5.3 Official Carrier The Hong Kong Trade Development Council has appointed Cathay Pacific Airways Ltd as official carrier of this event. Cathay Pacifi

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1 5. Services for Exhibitors 5.1 Offical Freight Forwarder Hansen Exhibition Forwarding Ltd. is the Official Freight Forwarder and Customs Broker for the HKTDC Hong Kong International Medical Devices and Supplies Fair 2018 and can provide a comprehensive range of services including: customs clearance, insurance and transportation. The agreed shipping arrangements between the Official Freight Forwarder and the individual exhibitor will ensure that exhibits and all related articles arrive at the Exhibition Centre well in advance of the exhibition date to provide for customs clearance, transportation and unpacking procedures. Overseas exhibitors or authorised agents should apply to the address listed below for full information on forwarding procedures. The Official Freight Forwarder will issue individual Exhibition Transport Guidelines to exhibitors. Important Please do not consign shipments to the Hong Kong Trade Development Council office. Hansen Exhibtion Forwarding Ltd. Room 1313, New Commerce Centre, 19 On Shum Street, Siu Lek Yuen, Shatin, N.T. Tel: (852) Fax: (852) info@hansenhk.com Website : Important : Please do not consign shipments to the Hong Kong Trade Development Council office. 5.2 Official Air Express Company DHL Express (Hong Kong) Limited is appointed as the official air express company for the "HKTDC Hong Kong International Medical Devices and Supplies Fair 2018". DHL Express (Hong Kong) Limited Level 26, Tower 1, Enterprise Square Five, 38 Wang Chiu Road Kowloon Bay, Hong Kong Tel : (852) hkgwebcust@dhl.com Website:

2 5.3 Official Carrier The Hong Kong Trade Development Council has appointed Cathay Pacific Airways Ltd as official carrier of this event. Cathay Pacific and sister airline Dragonair are offering exclusive airfares for you and your travel companions in Business and Economy class. For online special fares enquiries and reservations, please visit the Cathay Pacific Airways website at and input the event access code MICE161 or contact your nearest Cathay Pacific or Dragonair reservations office and quote the event access code to avail of special fares for event participants. Cathay Pacific Reservations: (852) Dragonair Reservations: (852) The Marco Polo Club Service Centre: (852) Asia Miles Service Hotline: (852) Country/Territory City Cathay Pacific Rerservations Australia Adelaide, Brisbane Cairns, Melbourne Perth, Sydney Bahrain Manama (973) Canada Toronto, Vancouver Chinese mainland Beijing, Shanghai France Paris 33 (0) Germany Frankfurt 49 (180) India Bengaluru (Bangalore) 91 (80) Chennai 91 (44) Mumbai 91 (22) Delhi 91 (11) Indonesia Denpasar, Surabaya Jakarta 62 (21) Italy Milan, Rome Japan Fukuoka, Nagoya 81 (3) Osaka, Sapporo, Tokyo Republic of Korea Seoul 82 (2) Malaysia Kuala Lumpur 60 (3) Penang 60 (4) Netherlands Amsterdam 31 (20) New Zealand Auckland Pakistan Karachi 92 (21) Philippines Cebu 63 (32) Manila 63 (2) Saudi Arabia Jeddah 966 (2) Riyadh 966(1) Singapore Singapore (65) South Africa Johannesburg 27 (11) Sri Lanka Colombo 94 (11) Taiwan Taipei 886 (2) Thailand Bangkok United Arab Emirates Dubai 971 (4) United Kingdom London 44 (20) United State of America Los Angeles, New York San Francisco Vietnam Hanoi 84 (4) Ho Chi Minh City 84 (8)

