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1 3? 3 4 ARI PPM 5 IT - 6 2 ARIS PPM 6 6 7 8 (SLA) 8 9 10 10 11 12 QM 12 13 3 ARIS PPM 14 ARIS PPM 14 ARIS PPM 15 15 15 16 (Management Views) 16 (Speedometer)- 17 18 18 19 20 21 ARIS Toolset 21 23-24 4 25 25 25 26 5 26 ARIS PPM 26 ARIS PPM 27 IDS Scheer AG 2
1?, IT, IT, IT (ROI),,,,,,,,, IT,,, ( ) ),,,, ( ) ( ),,, IDS Scheer AG 3
1: :,, (OLAP)?, : ARIS (ARIS PPM) IDS Scheer IDS Scheer AG 4
ARIS PPM 2: ARI PPM ARIS (ARIS PPM), ARIS :, ARIS PPM 3: IDS Scheer AG 5
IT -, ARIS PPM IT,ARIS PPM, IT, ( ),,, IT IT ARIS PPM IT 4: 2 ARIS PPM ARIS PPM IT ARIS PPM, (cycle times), ARIS PPM (,, ),,,,, IDS Scheer AG 6
5: CRM ARIS PPM : ARIS PPM,,, ( : )I PPM,,,, 6: IDS Scheer AG 7
,,,,,ARIS PPM : ARIS PPM mysapcom SD (adapter) PPM, XML (adapter) ARIS PPM (process fragments), :,,, 7: (SLA) (SLA):,,, SLA,,,, IDS Scheer AG 8
ARIS PPM, SLA SLA,, 8: (CRM),, SAL SLA,,,,,,, (, ),, SLA IDS Scheer AG 9
9:,, IDS Scheer, ARIS PPM,,,, ARIS PPM ( KPI ) 10: IDS Scheer : ARIS Toolset,, ARIS PPM (Fabasoft) 60% IDS Scheer AG 10
11: Fabasoft, IDS Scheer ARIS PPM mysapcom HR, R/3 HR,,,,,,,,, 12: IDS Scheer AG 11
( KonTraG, KWG,Basel II),,, IDS Scheer (Process Risk Scout) ARIS PPM ( ), (,, ), (,,, ) Fig 13: ARIS PPM Process Risk Scout QM ISO 9001:2001,,, ARIS PPM, IDS Scheer AG 12
14: IT,,,,,,, ( ), ARIS PPM, ( ) ARIS PPM, 15: IDS Scheer AG 13
3 ARIS PPM ARIS PPM ARIS PPM Java, JRE (Java runtime environment), Java 2 IE(Internet Explorer) (,,, ) ( ) (adapter) ARIS PPM, ARIS PPM,, (,, ),, (adapter) ARIS PPM (adapter) ARIS PPM, XML, (adapter) ARIS PPM SQL ; 16: ARIS PPM ARIS IDS Scheer AG 14
ARIS PPM ARIS PPM,, (,, ) ARIS PPMT - (EPC) ( ) (, 17: ARIS PPM, 3 : (,, ), ( / ) (,, ) IDS Scheer AG 15
18: : " - - " ARIS PPM - -, ARIS PPM ARIS PPM -, (Management Views), IDS Scheer AG 16
Fig 20: (portal), ARIS PPM, (Speedometer)-, Fig 21: IDS Scheer AG 17
( ), ARIS PPM,,,,, (, ) (, ) 22:, ( A ) ARIS PPM,,, IDS Scheer AG 18
23: ( ),, Sold-to party, Sales organization Sales region, (Sold-to party) (Sales organization) ( ) 24: Sold-to party Sales organization IDS Scheer AG 19
, 25:, X Y ; ARIS PPM, 26: (EPC) ARIS Toolset,,,, ARIS PPM, ARIS PPM ( ) IDS Scheer AG 20
: ( ),,,,, ARIS PPM,, ARIS PPM,, 27:, ARIS PPM,, EPC (Sold-to party) ARIS Toolset ARIS PPM IDS Scheer AG 21
28:, 29:,,,,, ARIS Toolset IDS Scheer AG 22
30: ARIS - ARIS PPM XSL, : HTML, PDF (Adobe Acrobat), XML, Microsoft Excel (CSV ) 31: Adobe Acrobat (PDF) IDS Scheer AG 23
32: - ARIS PPM,,, 33:, IDS Scheer AG 24
4 PPM 3 : Fig 34:,,, Reporting of ( email ), ARIS PPM,, IDS Scheer AG 25
,,,, ARIS PPM 5 ARIS PPM ARIS PPM,,, : PPM PPM ( ) ( Oracle 8i ) Pentium III CPU Pentium III CPU 450 MHz 450 MHz (> 600 MHz ) (> 600 MHz ) 512 MB RAM 1 GB RAM : : 1 GB 2 GB PPM DB 4-10 GB : Oracle 817 Microsoft SQL 2000 BM DB2 PPM 2 PPM ( ): : 2 GB : 10 GB Windows NT 40 (SP5) Windows 2000 JRE 13 Web : Apache Microsoft IIS, (adapter) IDS Scheer AG 26
ARIS PPM, PPM ARIS PPM : Pentium III CPU 128 MB RAM ( 256 MB) Web Java 2 plug-in (JRE 13 ) Microsoft Internet Explorer 501 Netscape Navigator 47 IDS Scheer AG 27