Shihlin Electric Corporate Social Responsibility Report
CONTENTS 1. 關於士林電機企業社會責任報告書 01 2. 經營階層聲明 02 3. 利害關係人溝通 03 3.1 04 3.2 04 3.3 07 3.4 08 4. 公司概況 11 4.1 12 4.2 15 4.3 15 5. 公司治理 19 5.1 20 5.2 21 5.2.1 22 5.2.2 22 5.3 25 5.4 26 5.5 26 6. 客戶關係 28 6.1 29 6.2 32 6.3 34 6.4 36 6.5 38 6.5.1 38 6.5.2 39 6.5.3 41 6.6 41 7. 人力資源政策 發展與權益 42 7.1 43 7.1.1 44 7.1.2 45 7.2 45 7.3 46 7.4 48 7.5 48 7.6 50 8. 人權社會 53 8.1 54 8.2 54 8.3 54 8.4 54 9. 社會關懷與回饋 55 9.1 56 9.2 58 10. 環境永續發展 59 10.1 60 10.2 60 10.2.1 60 10.2.2 61 10.2.3 62 10.2.4 62 10.2.5 63 10.2.6 65 10.3 65 10.4 68 10.5 69 10.5.1 70 10.5.2 70 10.5.3 70 10.5.4 71 10.5.5 73 附錄 74 74 GRI G4 75
1. 關於士林電機企業社會責任報告書 ESG G4 CSR 1. 2. CSR 3. 4. 5. CSR 6. 2016 1 112 31 Global Reporting Initiative (GRI)G4 GRI G4 Guidelines GRI G4 CSR CSR 02-2834-2662 # 335 csr@seec.com.tw http://www.seec.com.tw/ 2016 士林電機企業社會責任報告書 01
2. 經營階層聲明 60 ISO9001 ISO14001 TS16949 RoHS 02
3. 利害關係人溝通 03
3. 利害關係人溝通 3.1 CSR G4 GRI G4 GRI CSR 3.2 2016 CSR GRI G4 GRI 36 CSR 637 04
CSR ESG 143 22.4 NGO 256 40.2 135 21.2 73 11.5 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z AA AB AC AD AE AF AG AH AI 2016 士林電機企業社會責任報告書 05
3. 利害關係人溝通 B G H C A R N Q M I E D AA Z AB Y AC S W T U X P V O J L K F AI AF AH AG AD AE A. B. 287 (45.1%) 256 (40.2%) 299 (46.9%) 456 (71.6%) 298 (46.8%) 276 (43.3%) 160 (25.1%) 178 (27.9%) 256 (40.2%) 262 (41.1%) 287 (45.1%) 224 (35.2%) 0 50 100 150 200 250 300 035 400 450 0 50 100 150 200 250 C. C. 325 (51%) 529 (83%) 420 (65.9%) 299 (46.9%) 293 (46%) 186 (29.2%) 323 (50.7%) 230 (36.1%) 233 (36.6%) 89 (14%) 209 (32.8%) 152 (23.9%) 0 50 100 150 200 250 300 350 400 0 50 100 150 200 250 300 350 400 450 500 06
C. C. 288 (45.2%) 398 (62.5%) 252 (39.6%) 191 (30%) 287 (45.1%) 205 (32.2%) 351 (55.1%) 184 (28.9%) 247 (38.8%) 286 (44.9%) 409 (64.2%) 0 50 100 150 200 250 300 350 0 50 100 150 200 250 300 350 400 3.3 GRI G4 CSR G4 / 5.2 4.2 4.1 4.3 6.5.1~6.5.3 10.2.1 10.2.4 10.2.2 10.2.3 10.2.4 10.3 10.1 10.1 2016 士林電機企業社會責任報告書 07
3. 利害關係人溝通 G4 / 7 7 10.5.3 10.5 7.1 8.2 8.4 9.2 7.2 6.4 6.4 6.3 3.4 / (APP) e-mail CRM APP 08
/ 1-2 () () 1 / 1 / 2 1 / 3 1 / 1 / 2016 100% 100% 2016 2016603 1 / 2 2016603 ( ) 1 / 60 1 / 1 / 2 1 / 2016 士林電機企業社會責任報告書 09
