e-manual Philips LCD Monitor Electronic User s Manual file:///h /OEM MODELS/Philips 2007/CD Manual/19/190SW8/190SW8 EDFU 0713-2007/lcd/manual/TAIWAN/190SW8/INDEX.HTM [2007/7/17 01:32:53]
Philips
OSD /
TCO'03 Information Regulatory Information Recycling Information for Customers Waste Electrical and Electronic Equipment-WEEE CE Declaration of Conformity Energy Star Declaration Federal Communications Commission (FCC) Notice (U.S. Only) FCC Declaration of Conformity Commission Federale de la Communication (FCC Declaration) EN 55022 Compliance (Czech Republic Only) MIC Notice (South Korea Only) Polish Center for Testing and Certification Notice North Europe (Nordic Countries) Information BSMI Notice (Taiwan Only) Ergonomie Hinweis (nur Deutschland) Philips End-of-Life Disposal Information for UK only Model ID: Model No: TCO'03 Information 190SW8 HWS8190T Congratulations! The display you have just purchased carries the TCO'03 Displays label. This means that your display is designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world. This makes for a high performance product, designed with the user in focus that also minimizes the impact on our natural environment. Some of the features of the TCO'03 Display requirements. Ergonomics Energy Good visual ergonomics and image quality in order to improve the working environment for the user and to reduce sight and strain problems. Important parameters are luminance, contrast, resoluction, reflectance, colour rendition and image stability. China RoHS Safety Information Energy-saving mode after a certain time-beneficial both for the user and the environment Electrical safety Troubleshooting Emissions Other Related Information Frequently Asked Questions (FAQs) Electromagnetic fields Noise emissions Ecology The product must be prepared for recycling and the manufacturer must have a certified environmental management system such as EMAS or ISO 14 000 Restrictions on chlorinated and brominated flame retardants and polymers heavy metals such as cadmium, mercury and lead. The requirements included in this label have been developed by TCO Development in co-operation with scientists, experts, users as well as manufacturers all over the world. Since the end of the 1980s TCO has been involved in influencing the development of IT equipment in a more user-friendly direction. Our labelling system started with displays in 1992 and is now requested by users and IT-manufacturers all over the world. For more information, please visit www.tcodevelopment.com
RETURN TO TOP OF THE PAGE Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors. There is currently a system of recycling up and running in the European countries, such as The Netherlands, Belgium, Norway, Sweden and Denmark. In U.S.A., Philips Consumer Electronics North America has contributed funds for the Electronic Industries Alliance (EIA) Electronics Recycling Project and state recycling initiatives for end-of-life electronics products from household sources. In addition, the Northeast Recycling Council (NERC) - a multi-state non-profit organization focused on promoting recycling market development - plans to implement a recycling program. In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration (EPA) to follow the IT product recycling management process, detail can be found in web site www.epa.gov.tw The monitor contains parts that could cause damage to the nature environment. Therefore, it is vital that the monitor is recycled at the end of its life cycle. For help and service, please contact Consumers Information Center or F1rst Choice Contact Information Center in each country or the following team of Environmental specialist can help. Mr. WY Chen- Environment manager Philips Multimedia Flat Display E-mail: w.y.chen@philips.com Tel: +886 (0) 3 222 6791 Mr. Maarten ten Houten - Senior Environmental Consultant Philips Consumer Electronics E-mail: marten.ten.houten@philips.com Tel: +31 (0) 40 27 33402 Mr. Delmer F. Teglas Philips Consumer Electronics North America E-mail: butch.teglas@philips.com Tel: +1 865 521 4322 RETURN TO TOP OF THE PAGE Waste Electrical and Electronic Equipment-WEEE Attention users in European Union private households
This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EG governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product. RETURN TO TOP OF THE PAGE CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950-1:2001 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment) - EN55024:1998 (Immunity requirement of Information Technology Equipment) - EN61000-3-2:2000 (Limits for Harmonic Current Emission) - EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker) following provisions of directives applicable - 73/23/EEC (Low Voltage Directive) - 89/336/EEC (EMC Directive) - 93/68/EEC (Amendment of EMC and Low Voltage Directive) and is produced by a manufacturing organization on ISO9000 level. The product also comply with the following standards - ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for CRT Monitor) - ISO13406-2 (Ergonomic requirement for Flat Panel Display) - GS EK1-2000 (GS specification) - pren50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display) - MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields) - TCO'99, TCO'03 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology and Emission, TCO: Swedish Confederation of Professional Employees) for TCO versions RETURN TO TOP OF THE PAGE Energy Star Declaration This monitor is equipped with a function for saving energy which supports the VESA Display Power Management Signaling (DPMS) standard. This means that the monitor must be connected to a computer which supports VESA DPMS. Time settings are adjusted from the system unit by software. VESA State LED Indicator Power Consumption Normal operation ON (Active) Green < 36W (typ.)
