TIMELESS PLACES Exploring the Cotswolds in a Vintage Classic

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1 VisitWiltshire Annual Review

2 TIMELESS PLACES Exploring the Cotswolds in a Vintage Classic

3 VisitWiltshire Chairman s Statement It s time to look back at another successful year where a series of initiatives have added to the positive future for our county s growing visitor economy and for our increased number of tourism industry partners. It is our 6th year of operation and I am pleased to report that VisitWiltshire goes from strength to strength. We continue to promote our destination, develop our products and services, and strengthen our relationships with our business partners, communities and the media has been a very good year for VisitWiltshire and Wiltshire s visitor economy. Across the board we have experienced increases in visitor spend in our county, in visitor numbers, in employment in our industry, in partner growth and income, in unique visitors to our website (Travelmole s best UK destination website 2016), and in social media engagement (ranked 5th out 125 destinations). We are delighted by the continued involvement of Wiltshire Council, of the Swindon and Wiltshire Local Enterprise Partnership, and of our many industry partners who support VisitWiltshire s partnership and marketing activity. You are our lifeblood and I would like to thank you all, both old and new, for your ongoing support. Can I take this opportunity too, to highlight one extremely exciting tourism product developed by our partners and our skilful VisitWiltshire team. The product is called the Great West Way and during the year we secured 250,000 from Round 1 of VisitEngland s Discover England Fund to develop, test and brand the concept. It cannot be overestimated how much this project has placed our county at the very heart of one of England s most exciting tourism initiatives, and we expect it to have a hugely significant and positive impact on our visitor economy for many years to come. We continue to work closely with government and the designated national tourism organisations, helping influence tourism strategy. I have recently been appointed to the Tourism Alliance Board and in 2016 VisitBritain designated us as one of only 12 lead Destination Management Organisations in England. Our core aim remains that of growing our visitor economy by generating additional tourism visits and spend, raising awareness of Wiltshire as a visitor destination, and improving our tourism product. We are of course driven by positive results, but of equal importance to us is our engagement and understanding of our partners needs. This ability means we can face a competitive marketplace with a single voice that amplifies our key message It s time for Wiltshire. Finally, I would like to thank the members of the Board for their constant help and support in guiding the organisation, David Andrews for his leadership as Chief Executive, and all of our talented staff for their hard work in ensuring that Wiltshire maintains its place as one the UK s most popular destinations. Peter Wragg Chairman, VisitWiltshire January 2018 TIMELESS PLEASURES: Iford Arts Festival 01

4 VisitWiltshire Board Members Peter Wragg, Chairman Peter is Chairman of VisitWiltshire, a Tourism Alliance board member, and a board member of the Swindon and Wiltshire Local Enterprise Partnership. Peter studied Marketing and Business Management at Sheffield Hallam University and his first senior management role was as Managing Director of an independent Volvo distributorship. This started a 30-year career in senior management in the automotive industry, including stints in Sweden, North America and East Africa. He was the owner of Widbrook Grange country house hotel in Bradford on Avon for 13 years (from 2001 to 2014). Peter s business contacts, international outlook and business skills are a great resource for VisitWiltshire. David Andrews, Chief Executive David has worked in destination management and marketing for over 20 years with a number of tourist boards including VisitBritain, VisitEngland, Abu Dhabi Tourism Authority and The Mersey Partnership. David s roles at VisitBritain included managing regional offices in South East Asia, USA and The Netherlands; before being posted back to London as General Manager International Operations and Marketing Services. David took up his current position as Chief Executive of VisitWiltshire in August Philip Alford, Bournemouth University Philip is a small business marketing specialist. His particular interest lies in investigating and improving the ways in which technology can support more innovative and entrepreneurial tourism marketing, using analytics to enable more agile and responsive marketing. He currently holds visiting lectureships at ESSEC Business School in France and the Management Centre Innsbruck in Austria. As a board member of VisitWiltshire, he chairs its Online Marketing Group which informs overall online strategy. Philip has been recently appointed joint co-ordinator of the Digital Tourism Network Steering Group formed by the European Commission with a remit to enhance innovation through digitalisation of Europe s SME tourism sector. Robert Newman, Moore Stephens Accountants Robert provides taxation advice and accountancy services to owner-managed tourism businesses and greatly enjoys helping his clients to identify and then achieve their goals. Business start ups and exit route planning are specialist areas for Robert; he has a wideranging knowledge of many industry sectors, but in particular he specialises in the financial services sector, farming, construction and the tourism industry. 02

5 Bob Montgomery, Longleat Bob Montgomery has enjoyed a long and varied career in Entertainment and Attractions management. With over 30 years experience he has worked for some of the leading entertainment brands, including Paramount Entertainment, The LEGO Group, Canadian National Real Estate and Herschend Family Entertainment. Bob has worked for Longleat Enterprises since the end of 2013 and has overseen record revenue and attendance growth in the first full year of operation in Alistair Sommerlad, Stonehenge and Avebury World Heritage Site Alistair has been a resident of Wiltshire for 18 years, living in both Amesbury and Stapleford. He is a history graduate with a passion for archaeology who went on to work in the British Army before taking up a career with the Foreign and Commonwealth Office and is currently Chairman of the Stonehenge and Avebury World Heritage Site Partnership Panel. Tina Cumpstey, McArthurGlen Designer Outlet Swindon Tina Cumpstey is the centre manager of Swindon s Outlet Village, a job she has done for the last five years. She oversaw work on the major multi-million pound extension to the Outlet Village which will create 350 jobs for the town and the number of shops there will rise to about 120. Tina has been in the retail business for 27 years and before coming to Swindon she worked for McArthurGlen at its Cheshire operation. She is highly regarded as a business operator by all those who know her and during the economic downturn the Outlet Village actually increased its footfall and brought in shoppers which were vital to Swindon. TIMELESS PLACES Longleat House 03