3. 利害關係人溝通 /, OHSAS 18001 CNS15506 () ISO 14001 2016 199,800127 CO2 NGO NGO NGO NGO (. ) (. ) TAF ETC NGO 10
4. 公司概況 11
4. 公司概況 4.1 44 11 6 88 16 http://www.seec.com.tw 2 12 3 5 24 12
13 2016 士林電機企業社會責任報告書 MITSUBISHI MITSUBA DIAMOND ELECTRIC PANASONIC INDUSTRIAL DEVICES SUNX OMRON 3D CAE FEM 4.0 ROBOT Skill worker Automatic KM DigitalizationTAF 1965 2005 BRP POLARIS ARCTIC CAT QCDDMS 1955 345kV
14 4. 公司概況 1260MVA TAF 2014 SK TR 1973 CCC KEMA TUV culus CSA SIRIM SNI 1984 FA
4.2 2016 214.11 17.22 2016 2015 2014 21,411 19,975 19,802 4,258 4,123 4,032 1,306 1,301 1,333 ( ) 3.6 3.9 4.1 ( ) 6.0 6.0 6.3 ( ) 33 31.2 31.8 ( ) 6.1 6.5 6.7 ( ) 2.39 2.39 2.43 487 491 659 4.3 60 OEM/ODM 1. Starter Alternator BSG Cooling Fan Blower Power Window Switch Relay Fuel Pump IG Coil Wiper System BSW EGR ECU HID 2. ISG A C Generator Starter 2016 士林電機企業社會責任報告書 15
4. 公司概況 Fuel Pump IG Coil Regulator Cooling Fan Relay Hub-Dy EPS Motor 3. Transaxle Motor Gear Motor 345kV 1260MVA 345kV 1300MVA 36kV 15MVA 36kV 5MVA 36kV / 36kV / 27kV 16
/ FA 4.0 AC ACFA Panasonic / / Sanken Patlite / SHIMPO... 24 2016 士林電機企業社會責任報告書 17
4. 公司概況 Robot Pack / Unpack 60 TOTAL SOLUTION 345kV 345kV 18
5. 公司治理 19
20 5. 公司治理 : 5.1
5.2 2015 2017 1. 2. JV() TA() SCA() 3. 4. MA 5. (http://www.seec.com.tw) 2016 士林電機企業社會責任報告書 21
5. 公司治理 5.2.1 5.2.2 2015 2016 2016 22
( ) ( ) ( ) ( ) () ( ) ( ) ( ) ( ) () () () ( ) ( ) ( ) ( ) ( ) () ( ) () ( ) () ( ) 2016 士林電機企業社會責任報告書 23
5. 公司治理 2016.03.11 1. 104 2. 104 3. 105 2016.05.11 1. ()4,500 2. 2016.08.05 1. 3,500 2016.11.11 1. 106 (2017 ) 2. 106 (2017 ) 3. 106 (2017 )130 1. 2. 3. 4. () ISO14001 OHSAS18001 ISO9001 24
2011 11 3 2 2016 2100% 5.3 ( ) 1. 2. ( ) 2016 士林電機企業社會責任報告書 25
5. 公司治理 (ISO 14001) (OHSAS 18001 CNS 15506) 5.4 1. 2. 3. CSR 5.5 NGO 26
2016 士林電機企業社會責任報告書 27
28 6. 客戶關係
6.1 1. 2. B2C24 ( ) 0800-886622 FA 0800-52-4045 24hrPM B2B http://www.seec.com.tw 0800-52-4040 APP / Android ios 2016 士林電機企業社會責任報告書 29
6. 客戶關係 (B2C ) 5 Taiwan Factory 17 No.17, Zhonghua Rd., Hukou Township, Hsinchu County 30352, Taiwan (R.O.C.) T. +886-3-598-6951 F. +886-3-598-6950 23 No.23, Zhonghua Rd., Hukou Township, Hsinchu County 30352, Taiwan (R.O.C.) T. +886-3-598-1921 F. +886-3-598-1480 / 234 No.234, Zhonglun, Xinfeng Township, Hsinchu County 30473, Taiwan (R.O.C.) T. +886-3-599-5111 F. +886-3-599-5259 2016 30
