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H34,701,000 0.7% 2006 1800601800 30 500H5.25 H44,285,500 0.9%5.98 H38,879,500 0.8% 6.70H34,701,000 0.7% 30500H 5.25H44,285,500 0.9% 5.98H 104

38,879,5000.8% 6.70H 34,701,0000.7% 200212 30 500H5.25 H44,285,500 0.9%5.98 H38,879,500 0.8%6.70 H34,701,000 0.7% 30500H 5.25H44,285,500 0.9% 5.98H 38,879,5000.8% 105

6.70H 34,701,0000.7% 2000 0966 (a) (b) HH (c) (d) H H 106

2012 20122012 31.9% 6220102011201212312013 630309.94349.56336.07182.56 201224.8% 107

2010201120121231 201363051.1 57.362.533.911.0 10.614.012.0 2012 108

20121231 31.9% 2012 15% 20 109

20022.6 20127.210.8%10.5% 9.9%9.1% 2012 24.8% 2007 384201274514.2% 20072842012598 16.1% 110

30 2014 2014 2012 111

7,2008,000 2020 25 112

502014 113

302014 100 20075 114

115

1231 630 2010 2011 2012 2013 % % % % 1.............................. 4,485,781 87.79 5,111,270 89.13 5,580,911 89.29 3,067,769 90.59............................... 4,278,900 83.74 5,003,611 87.25 5,310,414 84.96 2,669,601 78.83........................... 206,881 4.05 107,659 1.88 270,497 4.33 398,168 11.76...................... 119,065 2.33 143,097 2.50 142,822 2.29 59,551 1.76............................... 61,546 1.20 85,720 1.49 77,429 1.24 41,743 1.23 3...................... 165,384 3.24 146,786 2.56 183,080 2.93 91,074 2.69................................. 277,772 5.44 247,437 4.32 265,920 4.25 126,389 3.73................................. 5,109,548 100.00 5,734,310 100.00 6,250,162 100.00 3,386,526 100.00 1231 630 2010 2011 2012 2013 % % % % 1.............................. 290.80 93.82 329.16 94.17 314.84 93.69 171.09 93.72............................... 226.33 73.02 254.65 72.85 239.40 71.24 120.01 65.74........................... 64.47 20.80 74.51 21.32 75.44 22.45 51.08 27.98...................... 8.48 2.74 9.20 2.63 9.07 2.70 3.98 2.18 2.............................. 4.85 1.56 6.41 1.83 5.56 1.65 3.73 2.04 3...................... 5.81 1.88 4.79 1.37 6.60 1.96 3.76 2.06 45............................... 309.94 100 349.56 100 336.07 100.00 182.56 100.00 1. 2. TEU20102011201212312013630 340,000TEUs430,000TEUs394,000TEUs264,000TEUs 3. 116

4. 35% 20102011201212312013630 53.7570.10 66.2336.322.391.982.111.41 51.0467.6463.5034.91 0.320.480.62 5. 2012101 21 2014 117

118 6,000 176 42 20 2014

119 412

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176 2 20102011201212312013630 277.77247.44265.92126.39 5.44%4.32%4.25%3.73% 121

2007 100 201212312013630 14.113.70 122

20122013 123

124

2012 201215% 102205 30 12.211.3 226.9 4842510 217173 224.4575 10.27 2.191528.6 2.3 125

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2........................... 2 16.1-16.5 570 1.9 111 2014 1231 2010 2011 2012 2013 630 2013 1231 2014 111 0.24 52.02 12.71 95 4 12 2020 2013630 127

22 7.9%2012 17.735.28% 200719.9201297.537.4% 2010 2014 20124 30500 25363065 27 35%64 252565.5 128

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2 2014 90 4560 2014 141 37.1 95.93%82 2418 0.492.4............................. 2 15.3 508.5 5 0.14....................... 2 15.3 508.5 3 0.08........................... 4 13.6-15.3 1,057 10 0.27 2.4 130

96.76%20.............................. 2 20 735.78 30 4.94 5.25 2014 1231 2010 2011 2012 2013 630 2013 1231 2014 2015 5,246 185.51 742.45 1,041 800 3,003 402 59 131

