 $101,860 15,994-15,112 113,690 16,319 6,129 3,918 3,267 5,520 5,093 $129,428 $230,039 (4) $134,862 $162,590 33.33%25.10% 4,844 1,866 56,636 56,835 1,866 77

25 $ 692,901 $ 89,979 1,723,356 $ 0.40 $ 0.05 $ 1,603,417 $ 1,167,900 1,723,356 $ 0.93 $ 0.68 26 (1) (2) 1 $ 1,951,327 1 0.00-13.00 ( $ 27,583 ) 2 $ 5,391,644 3 1.60-18.25 $ 163,677 3 $ 1,003,284 19 0.35-0.75 $ 5,520 4 $ 1,617,920 51 ( $ 36,553 ) 224,202 7 ( 9,026 ) $ 1,842,122 58 ( $ 45,579 ) 5 $ - - ( $ 17,929 ) 6 $ 200,442-0.025 $ 60 7 0.5-1 $ 1,902 78

1 $ 2,736,985 1 0.00-13.00 ( $ 39,381 ) 2 $ 6,113,249 4 1.60-18.25 $ 192,020 3 $ 453,284 8 0.35-0.75 $ 7,372 4 $ 1,685,270 48 ( $ 33,545 ) 221,270 6 - $ 1,906,540 54 ( $ 33,545 ) 5 $ 507,941 7 ( $ 4,881 ) 27 (1) 2,000,000 4,800,000 (2) 238,100 232,000 6,100 7,000 224,500 193,700 30,800 7,000 (3) 22,000 256,000 162,000 110,000 79

(1) 28 33 2,712,965 $ 372,578 291,567 221,648 141,069 77,619 1.0% 101,412 93,678 (2) $438,795 $188,585 $250,210 303,683 228,407 75,276 (3) A A 13,000 29 518,800 80

92,747 518,800 426,053 $ 518,800 110,424 4,331,715 229,656 $ 11,147 25,504 488 5,475,541 85,200 707,088 84,429 1,854 1,363 12,821 ( 65,939 ) ( 894 ) 81

$ ( 10,581,205 ) ( 3,139) 426,053 $ 92,747 $ 19,308,020 100 $ 19,221,121 100 18,634,589 97 17,714,731 92 673,431 3 1,506,390 8 35,942-84,471-16,472-8,048-692,901 3 1,582,813 8 602,922 3 435,517 2 $ 89,979 - $ 1,147,296 6 $0.05 $0.67 30 9.67 9.70 1,177.55 1,120.67 90.10.16 () 8% 82

31 $ 1,657,526 1.10 $ 1,976,097 1.29 12,473,279 1.23 12,892,452 1.35 6,601,171 16.70 5,363,806 18.25 29,308,856 1.37 21,522,204 1.52 5,761,728 1.02 - - 148,790,173 10.20 143,859,713 10.25 4,379 2.80 61,650 2.80 777,462 4.92 93,074 5.54 2,176,733 2.85 85,291 2.58 2,336,135 1.17 3,098,915 1.46 7,046,894 0.22 5,655,772 0.27 33,286,743 0.94 27,721,014 1.19 31,172,942 1.31 27,586,278 1.57 145,180,044 1.79 139,268,040 2.21 8,457,924 0.81 - - 32 83

$ 3,724,657 $ - $ - $ 3,724,657 8,776,958 - - 8,776,958 30,559,924-30,559,924 11,548,519 - - 11,548,519 7,539,862 - - 7,539,862 112,855,206 37,030,049 8,418,759 158,304,014 - - 1,101,830 1,101,830 2,235,103 753,702-2,988,805 1,100,713 2,254,823-3,355,536 721,071 856,614 1,616,700 3,194,385 161,337 - - 161,337 $179,223,350 $ 40,895,188 $ 11,137,289 $231,255,827 $ 8,358,303 $ - $ - $ 8,358,303 1,306,259 - - 1,306,259 3,752,428 202,544-3,954,972 186,109,356 32,068,819-218,178,175 8,297 83,246 26,060 117,603 104,326 - - 104,326 $199,638,969 $ 32,354,609 $ 26,060 $232,019,638 $ 6,181,785 $ 141,000 $ - $ 6,322,785 19,153,684 - - 19,153,684 19,571,811 - - 19,571,811 12,205,857 270,607-12,476,464 111,200,988 32,556,247 9,930,612 153,687,847 84

$ - $ - $ 1,105,119 $ 1,105,119-2,433,424-2,433,424 162,172 4,699,257-4,861,429 492,164 913,054 2,075,010 3,480,228 140,494 - - 140,494 $169,108,955 $ 41,013,589 $ 13,110,741 $223,233,285 $ 5,475,933 $ - $ - $ 5,475,933 3,210,315 199,087-3,409,402 180,136,077 30,085,297-210,221,374-191,752-191,752 82,292 - - 82,292 $188,904,617 $ 30,476,136 $ - $219,380,753 33 (1) 85