3 5.4 Value-for-Money Hotels Information and booking forms for the Value-for-Money Hotel packages can now be found in Additional Facilities and Services Order Form Booklet, which also forms part of your Information Kit. 5.5 Printing Service in Hong Kong Printing service in Hong Kong is well known for its quality, reliability and competitive pricing. Exhibitors only need to bring their designs in CD-Rom and digital or offset printing can be arranged right here for catalogues, flyers, manuals and name-cards etc. Handling and freight costs are saved and last minute update is possible. A list of qualified printers is available at which is a printing service network of the Graphic Arts Association of Hong Kong, a non-profitable organisation promotes Hong Kong printing industry. 5.6 Temporary Staff / Interpreter Agencies (For reference only) ADECCO Personnel Limited 12/F, Fortis Tower, Gloucester Road, Wan Chai, Hong Kong Tel: (852) Fax: (852) Manpower Services (Hong Kong) Limited 22/F, Cigna Tower, 482 Jaffe Road Causeway Bay, Hong Kong Tel: (852) Fax: (852) Team Spirit Room 608, Capital Centre 5-19 Jardine s Bazaar, Causeway Bay, Hong Kong Tel: (852) Fax: (852) Williams (Hong Kong) Ltd. Unit 15B, 15/F., Winsan Tower 98 Thomson Road, Wanchai, Hong Kong Tel: (852) Fax: (852) Note: Exhibitors are not required to use the service of any of the above mentioned agencies. This list is provided purely for the convenient reference for the exhibitors. The Organiser assumes no responsibility for the competence or integrity of the agencies listed and exhibitors are advised to exercise normal business precautions as dealing with any service suppliers.

4 5.7 List of Stand Contractors in Hong Kong: (For Custom-built participation Exhibitors reference only) For List of stand contractors in Hong Kong, please refer to the Directory of Exhibition Stand Contractors in Hong Kong 2018 at fair website. Note: The directory is provided purely for the convenient reference for the exhibitors. The Organiser assumes no responsibility for the competence or integrity of the services listed and exhibitors are advised to exercise normal business precautions as they would in dealing with any service suppliers. 5.8 Overnight Storage Facility To facilitate storage of precious exhibits at night from 7 to 9 May 2018, the Organiser will offer exhibitors overnight storage facility arrangement. Format A strong room will be arranged at the exhibition venue. Exhibitors should place their exhibits inside locked container boxes before putting their exhibits in the strong room. Each exhibitor will be assigned a designated area in the strong room for putting the container. Exhibitors can only deposit their containers in the designated area. Cost Use of the strong room is free. However, the area allocated for each exhibitor will be subject to the availability of space. Deposit & Withdrawal Procedure All exhibitors using this overnight storage facility are reminded that they should conduct the deposit and withdrawal themselves under the escort of security guards. Deposit & Withdrawal Time Schedule Date Withdrawal Deposit 6 May :00 20:00 hrs 7-8 May :30 10:00 hrs 18:00 19:00 hrs 9 May :30 10:00 hrs The strong / storage rooms will be closed during day time and exhibitors must withdraw all their container boxes before 10am. Please note that the applications to use the Security Room Service are handled on a first-come-first-served basis. No exhibits can be deposited or withdrawn beyond the time schedule stated above. No exhibits can be kept in the security room during the exhibition opening hours as the room will be closed.

5 Exhibitors Responsibility All exhibitors using this storage facility should be reminded that they should take up all the risks, including loss and damage to their jewellery or other valuables, resulting from the usage of the overnight storage facility. Exhibitors are advised to take out insurance coverage on their jewellery throughout the exhibition, including the move-in, move-out and overnight storage period. Overnight storage of valuable exhibits can be arranged through the Organiser, free of charge, during the exhibition period at the Hong Kong Convention and Exhibition Centre. All property of an exhibitor stored in the Security Room at any time is stored at the exhibitor s own risk. Each exhibitor is responsible for the safety of its property at all times. Each exhibitor must have, at all times, valid and adequate insurance cover against theft, fire, public liability, damage to property, personal injury, third party loss, accidents, natural calamities, acts of God and such other risks normally insured against by exhibitors and/or as the Organiser may require including, without limitation, use of the Security Room. The Organiser (including their employees, directors, officers and agents) shall not be liable for any losses (including consequential losses), damages, demands, costs, claims, charges or other expenses of any kind suffered or incurred by any exhibitor or any other person arising in connection with the Exhibition including, without limitation, and theft, fire, use of the Security Room Service or defect in the Exhibition Centre howsoever caused. It is recommended that exhibitors have their own security guards, to escort their exhibits in and out of the Exhibition Centre during the moving in and moving out periods. 5.9 Security Services Exhibitors may elect to hire security guards for their own purposes during the fair period. Under the Standard Terms and Conditions of Licence of the Hong Kong Convention and Exhibitions Center (HKCEC), exhibitors may procure additional security guards from the official security contractor only. Please contact Mr Spencer Chan, Assistant Security Manager of the Hong Kong Convention and Exhibition Centre, 1 Harbour Road, Wan Chai, Hong Kong. Tel: (852) ; spencerchan@hkcec.com Requests must reach the HKCEC at least three weeks before the fair, otherwise a later order surcharge will be levied.