6 VisitWiltshire Chief Executive s Overview Welcome to our Annual Review for the period We hope you find the results shown within these pages not only encouraging but more importantly enabling, demonstrating our positive effect on tourism businesses across the county. The last year has proven to be one of the most exciting periods for our county, and its growing, quality-driven tourism offer is testament to the strength of our partnerships and our ability to seek out new opportunities. On the back of our 5th record year for tourism in a row, we can confidently say that we have succeeded in placing our unique county firmly in the minds of visitors, from both home and abroad. Impressively, our local tourism industry contributes 1.5bn to the local economy and supports over 29,000 jobs. This strong sense of teamwork proved to be particularly effective when we secured a ring-fenced 250,000 for the creation of the Great West Way a 125-mile route taking in some of the UK and Wiltshire s most iconic sites. Our ambition for the Great West Way is to create one of the world s premier touring routes between London and Bristol, with Wiltshire lying at the very heart of the route. This landmark project offers an innovative and integrated approach that will join up places, attractions, accommodation, events, transport and businesses along and around the route, inviting visitors to explore our extraordinary variety of fantastic tourism assets in depth. This fantastic achievement does not mean we will rest on our laurels, and as leader of an experienced, tenacious and highly-motivated team I am driven by a desire to continually seek new initiatives, campaigns and tangible results for all stakeholders concerned. So look out for other new initiatives coming soon, including a food and drink map and campaign, a Wiltshire towns map, and a new attractions campaign. As well as reporting on activity and performance, this annual review highlights the benefits of working in partnership with VisitWiltshire to grow tourism locally. Whether you are a start-up or established business, an accommodation provider or visitor attraction, a town or partner organisation, we look forward to working with you to grow your business and Wiltshire s visitor economy in 2017/18 and beyond. David Andrews Chief Executive, VisitWiltshire January 2018 TIMELESS PLACES Bowood House 04

7 VisitWiltshire Context and Background VisitWiltshire is the official Destination Management and Marketing Organisation for Wiltshire representing over 600 partners and in 2016 was designated one of twelve lead destinations by VisitEngland/VisitBritain. VisitWiltshire is a public/private sector partnership organisation. The company is represented on the Swindon and Wiltshire Local Enterprise Partnership by its Chairman, Peter Wragg. VisitWiltshire s priority is to grow the county s Visitor Economy by raising awareness of the destination and generating additional tourism visits and spend. Wiltshire s Visitor Economy currently generates an estimated 1.5 billion and supports over 29,000 jobs (Economic Impact of Wiltshire s Visitor Economy 2016, South West Research Company). This report provides a summary of VisitWiltshire s destination development and marketing activity and performance from 1 April 2016 to 31 March TIMELESS PLEASURES Kennet & Avon Canal 05

8 VisitWiltshire The Value of Tourism Nationally Nationally, tourism is a hugely important sector. The UK s visitor economy is now worth 127bn a year, employs over three million people, and accounts for nearly 10% of the entire UK workforce. It supports many thousands of businesses nationally, both directly and indirectly, and has an interdependent relationship with sectors including farming, transport, retailing, sport, museums, galleries and the arts. A successful visitor economy helps to create and support a higher quality of life for local communities, sustains business viability and diversification, helps to shape places that are attractive for investment, and attracts inward investment in its own right. Tourism is now the UK s 3rd largest employer and contributes 9% of GDP....since 2011 Wiltshire s tourism performance has been totally transformed. 06 TIMELESS PLEASURES Beatons Tearoom and Bookshop

9 VisitWiltshire The Value of Tourism Locally VisitWiltshire was established after a period of significant decline for Wiltshire tourism. Between we lost market share to competitor destinations, with our total visitor spend shrinking by 6%. This resulted in us slipping from 13 th to 30 th out of the 45 fastest growing English destinations in terms of visitor spend. There were a number of reasons for this, including a fragmented approach, lack of product investment, focus on information provision rather than destination management and marketing, and poor long term planning. However, since 2011 Wiltshire s tourism performance has been totally transformed. A key objective of VisitWiltshire and its partners has been to win back market share and grow the visitor economy to match VisitEngland s 4% per annum growth target. As a result, our total annual tourism business turnover and GVA have increased by 35% since 2011 to 1.53 billion and 860 million respectively. Tourism now accounts for 9% of all jobs available and we now attract 20 million visitors a year with 2012 to 2016 being record years. TIMELESS WONDERS Salisbury Cathedral 07

10 VisitWiltshire Marketing Achievements and Outcomes 1.2 million unique visitors per annum Travelmole s best UK destination website 2016 Visitwiltshire.co.uk was named Travelmole s best UK destination website Voted for by the public, the website was ranked top for its content, layout, ease of navigation and innovation. A significant achievement for VisitWiltshire, as Travelmole is the first online community for the Travel and Tourism Industry and publishes e-newsletters and videos to over 450,000 tourism industry professionals, registered members and subscribers, as well as 30 million consumers in 132 countries. Visitwiltshire.co.uk attracts 1.2million unique visitors per annum. Page views grew to over 3.3 million during The proportion of website traffic via tablet or mobile device also grew to 65%. New content added to the website included over 75 blogs and GoPro footage, which increased visitor engagement. The website was also translated into 5 languages to help international visitors. VisitWiltshire again ranked highly in the English Tourism Social Media Index, coming 5th out of 125 destinations nationally for social media performance. Likes on Facebook increased by 45%, followers on Twitter rose by 17% and Instagram by 119%. Total social media followers grew to over 50,000. Other social media activity included organising instameets in conjunction with IgersWiltshire. 16 consumer e-newsletters were sent out to our consumer database, which rose to over 80,000 names, an increase of over 40% in the year. 08

11 Followers on Twitter rose by 17%... Likes on Facebook increased by 45%...and Instagram by an incredible 119% Social media ranked 5th out of 125 nationally 09