2010201120121231 54.22%49.99%47.07%2013630 44.47% 20131118 20171231 2013101 20102011201212312013630 6.56%6.38%6.33%4.72% 201316 3.9 201312311.9 2013 132

4 20121231 2016531 2015430 20161231 20161231 2013930 5% 20101231 16.78%20112012123120136 30 13.93%13.35%14.94% 133

(1)(2) (3) 134

12 2035........................................................ 16..................................................... 6............................................................ 20.............................................................. 19............................................................ 16............................................................ 9............................................................ 17............................................................ 16............................................................ 10.......................................................... 16............................................................ 16.......................................................... 18.............................................................. 11............................................................ 10 2014 68.91 (a) 20102011201212312013630 11.54%12.82%12.59%11.08% 6.74%6.94%6.38%6.29% 3,413,363,455 1,376,178,7502,609,083,114980,594,769 2,823,375,419514,279,2811,204,836,521 570,660,849 135

5% 2012 20 2012 136

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20 141518 1511 138

24321 20081225 7550622008331(10) (10)2013711 27 139

30 2013630200 108 2010201120121231 20136309 8 2010413 2010621 20101018 20101124 2011120 2011214 2011127 2011726 140

2011210 2011310 2011531 2011620 2012613 2012724 2012822 35% 20121224 2012912 2012115 2012121 2013130 141

ISO 9001 142

8 2010201120121231 201363013.99 41.7952.5517.512013 2013158 (1)(2) (3) (4) (5) 201320 143

2013 2013 2013 630 2013 1231 2014 1231 2013 2013 378 122 0 40 0.2 40 68.... 2007 2015 2013 34 0 1 0 1 25........... 2014 2012 32 0.2 0 2 0.01 2 30.......... 2014 2012 26 0.003 0.008 21 4 21 5 1 2013............... 2013 19 0 4 0 4 16...... 2014 2013 6 0 6 0.7 6.................... 495 122 0.008 74 5 74 144 2012 257 1 0.2 1 0 1 0.......... 2014 2013 160 0 0.8 0 0.8 0.8................. 2014 2010 50 10 6 7 6 13 14........ 2015.......... 2011 27 5 3 3 0.4 6 8 2015 2013 25 0 10 0 10 15.......... 2014 2013 25 0 6 0 6 19............... 2014 2012 11 0 0 3 0 3 3 2015.................. 2011 2013 9 1.2 0.5 7 3 8 8 1.. 2013 5 0 5 5 5 0............. 569 17 10 43 14 53 67.8 2012 52 18 8 23 0 31 3............. 2013.......... 52 18 8 23 0 31 3................... 1,116 157 18 140 19 158 214.8 1. 20132014 144

2013201020112012 20121114 11.44 104 2236 10 145

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46 526 466,515,224.79 526287,868.32 481291,916.42 197 136,413.5948.3% 1.049 147

201387 111,134 1986122 7080 1986198840 40 19978 148

40 20114 144.9 2012416 80 20121231 383196.62012971 201282235% 150,0002012121 150,000 20083200912 2009 2010124 20112132011 113 149

20.2311 200912 2009 20107 150

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5 5 (i) (ii) (iii) 152

20107 153

200411 199371 200211 1998618 2008315 200932 2013314 201031 154

1999926 199151 2004712012119 200211 201271 155

19891226 20039119981129 200821 2004716 20071117 156

200561 201321 500500 200831 2011121 157

200711 20031230 20131 1200964 2009420200111 200881 200331 200541 2011121200241 200541 200581 2012314 158

199742920011224 199211 200581 2000 420 200471 20047120081 1020091 23 200561 2000 41200861 200091200541 199731 159

20021112009827 199475200811 20121228 2011711999122 19981214 1997716 20041120101220 1999122199511 1999432002324 160

73.94% 61.72%60.20% 14 (1)(2) (3)(4)(5) (6)(7)(8) 161

42% 20101125280 50% 8% (i)42%(ii) 1,300 (iii) (iv) (1) 20%(2) 20% (i)20%50%(ii) (iii)(i)(ii) 162