$ - $ - $ - $ 507,290 $ 124 ( $ 1,082 ) - - - 254,320 1,613 1,613 3,830,040 - ( 4,229 ) - - - 5,586,250 319,945 319,945 6,800,000 4,400 4,400 $ 17,929 $ 5,974 69,234 929 111,702 538 118 2,451 2,720 3,874 51,259-86

(2) $ 224,963,966 $ 224,963,966 $ 216,158,358 $ 216,158,358 231,981,302 231,981,302 219,511,293 219,511,293 a. b. c. (3) 19.89% 87

$86,913,692 $57,033,641 5,726,958 5,521,781 358,004 130,824 38%44% 57%44% (4) a. 10% $ 93,130,200 59 $ 90,060,514 59 17,938,599 11 22,376,372 15 88

b. () 34,860 $ 1,112,621 33,696 $ 1,144,933 ( 2,421) ( 9,939) 359 15,371 843 4,069 97 5,853 ( 98) ( 2,440) 618 2,924 31 884 ( 8,910) ( 2,832) 34 (1) a. 3,716,088 4,406,606 4,455,449 7,065,514 2.35 2.87 2,054,654 3,391,791 1.30 2.21 1,667,627 1,705,289 83.2.16 86.12.1 89

b. 15,191,251 $14,843,467 9.54 9.77 4.04 4.45 11.76 14.78 9.24 9.48 10.54 8.93 c. 2 d. 33 (2) a. 31 b. (%) 76.28 74.08 (%) ( 222.57 ) ( 235.84 ) c. 33 90

(3) a. 0.28 0.70 3.50 8.37 0.47 6.14 b. 0 3 0 31 90 91 180 181 $ 252,039,762 $ 69,132,858 $ 17,958,688 $ 13,464,570 $ 74,489,712 $ 76,993,934 323,601,853 37,078,067 34,468,362 41,752,073 173,924,001 36,379,350 ( 71,562,091 ) 32,054,791 ( 16,509,674 ) ( 28,287,503 ) ( 99,434,289 ) 40,614,584 ( 71,562,091 ) 32,054,791 15,545,117 ( 12,742,386 ) ( 112,176,675 ) ( 71,562,091 ) (4) 91

35 962 $ 184,328 189 440,633 98 14,566,290 249 10,800,841 448 11,586,291 36 (1) $ 15,189,977 $ 10,668,898 $ 2,280,784 $ 755,517 12,909,193 9,913,381 $ 15,189,977 $ 10,668,898 $ 15,189,977 $ 10,668,898 92

$ 2,280,784 $ 755,517 12,909,193 9,913,381 $15,189,977 $10,668,898 (2) 1 37 (1) (2) 33 (3) 38 93

$ 50,000 $ 50,000 6,991 33.90 ( $ 84,092 ) ( $ 42,573 ) ( $ 15,567 ) 130 2 143,723 143,723 8,785 20.00 138,801 37,226 2,986 50 4 94

4,100 - - - 4,525 4,525 95

3,724,657 6,322,785 ( 2,598,128 ) ( 41 ) 8,776,958 19,153,684 ( 10,376,726 ) ( 54 ) 7,539,862-7,539,862 100 192,798 91,688 ( 101,110 ) ( 110 ) 29,793,134 19,532,039 10,261,095 53 11,405,723 12,110,474 ( 704,751 ) ( 6 ) 156,636,387 151,982,558 4,653,829 3 1,071,243 1,105,119 ( 33,876 ) ( 3 ) 2,988,805 2,433,424 555,381 23 7,818,303 7,077,797 740,506 10 161,337 140,494 20,843 15 22,978,127 21,140,831 1,837,296 9 253,087,334 241,090,893 11,996,441 5 8,358,303-8,358,303 100 1,306,259 5,475,933 ( 4,169,674 ) ( 76 ) 3,954,972 3,409,402 545,570 16 218,178,175 210,221,374 7,956,801 4 117,603 191,752 ( 74,149 ) ( 39 ) 1,367,800 2,047,602 ( 679,802 ) ( 33 ) 233,283,112 221,346,063 11,937,049 5 17,710,015 17,710,015 - - 176,404 176,404 - - 2,479,780 2,389,801 89,979 4 ( 561,977 ) ( 531,390 ) 30,587 6 19,804,222 19,744,830 59,392-20% 96