Power Saving Alternative 2 One step OFF (Sleep) Amber < 1 W Switch Off Off < 1 W As an ENERGY STAR Partner, PHILIPS has determined that this product meets the ENERGY STAR guidelines for energy efficiency. We recommend you switch off the monitor when it is not in use for a long time. RETURN TO TOP OF THE PAGE Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device. To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture. THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE- CAUSING EQUIPMENT REGULATIONS. RETURN TO TOP OF THE PAGE
FCC Declaration of Conformity Trade Name: Philips Philips Consumer Electronics North America P.O. Box 671539 Responsible Party: Marietta, GA 30006-0026 1-888-PHILIPS (744-5477) Declaration of Conformity for Products Marked with FCC Logo, United States Only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RETURN TO TOP OF THE PAGE Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes: Réorienter ou déplacer l'antenne de réception. Augmenter la distance entre l'équipement et le récepteur. Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur. Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision. Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement. N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques. CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
RETURN TO TOP OF THE PAGE EN 55022 Compliance (Czech Republic Only) RETURN TO TOP OF THE PAGE MIC Notice (South Korea Only) Class B Device Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. RETURN TO TOP OF THE PAGE Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A). To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible. A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.
RETURN TO TOP OF THE PAGE North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ. RETURN TO TOP OF THE PAGE BSMI Notice (Taiwan Only) RETURN TO TOP OF THE PAGE Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs. 4 der Röntgenverordnung erfüllt sind. Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß Reparaturen nur durch Fachpersonal durchgeführt werden. nur original-ersatzteile verwendet werden. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird. Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge). Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger. ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND. RETURN TO TOP OF THE PAGE End-of-Life Disposal
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations. For additional information on recycling contact www.eia.org (Consumer Education Initiative) RETURN TO TOP OF THE PAGE Information for UK only WARNING - THIS APPLIANCE MUST BE GROUNDING. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Fit new fuse which should be a BS 1362 5A,A.S.T.A. or BSI approved type. 3. Refit the fuse cover. If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place. If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A. Note: The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere. How to connect a plug The wires in the mains lead are coloured in accordance with the following code: BLUE - "NEUTRAL" ("N") BROWN - "LIVE" ("L") GREEN & YELLOW - "GROUND" ("G")
1. The GREEN AND YELLOW wire must be connected to the terminal in the plug which is marked with the letter "G" or by the Ground symbol or coloured GREEN or GREEN AND YELLOW. 2. The BLUE wire must be connected to the terminal which is marked with the letter "N" or coloured BLACK. 3. The BROWN wire must be connected to the terminal which marked with the letter "L" or coloured RED. Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and LCD monitor which are produced and sold for China market have to meet China RoHS request.
