2010 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accura

Transcription

1 CHS Issue 21e - (01 August 2010)

2 2010 AVAYA All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. 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In addition, Avaya s standard warranty language, as well as information regarding support for this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: Please note that if you acquired the product from an authorized Avaya reseller outside of the United States and Canada, the warranty is provided to you by said Avaya reseller and not by Avaya. Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. 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Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose. Copyright Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation(s) and Product(s) provided by Avaya. All content on this site, the documentation(s) and the product(s) provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. 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Information regarding distributed Linux OS source code (for those Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site: Preventing toll fraud "Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there can be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services. Avaya fraud intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at for the United States and Canada. For additional support telephone numbers, see the Avaya Support Web site: Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to: [email protected]. Trademarks Avaya and Aura are trademarks of Avaya, Inc. The trademarks, logos and service marks ( Marks ) displayed in this site, the documentation(s) and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the documentation(s) and product(s) should be construed as granting, by implication, estoppel, or otherwise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc. All non-avaya trademarks are the property of their respective owners. Downloading documents For the most current versions of documentation, see the Avaya Support Web site: Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is in the United States. For additional support telephone numbers, see the Avaya Web site: Page 2

3 Contents IP500 V IP IP IP / VoIP IP500 IP500 V IP PC IP500 V SD IP IP IP Contents IP LED IP IP... Office IP... Office SD DS So8 BRI ISDN SNMP MIB SNMP SNMP DTE DTE AUX WAN SD 7.1 SD IP... Office SD SD Page 3

4 SD SD SD IP500 V IP VCM ETR ATM BRI IP BRI PRI IP BRI So IP500 V2 SD IP IP IP IP400 USB IP IP IP D D D L 9620C G G C ETR 6D ETR 18D ETR 34D T3 Classic T3 Comfort T3 Compact BM32 DBM EU EU24BL T3 DSS SMB B RIM XM ContactStore Customer Call Reporter... CCR one-x Portal for Phone Manager SoftConsole System Status Application... SSA TAPI Voic Pro Page 4

5 Contents BRI (So) BRI (To) DC I/P DS EF RS232 DTE ETR EXT O/P LAN PF PHONE (POT) PRI WAN V.24 WAN V.35 WAN X.21 WAN / Voic Pro Customer Call Reporter / EMC FCC FCC 325 Index Page 5

6

7 Chapter 1. Page 7

8

9 1. Avaya IP Office : IP IP Office Avaya Avaya (AU) IP Office IP Office / IP Office Avaya IP Office Page 9

10 IP Office one-x Portal for 4600/5600 IP Voic Pro Contact Store Compact DECT IP DECT R IP Phone Manager SoftConsole SIP IP Office Avaya ( SAP Avaya IP Office IP Office Release 6 Avaya IP400 IP400 IP500 RoHS RoHS Avaya RoHS Avaya RoHS SAP RoHS SAP SAP RoHS Page 10

11 1.1 6 IP Office IP500 V2 IP500 SD 2 LAN 3 : Page 11

12 1.2 IP500 V2 IP500 V2 IP Office IP500 V2 4 IP500 V2 IP500 V2 Avaya SD VK00nDd15SDvXoxkw9cR9x_jOXr_AWz9 32 IP500 IP500 4 IP500 IP400 IP500 IP500 IP500 VCM IP500 IP500 4 IP500 ETR6 IP500 IP500 IP500 IP500 IP500 BRI IP500 PRI IP VCM 4 4 BRI 2 IP400 IP500 IP400 IP400 VCM IP500 Page 12

13 : IP500 V2 IP500 IP500 IP IP400 WAN3 IP500 IP CAT3 UTP IP500 Avaya IP DVD DVD IP Office Avaya ( Page 13

14 IP500 IP500 IP500 V IP500 8 DS IP Avaya IP500 IP D4412D 4424D IP IP500 IP500 4 IP IP500 VCM VoIP IP500 IP500 2 IP500 IP400 IP400 VCM IP500 IP500 2 IP400 PRI T1 Dual PRI T1 PRI 30 E1 (1.4) Dual PRI E1 PRI 30 E1R2 RJ45 Dual PRI E1R2 RJ45 BRI-8 (UNI) ANLG 4 Uni VCM 4 VCM 8 VCM 16 VCM 24 Page 14

15 : VCM 30 IP IP500 IP IP500 IP500 BRI So IP500 IP500 IP400 V2 IP400 V2 IP500 BRI 6 (1-6)2 (7-8) 2 BRI VCM IP500 BRI IP500 V2 2 IP500 IP500 ATM 6 (1-6)2 (7-8) 4 (9-12) 10 VCM IP500 IP500 V2 2 IP500 IP IP500 ETR6 IP500 V2 6 ETR ETR 2 IP500 IP500 V2 3 IP500 IP Page 15

16 1.3.2 IP500 IP500 IP500 IP500 Page 16

17 : IP500 4 IP IP500 4 IP500 BRI 4 BRI 2B+D IP500 4 S-Bus To So ISDN BRI (So) IP500 PRI-U 2 PRI E1 PRIT1 T1 PRI E1R2 PRI IP500 4 IP500 PRI-U 8 B B PRI IP500 PRI 1 9 D Page 17

18 1.4 IP500 带外部扩展模块的 IP500 系统 IP500 V2 8 " WAN3 10/100 1 (3'3'') IP (6'6") IP WAN3 10/100 LAN LAN IP500 IP500 V2 Page 18

19 IP500 (PSU) 1m SAP IP500 V2 IP500 V2 +4-Port Exp IPO IPO 500 BRI So IPO IPO IPO IPO : IP400 (PSU) 1m / SAP IP500 V2 IP500 V2 +4-Port Exp IP IP V IP V IP IP IP400 8 V IP V IP V IP IP IP S0 (BRI) IP400 So WAN IP400 WAN IP400 WAN3 10/ Page 19

20 IP500 IP500 V2 IP WAN3 10/100 1 (3'3'') IP (6'6") IP WAN3 10/100 LAN LAN IP500 IP500 V2 Page 20

21 1.4.1 IP500 Release 6 IP500 IP500 IP500 V2 IP400 IP500 IP ANALOG : IP500 BRI So8 8 ISDN ETSI BRI-So BRI IP Avaya DS IP PHONE Page 21

22 1.5 IP Office IP500 IP500 V2 IP406 V2 IP412 (PSU) EU24XM24 T3 DSS Avaya IP 40W V1V1 IEC60320 C7 60W IP406 V2IP412IP400 V2IP400 V2 IP400 So8IP400 WAN3 10/100 IP500 30IP IEC60320 C13 IP 1151D1 1151D2 XM24 EU24/EU24BL 3 PoE PoE IP IEC60320 C PWR 5V PoE IP Office 1600 Plug-top 40W 60W IP412 So8 WAN3 10/ D2 1151D Avaya IP IEEE 802.3af (PoE) IP Office IP Page 22

23 V 50-60Hz SAP : (IEC60320 C13) CEE7/7 (Schuko) IP500 V2 IP500 IP406 V2 IP412* BS IP400 V2 V2 So8* WAN3 10/100* NEMA5-15P / CS22.2 No IP500 BRI So8 16/30 16/30 (IEC60320 C7) CEE7/16 (Europlug) IP400 V1 V1 BS IP NEMA * 40W IEC60320 C7 Page 23

24 1.5.3 (UPS) UPS UPS UPS VA 1.4 VA UPS UPS PC UPS 75% UPS UPS UPS 1000VA UPS 1000VA (100%) 5 UPS 500VA (50%) 16 UPS 8 UPS 1:10 UPS UPS UPS UPS IP Office VA IP Office VA IP Office VA IP IP406 V2 168 IP500 V2 230 IP VA VA IP406 V IP PC PC 400 WAN3 17 PSU So8 34 PSU - 12/ Avaya H.323 IP 1151D Page 24

25 1.5.4 RJ45 CAT3 (UTP) RJ45 : /RJ45 RJ45 LAN IDC RJ45 IP Office IP Office RJ45 RJ45 RJ45 RJ11 RJ11 RJ11 RJ11 RJ11 RJ45 RJ45 RJ11 Page 25

26 IP Office Avaya Avaya SAP 9-Way DTE RS232 DTE 9-Way D 9-way D 2m/6'6'' 2m/6'6'' DS RJ45 RJ11 DS m/13'2'' BRI/PRI BRI/PRI m/9'10'' RJ45 RJ45 WAN m/3'3'' 1m/3'3'' RJ45 RJ45 LAN LAN IP RJ45 RJ m/9'10'' 100m/328' LAN LAN WAN3 LAN m/3'3'' IP412 IP IP412 LAN m/9'10'' 100m/328' V.24 WAN 37-Way D 25-way D V.35 WAN 37-Way D 34-way MRAC X.21 WAN 37-Way D 15-way D m/9'10'' 5m/16'5'' 3m/9'10'' 5m/16'5'' 3m/9'10'' 5m/16'5'' DS (UTP) - 50nf/Km AWG22 (0.65mm) AWG24 (0.5mm) AWG26 (0.4mm) CW1308 ETR 305m/1000' 305m/1000' 122m/400' 122m/400' 2400/ m/3937' 1000m/3280' 670m/2200' 400m/1310' 4406D 1000m/3280' 1000m/3280' 400m/1310' 400m/1310' 4412D 1000m/3280' 700m/2295' 400m/1310' 400m/1310' 4424D 500m/1640' 500m/1640' 400m/1310' 400m/1310' m/3280' 1000m/3280' 400m/1310' 400m/1310' T3 (Upn) 1000m/3280' 1000m/3280' 400m/1310' 1000m/3280' 1000m/3280' 400m/1640' 800m/2620' Page 26

27 1.5.5 : 14 AWG (ATM16) (ATM4/ATM4U) Page 27

28 1.5.6 / DS DS ITWLinx towermax DS/2 4 Avaya 146E IROB POT 16 PHONE ITWLinx towermax CO/4x4 4 Avaya 146C ITWLinx towermax SCL/8 Avaya 146G Ext O/P towermax ITWLinx ( Page 28

29 1.6 / IP500 IP500 V2 IP500 IP412 IP406 V2 IP400 : IP500 IP500 V2 IP500 IP500 SAP IP500 IP500 V2 4.5mm 500mm Page 29

30 19" 2U IP400 IP500 IP500 IP500 (SAP ) IP500 V2 IP500 IP500 IP400 IP400 (SAP ) (SAP ) Page 30

31 1.7 IP Office Release 6 SN FK : IP500 V2 Avaya SD IP500 V2 IP Office IP500 IP500 IP Office IP406 V2 IP412 DTE IP Office 32 IP406 V2 IP412 IP500 IP500 V2 SD 1 IP Office IP Office (Voic Pro) IP Office Voic Pro IP Office 4 Page 31

32 Status Unknown Unknown IP Office Manager IP Office Valid Invalid Dormant Obsolete Expired License RFA Instances Expires Page 32

33 1.8 6 DS IP Office : (DS) , , 2410, D4412D+4424D+ IP500 IP500 V2 DS , 5410, D6416D+M6424D+M T3 (Upn) T3 CompactT3 ClassicT3 Comfort 3810 IP RJ45 LAN WAN IP Office IP IP/SW i i , 3620, 3626, 3641, SW SW SW4621SW SW L9620C 9630G G C ETR ETR 6DETR 18DETR 34D Refresh Softphone Avaya SIP SoftPhone T3 (IP) T3 IP CompactT3 IP ClassicT3 IP Comfort SIP IP IP IP Avaya IP Office PHONE , 6219, Interquartz Gemini 9330-AV9335-AV9281-AV IP DECT DECT R4 PARTNER DECT DECT IP DECT DECT IP500 V2 ETR Page 33

34 1.9 VoIP PABX IP PC LAN ISP IP (VoIP) VoIP IP /H.323 IP IP IP VoIP VoIP Avaya H.323 H.323DHCPTFTP 150ms 3% Page 34

35 1.9.1 IP IP IP G711G723 G729a IP500 IP500 VCM IP500 : VoIP IP IP IP IP ARS G723 IP IP IP IP TDM IP IP Office TDM IP IP 4.0 G729a G729a IP TDM IP T38 IP Office IP IP Office Fax Transport T SIP SIP T38 T38 VCM T38 H323 SCN 2 VCM T38 Equipment Classification Fax Machine Dial Fax T3 IP 20ms 10ms System Status Application Resources IP500 VCM IP500 VCM LED1 8 Page 35

36 1.10 Locale System System Locale Locale / 4.0 / Customer Phone Call Manager Reporter Soft Console one-x Portal Embedded Voic Voic Pro Page 36

37 : Customer Phone Call Manager Reporter Soft Console one-x Portal Embedded Voic Voic Pro - Page 37

38 / Manager PC Avaya Avaya EVM Embedded Voic Embedded Voic VM Pro Voic Pro Voic Pro Voic Pro Page 38

39 1.11 DVD IP Office Avaya SAP : Release 6 Admin and User DVD 1 DVD IP Office IP Office Voic Pro ScanSoft TTS DVD 2 Voic Pro TTS Voic Pro Avaya IP Office DVD Avaya LAN IP Office PC IP Office DVD PC PC PC PC PC IP Office PC IP Office Manager IP Office System Status Application Java SNMP MIB IP Office SNMP MIB Castlerock HP OpenView SNMP IP Office SNMP IP Office SMTP Syslog Monitor (SysMon) IP Office Avaya Page 39

40 IP Office DVD IP Office one-x Portal for PC Web PC one-x Phone Manager Phone Manager PC Avaya Phone Manager Phone Manager Phone Manager IP Office Phone Manager Phone Manager Lite Phone Manager IP Office Phone Manager Pro Phone Manager Pro Phone Manager Pro IP Office Phone Manager Pro Phone Manager Lite Professional Edition Phone Manager Pro PC Softphone PC softphone Phone Manager VoIP PC Phone Manager Pro TAPILink Lite Microsoft Telephony Application Program InterfaceTAPI TAPI IP Office TAPI IP Office TAPILink Lite IP Office Outlook TAPI SoftConsole SoftConsole 4 SoftConsole Embedded Voic Release 6 Embedded Voic IP406 V2 IP412 Avaya IP500 IP500 V2 Avaya SD Voic Pro IP Office PC IP Office Voic Pro ContactStore for Voic Pro Contact Store ContactStore PC IP Office Page 40

41 : SMDR SMDR 4.2 IP Office SMDR IP Call Center Customer Call Reporter PC Web PC CCR IP Office MS-SQL CTI TAPILink Pro TAPILink Pro TAPILink LiteTAPILink Pro TAPILink Lite CTI CTI Link Pro TAPILink Pro TAPI WAV driver CTI Link Pro RFA 4 4 TAPI-WAV driver TAPI 2.1 TAPI 3.0 Microsoft TAPI 3.0 Media Service Provider (MSP) DevLink Pro IP Office SMDR SMDR Page 41

