Yealink_CP960_Quick_Start_Guide_V80_25

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1 HD IP Conference Phone CP960 English 简体中文 Quick Start Guide (V80.26) Applies to firmware version or later.

3 Table of Contents English... 1 简体中文... 9

4 Packaging Contents E N G L I S H PSE Quick Start Guide Ethernet Cable (7.5m CAT5E UTP cable) Ethernet Cable (2m CAT5E FTP cable) Power Cord PoE Adapter (Optional) X2 Wireless Expansion Mic IP Phone Charging Cradle 0.3m Micro USB Cable Quick Start Guide CP Wireless Expansion Mic CPW90 (Optional) Note: The CPW90 helps you to expand the audio range of the IP phone. For more information, refer to Yealink CPW90 Quick Start Guide. We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. Assembling the Phone 1a. Connect the power and wired network. 2m 1b. Connect the power and wireless network. 7.5m 7.5m Wi-Fi Refer to Wireless Network Connection mentioned below in Configuring Your Phone for more information. Note: The IP phone should be used with Yealink original PoE adapter (54V/0.56A) only. The use of the third-party PoE adapter may cause the damage to the phone. The cable should be replaced at once if its skin is broken. 1

5 2. Connect the optional PC. E N G L I S H PC Micro USB Port 3. Connect the optional external speaker. 4. Connect the optional USB flash drive. Startup After the IP phone is connected to the network and supplied with power, it automatically begins the initialization process. After startup, the phone is ready for use. You can configure the phone via web user interface or phone user interface. 2

6 Hardware Component Instructions E N G L I S H Microphone Microphone Mute Indicator LED Mute Indicator LED Speaker Touch Screen Volume(-) Touch Key Microphone Volume(+) Touch Key Home Touch Key Security Slot 3.5mm Audio-out Port Network Port USB Port Micro USB Port USB Port 3

Using the Touch Screen Home Screen DSS Key Screen Status Bar Tap to configure a DSS key Digital Clock DSS key list Applications Screen Indicator Shortcut Keys Swipe left or right

Time and Date Wireless Mic icon and the number of connected wireless microphones Drag the slider to adjust the screen brightness Tap the icon to turn the function on or off

Tap the input field, the onscreen keyboard displays on the touch screen. Tap to switch to the uppercase input mode. Tap to switch to the numeric&symbolic input mode.

7 Using the Touch Screen Home Screen DSS Key Screen Status Bar Tap to configure a DSS key Digital Clock DSS key list Applications Screen Indicator Shortcut Keys Swipe left or right to switch between two idle screens. Control Center and Notification Center Swipe down from the top of the screen to enter the control center and the notification center. Time and Date Wireless Mic icon and the number of connected wireless microphones Drag the slider to adjust the screen brightness Tap the icon to turn the function on or off quickly Swipe left or right to delete a notification Tap to clear all notifications Display notifications Entering and Updating Data To use onscreen keyboard: 1.Tap the input field, the onscreen keyboard displays on the touch screen. Tap to switch to the uppercase input mode. Tap to switch to the numeric&symbolic input mode. Tap to backspace. Label automatically to identify the context-sensitive features. Tap Send to dial out the number. Tap Done to confirm the settings. Tap Next to go to next field. Tap Go to browse the web page. 4 E N G L I S H