12 VisitWiltshire Marketing Achievements and Outcomes VisitWiltshire s PR activity now has a reach of 250 million people and an advertising value equivalent of 2.3m per annum. The company s Press and PR activity included 29 press familiarisation visits and the issuing of 25 consumer/corporate press releases. Over 250 items of coverage were achieved through print, broadcast and online channels. VisitWiltshire launched 3 new advertising campaigns linked with our timeless branding. These featured a range of media, such as fold out leaflets, digital advertising, Facebook activity, PR, social media, e-newsletters, 2 stunning aerial films, competitions and dedicated campaign web pages, delivering over 1.7million in additional spend. Time for wiltshire Visit Salisbury Photo: Helen Maybanks #timeforwiltshire 3 new advertising campaigns Book your launched, 2017 break now... linked to visitsalisbury.co.uk/2017 our timeless branding 10 PR Activity has a reach of 250 million

13 the town s History Centre. Amesbury nestles in a loop of the meandering River Avon and is close to the ancient wonders Perched on the edge of the Cotswolds, the honey-coloured gem of Bradford on Avon is packed with buildings from centuries past, many reflecting its textile heritage. Wander Barn. Numerous lovely shops and restaurants add to its drovers trails and coach roads, the rise and fall of canal and rail travel and the legacy of woollen broadcloth. It s where the traditional English technique of producing ham and bacon A quintessentially English hamlet. Arguably the prettiest village in England. Also a film good, traditional market bustling with fresh food, crafts and curios. Home to both the Wiltshire Museum and Wadworth Brewery, Devizes stands on the Kennet & Avon Canal, with Were you to delve into the Domesday Book of 1086 you its ruins are in the care of English Heritage. From the castle grounds there are splendid views and local walks to nearby may never want to leave. VisitWiltshire continued to manage and lead South West destinations on a programme of South West England trade activity. Further trade contacts were gained and communicated to, and a number of major international exhibitions and events were attended, eg. Vakantiebeurs, Netherlands and ITB Berlin. 3 main publications were produced: the Time for Wiltshire Visitor Guide, a new-look Time for Wiltshire Visitor Map, and the Group Visits & Travel Trade Guide, with a total distribution of 258,000. Travel Trade Guide 2017/18 wiltshire Made of England: TIMELESS Towns and Villages Friendly, relaxed and welcoming Each of Wiltshire s historic towns and villages has something unique to offer, whether it be stylish independent shops and colourful markets, tempting pubs and restaurants, fascinating history and heritage, or great entertainment. Plus, of course, an excellent range of accommodation to suit all budgets. Photo: Mammoth Screen Corsham Corsham developed from Saxon origins into a prosperous town thanks to the wool trade and the quarrying of golden Bath stone. Home to quirky independent shops, the historic High Street contains properties from the 16 th, 17 th and 18 th centuries, and has the 400-year-old Almshouses at one end and stately Corsham Court at the other. The town also starred, as Truro, in BBC One s Poldark. Cricklade The First Town on the Thames. Lying on the southern Amesbury gateway to the Cotswold Water Park, an historic Saxon Town with over 100 listed buildings, including the medieval St Sampson s Church. There is free parking with opportunities Amesbury has a history dating back to 8,820BC. Imagine to shop, eat and drink as you walk around the Heritage Trail, what life would have been like over 10,000 years ago. Think explore the North Meadow Nature Reserve or walk parts of of the stories this place has to tell. Then find out more at the Thames Path. of Stonehenge and Woodhenge. Devizes Bradford on Avon This historic market town has a colourful medieval past and a rich heritage of fine Georgian houses. The town has kept its character, with many small, family-run businesses and a across the ancient Town Bridge or along the Kennet & Avon Canal, marvel at the Saxon Church and the 14 th century Tithe the flight of 29 locks at Caen Hill close by. charm and variety. Calne For a small town, Calne packs in a lot of history. It s a story of Lacock A stunning National Trust village where cottages and inns dating back to the 15 th century have formed a breathtaking backdrop to many film and TV classics, from Wolf Hall and Pride and Prejudice to Harry Potter. the Wiltshire Cure was invented, and also where oxygen was discovered. Visit the heritage quarter to experience each chapter of its past. Ludgershall Castle Combe would find a listing for this small town on the eastern edge of Salisbury Plain. Dating from the late 11 th century, Ludgershall Castle was originally a royal hunting lodge; today maker s favourite featuring regularly on the big screen in films such as Stardust, The Wolf Man and War Horse. In short, unmissable. Collingbourne Woods. Chippenham This busy market town houses a wealth of historic buildings, the beautifully maintained John Coles Park and modern shopping centres, as well as the Neeld Community and Arts Centre, Museum and Heritage Centre and Wiltshire & Swindon History Centre. The River Avon forms a peaceful backdrop to walking and cycling routes, and nearby are the villages of Lacock and Castle Combe, as well as major attractions including Bowood. Malmesbury This vibrant market town has so much to discover! Reported to be England s oldest borough with a stunning 12 th century Abbey, visitors enjoy Abbey House Gardens, a weekly market at the original Market Cross, browsing unique shops, walks along the River Avon, fabulous cafés, restaurants, pubs and hotels, and music, history, arts and garden events. Discovering Malmesbury is a magical journey. In fact, you visitwiltshire.co.uk/groups 22 #timeforwiltshire visitwiltshire.co.uk : It s time for Roundway Down Keep in touch with us: WILTSHIRE You ll be here in no time 3 main publications produced annually and distributed to 258,000 visitwiltshire.co.uk 11

14 VisitWiltshire Marketing Achievements and Outcomes Major UK exhibitions and events were attended and Wiltshire trade visits organised. Exhibitions included Excursions, Britain & Ireland Marketplace, South West Travel Trade Show, Explore GB, Great for Groups South and World Travel Market. A pan-wiltshire familiarisation visit for 13 travel trade buyers was organised, with 22 supplier partners attending for one-to-one meetings. This is expected to generate over 250k in additional direct visitor spend in Wiltshire. We continued to grow and develop our Wiltshire travel trade sector group; the number of Wiltshire businesses buying into additional travel trade activity increased to 6 Investors, 11 Sponsors and 8 Partners. VisitWiltshire was shortlisted in the 2016 Group Travel Awards, category Best Information Product for Groups. Hosting travel trade familiarisation visits A new-look Time for Wiltshire illustrated map Working with national and international travel trade 12