Taiwan Branch 88 16 16F., No.88, Sec. 6, Zhongshan N. Rd., Shilin Dist., Taipei City 11155, Taiwan (R.O.C.) T. +886-2-2834-2662 F. +886-2-2836-6187 1 9 3 3F., No.9, Sec. 1, Chang'an E. Rd., Zhongshan Dist., Taipei City 10441, Taiwan (R.O.C.) T. +886-2-2541-9822 F. +886-2-2581-2665 23 No.23, Zhonghua Rd., Hukou Township, Hsinchu County 30352, Taiwan (R.O.C.) T. +886-3-598-1210 F. +886-3-598-5200 1338 1F., No.1338, Sec. 4, Taiwan Blvd., Xitun Dist., Taichung City 407, Taiwan (R.O.C.) T. +886-4-2461-0466 F. +886-4-2461-0468 1 198 No.198, Sec. 1, Zhonghua E. Rd., East Dist., Tainan City 70155, Taiwan (R.O.C.) T. +886-6-237-1246 F. +886-6-237-1279 250 No.250, Zhonghua 2nd Rd., Sanmin Dist., Kaohsiung City 80752, Taiwan (R.O.C.) T. +886-7-316-0228 F. +886-7-316-0226 2016 士林電機企業社會責任報告書 31
6. 客戶關係 6.2 1991 ISO/TS 16949 Starter, Alternators, Ignition Coils, Switches, Fuel Pumps, Wiper System, Fan Motor System, AC Generator and Starting Motor, Electronic Control Unit of Automotive and Motorcycle. 1. 2. 3. TUV SUD 4. IATF (No.0213766) ISO 9001 1. 2. 3. 83 105 4. TAF / IAF ISO 9001 / / / / / MCC / / / / / / 1. 2. 3. 4. TAF / IAF ISO 9001 1. 2. 3. 4. TAF / IAF 32
.CQT CQECRE 40 2016 3 7 2016 6 7 2014 ( ) 2015 2016 CQT 55 5 5 CQE 15 0 2 CRE 9 0 1 / 2 0 0 62 5 8 2016 士林電機企業社會責任報告書 33
6. 客戶關係 6.3 TAF( ) 345kV () / TAF 10500113790 CT CM-2FV 105 8 16 10500113791 CT CMD-2KH 105 8 16 10500113792 CT CMD-2SV 105 8 16 10500110101 DA 105 7 11 10500110100 DA 105 7 11 10400123972 PT EM-24Z 104 10 16 10400123971 PT EM-2ZV 104 10 16 345 kv 10400123970 CT CMD-2KV 104 10 16 10300246221 SA 104 1 29 36 kv 10300246220 SA 104 1 29 10300129532 PT TM-2TF 103 7 8 36 kv 10300129531 CT CM-2RV 103 7 1 10300129530 CT CM-2KV 103 7 1 34
2016/9 422016 5 2016/9 462016 11 CE NO 1 SB100 BH BHU BHS BAH BHH BLS BLU BPL CI411061170883 99 2 SVF NV-KLF 2P2E NV-KLF 2P1E CI413061170968 00 3 SV30 NV-K30F NV-KF CI413061170979 00 4 SVB NVB-100U 2P NVB-50F 1P NVB-50F 2P NVB-50U 1P CI417061170504 A0 5 NV-CS T2 NV-CS T2 CI417061170957 00 6 NV-CS T1 NV-CS T1 CI417061170468 99 7 SVB 50 BV-50B 2P2E BV-50B 2P1E NVB-50L 1P2 NVB-50L 2P2E