$ 19,308,020 $ 19,019,989 $ 288,031 2 18,634,589 17,479,066 1,155,523 7 673,431 1,540,923 ( 867,492 ) ( 56 ) 1 35,942 69,346 ( 33,404 ) ( 48 ) 2 16,472 6,852 9,620 140 3 692,901 1,603,417 ( 910,516 ) ( 57 ) 602,922 435,517 167,405 38 4 $ 89,979 $ 1,167,900 ( 1,077,921 ) ( 92 ) 1 2 3 4 徴 10% 6.17 46.91 ( 86.85 ) 234.10 537.45 ( 56.44 ) 1.00 5.13 ( 80.51 ) 97

( ) 3,724,657 11,239,405 49,272,301 (34,308,239) 3,004,928 38,069,688 1 1 2 3 2 92 93 94 95 96 97 98 92-93 $1,505,024 $1,238,593 $ 266,431 $ - $ - $ - $ - $ - 92-94 816,559 13,325 202,621 600,613 - - - - 92-94 1,529,834 186,085 354,057 989,692 - - - - 92 82,517 82,517 - - - - - - 92 143,723 143,723 - - - - - - 1 2 CTI Contact Center 98

99 OBU

1 (1) (2) (3) (4) (5) 2 3 (1) 100

101 (2) 1 2 3 4 (1) (2) (3)

102 1 2 3 4 1 2

1 93 12 31 0% 10% 20% 1,806,899 OECD 20% 505,800 50% 8,610,296 100% 173,236,015 ( ) (613,976) 183,545,034 2 93 12 31 4,432,807 130,573 RP 141,000 RS 22,573 4,726,953 3 94 3 31 7,820,000 0 George & Mary 1,190,000 0 2,380,000 2,380,000 0 103

93 12 31 449,148 5,614,350 528,990 6,612,375 89,601 1,120,013 1,067,739 13,346,738 1 93 12 31 0 30 31 90 91 180 181 252,039,762 69,132,858 17,958,688 13,464,570 74,489,712 76,993,934 323,601,853 37,078,067 34,468,362 41,752,073 173,924,001 36,379,350 ( 71,562,091) 32,054,791 ( 16,509,674) ( 28,287,503) ( 99,434,289) 40,614,584 ( 71,562,091) 32,054,791 15,545,117 ( 12,742,386) ( 112,176,675) ( 71,562,091) 2 93 12 31 0 30 31 90 91 180 181 315,339 94,684 32,421 12,458 33,175 142,601 315,339 68,993 14,804 9,953 55,086 166,503 0 25,691 17,617 2,505 ( 21,911) ( 21,911) 0 25,691 43,308 45,813 23,902 0 3 93 13.095% 7% 2006 1 2 (1) IRB (2) (3) 104

105 3 (1) (2) (3) 4 1 2 Voice Mail

106 32 33 33-1 33-2 33-3

107

9511 966 11 96 P99 1 2 / 3 94 121 108

94 4 14 10 109

94 3 22 93 01 01 93 12 31 1 2 3 1. 2. 3. 4. 5. 4 5 6 7 94 3 17 14 0 110

1 (1) (2) 93 2 93 6 24 93 7 5 09301112870 1 93 6 25 4,362,504 2 93 9 16 3,559,934 3 93 12 23 3 5,000 4 94 3 17 9 111

( ) 112

(02)2701-1777 39 (02)2701-1777 39 (02)2778-1277 270 (02)2555-7777 70 (02)2778-8777 224 (02)2570-5777 160 (02)2517-3777 137 (02)2761-6688 132 (02)8866-1117 246 (02)2311-6777 50 (02)2717-1777 100 (02)3762-1999 138 B1 (02)3765-1111 88 (02)8771-3366 1 101 (02)8101-8177 45 5 (02)2981-2233 192 (02)8985-9777 39 (02)2259-7767 15 (02)2277-6377 331 (02)2289-8877 401 (02)2260-5588 123 (02)8668-5566 200 (02)2918-1199 202 (02)2625-0777 65 (02)2433-6566 193 (03)935-9577 147 (03)953-3377 50 2 (03)835-2299 560 (089)329-797 341 (03)339-7779 80 (03)427-2777 13 1 (03)280-5787 188 (03)212-9797 127 113

(03)525-5577 645 (03)526-3155 339 (03)577-5131 238 (03)526-1101 59 (037)265-725 81 (037)669-377 1192 (04)2328-3331 160 1 (04)2222-0077 63 (04)2708-5577 349 (04)2486-6363 331 (04)2568-4777 229 (04)2515-2777 329 (04)833-9777 266 (04)728-7777 199 3 (049)230-5000 636 (05)533-1566 80 (05)228-0777 302 (06)226-8777 351 (06)225-6131 167 (06)225-6141 26 (06)236-4401 133 (06)237-6391 184 (06)250-2183 129 (06)330-8777 23 (06)272-7757 21 (07)336-7977 80 (07)346-3677 878 (07)241-1777 151 (07)241-0777 242 (07)741-9777 165 3 (08)738-5678 451 (02)8023-9088 188 2 114