(1) 30 (2) 3030 163

30 (i)(ii) (iii) 30 (1) (2) 164

(3) (1) 10 (2) (3) (1) 30% (2) (a) (b) 165

(1) (2) (3) 166

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1 15% 15% 42% 1.07% 169

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(a) (b) (c) (d) (e) 171

10% 14A.11(1)(4) H(i)(ii) 14A 14A (1) 1231 2013 2014 2015 14A.33(3) (2) 14A.34 14A.34 104,900 104,900 104,900 172

1231 2013 2014 2015 (3) 14A.35 14A.35 A. B. 465,384 494,000 524,000 77,443 91,590 113,590 14A.33(3) (1) 20081225 755062 2008331 2013711 20102011201212312013630 14A.34 173

(2) 200812252011328 2008331201312312013711 20151231 104.9 20102011201212312013630 104.9104.9104.9 52.45 2013201420151231 1231 2013 2014 2015.......................... 104,900 104,900 104,900 174

14A.35 (3) 200812252011328 2013711 20151231 A. (i) (ii) (iii) B. 1031 1130 175

(i) (ii) (iii) (iv) A. B. (i)(ii) A. 20102011201212312013630 176

188.11 170.04358.88108.76 B. 20102011201212312013630 18.5922.78 35.4646.94 A. 2013201420151231 1231 2013 2014 2015.......................... 465,384 494,000 524,000 B. 2013201420151231 1231 2013 2014 2015.......................... 77,443 91,590 113,590 A. (i) (ii) 2012 (iii)(iv) 20121231 358.8820131231 177

465.382013 2012 (a) (b)(c)(d) 20131231 465.38 B. (i) (ii)2012 (iii) 20121231 35.4620131231 77.44(a) (b)201361 2 14.07 0.1%14A.33(3) 0.1%5%14A.45 14A.4714A.3714A.40 5%(i)14A.4514A.47 178

(ii)14a.3714a.40(iii)14a.48 14A.42(3) (i)14a.47 (ii)14a.4714a.54 14A.35(1)14A.35(2)14A.3614A.3714A.38 14A.3914A.40 20151231 (i) (ii) 179

11 58 2008331 57 2008331 58 2012424 50 45 2012424 2013711 55 20091210 50 2008331 72 2012424 180

63 60 52 2013711 2008331 2013711 13.51(2)1A41(3) 581997 4025 15 1988919913 19937 1993720017 2001720067 181

20067 20114 20083 200912 571982 2004 197535 20 199512 19951219975 199752002820028 20083200832009720097 200912 2011520068 6010062004920135 20066601001 581988 2003 40 3020 19883200110 200110200512 20051220097 20097200912 2010320124 501983 20049 19838 3018 182

1983819954 199542003 42003420086 2008620117200912 2012420124 45 19902003 1990 72015 1990720028 20028 20043200432008 32008320124 20124 2013720083 55 1982 3530 19754199212 1992121999 4 1999420025 2002520043200432009 183

10200910 200912 50 1982 1985 3015 19851996819968 20073 20083 20051220107 60100020124 72 5030 2009220124 631974919779 1995 4025 1992919958 1995819975 19975200010 200010200342003420123 20123 20137 6019837 19866 1986 184

200832007 1200240820083 002395 521986 1997Brunel University1998 25 19868 198871988819986 19986200010 2000112013 52003920055 20056201212 2013120135 20051120135 20136 20138 20137 185

57 2008331 60 2012424 54 2012424 44 2010827 43 2013620 13.51(2)1A41(3) 57 19781978919911119965 1996520021 2002120042 20042200412 20041220083 20083 6019758 1989319969 1996920021 20021200210 2002102004220042 200910200910 20124 541982 19827 200342003 186

4200842008420094 200942012 4 4419917 201112 1991720034 20034200312 20031220094 200942012320123 20091020108 20139200911 600999 431992 2009 19927 200812 20081220129 2012920136 50 48 20091210 20091210 187

50 1986 20061988 2510 19881220033 2003420086 20086200912200912 20091220117 48 20125 (EMBA)1988 25 151988720034 2003420084 20084200912200912 20091220117 200112201152009 11600999 33 20027 20027 20085201311 201311 20138 58197911 199711 188