42 1.12 Avaya IP Office IP Office Avaya IP Office Avaya ( IP Office Avaya ( Avaya / Avaya Avaya ( Avaya Avaya ( Avaya CD.bin Avaya ( Avaya ( Avaya Avaya ( Avaya Avaya IP Office IP Office Avaya Avaya Tek-Tips ( Info ( Yahoo Groups ( PBX Tech ( Page 42

43 : IP Office IP500 8 IP500 8 IP IP500 ATM 8 12 IP Office IP500 IP IP400 ATM16 PF1 PF2 PF1 1PF2 2 IP500 ETR6 7 8 IP IP500 V2 IP500 IP ETR6 3 ATM4 ATM4 Uni PRI 1 Uni ETR 6D ETR 18D ETR 34D Page 43

44

45 Chapter 2. Page 45

46 o 0 C 40 C / 32 F 104 F 2. o 10% 95% 3. o 4. o 5. o 6. o 7. o 8. o 9. o 10.o 11.o 12.o 13.o 14.o 15.o 16.o IP Office IP Avaya Page 46

47 2.2 19" IP500 IP500 V2 : IP400 75mm3 IP500 IP500 V2 90mm3.5 IP500 IP500 V IP500 IP500 V2 500mm Page 47

48 2.2.2 IP500 IP IP500 IP500 V2 IP500 IP500 SAP IP500 IP500 V2 4.5mm 500mm Page 48

49 Page 49 :

50 " 2U IP400 IP500 IP500 IP500 (SAP ) IP500 V2 IP500 IP500 IP400 IP400 (SAP ) (SAP ) Page 50

51 : IP500 IP500 V2 IP WAN3 10/100 1 (3'3'') IP (6'6") IP WAN3 10/100 LAN LAN IP500 IP500 V2 Page 51

52

53 Chapter 3. Page 53

54 3. IP Office IP Office PC Manager Manager IP Office System (SSA) Status SSA IP Office SSA IP Office System Status Monitor Monitor System Monitor IP Office Avaya Page 54

55 3.1 : Administration suite o System Monitor - o Manager - o System Status Application - o System Monitor IP Office IP Office System Monitor o Release 6 DVD ( ) Avaya ( Administrator Applications suite o Windows PC IP Office ManagerIP Office PC 600MHz AMD OpteronAMD Athlon64AMD Athlon XP 800MHz AMD OpteronAMD Athlon64AMD Athlon XP RAM 128MB 256MB 1GB -.NET2 800MB 200MB 1.4GB -.NET2 800MB IP Office Admin suite 600MB 800 x x Windows XP ProWindows VistaWindows 7Windows 2003 Windows Vista BusinessEnterprise Ultimate Windows 7 ProfessionalEnterprise Ultimate Page 55

56 1. Windows PC IP Office Admin suite IP Office 3.2 Admin suite 3.2 USB PC 2. DVDIP Office Administration Suit 3. setup.exe 4. Next > 5. Admin Suite Next > 6. Next > 7. Next > 8. System Monitor Manager Next > 9. Install 10. Windows.Net2.Net 11. PC Page 56

57 3.2 PC : IP Office IP PC IP Office o PC IP Office Administrator Application suite Windows PC o LAN o IP406 V2IP500 IP500 V2 RJ45-RJ45 LAN o IP412 RJ45-RJ45 LAN 1. LAN / PC PC LAN TCP/ IP IP PC DHCP 2. LAN PC LAN IP Office LAN LAN1 3. LAN LED LED LAN 4. Manager System Status Application Start Run cmd ping ping PC ping ipconfig PC IP exit 5. Manager System Status System onitor Page 57

58 3.3 Manager o PC IP Office Administrator Application suite Windows PC o LAN o IP406 V2IP500 IP500 V2 RJ45-RJ45 LAN o IP412 RJ45-RJ45 LAN 1. Start Programs IP Office Manager 2. PC Yes OK 3. File Open Configuration 4. Select IP Office IP Office IP Office MAC Unit/Broadcast Address / Refresh 5. OK 6. Administrator Administrator Page 58

59 3.4 : (SSA) SSA IP Office SSA IP Office System Status IP Office o PC IP Office Administrator Application suite Windows PC o LAN o IP406 V2IP500 IP500 V2 RJ45-RJ45 LAN o IP412 RJ45-RJ45 LAN 1. System Status System Status PC Start Programs IP Office System Status File Advanced System Status IP500 V2 Web IP System Status Application 2. System Status IP Office Control Unit IP Address IP LAN IP Services Base TCP Port TCP IP Office Services Base TCP Port TCP Local IP Address IP PC IP SSA IP Office SSI PC Customer Call Reporter User Name/Password / SSA IP Office Page 59

60 Auto Reconnect SSA 3. Logon Page 60

61 3.5 : Monitor System Monitor IP Office Avaya o PC IP Office Administrator Application suite Windows PC o LAN o IP406 V2IP500 IP500 V2 RJ45-RJ45 LAN o IP412 RJ45-RJ45 LAN 1. Start Programs IP Office Monitor File Select Unit 4. IP IP Office Manager IP Office IP Office Control Unit Type IP Office 5. OK Page 61

62

63 Chapter 4. IP500 V2 Page 63

64 4. IP500 V2 IP SD SD SD IP400 IP500 SD Avaya Page 64

65 4.1 IP500 V2 : o 5mm o o o RJ45-RJ45 LAN o M4 o o IP Office o 14AWG o / o 4.5mm o PC 1. o Admin suite Windows PC RJ45 LAN 2. o SD Page 65

66 4.2 IP Office Avaya ( IP Office one-x Portal for 4600/5600 IP Voic Pro Contact Store Compact DECT IP DECT R IP Phone Manager SoftConsole SIP IP Office Avaya ( Avaya CD.bin Avaya ( Page 66

67 4.3 IP500 V2 : Avaya Avaya o 1. o 2. o 3. o 4. o 5. o 6. o Page 67

68 4.4 SD IP500 V2 SD SD IP Office 9600 SD SD SD SD IP500 V2 SD IP500 V2 SD Avaya SD IP Office SD SD SD PC 3. Manager File Advanced Recreate SD Card IP Office SD 4. A-Law U-Law SD. 5. OK 6. SD 15 SD Ready IP Office Manager IP500 V2 SD IP Office 1. IP Office 2. config.cfg 3. SD /system/primary Page 68

69 4.4.3 IP500 V2 : SD Manager IP Office IP500 V2 SD IP Office IP Office IP Office Release 6 IP Office 1. Manager 2. Create an Offline Configuration 3. PARTNER Configuration IP Office Partner Version 4. OK 5. PARTNER Configuration Partner Version Administration IP Office 6. CSV 7. File Save Configuration As Page 69

70 4.4.4 IP500 V2 IP Office SD keys.txt IP Office (UTF8) Teleworker, Mobile Worker, NvWO_iVY5KJpZMNeY89IB1sIj0_QUCDm Power User, 9IJQW3yuPsbxjGS2XcMa16_J9H8cSeZ9 System Advanced, NvWO_iVY5KJpZMNeY89IB1sIj0_QUCDm 9IJQW3yuPsbxjGS2XcMa16_J9H8cSeZ9 1. SD /system/primary IP Office IP500 V2 SD IP Office SD holdmusic.wav WAV 128kbps khz PCM holdmusic.wav 2. SD /system/primary 3. IP Office xxiposs.jpg 9600 Page 70

71 4.5 IP500 IP500 V2 : SD IP IP IP IP500 IP Page 71

72 4.5.1 IP500 IP500 IP500 IP500 IP o IP500 IP o IP o 3 1. o 5mm 2. o IP IP IP IP Page 72

73 4.5.2 IP500 IP500 V2 : IP500 IP500 IP400 VCM IP500 IP500 V2 2 IP500 PRI T1 Dual PRI T1 PRI 30 E1 (1.4) Dual PRI E1 PRI 30 E1R2 RJ45 Dual PRI E1R2 RJ45 BRI-8 (UNI) ANLG 4 Uni VCM 4 VCM 8 VCM 16 VCM 24 VCM o IP o IP o 5mm 2. o IP400 VCM TRUNK 4. IP IP IP400 Page 73

74 4.5.3 IP500 IP400 IP 500 o 5mm o IP Page 74

75 4.6 IP500 V2 : IP500 IP500 IP500 V2 IP500 (SAP ) 4.5 (M3 x 6mm) Page 75

76 IP500 IP500 IP500 (SAP ) IP500 IP400 IP (Tma) o 0 C (32 F) 40 C (104 F) o 10% 95% 3. - IP (M3 x 6mm) Page 76

77 IP500 V2 : (M3 x 6mm) Page 77

78 4.8 IP Office WAN3 10/100 1 (3'3'') IP (6'6") IP WAN3 10/100 LAN LAN IP500 IP500 V2 o IP Office o o EXPANSION o o o o o o o Digital Station Phone o Digital Station V2 Phone V2 o PC o o 1m IP m o o o Page 78

79 IP500 V2 : IP Office EXPANSION EXPANSION Page 79

80 4.9 (ATM16) (ATM4/ATM4U) o M4 o o 14AWG o / 14 AWG IP500/IP500 V2 IP500 RS232 DTE 4 f3 Page 80

81 4.10 IP500 V2 : 1. IP500 V2 Avaya SD SD IP500 V2 4. SD 5. LED1 5 LED LED LED LED LED CPU SD SD IP500 LED 1 LED9 LED LED1/LED9 5 Page 81

82 4.11 LED LED LED SD SD CPU = = = = / = = = = = / = = / LED LED 1 8 LED 1 = = 5 = = IP500 LED IP500 IP500 VCM IP LED 1 8 LED 12.5% LED 1 8 LED 9 12 IP500 LED Page 82

83 IP500 V2 : LED LED BRI PRI LED 9 12 LED 9 = = 5 = = / 9 10 (AIS) 9 10 IP Office System Monitor LED = = = 4.12 Avaya DS IP500 V2 Avaya H323 IP500 V2 H323 IP Page 83

84

85 Chapter 5. Page 85

86 5. IP /DHCP Page 86

87 5.1 IP500 V2 SD IP Office : IP Office LAN1 LAN2/WAN IP IP DHCP DHCP IP Extensions and Users 201 Extn201Extn Hunt Group Main Incoming Call Routes Main RAS DialIn Default Short Codes IP400 A-Law U-Law IP500 IP500 V2 A-Law U-Law A-Law Mu-Law PCM PCM A-law Mu-law U-law Mu-law A-law PCM A-Law Mu-Law IP400 A-Law Mu-Law IP500 IP500 V2 Default DHCP/IP Address Settings DHCP/IP IP Office DHCP IP LAN DHCP 10 DHCP DHCP IP DHCP LAN DHCP LAN1 IP IP DHCP IP LAN1 LAN2 IP IP Manager Manager Page 87

88 5.2 Manager IP Office 1. IP Office 2. File Advanced Security Settings 3. IP Office security securitypwd 4. System Unsecured Interfaces System Password password Change OK OK 5. Service Users IP Office 6. Administrator Manager Operator Administrator Manager Operator Service User Details Change OK OK Page 88

89 : 7. General Change 8. File Configuration IP Office IP Office 1. IP Office 2. Users Remote Manager 3. User OK 4. Page 89

90 5.3 IP IP Office MAC LAN LAN1 LAN2 IP DHCP DHCP DHCP DHCP DHCP DHCP LAN1 LAN2/WAN IP IP DHCP DHCP IP IP DHCP IP Office IP 1. IP Office 2. System 3. System Name IP Office OK 4. LAN1 5. LAN SettingsLAN IP AddressIP IP MaskIP DHCP Mode DHCP OK 6. LAN PC DHCP PC Page 90

91 5.4 : IP IP500 V2 SD Manager IP412 IP406 V2 IP500 IP500 V2 IP412 IP406 V2 1. IP Office 9 DTE 2. IP Office 3. System 4. License Server IP Address IP OK IP Office 2. System 3. Dongle Serial Number 4. OK 5. License 6. License OK Page 91

92 5.5 ATM4 50% 1. Line 2. Trunk Type Out of Service BRIE1 PRIS0 QSIG Page 92

93 : T1T1 PRI E1R2 Channels Edit T1 Type Out of Service T1 PRIAdmin Out of Service E1R2 Line Signalling Type Out of Service Page 93

94 5.6 IP Office Network Network IP Office Fallback Network Unsuitable QSIG IP Office QSIG IP Office IP500 IP500 V2 1 4 IP421 IP406 V2 B 1 4 A 1 4 IP Office Page 94

95 : 1. Line 2. Line E1R2 Clock Quality Advanced 3. Network 4. Fallback 5. Unsuitable Page 95

96 5.7 ICLID IP Office ICLID 1. Line 2. T1 T1 PRI Page 96

97 : BRIE1 PRIS0 QSIG SIP 6 SIP SIP (900) (900) (44) 2 (90) (900) (44) (90) (44) (90) (900) Page 97

98

99 Chapter 6. Page 99

100 6. IP Office So8 BRI SNMP DTE AUX WAN Page 100

101 6.1 IP Office Release 6 IP Office RAM IP500 V2 SD CPU LED IP500 LED 1 9 : Manager 1. Manager File Advanced System Shutdown 2. Select IP OfficeSystem Shutdown Mode 3. Indefinite Timed IP Office System Status Application 1. System Status IP Office 2. System 3. Shutdown System 4. System Phone XX01XX02 XX03 System P hone Login Code Features Phone User System Admin 2. IP Office 3. System Shutdown Done Confirm Page 101

102 IP500 V2 AUX AUX 5 10 IP500 V2 10 Page 102

103 6.2 IP Office Manager : 1. Manager File Advanced Reboot 2. Select IP Office 3. Reboot Immediate When Free Call Barring Timed When Free Reboot Time Call Barring Reboot Time Timed IP Office Call Barring When Free 4. OK Page 103

104 6.3 IP500 V2 2 Start Up Manager 1. Manager File Advanced Memory Card Commands Shutdown 2. Select IP Office IP Office 3. OK LED System Status 1. System Status IP Office 2. System 3. Memory Cards 4. System Card Optional Card 5. Shutdown LED System Phone XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. SD System SD Option 5. Shutdown LED Page 104

105 : Manager 1. Manager File Advanced Memory Card Commands Startup 2. Select IP Office IP Office 3. OK System Status 3. System Status IP Office 4. System 3. Memory Cards 4. System Card Optional Card 5. Start Up System Phone XX01XX02 XX03 System P hone Login Code 4. Features Phone User System Admin 5. IP Office 6. Memory Card 4. SD System SD Option 5. Startup Page 105