6 5.10 Official Business Centre Operator Fuji Xerox (HK) Ltd is the Official Business Centre Operator at the HKTDC Hong Kong International Medical Devices and Supplies Fair Fuji Xerox (HK) Ltd Room 1-4, 11/F Wealthy Industrial Building No Wing Yip Street Kwai Chung, Hong Kong Tel: (852) Fax : (852) ken.wy.lee@hkg.fujixerox.com Website: Stand Cleaning The Organiser will be responsible for the general cleaning of stands (excluding exhibits) and hall passage way each day after the Exhibition Public Parking Two large hourly car-parks are situated in the basement of the Hong Kong Convention and Exhibition Centre. The main entrances to the car-park are at the Harbour Road and Expo Drive.

7 5.13 Security Precautions The Organiser and the Exhibition venue management will take all reasonable measures to provide a secured environment for exhibitor s display and business conduction. However, it is not possible to solely rely on Organiser s efforts to prevent loss of items stored or displayed within the confines of an exhibitor s booth. Exhibitors are required to observe the following guidelines strictly: Manning of Booth Exhibitors stand must be fully manned at all times by alert staff. Never leave property unguarded, even for a few seconds. Entertain all customers entering the stand closely and present minimum items each time. Report Crime In the event of any emergency and suspicion, exhibitors should report immediately to: a) The Organiser (HKTDC duty staff at Fair Management Office) b) Hong Kong Convention and Exhibition Centre (security control extension 33) Security Advice For professional and impartial advice, exhibitors can contact: Hong Kong Police Crime Prevention Bureau Tel. : (852) Fax : (852) Hong Kong Convention & Exhibition Centre Tel. : (852) Fax : (852) Contact : Mr Spencer Chan, Assistant Security Manager Any special publicity programme or PR activity within exhibitors stand must be pre-approved by the Organiser. The Organiser will form a Security Committee with advisers from Jewellery association representatives to spotcheck exhibitor s booth security. Loose security facilitating crime will jeopardise exhibitors future participation.

8 5.14 Internet Access at the Fair To ensure smooth Internet access during the fair period for business usage that requires stable connection (such as website demonstration, download of multimedia files, remote access to company server, etc.) throughout the Fair, exhibitors are advised to order a dedicated Broadband Line inside your booth, instead of relying on the Wireless LAN service provided by HKCEC (Please refer to FORM 5 in the Order Forms ). All exhibitors are kindly reminded that the free Wireless LAN service operated by HKCEC intends only for light and causal usage by a limited number of users simultaneously. The wireless connection may fail or become slow and/or unstable during the fair period, and will disconnect if the connection is idle for over 10 minutes. As an alternative to the free Wireless LAN service, broadband connection will be set up by HKTDC in designated areas of the Fair for both exhibitors and buyers. If you encounter any problem with the Wireless LAN service onsite, please call the Wireless LAN Service Hotline at (852) / for technical support and assistance Free Publicity Arrangement Exhibitors are encouraged to promote their companies or products by supplying around 30 sets of press kits (including press release and photos) to the "Media & Webcast Centre" on the first day of the fair. International and local media can freely collect materials available there for their reference and use. This service is free of charge for exhibitors. Whether your materials will be picked up for publishing is totally at the media s discretion. All submitted materials will not be returned. Should you have any queries, please feel free to contact Mr. Gary Chan at tel: (852) , fax: (852) or gary.hs.chan@hktdc.org Official Mobile Service Provider ifree Group (HK) Limited is the Official Mobile Service Provider at the HK International Medical Devices and Supplies Fair ifree Group (HK) Limited Suite 06, 19/F., Miramar Tower, Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong Tel: (852) Fax : (852) tschiew@ifreegroup.com Website:

9 5. 貨運住宿及其他服務資料 5.1 大會貨運韓生展覽貨運有限公司是香港貿發局香港國際醫療器材及用品展 2018 的大會貨運代理, 為參展商提供清關保險及貨物托運等廣泛服務大會貨運代理與參展商的委託貨運協議, 能確保所有展品在展覽會日期前到達會場, 以進行清關或拆箱手續海外參展商或代理可直接依下列地址與大會貨運代理聯絡, 安排托運事宜, 有關詳情請索閱該公司的服務指南重要事項請確保展品不要送往香港貿易發展局韓生展覽貨運有限公司香港新界沙田安心街 19 號匯貿中心 13 樓 13 室電話 :(852) 傳真 :(852) 電郵網址 : 重要事項請確保展品不要送往香港貿易發展局 5.2 大會速遞服務敦豪國際速遞 ( 香港 ) 有限公司是香港貿發局香港國際醫療器材及用品展 2018 的大會速遞公司敦豪國際速遞 ( 香港 ) 有限公司香港九龍灣宏照道 38 號企業廣場 5 期 1 座 26 樓電話 : (852) 電郵 : hkgwebcust@dhl.com 網址 : 大會航空公司香港貿易發展局已委任國泰航空公司為是次展覽會的大會指定航空公司國泰航空聯同姊妹航空公司港龍航空誠意為您及同行貴賓提供各項商務及經濟客位之獨家機票優惠請即登入國泰航空下列網址 : 並輸入是次展覽會代碼 MICE161, 即可查詢票價及訂票此外, 您亦可向就近之國泰航空或港龍航空辦事處查詢, 敬請提及展覽會代碼國泰航空訂位部 :(852)

10 港龍航空訂位部 :(852) 馬可孛羅會會員服務中心 :(852) 亞洲萬里通服務熱線 :(852) 國家 / 地區城市國泰航空訂位電話澳洲阿德萊德 / 布里斯班 / 凱恩斯 / 墨爾本 / 柏斯 / 悉尼巴林麥納麥 (973) 加拿大多倫多 / 溫哥華中國北京 / 上海法國巴黎 33 (0) 德國法蘭克福 49 (180) 印度班加羅爾欽奈孟買德里 91 (80) (44) (22) (11) 印尼巴里 ( 峇厘 ) 雅加達 (21) 意大利米蘭 / 羅馬日本福岡 / 名古屋 81 (3) 大阪 / 札幌 / 東京韓國首爾 82 (2) 馬來西亞吉隆坡檳城 60 (3) (4) 荷蘭阿姆斯特丹 31 (20) 新西蘭奧克蘭巴基斯坦卡拉奇 92 (21) 菲律賓宿霧馬尼拉 63 (32) (2) 沙特阿拉伯吉達利雅得 966 (2) (1) 新加坡新加坡 (65) 南非約翰內斯堡 27 (11) 斯里蘭卡科倫坡 94 (11) 台灣台北 886 (2) 泰國曼谷阿拉伯聯合酋長國迪拜 971 (4) 英國倫敦 44 (20) 美國洛杉磯 / 紐約 / 舊金山 ( 三藩市 ) 越南河內胡志明市 84 (4) (8)