8 Configuring Your Phone E N G L I S H Configuring via web user interface Accessing the web user interface: 1. Tap Settings->General to obtain the IP address of the phone. 2. Open a web browser on your computer, enter the IP address into the address bar (e.g., " or ), and then press Enter. 3. Enter the user name (default: admin) and password (default: admin) in the login page and click Confirm. Network Settings: Click on Network->Basic->IPv4 Config You can configure the network settings in the following ways: DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings, for example, IP address, subnet mask, gateway address and DNS address. Static IP Address: If the phone cannot contact a DHCP server for any reason, you need to configure IP address, subnet mask, gateway address, primary DNS address and secondary DNS address for the phone manually. PPPoE: If you are using an xdsl modem, you can connect your phone to the Internet via PPPoE mode. Contact the ITSP for the PPPoE user name and password. Note: The IP phone also supports IPv6, but IPv6 is disabled by default. The wrong network settings may result in inaccessibility of your phone and may have an impact on the network performance. Contact your system administrator for more information. Account Settings: Click on Account->Register. Parameters of the account: Register Status: It shows the register status of the current account. Line Active: You can select Enabled/Disabled to enable/disable the account. Label: It is shown on the touch screen to identify the account. Display Name: It is shown as Caller ID when placing a call. Register Name: It is an authenticated ID for authentication provided by ITSP (required). User Name: It is provided by ITSP for registration (required). Password: It is provided by ITSP for registration (required). Server Host: It is provided by ITSP for registration (required). Register status icons on the touch screen: (Green) Registered (Gray) Register Failed (Green and Flashing) Registering Note: Check with your system administrator if any error appears during the registration process or a specific configuration is required for your registration. Configuring via phone user interface Network Settings: 1. Tap Settings->Advanced (default password: admin) ->Network->WAN Port/VLAN/Webserver Type/802.1x/VPN/LLDP/CDP/NAT to configure the network. Wireless Network Connection: 1. Tap Settings from the Home screen. 2. Tap Wi-Fi from the Basic block. 3. Turn Wi-Fi on. The button turns to green, and the phone will automatically search for available wireless networks in your area. 4. Tap an available wireless network from the list of networks. 5. If the network is secure, enter its password in the Password field. 6. Tap Connect to connect to the wireless network. Account Settings: 1. Tap Settings->Advanced (default password: admin) ->Accounts to configure the account. 5

9 Basic Call Features E N G L I S H Placing a Call You can place a call by manually entering a phone number, or to a contact from Directory or History. From the Home screen, do one of the following: Tap Dial, enter the phone number, and then tap Send. Tap Directory/History, and then tap a desired entry to dial out. Answering a Call Tap Answer. Ending a Call Tap EndCall. Call Mute and Unmute To mute a call: Tap Mute on the touch screen or tap during a call. The mute key LED illuminates solid red. To unmute a call: Tap Mute on the touch screen or tap again to unmute the call. The mute key LED illuminates solid green. Call Hold and Resume To hold a call: Tap More->Hold during a call. To resume a call: Tap More->Resume or tap Resume during a call. Local Conference You can host a five-way conference with up to four parties. To initiate a conference: 1. Tap during a call. 2. Tap Call multiple members? Click here>>. 3. Enter a phone number, and then tap Add members. You can also select a contact from Directory or History to join into a conference. 4. Repeat the step 3 to join more members. 5. Tap to call the added members. The members are added to the conference after answering. To join two calls into conference: Tap Merge calls on the Calls screen. To manage the individual participant: Tap the avatar of desired participant, do the following: Tap Far Mute to mute the participant. The muted participant can hear everyone, but no one can hear the muted participant. Tap Hold/Resume to hold/resume the participant. Tap Split to split the participant from the conference. Tap Remove to remove the participant from the conference. Tap Detail to view the participant information. Call Recording You can record audio calls in the phone itself or onto a USB flash drive (if connected). To record audio calls: 1. Tap during a call or conference. 2. If a USB flash drive is connected, select where to save your recordings. The record icon changes to, the record duration and a mark flag appear on the touch screen. 3. If you want to make a mark during the recording, tap Mark once, then the LCD screen will show Mark+1, meaning that there is one mark in this recording. 4. Tap. The recording is saved. If you end a call or conference during recording, the recordings will be saved automatically when ending the call. Call Forward You can forward an incoming call to a contact, or forward all incoming calls to a contact. 6

To forward an incoming call to a contact: 1. Tap from the Incoming Call screen. 2. Enter the number you want to forward to. You can also select a contact from Directory or History.