106 6.4 IP Office IP Office ID IP IP Office / IP / IP Office IP / Page 106

107 : IP Office / IP / / / 5. Page 107

108 6.5 2 A (202) B (203) 1. Extension 2. Base Extension 202 A View Group Pane IP Office Manager ID 3. Base Extension 203 B IP Office Manager OK 4. Base Extension 203 B 5. Base Extension 202 A View Error Pane OK 6. IP Office 7. *36 Forced Login Page 108

109 6.6 IP Office 201 Base Extension IP Office : Base Extension 1. IP Office 2. Tools Renumber Extension OK 5. IP Office Page 109

110 1. User a. User Extension b. Cancel OK OK 2. Base Extension a. Extension b. Base Extension number c. OK IP Office Page 110

111 6.7 IP Office Manager IP Office IP Office Manager IP Office SD IP500 V2 SD : IP Office IP Office WAN3 10/100 WAN3 10/ IP Office PC PC IP Office LAN IP.bin IP406 V2 ip406u.bin 2.1 > 3.0 > 3.0(999) > 3.1 > 3.1(999) > 3.2 > 6.0. IP412 ip412.bin 1.3 > > 3.0 > 3.1 > 3.2 > 6.0. IP500 ip500.bin > 6.0. IP500 V2 ip500v2.bin 6.0 IP Office BIN IP Office IP Office IP Office IP Office IP Office Page 111

112 IP Office a. b. Manager File Open Configuration c. Select IP Office IP Office OK d. IP Office OK IP Office IP Office BOOTP PC IP Office e. File Save Configuration As... PC 2. File Advanced Upgrade UpgradeWiz Unit/Broadcast / IP Office Refresh 2. IP500 V2 IP Office.bin.bin 3. Available 2.1 Validate PC IP Office LAN LAN IP 2.1 Select Directory bin 4. Page 112

113 : WAN3 WAN3 WAN3 5. IP500 V2 Backup System Files SD /primary /backup Upload System Files SD /primary 6. Upgrade OK Validated Upgrade Validated a. RAM BIN offline IP Office Refresh BIN RAM b. bin c. IP500 V2 d. Yes e. Unvalidated Upgrade 2.1 IP Office PC IP Office LAN IP 7. Refresh 8. WAN3 Page 113

114 6.7.2 SD SD IP500 V2 IP Office Avaya ( IP Office Manager SD SD IP Office Manager SD IP Offic SD Manager System Status SD Page 114

115 6.8 : DS DS ITWLinx towermax DS/2 4 Avaya 146E IROB POT 16 PHONE ITWLinx towermax CO/4x4 4 Avaya 146C ITWLinx towermax SCL/8 Avaya 146G Ext O/P towermax ITWLinx ( Page 115

116 6.8.1 DS (IROB) IP Office DS ITWLinx towermax DS/2 IROB Avaya 146E IROB IP406 V2 DS 18AWG IP Office DS IROB 2 RJ45 2 RJ RJ45 DS II 3 4 I 4 5 I 5 6 II Page 116

117 6.8.2 IP Office PHONE (POT) : IP Office V1 V2 V V1 RJ11 PHONE (POT) RJ45 18AWG RJ11 RJ45 18AWG 1. SAP IP400 (81V) V1 RJ45 RJ11 IP400 V2 (101V) V2 RJ45 RJ Page 117

118 (SAP Code ) / 3. M4 M AWG 5. 14AWG 6. Page 118

119 6.9 EXT O/P EXT O/P 5 Phone Manager Pro Door SoftConsole Door Release Voic Pro Open Door : IP Office Relay On Relay Off Relay Pulse 1 2 *39 *42 *40 *43 *41 * IP Office towermax SCL/8 IP Office EXT O/P / 0.7A 55V 0.7 1A 1.4A Page 119

120 6.10 So8 BRI ISDN DID So8 ID So IDBearer Capability Any ID ID DID DID 1. DID # "n" "Main" ID x # 3. ID x. ID701 S0 Page 120

121 IP Office S0 Polycom Viewstation : So8 BRI PRI > 1 5ESS PRI AT&T Accunet PRI SO8 1. SO SO PRI 1500 S0 PRI 1. 91N N 95 Page 121

122 Polycom Polycom Viewstation 128Viewstation 256 Viewstation MP Polycom ' ETSI ISDN'ISDN ISDN ' ETSI Euro- ISDN' Polycom View Station 512 MP NTSC UIS View Station PVS 1419 / / / / S/T ISDN IEUS v18:a00320 / /ISDN A B ISDN ETSI Euro-ISDN 480. PIP: MP VS: 512 / /IMUX SPID: 168KB/s / / NTSC ISDN_Quad_BRI S/T / / / ISDN (H:320) Page 122

123 6.11 SNMP : So8 BRI SNMP SNMP SNMP CastleRock HP OpenView IP Office 2.0 SNMP SNMP SNMP IP SNMP SNMP IP Office IP Office 2.0 SNMP SNMP SNMP ' ' SNMP SNMP IP Office 2.0 SNMP SNMP Castle Rock SNMPc-EE 5.1.6c HP OpenView Network Node Manager 6.41 SNMP Page 123

124 MIB SNMP SNMP SNMP SNMP MIB MIB MIB MIB MIB IP Office DVD \AdminCD\smnp_mibs SNMP SNMP HP Open View Network Node Manager 1. MIB MIB MIB a. rfc2737-entity-mib.mib OpenView Install CD snmp_mibs\standard b. avayagen-mib.mib Admin DVD \AdminCD\snmp_mibs\IPOffice c. ipo-prod-mib.mib Admin DVD \AdminCD\snmp_mibs\IPOffice d. ipo-mib.mib Admin DVD \AdminCD\snmp_mibs\IPOffice e. inet-address-mib.mib Admin DVD \AdminCD\snmp_mibs\Standard f. rfc2213-integrated-services-mib.mib OpenView Install CD \AdminCD\snmp_mibs\standard g. diffserv-dscp-tc.mib Admin DVD \AdminCD\snmp_mibs\Standard h. diffserv-mib-hpov.mib Admin DVD \AdminCD\snmp_mibs\Standard i. ipo-phones-mib.mib Admin DVD \AdminCD\snmp_mibs\IPOffice 2. OpenView Network Node Manager 3. Options Load /Unload MIBsMIB SNMP 4. Load MIB 5. Compile Page 124

125 : SNMP CastleRock SNMPc 5.1.6c 1. MIB MIB C:\Program Files\SNMPc Network Manager\mibfiles MIB a. ENTITY-MIB Admin DVD \AdminCD\snmp_mibs\Standard b. AVAYAGEN-MIB.mib Admin DVD \AdminCD\snmp_mibs\IPOffice c. IPO-PROD-MIB.mib Admin DVD \AdminCD\snmp_mibs\IPOffice d. IPO-MIB.mib Admin DVD \AdminCD\snmp_mibs\IPOffice e. INET-ADDRESS-MIB.mib Admin DVD \AdminCD\snmp_mibs\Standard f. INTEGRATED-SERVICES-MIB Admin DVD \AdminCD\snmp_mibs\Standard g. DIFFSERV-DSCP-TC.mib Admin DVD \AdminCD\snmp_mibs\Standard h. DIFFSERV-MIB.mib Admin DVD \AdminCD\snmp_mibs\Standard i. IPO-PHONES-MIB.mib Admin DVD \AdminCD\snmp_mibs\IPOffice 2. SMNPc Config MIB DatabaseMIB 3. Add MIB CastleRock SNMPc V5.0.1 MIB CastleRock SNMPc V5.0.8 CastleRock SNMPc IP Office MIB MIB Administrator Applications DVD SNMPc MIB 2. SNMPc MIB STANDARD.mib SNMPv2-SMI.mib 3. SNMPv2-SMI.mib zerodotzero 4. STANDARD.MIB SNMPv2-SMI zerodotzero END 5. STANDARD.MIB 6. MIB SNMP-FRAMEWORK-MIB.mib MIB 7. MIB 8. MIB IPO-PHONES-MIB.mib DIFFSERV-MIB.mibIndexInteger DIFFSERV-MIB zerodotzero SNMPv2-SMI.mib MIB SNMP v2-smi. mib STANDARD.mib SNMPc SNMPv2-SMI zerodotzero SNMPc STANDARD.mib SNMPv2-SMI Page 125

126 SNMP SNMP IP Office SNMP SNMP Configuration Tree System SNMP 3. SNMP EnabledSNMP 4. SNMP PortSNMP SNMP UDP SNMP Community (Read-only) SNMP public SNMP 6. OK SNMP SNMP 1. Configuration Tree System SNMP 2. SNMP EnabledSNMP 3. Trap Destination 1 1Trap Destination 2 2 SNMP PC IP UDP IP Office SNMP 162 SNMP public SNMP 4. / PPP SNMP WAN3Modem2 ATM4 DS IP OK 5. Page 126

127 RFC1215 SNMP : SNMP warmstart coldstart linkdown linkup authenticationfailure PPP PPP SNMP IPO-MIB ipogenentityfailureevent ipogenentityoperationalevent ipogenentityerrorevent ipogenentitychangeevent ipogenlkscommsfailureevent ipogenlkscommsoperationalevent ipogenlkscommserrorevent ipogenlkscommschangeevent ipogenvmscommsfailureevent ipogenvmscommsoperationalevent ipogenvmscommserrorevent ipogenvmscommschangeevent ipogendscommsfailureevent ipogendscommsoperationalevent ipogendscommserrorevent ipogendscommschangeevent. delta delta S08 WAN3 ipogenentityfailureevent ipogenentityoperationalevent ipogenentityerrorevent ipogenentitychangeevent Page 127

128 ipogenentityfailureevent ipogenentityoperationalevent ipogenentityerrorevent ipogenentitychangeevent BRI E1 E1R2 T1 PRI ipogenentityfailureevent ipogenentityoperationalevent ipogenentityfailureevent ipogenentityoperationalevent ipogenentityfailureevent ipogenentityoperationalevent ipogenentityfailureevent ipogenentityoperationalevent IPO-PHONES-MIB ipophoneschangeevent DS IP PHONE (POT) ipophonestype potphone Page 128

129 6.12 DTE : SNMP IP Office DTE DTE DTE DTE IP Office DTE RS232 DTE IP400 IP Office HyperTerminal PC 38, TTY DTE Avaya RS232 IP Office IP Office DB9 DB9 9-Way RS232 DTE PC/ RTS 7 8 CTS 8 6 DSR DCD 1 4 DTR 4 9 RI RAM IP Office IP IP Office IP Office PC IP Page 129

130 File Advanced Erase Configuration IP Office 1. IP Office a. b. Manager File Open Configuration c. Select IP Office IP Office OK d. IP Office OK IP Office IP Office BOOTP PC IP Office e. File Save Configuration As... PC 2. PC IP Office DTE a. PC DTE HyperTerminal b. AT OK c. AT-DEBUG Hello> 3. RAM eraseconfig Hello> 4. erasenvconfig Hello> 5. reboot Page 130

131 : DTE Boot Loader IP Office 2. IP Office f. g. Manager File Open Configuration h. Select IP Office IP Office OK i. IP Office OK IP Office IP Office BOOTP PC IP Office j. File Save Configuration As... PC 2. PC IP Office DTE a. PC DTE HyperTerminal b. Terminal Manager TFTP Log TFTP c. d. escape Loader P12 Loader 2.4 CPU Revision 0x0900 e. AT OK f. OK 3. AT-X1 AT-X2 Sector 2 Erase (NV Config)2 NV OK AT-X3 Sector Erases (Config) OK Page 131

132 IP Office 1. PC IP Office DTE 2. PC DTE HyperTerminal 3. AT OK 4. AT-SECURITYRESETALL 5. MAC 6. OK Boot Loader IP Office 1. IP Office a. b. Manager File Open Configuration c. Select IP Office IP Office OK d. IP Office OK IP Office IP Office BOOTP PC IP Office e. File Save Configuration As... PC 2. PC IP Office DTE a. PC DTE HyperTerminal b. Terminal Manager TFTP Log TFTP c. d. escape Loader P12 Loader 2.4 CPU Revision 0x0900 e. AT OK f. OK 3. RAM AT-X3 Sector Erases (Config) OK 4. AT-X2 Sector 2 Erase (NV Config)2 NV OK AT-X Page 132

133 BOOTP BOOTP IP500 V2 IP500 V2 SD BOOTP IP IP Office IP Office PC IP BOOTP IP Office MAC IP.bin TFTP BOOTP : DTE 1. BOOTP MAC IP.bin IP Office. File Preferences Enable BootP ServerBootP View TFTPLog.bin 2. PC IP Office DTE a. PC DTE HyperTerminal b. AT OK c. AT-DEBUG Hello> 3. RAM upgrade 4. BootP TFTP Page 133

134 Boot Loader 2. BOOTP MAC IP.bin IP Office. File Preferences Enable BootP ServerBootP View TFTPLog.bin 2. PC IP Office DTE a. PC DTE HyperTerminal b. Terminal Manager TFTP Log TFTP c. d. escape Loader P12 Loader 2.4 CPU Revision 0x0900 e. AT OK f. OK 3. AT-X Multi-Sector Erase 4..bin IP500 V2 SD TFTP LogTFTP 5. TFTP LogTFTP IP BOOTP BOOTP 6. Page 134

135 6.13 IP500 IP500 V2 Reset CPU LED CPU LED / : DTE / AUX IP500 V2 AUX SD /primary Page 135

136 6.15 WAN WAN A B A IP B CHAP Encrypted Password 2. Dial In Dial In On B Service 3. RAS CHAP Service RAS serviceras Encrypted Password RAS B RAS WAN WAN Encrypted Password 4. WANPort WANPort WANPort WAN WANPort 5. IP IP AddressIP IP Destination B IP B A Page 136

137 Chapter 7. SD Page 137

138 7. SD IP500 V2 SD System SDSDOptional SD SD SD Avaya SD IP500 V2 Avaya SD IP Office IP Office IP Office RAM SD /primary IP500 V2 IP500 V2 00:00 00:30 RAM Manager IP Office RAM SD SD SD IP Office SD SD SD LED LED SD 2 Page 138

139 SD : Manager IP Office System Status Application System Phone SD System System Status Phone Shutdown/Restart / LED LED SD 2 Backup SD /primary /backup 6 Restore Copy SD /backup /primary IP Office SD SD 6 90 Upgrade Binaries SD /primary SD /primary IP Office 5 Upgrade Configuration SD /primary SD /primary IP Office 5 Upload System Files IP Office SD 40 View Files IP Office Manager PC SD Format IP Office 1 Recreate IP Office 15 Page 139