15 報料熱線 +44 (0) 英遊精粹 巨 2016年6月25.26日 星期六 日 石陣 無與倫 比的巨石如門 廊般矗立 無 大的 石塊 如何 人知曉 如此 似桅 杆般 豎立 巨 摘自亨利 亨 而 又為 何要 廷頓 Henry of 建築 在這 裡 Huntingdon 蘭人的歷史 H 撰寫於1130年的 istory of the Eng 英格 lish People B3 Inspirational Drone Films. We also produced a series of highly successful inspirational Wiltshire drone 英遊精粹 films, which reached 800,000 visitors in , funded by the South West Tourism Growth Fund. British Attractions 永恆與詩意 世界文化遺產 巨石陣高科技展示 新面貌 Access our inspirational Wiltshire drone films at: visitwiltshire.co.uk/videos 英遊精粹 報料熱線 +44 (0) 年6月25.26日 星期六 日 B3 石陣 無與倫比的巨石如門廊般矗立 無人知曉 如此巨 時 至今日 旅人 們來到巨石陣 為求親歷目 古文明遺址的 賭 偉大和神秘 Robert Smith 不過 巨石陣 前原始只是一 之 座神廟 一座 用以舉行儀式 與慶祝的場所 祭伺 最原始的石 陣相當簡單 圈環形的人工 只有一 溝渠與土堤 或許還豎立著 木樁與石頭 一些小 它大約始建於 5000年前的史前新 器時代 石 巨石陣座落在 一片廣袤無垠 的田野風光中 裡蘊含豐富的 這 史前遺址 也 正由於這邊重 史價值 也被 要的歷 聯合國教科文 組織指定為世 遺產 事實上 界文化 除了巨石陣 巨石陣展覽廳 這裡還有年 巨石陣的墓葬 份超越 坡 長塚古墓 與遊客服務中 與綿延漫長 圍圈工程 堤道 心 的地面 坡 由建築師Denton 在世界文化遺 Corker 產的東邊距離 Mars hall一 手打 1.5哩處 打造了 全新的遊客服 造的 巨石 務中心 提供 陣 展覽廳與遊 停車場 啡廳以及教育 禮品店 咖 客服務中 設施與關於巨 心 提供 各項 石陣與周邊遺 區 這個耗資 不同 設施 址的展 兩千七百萬英 來滿 足每 年約 鎊的計劃 透 新穎的展覽空 一百 過兩個 萬造 訪 間 五座仿造 訪客的各種 新石器時代的 以及創新視聽 需求 它坐 房屋 感受 來引領 落在 具有 歷史 參觀者回溯到 前獨特的史前 意義 的景 致 五千年 生活樣貌 這 中 讓世 人更 樣的計劃 將 人們對巨石陣 能理 解巨 石 會改變 的了解與其互 陣在 世界 史的 動的方式 洪流 之中 所 佔據的一席之 地 英遊精粹 British Attractions 摘自亨利 亨廷頓 Henry of Huntingdon 撰寫於1130年的 英格 蘭人的歷史 History of the English People Robert Smith 透過先進的鐳 射掃描技 術 讓參 觀者 得以 佇足 在 360度全景之 中 想像巨石 環繞 四周 感 受從 夏天 到 冬天 四 季變 幻的 不同 景 致 新的 媒體 裝置 帶來 印 象深刻的獨特 感官體驗 正如 同我 們所 見 大 憲章 所代 表的 意義 但穿 越了 歷史 也 遠布 於世 不 界各 地 克服 礙和文化的藩 維爾特郡特色 語言 的障 籬 大 憲 章 旅行路線推薦 是 中 世 紀 英 要的 文件 之一 格蘭最重 20 15年 剛好 威 爾 特 郡 W 渡過 了 大 憲章 800周 年紀 念 i l t s h i r e 的 簽訂 約翰 王於 1215 位-V isitw iltshi 旅遊相關單 年6月 15日 在蘭 Runnymede re策劃 了一 條嶄 尼米 德 對侯爵們達成 路線 造訪威 新的 觀光 旅遊 協議 爾特郡也是全 限制 特權不 英國六條路線 再無限上綱 大憲 對國王的權利加以 中一條 第一 其 天 的濫觴 章 也成為英國憲 包含造訪索爾 茲伯里大教堂 政 Salisbury Cathe dral 與親臨目睹 大憲章 抄本 第二天則是造 訪位於埃夫伯 里 Avebury 世界知 永恆與詩意 世界文化遺產 巨石陣高科技展示新面貌 兩天 文 蕭婷尹 圖 : 相關機構提供 維爾特郡特色 之旅 維爾特郡 Malm 時至今日 旅人們來到巨石陣 為求親歷目賭 古文明遺址的偉大和神秘 不過 巨石陣之 Robert Smith 透過先進的鐳射掃描技 術 讓參觀者得以佇足在 360度全景之中 想像巨石 環繞四周 感受從夏天到 冬天 四季變幻的不同景 致 新的媒體裝置帶來印 象深刻的獨特感官體驗 巨石陣展覽廳 與遊客服務中心 由建築師Denton Corker Marshall一手打造的巨石 陣展覽廳與遊客服務中 心 提供各項不同設施 來滿足每年約一百萬造訪 訪客的各種需求 它坐 落在具有歷史意義的景致 中 讓世人更能理解巨石 陣在世界史的洪流之中所 佔據的一席之地 石器時代茅房 領會古老生活 當我們漫步到遊客服務中 心外 一走進新石器時代的茅 房 便對4500年前的生活展 開了想像 在與解說的志工交 談之際 可以發現那些用以建 造房舍的材料與技術 都在遺 址附近被發現 在屋內我們得 以瞭解到一些古老的家務技 能 好比燧石打火 製作繩 索 或是研磨穀物的機械 Robert Smith 維爾特郡特色旅行路線推薦 威 爾 特 郡 W i l t s h i r e 的 旅 遊 相 關 單 位-VisitWiltshire策劃了一條嶄新的觀光旅遊 路線 造訪威爾特郡也是全英國六條路線其 中一條 第一天包含造訪索爾茲伯里大教堂 Salisbury Cathedral 與親臨目睹 大憲章 抄本 第二天則是造訪位於埃夫伯里 Avebury 世界知 第二天 早上 在參觀完新舊交融推展的 世界文化遺產 - 巨石陣 巨石陣後 遊客可以順道造 從索爾茲伯里只需 20 分鐘 即可抵達遠近馳名的世界文化遺 產 - 巨石陣 考古學家認為它的演變 介於 公元前 3000 年至 1600 年之間 第二天 下午 第一天 特羅布里奇 - 侯爵小鎮 訪 威 爾 特 郡 (Wiltshire) 跟 隨早年約翰王的腳步 一起 探索當時侯爵與主教所處的 索爾茲伯里 中古世紀的重要文物 來自特羅布里奇的亨利侯爵 Henry de Bohun 是十三世 紀初簽訂 大憲章 的 25 位侯 Advertorial 爵之一 他手拿著憲章抄本的肖 像 也被刻畫在聖約翰教堂的玻 璃窗戶上 家園 駐足在這充滿歷史意 義的地方 仔細端看從 1215 在索爾茲伯里大教堂的系列 展覽中 展示有 1215 年 大憲 年保存至今的 大憲章 抄 章 抄本其中最完整的部分 Cotswolds Wiltshire 本與其珍貴史料 並得以對 這座帶著迷人色彩的中古世紀 城 市 在 2015 年 舉 辦 眾 多 以 於每座與 大憲章 息息相 大憲章 為主題的系列活動 South West England Wiltshire & Cotswolds 維爾特郡暑假活動推介 Visit Wiltshire Wiltshire 關的城鎮一探究竟 索爾茲伯里大教堂 保存最完善的大憲章 Knights Tournament Deze 7-daagse autorondreis is voor jouw klant de perfecte manier om de 成為了 索爾茲伯里 Salisbury 騎士決鬥表演 2015年英國熱門的城市之一 同時 mooie natuur en unieke bezienswaardigheden van Zuidwest Engeland te 也被Lonely Planet譽為最值得造訪 leren kennen. Van het historische Bath en de populaire Cotswolds tot het 的第七大城市 每年有超過二十萬 好奇古代騎士之間的決鬥到 人來到索爾茲伯里大教堂朝聖 人 magische en nog vrijwel onontdekte Wiltshire, dat zoveel te bieden heeft, 們不禁對於這座穿越750年亙古歲 底是甚麼樣子的嗎 在這維爾特 zoals het prachtige Salisbury en het mysterieuze Stonehenge. Visit Wiltsh ire 維爾特郡暑假活動 推介 騎士決鬥表演 好奇古代騎士 之間的決鬥到 底是甚麼樣子 的嗎 在這維 爾特 郡這個有著悠 長歷史的地方 看 人們穿上騎士 的服裝 帥氣 的揮 舞手中的劍 來一起感受騎 28/0 士的 英勇 和優雅 829/0 的決鬥 8/16 地點 Old Saru m, Castle Roa d, Salisbury, 網址 Wiltshire, SP1 lish-heritage.org 3SD.uk/visit/whaton/knights-tourna ment De reis vervolgt naar Salisbury in Wiltshire, voor wederom 3 overnachtingen. Wiltshire is een magische plek waar het lijkt alsof de tijd heeft stilgestaan en waar het puur genieten is van een prachtig, eeuwenoud landschap en vele bezienswaardigheden. Wiltshire is met recht heel bijzonder. Onderweg is er al van alles te zien: van de schitterende North Wessex Downs uitgeroepen tot Area of Outstanding Natural Beauty tot het wereldberoemde en mysterieuze Stonehenge. Bij deze enorme stenen vraagt men zich nog steeds af hoe ze hier meer dan 5000 jaar geleden terecht zijn gekomen. Salisbury Eenmaal in Salisbury kan de stad worden verkend. Salisbury, ook wel city in the countryside genoemd, is in 2015 door Lonely Planet 月的美麗與祥和的建築發出讚嘆之 uitgeroepen tot één van de te bezoeken top 10 steden ter wereld. Wat 郡這個有著悠長歷史的地方 看 息 宛若直達蒼穹的聖索爾茲伯里 jouw klant daar allemaal kan bewonderen? Salisbury Cathedral is 人們穿上騎士的服裝 帥氣的揮 教堂內保存至今的大憲章 大教堂 Salisbury Cathedral 也為 Met DFDS wordt de overtocht gemaakt van Duinkerken of Calais naar Bath zeker een hoogtepunt, met één van de vier originele exemplaren van Ash Mills 全英國最高的教堂 舞手中的劍 來一起感受騎士的 Dover. Eenmaal op de bestemming aangekomen kan de klant met de de Magna Carta. Ook leuk in Salisbury is een wandeling door het Tijdens de rondreis mag een bezoek aan Bath niet ontbreken. Bath is auto door het prachtige landschap van Zuid-Engeland naar een prachtige, historische stad met een 對於索爾茲伯里大教堂來說 最引以為傲的 莫過於擁有 gezellig centrum. Hier vindt de historische centrum met zijn vakwerkhuizen en gezellige straatjes en 英勇 和優雅的決鬥 1215 年保存至今四分之一的 Cheltenham in de Cotswolds reizen, voor 3 overnachtingen. genieten van de vele winkels en restaurants. En Salisbury heeft nog klant tal van leuke winkels maar ook restaurants en pubs. En vele 大憲章 抄本 也是最完整的一部 在2015年 大憲章 八百周年系 地點 Old Sarum, Castle Road, Salisbury, Wiltshire,bezienswaardigheden, SP1 3SD waaronder 分 這也促使威爾特郡 de mooie Roman Baths en Wiltshire de veel meer te bieden! 