11 5.4 特惠酒店主辦單位特別邀請了數間酒店作為大會指定酒店, 詳情請細閱隨附於資料夾內之額外設施及服務申請表 5.5 印刷服務香港印刷服務一向以優良品質, 信譽和合理價錢聞名參展商只需將設計製作成電腦光碟或經網上傳送, 印刷公司便可為目錄, 傳單, 手冊和名片等輸出數碼或柯式印刷此項服務不但可節省手續和運費, 更可提供不時之需的更改服務有關印刷服務機構可參閱香港印藝學會 ( 為一間推動香港印刷業的非牟利團體 ) 所提供的網頁臨時僱員 / 傳譯招聘機構 ( 衹供參考 ) ADECCO Personnel Limited 香港灣仔告士打道號華比富通大廈 12 樓電話 :(852) 傳真 :(852) Manpower Services (Hong Kong) Limited 香港銅鑼灣謝斐道 482 號信諾環球保險中心 22 樓電話 :(852) 傳真 :(852) Team Spirit 香港銅鑼灣渣甸坊 5-19 號京華中心 608 室電話 :(852) 傳真 :(852) Williams (Hong Kong) Ltd. 香港灣仔譚臣道 98 號運盛大廈 15 樓 B 室電話 :(852) 傳真 :(852) 註 : 以上機構 / 公司之資料只供參考用, 參展商毋須一定聘請其中任何機構 / 公司為其服務主辦機構對任何機構 / 公司的表現和信譽概不負責, 參展商於選擇聘用時, 請自行作出權衡 5.7 展台承建商 :( 衹供租用展覽空地的參展商參考 ) 參展商可參閱展覽會網站香港展覽會展台承建商名錄 2018 (Directory of Exhibition Stand Contractors in Hong Kong 2018 ) 註 : 參展商毋須一定聘請小冊子內之承建商為其服務主辦機構對任何承建商的表現和信譽概不負責, 參展商於選擇聘用時, 請自行作出權衡

12 5.8 通宵貯存服務為方便參展商於 2018 年 5 月 7 至 9 日期間晚上貯存貴重展品起見, 主辦機構將提供通宵貯存服務服務方式主辦機構將於會展中心設保險庫一間參展商應先將展品放置在貯物箱內鎖好, 然後才存放於保險庫參展商可獲分配指定的貯物空間, 貯物箱只可存放於指定位置費用參展商在保險庫中貯存展品毋須繳費, 但分配貯物空間則須視乎保險庫是否有足夠空位而作出安排展品存取參展商應在護衛員陪同下自行在保險庫中存取展品存取時間表日期提取貯存 2018 年 5 月 6 日 :00 20:00 hrs 2018 年 5 月 7-8 日 08:30 10:00 hrs 18:00 19:00 hrs 2018 年 5 月 9 日 08:30 10:00 hrs 保險庫及貯物室於日間不予開放參展商必須於上午 10 時前取出所有貯物箱請注意 : 使用保險庫或貯物室的申請是按先到先得的方式處理展品不得在時間表所示時間以外的時間提取或存放在展覽開放的時間, 保險庫或貯物室會關閉, 所以展品不得留存在保險庫或貯物室內參展商責任參展商須知, 在保險庫中貯存珠寶或貴重物品, 如有任何遺失或損壞, 概須自行負責參展商應為展出珠寶及物品購買保險, 以保障展覽 ( 包括進館撤館以及通宵貯存期間 ) 可能造成的任何損失參展商可與主辦機構安排, 在展覽於香港會議展覽中心舉行期間, 將貴重展品通宵貯存於保險庫或貯物室內, 不收費用參展商在保險庫或貯物室存放物品所涉及的風險, 在任何時候均由參展商負責每名參展商在任何時候均須對其財產的安全負責參展商必須在任何時候, 就盜竊火災公眾責任財產損毀人身傷害第三者損失意外自然災害不可抗力以及參展商一般都會投保及 / 或主辦機構規定須投保的其他風險 ( 包括但不僅限於使用保險庫或貯物室 ), 投購有效及充分的保險對於參展商或任何其他人就展覽 ( 包括但不限於盜竊使用保險庫或貯物室服務或展覽中心因任何原因出現缺陷 ) 而蒙受或招致任何損失 ( 包括相應損失 ) 損毀索求費用申索收費或任何種類的其他開支, 主辦機構 ( 包括其職員董事高級人員及代理人 ) 一概不負任何責任為防止任何損失或損毀, 參展商可自費聘用保安護衛人員, 在遷進及遷出期間內, 護送展品進出展覽中心