140 Avaya SD 4GB SDHC Class 2+ FAT32 SD SD /primary IP Office IP Office /backup SSA /lvmail /dynamic /AAG /doc Avaya Essential Edition Partner Version /dynamic IP Office /lvmail 15 /temp SD SD Page 140

141 7.1 SD SD : IP500 V2 ip500v2.bin 1. SD /primary 2. SD /backup 3. SD /primary 4. SD /backup BOOTP IP Office Manager BOOTP ip500v2.bin IP Office IP500 V2 SD /primary System Status Application SNMP Syslog Manager Select IP Office IP Office SD Primary SD /primary Aux Aux /backup /primary Page 141

142 7.2 SD Avaya SD SD Avaya SD SD Avaya SD 4GB SDHC Class 2+ FAT32 Manager IP Office System Status Application Avaya SD IP Office PC IP Office Manager PC SD SD SD SD IP Office Avaya SD. IP Office SD IP Office PC 1. SD 2. Manager File Advanced Format SD Card SD 3. A-Law U-Law 4. OK Recreate IP Office SD Card IP Office SD PC IP Office SD SD SD IP500 V2 SD IP500 V2 SD Avaya SD IP Office SD SD SD PC 3. Manager File Advanced Recreate SD Card IP Office SD 4. A-Law U-Law SD. 5. OK 6. SD 15 SD Ready Page 142

143 SD : SD 7.3 Manager SD SD 1. Manager File Embedded File Management 2. Select IP Office IP Office 3. Page 143

144 7.4 SD SD SD SD SD SD SD /primary /backup 6 Manager 1. Manager File Embedded File Management 2. Select IP Office IP Office File Backup System Files SD /primary /backup 6 System Status 1. System Status IP Office 2. System 3. Backup System Files SD /primary /backup 6 System Phone XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. System Backup SD /primary /backup 6 Page 144

145 7.4.2 SD : SD SD /backup /primary IP Office /primary IP Office Manager 1. Manager File Embedded File Management 2. Select IP Office IP Office File Backup System Files SD /backup /primary 6 IP Office System Status 1. System Status IP Office 2. System 3. Restore System Files SD /backup /primary 6 IP Office System Phone XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. System Restore SD /backup /primary 6 IP Office Page 145

146 7.4.3 SD SD /primary /backup SD 90 IP Office Manager 1. Manager File Embedded File Management 2. Select IP Office IP Office File Copy System Card SD SD 90 System Status 1. System Status IP Office 2. System 3. Memory Cards 4. System Card 5. Copy System Card SD SD 90 System Phone XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. Copy SD SD 90 Page 146

147 7.4.4 SD : SD SD /primary SD /primary IP Office SD /primary SD SD SD IP Office config.cfg keys.txt IP Office Manager SD 1. Manager File Embedded File Management 2. Select IP Office IP Office File Upgrade Configuration SD /primary (config.cfg ) (keys.txt ) SD / primary IP Office System Phone SD XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. Upgrade Config... SD /primary (config.cfg ) (keys.txt ) SD / primary IP Office Page 147

148 SD (config.cfg ) (keys.txt ) 5 IP Office Avaya ( IP Office Manager SD 1. Manager File Embedded File Management 2. Select IP Office IP Office File Upgrade Binaries SD /primary (config.cfg ) (keys.txt ) SD /primary 5 IP Office System Phone SD XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. Upgrade Binaries... SD /primary (config.cfg ) (keys.txt ) SD /primary 5 IP Office Page 148

149 7.5 SD : SD SD IP500 V2 IP Office Avaya ( IP Office Manager SD SD IP Office Manager SD IP Offic SD Manager System Status SD Page 149

150 7.5.1 SD 1. Manager File Embedded File Management 2. Select IP Office IP Office File Backup System Files SD /primary / backup 6 5. File Upload System Files SD / primary IP Office SD IP500 V SD 2. SD IP Office ManagerIP Office SD 4. Manager File Advanced Reboot 5. Select IP Office IP500 V2 OK 6. OK 7. SD Page 150

151 7.5.3 SD SD : SD SD 1. SD SD PC 3. Manager File Advanced Recreate SD Card IP Office SD 4. A-Law U-Law SD. 5. OK 6. SD 15 SD Ready 7. SD 8. SD SD Manager SD 1. Manager File Embedded File Management 2. Select IP Office IP Office File Upgrade Binaries SD /primary (config.cfg ) (keys.txt ) SD /primary 5 IP Office System Phone SD XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. Upgrade Binaries... SD /primary (config.cfg ) (keys.txt ) SD /primary 5 IP Office Page 151

152 7.6 SD LED LED SD 2 IP500 V2 SD IP406 V IP500 V2 2 Start Up Manager 1. Manager File Advanced Memory Card Commands Shutdown 2. Select IP Office IP Office 3. OK LED System Status 1. System Status IP Office 2. System 3. Memory Cards 4. System Card Optional Card 5. Shutdown LED System Phone XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. SD System SD Option 5. Shutdown LED Page 152

153 7.6.2 SD : SD Manager 1. Manager File Advanced Memory Card Commands Startup 2. Select IP Office IP Office 3. OK System Status 1. System Status IP Office 2. System 3. Memory Cards 4. System Card Optional Card 5. Start Up System Phone XX01XX02 XX03 System P hone Login Code 1. Features Phone User System Admin 2. IP Office 3. Memory Card 4. SD System SD Option 5. Startup Page 153

154 7.6.3 IP Office Release 6 IP Office RAM IP500 V2 SD CPU LED IP500 LED 1 9 Manager 1. Manager File Advanced System Shutdown 2. Select IP OfficeSystem Shutdown Mode 3. Indefinite Timed IP Office System Status Application 1. System Status IP Office 2. System 3. Shutdown System 4. System Phone XX01XX02 XX03 System P hone Login Code Features Phone User System Admin 2. IP Office 3. System Shutdown Done Confirm Page 154

155 SD : SD IP500 V2 AUX AUX 5 10 IP500 V2 10 Page 155

156 Page 156

157 Chapter 8. Page 157

158 8. IP Office 8.1 IP Office Release 6 IP Office IP400 IP500 IP500 V2 IP406 V2 IP412 IP IP500 V ETR WAN (MOH) O/P Voic Pro/TAPI WAV ETR IP IP BRI - PRI - PRI A IP IP IP500 BRI IP500 PRI VCM IP400 VCM IP500 VCM [1] x x 71x445x245mm 2.8"x17.5"x9.7" 73x445x365mm 2.9"x17.5"x14.4" 73x445x365mm 2.9"x17.5"x14.4" 1. IP500 V2 IP500 VCM Page 158

159 Page 159 :

160 8.1.1 IP500 V VCM IP500 2 IP IP500 VCM 2 IP400 VCM 40 Voic Pro/TAPI WAV 6.0Bin = ip500v2.bin IP500 IP mm/17.5" 365mm/14.4" 73mm/2.9"/2U 90mm 220m 500mm 2048KB / SAP IPO 500 V2 500 V Avaya SD IPO SD A-Law IPO SD Mu-Law IPO SD IEC60320 C13 CEE7/ BS NEMA5-15P IP500 IP Page 160

161 : IP500 IP IP500 IP Page 161

162 AUX CPU EXT O/P INPUT LAN SD RESET RS232 SD WAN 3.5mm SD /primary / = = = = / RJ45 3.5mm IP Office RJ45 WAN 3 10/100Mbps MDI SD LED SD 9-Way D SD LED = = = = = = = / RJ45 LAN 3 10/100Mbps MDI Page 162

163 8.2 IP500 IP500 IP500 V2 4 : 1 4 IP500 8 DS IP Avaya IP500 IP D4412D 4424D IP IP500 IP500 4 IP IP500 VCM VoIP IP500 IP500 2 IP500 IP400 IP400 VCM IP500 IP500 2 IP400 PRI T1 Dual PRI T1 PRI 30 E1 (1.4) Dual PRI E1 PRI 30 E1R2 RJ45 Dual PRI E1R2 RJ45 BRI-8 (UNI) ANLG 4 Uni VCM 4 VCM 8 VCM 16 VCM 24 VCM 30 Page 163

164 IP IP500 IP IP500 IP500 BRI So IP500 IP500 IP400 V2 IP400 V2 IP500 BRI 6 (1-6)2 (7-8) 2 BRI VCM IP500 BRI IP500 V2 2 IP500 IP500 ATM 6 (1-6)2 (7-8) 4 (9-12) 10 VCM IP500 IP500 V2 2 IP500 IP IP500 ETR6 IP500 V2 6 ETR ETR 2 IP500 IP500 V2 3 IP500 IP Page 164

165 8.2.1 IP : IP IP IP LED 1 8 ICLID DTMFADTMFC DTMFDFSK UK mA 40V LED LED 1 REN 2 1 = IP500 IP500 BRI IP500 PRI = 5 = = LED 9 LED 9 12 = = 5 = = BRI PRI / 9 10 (AIS) 9 10 IP Office System Monitor SAP IPO IPO Page 165

166 Page 166

167 8.2.2 : IP500 IP500 (DS) 8 RJ45 DS Avaya IP IP500 4 RJ45 8 DS 4406D4412D 4424D IP IP LED 1 8 DS 4406D 4412D 4424D - LED 1 = = 5 = = 9 12 LED 9 LED 9 12 = IP500 IP500 BRI IP500 PRI = 5 = = BRI PRI / 9 10 (AIS) 9 10 IP Office System Monitor SAP IPO 500 Extn Card Dgtl Sta Page 167

168 8.2.3 IP500 IP Office IP400 IP500 IP400 IP400 VCM IP500 2 IP400 PRI T1 Dual PRI T1 PRI 30 E1 (1.4) Dual PRI E1 PRI 30 E1R2 RJ45 Dual PRI E1R2 RJ45 BRI-8 (UNI) ANLG 4 Uni IP VCM 4 VCM 8 VCM 16 VCM 24 VCM 30 IP500. SAP IPO IP500 Page 168

169 8.2.4 VCM IP500 VoIP IP IP : IP500 IP500 VCM RJ45 IP500 IP500 VCM IP ms G.711G729a G.723 IP500 VCM VCM IP500 VCM32 IP500 VCM64 G G.729a G IP IP LED 1 8 LED 12.5% LED 1 = = 5 = = LED 1 8 LED 1 = = 5 = = 9 12 LED 9 LED 9 12 = IP500 IP500 BRI IP500 PRI = 5 = = BRI PRI / 9 10 (AIS) Page 169

170 9 10 IP Office System Monitor SAP IPO 500 MC VCM 32 IPO 500 MC VCM Page 170

171 IP : IP500 4 IP500 IP500 BRI So IP500 IP500 IP400 V2 IP400 V2 IP IP500. WAN3 10/100 1 (3'3'') IP (6'6") IP WAN3 10/100 LAN LAN IP500 IP500 V2 LED 1 8 LED 9 12 SAP IPO IP IPO RJ45/RJ Page 171

172 8.2.6 ETR6 IP500 6 ETR IP500 V2 2 IP500 4 RJ ETR IP IP IP500 BRI LED ETR 1 6 ETR ETR LED ETR ETR 34D LED 1 ETR6 2 4 = 5 REN 1 = = DTMF = 51V ICLID Bellcore 202 ICLID DTMFADTMFC DTMFDFSK UK20 REN mA 40V EF 7 8 IP500 LED ETR6 LED PRI LED 9 = 5 = = = PRI / 9 10 (AIS) Page 172

173 : IP IP Office System Monitor SAP IPO IP500 V2 EXTN CARD ETR6 IPO IP500 V2 EXTN CARD ETR Page 173

174 8.2.7 ATM IP500 V2 IP VCM IP500 V2 2. IP LED 1 6 DS 4406D 4412D 4424D - LED 1 = 5 = = = 7 8 ICLID DTMFA DTMFC DTMFDFSK UK20 REN mA 40V 8 12 LED 9 12 DTMFICLID DTMF LD 16ms LED 9 = 5 = = = SAP IPO IP500 V2 COMBINATION CARD ATM IPO IP500 V2 COMBINATION CARD ATM Page 174

175 8.2.8 BRI IP500 V2 IP500 : IP BRI 4 BRI 10 VCM IP IP LED 1 6 DS 4406D 4412D 4424D - LED 1 = 5 = = = 7 8 ICLID DTMFA DTMFC DTMFDFSK UK20 REN mA 40V LED BRI B+D ETSI AusTS LED 9 = 5 = = = SAP IPO IP500 V2 BRI IPO IP500 V2 BRI Page 175

176 8.3 IP500 IP500 IP500 IP500 Page 176

177 : IP500 IP500 4 IP IP500 4 IP500 BRI 4 BRI 2B+D IP500 4 S-Bus To So ISDN BRI (So) IP500 PRI-U 2 PRI E1 PRIT1 T1 PRI E1R2 PRI IP500 4 IP500 PRI-U 8 B B PRI IP500 PRI 1 9 D Page 177

178 8.3.1 IP500 4 IP500 IP500 IP500 4 / 4 IP500 DTMFICLID / DTMF LD 16ms Off IP IP IP (9-12) IP LED LED 9 = 5 = = = SAP IPO 500 Trnk Anlg 4 Uni Page 178

179 8.3.2 BRI : IP500 IP500 BRI-To IP500 IP500 IP500 4 / 2 4 BRI IP B+D ETSI AusTS013 IP Office IP S-Bus 4.2+ To So ISDN BRI (So) (UAE) (EU) (9-12) IP LED LED 9 = 5 = = = SAP IPO 500 Trnk Anlg 4 Uni IPO 500 Trnk Anlg 8 Uni IP0 IP500 BRI S0 CONVTR CBL IP500 BRI So Page 179

180 8.3.3 PRI IP500 PRI / 1 2 PRI PRI IP Office Manager E1 PRI 30B+D E1R2 PRI 30B T1 24B T1 PRI 23B+D Change Universal PRI Card Line Type PRI IP Office Manager IP IP500 PRI-U 8 B B PRI IP500 PRI 1 9 D IP (9-12) IP LED / 9 10 (AIS) 9 10 IP Office System Monitor LED 9 = 5 = = = SAP IPO 500 TRNK PRI 1 UNI IPO 500 TRNK PRI 2 UNI Page 180

181 8.4 IP500 : IP500 Release 6 IP500 IP500 IP500 V2 IP400 IP500 IP ANALOG IP500 BRI So8 8 ISDN ETSI BRI-So BRI IP Avaya DS IP PHONE Page 181