10 To forward an incoming call to a contact: 1. Tap from the Incoming Call screen. 2. Enter the number you want to forward to. You can also select a contact from Directory or History. The call is forwarded to the contact directly. 3.Tap FWD. To forward all incoming calls to a contact: 1. Tap Settings from the Home screen. 2. Select Call Forward from the Features block. 3. Select the desired forwarding type: Always Forward----Incoming calls are forwarded unconditionally. Busy Forward----Incoming calls are forwarded when the phone is busy. No Answer Forward----Incoming calls are forwarded if not answered after a period of time. 4. Turn on the desired forwarding type. 5. Enter the number you want to forward to in the Forward To field. 6. If you select No Answer Forward, tap the After Ring Time field to select a desired ring time to wait before forwarding. 7. Tap to accept the change. E N G L I S H Call Transfer You can transfer a call in the following ways: Blind Transfer 1.Tap More->Transfer during a call. The call is placed on hold. 2.Enter the number you want to transfer to. You can also select a contact you want to transfer to from Directory or History. 3.Tap Transfer. 4.Tap Transfer from the prompt box. Semi-Attended Transfer 1.Tap More->Transfer during a call. The call is placed on hold. 2.Enter the number you want to transfer to. 3.Tap Transfer. 4.Tap Send from the prompt box. 5.Tap Transfer when you hear the ring-back tone. Attended Transfer 1.Tap More->Transfer during a call. The call is placed on hold. 2.Enter the number you want to transfer to. 3.Tap Transfer. 4.Tap Send from the prompt box. 5.Tap Transfer when the second party answers. Customizing Your Phone Local Directory To add a contact: 1.Tap Directory from the Home screen. 2.Tap. 3.Enter a unique contact name in the Name field and contact numbers in the corresponding fields. 4.Tap to accept the change. To edit a contact: 1. Tap Directory from the Home screen. 2. Tap after the desired contact. 3. Edit the contact information. 4. Tap to accept the change. To delete a contact: 1. Tap Directory from the Home screen. 2. Tap after the desired contact and then tap Delete. 3. Tap OK when the touch screen prompts Delete selected item?. Note: You can add contacts from call history easily. For more information, refer to Call History. 7

11 Call History 1. Tap History from the Home screen. 2. Tap All Local Calls, and then select the desired call history list. 3. Drag up and down to scroll. 4. Tap after the desired entry, and then you can do the following: Tap Send to place a call. Tap Place on dsskey to assign a speed dial DSS key for the entry. Tap Add to add the entry to the local directory. Tap Edit before calling to edit the phone number of the entry before placing a call. Tap Blacklist to add the entry to the blacklist. Tap Delete to delete the entry from the list. E N G L I S H Volume Adjustment Tap or on the IP phone during a call to adjust the receiver volume. Tap or on the IP phone when the phone is idle or ringing to adjust the ringer volume. Tap or to adjust the media volume in the corresponding screen. 8

12 包装清单 X2 7.5米 UTP超五类以太网线 IP会议电话 PSE 快速入门指南 2米 FTP超五类以太网线 CP有线扩展麦 (可选) 电源线 PoE电源 (可选) 说明我们推荐使用由Yealink提供或经Yealink认可的配件使用未经认可的第三方配件可能会导致性能的下降安装电话 1a. 连接电源和有线网线 2米 1b. 连接电源和无线网线 7.5米 7.5米 Wi-Fi 简体中想要了解更多信息请参考配置话机章节中的无线网络连接文说明我们要求使用Yealink原装PoE电源 54V/0.56A 使用第三方电源可能会导致话机损坏如果电源线或网线破皮请立即更换 9

13 2. 连接CP有线扩展麦CPE90 可选 3. 连接PC 可选 PC Micro USB 接口 4. 连接外置音箱可选简体中文 5. 连接U盘可选 10

14 启动在话机连接上网络和电源后话机自动启动启动完成后话机能正常使用你可以通过 Web界面或话机界面配置话机硬件介绍麦克风麦克风静音指示灯静音指示灯扬声器触摸屏音量(-)触摸键麦克风音量(+)触摸键主屏触摸键安全锁 3.5mm音频输出接口有线扩展麦接口有线扩展麦接口网络接口简体中 USB接口文 Micro USB接口 USB 接口 11

话机使用主屏幕界面账号键屏幕界面状态栏添加账号键数字时钟账号键列表应用屏幕切换指示条

进入控制中心和通知中心时间和日期拖动亮度条来调节触摸屏亮度按相应的图标快速开启或关闭对应的功能

15 话机使用主屏幕界面账号键屏幕界面状态栏添加账号键数字时钟账号键列表应用屏幕切换指示条快捷键向左或向右滑动屏幕在两个屏幕界面间进行切换控制中心和通知中心从触摸屏顶部向下滑动进入控制中心和通知中心时间和日期拖动亮度条来调节触摸屏亮度按相应的图标快速开启或关闭对应的功能向左或向右滑动某一通知消息删除该消息删除所有通知消息显示所有通知消息输入或更新数据使用触摸屏上的键盘简 1.按要编辑的区域屏幕键盘将会显示在触摸屏上体中文切换至字母大写输入模式切换至数字&字符输入模式删除字符标签随上下文更改功能如下按Next进入下一个编辑框按Done保存操作按发送呼出号码按Go浏览网页 12