NVB-50UL 1P2 NVB-50UL 2P2E NVP-50L 1P2 CI410061170774 01 NVP-50L 2P2E NVP-50UL 1P2 NVP-50UL 2P2E 8 SV125N NV 125-HN NV 125-SN NV 100-SN NV 100-MN NV 100-CN CI415061171072 00 9 SV100N NV 50-SN NV 30-SN NV 50-HN CI415061171061 00 10 S100N NF 100-SN NF 100-MN NF 100-CN NF 50-HN NF 50-SN NF 50-CN NF 30-SN CI419061170711 04 11 S125N NF 125-SN NF 125-HN NF 100-HN CI419061170722 01 12 S250N NF 250-SN NF 250-CN NF 225-SN NF 225-CN CI419061170733 01 13 S400N NF 400CN 2 3 4P CI419061170744 01 14 NV-BF NV-BF 2P CI413061170924 00 15 S630N NF 630-CN CI410061170802 01 16 SV250N NV 225-CN NV 225-SN CI410061170832 99 17 BHA BHA 1P 2P 3P 4P CI413061170980 00 18 SB 50 NVB-50H CI413061170991 00 2016 士林電機企業社會責任報告書 35
6. 客戶關係 6.4 CNS IEC IEEE CNS CNS 2897 598 11400V V --- 6001 11437 V --- 6002 11437 V --- 1260 1179 V V 1509 1372 V V 2261 2930 V V 2371 4816 2 V V 3709 5422 V V 3710 5422 V V KEMA TUV UL CSA TUV CE UL CSA NF 14 14 NF (New Type) 6 6 MS 40 40 40 37 36
/ (NVB) 2016 士林電機企業社會責任報告書 37
6. 客戶關係 / 6.5 6.5.1 2016 6. 1. 1.6% 2.2% 1.6% 5. 2. 4. 3. 90% 38
6.5.2 ( ) 2016 士林電機企業社會責任報告書 39
6. 客戶關係 2016 & 2016.12.31 ( ) (QC) Q1 Q2 Q3 Q4 1 2 3 4 5 6 7 8 9 10 11 12 T-QC (TD) 8 V V V V V V V V 8 11 V V V V V V V V V V V 11 D&E-QC (ED) 7 V V V V V V V 7 2 V V 2 5 V V V V V 5 K/S/C-QC (MD) 1 V 1 3 V V V 3 40
6.5.3 18,600 65.5% 2,292 89.3% 185 95.4% 3,800 78.6% 6.6 2016 2016 2016 士林電機企業社會責任報告書 41
42 7. 人力資源政策 發展與權益
7.1 1. 4E Energy Energize Edge Execute 2. 3. 4. 5. 1. 2. 3. 1. 2. 3. 4. 5. & HR MA MA Talent Pool HR & Action Plan 2016 士林電機企業社會責任報告書 43
7. 人力資源政策 發展與權益 2016/12/31 1. 4 1,856 2. 60.6% 3. 37.9 12.2 On Job Training KM MA 7.1.1 30 50 58% 30 50 58% >50 18% <30 24% <30 37% <30 30 50 >50 >50 5% <30 30 50 >50 <30 77% >50 5% 30 50 18% >50 1% <30 84% 30 50 15% <30 30 50 >50 <30 30 50 >50 44
61% 39% 15 19 % 10 14 9% 5 9 12% >20 31% <5 38% <5 5 9 10 14 15 19 >20 7.1.2 ( ) 2016 7.2 2016 士林電機企業社會責任報告書 45
7. 人力資源政策 發展與權益 3 1 1 3 3 10 20 30 7.3 VA 50% 2005 7 1 6% 46
2005 7 1 2005 7 1 2005 7 1 2016 士林電機企業社會責任報告書 47
7. 人力資源政策 發展與權益 7.4 2016 1 8 2016 1 7 2016 0 5 0% 71% 2015 0 7 201512 0 5 2015 12% 0% 71% 7.5 48