列扮演著領航者的角色 索爾茲伯里大教堂最近設置了一個新的 Cotswolds schitterende Bath Abbey. 網址 展示 用以保障這項重要文物之永續經營與維護 Ook de omgeving van de stad mag niet worden overgeslagen. Een tip De Cotswolds beslaat 6 graafschappen en ligt grofweg tussen Kastelen Stratford-upon-Avon, Oxford en Bath. Dit gebied staat bekend om zijn is een bezoek aan Old Sarum: ooit een machtige stad en de plaats Wie op de derde dag van de reis nog meer wil zien, kan ervoor kiezen waar de originele kathedraal van Salisbury stond. Voor tuinliefhebbers glooiende heuvels en eeuwenoude dorpjes en stadjes, gebouwd in de om één van de prachtige kastelen in de Cotswolds te bewonderen, typische Cotswold stone. Het is hier zo mooi, dat het gebied is is Stourhead met zijn meren, grotten en tempels een echte aanrader. zoals Sudeley Castle of Berkeley Castle. Klanten die er liever op uit uitgeroepen tot Area of Outstanding Natural Beauty. Een stukje gaan in de natuur, kunnen hun wandelschoenen aantrekken en meer Engeland zoals op de ansichtkaarten. Jouw klant zal aangenaam verrast zijn door omgeving, met lieflijke dorpjes als Bibury, Staunton en dan 5000 kilometer aan wandelpaden ontdekken. Een walhalla voor wandelliefhebbers. Bourton on the Water. 28/0 29/088/1 6 Cotswolds Bath 侯爵小鎮 Knights Tourna ment Stonehenge & Old Sarum 名的古文明遺址-巨石陣 Stonehenge 與特羅布里 奇 Trowbridge 這座古代侯爵們所居住的小鎮 無論你僅擁有一天的假期 或是一個周末或 一個短暫的空檔偷閒 藉著到威爾特 郡旅遊 可以探索 大憲章 帶給世 人百年以來對於自由與法律根基的 見證 並了解其豐富淵遠的歷史 維爾特郡 Malmesbury 美麗小鎮風景 維爾特郡特色之旅 透過Wish You Were Here 的展覽陳列過去好幾世紀的系 列文物 捎開巨石陣的另外一 道面紗 其中最令參訪者感興 趣的部分 也是關於巨石陣來 龍去脈的歷史 展覽的亮點其 中包含第一本關於巨石陣的旅 遊指南 印製於1823年 以 及展示牆上張貼著許多穿越歲 月所遺留下的明信片 名的古文明遺 址-巨石陣 Sto nehenge 與特羅 奇 Trowbridge 布里 這座古代侯爵 們所居住的小 無論你僅擁有 鎮 一天的假期 或是一個周末 一個短暫的空 或 檔偷閒 藉著 到威爾特 郡旅 遊 可以 探索 大 憲章 帶給 世 人百年以來對 於自由與法律 根基的 見證 並了解 其豐富淵遠的 歷史 鎮風景 早上 - 巨石陣 從索爾茲伯里 只需 20 分鐘 即可抵達遠近 馳名的世界文 化遺 產 - 巨石陣 考古學家認為 它的演變 介 於 公元前 3000 年至 1600 年之間 來自特 羅布里 Henry de Bohu 奇的亨 利侯爵 n 是十三世 紀初簽 訂 大 憲章 的 25 位侯 爵之一 他手 拿著憲 章抄本 的肖 像 也 被刻畫 在聖約 翰教堂 的玻 璃窗戶上 願你在此 展覽 環迴全景觀賞 正如同我們所見 大憲章 所代表的意義 不 但穿越了歷史 也遠布於世界各地 克服語言的障 礙 和 文 化 的 藩 籬 大 憲 章 是 中 世 紀 英 格 蘭 最 重 要的文件之一 2015年剛好渡過了 大憲章 簽訂 800周年紀念 約翰王於1215年6月15日在蘭尼米德 Runnymede 對侯爵們達成協議 對國王的權利加以 限制 特權不再無限上綱 大憲章 也成為英國憲政 的濫觴 兩天 下午 特羅布里奇 - Robert Smith 造訪威爾特郡 探尋 大憲章 知性之旅 前原始只是一座神廟 一座用以舉行儀式 祭伺 與慶祝的場所 最原始的石陣相當簡單 只有一 圈環形的人工溝渠與土堤 或許還豎立著一些小 木樁與石頭 它大約始建於5000年前的史前新石 器時代 巨石陣座落在一片廣袤無垠的田野風光中 這 裡蘊含豐富的史前遺址 也正由於這邊重要的歷 史價值 也被聯合國教科文組織指定為世界文化 遺產 事實上 除了巨石陣 這裡還有年份超越 巨石陣的墓葬坡 長塚古墓 與綿延漫長的地面 圍圈工程 堤道坡 在世界文化遺產的東邊距離1.5哩處 打造了 全新的遊客服務中心 提供停車場 禮品店 咖 啡廳以及教育設施與關於巨石陣與周邊遺址的展 區 這個耗資兩千七百萬英鎊的計劃 透過兩個 新穎的展覽空間 五座仿造新石器時代的房屋 以及創新視聽感受 來引領參觀者回溯到五千年 前獨特的史前生活樣貌 這樣的計劃 將會改變 人們對巨石陣的了解與其互動的方式 Robert Smith 第一天 索爾茲伯里 中古世紀的重 要文物 透過Wish You Were Here 的展覽陳列過 去好幾世紀的 系 列文物 捎開 巨石陣的另外 一 道面紗 其中 最令參訪者感 興 趣的部分 也 是關於巨石陣 來 龍去脈的歷史 展覽的亮點 其 中包含第一本 關於巨石陣的 旅 遊指 南 印製 於18 23年 以 及展示牆上張 貼著許多穿越 歲 月所遺留下的 明信片 石器時代茅房 領會古老生活 當我 們漫 步到 遊客 服務 中 心外 一走進 新石器時代的 茅 房 便對 4500 年前 的生 活展 開了想像 在 與解說的志工 交 談之際 可以 發現那些用以 建 造房舍的材料 與技術 都在 遺 址附近被發現 在屋內我們 得 以瞭解到一些 古老的家務技 能 好比燧石 打火 製作繩 索 或是研磨 穀物的機械 esbury 美麗小 第二天 世界文化遺產 第二天 願你在此 展覽 環迴全景觀賞 在參觀完新舊 交融推展的 巨石 陣後 遊 客可 以順 道造 訪威爾特郡 (Wiltshire) 跟 隨早 年約 翰王 的腳 步 一起 探索 當時 侯爵 與主 教所 處的 家園 駐 足在 這充 滿歷 史意 義的 地方 仔 細端 看從 年保 存至 今的 大 憲章 抄 本與 其珍 貴史 料 並得 以對 於每 座與 大 憲章 息 息相 關的城鎮一探 究竟 造訪威爾特郡 探尋 大憲章 知性之旅 巨大的石塊如何似桅杆般豎立 而又為何要建築在這裡 文 蕭婷尹 圖 : 相關機構提供 Stonehenge & Old Sarum International and travel trade press coverage secured through Visit索爾茲伯里大 教堂 保存最完善的 大憲章 Wiltshire s PR activity 在索爾 茲伯里 大教堂 的系列 展覽中 展示 有 1215 年 大 憲 章 抄 本其中 最完整 的部分 這座帶 著迷人 色彩的 中古世 紀 城 市 在 2015 年舉辦眾多以 大憲章 為 主題的系列活 動 索爾茲伯里 Sal 2015年英國熱門的 isbury 成為了 城市之一 同 時 也被L onely Plane t譽為 最值得 造訪 的第七 大城市 每年 有超過 二十萬 人來到 索爾茲 伯里大 教堂朝 聖 人 們不 禁對 於這 座穿 越75 0年亙 古歲 月的美 麗與祥 和的建 築發出 讚嘆之 息 宛 若直達 蒼穹的 聖索爾 茲伯里 大教堂 Salisbury Cathedral 也為 全英國最高的 教堂內保存至 教堂 今的大憲章 對於索 爾茲伯 Ash Mills 里大教 堂來說 1215 年保存至今四 最引 以為傲 的 莫 過於擁 分之一的 大憲 有 分 這也促使 章 抄本 也是最 威爾特郡 Wi 完整的一部 ltshire 在2015年 列扮演著領航 大憲章 八百周 者的角色 索 年系 爾茲伯里大教 展示 用以保 堂最近 障這項重要文 設置了一個新 物之永續經營 的 與維護 Heeft u vragen? Neem dan contact met ons op en wij helpen u graag verder! House of Britain Edisonweg 53A 4382 NV Vlissingen Telefoonnummer : +31 (0) adres : DFDS Op de terugreis naar de boot kan jouw klant de prachtige kustroute volgen en genieten van een onvergetelijk uitzicht. Eenmaal aan boord van DFDS gaat de vakantie nog even verder. Het ideale moment voor jouw klant om even uit te rusten op het dek of te genieten van een hapje en een drankje in één van de bars of restaurants. Uiteraard is de overtocht met DFDS inbegrepen! Reis met DFDS in slechts 90 minuten vanuit Calais en 120 minuten vanuit Duinkerken naar Dover. De schepen van DFDS zijn hypermodern, ruim en licht. Tevens biedt DFDS de passagier een ongeëvenaarde keuze aan restaurants, bars en vermaak. Er zijn meerdere afvaarten per dag. Coverage of Wiltshire secured in new international tour operator programmes Even voorstellen... House of Britain is het begin voor alle reizen naar Groot-Brittannië. Als reisspecialist helpen wij jullie graag met het op maat samenstellen van die ene mooie reis! De gepubliceerde reis is uiteraard via ons te boeken. Als reisagent krijg je 10% commissie en betaal je geen reserveringskosten! Mail ons via of bel Wiltshire 13