16 配置话机通过Web界面配置话机访问Web界面 1.在话机空闲时按设置->常规查看话机的IP地址 2.打开电脑上的网页浏览器在地址栏里输入话机的IP地址例如按 Enter键 3.在登录界面的用户名输入框中输入管理员用户名 admin 密码输入框中输入管理员密码 admin 点击提交网络配置点击网络配置->基础->IPv4配置你可以通过以下方式配置网络 DHCP 话机默认通过DHCP服务器获取网络配置例如 IP地址子网掩码网关和DNS服务器静态IP地址如果话机无法通过DHCP服务器获取网络配置你需要手动配置IP地址子网掩码网关首选DNS 服务器和备选DNS服务器 PPPoE 如果话机使用xDSL调制解调器则通过PPPoE方式连接到网络有关用户名及密码的具体信息请咨询网络技术服务提供商说明话机的网络配置也支持IPv6协议但IPv6默认是关闭的错误的网络设置会导致网络不可用也可能对网络的性能造成影响请咨询你的系统管理员了解更多信息账号配置点击账号->注册账号参数注册状态显示当前账号的注册状态线路激活启用/禁用账号标签显示在触摸屏上的账号标签显示名称呼出号码时显示在对方话机上的名称注册名称: 由网络技术服务提供商提供 (必填) 用户名称由网络技术服务提供商提供 (必填) 密码由网络技术服务提供商提供 (必填) SIP服务器由网络技术服务提供商提供 (必填) 话机触摸屏显示账号注册状态的图标 (绿色) 注册上 (灰色) 注册失败 (绿色闪烁) 注册中说明如果注册失败请咨询你的系统管理员通过话机界面配置话机网络配置在话机空闲时按设置->高级设置默认密码 admin ->网络->WAN端口/VLAN/网络服务器 /802.1x/VPN/LLDP/CDP/NAT 无线网络连接 1. 按主屏幕上的设置 2. 按基础设置区域中的无线网络 3. 打开Wi-Fi开关话机将自动搜索附近可用的Wi-Fi 4. 从可用的网络列表中选择一个Wi-Fi 5. 如果要连接一个加密的网络在密码区域中输入密码 6. 按连接简体中文账号配置在话机空闲时按设置->高级设置默认密码 admin ->账号 13

基本功能拨打电话你可以在话机上直接呼出电话号码你也可以从联系人或历史记录中呼叫相应的联系人在主屏幕界面上使用下述任意一种方式按拨号输入相应的电话号码然后按发送按联系人或历史记录然后按相应的条目进行呼叫接听电话按应答结束通话按结束通话静音或取消静音开启通话静音在通话中按触摸屏上的静音或静音键的LED灯红色常亮取消通话静音再次按触摸屏上的静音或

17 基本功能拨打电话你可以在话机上直接呼出电话号码你也可以从联系人或历史记录中呼叫相应的联系人在主屏幕界面上使用下述任意一种方式按拨号输入相应的电话号码然后按发送按联系人或历史记录然后按相应的条目进行呼叫接听电话按应答结束通话按结束通话静音或取消静音开启通话静音在通话中按触摸屏上的静音或静音键的LED灯红色常亮取消通话静音再次按触摸屏上的静音或静音键的LED灯绿色常亮通话保持和恢复通话保持在通话中按更多->保持恢复通话按更多->恢复或按恢复会议话机最多支持五方会议创建会议 1. 在通话中按 2. 按呼叫多个成员点击这里 3. 输入相应电话号码然后按邀请你也可以从联系人/历史记录中选择联系人加入会议 4. 重复步骤3 添加更多成员 5. 按呼叫所有已添加的成员成员接听来电后自动加入会议将两路通话合并成一路会议通话在通话界面按合并通话会议成员管理按相应成员的头像可以进行以下操作按对端静音禁止该成员发言该成员可以听到会议内容但是其他成员无法听到该成员的声音按保持使该成员的通话处于保持状态按恢复恢复通话按拆分将与该成员的通话拆分成一路独立的通话按移除将该成员移除按详情查看成员信息通话录音你可以录制音频通话然后将录音文件保存在话机或U盘上录制音频通话 1. 在通话中按 2. 如果连接了U盘选择保存录音的位置录音图标变成触摸屏显示录制时间和标记标识 3. 录音过程中按一下标记可以设置标记触摸屏显示标记+1 表示当前录音中设置了一个标记 4. 按录音已保存如果你在通话中挂断了电话录音将在通话结束时自动保存呼叫转移你可以转移当前来电或转移所有来电简体中文 14