RETURN TO TOP OF THE PAGE Safety Information: Electric, Magnetic and Electromagnetic Fields ( EMF ) Philips Royal Electronics manufactures and sells many products targeted at consumers, which, like any electronic apparatus, in general have the ability to emit and receive electro magnetic signals. One of Philips' leading Business Principles is to take all necessary health and safety measures for our products, to comply with all applicable legal requirements and to stay well within the EMF standards applicable at the time of producing the products. Philips is committed to develop, produce and market products that cause no adverse health effects. Philips confirms that if its products are handled properly for their intended use, they are safe to use according to scientific evidence available today. Philips plays an active role in the development of international EMF and safety standards, enabling Philips to anticipate further developments in standardization for early integration in its products. RETURN TO TOP OF THE PAGE
Smartimage SmartResponse SmartContrast SmartSaturte SmartSharpness PhilipsPhilips www.philips.com/welcome 190SW8 SmartManage & SmartControl II SmartManagLAN PerfecTune Windows Vista WXGA+ 1440 x 900 SmartImage 5ms SmartControl II SmartImage SmartImage PhilipsSmartImage SmartImage
SmartImagePhilipsLightFrame SmartImage SmartImage 1. SmartImage 2. 3. SmartImage5OK 4. SmartImagesRGBsRGB SmartImage OKSmartImage OSD
1. PDF 2. 3. 4. 5. SmartImage SmartContrast SmartContrast SmartContrast
SmartSaturate. SmartSaturate SmartSharpness
Philips PhilipsRoHSPhilips * TFT LCD 19 0.285 x 0.285 mm 1440X900 R.G.B. 410.4 x 256.5 mm 56 Hz - 75 Hz 30 khz - 83 khz
250 MHz - 75-2.2K 0.7 Vpp * A. - 190SW8 1440X90075 Hz B. - 190SW8 1440X90060 Hz 13
khz Hz 31.469 720*400 70.087 31.469 640*480 59.940 35.000 640*480 67.000 37.500 640*480 75.000 37.879 800*600 60.317 46.875 800*600 75.000 49.700 832*624 75.000 48.363 1024*768 60.004 60.023 1024*768 75.029 63.981 1280*1024 60.020 79.976 1280*1024 75.025 55.935 1440*900 59.887 70.635 1440*900 74.984 VESA DPMS VESA LED < 36W < 1 W - - < 1W ENERGY STAR PhilipsENERGY STAR ENERGY STAR
-5 +2/-0 ~+ 20 +3/-0 100 ~ 240 VAC, 50/60 Hz <36W* 20% 80% 0 C 40 C -20 C 60 C 50KCCFL 40K * 1440X90050% 6500 K 1.248 1 T.M.D.S. Data2-9 T.M.D.S. Data1-17 T.M.D.S. Data0-2 T.M.D.S. Data2+ 10 T.M.D.S. Data1+ 18 T.M.D.S. Data0+ 3 T.M.D.S. Data2/4 11 T.M.D.S. Data1/3 4 12 20 5 13 21 6 DDC 14 +5V 22 7 DDC 15 +5V 19 23 T.M.D.S. Data0/5 T.M.D.S. T.M.D.S. Clock+ 8 16 24 T.M.D.S. Clock-
2.15D-sub 1 9 DDC + 5 V 2 /SOG 10 3 11 4 GND 12 SDA 5 GND 13 /+ 6 14 7 15 SCL 8
1)
SmartManage 產品資訊 SmartManage和SmartControl II 精選型號 Philips壞點政策 SmartManage的特色與功能 Philips SmartControl ll 系統支援與需求 安裝 開始使用 常見問題 簡介 Philips SmartManage是使用者 企業/機構等IT管理人員 將Philips顯示器做為其資產管理環境中的一部份管理時的進階解 決方案 本解決方案包含三個基本元件 Philips SmartManage Administrator Philips SmarControl與Agent 如果您是中小企業 您可能不需要這類的專業軟體來進行資產管理 因此Philips為您提供精簡版的SmartManage 也就是 SmartManage Lite 您您可以使用SmartManage Lite透過區域網路管理您的Philips顯示器 請參閱下列的比較表並決定哪 一種最適合您的環境使用 SmartManage的特點與功能 file:///h /OEM MODELS/Philips 2007/CD Manual/19/190SW8/190SW8 EDFU 0713-2007/lcd/manual/TAIWAN/190SW8/product/SMART.HTM 第 1 頁 / 共 16 [2007/7/17 下午 01:34:19]
Philips SmartManage Philips SmartManage / SmartControl / SmartManage http://www.altiris.com/philips SmartManage Lite http://www.portrait.com/dtune/phl/enu/index.html SmartManage SmartManage Philips SmartManagePhilipsAltiris Inc. Philips SmartControl IISmartManage LitePhilipsPortrait Display, Inc. Philips SmartControl II SmartControl II RGB SmartControl II PCSmartManageSmartManage Lite SmartManage/ SmartManage Lite 2000XPNT 4.0XP 64 EditionVista 32/64IE 6.0/7.0 PhilipsDDC/CI 1. Install Shield Welcome.
2. Install Shield Legal []
3. Install Shield Program SmartManage Lite SmartManage LiteSmartManage
4.
1. SmartControl II - -
2.