182 IP500 IP Office 16 IP Office Avaya 146G Small Office Edition IP Office 1.0Bin = naatm16.bin 2 40W I/P IEC60320 C7 IP500 19" 445mm/17.5" 245mm/9.7" 71mm/2.8"/2U 2.9Kg/6.6lbs 4.2Kg/9.4lbs Page 182

183 : IP500 IPO 500 DC I/P DTE PF RJ45 IP Office 1 2 PF1 PF2 Avaya 40W IEC60320 C7 25-Way D Avaya RJ45 IP Office RJ45 IP Office / SAP IPO IEC60320 C7 NEMA IP (PSU) Page 183

184 8.4.2 BRI So8 So8 ETSI BRI S0 ISDN Small Office Edition 1.0Bin = nas0-16.bin 3 60W I/P IEC60320 C13 IP500 19" 445mm/17.5" 245mm/9.7" 71mm/2.8"/2U 2.8Kg/6.3lbs 4.1Kg/9.2lbs Page 184

185 : IP500 IPO 500 So8 BRI DC I/P DTE RJ45 ISDN IP Office BRI Avaya 60W IEC60320 C13 25-Way D Avaya RJ45 IP Office (PSU) / SAP IPO 500 BRI So IEC60320 C13 CEE7/ BS NEMA5-15P IP Page 185

186 8.4.3 IPO 500 DS IP500 Digital Station 16 IP500 Digital Station 30 Small Office Edition 2.1(31)Bin = nadcpv2.bin 3 60W I/P IEC60320 C13 IP500 19" 445mm/17.5" 245mm/9.7" 71mm/2.8" 3.5Kg/7.8lbs 4.8Kg/10.8lbs DS30 V2 Page 186

187 : IP500 IPO 500 DC I/P DS DTE Avaya 60W IEC60320 C13 RJ45 IP Office DS IROB 9-Way D Avaya RJ45 IP Office IP Office V2 (101V) / / SAP IPO IEC60320 C13 CEE7/ BS NEMA5-15P IP (PSU) Page 187

188 8.4.4 IPO 500 IP Office IP500 Phone 16 IP500 Phone 30 Small Office Edition 2.1(36)Bin = dvpots.bin 3 60W I/P IEC60320 C13 IP500 19" 445mm/17.5" 245mm/9.7" 71mm/2.8" 3.1Kg/6.94lbs 4.4Kg/9.7lbs Phone 30 V2 Page 188

189 : IP500 IPO 500 DC I/P DTE Avaya 60W IEC60320 C13 9-Way D Avaya RJ45 IP Office RJ45 IP Office IP Office V2 (101V) / / SAP IPO IEC60320 C13 CEE7/ BS NEMA5-15P IP (PSU) Page 189

190 8.5 IP Office IP Office IP500 V2 SD IP500 V IP Office Manager IP Office System Status Application SAP IP500 V2 SD - Mu-Law IP500 V2 SD - A-law IP500 V2 SD A-Law Mu-Law PCM PCM A-law Mu-law U-law Mu-law A-law PCM IP Office A-Law Mu-Law IP400 A-Law Mu-Law IP500 IP500 V2 IP500 V IP500 IP500 SAP (Mu-Law) (A-Law) A-Law Mu-Law PCM PCM A-law Mu-law U-law Mu-law A-law PCM IP Office A-Law Mu-Law IP400 A-Law Mu-Law IP500 IP500 V2 Page 190

191 8.5.3 IP400 : IP Office IP400 9 DTE IP406 V2 IP412 IP Office 6 IP500 IP500 V2 SAP IP400 IP Office PC IP Office 6 SAP IP400 USB IP Office PC USB IP Office 6 SAP USB Page 191

192 8.6 IP Office IP500 IP500 IP500 V2 IP500 IP500 SAP IP500 IP500 V2 4.5mm 500mm IP500 IP500 (SAP ) IP500 V2 IP500 IP500 Page 192

193 8.6.3 IP400 IP400 (SAP ) : (SAP ) Page 193

194 8.7 6 DS IP Office (DS) , , 2410, D4412D+4424D+ IP500 IP500 V2 DS , 5410, D6416D+M6424D+M T3 (Upn) T3 CompactT3 ClassicT3 Comfort 3810 IP RJ45 LAN WAN IP Office IP IP/SW i i , 3620, 3626, 3641, SW SW SW4621SW SW L9620C 9630G G C ETR ETR 6DETR 18DETR 34D Refresh Softphone Avaya SIP SoftPhone T3 (IP) T3 IP CompactT3 IP ClassicT3 IP Comfort SIP IP IP IP Avaya IP Office PHONE , 6219, Interquartz Gemini 9330-AV9335-AV9281-AV IP DECT DECT R4 PARTNER DECT DECT IP DECT DECT IP500 V2 ETR Page 194

195 Release 6 : DS / / 3 x 24 Page 195

196 Release DS / / 4 x 24 DBM32 x 3 Page 196

197 IP Office SW : IP 1603SW IP 4.2 Q / / PoE / 2 (4.3W) 2 (4.3W) 2 x 16 PC / / / PoE 1603IP SW CAT CAT PoE IP 5V IP 5V IP 5V IP 5V IP 5V IP 5V IP 5V Page 197

198 1603 DESI - 50 (8.5" x 11") DESI - 50 (A4) Page 198

199 IP Office Release i : IP 4.2 Q / / PoE / 2 (4.7W) 3 x 24 PC / / PoE 1608 IP i IP CAT CAT IP 5V IP 5V IP 5V IP 5V IP 5V IP 5V IP 5V DESI - 50 (8.5" x 11") Page 199

200 1608 DESI - 50 (A4) /1616 IP HIS SupraElite HIS SupraElite HIS SupraElite HIS SupraElite HIS AWH AWH AWH AWH75N NAR AWH75N AWH75N ABT-35+S ABT-35+S Page 200

201 IP Office i : IP 4.2 Q / / PoE / 2 4 x 24 BM32 x 3 PC / / PoE 1616 IP i IP BM CAT CAT IP 5V IP 5V IP 5V IP 5V IP 5V IP 5V IP 5V Page 201

202 1616/BM32 DESI - 50 (8.5" x 11") /BM32 DESI - 50 (A4) /1616 IP HIS SupraElite HIS SupraElite HIS SupraElite HIS SupraElite HIS AWH AWH AWH AWH75N NAR AWH75N AWH75N ABT-35+S ABT-35+S Page 202

203 FEATURE 0-9* # D 2402D : DS / / DCP SAP 2402D Page 203

204 D 2410 DS x 2 / / 29 x x 80 DCP SAP Page 204

205 : 2420D DS x 3 / / 29 x 7 EU24*201B DCP SAP B B EU24* D1 1151D2 CAT CAT D1/1151D / *EU Page 205

206 b WiFi Avaya Voice Priority Processor (AVPP) IP Office 3616 IP SAP / Page 206

207 b WiFi Avaya Voice Priority Processor (AVPP) IP Office : IP SAP Page 207

208 b WiFi Avaya Voice Priority Processor (AVPP) IP Office 3626 IP SAP / Page 208

209 Avaya 3641 IP WiFi H.323 : a802.11b g (DSSS) FCC DHCP TFTP G711 (WEP) WPA-PSKWPA2-PSK 5x Page 209

210 Avaya 3645 IP WiFi H a802.11b g (DSSS) FCC DHCP TFTP G711 (WEP) WPA-PSKWPA2-PSK 5x Page 210

211 Avaya IP DECT Avaya DECT : 3701 IP 3.1+ / / SAP Page 211

212 Avaya IP DECT Avaya DECT 3711 IP 3.1+ / / SAP Page 212

213 Release 5 Avaya DECT R4 DECT : Page 213

214 Release 5 Avaya DECT R4 DECT Page 214

215 MHz DS : DS / / SAP Page 215

216 IP500 V2 DECT ETR IP OfficeAvaya IP500 V2 DECT ETR IP Office Page 216

217 U-Law IP500 : 4406D+ DS / / 16 x 2 DCP SAP 4406D D Page 217

218 U-Law IP500 PCS 5 IP500 DS30 IP400 DS302) 4412D IP400 DS D+ DS (12 /12 ). / / 24 x x 2 DCP SAP 4412D D+/4424D Page 218

219 U-Law IP500 : PCS 5 IP500 DS30 IP400 DS302) 4424D IP400 DS D+ DS / / 24 x x 2 DCP SAP 4424D D+/4424D DSS Page 219

220 Avaya 1151D1 1151D af (PoE) RoHS IP / / PoE / 3.5W2 PC / / DCP SAP D1 1151D2 CAT CAT D1/1151D Page 220

221 SW+ PC Avaya 4602IP 4602SW+ RoHS 4602SW Avaya 1151D1 1151D af (PoE) 4602/4602SW 4602IP 4602SW+ : IP / / PoE / 3.5W2 24 x 2 PC / / / DCP SAP 4602IP SW D1 1151D2 CAT CAT D1/1151D Page 221

222 Avaya 1151D1 1151D af (PoE) 4610SW IP x 4 / /. PoE / 4.0W2 29 x x 80 PC / / DCP SAP 4610SW D1 1151D2 CAT CAT D1/1151D Page 222

223 Page 223 :

224 SW PC Avaya 1151D1 1151D af (PoE) 4620IP/4620SW 4620IP 4620SW IP x 2 / / PoE / 4W3 5.9W3 29 x x 132 EU24*EU24BL* PC / / / DCP SAP 4620IP SW EU EU24BL D1 1151D2 CAT CAT D1/1151D / *EU24 EU24BL 1151 Page 224

225 Page 225 :

226 SW 4621SW Avaya 1151D1 1151D af (PoE) 4621SW 4621SW IP 3.0(577) x 2 / / PoE / 5.75W2 29 x x 132 EU24*EU24BL* PC / / DCP SAP 4621SW EU24* EU24BL* D1 CAT D2 CAT D1/1151D / *EU24 EU24BL 1151 Page 226

227 Page 227 :

228 SW 4625SW Avaya 1151D1 1151D af (PoE) 4625SW 4625SW IP x 2 / / PoE / 6.45W3 29 x x 132 EU24*EU24BL* PC / / DCP SAP 4625SW EU24* EU24BL* D1 1151D2 CAT CAT D1/1151D / *EU24 EU24BL 1151 Page 228

229 Page 229 :

230 D IP Office 5402 FEATURE 0-9* # DS / / 24 x 2 DCP SAP Page 230

231 IP Office 5410 : 5410 DS x 2 / / 29 x x 80 DCP SAP RoHS Page 231

232 IP Office D DS x 3 / / 29 x 7 EU24*201B DCP SAP 5420D DRoHS B B EU24* D1 1151D2 CAT CAT D1/1151D / *EU Page 232

233 IP Office RoHS 5601 IP Avaya 1151D1 1151D af (PoE) 5601 : IP / / PoE / 3.5W2 PC / / DCP SAP 5601IP RoHS D1 1151D2 CAT CAT D1/1151D / Page 233

234 Page 234

235 IP 5602SW 5602SW PC Avaya 5602IP 5602SW+ RoHS 5602SW Avaya 1151D1 1151D af (PoE) 5602IP/5602SW 5602IP 5602SW : IP / / PoE / 4.1W2 24 x 2 PC / / / DCP SAP 5602IP SW SW+RoHS EU EU24BL D1 1151D2 CAT CAT D1/1151D / Page 235

236 Page 236

237 Avaya 1151D1 1151D af (PoE) : 5610 IP x 4 / /. PoE / 5W2 29 x x 80 PC / / DCP SAP 5610SW SWRoHS EU EU24BL D1 1151D2 CAT CAT D1/1151D / Page 237

238 SWAvaya 5621 Avaya 1151D1 1151D af (PoE) IP IP x 2 / / PoE / 5.9W3 29 x x 132 EU24*EU24BL* PC / / DCP SAP 5620IP EU24* EU24BL* D1 1151D2 CAT CAT D1/1151D / *EU24 EU24BL 1151 Page 238

239 Page 239 :

240 SW Avaya 1151D1 1151D af (PoE) IP IP x 2 / / PoE / 5.9W3 29 x x 132 EU24*EU24BL* PC / / DCP SAP 5621SW SWRoHS EU24* EU24BL* D1 1151D2 CAT CAT D1/1151D / *EU24 EU24BL 1151 Page 240

241 Page 241 :

242 D Avaya 6408D DS / / 24 x 2 DCP SAP 6408D D Page 242

243 D Avaya XM24 24 : 6416D DS / / 24 x 2 XM24 DCP SAP 6416D+M /6424D+M XM XM D1 1151D CAT CAT D1/1151D Page 243

244 D XM D DS / / 24 x 2 XM24 DCP SAP 6424D+M /6424D+M XM XM D1 1151D CAT CAT D1/1151D Page 244

245 L 9620C Release 6 : USB L 9620C IP IP / / / PoE / 1 1 1/4 VGA 1/4 VGA PC / / / Page 245

246 G Release 6 USB IP 6.0+ / / PoE / 2 1/3 VGA SMB24 x 3 PC / / Page 246

247 G Release 6 : USB IP 6.0+ / / PoE / 2 1/3 VGA SMB24 x 3 PC / / Page 247

248 C Release 6 USB C IP / / / PoE / 2 2 1/3 VGA 1/3 VGA SMB24 x 3 SMB24 x 3 PC / / Page 248

249 ETR 6D Release 6 IP500 V2 ETR6 IP Office 'Refresh ''Euro Style ' ETR AUX : Page 249

250 ETR 18D Release 6 IP500 V2 ETR6 IP Office 'Refresh ''Euro Style ' ETR AUX Page 250

251 ETR 34D Release 6 IP500 V2 ETR6 IP Office 'Refresh ''Euro Style ' ETR AUX : Page 251

252 T3 Classic U-Law T3 Classic 2 T3 T3 DSS T3 DSS 2 T3 DSS T3 UPN IP T3 IPN T3 T3 Classic DS 3.1+ [ Small Office Edition] 4. * / / * T3 SAP T3 UPN Classic T3 IP Classic T3 DSS T3 DSS T3 IP T3 IP AEI/ T3 IP DSS T3 UPN Page 252

253 T3 Comfort U-Law T3 Classic 2 T3 T3 DSS T3 DSS 2 T3 DSS T3 UPN IP T3 IPN T3 T3 Comfort T3 Comfort : DS 3.1+ [ Small Office Edition] 10. * / / * T3 SAP T3 UPN Comfort T3 IP Comfort T3 DSS T3 DSS T3 IP T3 IP AEI/ T3 IP DSS T3 UPN Page 253