12028292 03091252 201383.21 C.3 201383.25 B.1 189

20138 A.5 20138 20102011201212312013630 1.10 1.372.311.24 20131231 2.051.55 20102011201212312013630 190

2,704,000 3,068,0003,475,0001,251,000 3A.1919A.05 3A.23 (a) (b) (c) (d) 13.10 19A.06 13.46 191

XV23 10% 1 3 3,104,314,204 629,824,026 1 2 73.92% 61.72% 15.00% 12.52% 1. 75,441,000 2. 5,029,412,000 3. XV23 10% 1 3 3,095,834,248 628,126,907 1 2 73.92% 60.20% 15.00% 12.21% 1. 86,757,000 2. 5,142,573,000 3. 10% 192

XV23 10% 193

4,275,000,000 4,275,000,0001.00 4,199,559,000 83.50% 829,853,000 H 16.50% 5,029,412,000 100% 4,188,243,000 81.44% 954,330,000 H 18.56% 5,142,573,000 100% HH H H H 194

[2001]22 10% H H 20131029H 20131012[2013]139(i) 10%(ii) A 20109A20139 AH6 A 15 195

2012 20122012 31.9% 6220102011201212312013 630309.94349.56336.07182.56 2010201120121231 51.157.362.5 11.010.614.0201220136 3030.233.9 7.312.0 196

2.3 20102011 2012123120122013630 87.41%90.41%87.94%89.80%81.10% 2012 197

201110120136 132 20112012201020132012 2010201120121231 2012201363033.26% 35.70%37.67%37.53%36.68% 20102011201212312012 201363025.26%23.98%22.81% 23.83%24.61%2014 198

201020112012123120122013630 10.38%10.94%10.38%11.32%10.47% 2014 20081 25%2010201120121231 2012201363022.92%28.72% 23.45%24.47%15.90%201112312013630 25% 25%20112011 199

201125%201325% 20136 2.3 2.4 (a) (b) (c) (d) (e) 200

....................................................................................................................................................................................................................................................................................... 2.77%4.85% 3.23%4.85% 2.77%48.5% 9.7%48.5% 6.47%48.5% 201

202

29 203

1231 630 2010 2011 2012 2012 2013 % % % % %............................. 5,109,548 100.00 5,734,310 100.00 6,250,162 100.00 3,020,374 100.00 3,386,526 100.00......................... (3,158,540) (61.82) (3,254,410) (56.75) (3,536,081) (56.58) (1,623,184) (53.74) (1,860,196) (54.93)............................. 1,951,008 38.18 2,479,900 43.25 2,714,081 43.42 1,397,190 46.26 1,526,330 45.07.................. 19,344 0.38 56,354 0.98 125,416 2.01 120,001 3.97 369,477 10.91.................. (896) (0.02) (1,941) (0.03) (496) (0.01) (24) (0.00) (15) (0.00)......................... (543,843) (10.64) (605,462) (10.56) (741,148) (11.86) (336,201) (11.13) (359,700) (10.62)......................... (18,062) (0.35) (400,416) (6.98) (168,466) (2.70) (154,277) (5.11) (25,432) (0.75)......................... (156,459) (3.06) (208,906) (3.64) (259,209) (4.15) (117,974) (3.91) (144,514) (4.27)....................... 171,102 3.35 168,139 2.93 154,622 2.47 56,744 1.88 63,385 1.87....................... 494 0.01 313 0.01 565 0.01 320 0.01 (46) 0.00......................... 1,422,688 27.84 1,487,981 25.95 1,825,365 29.21 965,779 31.98 1,429,485 42.21....................... (326,088) (6.38) (427,332) (7.45) (428,069) (6.85) (236,310) (7.82) (227,273) (6.71)..................... 1,096,600 21.46 1,060,649 18.50 1,397,296 22.36 729,469 24.15 1,202,212 35.50................................. 1,096,600 21.46 1,060,649 18.50 1,397,296 22.36 729,469 24.15 1,202,212 35.50..................... 1,114,991 21.82 1,083,914 18.90 1,405,958 22.49 735,194 24.34 1,188,646 35.10..................... (18,391) (0.36) (23,265) (0.40) (8,662) (0.13) (5,725) (0.19) 13,566 0.40 1,096,600 21.46 1,060,649 18.50 1,397,296 22.36 729,469 24.15 1,202,212 35.50 204