e-learning 2013 2014 2015 2016 1.= / 22.66 19.37 23.3 20.85 2.( )= / 8,665 9,248 6,754 4,380 3.= / 3.82 3.32 3.46 3.79 4.= / 77.00% 86.00% 94.70% 68.10% 5.= / 137.10% 102.10% 129.60% 70.90% 2016 士林電機企業社會責任報告書 49
50 7. 人力資源政策 發展與權益 Work & Life Balance (OJT) (OFFJT) (SD) (MA) / BUT W I 7.6
5 & CPR CPR CPR CPR CPR 10 35% 50%2.5 22% 9% 5406 1 15 (1) (2) (3) (4) (5) 121. 2. 2016 士林電機企業社會責任報告書 51
7. 人力資源政策 發展與權益 3. 4. 5. 6. 7. 8. 9. 10. 11. 12., ( ) 201560 52
8. 人權社會 53
8. 人權社會 8.1 8.2 2016 8.3 1971 2 155 25 12016 68 8.4 54
9. 社會關懷與回饋 55
9. 社會關懷與回饋 9.1 921 88 20161,000 22 2011 2016 11 56
38 2,000 2016 士林電機企業社會責任報告書 57
9. 社會關懷與回饋 9.2 2008 60 2009 2,000 11 52 58
10. 環境永續發展 59
10. 環境永續發展 1998 ISO 14001 10.1 ISO 14001 (ISO 14001) 2000 2000 1998 10.2 10.2.1 : (LPG) KWH 35,000,000 30,000,000 25,000,000 20,000,000 32,145,000 31,812,800 31,403,400 500,000 400,000 300,000 444,000 424,000 417,300 15,000,000 200,000 10,000,000 2014 2015 2016 100,000 2014 2015 2016 60
LPG 200,000 180,000 160,000 140,000 120,000 183,729 156,241 154,268 130,000 110,000 90,000 70,000 50,000 30,000 110,871 97,101 100,078 100,000 2014 2015 2016 10,000 2014 2015 2016 10.2.2 : CO2 26~28 199,800127 CO2 500W 130W 150 150 270,000 / 70,200 / 199,800127 CO2 12 300 1KwH( )0.636 CO2 2016 士林電機企業社會責任報告書 61
2016 30 10. 環境永續發展 10.2.3 LPG CO2 2016 CO2 2015 229 CO2 20,000 18,000 18,362 18,105 17,876 16,000 14,000 12,000 10,000 2014 2015 2016 10.2.4 / Polymer 2012-2016 (ph) (COD) (SS) (Fe) (Zn) 5 9 600 mg/l 500 mg/l 10 mg/l 5 mg/l 2012 7.2 11.8 4.8 ND 0.74 2013 6.6 7.2 4.2 0.02 0.43 2014 7.7 7.9 35.2 ND ND 2015 7.1 18.0 3.2 ND 0.04 2016 7.1 17.2 2.8 0.02 0.06 62
1 T01 Ph,,,, 2 T02 ph,,,, T01 T02 10.2.5 2016 士林電機企業社會責任報告書 63
10. 環境永續發展 NA NA / 2014 2015 2016 893.3 93.05% 871.4 91.76% 846.1 89.83% 0.3 0.03% 0.4 0.04% 0.4 0.05% 66.4 6.92% 77.9 8.20% 95.4 10.13% 960.0 100% 949.7 100% 941.9 100% 960.0 960.0 949.7 950.0 941.9 940.0 100.0 95.4 77.9 80.0 66.4 60.0 40.0 20.0 930.0 2014 2015 2016-2014 2015 2016 64
10.2.6 1 -M01 2 -M02 P006 P014 P015 P004 P005 P008 5 5 M01- M02-10.3 2016 士林電機企業社會責任報告書 65
10. 環境永續發展 2016 *7 2016*2 The Restriction of Hazardous Substances in Electrical and Electronic Equipment (RoHS) ROHS ROHS ROHS 66
2017RoHS 2017ROHS ROHS ROHS 2015 RoHS 2016 士林電機企業社會責任報告書 67