254 T3 Compact U-Law T3 Classic 1 T3 T3 DSS T3 DSS 2 T3 DSS T3 UPN IP T3 IPN T3 T3 Compact T3 Compact DS 3.1+ [ Small Office Edition] 10. / / * T3 SAP T3 UPN Compact T3 IP Compact T3 DSS T3 DSS T3 IP T3 IP AEI/ T3 IP DSS T3 UPN Page 254

255 8.8 BM32(1616) 32 DBM DSS4450(4412D+, 4424D+) 8 DSS4450 DS 2 IP406v DBM32(1416) 32 DBM EU24/EU24BL(4620, 4621, 5420, 5620, 5621/4620, 4621, 5620, 5621) 8 EU SBM24(9630G, 9640, 9640G, 9650, 9650C) 42 SBM T3 T3 30 T3 DSS T3 DSS XM24(6416+, 6424+) 10 XM24 DS 2 IP406v / XM24 T3 DSS 1024 : Page 255

256 DSS D 4424D DSS4450 DSS DSS4450 Avaya IP406 V IP500 DS8 IP DS / DSS 4412D+4424D (50x /10x ) SAP Page 256

257 8.8.2 BM32 DBM32 BM LED DBM BM IP Office 16 BM32 IP Office BM32 : SAP BM BM BM /BM32 (20) BM /BM32 DESI - 50 (8.5" x 11") /BM32 DESI - 50 (A4) Page 257

258 8.8.3 EU24 24 EU24/EU24BL EU24/EU24BL EU24 EU24/EU24BL EU24 EU , 4620, 4621, 4625, 5420, 5620, SAP EU24 1XU-A D1 1151D2 CAT CAT D1/1151D / Page 258

259 8.8.4 EU24BL 24 EU24BL EU : EU24/EU24BL EU24/EU24BL EU24 EU24/EU24BL EU24BL EU , 4621, 4625, 5620, SAP EU24BL 2XU-A D1 1151D2 CAT CAT D1/1151D / Page 259

260 8.8.5 T3 DSS T3 DSS T3 36 T3 DSS T3 T3 DSS T3 DSS 3. DS -. T3 CompactT3 ClassicT3 Comfort SAP T3 DSS T3 DSS Page 260

261 8.8.6 SMB SMB24 : Page 261

262 B RIM 201B (RIM) RCA RIM 201B RoHS 201A 20B RoHS 20A 201B 20B 20B 201B 201B 20B 201B 1151D1 1151D2 20B SAP 201B B EU D1 1151D2 CAT CAT D1/1151D / Page 262

263 8.8.8 XM XM24 Avaya 1151D1 1151D2 XM24 XM , DS / XM D1 1151D2 : SAP XM XM D1 1151D CAT CAT D1/1151D Page 263

264 8.9 IP Office ContactStore Voic Pro Contact Store ContactStore PC Web Contact Store 6 IP Office ContactStore 7.8 DVD Release 6 DVD ( ) VMPro Recordings Administrators (IP400 ContactStore for IPO RFA ) Voic Pro PC PC RAM 512MB 10GB* - P4 2.4GHz - - AMD Athlon XP 3000+Athlon64 - Web Internet Explorer 7 Internet Explorer Server 2008 Server XP Professional Vista Windows 7 Voic Pro PC Voic Pro ContactStore Voic Pro 20GB* P4 2.8GHz *1 1MB *2 7.2MB Contact Store PostgresSQL Contact Store ContactStore 32 - %ProgramFiles%\Avaya\\ Contact Store Witness\tomcat5024\bin\tomcat5.exe TCP 8888 UDP UDP Page 264

265 8.9.2 Customer Call Reporter CCR Customer Call Reporter PC Web PC CCR IP Office MS-SQL : DVD Release 6 DVD ( ) Customer Call Reporter. PC PC RAM 2G B 30GB - D AMD AMD Athlon PC 2003 Server 2008 Server XP Professional Vista Windows 7 Web Google Chrome Internet Explorer 7 Internet Explorer 8 Mozilla Firefox 3.0 Safari 3.2 Page 265

266 8.9.3 IP Office TFTP Avaya IP Office Manager IP Office 6.0 IP Office Manager 8.0 Manager IP Office 2.1 IP Office DVD Release 6 DVD ( ) PC PC RAM 256MB 1GB* - PIII 800MHz - Celeron 3 800Mhz - AMD Athlon Opteron, Athlon64/XP -.NET Server 2008 Server XP Professional Vista Windows 7 *.NET2 - %ProgramFiles%\Avaya\\ Manager Manager\manager.exe TCP TCP TCP UDP Page 266

267 8.9.4 IP Office IP Office Avaya 4.0 Admin IP Office IP Office IP Office DVD Release 6 DVD ( ) : PC PC RAM 128MB 10GB - PIII 800MHz - Celeron 3 800Mhz - AMD Athlon B 650MHz 2003 Server 2008 Server XP Professional Vista Windows 7 - %ProgramFiles%\Avaya\\ System Monitor Monitor\sysmonitor.exe UDP Page 267

268 8.9.5 one-x Portal for PC Web PC one-x DVD Release 6 DVD ( ) PC PC RAM 2G B 10GB - D AMD AMD Athlon PC 2003 Server 2008 Server XP Professional Vista Windows 7 Web Google Chrome Internet Explorer 7 Internet Explorer 8 Mozilla Firefox 3.0 Safari 3.2 Page 268

269 8.9.6 Phone Manager Phone Manager PC Avaya Phone Manager Phone Manager Phone Manager IP Office Phone Manager Lite Phone Manager IP Office Phone Manager Pro Professional Edition Phone manager Pro IP Office Phone Manager Pro Phone Manager Lite Professional Edition Phone Manager Pro PC Softphone Phone Manager ipro Phone Manager PC VoIP PC Phone Manager Pro DVD Release 6 DVD ( ) Phone Manager : PC PC RAM 64MB Lite 160MB/Pro 1GB - PIII 800MHz - Celeron 3 800Mhz - AMD Athlon B 650MHz 2003 Server 2008 Server XP Professional 32 Vista 32 Windows 7 Phone Manager Pro PC Softphone PC IP - %ProgramFiles%\Avaya\\ Phone Manager Phone Manager\PhoneManager.exe UDP UDP Phone Manager VOIP Server Phone Manager\iClaritySvr.exe UDP 1719 UDP 1720 Page 269

270 RFA RFA SAP Phone Manager Pro IP400 Phone Manager Phone Pro Manager ProIP Office Phone Manager User Telephony Phone Manager TypePhone Manager Phone Manager Pro IP Phone Manager Pro IP Phone Manager Pro IP400 IPPRO Phone Manager Phone Manager Phone Manager Phone Manager Help About Ctrl Shift Page 270

271 8.9.7 SoftConsole SoftConsole IP Office SoftConsole IP Office IP Softphone 4 SoftConsole DVD Release 6 DVD ( ) : PC PC RAM 128MB 1GB - PIII 800MHz - Celeron 3 800Mhz - AMD Athlon B 650MHz 2003 Server 2008 Server XP Professional Vista Windows 7 - %ProgramFiles%\Avaya\\ SoftConsole SoftConsole\SoftConsole.exe UDP UDP RFA SAP SoftConsole SoftConsole IP 400 SoftC onsole SoftConsole Page 271

272 8.9.8 System Status Application SSA IP Office 4.0 SSA IP Office SSA IP Office System Status IP500 V2 SSA Avaya SD IP DVD Release 6 DVD ( ) PC PC RAM 256MB 1.4GB - PIII 800MHz - Celeron 3 800Mhz - AMD Athlon B 650MHz - Sun Java SSA 2003 Server 2008 Server XP Professional Vista Windows 7 Page 272

273 8.9.9 TAPI TAPI PC TAPI IP Office IP Office TAPI IP Office TAPI TAPI TAPI TAPI TAPI CTI DVD Release 6 DVD ( ) TAPI CTI : PC TAPI PC RAM 64MB 50MB - PIII 800MHz - Celeron 3 800Mhz - AMD Athlon B 65-0MHz 2003 Server 2008 Server XP Professional Vista Windows 7 PC TAPI PC RAM 64MB 50MB - PIII 800MHz - Celeron 3 800Mhz - AMD Athlon B 65-0MHz 2003 Server 2008 Server XP Professional Vista Windows 7 - %ProgramFiles%\Avaya\\ TAPI2 TAPI\tspi2w.tsp UDP Page 273

274 Voicem ail Pro IP Office IP412 IP Voic Pro Voic Pro Voic Pro Voic Pro PC Voic Pro Voic Pro DVD Release 6 DVD ( ) Voic Pro Voic Pro Campaigns Voic Pro Voic Pro Web Web Voic Pro PC IIS Web Text to SpeechTTS Voic Pro TTS Voic Pro Unified Messaging Service UMS Voic Pro UMS Basic Voic Pro PC RAM 256MB 2GB* - P4 1.4GHz - 1.7GHz - AMD 1.4GHz * 1MB 2003 Server 2008 Server XP Professional Vista Windows 7 Voic Pro UMS Web Voic /Campaigns PC RAM 512MB 2GB* - P4 2.8GHz - - AMD Athlon XP 3000+Athlon 64 * 1MB 2003 Server 2008 Server XP Professional Vista Windows 7 Web Campaigns UMS Web Voic PC IIS Web PHP UMS Web Voic PHP Page 274

275 : IMS UMS IMAP Web Voic Voic Pro IVR /TTS PC Basic Voic Pro RAM 512MB 20GB* - P4 2.8GHz - - AMD Athlon XP 3000+Athlon 64 1MB 2003 Server 2008 Server XP Professional Vista Windows 7 * Generic TTS Voic Pro ScanSoft TTS Vista VM Pro - %ProgramFiles%\Avaya\\ Voic P ro Service Voic P ro\vm\vmprov5svc.exe UDP UDP ALL ALL 8089 VMPro Database Voic Pro\VM\VMPDBSvc.exe VPIM Client Voic Pro\VPIMClient.exe VMPro VPIM DBSVR Voic Pro\VPIM\vpimdbsvr.exe VMPro VPIM Receiver Voic Pro\VPIM\VPIMReceiver.exe VMPro VPIM Server Voic Pro\VPIM\VPIMServer3.exe IMS Admin Voic Pro\IMS\IMSAdmin.exe IMS Service Restart Voic Pro\IMS\IMSServiceRestart.exe IMS G ateway Service Voic P ro\ims\umserver.exe TC P 445 TCP 593 UDP 445 UDP 593 IMS Voice Service Voic Pro\IMS\VMServer.exe IMS Security Voic Pro\VM\IMSSec.exe IMS C lient for Outlook %P rogramfiles%\avaya\ims C lient\umsform.exe TC P 445 TCP 593 UDP 445 UDP 593 Page 275

276 IP Office 6 IP Office Windows 6 Avaya Application Windows Clients Windows Servers Voic Pro server XP Pro Vista Windows plus UMS... plus campaigns Voic Pro client ContactStore one-x Portal for Customer Call Reporter SoftConsole Manager System Monitor System Status Application TAPI - 1st Party TAPI - 3rd Party Phone Manager Lite/Pro Phone Manager PC SoftPhone Vista BusinessEnterprise Ultimate Windows 7 ProfessionalEnterprise Ultimate I Release 6 Windows VMWare. Microsoft Virtual Server. Microsoft Server Hyper-V. Web Avaya Windows Mac Internet Explorer Firefox Opera Safari Safari Voic Pro UMS one-x Portal for Customer Call Reporter ContactStore 7+ Page 276

277 : Microsoft Outlook Microsoft Outlook IP Office Release 6 Outlook Outlook 2003 Outlook 2007 Page 277

278 PC PC avayafw.bat IP Office knowledgebase/tools/firewall Windows XP/Windows 2003 avayafw.bat IP Office IP Office IP IP IP Office IP Office PC * / 25* SMTP TCP SMTP IP Office UDP (RFC868) 53 DNS UDP 67 BOOTP/DHCP UDP DHCP 68 BOOTP/DHCP UDP DHCP 69 TFTP UDP 69 TFTP UDP 80 HTTP TCP HTTP 161* SNMP UDP SNMP 162* SNMP UDP 500 IKE UDP IPSec 389* LDAP TCP 520 RIP UDP RIP RIP1 RIP2 RIP1 520 RIP UDP RIP L2TP UDP H.323 UDP H.323 Discovery 1719 H.323 RAS UDP H.323 VoIP 1720 H.323/H.245 UDP H.323 VoIP 2127 (UDP) UDP PC Wallboard CCC Wallboard Server 3478 SIP UDP IP Office SIP STUN 5005 RTCPMon UDP Avaya H323 RTCP 5060 SIP UDP/ TCP* SIP 8080 HTTP TCP Delta Server Page 278

279 : 8089 Enconf UDP HTTP 8888 HTTP TCP IP Office ContactStore (VRL) * RTP/RTCP UDP VoIP RTP RTCP System ( ) Gatekeeper( ) IPO UDP IPO Solo UDP TAPI PCWave IPO UDP IPO UDP (AVRIP) BLF BLF IPO PCPartner UDP Phone Manager SoftConsole IP Office IPO TAPI UDP TAPI PC (UDP) UDP BT IPO BLF UDP IP Office LAN 10 IP IPO UDP EConf UDP TCP IP Office IP 50804* TCP 50805* TCP " TLS 50808* TCP 50812* TCP 50813* TCP " TLS CDR/SMDR IP TCP UDP Page 279

280 IP "src = 23" "src = 23 (Telnet)" IP Office assignments/port-numbers 20 [ ] 21 [ ] 23 Telnet Who Is Gopher 79 Finger 80 -HTTP NETBIOS 138 NETBIOS 156 SQL 161 SNMP 162 SNMPTRAP H.323Ras 1720 H.323/H IPO IPO DTE IPO Solo TAPI Wave IPO IPO IPO PCPartner IPO TAPI IPO Who-Is IPO BLF IPO EConf 139 NETBIOS "pcol = 1" "pcol = 1 (ICMP)" 1 - Internet Control Message [ICMP] 2 - Internet Group Management [IGMP] 6 - Transmission Control [TCP] 8 - Exterior Gateway Protocol [EGP] 9 - Exterior Gateway Protocol [EGP] 17 - User Datagram [UDP] 41 - Ipv6 [IPV6] 46 - Reservation Protocol [RSVP] 47 - General Routing Encapsulation [GRE] 58 - ICMP for IPv6 [IPv6-ICMP] IPX in IP[IPX-In-IP] Page 280

281 : Layer Two Tunneling Protocol [L2TP] Simple Message Protocol [SMP] Page 281

282 8.10 BRI DC I/P DS RS232/DTE EF ETR EXT O/P LAN PF (POT) PRI USB WAN BRI Quad BRI ISDN So8 Avaya IP Office Avaya ETR6 IP500 V2 10/100Mbps LAN POT PRI WAN V.24V.35 X.21 Page 282