1231 630 2010 2011 2012 2012 2013 % % % % 1.......................... 4,485,781 87.79 5,111,270 89.13 5,580,911 89.29 2,701,139 89.43 3,067,769 90.59........................... 4,278,900 83.74 5,003,611 87.25 5,310,414 84.96 2,626,733 86.97 2,669,601 78.83....................... 206,881 4.05 107,659 1.88 270,497 4.33 74,406 2.46 398,168 11.76.................. 119,065 2.33 143,097 2.50 142,822 2.29 71,392 2.36 59,551 1.76........................... 61,546 1.20 85,720 1.49 77,429 1.24 37,211 1.23 41,743 1.23 2.................. 165,384 3.24 146,786 2.56 183,080 2.93 75,143 2.49 91,074 2.69............................. 277,772 5.44 247,437 4.32 265,920 4.25 135,489 4.49 126,389 3.73............................. 5,109,548 100.00 5,734,310 100.00 6,250,162 100.00 3,020,374 100.00 3,386,526 100.00 % 1. 2. 201020122011 1013 20112011 2012 2011104.2 2011201110 1 1.42013630 2012630 2013612 201320122013630 201210 201320132012 2010201120121231 5,109.555,731.176,059.16 205

100.00%99.95%96.94%20122013630 2,964.572,980.6898.15%88.02% 201210201210 2010201120121231 3.14191.01 0.05%3.06%20122013630 55.81405.851.85%11.98% 1231 630 2010 2011 2012 2012 2013 % % % %......................... 1,050,577 33.26 1,161,972 35.70 1,331,891 37.67 609,127 37.53 682,276 36.68....................... 797,939 25.26 780,356 23.98 806,703 22.81 386,863 23.83 457,731 24.61....................... 327,957 10.38 356,178 10.94 366,910 10.38 183,725 11.32 194,777 10.47........................... 268,672 8.51 297,972 9.16 263,928 7.46 113,210 6.97 122,578 6.59....................... 179,794 5.69 202,979 6.24 197,740 5.59 95,528 5.89 95,190 5.12........................... 205,794 6.52 166,258 5.11 182,407 5.15 82,034 5.05 136,658 7.35......................... 327,807 10.38 288,695 8.87 386,502 10.94 152,697 9.41 170,986 9.18............................. 3,158,540 100.00 3,254,410 100.00 3,536,081 100.00 1,623,184 100.00 1,860,196 100.00 % 2010201120121231201220136 3033.26%35.70%37.67%37.53%36.68% 201020112012123120122013630 25.26%23.98%22.81%23.83%24.61% 206

20102011 2012123120122013630 10.38%10.94%10.38%11.32%10.47% 20102011 2012123120122013630 8.51%9.16%7.46%6.97%6.59% 0.802010 20112012123120122013630 5.69%6.24%5.59%5.89%5.12% 201020112012123120122013630 6.52%5.11%5.15%5.05%7.35%20102012 2013 2013 6302012630 201212 3120111231 20111231 20101231 201038.18% 201143.25%201243.42%20122013630 46.26%45.07% 20112012 20136302010(i)201110 (ii) 207

1231 630 2010 2011 2012 2012 2013............... 10,035 16,344 19,186 6,857 10,112....... 30,000 47,631 47,631 45,000.................... 3,058 7,923 7,942 3,226 298,424............... 174 13,093 54,441 74,759 57,714 353,536............. 5,371............. 49,995 61,374 13,701........................ 880 1,913 662 913 2,240 6,251 1,913 50,657 62,287 15,941........................ 19,344 56,354 125,416 120,001 369,477 2010201120121231 19.3456.35125.4220102012 2012 58.402012 2012 1,368.45201180.26 58.40 201020112012 20122013630120.00 369.4820132012 294.84 294.84 292.232.61 208