13 5.9 保安服務根據香港會議展覽中心許可之標準條款及條件, 參展商於展覽期間可因應個別須要而選擇聘用護衛員但參展商必須通過香港會議展覽中心指定之護衛員承辦公司聘用護衛員參展商可直接向香港會議展覽中心保安部申請聘用護衛員電話 :(852) 電郵 : spencerchan@hkcec.com 聯絡人 : 陳先生參展商必須於展覽會舉行前最少三星期申請委聘護衛員, 否則將被徵收遲交申請附加費 5.10 大會商務中心富士施樂 ( 香港 ) 有限公司是香港貿發局香港國際醫療器材及用品展 2018 的指定商務中心富士施樂 ( 香港 ) 有限公司香港葵涌永業街號永豐工業大廈 11 樓電話 :(852) 傳真 :(852) 電郵 :ken.wy.lee@hkg.fujixerox.com 網址 : 攤位清潔主辦機構於每天展會結束後, 負責各攤位 ( 不包括展品 ) 和通道的一般清潔工作 5.12 公眾停車場香港會議展覽中心地庫設有兩個大型時租停車場, 入口分別位於港灣道及博覽道

14 5.13 保安預防措施主辦機構及香港會議展覽中心將採取合理之保安措施, 確保展覽會可順利進行但攤位內之保安及防盜則仍有賴參展商多加注意請各參展商遵守下列之保安規定 : 駐守攤位參展商應安排足夠職員駐守攤位, 並全日提高警覺不可隨便放置展品留意進入攤位內之買家, 每次展示小量產品, 以防被竊罪案報告遇有緊急事件或可疑人物, 參展商應立即通知 : a) 主辦機構 ( 於主辦機構辦事處當值的香港貿易發展局職員 ) b) 香港會議展覽中心 ( 保安部會場內線 33) 參展商如需要保安協助或意見, 可與下列機構聯絡 : 香港警察防止罪案科電話 :(852) 傳真 :(852) 香港會議展覽中心電話 :(852) 傳真 :(852) 聯絡人 : 陳先生 ( 保安部 ) 參展商如需安排特別宣傳活動, 應預先取得主辦機構同意主辦機構將組織保安委員會, 會員包括珠寶商會代表, 對攤位內的保安工作進行檢查參展商如因疏忽保安, 引致罪案發生以致影響展覽會順利進行, 其日後之參展資格將受影響

15 5.14 展覽會連線上網安排如貴公司在展覽會期間需要穩定流暢之網路連線作商務洽談用途 ( 如網頁示範檔案下載或遠程連接電腦伺服器等 ), 本局強烈建議閣下訂購一條獨立的寬頻上網線路以便在展位中使用, 避免依賴香港會議展覽中心提供之無線上網服務 ( 申請程序請見申請表格內的表格五 ) 各參展商亦必須注意會展中心提供之免費無線上網服務只能為有限的使用者提供輕量及臨時的上網用途因此在展覽會期間網路可能出現連線失敗, 不穩定或緩慢等情況, 且若連線後停止瀏覽網頁超過 10 分鐘, 無線上網服務亦會自行中止另外貿發局亦會在展覽會的一些指定地點提供免費寬頻服務, 為參展商及買家提供多一個上網的渠道如閣下在展覽會期間遇有無線網路覆蓋及使用方法的問題或需要協助, 請致電熱線 :(852) / 免費宣傳機會為協助各參展商增强宣傳效益, 大會鼓勵參展商於展會開幕當日準備約 30 份新聞稿連相片並送往展會的新聞及網上廣播中心, 讓海外及本地媒體索取此服務乃免費提供予參展商貴公司之資料能否被採用或刊登由該媒體決定所交資料, 概不發還如有疑問, 可聯絡陳灝聲先生電話 :(852) , 傳真 :(852) 或電郵 : gary.hs.chan@hktdc.org 查詢 5.16 大會流動電話服務供應商 ifree Group (HK) Limited 是香港國際醫療器材及用品展 2018 的指定商務中心 ifree Group (HK) Limited 香港九龍尖沙咀彌敦道號美麗華大廈 19 樓 6 室電話 :(852) 傳真 :(852) 電子郵件 :tschiew@ifreegroup.com 網址 :

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