RGBSmartImage SmartImage RGB
IDID [] Philips ID ID []
PIP SmartManage PIN PCPIN1015 PINPHILIPSPIN SmartControl II10 10 PIN PIP PIPPhilips PIN)
PIN
1SmartManageSmartControl? SmartManage/ SmartControl 2SmartControl? SmartControl SmartControl 3SmartControl? / (Properties) -> (Hardware)-> (Device Manager) (Plug and Play Monitor) 4SmartControlSmartControl SmartControl SmartControlSmartControl PhilipsSmartControl 5. DDC/CI SmartControlSmartControl
6PIN PINPHILIPS1010 7 SmartImagesRGB SmartImagesRGB srgb SmartImage
1 2 OSD 3 OSD 4 5 6 OSD 7 SmartImage:
1 AC 2 DVI-D() 3 VGA 4 Kensington
1)
2)
1440X900@60Hz 1440X900@60Hz OSD
+43 +32 +45 +358 0810 000206 078 250851 3525 8761 09 2290 1908 0.07 0.06 +33 082161 1658 0.09 +49 01803 386 853 0.09 +30 00800 3122 1223 +353 01 601 1161 +39 840 320 041 0.08 +352 26 84 30 00 +31 0900 0400 063 0.10 +47 2270 8250 +351 2 1359 1440 +34 902 888 785 0.10 +46 08 632 0016 +41 02 2310 2116 +44 0207 949 0069
http://www.philips.com/support
Consumer Information Centers Antilles Argentina Australia Bangladesh Brasil Canada Chile China Colombia Belarus Bulgaria Croatia Czech Republic Estonia Dubai Hong Kong Hungary India Indonesia Korea Latvia Lithuania Malaysia Mexico Morocco New Zealand Pakistan Paraguay Peru Philippines Poland Romania Russia Serbia & Montenegro Singapore Slovakia Slovenia South Africa Taiwan Thailand Turkey Ukraine Uruguay Venezuela Eastern Europe BELARUS Technical Center of JV IBA M. Bogdanovich str. 155 BY - 220040 Minsk Tel: +375 17 217 33 86 BULGARIA LAN Service 140, Mimi Balkanska Str. Office center Translog 1540 Sofia, Bulgaria Tel: +359 2 960 2360 www.lan-service.bg CZECH REPUBLIC Xpectrum Lu ná 591/4 CZ - 160 00 Praha 6 Tel: 800 100 697 Email:info@xpectrum.cz www.xpectrum.cz CROATIA Renoprom d.o.o. Mlinska 5, Strmec HR - 41430 Samobor Tel: +385 1 333 0974
ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu LATVIA ServiceNet LV Jelgavas iela 36 LV - 1055 Riga, Tel: +371 7460399 Email: serviss@servicenet.lv LITHUANIA ServiceNet LT Gaiziunu G. 3 LT - 3009 KAUNAS Tel: +370 7400088 Email: servisas@servicenet.lt www.servicenet.lt ROMANIA Blue Ridge Int'l Computers SRL 115, Mihai Eminescu St., Sector 2 RO - 020074 Bucharest Tel: +40 21 2101969 SERBIA & MONTENEGRO Tehnicom Service d.o.o. Bulevar Vojvode Misica 37B YU - 11000 Belgrade Tel: +381 11 3060 886
SLOVAKIA Datalan Servisne Stredisko Puchovska 8 SK - 831 06 Bratislava Tel: +421 2 49207155 Email: servis@datalan.sk SLOVENIA PC HAND Brezovce 10 SI - 1236 Trzin Tel: +386 1 530 08 24 Email: servis@pchand.si POLAND Zolter ul.zytnia 1 PL - 05-500 Piaseczno Tel: +48 22 7501766 Email: servmonitor@zolter.com.pl www.zolter.com.pl RUSSIA Tel: +7 095 961-1111 Tel: 8-800-200-0880 Website: www.philips.ru TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Tel: (0800)-261 33 02
UKRAINE Comel Shevchenko street 32 UA - 49030 Dnepropetrovsk Tel: +380 562320045 www.csp-comel.com Latin America ANTILLES Philips Antillana N.V. Kaminda A.J.E. Kusters 4 Zeelandia, P.O. box 3523-3051 Willemstad, Curacao Phone: (09)-4612799 Fax : (09)-4612772 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone/Fax: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Rua Verbo Divino, 1400-São Paulo-SP CEP-04719-002 Phones: 11 21210203 -São Paulo & 0800-701-0203-Other Regions without São Paulo City CHILE Philips Chilena S.A. Avenida Santa Maria 0760 P.O. box 2687Santiago de Chile Phone: (02)-730 2000 Fax : (02)-777 6730