283 RJ45 CAT3 (UTP) RJ45 : /RJ45 RJ45 LAN IDC RJ45 IP Office IP Office RJ45 RJ45 RJ45 RJ11 RJ11 RJ11 RJ11 RJ11 RJ45 RJ45 RJ11 Page 283

284 IP Office Avaya Avaya SAP 9-Way DTE RS232 DTE 9-Way D 9-way D 2m/6'6'' 2m/6'6'' DS RJ45 RJ11 DS m/13'2'' BRI/PRI BRI/PRI m/9'10'' RJ45 RJ45 WAN m/3'3'' 1m/3'3'' RJ45 RJ45 LAN LAN IP RJ45 RJ m/9'10'' 100m/328' LAN LAN WAN3 LAN m/3'3'' IP412 IP IP412 LAN m/9'10'' 100m/328' V.24 WAN 37-Way D 25-way D V.35 WAN 37-Way D 34-way MRAC X.21 WAN 37-Way D 15-way D m/9'10'' 5m/16'5'' 3m/9'10'' 5m/16'5'' 3m/9'10'' 5m/16'5'' DS (UTP) - 50nf/Km AWG22 (0.65mm) AWG24 (0.5mm) AWG26 (0.4mm) CW1308 ETR 305m/1000' 305m/1000' 122m/400' 122m/400' 2400/ m/3937' 1000m/3280' 670m/2200' 400m/1310' 4406D 1000m/3280' 1000m/3280' 400m/1310' 400m/1310' 4412D 1000m/3280' 700m/2295' 400m/1310' 400m/1310' 4424D 500m/1640' 500m/1640' 400m/1310' 400m/1310' m/3280' 1000m/3280' 400m/1310' 400m/1310' T3 (Upn) 1000m/3280' 1000m/3280' 400m/1310' 1000m/3280' 1000m/3280' 400m/1640' 800m/2620' Page 284

285 IP400 ATM4 IP500 ATM16 IP Office : mA IP Office IP Office 3.5 ' ' k/ a.c. 200mV rms Page 285

286 BRI (So) So8 BRI BRI So ISDN 4.2+IP500 BRI To So IP400 BRI To ISDN RJ45 BRI PIN RJ45 1 / 1 2 / 2 3 Rx-A / 3 4 Tx-B / 4 5 Tx-A / 5 6 Rx-B / 6 7 / 7 8 / 8 S-bus 100 So8 BRI IP500 BRI So IP Office Line Sub-Type S-Bus S-bus IP Office IP500 BRI So ( ) (25cm/10") ISDN S-bus ISDN 100 (+/-5%) Page 286

287 BRI (To) BRI To BRI IP400 So8 BRI BRI-S ISDN BRI (So) : PRI/BRI IP Office BRI/PRI RJ45 BRI RJ45 BRI PRI RJ45 1 Rx-A / 1 2 Rx-B / 2 3 Tx-A / 3 4 Rx-A Tx-A / 4 5 Rx-B Tx-B / 5 6 Tx-B / 6 7 / 7 8 / 8 BRI/PRI SAP m/9'10" 5m/16'5'' 7 8 Page 287

288 DC I/ P IP Office Avaya DS RJ45 IP Office DS RJ11 RJ11 RJ45 IP Office V1/V2 DS DS RJ45 RJ11 RJ45 DS Avaya 1151D1/B2 4450EU24 XM24 DS SAP DS Page 288

289 EF ETR6 IP500 ATM4 EF RS232 DTE IP Office DTE RS232 DTE IP400 IP Office HyperTerminal PC 38, TTY : DTE Avaya RS232 IP Office IP Office DB9 DB9 9-Way RS232 DTE PC/ RTS 7 8 CTS 8 6 DSR DCD 1 4 DTR 4 9 RI ETR ETR ETR6 DTMF Avaya ETR Page 289

290 IP Office Avaya WAN3 10/100 1 (3'3'') IP (6'6") IP WAN3 10/100 LAN LAN IP500 IP500 V2 IP Office WAN3 SAP 1m (3'3") m (6'6") EXT O/ P IP Office towermax SCL/8 IP Office EXT O/P / 0.7A 55V 0.7 1A 1.4A Page 290

291 LAN WAN3 10/100 IP LAN IP WAN3 10/100 LAN 10/100Mbps 500 / IP500 V2 2 RJ45 LAN WAN 3 IP Office LAN LAN1WAN LAN2 IP460 V2 8 RJ45 LAN MDI/ MDIX LAN LAN1 IP412 2 RJ45 LAN MDI IP Office 1 LAN1 2 LAN2 : LAN LED = = = 100Mbps= 10Mbps LAN CAT5 UTP IP Office IP LAN MDIX MDI / SAP 1 Rx-A Tx-A / Rx-B Tx-B / Tx-A Rx-A / / / Tx-B Rx-B / / / 8 8 LAN LAN LAN WAN3 WAN3 IP Office LAN IP412 LAN LAN LAN Page 291

292 PF IP400 IP Office PF AWG 26 AWG26500m / 1640' AWG24AWG221000m / 3280' Page 292

293 PHONE (POT) POT PHONE : V1/V2 PHONE PHONE PHONE REN2 25mA 40V rms AWG 26 AWG26:0.5 / 1640 AWG24AWG221 / IP403 IP400 Phone V1 2 6 RJ45 RJ11 RJ45 DS DS Page 293

294 7 6 8 SAP Page 294

295 PRI PRI E1T1 E1-R2 : PRI/BRI IP Office BRI/PRI RJ45 BRI RJ45 BRI PRI PIN RJ45 1 Rx-A / 1 2 Rx-B / 2 3 Tx-A / 3 4 Rx-A Tx-A / 4 5 Rx-B Tx-B / 5 6 Tx-B / 6 7 / 7 8 / 8 BRI/PRI SAP m/9'10" Page 295

296 WAN IP406 V2 IP412 WAN3 10/ way D WAN X.21V.35 V.24/V.28 WAN WAN IP Office 1 X.21 Rx-B B 20 X.21 Rx-A A 2 X.21 Ind-AA 21 X.21 Ind-BB 3 X.21 Clk-AA 22 X.21 Clk-BB 4 X.21 Tx-A A 23 X.21 Tx-B B 5 X.21 Ctl-BA 24 X.21 Ctl-AA 6 X V.35 WAN ID X.21 WAN ID V.24 Tx 8 V.24/V.35 DTR 27 V.24/V.35 RTS 9 V.24 Rx 28 V.24 RxClk 10 V.24 TxClk 29 V.24/V.35 RI 11 V.24/V.35 DCD 30 V.24/V.35 DSR 12 V.24/V.35 CTS V.35 Tx-A A 14 V.35 Tx-B B 33 V.35 SCTE-A A 15 V.35 SCTE-B B 34 V.35 V35 Gnd 16 V.35 Rx-B B 35 V.35 Rx-A A 17 V.35 TxClk-B B 36 V.35 TxClk-A A 18 V.35 RxClk-B B 37 V.35 RxClk-A A 19 V FCC Part 68 WAN Page 296

297 V.24 WAN IP Office 37-way D WAN V.24 WAN : WAN V.24 WAN DTR 20 9 Rx 3 10 Tx DCD 8 12 CTS 5 26 Tx 2 27 RTS 4 28 Rx-Clk RI DSR WAN3 SAP /0.203mm (24 AWG) 95pF/m 92 ohms/ km 440V rms 1A rms 800pF 5m/16'5'' Page 297

298 V.35 WAN IP Office 37-way D WAN V.35 WAN WAN V.35 WAN 8 DTR H 11 DCD F 12 CTS D 27 RTS C 29 RI J 30 DSR E 32 Tx-A A P 14 Tx-B B 35 Rx-A A R 16 Rx-B B 36 TxClk-A A Y 17 TxClk-B B 37 RxClk-A A V 18 RxClk-B B 33 SCTE-A A U 15 SCTE-B B 34 B S T AA X W WAN3 SAP /0.203mm (24 AWG) 98pF/m 1MHz 80 10% 800pF 5m/16'5'' Page 298

299 X.21 WAN IP Office 37-way D WAN X.21 : WAN X.21 WAN 1 Rx-BB Rx-AA 4 4 Tx-AA 2 23 Tx-BB 9 24 Ctl-AA 3 5 Ctl-BA 10 2 Ind-AA 5 21 Ind-BB 12 3 Clk-AA 6 22 Clk-BB WAN3 SAP /0.203mm (24 AWG) 98pF/m 1MHz 77 5m/16'5'' Page 299

300 IP406 V2 IP412 IP500 IP500 V2 SD 1 IP Office IP Office (Voic Pro) IP Office Voic Pro IP Office 4 Page 300

301 : Status Unknown Unknown IP Office Manager IP Office Valid Invalid Dormant Obsolete Expired License RFA Instances Expires Page 301

302 IP Office 5 IP Office IPO LIC R6 ESSNTL EDDITION ADD 2CH IP500 V2 SD 2 6 (Voic Pro) IP400 VOIC PRO Voic Pro4 Voic Pro 4 TTS Mobile Worker Power User IP500 IP500 V2 Conference Meet Me IPO LIC R6 ADV EDITION IPO LIC R6 ADV EDITION TRIAL Customer Call Reporter Voic Pro Visual Basic Voic Pro (IVR) Voic Pro ContactStore [2] Voic Pro TTS 8 [1] 1. 8 TTS Voic Pro TTS 2. IP Office ContactStore IP Offices VMPro Recordings Administrator IP Office 6 IP Office IP Office 6 IP Office IPO LIC UPG R6 SML IPO LIC UPG R IPO LIC UPG R6 to R IP Office Release 10 Page 302

303 : IP500 PRI IP500 PRI-U B 8 IP500 PRI-U E1T1 E1-R2 PRI IP Office IP500 PRI-U 8 B B PRI 1 9 D IP500 T1 CHANNELS ADD 2 LIC RFA IP500 T1 CHANNELS ADD 8 LIC RFA IP500 T1 CHANNELS ADD 32 LIC RFA IP500 E1 CHANNELS ADD 2 LIC RFA IP500 E1 CHANNELS ADD 8 LIC RFA IP500 E1 CHANNELS ADD 22 LIC RFA IP500 E1R2 CHANNELS ADD 2 LIC RFA IP500 E1R2 CHANNELS ADD 8 LIC RFA IP500 E1R2 CHANNELS ADD 22 LIC RFA SIP SIP IPO LIC SIP TRNK 1 LIC RFA IPO LIC SIP TRNK 5 LIC RFA IPO LIC SIP TRNK 10 LIC RFA IPO LIC SIP TRNK 20 LIC RFA IP500 IP500 IP500 V2 SCNQSIG H323 IP IP500 VOICE NTWKG BASE 4 LIC RFA IP500 VOICE NTWKG ADD LIC RFA Page 303

304 / H323 SIP IP Office Release 6 Avaya IP Avaya Avaya Avaya Phone Manager Pro PC SoftPhone Avaya IP IP500 IP500 V2 Avaya IP IP Office Release IP DECTDECT R4T3 IP Spectralink VPN IPO LIC R6 AVAYA IP ENDPOINT IPO LIC R6 AVAYA IP ENDPOINT IPO LIC R6 AVAYA IP ENDPOINT IPO LIC R6 AVAYA IP ENDPOINT IPO LIC R6 AVAYA IP ENDPOINT 5 TRIAL IP500 VCM 32 VCM Avaya IP Avaya IP IP500 VCM Avaya IP Avaya IP IP Reserve Avaya IP Endpoint Licence Avaya IP Avaya IP "No license available" DECT Avaya IP IP Office Release 6 IP500 VCM IP500 VCM IP400 VCM VCM 3 Avaya IP IP500 VCM32 IP500 VCM64 4 VCM 12 Avaya IP IP500 VCM 3 Avaya IP IP500 VCM 32 IP500 VCM 64 VCM IP Avaya IP SIP IP Reserve 3rd Party IP Endpoint License IP IP IP400 IP ENDPOINTS 1 LIC RFA IP400 IP ENDPOINTS 5 LIC RFA IP400 IP ENDPOINTS 10 LIC RFA IP400 IP ENDPOINTS 20 LIC RFA IP400 IP ENDPOINTS 50 LIC RFA IP400 IP ENDPOINTS 100 LIC RFA SoftPhone IP Avaya IP Office SIP SoftPhone User User Enable SoftPhone SoftPhone IPO LIC R6 SOFTPHONE IPO LIC R6 SOFTPHONE IPO LIC R6 SOFTPHONE IPO LIC R6 SOFTPHONE 5 TRIAL Page 304

305 : IP500 VCM Release 6 IP500 VCM32 IP500 VCM 64 VCM IP Office Release 6 IP Office Release 6 3 Avaya IP IP500 VCM LIC 4 CH LIC RFA IP500 VCM LIC 8 CH LIC RFA IP500 VCM LIC 16 CH LIC RFA IP500 VCM LIC 28 CH LIC RFA IP500 VCM LIC 60 CH LIC RFA Page 305

306 ' ' User User Profile one-x Portal [1] [1] " [1] UMS Web [1] [1] TTS SIP 1. IP Office 6 Teleworker one-x Portal for IP Office Telecommuter UMS Web Services UMS Web SIP SoftPhone SIP IPO LIC R6 TELEWORKER IPO LIC R6 TELEWORKER IPO LIC R6 TELEWORKER IPO LIC R6 TELEWORKER 5 TRIAL Mobile Worker TTS IPO LIC R6 MOBILE WORKER IPO LIC R6 MOBILE WORKER IPO LIC R6 MOBILE WORKER IPO LIC R6 MOBILE WORKER 5 TRIAL Office Worker one-x Portal for UMS Web ServicesUMS Web Phone Manager Pro Office Worker IPO LIC R6 OFFICE WORKER IPO LIC R6 OFFICE WORKER IPO LIC R6 OFFICE WORKER IPO LIC R6 OFFICE WORKER 5 TRIAL Power User Teleworker Mobile Worker SoftPhone IPO LIC R6 PWR USER IPO LIC R6 PWR USER IPO LIC R6 PWR USER IPO LIC R6 PWR USER 5 TRIAL Page 306