16 VisitWiltshire Marketing Achievements and Outcomes Engagement with our 20 Town Partners increased in 2016/17. Notable activity included significant growth in referrals to town pages and content, bi-monthly town press features, an increase in the number of town tourism groups, an uplift in campaign engagement, and new towns now looking at developing together tourism strategies and plans. An increase in the diversity of tourism businesses working in partnership with VisitWiltshire meant partner numbers grew to over 615. VisitWiltshire secured new partners offering new activity courses, glamping products, escape rooms and local food and drink. The value of income from partners was higher than budgeted and amounted to 588,000. In addition, we provided 1:1 support for 60 new tourism businesses, ranging from advice on planning applications, to training and marketing support. Increase in engagement with 20 Town Partners Managing a programme of high-profile industry and travel trade events 14

17 VisitWiltshire Marketing and Destination Performance The following table shows company and destination KPI performance : Target Actual Value to the Economy / Jobs 1.1billion / 270,917 Jobs (2012) 1.4 billion / 27,538 Jobs (2012) 1.5 billion / 28,000 Jobs (2013) 1.5 billion / 28,062 Jobs (2014) 1.5 billion / 28,500 Jobs 1.53 billion / 29,159 Jobs (2015) GVA 638 million (2011) 799 million (2012) 817 million (2013) 826 million (2014) 850 million 860 million (2015) Total Number of Partners Unique Website Visitors 700, , , million 1.2 million 1.2 million Additional Spend (ROI Generated) 5.1 million Spend 9.6 million Spend 12 million Spend 16.5 million Spend 10 million Spend 17.5 million Spend PR AVE / Reach 950, million / 62 million 1.6 million / 162 million 2.3 million / 208 million 2.2 million / 225 million 2.3 million / 248 million Fans and Subscribers / Reach 6,500 / 9,000 Total 15,500 14,000 / 18,000 Total 32,000 23,000 / 43,000 Total 66,000 27,000 / 66,000 Total 93, ,000 / 4.2 million 135,000 / 6.1 million 15