2010201120121231 0.901.940.502012630 20136302.41.5 0.04%2011 1231 630 2010 2011 2012 2012 2013.................... 329,665 378,249 469,297 201,576 237,482.................. 56,692 57,390 62,305 29,015 34,362........................ 28,837 28,582 64,370 53,758 18,505...................... 17,326 20,006 20,521 5,556 5,357...................... 7,761 7,932 8,590 3,541 17,072........................ 103,562 113,303 116,065 42,755 46,922........................ 543,843 605,462 741,148 336,201 359,700 2010201120121231543.84 605.46741.1510.64%10.56% 11.86%20126302013630 336.20359.7011.13%10.62% 60.62%62.47%63.32%59.96%66.02% 209

2010201120121231 18.06400.42168.4720126302013 630154.2825.43 1231 630 2010 2011 2012 2012 2013... 4,041 299,017 164,951 153,305 13,325............. 2,426...................... 6,148 85,618... 7,840 11,577........................ 15,200 700 700 130............... 59........................ 33 522 389 272 400........................ 18,062 400,416 168,466 154,277 25,432 2011(i)2011 292.232011 2012(ii) 1,605.1280.26 1,368.45 236.66 (iii)15.202012 2012 152.612013 2013 210

1231 630 2010 2011 2012 2012 2013............... 354,653 442,131 683,419 358,933 297,936......... (198,194) (233,225) (424,210) (240,959) (153,422)........................ 156,459 208,906 259,209 117,974 144,514 2010201120121231 156.46208.91259.213.06%3.64% 4.15%20122013630117.97 144.513.91%4.27% 2012 (i)(ii)(iii)(iv) (v)(vi) 2010201120121231 171.10168.14154.62 2012201363056.74 63.39 35%20102011 2012123120122013630 170.12166.47154.27 56.3263.31 (i)(ii) 2010201120121231 0.490.310.57 20126300.3220136 300.05 211

25%2010 201120121231326.09 427.33428.0722.92%28.72%23.45% 20122013630236.31 227.2724.47%15.90%20111231 2013630 25% 25%2011 2011 25%201363025%20136 1231 630 2010 2011 2012 2012 2013.................... 326,908 473,175 434,090 241,134 275,219.................... (820) (45,843) (6,021) (4,824) (47,946)........................ 326,088 427,332 428,069 236,310 227,273............. 22.92% 28.72% 23.45% 24.47% 15.90% 212

20136302012630 20132012630 630 2012 2013 %................................ 3,020,374 3,386,526 12.12............................ (1,623,184) (1,860,196) 14.60................................ 1,397,190 1,526,330 9.24..................... 120,001 369,477 207.89..................... (24) (15) (37.50)............................ (336,201) (359,700) 6.99............................ (154,277) (25,432) (83.52)............................ (117,974) (144,514) 22.50.......................... 56,744 63,385 11.70.......................... 320 (46) (114.38)............................ 965,779 1,429,485 48.01.......................... (236,310) (227,273) (3.82)............................ 729,469 1,202,212 64.81 2012 6 303,020.37 12.12%20133,386.53 74.41435.13%398.17201210 2013 201361 20126301,623.18 14.60%20131,860.20(i) (ii)201210 20126301,397.199.24% 20131,526.33201263046.26% 201345.07% 2012630120.00 207.89%2013369.48 2013 294.84 20111120122 213

292.232.61 20126302.4 37.50%20131.5 2012630336.20 6.99%2013359.70201210 20132012 20132012 35.15 2012630154.28 83.52%201325.432012 150.00 2012630117.97 22.50%2013144.51 2012630 56.7411.70%201363.39 2012630 0.3220136300.05 2012630236.31 2013227.2724.47% 15.90%2013201220136 2012630729.47 64.81%20131,202.212012630 24.15%201335.50% 214