307 : Avaya IP Office 6 Basic User( ) IPO LIC MOBILE TWINNING 1 LIC RFA IPO LIC MOBILE TWINNING 1 LIC RFA IPO LIC MOBILE TWINNING 1 LIC RFA IPO LIC MOBILE TWINNING 1 LIC RFA IPO LIC MOBILE TWINNING 1 LIC RFA one-x Portal for one-x Portal for Basic User IP Office 5 UMS Web Services Basic User UMS UMS UMS IPO LIC VMPRO UMS 1 LIC RFA IPO LIC VMPRO UMS 5 LIC RFA IPO LIC VMPRO UMS 10 LIC RFA IPO LIC VMPRO UMS 20 LIC RFA IPO LIC VMPRO UMS 50 LIC RFA IPO LIC VMPRO UMS TRIAL LIC RFA Page 307

308 Voic Pro Release 6 Voic Pro (Voic Pro) IP400 VOIC PRO Voic Pro4 Voic Pro 4 TTS Mobile Worker Power User IP500 IP500 V2 Conference Meet Me IPO LIC R6 ADV EDITION IPO LIC R6 ADV EDITION TRIAL Customer Call Reporter Voic Pro Visual Basic Voic Pro (IVR) Voic Pro ContactStore [2] Voic Pro TTS 8 [1] 1. 8 TTS Voic Pro TTS 2. IP Office ContactStore IP Offices VMPro Recordings Administrator Voic Pro (Voic Pro) 4 IP Office IP406 V2 = 20IP412 = 30IP500 = 40IP500 V2 =40 Voic Pro IP400 VOIC PRO 2 LIC RFA IP400 VOIC PRO 2 LIC RFA IP400 VOIC PRO 2 LIC RFA IP400 VOIC PRO 2 LIC RFA VMPro IP400 CONTACTSTORE FOR IPO LIC RFA ContactStoreIP Office VMPro IP400 NETWORKED MESSAGING LIC RFA Voic Pro VPNMVoic Pro Voic Pro Avaya VMPro TTS (Generic) IP400 3rd PARTY TTS LIC RFA TTS Voic Pro TTS Release 6 8 TTS VMPro TTS (ScanSoft) IP400 AVAYA TTS LIC RFA Avaya TTS Voic Pro TTS IP Office Release 6 UMS Web Services Basic User UMS UMS UMS IPO LIC VMPRO UMS 1 LIC RFA IPO LIC VMPRO UMS 5 LIC RFA Page 308

309 : IPO LIC VMPRO UMS 10 LIC RFA IPO LIC VMPRO UMS 20 LIC RFA IPO LIC VMPRO UMS 50 LIC RFA IPO LIC VMPRO UMS TRIAL LIC RFA Page 309

310 Release 6 UMS Web Services Basic User UMS UMS UMS IPO LIC VMPRO UMS 1 LIC RFA IPO LIC VMPRO UMS 5 LIC RFA IPO LIC VMPRO UMS 10 LIC RFA IPO LIC VMPRO UMS 20 LIC RFA IPO LIC VMPRO UMS 50 LIC RFA IPO LIC VMPRO UMS TRIAL LIC RFA VMPro IP400 3RD PARTY IVR LIC RFA Voic Pro Release 6 VMPro VB IP400 VB SCRIPTING LIC RFA Voic Pro Visual Basic Release 6 Page 310

311 Customer Call Reporter 6 Customer Call Reporter IP Office 6 CCR Sup CCC Supervisor CCR CCC Upg Customer Call Reporter (Voic Pro) IP400 VOIC PRO Voic Pro4 Voic Pro 4 : TTS Mobile Worker Power User IP500 IP500 V2 Conference Meet Me IPO LIC R6 ADV EDITION IPO LIC R6 ADV EDITION TRIAL Customer Call Reporter Voic Pro Visual Basic Voic Pro (IVR) Voic Pro ContactStore [2] Voic Pro TTS 8 [1] 1. 8 TTS Voic Pro TTS 2. IP Office ContactStore IP Offices VMPro Recordings Administrator Customer Service Agent CCR 150 CCR CCR IPO CUSTMR CALL REPORTER 1 AGT LIC RFA IPO CUSTMR CALL REPORTER 5 AGT LIC RFA IPO CUSTMR CALL REPORTER 50 AGT LIC RFA Customer Service Supervisor CCR / IPO LIC R6 CUSTMR SVC SPV IPO LIC R6 CUSTMR SVC SPV 1 TRIAL Page 311

312 CCR CCR Sup Customer Call Reporter CCR IPO CUSTMR CALL REPORTER 1 SPV LIC RFA IPO CUSTMR CALL REPORTER 10 SPV LIC RFA IPO CUSTMR CALL REPORTER 20 SPV LIC RFA CCR CCC Upg CCC Customer Call Reporter IPO CUSTMR CALL REPORTER UPG LIC RFA CCC Server CCC Supervisors - CCC Agents - Page 312

313 IP Office IPO LIC R6 ADV EDITION TRIAL Power User5 IPO LIC R6 PWR USER 5 TRIAL Teleworker 5 IPO LIC R6 TELEWORKER 5 TRIAL Mobile Worker 5 IPO LIC R6 MOBILE WORKER 5 TRIAL Office Worker Profile 5 IPO LIC R6 OFFICE WORKER 5 TRIAL Customer Service Supervisor Profile IPO LIC R6 CUSTMR SVC SPV 1 TRIAL Avaya IP Endpoints 5 IPO LIC R6 AVAYA IP ENDPOINT 5 TRIAL SoftPhone IP Endpoint IPO LIC R6 SOFTPHONE 5 TRIAL IPO LIC PREFERRD (VM PRO) TRIAL RFA LIC:DS (189782) Customer Service Agent IPO LIC CUSTMR SVC AGT RFA TRIAL 5 (227053) Receptionist IPO LIC RECEPTIONIST RFA 1 TRIAL LIC:CU (189783) VMPro IPO LIC NTWKD MSGING TRIAL RFA LIC:DS (189776) VMPro IPO LIC TRIAL 3RD PRTY IVR TRIAL RFA LIC:DS (189777) VMPro TTS (ScanSoft) IPO LIC AVAYA TTS TRIAL RFA 1 LIC:CU (189778) VM Pro TTS (Generic) IPO LIC 3RD PRTY TTS TRIAL RFA LIC:CU (189781) VMPro VB IPO LIC VB SCRIPTING TRIAL RFA LIC:DS (189779) Phone Manager Pro PC Softphone IPO LIC PMGR PC SOFTPHONE TRIAL RFA 10 LIC:CU (189784) Phone Manager Pro IPO LIC PMGR PRO TRIAL RFA 10 LIC:CU (189785) Audix IPO LIC ACM CENTRAL VM TRIAL LIC:DS (189786) IPSec IPO LIC IPSec VPN RFA TRIAL LIC:DS (189806) SIP IPO LIC SIP TRUNKING TRIAL RFA 5 (205820) IP500 IPO LIC IP500 VCE NTWK ADD 4 TRIAL (205823) VPN IP IPO LIC VPN PHONE 10 TRIAL (213987) UMS Web IPO LIC UMS 10 USER TRIAL (217890) IP IPO LIC IP ENDPOINT RFA 5 TRIAL (227040) : Page 313

314 IP400 SOFTCONSOLE SoftConsole 4 SoftConsole Audix IP400 AUDIX RFA Intuity Audix Modular Messaging IPSec IP400 IPSec VPN RFA IPSec L2TP Phone Manager Phone Manager Phone Manager Phone Manager Phone Manager Pro Phone Manager Pro IP Office Phone Manager User Telephony Phone Manager TypePhone Manager IP400 Phone Manager Pro 1 LIC RFA IP400 Phone Manager Pro 5 LIC RFA IP400 Phone Manager Pro 10 LIC RFA IP400 Phone Manager Pro 20 LIC RFA IP400 Phone Manager Pro 50 LIC RFA Phone Manager Pro IP Phone Manager Pro IP Phone Manager Pro IP400 IPPRO 1 LIC RFA IP400 IPPRO 5 LIC RFA IP400 IPPRO 10 LIC RFA IP400 IPPRO 20 LIC RFA IP400 IPPRO 50 LIC RFA CTI CTI Link Pro IP400 CTI RFA CTI Link Pro TAPI Link Pro DEVLink Pro Wave IP400 TAPI WAV RFA TAPILink Pro WAV TAPI WAV TAPI WAV IP Office IP406 V2 = 20IP412 = 30IP500 = 40IP500 V2 =40 Page 314

315 Chapter 9. Page 315

316 9. Avaya IP400 Office IP500 Office ' ' IEC60950 UL60950 CE 1999/5/EC (R&TTE)89/336/EEC (EMC) 72/23EEC (LVD) DVD IP400 IP500 (DoC) IP406 V2IP412 IP IP Office IP400 IP500. Avaya 9.2 / 1. Avaya IP Office 2. Avaya IP Office / / Page 316

317 9.3 : / IP Office / IP500 V2 IP500 IP406 V2 IP412 Quad BRI PRI E1 PRI T1 ATM4 WAN IP500 V2 IP500 IP406 V2 IP412 Quad BRI PRI E1/E1R2 PRI T1 ATM4 WAN CALA E1R2 Page 317

318 9.4 Avaya Avaya Avaya / Avaya Avaya 24 : Avaya Technical Support Organization (TSO) Lucent Blvd., Highlands Ranch, C olorado, USA URLhttp://support.avaya.com Avaya Avaya URLhttp://support.avaya.com 9.5 Avaya PRI BRI PRI ISDN (NET) BRI ISDN (NET) TNV SELV TNV SELV TNV3 TNV3 DTE SELV TNV2 SELV WAN LAN WAN (NET) 10/100 BaseT LAN SELV SELV SELV DC SELV SELV DC SELV SELV EN :1992/A3: TNV 6 Page 318

319 9.6 EMC 889/336/ EEC EMC CISPR 22:1993 A1 + A2AS/NZ 3548:1995 (ROW) : A (FCC) FCC 15 A (DOC) '' IC EMC Page 319

320 IP400 Office BRI "000" ; TS013 7kHz CLI Austel TS013 IP Office PRI "000" ; IC '' (REN) 1 REN '' Page 320

321 9.7.3 : Page 321

322 MDF 3. CE EMC LVD R&TTE ISDN 4. (SELV) Telepermit Telecom Telecom Telepermit Telepermit Telecom Page 322

323 9.7.6 FCC FCC 68 (ACTA) US:AAAEQ##TXXX REN REN REN 5.0 REN REN US:AAAEQ##TXXX## REN REN REN : FIC SOC USOC REN IPO500 PRI 1U IPO500 PRI2U IP400 PRI-T1 IP O500 ATM4U IP400 ATM4U IPO500 ATM16 04DU9.BN04DU9. DN 04DU9.IKN04DU9. ISN OL13AOL13B OL13C 02AC2 02LA202LB2 02LC202LR2 02LS2 OL13AOL13B OL13C 02AC202GS2 02LA202LB2 02LC202LR2 02LF2 02GS202LS2 6.0Y RJ48C NA 9.0Y RJ45S 0.1B 9.0Y RJ45S 0.1B FCC Avaya FCC 68 ACTA ( DID ) FCC 68 A. DID (PSTN) (CPE) Page 323

324 B. (DID) PSTN Avaya FCC 68 Avaya Inc. TIA TSB-168 FCC 47 CFR 68 (ACTA) Avaya Avaya FCC Page 324

325 9.7.7 FCC : PRI/T1 0dB FCC (b)(5) TIA/EIA-IS FCC 1. FCC (b) TIA/EIA-IS Page 325

326

327 Index B BRI (So) C Call Status 39 Castle Rock 123 Compact Business Center 39, 265 Compact Contact Center 39, 265 Conference Center 39 ContactStore PC D DC I/P 282 DCI I/P 288 DECT 33, , , 212 DevLink 39 DS IROB , , 116, , 288 DTE 129 RS , , , 289 E Embedded Voic 39 EMC EMC 319 EXT O/P 282 EXT O/P 119, 290 F FCC 325 Feature Key Server 39 H H323 33, , 194 HP OpenView 123 I IP500 BRI 16, 176 PRI-U 16, 176 VCM 14, , , , , , IP LED L LAN 282 LAN 291 M Maintenance 39 Manager 39 Monitor 39 MS-CRM 39 P PC 276 PF 282 PF 292 Phone Manager PC Polycom 121 PRI 282 PRI 295 R RoHS 9 RS232/DTE 282 S SAP 201B D D D Index Page 327

328 SAP D D D IP SW SW IP SW SW SW D D IP SW SW D D D 244 EU EU24BL 259 T3 Classic 252 T3 Comfort 253 T3 Compact 254 T3 DSS 260 XM SD , 152 SNMP SNMP MIB 39 So8 ISDN SoftConsole PC System Status Application PC System Status 39 T TAPI PC 273 WAV Driver TAPILink Lite 39 TAPIlink Pro 39 U USB V Voic Lite 39 Voic Pro PC VoIP 34 W WAN V V X , WiFi 206, 207, 208, 209, 210 Z SD DECT 33, 194 DS 33, 194 H323 33, , (POT) 282 (POT) D D Page 328

329 DECT 211, 212 WiFi 206, 207, 208, 209, D D D IP SW SW SW SW SW D D IP SW SW D D D 244 T3 Classic 252 Comfort 253 Compact C C w 22 45W 22 60W BRI 282 BRI (So) 286 BRI 287 DC I/P 282 DCI I/P 288 DS 282, 288 EXT O/P 119, 282, LAN 282, 291 PF 282, 292 PRI 282, 295 RS232/DTE 282 RS323 DTE 129, 289 USB 282 WAN 282, 296 WAN V WAN V WAN X (POT) 282, , , , , 115, B EU EU24BL 259 T3 DSS 260 XM , 258, 259, 260, 263 SD D D , D D D IP SW SW IP SW SW SW D D IP SW SW D D D 244 T3 Classic 252 T3 Comfort 253 T3 Compact 254 Index Page 329

330 USB PC / SD VCM 14, , , , 163 PC 31 PC , IP500 VCM 169 IP IP IP , 258, 259, 260, IP406 V2 11 IP IP SOE IP400 So8 18 IP400 WAN3 18 IP IP IP IP500 BRI So8 184 IP500 18, 188 IP IP500 18, 186 IPO 500 BRI So8 18 IPO , Polycom , , VoIP PC , , , , SD 138, ContactStore 264 Phone Manager 269 SoftConsole 271 System Status Application 272 TAPI 273 Voic Pro PC PC Page 330

331 Index Call Center 39, 265 CD/DVD 39 ContactStore 264 CTI 39 Maintenance 39 Phone Manager 269 SoftConsole 271 System Status Application 272 TAPI 273 Voic Pro BRI 16, 176, 179 PRI 180 PRI-U 16, , 176, , 176 Page 331

332

333 Page 333

334 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others. All trademarks identified by the or are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements. Page Avaya Inc. All rights reserved.