18 VisitWiltshire Discover England Fund (DEF) - Great West Way The Great West Way is one of a number of successful projects funded by HM Government s 40m Discover England Fund, administered by VisitEngland ( VisitWiltshire secured 250,000 ring-fenced grant funding to develop a new 125-mile touring route, joining up many of England s iconic destinations and attractions between London and Bristol, including Windsor, Lacock, Bath, Cotswolds through to Bristol as well as 3 World Heritage Sites, 3 AONBs, major air, rail, canal, river and road routes. Between a quarter and a third of the route is in Wiltshire. Our ambition is to create one of the world s premier touring routes between London and Bristol. The Great West Way project focuses on creating a world class tourism experience, winning new business and market share for Britain and Wiltshire, growing the visitor economy and transforming the visitor experience along and around the route. It gives a clear and compelling proposition for drawing international visitors out of London. VisitWiltshire received 250k Round 1 ring-fenced grant funding for concept testing and initial product development, and brand positioning. Grant conditions meant funding could not be spent on supporting core VisitWiltshire costs Great West Way activity included the following: A Case Study Analysis made recommendations for route development, broad approaches to product development, partner engagement, being brand-led, governance and marketing which shaped most of the Round 1 activity. The report highlighted the Great West Way as an opportunity to be a game-changing proposition. An Economic Impact and Environmental Assessment supported the Case Study Analysis and recognised the economic potential for the Great West Way. The report suggested that a Benefit Cost Ratio of 13:1 is very achievable. The topline Environmental Assessment highlighted the importance of focussing on off-season and multi-modal travel options. The Economic Impact Report recognised the Great West Way as having the potential to stimulate additional investment and act as a catalyst for new development. Proposition and brand positioning development. Following a programme of industry and partner engagement an England Concentrated idea, value proposition and brand positioning was approved by the Steering Group and launched to industry and stakeholders in March A brand toolkit guide for tourism businesses, destinations and stakeholders was produced and distributed. This also highlighted the epitome visitor concept for the Great West Way s curious visitor. An editorial feature and a series of travelogues/visitor journeys were produced for businesses along the route to illustrate a number of ways the Great West Way can be experienced and enjoyed. A programme of industry and partner engagement culminating in an inaugural Great West Way Conference held in north Wiltshire on 30 March Speakers included senior representatives from the Wild Atlantic Way and North Coast 500. Attendees included a wide mix of businesses, sectors and wider economic organisations. The Tourism Minister also attended. By the end of March, 400 businesses had registered their interest in the project. Andrew Stokes, Director, VisitEngland, David Andrews, and Tourism Minister, Tracey Crouch MP The inaugural Great West Way Conference was held at Grittleton Manor. 16