2012123120111231 20122011 1231 2011 2012 %................................ 5,734,310 6,250,162 9.00............................ (3,254,410) (3,536,081) 8.66................................ 2,479,900 2,714,081 9.44..................... 56,354 125,416 122.55..................... (1,941) (496) (74.45)............................ (605,462) (741,148) 22.41............................ (400,416) (168,466) (57.93)............................ (208,906) (259,209) 24.08.......................... 168,139 154,622 (8.04).......................... 313 565 80.51............................ 1,487,981 1,825,365 22.67.......................... (427,332) (428,069) 0.17............................ 1,060,649 1,397,296 31.74 20115,734.319.00%2012 6,250.1620115,003.616.13%2012 5,310.41201110 2012 20112011 107.66151.25%2012270.50(i)2011 10(ii)2011 20122011 2012102012 20113,254.418.66%2012 3,536.08(i) (ii)201210 2011 2,479.90 9.44% 2012 2,714.08 2011 43.25%2012 43.42% 201156.35122.55%2012 125.42(i)2011 30.00201245.00(ii)2011 215

16.34201219.19(iii)2011 58.4020122012 8.37 20111.9474.45% 20120.5020112011 2011605.4622.41%2012 741.15(i)(ii) 201235.15 2011400.4257.93%2012 168.47(i) 2011 292.23(ii)2011 16.0580.26(iii)2011 15.202012 2012150.00 2011208.9124.08%2012 259.21(i) (ii) 2011168.14 2012154.62 20110.31 20120.57 2011427.330.17%2012 428.0720111,487.982012 1,825.372011201228.72%23.45% 20111,060.6531.74%2012 1,397.30201118.50%201222.36% 216

2011123120101231 20112010 1231 2010 2011 %................................ 5,109,548 5,734,310 12.23............................ (3,158,540) (3,254,410) 3.04................................ 1,951,008 2,479,900 27.11..................... 19,344 56,354 191.33..................... (896) (1,941) 116.63............................ (543,843) (605,462) 11.33............................ (18,062) (400,416) 2,116.90............................ (156,459) (208,906) 33.52.......................... 171,102 168,139 (1.73).......................... 494 313 (36.64)............................ 1,422,688 1,487,981 4.59.......................... (326,088) (427,332) 31.05............................ 1,096,600 1,060,649 (3.28) 20105,109.5512.23%2011 5,734.3120104,278.9016.94%2011 5,003.61(i)(ii)2011 2010206.8847.96%2011107.662011 2011 2010119.0720.18%2011 143.102011 20103,158.542011 3,254.41 20101,951.0127.11%2011 2,479.90201038.18%201143.25%201110 32011 201019.34191.33%2011 56.35(i) 2011 217

30.00(ii)(iii) 2011 20105.37 20100.90116.63% 20111.942011 2010543.8411.33%2011 605.46 201018.062011 400.42(i) 2011 292.23(ii)2011 16.0580.26 (iii)201115.20 2010156.4633.52%2011 208.91(i)(ii) 2010171.10 2011168.14 20100.49 36.64%20110.31 2010326.0931.05%2011 427.332011 2010201122.92%28.72% 20101,096.603.28%2011 1,060.65201021.46%201118.50% 218

20102011201212312012 2013630 1231 630 2010 2011 2012 2012 2013....... 2,182,984 2,366,767 2,171,665 939,096 1,402,568...................... (3,393,095) 838,370 (2,470,774) (1,323,816) (1,170,696)...................... 801,760 1,212,562 (1,870,275) (1,613,470) (1,180,949)................ (408,351) 4,417,699 (2,169,384) (1,998,190) (949,077)... 1,496,923 1,088,572 5,506,271 5,506,271 3,336,887... 1,088,572 5,506,271 3,336,887 3,508,081 2,387,810 20136301,402.57 1,662.74 39.66 60.26 2013630288.63 2012630939.10 1,479.14 18.89 66.652012630 399.51 201212312,171.67 2,844.04 66.51 45.51 219

20122011 201110 201220121231 570.89 201112312,366.77 2,704.03 28.54 21.71 6.9920112010 (i) (ii) 20111231393.23 201012312,182.98 2,263.60 120.04 27.8716.25 29.41 2010 1231237.92 20136301,170.70 1,694.54 40.00 208.02294.94 20126301,323.82 2,120.19 895.69 201212312,470.77 3,597.98 904.43 20111231838.37 3,745.63 220