18 转移当前来电 1. 在来电界面按 2. 输入你希望转移到的号码你也可以从联系人或历史记录中选择一个联系人来电将直接转移到该联系人 3.按转移转移所有来电 1. 按主屏幕上的设置 2. 在功能区域中选择呼叫转移 3. 选择呼叫转移的类型无条件转移----话机的所有来电将被无条件自动转移到预先指定的号码遇忙转移----当话机忙时来电将被转移到预先指定的号码无应答转移----当话机在指定的响铃时间内无应答时来电将被转移到预先指定的号码 4. 打开相应的开关 5. 输入你希望转移到的号码 6. 如果选择无应答转移在响铃时长区域选择转移前等待的响铃时间 7. 按保存操作通话转接你可以使用下述三种方式将通话转接到另一方盲转 1. 在通话中按更多->通话转接当前的通话被保持 2. 输入你要转接到的号码你也可以从联系人/历史记录中选择要转接到的联系人 3. 按通话转接 4. 在提示框中按通话转接半咨询转 1. 在通话中按更多->通话转接当前的通话被保持 2. 输入你要转接到的号码 3. 按通话转接 4. 在提示框中按发送 5. 在听到回铃音后按通话转接咨询转 1. 在通话中按更多->通话转接当前的通话被保持 2. 输入你要转接到的号码 3. 按通话转接 4. 在提示框中按发送 5. 在对方接听来电并进行咨询后按通话转接自定义话机联系人添加联系人 1. 按主屏幕上的联系人 2. 按 3. 在姓名区域输入联系人姓名在相应的区域输入联系人号码 4. 按保存操作编辑联系人 1. 按主屏幕上的联系人 2. 按联系人后的 3. 编辑联系人信息 4. 按保存操作删除联系人 1. 按主屏幕上的联系人 2. 按联系人后的然后按删除 3. 触摸屏弹出删除选中条目按确定删除联系人简体中文说明你可以从历史记录中添加联系人了解更多信息请参考历史记录章节 15

19 历史记录 1. 按主屏幕上的历史记录 2. 按本地通话记录然后选择相应的通话记录列表 3. 按住向上或向下拖拽通话记录 4. 按对应记录后的你可以进行如下操作按发送拨打电话按放到扩展按键为该条目设置一个快速拨号键按添加添加条目到本地联系人按呼叫前编辑编辑条目的号码也可以按发送呼出号码按黑名单添加条目到黑名单按删除删除选中的条目音量调节在通话中按或调节接收音量在话机空闲或响铃时按或调节响铃的音量在媒体播放界面按或调节媒体播放的音量使用CP有线扩展麦CPE 内置麦克风静音键连接有线扩展麦时开启通话静音 1. 在通话中按有线扩展麦上的静音键的LED灯红色常亮取消通话静音 1. 再次按简体中文 16

About Yealink Yealink (Stock Code: 300628) is a global leading unified communication (UC) terminal solution provider that primarily offers video conferencing systems and voice communication solutions.

20 About Yealink Yealink (Stock Code: ) is a global leading unified communication (UC) terminal solution provider that primarily offers video conferencing systems and voice communication solutions. Founded in 2001, Yealink leverages its independent research and development and innovation to pursue its core mission: Easy collaboration, high productivity. The company s high-quality UC terminal solutions enhance the work efficiency and competitive advantages of its customers in over 100 countries. Yealink is the world s second-largest SIP phone provider and is number one in the China market. Technical Support Visit Yealink WIKI ( for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system ( to submit all your technical issues. CP EN+ CN YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD. Web: Addr: 309, 3th Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R. China Copyright 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.All rights reserved.

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Microsoft Word - template.doc HGC efax Service User Guide I. Getting Started Page 1 II. Fax Forward Page 2 4 III. Web Viewing Page 5 7 IV. General Management Page 8 12 V. Help Desk Page 13 VI. Logout Page 13 Page 0 I. Getting Started