19 The Great West Way Conference, North Wiltshire 17

20 VisitWiltshire Financial Overview VisitWiltshire s 2016/17 turnover includes 291k of ring-fenced VisitEngland Discover England Fund and associated grant income for Great West Way project activity. VisitWiltshire s ability to access Great West Way grant funding is made possible with the support of Wiltshire Council s core and match funding. Industry income received from Partner Fees and for marketing campaigns is ring-fenced by them against contracted marketing activity. VisitWiltshire Income 291k 105k 250k 182k Wiltshire Council Tourism Industry Partner Fees Marketing Campaigns Great West Way DEF and Associated Grant Total income 828k 47k 26k VisitWiltshire Expenditure 2k 275k 265k Administration Professional Fees Salaries Marketing 241k Research & Evaluation Great West Way VisitWiltshire Partner Opportunities Total expenditure 856k If you would like to know more about becoming a partner of VisitWiltshire or are an existing partner and want to make sure you are making the most of the opportunities available, please contact: Theresa Hopwood, Partnership Manager t: m: e: w: visitwiltshire.co.uk Photography: Mark Cooper, Chris Lock, Charlie Ross, Anna Stowe. 18


22 VisitWiltshire Working with VisitWiltshire It s time to start working with VisitWiltshire. By joining our current partners you will help create a single amplified voice that ensures our destination stands out in a very busy marketplace working together we can all benefit from increased visitor numbers! VisitWiltshire provides a partnership package that is designed around you. Here are a few examples of our activity: Our website visitwiltshire.co.uk offers you 1.2 million unique visitors per annum. Furthermore, page views grew to over 3.3 million during 2016 and we were named Travelmole s best UK destination website too! PR activity that reaches 250 million people through print, broadcast and online media channels. Be part of our very Like-able social media. Facebook likes are up by 45%, Twitter rose 17% and Instagram by 119%. Monthly consumer e-newsletters to our growing consumer database. National advertising campaigns with over 1.7 million additional spend delivered last year. TIMELESS PLACES Stourhead 20

23 Benefit, too, from the Great West Way initiative s increasing exposure. As chair of the South West Travel Trade Group we attend major UK and European exhibitions and shows representing you, Wiltshire and our region. The number of partners seeing value in the VisitWiltshire travel trade package has increased yet again. Three publications per annum produced: our Visitor Guide,Visitor Map and Travel Trade Guide, with a total distribution of 258,000. We offer marketing innovation. For example engagement with Town Partners has increased awareness of each town s activities and this in turn has enriched Wiltshire s unique tourism offer. The result has been towns working together, forging new tourism strategies and effective plans. 1 to 1 support with advice from planning applications, through to training and marketing support. Why not join us today and together we ll make 2018 the best year yet to visit Wiltshire. TIMELESS WONDERS Stonehenge 21

24 TIMELESS WONDERS Cherhill White Horse