2,705.38 201012313,393.10 3,097.46 20136301,180.95 1,695.001,090.13 1,902.69 20126301,613.47 3,806.00 2,875.82 201212311,870.28 4,834.80686.62 405.34 4,037.68 201112311,212.56 4,330.23441.44 2,830.00433.33300.74 20101231801.76 5,163.502,618.00 1,395.15351.74 221

1231 2010 2011 2012 2013 630........................ 206,394 209,785 213,404 186,370 187,814..... 159,985 158,059 202,371 255,222 280,261............. 111,793 1,627,270 257,163 191,681 68,902.................. 1,056 26,128 26,128 28,875.................. 2,706 3,911 481 481........... 1,088,572 5,715,271 3,492,887 2,524,072 2,979,725............... 1,570,506 7,740,424 4,191,953 3,186,701 3,517,183............... 51,760 73,467 68,762 80,114 62,376..... 4,032,226 3,030,918 2,384,527 2,315,040 2,637,961............... 2,539,000 4,194,000 2,564,534 2,484,034 3,541,234.................... 207,877 312,897 176,100 165,434 206,076............... 6,830,863 7,611,282 5,193,923 5,044,622 6,447,647....... (5,260,357) 129,142 (1,001,970) (1,857,921) (2,930,464) 20102011201212312013630 5,260.36129.141,001.97 1,857.922010201212312013630 201012312010 1,695.8920111231 3,850.001,368.45 201012312,539.00 201112314,194.002009 20121231 2012 405.342013630 2013 1,090.13 222

20136301,857.92 2,930.461,057.20 2013630191.6868.90 133 2013630218.2315.60 202.6340 (i)(ii)(iii) 12 5%10% 42.8 223

2010201120121231 3,241.872,783.463,614.232012 20136302,120.191,698.39 2013 52.52014 17%1%68% 15% 2011 10% 90% 16%51% 224

40.99%35% 51%18.03% (i) (ii) (iii) 20102011201212312013630 387.90649.07681.62681.62 1231 2010 2011 2012 2013 630............................... 36,000 36,000 36,000.................... 355,500 465,750 498,000 498,000............ 402 402 702 702.......... 32,000 65,040 65,040 65,040.............. 81,882 81,882 81,882................................... 387,902 649,074 681,624 681,624 (1) (2) (3)(4) 14 225

15 20102011 201212312013630206.39 209.79213.40186.370.96%0.88% 0.92%0.79% 1231 2010 2011 2012 2013 630................................. 104,298 113,820 115,936 92,722...................... 98,112 94,747 95,699 90,960................................... 3,984 1,218 1,769 2,688................................... 206,394 209,785 213,404 186,370 1231 2010 2011 2012 2013 630 1.......................... 22.15 23.34 21.84 19.61 1. 20102012 3652013 182.5 20102011201212312013630 159.99158.06202.37255.22 226

201210 3060 1231 2010 2011 2012 2013 630.......................... 94,630 115,261 157,462 218,231............................... 65,355 42,798 44,909 36,991......... 159,985 158,059 202,371 255,222 20121231202.3726.12% 2013630255.222011 12 31158.06 28.04%20121231202.37 1231 2010 2011 2012 2013 630............................... 42,928 52,305 68,001 97,048............................. 5,374 5,012 24,188 37,919.......................... 50,866 63,952 51,404 39,862.......................... 6,250 4,778 23,939 60,883 105,418 126,047 167,532 235,712............................... (10,788) (10,786) (10,070) (17,481)................................... 94,630 115,261 157,462 218,231 201020112012 12312013630 5.93%3.79%14.29%25.83% 2013 63020121231 227

2010 2011201212312013630 10.7910.7910.0717.48 10.23%8.56%6.01%7.42% 2013630 218.2315.60 202.63 40 20139302013630186.17 40.00 20136302013630 20139302.09 20102011201212312013630 3.851.512.5214.81 2.41%0.96%1.24%5.80% 20136 30 1231 2010 2011 2012 2013 630 1............................ 12.01 10.12 10.52 12.33 1. 20102012 3652013 182.5 201012.01201110.12 20112010 228