BCD CHlTONG TRINH TONG KET TKD Doc lap - Tir do - Hanh phuc VA TRI AN KHACH HANG 2016 --- ----1 ------------ '---------- " ( l* /PCHT-KD Yinh, ngay thang 12 nam 2016 V/v trien khai to chuc hoi nghj khach hang, tong ket thi dua gia dinh TKD. Kinh gii'i: Cac Dien lire true thuoc. Thuc hien chi thi so 4612/CT-EVN ngay 28/10/2016 cua Tong giam doc Tap doan Dien lire Viet Nam va van ban so 4657/EVNNPC-KD ngay 07/11/2016 cua Tong giam doc Tong cong ty Dien luc mien Bac ve trien khai cac hoat dong thang Tri an khach hang nam 2016; Thirc hien Quyet dinh so 2373/QD-PCHT ngay 05/12/2016 cua Giam doc Cong ty ve viec thanh lap Ban chi dao chuong trinh tong ket tiet kiem dien va tri an khach hang cua Cong ty Dien lire Ha TTnh nam 2016. Truong Ban chi dao chuong trinh tong ket tiet kiem dien va tri an khach hang cua Cong ty Dien lire Ha TTnh nam 2016 yeu cau cac Dien luc true thuoc t6 chuc hoi nghi khach hang de tri an cac khach hang su dung dien va chuong trinh tong ket thi dua gia dinh tiet kiem dien voi cac noi dung cu the nhu sau: 1. Thai gian to chuc hoi nghi: nhu phu luc 1 dinh kem. 2. Dia diem: Tai hoi truong cac Dien lire true thuoc hoac cac Dien lire co the muon dia diem to chuc. 3. Thanh phan moi: nhu phu luc 2 dinh kem. 4. Chuong trinh hoi nghi: nhu phu luc 3 dinh kem. 5. Kinh phi to chuc (nhu phu luc 4 dinh kem) r t t B 6. Mau giay moi hoi nghi khach hang, Maket, bang ron to chuc hoi nghi duoc liru tru tai 6 dia T:\2016\P9-KINH DOANH\53- HOI NGHI KH 2016. Phan bao cao hoi nghi khach hang yeu cau cac Dien lire lap chi tiet va dua len 6 mang (T:\2016\DU LIEU TRAO DOI\P9-KINHDOANH \HNKH2016) de Phong KDDN soat xet va phe duyet. y r o Nhan duoc van ban nay,^yeu cau cac ong Giam doc Dien lire nghiem tuc to chuc trien khai thuc hieni Noi nhan: - Nhu tren; TRUONG BAN GHi fiao qo^ 17 Q. f "ss, ^ * * ' g l a m d o c
LICH TO CHlTC H 0I NGHI KHACH HANG TAI CAC DIEN LlTC TRl/C THUOC TT Ten dffn vi Ngay to chirc Ghi chu 1 Thanh Pho 22/12/2016 Sang 2 Huang San 23/12/2016 Sang 3 Thach Ha 23/12/2016 Chieu 4 Vu Quang 24/12/2016 Sang 5 Huang Khe 24/12/2016 Chieu 6 Due Tho 25/12/2016 Sang 7 Can Loc 25/12/2016 Chieu 8 Hong LTnh 28/12/2016 Chieu 9 Nghi Xuan 29/12/2016 Sang 10 Loc Ha 29/12/2016 Chieu 11 Ky Anh 30/12/2016 Sang 12 Cam Xuyen 30/12/2016 Chieu L im y: Day la lich du kien to chuc, can cu vao tlnh hlnh thuc te tai cac Dien luc true thuoc co the dieu chinh cho phii hap.
DANH SACH KHACH HANG M 0I THAM DlT H 0I NGHI KHACH HANG TAI CAC DIEN LlTC 2016 TT Ten don vi So luong khach moi 1 Thanh Pho 100 2 Hong LTnh 50 3 Huong Son 70 4 Can Loc 70 5 Cam Xuyen 70 6 Huong Khe 70 7 KyAnh 100 8 Nghi Xuan 70 9 Due Tho 70 10 Thach Ha 70 11 Loc Ha 50 12 Vu Quang 50 Ghi chu 19 xa phuong, UBND TP, Thanh Uy, KH trong diem 6 xa phuong, UBND thi xa, thi uy, KH trong diem 32 xa phuong, UBND huyen, 23 xa thi tran, UBND huyen, 27 xa thi tran, UBND huyen, 22 xa thi tran, UBND huyen, 21 xa, 12 phuong xa, UBND thi xa, UBND huyen, huyen uy, thi uy, KH trong diem 19 xa thi tran, UBND huyen, 28 xa thi tran, UBND huyen, 31 xa thi tran, UBND huyen, 9 13 xa thi tran, UBND huyen, 9 12 xa thi tran, UBND huyen,
C huong trinh hoi nghj khach hang tai cac Dien lure Thoi gian Noi dung Ghi chu 8h00-8hl5 Don tiep dai bieu. 8hl5-8h45 8h45-8h55 8h55-9h00 9h00-9hl0 Tham quan, gioi thieu cac bo phan phong ban cua Dien luc, phong GDKH, to true ca, true sua chua (Neu to chuc tai Dien luc) Tap trung tai Hoi truong to chuc. Tang q u a, phat tai lieu cho dai bieu. Tuyen bo ly do. Gioi thieu dai bieu. Khai mac hoi nghi. 9hl0-9h20 Bao cao Ket qua SX-KD nam 2016 va phuong huong nhiem vu nam 2017. Cong tac cham soc dich vu khach hang 2016 va ke hoach nhiem vu 2017 9h20-9h45 Gop y cua cac dai bieu. 9h45 -lohoo Tiep nhan y kien cua cac dai bieu, Phuc dap cac van de co the tra loi ngay voi khach hang. Cac van de khac hen khach hang de tra loi, giai dap lohoo - 10h45 Tong ket Hoi nghi, lien hoan tiec ngot tai hoi truong. Ghi c/tu: BAN TO CHlTC - Qua cho moi dai bieu bao gom 01 quyen lich va 01 suat qua tuang duang 300 000 dong (Cong ty cap). - Neu chuong trinh thuc hien buoi chisu thi cac Dien luc dieu chinh thoi gian phu hop voi thuc te.
Kinh phi to chuc cho cac Dien luc true thuoc TT Danh muc ------- ---------------- Soluong Do n gia Thanh tien Ghi chu 1 Hoa, nuoc uong, market 13 3 000 000 39 000 000 Ky Anh 2 dia diem 2 Diem tarn giua gio (bo sung moi Dien lire 15 nguai BTC) 935 20 000 18 700 000 3 Chi phi thue loa may, van nghe 13 5 000 000 65 000 000 4 Thue hoi truong 13 3 000 000 39 000 000 5 Bao dai tham gia dua tin 12 2 000 000 24 000 000 TONG CONG 185 700 000 Ghi chu: Can civ kinh phi duoc phe duyet, Dien luc chu dong thuc hien va tap hop ho so' chung tie de thanh quyet toan