10. 環境永續發展 / 10.4 : : 11,000 10,318 10,000 9,723 9,000 8,170 8,000 7,000 6,000 5,000 2014 2015 2016 68
10.5 (ISO 14001) (OHSAS 18001,CNS 15506) : ISO 14001 & OHSAS 18001 & TOSHMS ACTION 4.1 4.2 PLAN 4.6 4.5 4.5.1 4.5.2 4.5.3 4.5.4 4.5.5 CHECK 4.4 4.4.1 4.4.2 4.4.3 4.4.4 4.4.5 4.4.6 4.4.7 4.3 4.3.1 4.3.2 4.3.3 DO 2016 士林電機企業社會責任報告書 69
10. 環境永續發展 10.5.1 OHSAS 18001 TOSHMS CNS 15506 2008 2008 2006 2008 2008 2006 10.5.2.. 10.5.3 (Plan-Do-Check-Action 70
10.5.4... 2016 士林電機企業社會責任報告書 71
10. 環境永續發展 CPR訓練 體適能測驗 安全衛生訓練課程 安全衛生標示 72
10.5.5 2014 2016 FR FS 1 100 0.9 90 0.8 80 0.7 0.6 0.5 0.528 70 60 50 58.09 0.4 40 0.3 30 0.2 20 0.1 0 0 0 2014 2015 2016 10 0 0 0 2014 2015 2016 x1,000,000 x1,000,000 2016 士林電機企業社會責任報告書 73
附錄 (%) 2016 2015 2014 Shihlin Electric USA Company Limited Shihlin Electric USA 100 100 100 100 100 100 100 100 100 100 100 100 Shihlin Electric (Australia) Pty. Ltd. Shihlin Electric Australia 100 100 100 60.0 60.0 60.0 96.7 96.7 96.7 100 100 100 99.3 99.3 99.3 99.3 99.3 99.3 100 100 100 100 100 100 100 100 100 73.0 73.0 73.0 71.7 71.7 71.7 78.4 78.4 78.4 72.5 72.5 72.5 100 100 100 74
100 100 100 55.0 55.0 55.0 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 70.5 70.5 70.5 100 100 100 100 100 100 100 100 100 100 100 100 99.0 99.0 99.0 GRI G4 GRI G4 G4-1 2 G4-2 5.3 G4-3 4.1 G4-4 4.3 G4-5 4.1 G4-6 4.1 G4-7 4.1 G4-8 4.1 G4-9 4.1 7.1 G4-10 7.1.1 G4-11 8.3 G4-12 6.5 G4-13 1 G4-14 5.3 75
G4-15 5.5 G4-16 () 5.5 G4-17 1 G4-18 3.1 G4-19 3.3 G4-20 3.3 G4-21 3.3 G4-22 1 G4-23 1 G4-24 3.2 G4-25 3.1 G4-26 G4-27 3.4 3.4 G4-28 1 G4-29 1 G4-30 1 G4-31 1 G4-32 1 G4-33 // N/A G4-34 5.2 5.4 G4-56 5.2 GRI G4 G4-EC1 4.2 G4-EC2 4.3 G4-EC3 7.3 G4-EC7 4.3 G4-EC9 6.5 G4-EN1 10.2.1 G4-EN3 10.2.1 G4-EN6 10.2.4 10.2.5 G4-EN8 10.2.1 G4-EN9 10.2.4 76
G4-EN15 10.2.3 G4-EN16 10.2.3 G4-EN17 10.2.3 G4-EN19 10.2.2 10.2.3 G4-EN22 10.2.1 G4-EN23 10.2.5 G4-EN27 10.3 G4-DMA 10 G4-EN30 10.3 G4-EN31 10.4 G4-LA1 7.1 G4-LA2 ( ) 7.3 G4-LA3 7.4 / G4-LA4 7.2 ( ) G4-LA5 10.5.2 G4-LA8 10.5.2 G4-LA9 7.5 G4-LA10 7.5 G4-LA12 7.1.1 G4-LA16 7.2 () G4-DMA 8.1 G4-HR3 G4-HR5 16 8.4 G4-HR6 8.4 () G4-DMA 6.6 G4-DMA 6.6 ( ) G4-DMA 6.3 G4-PR1 G4-PR3 G4-PR5 6.1 6.4 6.4 G4-DMA 6.1 G4-DMA 6.6 G4-DMA 5.3 77
111 88 16 +886-2-2834-2662 +886-2-2836-6187 www.seec.com.tw 11039306