COLOMBIA Industrias Philips de Colombia S.A.-Division de Servicio CARRERA 15 Nr. 104-33 Bogota, Colombia Phone:(01)-8000 111001 (toll free) Fax : (01)-619-4300/619-4104 MEXICO Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272 PARAGUAY Av. Rca. Argentina 1780 c/alfredo Seiferheld P.O. Box 605 Phone: (595 21) 664 333 Fax: (595 21) 664 336 Customer Desk: Phone: 009 800 54 1 0004 PERU Philips Peruana S.A. Customer Desk Comandante Espinar 719 Casilla 1841 Limab18 Phone: (01)-2136200 Fax : (01)-2136276
URUGUAY Rambla O'Higgins 5303 Montevideo Uruguay Phone: (598) 619 66 66 Fax: (598) 619 77 77 Customer Desk: Phone: 0004054176 VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, Ontario L6C 2S3 Phone: (800) 479-6696 Pacific AUSTRALIA Philips Consumer Electronics Consumer Care Center Level 1, 65 Epping Rd North Ryde NSW 2113 Phone: 1300 363 391 Fax : +61 2 9947 0063
NEW ZEALAND Philips New Zealand Ltd. Consumer Help Desk 2 Wagener Place, Mt.Albert P.O. box 1041 Auckland Phone: 0800 477 999 (toll free) Fax : 0800 288 588 Asia BANGLADESH Philips Service Centre 100 Kazi Nazrul Islam Avenue Kawran Bazar C/A Dhaka-1215 Phone: (02)-812909 Fax : (02)-813062 CHINA SHANGHAI Rm 1007, Hongyun Building, No. 501 Wuning road, 200063 Shanghai P.R. China Phone: 4008 800 008 Fax: 21-52710058 HONG KONG Philips Electronics Hong Kong Limited Consumer Service Unit A, 10/F. Park Sun Building 103-107 Wo Yi Hop Road Kwai Chung, N.T. Hong Kong Phone: (852)26199663 Fax: (852)24815847
INDIA Phone: 91-20-712 2048 ext: 2765 Fax: 91-20-712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr. A Besant Road, Worli Bombay 400 025 CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020 MADRAS Customer Relation Centre 3, Haddows Road Madras 600 006 NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015 INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-7940040 ext: 2100 Fax : (021)-794 7511 / 794 7539
KOREA Philips Consumer Service Jeong An Bldg. 112-2 Banpo-dong, Seocho-Ku Seoul, Korea Customer Careline: 080-600-6600 Phone: (02) 709-1200 Fax : (02) 595-9688 MALAYSIA After Market Solutions Sdn Bhd, Philips Authorised Service Center, Lot 6, Jalan 225, Section 51A, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia. Phone: (603)-7954 9691/7956 3695 Fax: (603)-7954 8504 Customer Careline: 1800-880-180 PAKISTAN Philips Consumer Service Mubarak manzil, 39, Garden Road, Saddar, Karachi-74400 Tel: (9221) 2737411-16 Fax: (9221) 2721167 E-mail: care@philips.com Website: www.philips.com.pk PHILIPPINES PHILIPS ELECTRONICS & LIGHTING, INC. Consumer Electronics 48F PBCOM tower 6795 Ayala Avenue cor VA Rufino St. Salcedo Village 1227 Makati City, PHILS Phone: (02)-888 0572, Domestic Toll Free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax: (02)-888 0571
SINGAPORE Accord Customer Care Solutions Ltd Authorized Philips Service Center Consumer Service 620A Lorong 1 Toa Rayoh Singapore 319762 Tel: +65 6882 3999 Fax: +65 6250 8037 TAIWAN Philips Taiwan Ltd. Consumer Information Centre 13F, No. 3-1 Yuan Qu St., Nan Gang Dist., Taipei 115, Taiwan Phone: 0800-231-099 Fax : (02)-3789-2641 THAILAND Philips Electronics (Thailand) Ltd. 26-28th floor, Thai Summit Tower 1768 New Petchburi Road Khwaeng Bangkapi, Khet Huaykhwang Bangkok10320 Thailand Tel: (66)2-6528652 E-mail: cic Thai@philips.com Africa MOROCCO Philips Electronique Maroc 304,BD Mohamed V Casablanca Phone: (02)-302992 Fax : (02)-303446
SOUTH AFRICA PHILIPS SA (PTY) LTD Customer Care Center 195 Main Road Martindale, Johannesburg P.O. box 58088 Newville 2114 Telephone: +27 (0) 11 471 5194 Fax: +27 (0) 11 471 5123 E-mail: customercare.za@philips.com Middle East DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999
Philips 12 _ http://www.philips.com
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z